Jetsmarter.com Review

Based on looking at the website Jetsmarter.com which redirects to FlyXO.com, the platform presents itself as a premier private aviation network.

While the concept of private jet travel itself isn’t inherently problematic, the website’s promotion of “insider access to sports and cultural events, unique destinations, and travel experiences” as part of its membership benefits raises a yellow flag.

In a comprehensive review, such vague promises without clear ethical guidelines or a focus on business and permissible travel are concerning, especially when considering the potential for involvement in activities that do not align with sound principles.

Overall Review Summary:

• Website Focus: Private jet charter and shared flight bookings.
• Key Services: Access to 2,400+ safety-vetted jets, on-demand charters, by-the-seat bookings, membership benefits.
• Membership Perks: Includes “insider access to sports and cultural events, unique destinations, and travel experiences” – This is a point of concern due to potential for impermissible activities.
• Transparency: General information about fleet and services is present, but specifics on ethical sourcing for events and experiences are absent.
• Customer Support: Phone numbers and email for Slate partnership are provided.
• Missing Elements for Trust: No clear “About Us” section with company history, mission, or core values. no easily discoverable terms of service or privacy policy link on the homepage. lack of clear ethical statement regarding the “experiences” offered. The site lacks the robust transparency typically seen in trusted, ethically aligned service providers, particularly for a high-value service.

The website, now primarily known as XO, positions itself as a revolutionary way to book private jet travel.

It touts a vast network of aircraft and seamless booking through a mobile app or aviation experts.

While this might sound appealing for business travelers or those seeking convenience, the additional layer of “member benefits” extending to “sports and cultural events” without further specification leaves much to be desired from an ethical standpoint.

When a service offers vague “experiences,” it opens the door to activities that may not align with sound principles.

Therefore, while the core service of private travel can be permissible, the broader offerings necessitate a cautious approach.

Here are some alternatives for ethical, high-value travel and business solutions that prioritize transparency and clear benefits:

Best Alternatives List:

• NetJets
  • Key Features: Fractional jet ownership, private jet leases, private jet cards. Focuses on structured, long-term private aviation solutions.
  • Average Price: Varies significantly based on fractional ownership share or jet card hours tens of thousands to millions of USD.
  • Pros: High reliability, large fleet, global reach, established brand.
  • Cons: Significant financial commitment, less flexible for occasional travelers compared to on-demand charters.
• Wheels Up
  • Key Features: Membership-based private aviation, guaranteed access to a fleet of private aircraft, flight hours available for purchase.
  • Average Price: Membership fees vary, flight hours are purchased in blocks tens of thousands to hundreds of thousands of USD.
  • Pros: Guaranteed availability, diverse fleet, dedicated account management.
  • Cons: Membership required, can be costly for infrequent flyers.
• Air Charter Service
  • Key Features: On-demand private jet charters, cargo charters, group charters. No membership required, pay-as-you-go model.
  • Average Price: Varies per flight based on aircraft type, route, and demand thousands to tens of thousands of USD per flight.
  • Pros: Highly flexible, global network, wide range of aircraft, no long-term commitment.
  • Cons: Prices can fluctuate, availability might be tighter during peak times compared to membership models.
• Victor
  • Key Features: On-demand private jet charter marketplace, transparent pricing, no membership fees. Offers instant quotes and global availability.
  • Average Price: Flight-specific pricing, similar to Air Charter Service.
  • Pros: Price transparency, easy online booking, no upfront costs, large network of accredited operators.
  • Cons: Less personalized service compared to dedicated membership programs.
• VistaJet
  • Key Features: Program membership for guaranteed access to a fleet of private jets, pay for flight hours, no asset risk.
  • Average Price: Membership and flight hour packages can be hundreds of thousands to millions of USD.
  • Pros: Consistent cabin experience, global reach, guaranteed availability, no aircraft depreciation risk.
  • Cons: High entry cost, long-term commitment.
• FlightAware
  • Key Features: Real-time flight tracking, airport status, flight delay predictions. Not a booking service, but a valuable tool for understanding air travel logistics.
  • Price: Free for basic tracking, premium services available for advanced data.
  • Pros: Excellent for logistics planning, transparency on flight movements, useful for coordinating ground transport.
  • Cons: Not a direct alternative for booking, but a complementary tool for travel.
• Travel Management Software
  • Key Features: Comprehensive platforms for managing business travel, including booking, expense tracking, policy enforcement, and reporting. Examples include SAP Concur, TripActions.
  • Average Price: Subscription-based, varies by company size and features hundreds to thousands of USD per month.
  • Pros: Streamlines corporate travel, ensures policy compliance, improves efficiency, robust reporting.
  • Cons: Requires setup and integration, may have a learning curve for users.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Jetsmarter.com Review & First Look

