Based on looking at the website, Justimported.in appears to be an e-commerce platform specializing in imported personal care and beauty products.

The site showcases a variety of shampoos, conditioners, body washes, toothpastes, and perfumes from international brands.

They highlight deals, such as a “Deal of the Day” with a 15% off promo code, and feature both in-stock and out-of-stock items, which suggests a dynamic inventory.

While the website presents itself as a legitimate online store for personal care items, it’s crucial for consumers to conduct thorough due diligence before making any purchases, especially when dealing with imported goods where authenticity and regulatory compliance can sometimes be a concern.

Understanding the company’s return policies, shipping practices, and customer support responsiveness is key to a satisfactory experience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Justimported.in Review & First Look

When you first land on Justimported.in, the immediate impression is one of an online store focused on personal care products.

The homepage prominently displays “Deal of the Day” banners, offering a 15% discount with a promo code.

This immediate call to action is a common e-commerce strategy to entice visitors.

Homepage Layout and Navigation

The site features a clean layout with a visible menu, cart icon, and a contact number +91 22 4960 2023. This provides essential navigation points and direct contact for potential customers.

The prominent display of “Sale!” badges on numerous products suggests a strong focus on discounted pricing as a selling point. Desires-fashion.com Reviews

Key elements:
- Promotional banners: “15% Off use promo code ‘Flat15′” is hard to miss.
- Product grid: A clear display of products with original and discounted prices.
- “Out of Stock” indicators: This is a transparent way to manage customer expectations for popular items.
- Contact information: A phone number and basic menu options like Home, Checkout, My account, and Wish List.

Product Range Overview

Justimported.in primarily deals in personal care items. The products listed on the homepage include:

Hair care: Bio Luxe Moroccan Argan Oil Shampoo, Cantu Avocado Sulfate Free Shampoo, Clear Men Anti-Dandruff Shampoo, TRESemme Keratin Deep Smoothing Mask.
Oral care: Closeup Diamond Attraction Gel Toothpaste, Colgate Cavity Protection Toothpaste, Colgate Natural Extracts Deep Clean with Activated Charcoal Toothpaste.
Body care: Brut Extreme Clean Charcoal Shave Gel, Dove Pampering with Shea Butter & Vanilla Body Lotion, Irish Spring Deep Action Scrub Body Wash, Yardley London Cocoa Butter & Vitamin E, Moisturizing Bar Soap.
Skincare: Neutrogena Cracked Heel Foot Cream, Noxzema Ultimate Clear Daily Deep Pore Cleanser, YC Men Extra Whitening Face Wash.
Perfumes: Deep Desire Men by Liquid Fire Perfumes, Lomani Eau de Toilette, Naughty Girl by Liquid Fire Perfumes, Sage Men by Liquid Fire Perfumes.
Specialty items: Gold Medal Medicated Oil, Tiger Balm Oil for Headache and Stuffy Nose.

Initial Impressions on Pricing

The pricing strategy seems to revolve around offering significant discounts from an “Original price.” For instance, Bio Luxe Moroccan Argan Oil Shampoo is listed at ₹499.00 from an original ₹850.00, representing a 41% discount. Similarly, Cantu Avocado Sulfate Free Shampoo is offered at ₹1,049.00 from ₹1,500.00, a 30% markdown. These reductions are designed to make products appear more attractive and value-driven.

Justimported.in Cons

While the website appears functional, there are several aspects that might raise concerns for a discerning consumer.

These are important to consider when evaluating any online retailer.

Lack of Detailed Company Information

One significant red flag is the limited “About Us” or company information. A trustworthy online business typically provides: Vitvaruhjalpen.se Reviews

Company history and mission: What is their story? Why did they start this business?
Physical address: Beyond a contact number, a verifiable physical address builds trust.
Team information: Knowing who is behind the operation can increase confidence.

Without this, it’s harder to establish the legitimacy and long-term commitment of the business.

This anonymity can be a deterrent for customers looking for reliable and accountable sellers.

Customer Support Transparency

While a phone number is provided +91 22 4960 2023, the website claims “24 X 7 Support” via “call, chat or email,” but a direct chat feature isn’t immediately visible on the homepage.

The lack of a clear, easily accessible email address or a dedicated “Contact Us” page with a form might hinder effective communication.

Questions to consider:
- Is the phone number active and consistently answered?
- Is there a responsive email support system in place?
- How quickly do they address customer inquiries or issues?

