Based on looking at the website, Jurassic-fibre.com appears to be a legitimate internet service provider ISP offering ultrafast full-fibre broadband services primarily in the South West of England.

This review will delve into their offerings, operational areas, customer feedback, and overall value proposition.

For anyone looking to upgrade their home internet, understanding the nuances of a provider like Jurassic Fibre is key, especially if you’re in their service region.

Jurassic Fibre positions itself as a significant player in bringing advanced digital infrastructure to the South West, aiming to empower communities with reliable, high-speed connectivity.

Their focus on “full-fibre” means they’re delivering fibre optic cables directly to homes, which typically translates to more stable and faster speeds compared to traditional copper-based broadband.

They highlight community involvement and partnerships, suggesting a local, invested approach to their business.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Jurassic-fibre.com Review & First Look

Upon first glance, Jurassic-fibre.com presents a clean, user-friendly interface designed to guide potential customers through their service offerings and check availability.

The website prominently features a postcode checker, which is the immediate point of interaction for new users to determine if service is available in their area.

This direct approach to availability checks is crucial for ISPs.

Initial Impressions of the Website Design

The website’s design is modern and intuitive, utilizing clear navigation menus for “Home Broadband,” “About,” “Help & Support,” and “Community.” The visual elements are professional, with a focus on highlighting their core offering: ultrafast full-fibre broadband.

Ease of Navigation: The main navigation bar is logically organized, allowing users to quickly find information about broadband plans, coverage areas, and customer support.
Visual Appeal: The site uses appealing imagery of homes and families, aiming to connect with the target audience on an emotional level by emphasizing the importance of reliable internet for daily life.
Call to Action: The “Check availability” button is strategically placed above the fold, making it the primary call to action for visitors.

Transparency in Information

The website provides dedicated sections for “Performance & Tech” and “Help & Support,” indicating an effort to be transparent about their service capabilities and assist customers. Extremehardware.co.uk Reviews

However, specific pricing details are not immediately visible without an availability check, which is a common practice among ISPs to tailor offers based on location.

Customer Testimonials: The integration of Trustpilot ratings directly on the homepage provides immediate social proof, indicating customer satisfaction. This is a strong positive signal for potential customers.
Community Engagement: Sections detailing their sponsorship of local events like Hospiscare summer walks and partnerships with Somerset County Cricket Club showcase their commitment to the South West community. This fosters trust and portrays them as a socially responsible company.

Jurassic-fibre.com Features

Jurassic Fibre’s main feature is their commitment to providing “ultrafast full-fibre broadband.” This isn’t just a buzzword.

It refers to a specific type of internet connection where fibre optic cables run directly to the premise FTTP. This technology offers significant advantages over older broadband technologies, such as Fibre-to-the-Cabinet FTTC or ADSL.

Ultrafast Full Fibre Technology

FTTP technology is renowned for its superior speed, reliability, and low latency.

Unlike traditional broadband, which relies on copper wires for the final leg of the connection, full-fibre ensures consistent performance even during peak usage times. Gls-pakete.de Reviews

Speed: Full-fibre connections can support symmetrical speeds, meaning upload and download speeds are often equal or very close, which is highly beneficial for activities like video conferencing, cloud backups, and online gaming. Typical speeds offered by full-fibre providers can range from 100 Mbps to over 1 Gbps 1000 Mbps.
Reliability: Fibre optic cables are less susceptible to electromagnetic interference and degradation over long distances, leading to fewer disconnections and more stable service.
Low Latency: Lower latency or ping is crucial for real-time applications such as online gaming, live video streaming, and video calls, providing a smoother, more responsive experience.

HomePhone Service

In addition to broadband, Jurassic Fibre also offers a “HomePhone” service, suggesting a bundled offering for those who still require a landline.

This can simplify billing and provide a complete communication solution.

VOIP Technology: It’s highly probable that their HomePhone service operates over Voice over Internet Protocol VoIP, leveraging the fibre broadband connection. This typically offers clear call quality and can include features like voicemail and caller ID.
Bundle Potential: Bundling broadband and phone services can sometimes lead to cost savings or simplified management for customers.

Extensive Coverage in the South West

The website clearly lists numerous towns and regions in Dorset, Cornwall, Devon, and Somerset where their services are available or expanding.

This transparency regarding their operational footprint helps users quickly determine if they fall within the service area.

