Kiasa.co.uk Reviews

Based on checking the website Kiasa.co.uk, it primarily focuses on providing infrared heating solutions for both residential and commercial spaces.

The site presents a range of products including various types of infrared heating panels and bars, smart Wi-Fi enabled options, and accessories like thermostats and controllers.

The core appeal seems to be centered around energy efficiency, targeted heating, and ease of installation, aiming to offer a modern alternative to traditional heating systems.

This review will delve into the various facets of Kiasa.co.uk’s offerings, examining their product range, the technology behind infrared heating, customer service, and the overall value proposition presented on the site.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Unpacking the Kiasa.co.uk Product Range: A Deep Dive into Infrared Heating Solutions

Kiasa.co.uk offers a diverse lineup of infrared heating products, designed to cater to various needs and aesthetic preferences. This isn’t just about throwing heat into a room. it’s about targeted, efficient warmth. Let’s break down what they’ve got on offer.

Framed and Frameless White IR Panels: The Aesthetic & Functional Baseline

At the heart of Kiasa’s offerings are their framed and frameless white infrared IR panels.

These are designed to be sleek and blend seamlessly into modern interiors.

• Framed White IR Panels: These typically come with a visible frame, offering a more defined edge. They’re often seen as a robust, classic option that can be mounted on walls or ceilings.
• Frameless White IR Panels: For those who prefer a minimalist look, the frameless panels offer a cleaner, more integrated appearance, almost disappearing into the wall.
• Key Benefit: Both types aim for high energy efficiency, converting nearly 100% of electricity into usable heat. This is a significant claim, especially when you consider that traditional convection heaters can lose a substantial amount of heat to air circulation and drafts. For example, a standard gas boiler might operate at 80-90% efficiency, but a significant portion of that heat is lost through air movement. Infrared, by heating objects directly, bypasses much of this loss.

Smart Wi-Fi Panels & Smart Heating Bars: The Connected Home Experience

Kiasa addresses this with its smart Wi-Fi enabled panels and heating bars.

• Smart Wi-Fi Panels: These panels allow for remote control via a smartphone app, enabling users to adjust temperatures, set schedules, and even monitor energy consumption from anywhere. This level of control is crucial for optimizing energy use.
  • Example: A 350W Smart Wi-Fi Infrared Heating Panel 60cm x 60cm is listed from £147.61, offering a balance of size and smart functionality.
  • Data Point: Studies, like one by the Energy Saving Trust in the UK, suggest that smart thermostats can save households around £75-£100 per year on energy bills by preventing unnecessary heating. While Kiasa’s panels are different, the smart control aspect offers similar potential for savings.
• Smart Wi-Fi Heating Bars: Similar to the panels but often more powerful and designed for larger spaces or targeted heating zones. These are often seen in commercial settings or larger residential areas where a concentrated heat source is needed.
  • Example: A 1200W/600W Smart WiFi IR Heater Bar is highlighted, emphasizing instant, energy-efficient heat for various spaces.
• Advantage: The ability to control heating zones precisely means you’re only heating the areas you’re actively using. This contrasts sharply with central heating systems that often heat an entire home, even if only one room is occupied.

Specialty Panels: Mirror, Towel, and Custom Picture Heaters

Beyond the standard white panels, Kiasa ventures into more specialized, integrated heating solutions. Airmee.com Reviews

• Mirror & Towel IR Heaters: These ingenious products combine the functionality of a mirror or a towel rail with the heating capabilities of an infrared panel. This is particularly useful in bathrooms, where space is often at a premium, and the desire for warm towels is high.
  • Safety Note: The website states their panels are IP65 rated, making them suitable for use in bathrooms. This is a critical safety certification for electrical appliances in wet environments, indicating protection against dust and low-pressure water jets.
• Custom Picture Panels: This offers a unique blend of heating and interior design. Users can have their chosen image printed onto an infrared panel, effectively turning a functional heater into a piece of art. This allows for seamless integration into any decor, making the heating system almost invisible.
• Benefit: These specialty panels demonstrate Kiasa’s understanding of diverse customer needs, moving beyond just basic heating to offer solutions that enhance living spaces.

Commercial and Outdoor Heating Solutions: Beyond the Home

Kiasa.co.uk also caters to commercial clients and outdoor spaces, showcasing the versatility of infrared technology.