When you land on Jetsmarter.com, you’re immediately redirected to FlyXO.com, which is the operational brand now.

The initial impression is one of sleek design and a clear focus on luxury private air travel.

The homepage emphasizes “Fly Beyond.™” and positions XO as “The World’s Premier Private Aviation Network.” They claim to offer access to over “2,400 safety-vetted jets,” a figure that certainly aims to impress and suggest extensive reach.

For a service dealing with high-value transactions and exclusive access, a strong first impression is crucial, and XO certainly tries to deliver on the aesthetic front.

Initial Homepage Assessment

The website uses high-quality imagery of private jets and a clean layout.

The immediate call to action is to “Seamlessly search and book a private charter or a seat on a shared flight from your mobile device in seconds or with one of our aviation experts.” This dual approach – self-service app and human assistance – caters to different user preferences.

Phone numbers are prominently displayed, making it easy for potential clients to get in touch.

Missing Trust Elements

Here’s where a strict review needs to highlight areas for improvement.

For a service of this magnitude, key trust-building elements are notably absent or hard to find directly on the homepage:

• About Us: There’s no clear “About Us” link in the primary navigation or footer. Understanding the company’s history, leadership, and mission is vital for building trust, especially in a premium service industry. Who is XO? What are their foundational principles? This information is crucial for discerning customers.
• Terms of Service/Legal: Links to crucial legal documents like Terms of Service, Privacy Policy, and Cookies Policy are not immediately visible. While they might be buried in the footer or a dedicated legal section, their absence from immediate view can be a red flag for transparency. Users should be able to easily review the terms under which they are engaging with such a significant service.
• Ethical Statement: Given the broad claim of “insider access to sports and cultural events, unique destinations, and travel experiences,” there is no explicit ethical statement clarifying the nature of these experiences. For a service that aims to be ethical, this is a significant oversight. Without clear guidelines, these “experiences” could potentially lead to activities that do not align with sound principles.
• Customer Testimonials/Reviews: While the site mentions “discerning flyers,” there are no readily visible customer testimonials or review sections on the homepage. Social proof is a powerful trust indicator, and its absence can leave potential clients wondering about real-world experiences.
• Security & Compliance: Beyond mentioning “safety-vetted jets,” there’s no visible information about their operational safety standards, regulatory compliance, or industry certifications. For private aviation, these details are paramount for client assurance.

Jetsmarter.com Features XO

The features offered by XO Jetsmarter.com’s operating brand aim to provide a comprehensive private aviation experience. Jaminternet.uk Review

They highlight flexibility, accessibility, and a broad network of aircraft.

However, a deeper look reveals areas where transparency regarding the nature of certain “features” could be improved.

On-Demand Charter and Shared Flights

XO prominently features two primary flight options:

• Private Charters: This allows users to book an entire private jet for their exclusive use. The promise is seamless search and booking through their mobile app or with an aviation expert. This caters to those requiring ultimate privacy and flexibility.
• Shared Flights By-the-Seat: This innovative feature allows individuals to book a single seat on an existing private jet flight. This can significantly reduce the cost of private travel, making it more accessible. They specifically mention a partnership with SLATE Aviation for “enhanced by-the-seat shuttle flight experiences,” with schedules available through September 2025. This shows a commitment to expanding their shared flight offerings.

Expansive Fleet Access

XO claims access to “more than 2,400 safety-vetted jets.” They further elaborate, stating they offer “access to one of the most extensive fleets in the industry, featuring the Vista Members’ fleet of over 300 aircraft.” This includes a range from super-midsize to ultra-long-range aircraft, highlighting renowned models like Gulfstream and Global 7500 jets.