Specific Locations: They highlight specific towns like Dorchester, Lyme Regis, Barnstaple, Bideford & Torridge, Bridgwater, Taunton, and many more, giving a detailed overview of their expansion strategy.
Network Expansion: The “A network for the future” section emphasizes their ongoing commitment to expanding their ultrafast full-fibre broadband network across the South West, indicating continuous investment in infrastructure. This is a positive sign for regional development and future availability.

Jurassic-fibre.com Pros & Cons

When evaluating an ISP, a balanced view of its strengths and weaknesses is essential. Freebeatfit.com Reviews

Jurassic-fibre.com, like any service provider, has its advantages and potential drawbacks.

The Upsides

Jurassic Fibre’s key strengths lie in its technology and regional focus.

Future-Proof Technology: The use of full-fibre FTTP broadband means customers are getting the most advanced and future-proof internet technology available today. This translates to superior speeds and reliability compared to older infrastructure.
- Data Point: As of Q4 2023, Ofcom data shows that average download speeds on full-fibre connections in the UK were significantly higher often 500 Mbps+ than superfast connections average 69 Mbps, highlighting the performance gap.
Dedicated Regional Focus: By concentrating their efforts on the South West, Jurassic Fibre can potentially offer more localized support and a deeper understanding of the specific needs of their customer base in those areas. This can lead to more responsive customer service and tailored solutions.
Community Involvement: Their active participation in local events and sponsorships e.g., Hospiscare, Somerset County Cricket Club demonstrates a commitment to the communities they serve, which can build trust and positive brand perception.
Strong Customer Feedback Trustpilot: The prominent display of Trustpilot ratings on their homepage, indicating positive reviews, suggests a generally satisfied customer base. A high Trustpilot score often indicates good service and reliability. For instance, if they have a 4.5+ star rating based on thousands of reviews, it’s a strong indicator.

Potential Downsides

While the full-fibre technology is a major plus, there are some considerations for potential customers.

Limited Geographical Availability: As a regionally focused ISP, their services are not universally available across the UK. This means a large portion of the population will not be able to access Jurassic Fibre, making the “Can I get Jurassic Fibre?” postcode check a critical first step.
- Data Point: While specific numbers for their coverage percentage aren’t listed, the detailed list of towns confirms their regional focus, meaning customers outside these specific areas are out of luck.
Pricing Transparency: The website does not openly display pricing plans before a postcode check. While this is standard for some ISPs to tailor offers, it can be a minor inconvenience for users who want to quickly compare costs without entering personal details.
Newer Player in Some Areas: While they are expanding, in some areas, they might be a newer entrant compared to incumbent providers. This might mean less established infrastructure or fewer long-term customer reviews for very new expansion zones.

Jurassic-fibre.com Pricing

Information about Jurassic-fibre.com’s pricing is not directly visible on their homepage.

This is a common strategy for internet service providers ISPs who tailor their offers based on location and the specific network infrastructure available at an address. Rsscuffnbuff.co.uk Reviews

To get accurate pricing, a potential customer must use the “Check availability” tool and enter their postcode.

Why Pricing Isn’t Publicly Displayed

There are several reasons why an ISP might choose to hide pricing behind an availability checker:

Location-Specific Offers: Pricing and available speeds can vary significantly based on the local infrastructure, competition in the area, and ongoing promotional deals specific to certain regions.
Targeted Promotions: ISPs often run promotions e.g., lower introductory prices, bundled discounts that are only available in specific areas to attract new customers or compete with existing providers.
Service Tiering: Different speed tiers e.g., 100 Mbps, 500 Mbps, 1 Gbps come with different price points. The availability checker can dynamically present the applicable tiers for a given address.
Lead Generation: Requiring a postcode encourages potential customers to provide some initial information, which can then be used for targeted marketing or follow-up by sales teams.

How to Find Jurassic Fibre Pricing

The process is straightforward:

Visit Jurassic-fibre.com: Navigate to their homepage.
Locate the “Check availability” tool: This is usually a prominent feature on the main page.
Enter your postcode: Input your full postcode, including the space.
View Available Plans: If service is available at your address, the website will then display the specific broadband packages, speed options, and their corresponding monthly prices.

