Jasiway.com Reviews

Based on checking the website Jasiway.com, it appears to be an online retailer specializing in furniture.

The site showcases a wide range of furniture categories, including living room, dining, bedroom, and even custom baby and kids’ furniture.

While the website presents a professional facade with various products and promises of free shipping and customer service, a deeper dive is necessary to determine its overall reliability and value proposition, as some online retailers can have hidden pitfalls that might not be immediately obvious.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Jasiway.com Review & First Look

Upon an initial review of Jasiway.com, the website presents itself as a comprehensive online furniture store.

It features a clean design, easy navigation, and a broad catalog of products.

The site prominently displays various furniture types, from sofas and dining tables to kids’ beds and makeup vanities.

Website Design and User Experience

The website’s design is modern and user-friendly, with clear categories and high-quality product images.

The menu is intuitive, allowing users to quickly browse different furniture types. Naintrading.jp Reviews

Product pages are detailed, often including multiple images, descriptions, and pricing information.

This straightforward layout makes the shopping experience seemingly smooth, aligning with modern e-commerce standards.

Product Range and Variety

Jasiway.com offers a significant variety of furniture. Their product listings span:

• Living Room: Sofas, loveseats, coffee tables, TV stands.
• Dining & Kitchen: Dining tables, chairs, kitchen islands.
• Bedroom: Beds, nightstands, dressers, makeup vanities.
• Kids’ Furniture: Custom baby and kids’ beds, chairs, and lounges.
• Specialty Items: Sleeper sofas, futons, bookcases, and unique pieces like “Halloween Inflatable Yard Decorations” though this seems out of place for a furniture site and might indicate a broader, less focused inventory approach.

The site also highlights “Ready to ship” and “Pre-order” items, with estimated shipping times, which is a good transparency feature.

Jasiway.com Pros & Cons

Like any online platform, Jasiway.com has its strengths and potential drawbacks. Hasberts.com Reviews

Understanding these can help you make an informed decision when considering a purchase.

Jasiway.com Pros

• Wide Product Selection: The breadth of furniture available, from living room essentials to specialized kids’ items, is impressive. This diversity allows customers to potentially furnish multiple rooms from a single source.
• Clear Pricing and Discounts: Many items are listed with both original and discounted prices, clearly showing savings. For example, a “JASIWAY Storage Dressing Table” is shown at $499.99, saving $300 from its regular $799.99 price. Such visible discounts can be appealing to budget-conscious shoppers.
• Stated Shipping Policies: The website mentions “Free Standard Shipping | Dispatch from US!” which is a significant advantage for US-based customers, potentially reducing overall costs and delivery times compared to international shipments.
• Customer Service Information: The site provides a direct email for customer service [email protected] and states “24/7 Friendly Support Team,” indicating a commitment to post-purchase assistance.
• Secure Payment & Privacy Claims: Jasiway.com asserts “Safe Payments Ensuring card security, never compromising or selling your information” and “Secure Privacy Privacy priority, information secure, uncompromised.” These are crucial assurances for online shoppers.

Jasiway.com Cons

• Lack of Detailed Customer Reviews on Site: While the site showcases products, there isn’t an easily accessible section for customer reviews directly on product pages or an aggregated review section. This makes it difficult to gauge real user experiences regarding product quality, delivery, or customer service.
• Limited Company Information: Beyond the product listings, there’s little information about the company’s history, physical location other than dispatch from US, or manufacturing processes. Transparency is key in building trust, especially for high-value items like furniture.
• Pre-order Lead Times: Many items are marked “Pre-order” with significant lead times, some as long as “ships in 90 days.” While this is disclosed, it means customers might wait several months for their furniture, which can be a drawback for those needing items quickly.
• Inconsistent Product Categories: The inclusion of “Halloween Inflatable Yard Decorations” amidst high-end furniture is an anomaly. This might suggest a broader, less curated product sourcing strategy, which could impact brand focus and quality control.
• No Clear Return Process on Homepage: While “Returns & Refunds” is listed in the footer, its prominence isn’t as clear as shipping information. Customers often seek straightforward return policies before committing to large purchases.

Jasiway.com Alternatives

When considering furniture purchases, especially online, it’s wise to explore alternatives to ensure you’re getting the best value, quality, and service.