Limited Payment Gateway Information

The website doesn’t explicitly detail the payment methods accepted before the checkout process. Profenix.eu Reviews

Reputable e-commerce sites often display logos of accepted credit cards, digital wallets, or other payment options e.g., Visa, MasterCard, PayPal, UPI. This transparency helps customers feel secure about their transactions.

Potential concerns:
- Are all transactions secure and encrypted?
- Do they offer Cash on Delivery COD or only online payment?
- Are there any hidden charges or processing fees?

Product Authenticity and Sourcing Concerns

The website’s name, “Justimported.in,” suggests a focus on imported goods.

While this can be a positive for accessing products not readily available domestically, it also raises questions about authenticity and sourcing.

Key considerations for imported goods:
- Genuine products: Are the products genuinely from the original brand manufacturers, or are they parallel imports, or worse, counterfeit?
- Shelf life/expiry dates: Are the products fresh, or are they close to their expiry dates due to import logistics?
- Storage conditions: How are these products stored and transported to maintain their quality and efficacy?
- Regulatory compliance: Do the products comply with local import regulations and safety standards? The recall notices mentioned in their news section e.g., J&J recalls Aveeno, Neutrogena sunscreens highlight the importance of product safety and quality assurance.

Return and Refund Policy Clarity

The website states “Free Return” and “We provide best quality products of biggest brands.

If there is any issue with the products we will arrange free return from your doorstep.” While this sounds reassuring, the lack of a dedicated, detailed return policy page is problematic. Thegrovedental.co.uk Reviews

A comprehensive return policy should address:
- Return window: How many days after delivery can a product be returned?
- Conditions for return: Must the product be unopened, unused, or in original packaging?
- Refund process: How long does it take to process a refund? How is it issued original payment method, store credit?
- Defective/damaged items: Specific procedures for handling such cases.
- Exclusions: Are there any products that cannot be returned e.g., personal hygiene items once opened?

User Reviews and Social Proof

The website itself doesn’t prominently feature customer reviews or testimonials on product pages or a dedicated review section.

In the absence of third-party verification like Trustpilot or Google reviews, it becomes difficult for new customers to gauge the experiences of previous buyers.

Social proof is a powerful tool in e-commerce, and its absence can be a significant drawback.

Impact of missing reviews:
- Reduces credibility and trust.
- Makes it harder to assess product quality and service reliability.
- Limits opportunities for new customers to make informed decisions based on others’ experiences.

News Section Content and Relevance

The “News Letter” and “Latest News” sections contain articles about beauty industry sales trends NPD Group report and product recalls P&G aerosol spray recall, J&J sunscreen recall. While providing industry news can be a good idea, the inclusion of recall notices for products not necessarily sold by Justimported.in might be confusing or even deterring without proper context.

It could also suggest a lack of original, curated content directly relevant to their inventory or operations. Pdswindows.co.uk Reviews

Considerations:
- Is this content regularly updated?
- How does it directly benefit or inform the customer about Justimported.in’s operations or products?
- Does it indicate a proactive approach to product safety and awareness related to their offerings?

Justimported.in Alternatives

For those looking to purchase personal care and beauty products online, especially imported ones, there are numerous alternatives that offer varying degrees of trust, transparency, and product range.

Exploring these options can help consumers make more informed decisions and ensure a secure shopping experience.

Established E-commerce Giants

Large e-commerce platforms often provide a broader selection, robust customer support, and well-defined policies.

Amazon India: Offers a vast array of beauty and personal care products, including international brands, with reliable shipping, detailed product descriptions, and extensive customer reviews. Their return policy is generally straightforward.
Nykaa: Specializes exclusively in beauty and wellness products. Nykaa is known for its extensive collection of Indian and international brands, beauty guides, and customer reviews. It has built a strong reputation as a trusted source for beauty products.
Myntra: While primarily a fashion e-commerce site, Myntra also has a significant section for beauty and grooming products, often featuring popular and premium brands.

Direct Brand Websites

Many international brands now have their own official e-commerce websites in India or ship directly to India, ensuring product authenticity and direct customer support.

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Examples: Websites for L’Oréal, Unilever Dove, TRESemmé, Procter & Gamble Olay, Head & Shoulders, Neutrogena, etc.
Benefits:
- Guaranteed authenticity: You’re buying directly from the source.
- Access to full product lines: Often have products not available through third-party retailers.
- Brand-specific promotions and loyalty programs.
- Accurate product information and usage guides.

Specialty Beauty Retailers Online & Offline

These retailers often curate a selection of high-quality or niche products and can offer a more personalized shopping experience.