What to Expect General ISP Pricing Trends

While specific numbers aren’t available without a postcode, here’s a general idea of what to expect from full-fibre broadband providers in the UK:

Entry-Level Full Fibre: For speeds around 100-200 Mbps, prices typically range from £25-£35 per month for new customer offers, often for an 18 or 24-month contract.
Mid-Range Full Fibre: For speeds around 300-500 Mbps, expect prices between £35-£50 per month. These are popular for households with multiple users and heavy streaming/gaming.
Gigabit Fibre: For speeds of 900 Mbps to 1 Gbps, prices usually start from £45-£60+ per month, targeting power users, large households, or small businesses.
Contract Lengths: Most broadband contracts in the UK are 18 or 24 months. Be sure to check the post-contract price, as introductory offers usually expire.
Installation Costs: Some providers offer free installation, while others might charge a one-off fee, especially if new fibre needs to be laid to the property.

It’s always advisable to compare the prices and speeds offered by Jurassic Fibre against other full-fibre providers in your area once you get a quote. Gourmetific.com Reviews

Jurassic-fibre.com Alternatives

For anyone in the South West UK considering Jurassic Fibre, it’s prudent to explore alternative internet service providers ISPs to ensure you’re getting the best deal and service for your specific needs.

The broadband market in the UK is competitive, with a mix of national giants and regional specialists.

Major National Full-Fibre Providers

These providers operate on various wholesale fibre networks like Openreach’s FTTP, CityFibre, or their own infrastructure and offer widespread coverage, potentially overlapping with Jurassic Fibre’s areas.

BT Fibre: As the largest provider, BT offers a wide range of fibre optic broadband packages, including FTTP in many areas. They often have premium pricing but come with established customer service and extensive infrastructure.
- Pros: Widespread availability, often bundled with TV and mobile, strong customer support options.
- Cons: Can be more expensive, contract terms can be long.
Virgin Media: Virgin Media operates its own independent cable network Docsis 3.1, often referred to as “fibre” due to its speed, though not always FTTP directly to the home offering some of the fastest speeds in the UK.
- Pros: Extremely fast download speeds often up to 1 Gbps+, good for heavy users.
- Cons: Less symmetrical upload speeds than true FTTP, can be more expensive, specific network coverage.
Sky Broadband: Sky offers both ADSL, Fibre-to-the-Cabinet FTTC, and Fibre-to-the-Premises FTTP services, leveraging the Openreach network. They are often competitive on price and bundle well with Sky TV.
- Pros: Competitive pricing, good bundle deals with TV, reliable service.
- Cons: FTTP availability depends on Openreach rollout, customer service can be hit or miss.
TalkTalk: Known for its value-for-money propositions, TalkTalk provides ADSL, FTTC, and FTTP services, also primarily using the Openreach network.
- Pros: Often among the cheapest options, straightforward plans.
- Cons: Customer service sometimes receives mixed reviews, standard features.
Vodafone Broadband: Vodafone leverages both Openreach and CityFibre networks to offer full-fibre broadband. They are often competitive, especially for existing Vodafone mobile customers.
- Pros: Competitive pricing for fibre, potential discounts for mobile customers.
- Cons: Availability depends on network rollout, customer service can vary.

Other Regional/Niche Full-Fibre Providers

The UK has seen a surge in “alt-net” alternative network providers, which are building their own full-fibre infrastructure, often targeting specific towns or regions.

Some of these might directly compete with Jurassic Fibre in the South West. Ihlondon.com Reviews

CityFibre Partners: CityFibre is a major wholesale network builder. Many smaller ISPs e.g., Zen Internet, Giganet, Three, and local providers offer services over the CityFibre network. If CityFibre has built out in a Jurassic Fibre area, you’ll have more choices.
Independent Local Providers: Depending on the specific town, there might be other hyper-local full-fibre providers. A quick online search for “full fibre broadband ” can reveal these.

What to Consider When Comparing Alternatives:

Speed: Do you need gigabit speeds, or is 100-200 Mbps sufficient for your household?
Price: Compare the monthly cost, setup fees, and contract lengths. Look out for introductory offers and what the price reverts to after the initial period.
Contract Length: Most are 18 or 24 months. Be sure you’re comfortable with the commitment.
Customer Service: Check independent review sites like Trustpilot, though take individual reviews with a grain of salt for general sentiment on customer support.
Bundles: Do you need a landline, TV package, or mobile plan that can be bundled for a discount?
Upload Speeds: For remote work, content creation, or frequent video calls, good upload speeds are crucial. Full-fibre often provides symmetrical or near-symmetrical speeds.
Installation Process: Some providers might have a smoother or quicker installation process depending on existing infrastructure.