• Commercial Bars: Higher wattage, robust IR bars designed for larger commercial environments like offices, warehouses, or even hot yoga studios. The website specifically mentions their suitability for Hot Yoga, Pilates & Fitness Studios, highlighting benefits like consistent, body-focused warmth that enhances performance and recovery.
  • Case Studies: Kiasa mentions working with various clients, from churches to gyms, suggesting a track record in diverse commercial applications.
• Outdoor Patio Heaters: These are designed to provide warmth in outdoor settings, extending the usability of patios, balconies, or outdoor dining areas, even in cooler weather.
  • Promotion: The website features a “25% Off all Outdoor Heaters” promotion, indicating a focus on this segment.
• Application: Infrared heaters are particularly effective outdoors because they heat people and objects directly, rather than trying to warm the air, which is easily lost in an open environment. This makes them a more efficient choice than traditional outdoor heaters that often rely on convection.

The Science Behind the Warmth: How Kiasa’s Infrared Heaters Work

Understanding the technology is key to appreciating the benefits Kiasa.co.uk promotes. Infrared heating isn’t just a fancy name.

It’s a distinct method of heat transfer that offers several advantages over conventional systems.

Understanding Far-Infrared Technology: Heating Objects, Not Air

The core principle behind Kiasa’s heaters is far-infrared technology. Unlike traditional convection heaters that warm the air, infrared heaters emit invisible electromagnetic waves that directly heat objects and people in a room.

• Direct Heat Transfer: Think of it like standing in sunlight on a cold day – you feel warm even if the air around you is chilly. That’s infrared radiation at work. Kiasa’s heaters emulate this natural process.
• Efficiency: Because they’re not trying to heat large volumes of air, which can escape through drafts or open doors, infrared heaters are inherently more efficient. The heat is absorbed by walls, floors, furniture, and bodies, which then re-radiate that warmth into the room. This creates a more consistent and pervasive warmth.
• Less Energy Waste: The website claims “nearly 100% of electricity into usable heat,” with “About 98.5% of the electricity used is converted into heat.” While exact figures can vary slightly depending on the specific product and environment, the high conversion rate is a significant advantage of infrared over many other heating methods.

Benefits of Infrared Heating: Instant, Zoned, and DIY Friendly

Kiasa highlights several key benefits derived from their infrared heating technology: Premier-education.com Reviews

• Instant IR Heat: The carbon crystal technology used in Kiasa’s heaters aims to deliver heat on demand with minimal energy waste. This means you don’t have to wait for an entire room to heat up. you feel the warmth almost immediately once the panel is active. This is particularly beneficial for quick warm-ups in frequently used areas.
• Zoned Heating: This is a must for energy efficiency. Instead of heating an entire property, infrared allows you to target specific areas or “zones” within a building.
  • Example: You can heat your living room in the evening and then switch to heating your bedroom before you go to sleep, without wasting energy on unoccupied rooms. This can significantly reduce energy consumption compared to central heating systems.
• DIY Installation: Kiasa emphasizes the ease of installation, stating their domestic heaters are supplied with a 3-pin plug Type G for “plug and play” convenience. This reduces the need for professional installation, potentially saving on setup costs and making them accessible to a wider audience. This “no fuss” approach is a strong selling point for many homeowners.
• Key Statistics: While Kiasa doesn’t provide specific energy savings data on their website, the general consensus in the industry is that zoned heating can lead to savings of 10-30% on heating bills, depending on usage patterns and insulation levels. For example, a report by the European Heat Pump Association EHPA, while focused on heat pumps, also underscores the importance of zoned heating for overall efficiency improvements.

Safety and Health Considerations: Addressing Common Concerns

Kiasa addresses common questions regarding the safety and health implications of infrared heating, which is crucial for consumer confidence.

• Are infrared panels safe? Kiasa states, “Infrared heating panels are 100% safe when used as intended.” They clarify that it is “safe and well-understood technology” and advise following installation instructions and maintaining a safe distance, especially for children and pets.
  • Scientific Backing: Infrared radiation is a natural part of the electromagnetic spectrum, with far-infrared being the type that produces heat. It’s the same type of heat emitted by our own bodies and the sun. It’s non-ionizing radiation, meaning it doesn’t have enough energy to damage cells or DNA, unlike X-rays or UV light.
• Better for Air Quality & Allergy Sufferers: Unlike convection heaters that circulate air and thus dust, allergens, and airborne particles, infrared heaters don’t rely on air movement to transfer heat. This can lead to:
  • Reduced Dust Circulation: Less airborne dust, which is beneficial for allergy and asthma sufferers.
  • No Dry Air: Convection heating can dry out the air, leading to discomfort for some individuals. Infrared heat tends to maintain natural humidity levels.
• Maintenance: Kiasa states “Zero maintenance, no moving parts.” This is a significant advantage over traditional heating systems, like boilers, which require annual servicing. The simplicity of infrared panels means less hassle and potentially lower long-term ownership costs.

Evaluating Kiasa.co.uk’s Service Offerings and Customer Support

Beyond the products themselves, the overall experience of dealing with a company hinges on its service and support.

Kiasa.co.uk provides insights into how they aim to assist customers.