Sephora India online and physical stores: A global leader in beauty retail, offering a wide range of premium and luxury beauty brands, including makeup, skincare, fragrance, and haircare.
Purplle: Another Indian online beauty store offering a wide selection of cosmetics, skincare, haircare, and fragrances at competitive prices.
Cult Beauty UK-based, ships internationally: Known for its curated selection of innovative and cult-favorite beauty brands, often with detailed ingredient lists and reviews. Shipping times and customs duties should be considered for international orders.

Local Pharmacies and Department Stores

For immediate needs or for those who prefer to inspect products before purchase, traditional retail channels remain viable.

Apollo Pharmacy, Religare, local chemists: Often stock a decent range of personal care items, including some imported brands.
Department stores e.g., Shoppers Stop, Lifestyle: Have dedicated beauty sections with a wider variety of brands and often offer assistance from beauty advisors.

When choosing an alternative, prioritize platforms that offer:

Clear and comprehensive product information.
Transparent pricing with no hidden fees.
Secure payment options.
Robust customer support.
Explicit return, refund, and exchange policies.
Positive customer reviews and ratings from reputable sources.

Justimported.in Pricing

Justimported.in’s pricing strategy heavily relies on displaying discounted prices against higher “original” prices.

This creates an immediate perception of value and savings for the customer. Trulycontent.com Reviews

Discount Model

The most prominent pricing feature is the “Sale!” tag on almost all featured products, indicating a reduction from a listed “Original price.” For example:

Bio Luxe Moroccan Argan Oil Shampoo: Original price was: ₹850.00. Current price is: ₹499.00. Savings: ₹351.00 or approximately 41%
Brut Extreme Clean Charcoal Shave Gel: Original price was: ₹850.00. Current price is: ₹699.00. Savings: ₹151.00 or approximately 17.7%
Cantu Avocado Sulfate Free Shampoo: Original price was: ₹1,500.00. Current price is: ₹1,049.00. Savings: ₹451.00 or approximately 30%
Colgate Cavity Protection Toothpaste: Original price was: ₹850.00. Current price is: ₹599.00. Savings: ₹251.00 or approximately 29.5%

This strategy aims to drive urgency and perceived value, encouraging immediate purchases.

The “Deal of the Day” banner with a “Flat15” promo code for an additional 15% off reinforces this approach.

Price Comparison Considerations

While the discounted prices seem attractive, it’s essential for consumers to perform their own price comparisons with other retailers, both online and offline, for similar imported products.

Factors to compare:
- Actual retail price: Is the “original price” a true market price or an inflated reference?
- Shipping costs: Are these included, or added at checkout? Free shipping thresholds?
- Customs/import duties: For imported goods, these can sometimes be added later, so clarity is key.
- Bundle deals or bulk discounts: Do other retailers offer better value for multiple purchases?

Value Proposition

The value proposition seems to be centered on providing access to international brands at seemingly discounted rates. However, the true value depends on: Brocloud.fr Reviews

Authenticity: Are the products genuine? Counterfeit products, even at low prices, offer no real value.
Quality: Is the product fresh and well-maintained? Expired or poorly stored products are not valuable.
Customer service: The ability to resolve issues efficiently adds significant value to a purchase.

Without transparent information on sourcing and more detailed company policies, assessing the full value beyond just the numerical discount can be challenging for consumers.

How to Cancel Justimported.in Subscription

Based on the publicly available information on the Justimported.in homepage, there is no explicit mention of a subscription service for products or a “free trial” that would require cancellation.

The website appears to operate as a standard e-commerce store where customers make one-time purchases of individual products.

Absence of Subscription Model

The typical e-commerce flow for Justimported.in seems to be:

Browse products.
Add desired items to the cart.
Proceed to checkout for a single purchase.

There are no visible prompts or sections on the homepage indicating: Thegentlemenspa.co.za Reviews

Recurring billing for specific products.
Membership fees for exclusive discounts or benefits.
Trial periods for any services that automatically convert to paid subscriptions.

Steps if a Subscription or Recurring Order is Accidentally Initiated Hypothetical

If, by some unforeseen website feature or a misunderstanding, a customer believes they have entered into a recurring purchase agreement with Justimported.in which is not indicated on their homepage, the general steps to address this would be:

Check Your Account: Log into your Justimported.in account if you created one. Look for sections like “My Subscriptions,” “Recurring Orders,” or “Account Settings” to see if any such arrangements are listed and if there are options to manage or cancel them directly.
Contact Customer Support Directly: Since the website lists a phone number +91 22 4960 2023 and claims 24/7 support via call, chat, or email, this would be the most direct route.
- Call them: Explain your situation clearly and state that you wish to cancel any perceived recurring charge or subscription.
- Email them: If an email address is found it’s not immediately visible on the homepage, send a written request for cancellation, providing your order details and account information. This creates a written record.
- Look for a “Contact Us” page: This page, if it exists beyond the home page, might provide a contact form or more detailed instructions.
Review Payment Method: Check your bank statements or credit card statements for any recurring charges from Justimported.in. If you find one, and direct cancellation through the website or customer service is unsuccessful, you might need to contact your bank or credit card provider to block future charges or dispute the transaction. This should be a last resort.