The best alternative will depend on your specific location within the South West and your individual broadband needs.

How to Cancel Jurassic-fibre.com Subscription

Cancelling a broadband subscription requires understanding the terms and conditions of your contract, especially regarding notice periods and potential early termination fees.

While Jurassic-fibre.com doesn’t explicitly detail their cancellation process on their main public pages, the general procedure for ISPs in the UK is quite similar.

Key Considerations Before Cancelling

Before initiating a cancellation, it’s crucial to:

Check Your Contract: Review your original contract or terms of service for the exact length of your minimum term e.g., 18 or 24 months and any clauses related to early termination fees.
Notice Period: Most ISPs require a 30-day notice period for cancellation.
Early Termination Fees ETFs: If you cancel before your minimum contract term expires, you will almost certainly incur an early termination fee. This fee is usually calculated based on the remaining months of your contract, multiplying the monthly charge by the number of outstanding months, minus some operational cost savings for the provider.
New Provider “Switching”: If you’re switching to a new provider that uses the Openreach network e.g., BT, Sky, TalkTalk, Plusnet, your new provider might handle the cancellation process with Jurassic Fibre on your behalf this is called a “Gaining Provider Led” switch. However, since Jurassic Fibre likely operates on its own fibre network an “alt-net”, you will probably need to contact Jurassic Fibre directly to cancel, and then separately sign up with your new provider.

General Steps to Cancel Your Jurassic Fibre Subscription

Gather Account Information: Have your account number, address, and primary account holder’s details ready.
Contact Customer Service:
- Phone Call: This is often the most direct and effective method for cancellation. Look for their customer service phone number on their “Help & Support” or “Contact Us” page. Be prepared for them to try and retain you as a customer by offering incentives or alternative packages.
- Email/Online Form: Some providers allow cancellations via email or an online contact form, but a phone call is generally recommended for confirmation and to ensure the process is initiated correctly.
- Written Letter: For a formal record, you can send a written letter preferably by recorded delivery confirming your intention to cancel and the date of your notice. This is good practice for dispute resolution.
State Your Intention Clearly: Inform them that you wish to cancel your broadband service.
Confirm Notice Period and Fees: Ask for confirmation of your required notice period and whether any early termination fees will apply. Request a breakdown of these fees if applicable.
Return Equipment: Ask about the process for returning any rented equipment, such as the Wi-Fi router or ONT Optical Network Terminal. They may send packaging for this. Failure to return equipment can result in additional charges.
Get Confirmation: Crucially, ask for a written confirmation of your cancellation, including the effective date of service termination and any final charges.

Specifics to Look for on Jurassic-fibre.com

While the website doesn’t display explicit cancellation steps, navigate to their “Help & Support” or “Get in touch” sections. You’ll likely find: Cremedevape.com Reviews

Phone Number: This is usually the primary contact for account management.
Email Address / Contact Form: For less urgent inquiries, but can sometimes initiate the cancellation process.
FAQs: Their FAQs might have a section on “How to cancel” or “Moving house” which could provide guidance.

Important Note: Be firm but polite during the cancellation call. If you are within your contract term and don’t have a valid reason for penalty-free cancellation e.g., significant service issues that haven’t been resolved, expect to pay an ETF.

How to Cancel Jurassic-fibre.com Free Trial

The Jurassic-fibre.com website does not explicitly mention a “free trial” for their broadband services.

Most internet service providers ISPs in the UK do not offer traditional free trials in the same way software or subscription boxes might. Instead, they typically have:

Introductory Offers: These are discounted rates for a fixed period e.g., the first 6 or 12 months of an 18/24-month contract. These are not “free” and you are still tied into the full contract.
Money-Back Guarantees/Satisfaction Guarantees: Some ISPs offer a short period e.g., 30 days where if you’re not satisfied, you can cancel without incurring early termination fees. This is the closest equivalent to a “trial” in the broadband world.

Assuming a “Satisfaction Guarantee” or Cooling-Off Period

If Jurassic Fibre does offer a satisfaction guarantee or a cooling-off period which is mandated by consumer law for most online or distance contracts, here’s how you would typically cancel during this time:

Understanding the Cooling-Off Period Consumer Rights

In the UK, under the Consumer Contracts Information, Cancellation and Additional Charges Regulations 2013, consumers usually have a 14-day “cooling-off period” from the day after signing a contract for services ordered online or over the phone. Dwprints.co.uk Reviews

During this period, you generally have the right to cancel without penalty.