Beyond Products: Hot Yoga, Solar Panels, and Hot Water Integration

Interestingly, Kiasa’s “Services” section expands beyond just selling heaters. They list:

• Hot Yoga: This is a direct application of their commercial infrared panels, as discussed earlier. Their focus on the benefits for fitness studios underscores a specialization in creating optimal environments for specific activities. They even list inspiration case studies like Inscape Me – Jordan Aesthetic Wellness Recovery – UK and The Mind Hack – Ireland, showcasing real-world applications.
• Solar Panels: While Kiasa primarily sells infrared heaters, their mention of solar panels under “Services” suggests a broader commitment to energy efficiency and renewable energy solutions. This could indicate potential future integration or partnerships, aligning with a sustainable ethos.
• Hot Water: Similar to solar panels, the mention of hot water could point towards systems that integrate infrared technology or other energy-efficient solutions for water heating. This broader scope positions Kiasa as more than just a heater vendor, but potentially a holistic energy solutions provider. This could include partnerships or advice on integrating infrared panels with existing or new hot water systems to optimize overall energy consumption in a property.

Customer Engagement: Blogs, Case Studies, and Contact Points

Kiasa prioritizes customer engagement through various channels: Hagon-shocks.co.uk Reviews

• Blogs: The presence of a “Blogs” section is excellent for providing educational content, installation guides, and deeper dives into the benefits of infrared heating. This positions Kiasa as a knowledgeable authority in the field.
• Case Studies: Real-world examples are powerful. Kiasa’s “Real people with Real Experiences” section, featuring clients from “Churches to hot yoga/gyms,” builds credibility and demonstrates the versatility of their products. It allows potential customers to see how others have successfully implemented Kiasa’s solutions.
• Contact Information: They prominently display a phone number 0116 488 5150 and an email icon, indicating accessibility for inquiries. This direct line of communication is essential for customer service and pre-sales questions.
• Newsletter: Offering a newsletter sign-up is a standard but effective way to keep customers informed about new products, promotions, and industry insights.

Reputation and Reviews: The Google Review Factor

Customer reviews are a crucial indicator of a company’s reliability and product quality. Kiasa.co.uk prominently displays:

• “4.9/5 ⭐⭐⭐⭐⭐ Patio Heater Savings”
• “4.9 Google Review”*

These high ratings, if verifiable, speak volumes about customer satisfaction.

A 4.9-star rating on Google suggests a strong positive sentiment, with many customers having had good experiences with both the products and the service.

This level of transparency and positive feedback is a significant trust signal for potential buyers.

Given that Google Reviews are external and generally difficult to manipulate on a large scale, this provides a credible endorsement. Coffeedesk.pl Reviews

Cost-Effectiveness and Energy Savings: The Bottom Line for Kiasa.co.uk

When investing in a heating system, the long-term running costs and potential for savings are paramount.

Kiasa.co.uk makes strong claims regarding the efficiency and cost-effectiveness of their infrared heaters.

Are Infrared Heaters Expensive to Run? Kiasa’s Perspective

Kiasa directly addresses the concern about running costs, offering a nuanced explanation:

• High Energy Efficiency: They reiterate that infrared heaters boast “high energy efficiency, converting most consumed energy into heat.” This is their core argument for cost-effectiveness.
• Wattage as a Key Factor: Kiasa correctly points out that “wattage plays a key role, with higher wattage units naturally consuming more electricity.” This means that selecting the right size heater for your space is crucial for optimizing energy consumption.
• Usage Patterns: They emphasize that “strategic use is key,” suggesting that focusing heat on “frequently occupied areas” and using them for “shorter durations” can significantly impact overall energy consumption. This reinforces the “zoned heating” benefit.
• Climate and Insulation: Kiasa acknowledges that “These factors significantly influence efficiency. Infrared heaters excel in well-insulated spaces and moderate climates.” This is a crucial caveat, as poor insulation can undermine the efficiency of any heating system.
• Optimizing Efficiency: They recommend “Right-sizing” choosing the appropriate wattage and using “Smart Controls” thermostats and timers for precise temperature regulation and programmed operation. These are practical tips for consumers to maximize savings.

Do Infrared Heaters Save Money on Electricity? Kiasa’s Affirmation

Kiasa’s direct answer is a resounding “Yes,” providing several reasons:

• Better Controllability: The ability to precisely control heat zones and timings leads to less wasted energy.
• Type of Heat Produced: By heating objects and not air, heat is retained within the property more effectively. Kiasa notes that “far infrared heating is highly effective at retaining warmth within a property.”
• Low Maintenance: “Zero maintenance, no moving parts” translates to lower long-term ownership costs, as there are no annual servicing requirements or expensive repairs typical of boiler systems.
• Efficient Panel Design: The panels are designed to convert electricity into heat with high efficiency. Kiasa states “About 98.5% of the electricity used is converted into heat, providing nearly 100% efficiency in heat output for the electricity consumed.”
• Quick Warm-up: “Rooms to warm up in as little as five minutes, compared to the hour it can take with convection systems.” This rapid warm-up means less heating time is needed overall.
• Lower Wattage: Kiasa points out the “lower wattage of the panels” as a key factor. While a single panel might have a lower wattage than a full central heating system, the efficiency of heat transfer means that less power is needed to achieve a comfortable temperature in a targeted zone.