Important Note: Given the current website design, it is highly unlikely that customers would need to cancel a “subscription” or “free trial” in the traditional sense, as these features are not promoted or apparent. The transactions appear to be singular, one-time purchases.

Justimported.in vs. Local Retailers

When considering where to purchase personal care and beauty products, pitting Justimported.in against local retailers both brick-and-mortar stores and large e-commerce players reveals distinct advantages and disadvantages for each.

Price and Discounts

Justimported.in: Appears to offer significant “sale” discounts from an original price, often accompanied by promo codes e.g., “Flat15”. This can make individual items seem very attractive.
- Potential advantage: Access to imported products at prices that appear lower than direct import costs or full retail.
- Potential disadvantage: The true “original price” might be inflated, and overall value depends on authenticity and shipping costs.
Local Retailers Online – Nykaa, Amazon India, Flipkart: These platforms often have competitive pricing, regular sales, and loyalty programs. They benefit from local warehousing and established logistics.
- Advantage: Frequent sales, bundle offers, and clear pricing structure. Shipping is often free above a certain order value. Price transparency is generally higher.
Local Retailers Brick-and-Mortar – Pharmacies, Department Stores: Prices are generally fixed, but you might find occasional in-store promotions.
- Advantage: Ability to physically inspect products, immediate purchase, no shipping wait.

Product Range and Availability

Justimported.in: Specializes in “imported” brands, potentially offering niche products not widely available in all local stores. The “out of stock” indicators suggest popular items can be difficult to acquire.
- Advantage: Source for specific international brands.
- Disadvantage: Limited stock for some items, potentially smaller overall catalog compared to major platforms.
Local Retailers Online: Vast product catalogs, covering a massive range of local and international brands. Stock levels are typically managed efficiently, with clear availability indicators.
- Advantage: Comprehensive selection, often multiple options for a single product category.
Local Retailers Brick-and-Mortar: Range is limited by physical shelf space but often includes popular domestic and commonly imported brands.
- Advantage: Immediate access to common items.
- Disadvantage: Less variety compared to online platforms.

Authenticity and Quality Assurance

Justimported.in: The “imported” nature raises questions about sourcing. While the site implies quality, independent verification of authenticity can be challenging without clearer information. The news section mentioning product recalls, while informative, can also inadvertently highlight potential product quality concerns in the broader market.
- Concern: Risk of parallel imports or less-than-fresh stock if sourcing is not fully transparent.
Local Retailers Online & Offline: Generally more regulated and have established relationships with official distributors. Major platforms have strict vendor vetting processes.
- Advantage: Higher assurance of genuine products, proper storage, and valid expiry dates. Easier returns for authenticity concerns.

Customer Service and Returns

Justimported.in: Provides a phone number and claims 24/7 support and “Free Return” with doorstep pickup. However, the lack of detailed policies and a visible email/chat option makes it harder to assess their responsiveness proactively.
- Uncertainty: Effectiveness of support and adherence to stated return policy needs to be tested.
Local Retailers Online: Have well-defined customer service channels phone, email, chat, comprehensive FAQ sections, and transparent, consumer-friendly return/refund policies.
- Advantage: Predictable and generally reliable customer support and return processes.
Local Retailers Brick-and-Mortar: Direct in-person support. Returns are often simpler if you have the receipt and the product is within the return window.
- Advantage: Immediate resolution for simple issues.

Shipping and Delivery

Justimported.in: Claims “Priority Shipping” with multiple partners for faster, safer, and reliable service.
- Benefit: Implies a focus on efficient delivery.
Local Retailers Online: Highly optimized logistics networks, often providing estimated delivery dates, tracking, and expedited shipping options.
- Advantage: Generally faster and more predictable delivery, especially within the country.
Local Retailers Brick-and-Mortar: No shipping required.
- Advantage: Instant gratification.

In summary, while Justimported.in might appeal with its seemingly attractive discounts on imported goods, established local retailers often offer greater transparency, stronger customer protection, broader product selection, and more reliable logistical services.

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Consumers should weigh these factors carefully, prioritizing trust and security alongside perceived savings.