Here are some established and well-regarded options that offer diverse selections and robust customer support.

Reputable Online Furniture Retailers

• Wayfair: Known for its vast selection across all price points, Wayfair offers furniture, decor, and home goods from numerous brands. They frequently have sales, offer detailed customer reviews, and have a comprehensive return policy.
• IKEA: Famous for its ready-to-assemble furniture, IKEA provides modern, functional, and often affordable options. While requiring assembly, their designs are popular, and they have a strong global presence with physical stores for hands-on viewing.
• Ashley Furniture HomeStore: One of the largest furniture manufacturers globally, Ashley offers a wide range of styles from traditional to contemporary. They have both online sales and numerous physical store locations, allowing customers to see and feel products before buying.
• Overstock.com: Similar to Wayfair, Overstock provides a broad inventory of furniture, rugs, and home decor, often at discounted prices. They have a strong emphasis on customer reviews and a generally straightforward return policy.
• West Elm / Pottery Barn Part of Williams-Sonoma, Inc.: For those seeking more design-focused, higher-quality, and often sustainably sourced furniture, these brands offer stylish options. They are generally at a higher price point but are known for durability and contemporary aesthetics.

Considerations When Choosing an Alternative

• Customer Reviews: Always check independent customer reviews on platforms like Trustpilot, Google Reviews, or BBB. This provides unbiased insights into product quality, delivery experience, and customer service responsiveness.
• Return Policies: Understand the return window, who pays for return shipping, and if restocking fees apply. For large furniture items, returns can be costly and logistically challenging.
• Warranty and Guarantees: Look for information on product warranties, especially for upholstered items or those with moving parts.
• Shipping and Assembly: Clarify shipping costs, delivery timelines, and if assembly services are offered and their cost. Many online furniture retailers offer white-glove delivery, which includes assembly and placement.
• Physical Showrooms: If possible, consider retailers with physical showrooms or partners where you can see the furniture in person. This helps assess comfort, material quality, and overall look.

By comparing Jasiway.com with these alternatives, you can better weigh the pros and cons and choose a retailer that best fits your needs and expectations for quality, service, and value.

Jasiway.com Pricing

Jasiway.com presents its furniture with various price points, often accompanied by significant discounts from an original “regular price.” This pricing strategy aims to highlight the value customers are receiving. Talismania.com Reviews

Analysis of Pricing Structure

The pricing structure on Jasiway.com appears to be competitive, especially with the frequent “Save up to” offers.

• Dressing Tables/Vanities: Many vanity sets are listed in the $400-$700 range, often discounted from original prices of $800-$1000. For example, a “JASIWAY Storage Dressing Table” is listed at $499.99 originally $799.99.
• Sofa Beds/Convertible Sofas: These items generally fall into a higher price bracket, ranging from $500 up to $3,200 or more, with substantial discounts. A “JASIWAY Modern Solid Wood Upholstered Cotton Linen Sofa Beige Folding sofa bed” is priced at $2,099.99, down from $2,999.99.
• Kids’ Furniture: Children’s beds and specialized items are listed in the $800-$5,000+ range. A “JASIWAY Children’s Bunk Bed Solid Wood Loft Bed with Slide Storage and Tent” is a premium item at $4,989.99, discounted from $7,199.99.
• Dining Tables: Dining sets range from $500 to over $4,000, with some high-end custom pieces exceeding this. A “RINGCHEN Horizon Gourment Dining Table with Marble Legs” is priced at $4,999.99.

Discounting Strategy

Jasiway.com heavily utilizes a discounting strategy, showing a “Regular price” crossed out next to a lower, “Save” price.

This is a common e-commerce tactic designed to create a sense of urgency and perceived value.

For instance, a “JASIWAY Retro Leather Pull Out Couch Bed” shows a saving of “up to $1,700.00.”

Key Observations: Parkavenuecurls.com Reviews

• Significant Savings Claimed: The discounts often represent a 30-50% reduction from the listed regular price, which is substantial.
• No Clear Sale End Dates: The website doesn’t typically specify when these sales or discounts will end, making it hard to ascertain if they are genuine temporary promotions or standard pricing presented as a discount.
• Value Proposition: For customers, the key question is whether the discounted price reflects the true value and quality of the furniture. Without independent reviews or physical inspection, this can be challenging to determine.