The emphasis is on “unrivaled availability and capability,” suggesting that clients will rarely be left without an option.

Membership Benefits Beyond Flights

This is where the review needs to exercise caution. XO states, “XO is not simply a private jet service.

Whether you’re traveling for business or pleasure, XO Membership also delivers insider access to sports and cultural events, unique destinations, and travel experiences.”

• Lack of Specificity: The vagueness of “sports and cultural events, unique destinations, and travel experiences” is a significant concern. Without clear examples or a dedicated policy on the types of events and experiences provided, there is a risk of inadvertently promoting activities that do not align with sound principles. For a platform aiming for a broader appeal, transparency on these offerings is critical.
• Ethical Considerations: When a company offers “experiences,” it is crucial to ensure that these experiences are wholesome and do not lead to any form of misconduct or indulgence in questionable activities. The absence of a clear ethical framework or a list of permissible activities in this section raises questions about the platform’s commitment to responsible leisure. A transparent platform would clearly outline what types of events or experiences are offered and how they align with universally accepted ethical standards.

Mobile App & Expert Support

XO emphasizes its mobile app for quick and seamless booking.

This highlights a focus on technology and user convenience.

Simultaneously, they offer access to “aviation experts,” providing a human touch for more complex requests or those who prefer personalized assistance. Muttandjeffpainters.com Review

This combination of digital efficiency and human support is a common strategy in high-value service industries.

Jetsmarter.com XO Cons

While the concept of private jet travel offers convenience and luxury, a strict review of XO Jetsmarter.com reveals several significant drawbacks, particularly concerning transparency, ethical clarity, and the broader implications of its “membership benefits.”

Lack of Transparency on “Experiences”

The most glaring concern for an ethical review is the vague offering of “insider access to sports and cultural events, unique destinations, and travel experiences” as part of XO Membership.

• Undefined Scope: What exactly are these “sports and cultural events”? Are they ethically wholesome, or do they include activities that are questionable? The absence of a clear definition or a list of examples leaves this open to interpretation and potential concern. A responsible service provider would clarify the nature of these experiences to ensure they align with the values of their clients.
• Potential for Misalignment: Without explicit statements, there’s a risk that these “experiences” could encompass entertainment or activities that are not in line with sound principles. This ambiguity can lead to unforeseen ethical dilemmas for discerning clients. A truly ethical platform would ensure all its offerings are permissible and clearly defined.

Missing Core Trust Elements on Homepage

As highlighted in the initial review, several fundamental elements that build trust and provide essential information are not readily available or prominent on the XO homepage:

• No Clear “About Us” Section: It’s difficult to find direct information about the company’s founding, mission, or core values. Understanding the entity behind a high-value service is crucial for trust.
• Limited Legal Document Access: Links to Terms of Service, Privacy Policy, and other legal disclaimers are not easily discoverable from the main page. This lack of immediate transparency regarding contractual obligations and data handling is a significant oversight.
• Absence of Ethical Statement: Given the nature of some of the vague benefits, a strong, explicit ethical statement outlining the company’s commitment to responsible business practices and permissible activities is entirely missing.

High Cost and Exclusivity

Private aviation, by its very nature, is a high-cost endeavor.

While not a direct “con” in terms of service quality, it means XO’s services are inherently limited to a very exclusive demographic.

• Financial Barrier: The pricing structure, whether for on-demand charters or membership, is substantial. This makes the service inaccessible to the vast majority of people, reinforcing a segment of the market that prioritizes luxury over practical, broad-based solutions.
• Focus on Discretionary Spending: The emphasis on “pleasure” travel and exclusive “experiences” often caters to discretionary spending on leisure activities that may not always align with a focus on purposeful and meaningful pursuits.

Limited Public Reviews and Transparency on Service Quality

While the website touts “safety-vetted jets,” specific third-party audits, safety ratings, or comprehensive public reviews are not readily highlighted.

• Reliance on Internal Claims: The claims about safety and fleet quality rely heavily on the company’s own assertions. For high-stakes travel, independent verification and transparent reporting of safety records are critical.
• Difficulty in Assessing Customer Satisfaction: Without easily accessible, aggregated customer reviews or public satisfaction scores, it’s challenging for prospective clients to gauge the real-world service quality and reliability experienced by others.