Frequently Asked Questions

What is Justimported.in?

Justimported.in is an online e-commerce website that sells various imported personal care and beauty products, including shampoos, conditioners, body washes, toothpastes, and perfumes.

Does Justimported.in offer discounts?

Yes, Justimported.in prominently features “Sale!” items with discounted prices compared to their original listed prices.

They also advertise a “Deal of the Day” with a 15% off promo code “Flat15”.

What kind of products does Justimported.in sell?

Justimported.in sells a range of personal care items such as hair care shampoos, conditioners, oral care toothpastes, body care body lotions, washes, soaps, skincare face washes, creams, and fragrances perfumes. Valuesweetstore.co.uk Reviews

How can I contact Justimported.in customer support?

Justimported.in provides a phone number +91 22 4960 2023 and claims to offer 24/7 customer support via call, chat, or email, although a direct email address or chat feature is not immediately visible on the homepage.

Is shipping free on Justimported.in?

The website mentions “Priority Shipping” but does not explicitly state whether shipping is free or if there is a minimum order value for free shipping on its homepage.

This information would likely be available during the checkout process.

What is Justimported.in’s return policy?

Justimported.in states, “We provide best quality products of biggest brands.

If there is any issue with the products we will arrange free return from your doorstep.” However, a detailed return policy page with specific terms and conditions e.g., return window, product condition is not readily accessible from the homepage. Theprint.in Reviews

Does Justimported.in sell genuine imported products?

The website name “Justimported.in” suggests imported goods.

While they claim to offer “best quality products of biggest brands,” consumers should perform their own due diligence regarding product authenticity and sourcing, as detailed verification is not explicitly provided on the homepage.

Are there any user reviews for Justimported.in on their website?

Based on the homepage, Justimported.in does not prominently display customer reviews or testimonials on product pages or in a dedicated section.

Does Justimported.in have a physical store?

The website’s homepage does not provide information about any physical retail locations.

It appears to operate solely as an online e-commerce platform. Buypeptides.us.com Reviews

What payment methods does Justimported.in accept?

The homepage of Justimported.in does not explicitly list the accepted payment methods e.g., credit cards, debit cards, digital wallets before the checkout process.

Are there any subscription services on Justimported.in?

No, based on the information available on the homepage, Justimported.in appears to operate on a one-time purchase model for individual products, with no visible subscription services or free trials offered.

How can I track my order from Justimported.in?

While the website mentions “Priority Shipping,” the homepage does not specify how customers can track their orders.

This information is typically provided via email after a purchase or within a customer’s account section.

Is it safe to buy from Justimported.in?

As with any online retailer, it is advisable to exercise caution. Firstclassbangkok.com Reviews

While the website presents itself as a functional e-commerce store, the lack of detailed company information, comprehensive policy pages, and customer reviews warrants thorough research before making significant purchases.

What brands are available on Justimported.in?

Brands featured on the homepage include Bio Luxe, Brut, Cantu, Clear Men, Closeup, Colgate, Deep Desire Men by Liquid Fire Perfumes, Dove, Gold Medal, Irish Spring, Lomani, Naughty Girl by Liquid Fire Perfumes, Neutrogena, Noxzema, Sage Men by Liquid Fire Perfumes, Tiger Balm, TRESemme, Yardley London, and YC Men.

Does Justimported.in ship internationally?

The website’s domain “.in” suggests a focus on the Indian market, and there is no information on the homepage indicating international shipping capabilities.

How often do products go on sale on Justimported.in?

Based on the homepage, many products are listed with “Sale!” badges, suggesting that sales are a regular feature of their pricing strategy.

The “Deal of the Day” implies daily or frequent promotional offers. Standardshoppers.com Reviews

Can I cancel an order on Justimported.in?

The homepage does not provide explicit instructions on order cancellation.

Customers would likely need to contact their customer support immediately after placing an order if they wish to cancel.

Does Justimported.in offer Cash on Delivery COD?

The payment methods are not explicitly stated on the homepage, so it is unclear if Cash on Delivery COD is an available payment option.

This information would typically be revealed during the checkout process.

Are the “Original prices” on Justimported.in accurate?

The “Original price” listed is the reference point for the advertised discount.

Consumers are encouraged to compare these prices with other retailers to determine if the “original price” reflects the prevailing market rate for the product.

What information should I look for before buying from a new online store like Justimported.in?

Before purchasing from a new online store, always look for: clear “About Us” information, detailed return/refund policies, transparent shipping details, secure payment gateway indicators, contact information for customer support, and independent customer reviews if available off-site.

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