Start Date: The 14 days typically begin the day after the contract is agreed upon.
Service Commencement: If you agree for the service to start within the 14-day period, you may still be liable for the cost of any service provided up to the point of cancellation.

Steps to Cancel During a Hypothetical Trial/Guarantee Period

Identify the Trial/Guarantee Terms: Carefully review your initial contract, welcome pack, or confirmation emails from Jurassic Fibre to see if a free trial, satisfaction guarantee, or specific cooling-off period is mentioned. Note the exact duration and conditions.
Act Promptly: If such a period exists, you must initiate cancellation before it expires to avoid charges or early termination fees.
Contact Jurassic Fibre Customer Service:
- Phone Call: This is the most effective way to cancel during a short window. Explain clearly that you are cancelling within your cooling-off period or satisfaction guarantee period.
- Written Communication: Follow up the phone call with an email or written letter, explicitly stating your cancellation under the cooling-off period/guarantee. Include your account details and the date of your call. Keep a copy for your records.
Confirm No Charges: Ensure they confirm that no early termination fees will be applied. You may still be charged for any service used during the guarantee period if you activated the service.
Return Equipment: Ask about the process for returning any equipment router, ONT. This is crucial to avoid additional charges.

What if There’s No Explicit Trial?

If Jurassic Fibre does not offer a specific “free trial” or “satisfaction guarantee” beyond the standard 14-day cooling-off period, then the cancellation process reverts to the standard procedure discussed in the “How to Cancel Jurassic-fibre.com Subscription” section.

This means you will be bound by the contract terms and potential early termination fees if you cancel after the 14-day cooling-off period.

It’s always best to clarify any “trial” or cancellation terms directly with Jurassic Fibre’s sales or customer service team before signing up to avoid any surprises.

Jurassic-fibre.com vs. Competitors

Jurassic Fibre falls into the latter category, focusing on building its own full-fibre network in specific regional areas. Topcv.com Reviews

Key Differentiators of Jurassic-fibre.com

Full-Fibre Exclusive Model: Unlike many older providers that still rely on a mix of copper ADSL, FTTC and fibre, Jurassic Fibre is exclusively building and offering FTTP. This means customers get the most reliable, future-proof connection straight to their home.
- Advantage: Superior speeds, lower latency, higher reliability, and symmetrical or near-symmetrical upload speeds compared to FTTC or older cable technologies.
Regional Focus South West: By concentrating on Dorset, Cornwall, Devon, and Somerset, Jurassic Fibre can potentially offer more dedicated local support and infrastructure deployment tailored to the region’s needs.
- Advantage: Potentially more responsive local engineering teams, community investment as seen with their sponsorships, and potentially more competitive pricing in their specific rollout areas.
- Disadvantage: Limited availability outside their target regions.
Newer Infrastructure: As a newer build, their network is likely to be modern, designed for high capacity, and less prone to the legacy issues of older, piecemeal networks.

How Jurassic-fibre.com Stacks Up Against Major Players

Feature/Provider	Jurassic-fibre.com	BT Broadband Openreach FTTP	Virgin Media Cable	Sky Broadband Openreach FTTP
Technology	FTTP Own Network	FTTP Openreach, FTTC	Docsis 3.1 Hybrid Fibre Coax	FTTP Openreach, FTTC
Max Speeds	Up to 1 Gbps+ likely	Up to 900 Mbps+	Up to 1.1 Gbps+	Up to 900 Mbps+
Upload Speeds	Symmetrical/Near-Symmetrical Typical for FTTP	Symmetrical/Near-Symmetrical	Asymmetrical e.g., 50-100 Mbps for 1 Gbps download	Symmetrical/Near-Symmetrical
Availability	Specific South West regions	Widespread Openreach network	Specific urban/suburban areas	Widespread Openreach network
Customer Support	Regional, potentially more personalized	Large scale, varied experience	Large scale, varied experience	Large scale, varied experience
Bundling	Broadband & HomePhone	Broadband, TV, Mobile, HomePhone	Broadband, TV, Mobile, HomePhone	Broadband, TV, Mobile, HomePhone
Pricing	Unclear without postcode check. likely competitive for FTTP	Often premium pricing	Competitive for high speeds	Often competitive for FTTP
Installation	New fibre install to property	New fibre install to property	New cable install to property	New fibre install to property

Against Other Alt-Nets e.g., CityFibre Partners, Gigaclear

Jurassic Fibre is one of many “alt-net” providers in the UK.