While the pricing appears attractive with the discounts offered, potential buyers should compare these prices with similar items from other reputable retailers to ensure they are getting a fair deal.

How to Handle Potential Issues with Jasiway.com Orders

While Jasiway.com promises customer service and secure transactions, it’s crucial to understand how to approach potential issues that might arise, such as order discrepancies, shipping delays, or product defects. Proactive steps can save a lot of hassle.

Before You Purchase

• Read All Policies Carefully: Before clicking “purchase,” take the time to read their Privacy Policy, Shipping Policy, Returns & Refunds, and Terms Of Service all linked in the footer. Pay close attention to:
  • Return Window: How many days do you have to initiate a return?
  • Return Shipping Costs: Who is responsible for return shipping? For large furniture, this can be very expensive.
  • Restocking Fees: Are there any fees for returning items?
  • Damage/Defect Policy: What is the process if an item arrives damaged or defective? Is there a specific timeline for reporting?
• Document Everything:
  • Take screenshots of the product page, including price, description, and any stated shipping times.
  • Save your order confirmation email and any communication with customer service.

During and After Purchase

• Monitor Shipping: Keep an eye on the tracking information provided. If there are delays, contact customer service promptly.
• Inspect Immediately Upon Arrival: As soon as your furniture arrives, inspect it thoroughly for any damage, defects, or discrepancies with your order.
  • Take Photos/Videos: Document any issues with clear photos or videos. This evidence will be vital for your claim.
  • Note Damage on Delivery Receipt: If possible, make a note of any visible damage on the delivery receipt before signing.
• Contact Customer Service: If you encounter an issue:
  • Use the provided email: [email protected].
  • Clearly state your order number, the items affected, and a detailed description of the problem.
  • Attach any supporting photos or videos.
  • Keep a record of all correspondence, including dates and times.
• Escalate if Necessary: If your initial attempts to resolve the issue with Jasiway.com’s customer service are unsuccessful, consider these steps:
  • Credit Card Chargeback: If you paid by credit card and the company is unresponsive or refuses to resolve a legitimate issue e.g., damaged goods, non-delivery, you may be able to dispute the charge with your credit card company. There are strict time limits for this, typically 60-120 days from the transaction date, so act quickly.
  • Consumer Protection Agencies: File a complaint with consumer protection agencies like the Better Business Bureau BBB or your state’s Attorney General’s office.
  • Online Reviews: Share your experience on reputable review sites e.g., Trustpilot, Google Reviews to inform other potential customers and potentially prompt a response from the company.

Remember, patience and persistent, well-documented communication are your best tools when dealing with potential online order issues.

Jasiway.com Shipping Policy

Jasiway.com highlights “Free Standard Shipping | Dispatch from US!” on its homepage, which is a strong selling point for customers in the United States. However, delving into the specifics of their shipping policy is crucial for managing expectations.

Key Aspects of Jasiway.com’s Shipping

• “Free Standard Shipping”: This is a significant benefit, as furniture shipping costs can be substantial. It implies that the basic delivery fee is covered for standard service.
• “Dispatch from US!”: This indicates that items are shipped from within the United States, which generally means:
  • Faster Delivery Times: Compared to international shipments, domestic dispatch typically leads to shorter transit times.
  • No Customs Issues: Customers in the US won’t face additional customs duties or import taxes.
• Shipping Timelines: The website features two main categories for product availability:
  • “Ready to ship”: These items are presumably in stock and can be dispatched relatively quickly.
  • “Pre-order”: Many items, especially larger or custom pieces, are listed as pre-order with specific lead times like “ships in 60 days,” “ships in 90 days,” or “Lead Time within 30/45/60 Days.” This is a critical detail, as it means customers should expect significant waiting periods for these items.
    • For example, a “JASIWAY Retro Leather Pull Out Couch Bed” states “ships in 60 days Pre-order.”
    • A “RINGCHEN Modern Upholstered King Bed” has a “Lead Time within 30 Days.”