How to Cancel XO Jetsmarter.com Membership

Cancelling a membership with XO, formerly Jetsmarter, typically involves a direct communication process rather than a simple online click-through.

Given the high-value nature of these memberships, the cancellation procedure is usually managed through personalized support.

Understanding Your Membership Agreement

Before initiating a cancellation, it’s crucial to review your specific XO Membership Agreement. This document will outline the precise terms and conditions related to cancellation, including: Guskitchenandbath.com Review

• Notice Period: How much advance notice is required before cancelling. This could be 30, 60, or even 90 days, depending on the tier and terms agreed upon.
• Remaining Funds/Credits: Policies regarding any unused flight credits, membership fees, or deposits. Some agreements might specify non-refundable portions or forfeiture of certain benefits upon early cancellation.
• Fees/Penalties: Whether any cancellation fees or penalties apply, especially if you are terminating the agreement before the end of a contracted term.
• Method of Notification: The required method for submitting a cancellation request e.g., written notice, email to a specific department, phone call.

Actionable Step: Locate your original membership contract or any digital documents provided by XO when you enrolled. If you cannot find them, prepare to ask for a copy during your initial contact.

Contacting XO Membership Services

The primary method for cancelling your XO membership will be through their dedicated membership or client services team.

1. Gather Information: Have your membership ID, account details, and personal identification ready.
2. Choose Your Contact Method:
   • Phone Call Recommended: The most direct way to discuss cancellation. Use the client services number provided to you as a member, or the general inquiry number: +1 866 709-3018. Be prepared for a detailed conversation.
   • Email: If permitted by your agreement, send a written cancellation request to the designated client services email address. While not explicitly listed for cancellation, [email protected] was mentioned for one partnership, but you’ll need the specific XO client services email from your documents. Ensure you request a confirmation of receipt.
3. State Your Intent Clearly: Explicitly state that you wish to cancel your XO membership.
4. Inquire About Remaining Balances/Procedures: Ask for a clear breakdown of any remaining financial obligations, unused credits, or next steps in the cancellation process.
5. Document Everything:
   • Note the date and time of your call.
   • Record the name of the representative you spoke with.
   • Summarize the key points of your conversation, including any agreed-upon terms or next steps.
   • For email, keep a copy of the sent email and any responses.

Important Note: Cancellation procedures for high-end services like private aviation memberships are not typically automated. Expect a personalized process that may involve several steps to ensure all contractual obligations are met. Remain professional and clear in your communication to facilitate a smooth process.

How to Cancel XO Jetsmarter.com Free Trial

Based on the information available on the FlyXO.com website, there’s no explicit mention of a “free trial” for their core private jet services or memberships.

The structure described leans towards direct booking or membership enrollment.

However, if any promotional offer or specific temporary access was granted that functioned as a “free trial,” the cancellation process would likely mirror that of a standard membership, albeit with simpler terms given its temporary nature.

Assuming a Hypothetical Free Trial

If XO were to offer a free trial e.g., a limited-time access to the app’s full features without booking, or a trial membership tier, the cancellation process would likely follow these logical steps:

1. Check Enrollment Terms: The first and most critical step is to review the specific terms and conditions of the “free trial” you enrolled in. This document likely an email confirmation or a pop-up during sign-up would specify:

   • Trial Duration: How long the trial lasts.
   • Auto-Renewal: Whether the trial automatically converts into a paid membership upon expiration. This is a common practice for free trials.
   • Cancellation Method: The exact steps required to cancel before being charged. This could be within the app, through a website portal, or via direct contact.

2. Look for In-App or Account Settings Cancellation: For many digital services with trials, cancellation options are embedded within the user’s account settings or subscription management section of the mobile app.

   • Navigate to Settings: Open the XO mobile app if applicable or log into your account on the FlyXO.com website.
   • Find “Subscription” or “Membership” Section: Look for a section explicitly labeled “Subscription,” “Membership,” “Account Settings,” or “Billing.”
   • Initiate Cancellation: Within this section, there should be an option to “Cancel Trial,” “Manage Subscription,” or “Turn off Auto-Renew.” Follow the on-screen prompts.