Competitors in this space, like Gigaclear also rural/regional focused or smaller ISPs operating on CityFibre’s network, often share similar characteristics:

Direct FTTP: Most alt-nets are building pure FTTP networks.
Regional Specialization: They often focus on specific towns or counties that are underserved by major providers or where they see a market opportunity.
Customer Service Focus: Many smaller alt-nets pride themselves on more personalized customer service compared to the larger national players.
Competitive Pricing: To gain market share, alt-nets often offer aggressive pricing, especially introductory offers, to attract customers away from incumbent providers.

Conclusion on Competition

Jurassic Fibre’s strength lies in its dedicated full-fibre infrastructure and localized approach in the South West. For residents in their coverage areas, they offer a genuine alternative to the national players, potentially providing a superior connection experience with focused regional support. However, their limited geographical reach is the main barrier. When comparing, customers should always use their postcode to check exact speeds and pricing for all available providers in their area.

Jurassic-fibre.com Community Engagement & CSR

Jurassic-fibre.com’s website highlights a significant commitment to community engagement and Corporate Social Responsibility CSR, particularly within the South West region where they operate.

This focus on local involvement goes beyond just providing a service and aims to build stronger ties with the communities they serve. Gotapster.com Reviews

Sponsorships and Partnerships

The “The latest from our community” section on their homepage showcases several notable sponsorships and partnerships, indicating an active role in supporting local initiatives.

Hospiscare: Jurassic Fibre has a recurring partnership with Hospiscare, supporting their summer walk event. This demonstrates a commitment to healthcare and charitable causes in the region. Their news section mentions multiple instances of support for Hospiscare, including a team raising £4,000 for a Stroke Unit.
Somerset County Cricket Club: Extending their partnership with a prominent local sports club like Somerset County Cricket Club shows support for regional sports and entertainment, which can resonate with a broad audience. This helps in building brand recognition and goodwill.
The Bank of Dreams and Nightmares: This sponsorship of a creative writing and mentoring charity for young people highlights their support for education and youth development, fostering creativity in the next generation.
Exeter College Esports Festival: Sponsoring an esports festival at Exeter College for a second year demonstrates an understanding of modern digital trends and support for youth engagement in technology, aligning with their core business of connectivity.

Impact on Local Communities

Their community efforts extend beyond just financial contributions, suggesting a broader impact:

Digital Empowerment: By expanding ultrafast full-fibre broadband, they are providing essential infrastructure that empowers individuals, businesses, and educational institutions in the South West. This infrastructure is critical for remote work, online learning, digital commerce, and overall economic growth.
- Data Point: According to a report by the Centre for Economics and Business Research Cebr, the rollout of full-fibre broadband could add £59 billion to the UK economy and create 1.2 million jobs over 15 years by boosting productivity and facilitating new business models. Jurassic Fibre contributes to this growth in their operational areas.
Local Job Creation: While not explicitly stated on the homepage, the ongoing expansion of their network and operations would naturally lead to job creation within the region, from network engineers to sales and customer support staff. Their “Careers” section further supports this.
Supporting Local Economy: Investing in local sponsorships and using regional suppliers where possible contributes to the local economy, creating a virtuous cycle of growth and support.

Transparency and Communication

The company news section provides regular updates on their community activities, showing a commitment to transparency in their CSR efforts.

Each news item includes details like the date, author, and estimated read time, making it easy for interested parties to follow their initiatives.

News Coverage: The consistent updates about their sponsorships and community support efforts e.g., “Jurassic Fibre responds to national rise in living costs and supports South West communities by cutting ultrafast broadband prices” convey a brand that is engaged and responsive to local needs and challenges.

Overall, Jurassic-fibre.com presents itself not just as a utility provider but as an invested community partner, aiming to contribute positively to the social and economic well-being of the South West. Mmct.co.uk Reviews

This approach can foster greater customer loyalty and positive brand perception within their service areas.

Frequently Asked Questions

What is Jurassic-fibre.com?

Based on checking the website, Jurassic-fibre.com is an internet service provider ISP that offers ultrafast full-fibre broadband services primarily in the South West of England.

They focus on delivering fibre optic cables directly to homes FTTP for high-speed, reliable internet.

Where does Jurassic-fibre.com operate?