Important Considerations for Shipping

• “Standard Shipping” Definition: It’s important to understand what “standard” entails. Does it include curbside delivery, or does it mean bringing the furniture inside your home? For large items, this distinction is significant. The website doesn’t explicitly detail delivery methods e.g., threshold, room of choice, white glove.
• Tracking Information: While not explicitly detailed on the homepage, a reputable online retailer should provide tracking information once an order ships, allowing customers to monitor their package’s journey.
• Delivery Appointments: For large furniture items, carriers often require scheduled delivery appointments. The policy should clarify if and how these appointments are managed.
• Damage During Transit: What is the protocol if an item is damaged during shipping? The “Returns & Refunds” policy should cover this, but it’s crucial to understand the immediate steps customers need to take upon delivery if damage is observed e.g., refusing delivery, noting damage on the freight bill, taking photos.
• Hidden Fees: While “Free Standard Shipping” is advertised, always check for any potential additional fees, such as for remote locations, stairs, or expedited services.

Customers considering Jasiway.com should carefully review the shipping timelines for specific products, particularly pre-order items, to ensure they align with their expectations for delivery. Cooledtured.com Reviews

Jasiway.com Returns & Refunds Policy

Understanding a company’s return and refund policy is paramount when purchasing furniture online, as these are often high-value, bulky items that can be costly and difficult to return.

Jasiway.com lists “Returns & Refunds” in its footer, indicating that a policy is in place.

General Expectations for Furniture Returns

While the specific details of Jasiway.com’s policy would require a direct click to their “Returns & Refunds” page, here’s what customers should generally look for and expect from an online furniture retailer:

• Return Window: Most retailers offer a specific period e.g., 14, 30, or 60 days from the delivery date during which an item can be returned.
• Condition of Returned Item: Typically, items must be returned in new, unused condition, in their original packaging. Any signs of wear, assembly, or damage can void the return eligibility.
• Reason for Return: Policies often differentiate between returns due to defect/damage where the retailer usually covers costs and returns due to buyer’s remorse where the buyer typically bears more responsibility.
• Return Authorization RMA: Most companies require a Return Merchandise Authorization RMA number before you ship an item back. This usually involves contacting customer service to initiate the return process.
• Return Shipping Costs: This is a crucial point for furniture.
  • Customer Responsibility: If the return is due to a change of mind, the customer often pays for return shipping. Given the size and weight of furniture, these costs can range from hundreds to thousands of dollars.
  • Retailer Responsibility: If the item is defective, damaged, or incorrect, a reputable retailer should cover the return shipping costs.
• Restocking Fees: Some furniture retailers charge a restocking fee e.g., 10-25% of the item’s price for non-defective returns to cover inspection, repackaging, and administrative costs.
• Refund Method: Refunds are typically issued to the original form of payment. The policy should state how long it takes for the refund to be processed after the return is received and inspected.
• Non-Returnable Items: Certain items might be non-returnable, such as custom-made furniture, “final sale” items, or items that have been assembled.

What to Look for on Jasiway.com’s Policy Page

When accessing the “Returns & Refunds” page on Jasiway.com, customers should specifically verify:

• The exact number of days for returns.
• Clear distinction on who pays for return shipping for different return reasons.
• Information on restocking fees.
• Steps to initiate a return and receive an RMA.
• Any specific conditions for “Pre-order” or “Custom” items regarding returns.

A transparent and fair return policy is a strong indicator of a trustworthy online retailer, especially for high-ticket items like furniture. Nuroclean.com Reviews

It protects the customer in case the product doesn’t meet expectations or arrives damaged.

Jasiway.com Customer Service

Jasiway.com prominently displays “Customer Service 24/7 Friendly Support Team: [email protected],” which suggests a commitment to customer assistance.

Effective customer service is vital for online furniture retailers, as customers often have questions about product details, shipping, assembly, or returns.

What Makes for Good Customer Service in Furniture Retail?

• Accessibility: Multiple channels for contact email, phone, live chat are ideal. While Jasiway.com lists an email, additional options would enhance accessibility.
• Responsiveness: Timely replies to inquiries are crucial, especially for high-value purchases or urgent issues. A “24/7” claim implies continuous monitoring and quick responses.
• Knowledgeable Staff: Customer service representatives should be well-informed about product specifications, inventory, shipping logistics, and company policies.
• Problem-Solving Skills: The ability to effectively resolve issues, whether it’s a damaged delivery, a missing part, or a general inquiry, is a hallmark of good service.
• Clear Communication: Providing clear, concise, and polite communication helps set customer expectations and build trust.