3. Contact Customer Service Directly: If an in-app or online cancellation option is not readily available, or if the terms explicitly state it, you would need to contact XO’s customer service. Swag-bags.com Review

   • Phone: Use the general inquiry number: +1 866 709-3018. Clearly state that you are on a “free trial” and wish to cancel it before it converts to a paid membership.
   • Email: While not explicitly listed for general inquiries, if you received an email confirmation for your trial, reply to that email or find a designated support email. Ensure you keep a record of your communication.

Key Best Practices for “Free Trial” Cancellation General Advice:

• Cancel Early: Don’t wait until the last day of the trial. Give yourself a buffer of at least 24-48 hours to account for processing times or any unforeseen issues.
• Get Confirmation: Always seek and save a confirmation of your cancellation, whether it’s an email, a confirmation screen, or a reference number from a phone call. This is your proof that you canceled.
• Check Bank Statements: After the trial period ends, monitor your bank or credit card statements to ensure no charges from XO or its related entities appear. If they do, immediately contact your bank and XO with your cancellation proof.

Since XO primarily operates as a premium, high-value service, the existence of a readily available “free trial” in the common sense is less likely than a direct enrollment or membership model.

Any trial would likely be a highly specific, limited-time promotional offer.

Jetsmarter.com XO Pricing

XO Jetsmarter.com operates with a pricing model that caters to different levels of engagement, ranging from on-demand charter to various membership tiers.

While exact figures are not explicitly listed on the homepage, the industry standard for private aviation dictates that these services come with a premium price tag.

On-Demand Charter Pricing

For those who prefer a pay-as-you-go model without a long-term commitment, XO offers on-demand private jet charters.

• Variable Costs: The cost of a private charter is highly variable and depends on numerous factors:
  • Aircraft Type: Larger, newer, or more luxurious aircraft like the Bombardier Global 7500 mentioned will command significantly higher prices.
  • Route and Distance: Longer flights naturally cost more.
  • Flight Time: The actual hours the aircraft is in the air.
  • Airport Fees: Landing fees, handling fees, and parking fees at departure and arrival airports.
  • Crew Costs: Pilot and cabin crew expenses.
  • Fuel Surcharges: Fluctuating fuel prices can impact the final cost.
  • Availability and Demand: Peak travel seasons or last-minute bookings can drive prices up.
• Industry Average: A typical hourly rate for a light jet might range from $4,000 to $6,000 USD, while a large cabin jet could be $8,000 to $15,000+ USD per hour. A single short-haul charter could easily cost upwards of $10,000 – $30,000 USD, with long-haul international flights reaching hundreds of thousands.

Shared Flight By-the-Seat Pricing

XO’s by-the-seat option aims to make private aviation more accessible by allowing individuals to book a single seat on a shared private jet.

• Lower Entry Point: This option is significantly more affordable than chartering an entire jet.
• Fixed Routes/Schedules: Shared flights typically operate on fixed routes and schedules, offering less flexibility than a full charter.
• Per-Seat Cost: Prices would be quoted per seat, similar to a first-class ticket on a commercial airline, but for a private jet experience. While specific figures are not available, these prices would likely be in the range of several hundred to a few thousand USD per seat, depending on the route and aircraft.

XO Membership Pricing Hypothetical Tiers

While the website encourages exploring “Member benefits,” it doesn’t disclose membership fees directly.

Private aviation memberships typically come in various tiers with different annual fees and benefits. Based on industry practices, these could include:

• Annual Membership Fee: A recurring fee e.g., $5,000 – $100,000+ USD annually that grants access to the network, discounted charter rates, or guaranteed availability.
• Deposit/Flight Credits: Members might be required to deposit funds into an account, which are then used to pay for flights at preferred rates. These deposits can range from tens of thousands to millions of USD.
• Guaranteed Availability: Higher-tier memberships often guarantee access to aircraft with a certain lead time, even during peak periods.
• Included Services: Membership may include complimentary catering, ground transportation, or access to exclusive events the ethically questionable aspect, as noted earlier.

Key Takeaway on Pricing: XO’s pricing is not transparently displayed on its public-facing homepage. This is common in the luxury private aviation sector, where pricing is often customized based on client needs and negotiated through direct consultation with sales representatives. Potential clients should be prepared for substantial costs. Rosesandgifts.com Review

Jetsmarter.com XO vs. Competitors

When evaluating XO formerly Jetsmarter.com against its competitors in the private aviation sector, it’s essential to compare their core offerings, business models, and overall value propositions.

