InPrivy Customer Support Review

While specific detailed reviews on InPrivy’s customer support aren’t as prevalent as those on its features, the general sentiment from user reviews on platforms like AppSumo is positive.

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Here’s what users frequently mention:

• Responsive Team: Several users have highlighted the team’s responsiveness and willingness to add new features based on feedback. One reviewer mentioned, “Amazing support and the team adds new features very often. Highly recommended!” This suggests an active and engaged support system behind the product.
• Founder Engagement: Andreas, the co-founder of ivy.mayhem OHG (the company behind InPrivy), has been noted for directly engaging with the community, particularly on AppSumo. This direct involvement can be a good sign of commitment to customer satisfaction, though some users have also pointed out instances where replies might come across as “snarky” or lacking in respect, suggesting occasional inconsistencies in tone. However, the overall impression leans towards helpfulness.
• Feedback Board: InPrivy maintains a feedback board where users can submit feature requests and ideas. While they state they aim to keep the platform simple and won’t implement every request, they do consider all submissions. This shows an open channel for user input.
• Knowledge Base/Documentation: While not explicitly detailed in every review, the mention of a “knowledge base” for encryption details suggests that users can find information and answers to common questions.
• Direct Contact for Bugs: They encourage users to get in touch directly if they find “severe bugs,” which is a standard and effective way to handle critical issues.

Some minor suggestions for improvement from users have included the desire for an easier way to access customer support or a chat feature. However, these appear to be minor points in an otherwise positive perception of support. The overall impression is that InPrivy provides solid support, particularly in terms of being open to feedback and actively improving the product. Better Sheets Results: What Users Are Saying

Read more about InPrivy – Secure and Easy Sharing Review:
InPrivy – Secure and Easy Sharing Review & First Look
How Does InPrivy Work?
InPrivy Features
InPrivy Pricing
Is InPrivy Safe to Use?