Evaluating Jasiway.com’s Claim

• “24/7 Friendly Support Team”: This is an ambitious claim. In practice, “24/7” often means email support is available round the clock, with responses coming within business hours. It’s rare for an online retailer to have live phone or chat support literally 24 hours a day, every day. Customers should test this responsiveness to verify the claim.
• Email as Primary Contact: Relying solely on email [email protected] can sometimes lead to slower resolution times compared to phone or live chat, especially for complex issues. However, email does provide a written record of all communications, which can be beneficial for both parties.
• Lack of Direct Phone Number: The absence of a readily visible phone number might be a concern for customers who prefer direct verbal communication for urgent matters or complex inquiries.

Tips for Interacting with Jasiway.com Customer Service

• Be Specific: When emailing, include your order number, the specific product in question, and a clear, concise description of your issue or question.
• Provide Details: Attach photos or videos if relevant e.g., for damaged items.
• Keep Records: Save copies of all emails sent and received, including dates and times. This documentation is invaluable if further escalation is needed.
• Be Patient but Persistent: While “24/7” suggests speed, allow a reasonable amount of time for a response, especially for email. If you don’t hear back within the stated timeframe, follow up politely.

The stated commitment to customer service is a positive sign for Jasiway.com.

However, customers should manage their expectations regarding the immediacy of “24/7” support, especially through email-only channels, and be prepared to be thorough and persistent in their communications. Mulalley.co.uk Reviews

Jasiway.com Security and Privacy

In the age of online shopping, the security of personal and financial information is paramount.

Jasiway.com addresses this concern directly on its homepage, stating: “Safe Payments Ensuring card security, never compromising or selling your information” and “Secure Privacy Privacy priority, information secure, uncompromised.”

Website Security SSL Certificate

A fundamental security measure for any e-commerce site is an SSL Secure Sockets Layer certificate. This encrypts the data transmitted between your browser and the website’s server, protecting sensitive information like credit card numbers, addresses, and login credentials from being intercepted by malicious third parties.

• How to Check: You can verify the presence of an SSL certificate by looking for “https://” in the website’s URL instead of just “http://” and a padlock icon in your browser’s address bar. This is a standard and essential security feature for online transactions.

Payment Security

Jasiway.com’s claim of “Ensuring card security” implies they use secure payment gateways.

Reputable online stores integrate with established payment processors like Stripe, PayPal, Shopify Payments, etc. that handle the actual card processing. Ottdash.com Reviews

These processors are PCI DSS Payment Card Industry Data Security Standard compliant, meaning they adhere to strict security standards for handling cardholder data.

• Tokenization/Encryption: Secure payment systems typically use tokenization or strong encryption to protect your credit card details, meaning the website itself doesn’t store your raw card information directly.

Privacy Policy

The statement “Secure Privacy Privacy priority, information secure, uncompromised” points to their commitment to data privacy.

A comprehensive privacy policy, usually linked in the footer, should detail:

• What Data is Collected: What personal information name, address, email, payment details and non-personal information browsing habits, IP address they collect.
• How Data is Used: How they use this data e.g., to process orders, improve services, marketing.
• Data Sharing: Whether they share data with third parties e.g., shipping carriers, marketing partners and under what circumstances. This is where the “never compromising or selling your information” claim is critical. A trustworthy policy will state that data is only shared as necessary for service provision or with explicit consent.
• Data Retention: How long they retain your data.
• Your Rights: Information about your rights regarding your data e.g., accessing, correcting, or deleting your information, opting out of marketing.

Trust and Transparency

While Jasiway.com makes strong claims regarding security and privacy, the ultimate level of trust depends on the transparency and enforceability of these policies.

• Read the Full Policies: Always take the time to read the detailed Privacy Policy and Terms of Service. Don’t just rely on the brief statements on the homepage.
• Third-Party Verification: Look for any seals of approval or certifications from reputable third-party security providers, although these are not always present on smaller or newer e-commerce sites.

In summary, Jasiway.com appears to implement standard security measures, and their privacy claims are reassuring. Loot4rs.com Reviews

However, as with any online transaction, exercising caution and reviewing the detailed policies is always recommended.