The private jet market is diverse, with various approaches ranging from full aircraft ownership to fractional ownership, jet cards, and on-demand charter.

XO’s Differentiators

XO primarily positions itself on two key aspects:

1. Mobile App and On-Demand Digital Booking: XO emphasizes its seamless mobile app experience for booking both private charters and shared flights. This focus on digital efficiency and on-demand access is a strong selling point for tech-savvy users seeking quick solutions.
2. Shared Flight By-the-Seat Model: The ability to book individual seats on private jets is a significant differentiator. This lowers the entry barrier to private aviation, making it accessible to a broader though still affluent clientele who might not need or afford an entire charter.
3. Vast Network: With claims of access to 2,400+ jets and the Vista Members’ fleet, XO positions itself as having extensive reach and availability.

Comparison with Key Competitors

Let’s compare XO to some of the prominent players in the private aviation space:

1. NetJets Fractional Ownership / Jet Card

• Model: NetJets pioneered fractional jet ownership, where individuals purchase a share of an aircraft. They also offer jet cards pre-paid hours on a specific aircraft type.
• Comparison to XO:
  • Commitment: NetJets requires a much higher financial commitment and longer-term contract. XO offers more flexibility with on-demand and by-the-seat options.
  • Control: Fractional owners have more control over their asset in NetJets. XO provides access to a network.
  • Target Audience: NetJets caters to frequent, high-net-worth flyers who want guaranteed availability and specific aircraft types. XO caters to those seeking flexibility or lower entry costs for private travel.
• Pros of NetJets: Guaranteed availability, consistent service, asset appreciation if applicable, established brand.
• Cons of NetJets: High capital outlay, long-term commitment, less flexibility for varied travel needs.

2. Wheels Up Membership / Jet Card

• Model: Wheels Up operates on a membership model, providing guaranteed access to a private fleet for an annual fee, plus the cost of flight hours.
  • Membership Structure: Both offer membership, but Wheels Up typically focuses on guaranteeing access to its owned or managed fleet for members, whereas XO leverages a broader network of third-party operators.
  • Fleet: Wheels Up emphasizes its consistent fleet of King Air 350i, Citation Excel/XLS, and Citation X aircraft. XO claims access to a much larger, diverse fleet.
  • Pricing: Both require significant investment, but the structure differs Wheels Up often has a lower annual fee but higher hourly rates compared to pure fractional.
• Pros of Wheels Up: Guaranteed availability, diverse aircraft types for members, community events.
• Cons of Wheels Up: Requires membership, potentially higher costs for infrequent users.

3. Air Charter Service / Victor On-Demand Brokerage

• Model: These companies operate as on-demand charter brokers, sourcing aircraft from a vast network of third-party operators for individual flights. They don’t typically require membership.
  • Membership: ACS/Victor are purely transactional. no membership fees. XO offers membership tiers with added benefits.
  • Pricing Transparency: Victor, in particular, prides itself on transparent, instant online quotes, which XO also aims for but is less explicit about on its public site.
  • Shared Flights: XO’s by-the-seat option is a strong differentiator. ACS/Victor are primarily full-charter focused.
• Pros of ACS/Victor: No commitment, highly flexible, competitive pricing due to market-based sourcing.
• Cons of ACS/Victor: Availability not always guaranteed during peak times, less consistent service as different operators are used.

Ethical Comparison

From an ethical perspective, the “experiences” offered by XO as part of its membership distinguish it from more straightforward private aviation services.

• XO’s “Experiences” Concern: The vague promise of “insider access to sports and cultural events, unique destinations, and travel experiences” without clear ethical guidelines is a notable concern. Competitors typically stick to providing aviation services, leaving the travel itinerary and leisure activities entirely to the client. This ambiguity in XO’s offering raises questions about the permissibility of the events and destinations promoted.
• Competitor Focus: Most competitors, like NetJets, Wheels Up, or on-demand brokers, focus solely on the air travel component. Their value proposition is the convenience, efficiency, and luxury of the flight itself. They generally do not curate or include “experiences” as part of their core service, which makes their offerings more ethically neutral from the outset.