Jurassic-fibre.com operates in specific regions and towns across the South West of England, including areas in Dorset e.g., Dorchester, Lyme Regis, Weymouth, Cornwall e.g., Bude, Devon e.g., Barnstaple, Exeter, Honiton, and Somerset e.g., Bridgwater, Taunton, Yeovil.

How can I check if Jurassic Fibre is available at my address?

You can check availability by visiting the Jurassic-fibre.com website and using the prominent “Check availability” postcode checker tool on their homepage. Simply enter your full postcode. Bc-vault.com Reviews

What kind of broadband technology does Jurassic Fibre use?

Jurassic Fibre uses Fibre-to-the-Premises FTTP technology, meaning fibre optic cables are run directly into your home, providing a full-fibre connection.

This offers superior speeds and reliability compared to older copper-based broadband.

What speeds does Jurassic Fibre offer?

While specific speeds and pricing are only revealed after a postcode check, full-fibre providers like Jurassic Fibre typically offer ultrafast speeds ranging from 100 Mbps up to 1 Gbps 1000 Mbps or more.

Does Jurassic Fibre offer symmetrical speeds equal upload and download?

Yes, typically, full-fibre FTTP connections like those offered by Jurassic Fibre provide symmetrical or near-symmetrical upload and download speeds, which is beneficial for remote work, video calls, and cloud backups.

Can I get a home phone service with Jurassic Fibre?

Yes, the website indicates that Jurassic Fibre offers a “HomePhone” service, suggesting you can bundle broadband with a landline. Purlfrost.com Reviews

How do I contact Jurassic-fibre.com for support?

The website has a “Help & Support” and “Get in touch” section where you can likely find contact information, including phone numbers and possibly online forms for customer service inquiries.

Does Jurassic Fibre have a good reputation?

The Jurassic-fibre.com website prominently displays positive Trustpilot ratings, which generally indicates a good reputation and satisfied customer base.

It’s always advisable to check independent review sites for broader feedback.

Is Jurassic Fibre cheaper than other broadband providers?

Pricing for Jurassic Fibre is not openly displayed on their website and requires a postcode check.

Their prices are likely competitive for full-fibre services within their specific operational areas. Daytraders.com Reviews

It’s recommended to compare their quote with other providers in your area.

How long are Jurassic Fibre contracts?

Like most UK ISPs, Jurassic Fibre contracts are typically 18 or 24 months long.

The exact term will be specified when you receive a quote after checking availability.

What happens if I cancel my Jurassic Fibre contract early?

If you cancel your contract before the minimum term expires, you will likely incur early termination fees.

The amount is usually calculated based on the remaining months of your contract. Carwow.de Reviews

Does Jurassic Fibre offer a free trial?

The website does not explicitly mention a “free trial.” Most UK ISPs offer introductory discounted rates or a standard 14-day cooling-off period for online/distance contracts, rather than a free trial.

How do I cancel during the cooling-off period?

If within the 14-day cooling-off period, contact Jurassic Fibre’s customer service via phone and follow up with written confirmation email or letter stating your intent to cancel under the Consumer Contracts Regulations.

Do I need to return equipment if I cancel Jurassic Fibre?

Yes, typically you will need to return any rented equipment, such as the Wi-Fi router or ONT, upon cancellation.

Jurassic Fibre should provide instructions on how to do this to avoid additional charges.

Is Jurassic Fibre involved in community initiatives?

Yes, Jurassic-fibre.com highlights significant community engagement, including sponsorships of local organizations like Hospiscare, Somerset County Cricket Club, The Bank of Dreams and Nightmares, and the Exeter College Esports Festival.

What makes Jurassic Fibre different from major national providers?

Jurassic Fibre distinguishes itself by being a regional “alt-net” provider exclusively building and offering full-fibre FTTP directly to homes, rather than relying on mixed networks. Their focus is on the South West.

Can I upgrade my speed with Jurassic Fibre after signing up?

Generally, yes, most broadband providers allow you to upgrade your speed tier during your contract.

You would need to contact Jurassic Fibre’s customer service to discuss upgrade options and potential price changes.

What should I do if I have a problem with my Jurassic Fibre service?

You should contact Jurassic Fibre’s customer support team directly.

Their “Help & Support” section on the website likely provides troubleshooting guides, FAQs, and contact methods for technical issues.

Does Jurassic Fibre offer broadband for businesses?

While the main website focuses on “Home Broadband,” many full-fibre providers also offer business services.

It’s worth checking their website or contacting them directly to inquire about business broadband solutions.

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