Frequently Asked Questions

Is Jasiway.com a legitimate website for furniture purchases?

Based on looking at the website, Jasiway.com appears to be a legitimate e-commerce platform selling furniture.

It features a wide range of products, clear pricing, and standard e-commerce functionalities like a shopping cart and customer service contact.

What kind of products does Jasiway.com sell?

Jasiway.com sells a variety of home furniture, including living room furniture sofas, coffee tables, dining and kitchen furniture tables, chairs, bedroom furniture beds, nightstands, makeup vanities, and custom baby and kids’ furniture.

Does Jasiway.com offer free shipping?

Yes, Jasiway.com advertises “Free Standard Shipping” on its homepage, with dispatch from the US. Leadingcards.media Reviews

Where does Jasiway.com ship from?

Jasiway.com states that products are dispatched from the US, which implies domestic shipping for US customers.

How long does it take for Jasiway.com orders to ship?

Shipping times vary.

Some items are “Ready to ship,” while others are “Pre-order” with lead times ranging from 30 to 90 days, depending on the specific product.

Can I track my order on Jasiway.com?

While not explicitly stated on the homepage, reputable online retailers like Jasiway.com typically provide tracking information once an order has been dispatched. You should receive a tracking number via email.

What are Jasiway.com’s customer service hours?

Jasiway.com claims to have a “24/7 Friendly Support Team” available via email at [email protected]. Cleaning-agency.co.uk Reviews

What is Jasiway.com’s return policy?

Jasiway.com has a “Returns & Refunds” policy linked in its footer.

Customers should review this page for specific details regarding return windows, item condition requirements, and who covers return shipping costs.

Does Jasiway.com charge restocking fees for returns?

The website’s homepage doesn’t specify if restocking fees are charged.

You would need to refer to their detailed “Returns & Refunds” policy for this information.

Are Jasiway.com’s prices competitive?

Jasiway.com displays significant discounts on many of its products, showing “Save up to” amounts from regular prices. Imobie.com Reviews

To determine true competitiveness, compare their prices with similar items from other furniture retailers.

Is my payment information secure on Jasiway.com?

Jasiway.com claims “Safe Payments Ensuring card security, never compromising or selling your information,” suggesting they use secure payment gateways and practices.

Always look for “https://” and a padlock icon in the URL.

Does Jasiway.com sell custom furniture?

Yes, Jasiway.com features “RINGCHEN Custom Baby & Kids Furniture” and some “RINGCHEN Custom” adult furniture items with specific lead times, indicating they offer customizable options.

What payment methods does Jasiway.com accept?

The website doesn’t explicitly list accepted payment methods on its homepage, but typically online stores accept major credit cards Visa, Mastercard, American Express and sometimes PayPal or other digital wallets. Fengfantrade.net Reviews

Can I cancel a Jasiway.com pre-order?

The cancellation policy for pre-orders would be detailed in their “Terms Of Service” or “Returns & Refunds” policy.

It’s crucial to review these specific terms before placing a pre-order with long lead times.

Does Jasiway.com have physical stores?

Based on the website’s presentation as an online-only retailer and lack of physical store addresses, it appears Jasiway.com operates exclusively as an e-commerce platform.

What if my furniture arrives damaged from Jasiway.com?

If your order arrives damaged, you should document the damage with photos/videos and contact Jasiway.com customer service [email protected] immediately, following the guidelines in their Returns & Refunds policy for damaged goods.

Does Jasiway.com offer assembly services?

The website does not mention any assembly services. Popsandcoco.com Reviews

Most online furniture purchases typically require customer assembly, unless specified as “white glove” or “full-service” delivery by the retailer.

How can I contact Jasiway.com for support?

You can contact Jasiway.com’s customer service team via email at [email protected].

Are there any user reviews for Jasiway.com available on their site?

Based on the homepage, there isn’t a readily visible section for customer reviews on product pages or an aggregated review section directly on Jasiway.com itself.

You may need to search for independent reviews elsewhere.

What is the Jasiway.com privacy policy?

Jasiway.com states “Secure Privacy Privacy priority, information secure, uncompromised.” A detailed Privacy Policy linked in the footer will outline what data they collect, how it’s used, and if/how it’s shared. Kriddo.com Reviews

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