Is proprofs.com Legit?

Yes, proprofs.com is absolutely legitimate.

The platform exhibits several clear indicators of a credible and well-established online service.

Its long operational history, transparent company information, robust technical infrastructure, and extensive user base all contribute to its strong legitimacy.

Verification Through WHOIS Data

The public WHOIS record for proprofs.com provides crucial details that confirm its legitimacy and long-standing presence.

• Domain Age: The domain was created on 2005-03-27T11:54:28Z, meaning it has been active for over 19 years. This considerable age is a strong indicator of stability and trustworthiness, as scam websites rarely last this long.
• Registrar Information: Registered through GoDaddy.com, LLC, a reputable and widely used domain registrar. This association with a known entity adds to its credibility.
• Contact Information: The presence of a registrar abuse contact email ([email protected]) and phone number (480-624-2505) provides channels for addressing any potential issues, which is standard for legitimate operations.
• Domain Status: The domain carries statuses like clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, and clientUpdateProhibited. These EPP (Extensible Provisioning Protocol) status codes are set by the registrar to prevent accidental or unauthorized changes to the domain, further securing its legitimate operation.

Technical Infrastructure and Security

The technical setup of proprofs.com points to a professionally managed and secure online presence.

• DNS Records: The presence of multiple A and AAAA records (IP addresses) ensures redundancy and faster access. The use of Cloudflare nameservers (ALEX.NS.CLOUDFLARE.COM, OLGA.NS.CLOUDFLARE.COM) indicates the use of a leading content delivery network (CDN) and security service. Cloudflare enhances website performance and protects against various cyber threats, including DDoS attacks.
• SSL Certificates: With 474 certificates found on crt.sh, ProProfs extensively uses SSL/TLS encryption. This means that data transmitted between your browser and their servers (e.g., during proprofs.com login) is encrypted, protecting sensitive information. The sheer number of certificates suggests active management of various subdomains and services.
• MX Records: The MX records pointing to Google’s mail servers (e.g., aspmx.l.google.com, aspmx2.googlemail.com) indicate a professional email setup, crucial for reliable communication with users.

Company Transparency and User Base

ProProfs is transparent about its operations and boasts a significant global footprint.

• Company Mission: The homepage clearly outlines a “100 Year Mission” focused on customer delight and continuous improvement, articulated by Founder & CEO Sameer Bhatia. This transparency about its long-term goals fosters trust.
• User Statistics: Claiming “15 million+ users each month” across “150+ countries” is a substantial indicator of global adoption and user satisfaction. While these are self-reported numbers, they align with the platform’s long history and visible market presence.
• Customer Testimonials: The website features numerous success stories from named companies and organizations, detailing how ProProfs tools like the Training Maker and Knowledge Base have helped them achieve specific objectives. These are not generic testimonials but often include specific products and benefits.