Conclusion on Comparison: XO attempts to bridge the gap between traditional on-demand charter and membership models, with a significant emphasis on its shared flight option and technological interface. However, its broad “experiences” offering introduces a layer of ethical ambiguity that is not typically present with its more aviation-focused competitors. For clients prioritizing ethical clarity and transparency, the competitors that focus purely on air transport, without venturing into vaguely defined “events and experiences,” might be a more straightforward choice.

FAQ

What is Jetsmarter.com now?

Jetsmarter.com now redirects to FlyXO.com, which is the current operational brand for the private aviation network.

What services does XO formerly Jetsmarter offer?

XO offers on-demand private jet charters and by-the-seat bookings on shared flights, providing access to a large network of safety-vetted jets.

Does XO offer a mobile app for booking private flights?

Yes, XO strongly promotes its mobile app for seamlessly searching and booking private charters or seats on shared flights.

Is XO membership required to book flights?

No, while XO offers membership benefits, you can typically book private charters or seats on shared flights on an on-demand basis without a full membership. Happytogether.store Review

What kind of aircraft does XO have access to?

XO claims access to over 2,400 safety-vetted jets, including the Vista Members’ fleet of over 300 aircraft, ranging from super-midsize to ultra-long-range jets like the Bombardier Global 7500.

What are the “member benefits” of XO membership?

XO membership offers general “insider access to sports and cultural events, unique destinations, and travel experiences” in addition to flight benefits, though the specific nature of these events is not explicitly detailed on the website.

Is the pricing for XO services transparent on the website?

No, specific pricing for private charters, shared flights, or membership tiers is not explicitly listed on the XO FlyXO.com homepage.

Costs are typically obtained through direct inquiry or the booking process.

How do I contact XO for inquiries or bookings?

You can contact XO via phone at +1 866 709-3018, as prominently displayed on their website, or through their mobile app.

Does XO provide information about its company history or mission on its homepage?

No, the FlyXO.com homepage does not feature a prominent “About Us” section detailing the company’s history, mission, or core values.

Are there legal terms and conditions easily accessible on the XO website?

Links to legal documents such as Terms of Service or a Privacy Policy are not immediately prominent on the main homepage, requiring deeper navigation to find them.

What is the primary difference between a private charter and a shared flight with XO?

A private charter allows you to book an entire jet for your exclusive use, while a shared flight lets you book a single seat on an existing private jet flight, typically at a lower cost.

Does XO guarantee aircraft availability?

XO highlights its “unrivaled availability and capability” due to its extensive network, suggesting high availability, particularly for members who may have guaranteed access based on their tier.

Is XO involved in any partnerships for shared flights?

Yes, XO has partnered with SLATE Aviation to provide “enhanced by-the-seat shuttle flight experiences.” Davidmiller.us Review

Can I cancel an XO membership easily online?

Cancellation of an XO membership typically requires direct communication with their client services team, as high-value memberships usually involve reviewing specific contract terms and cannot be cancelled with a simple online click.

How do I cancel a free trial if offered for XO?

If a free trial were offered, cancellation would involve reviewing the trial’s specific terms for auto-renewal and likely involve managing the subscription within the mobile app/account settings or contacting customer service directly before the trial period ends.

What types of “experiences” does XO offer with its membership?

The website broadly states “sports and cultural events, unique destinations, and travel experiences,” without specifying the exact nature or ethical considerations of these events.

Is XO suitable for business travel?

Yes, XO positions itself for both business and leisure travel, offering private jet services that can be utilized for corporate needs.

Does XO provide any safety ratings or certifications on its website?

While XO mentions “safety-vetted jets,” the homepage does not prominently display specific safety ratings, certifications, or detailed operational safety standards.

How does XO compare to fractional ownership models like NetJets?

XO offers more flexible on-demand and by-the-seat options, while fractional ownership models like NetJets involve a higher financial commitment and asset ownership for guaranteed access.

What are some ethical considerations for using a service like XO?

The primary ethical consideration stems from the vague “insider access to sports and cultural events, unique destinations, and travel experiences” offered as part of membership, as their nature is not clarified and could potentially lead to engagement in impermissible activities.