Comparative Efficiency: Infrared vs. Convection

Kiasa draws a clear distinction between infrared and convection heating: Cesarine.com Reviews

• Heat Retention: “After an initial warm-up period, the need for prolonged heating reduces significantly.” Infrared heat is absorbed by the building’s structure, which then acts as a thermal mass, radiating heat back into the room. This makes the warmth “longer-lasting.”
• Convection Heat Loss: “Unlike convection heating, which loses heat quickly and requires starting over each time.” This highlights the inefficiency of systems that primarily heat air, as warm air rises and escapes.
• Data Point: While specific savings vary wildly based on property size, insulation, and user habits, general estimates from organizations like the UK’s Carbon Trust or various energy efficiency bodies suggest that implementing intelligent heating controls and efficient systems can lead to reductions in energy consumption by 20-30% or more. Kiasa’s focus on targeted heating and direct heat transfer aligns with these principles.

Installation and Practicality: Getting Kiasa Heaters Up and Running

One of the significant selling points for Kiasa.co.uk’s infrared heaters is their purported ease of installation and practical application.

Understanding this aspect is crucial for potential buyers.

DIY Installation: Simplicity and Convenience

Kiasa repeatedly emphasizes the “DIY Installation” aspect of their domestic heaters.

• Plug and Play: They state, “Our heaters are easy to install and use, this means you can just plug and play. Domestic heaters are supplied with a 3-in plug type G for ease.” This suggests that for most standard domestic panels, a user simply needs to mount the panel to a wall or ceiling and plug it into a standard electrical socket.
• Reduced Professional Costs: This “plug and play” approach bypasses the need for costly professional electricians or plumbers, which can be a significant upfront saving for homeowners. Traditional central heating systems, for instance, often require complex pipework and boiler installation by certified professionals.
• Mounting Options: While the website doesn’t detail specific mounting hardware, infrared panels typically come with brackets that allow for secure attachment to various surfaces. Users would need basic DIY skills, including measuring, drilling, and ensuring proper electrical connections though the plug-and-play aspect simplifies this for domestic models.

Versatility in Placement: Walls, Ceilings, and Bathrooms

The design of Kiasa’s panels allows for flexible placement, catering to different room layouts and aesthetic preferences.

• Wall-Mounted IR Panels: This is a common and straightforward installation method, similar to hanging a large picture or a flat-screen TV.
• Ceiling Mounting: Many of their panels are “Suitable to mount on ceilings or walls.” Ceiling mounting can be advantageous for maximizing wall space and distributing heat more evenly across a room, as infrared heat radiates downwards. It also makes the heating source less visually intrusive.
• Bathroom Suitability IP65 Rated: As mentioned earlier, the IP65 rating is crucial for bathroom use. This classification means the panels are protected against dust ingress and low-pressure water jets from any direction. This makes Kiasa’s mirror and towel heaters, in particular, highly practical for humid bathroom environments where safety is paramount.
• Portable IR Panels: The mention of “Portable IR Panels” suggests even greater flexibility, allowing users to move a heating source to different rooms as needed. This is ideal for renters or those who want a versatile heating solution for specific areas.

Longevity and Maintenance: Set It and Forget It?

The “Zero maintenance, no moving parts” claim is a significant advantage in terms of practicality and long-term cost of ownership. Hampshireheatingservices.com Reviews

• Durability: Without moving parts, there’s less wear and tear, suggesting a longer operational lifespan compared to mechanical heating systems like boilers, fans, or pumps.
• No Servicing Required: This eliminates the need for annual servicing, gas safety checks, or filter replacements common with other heating systems. This saves both time and money for the homeowner.
• Clean Operation: As there’s no combustion, there are no fumes, soot, or carbon monoxide concerns, further simplifying maintenance requirements and enhancing safety.

Kiasa.co.uk’s Commitment to Sustainability and Health

Beyond just providing warmth, Kiasa.co.uk also touches upon the environmental and health benefits associated with their infrared heating solutions.

This speaks to a growing consumer demand for eco-friendly and wellness-oriented products.

Eco-Friendly Heating: Energy Efficiency and Reduced Carbon Footprint

Kiasa positions its infrared heaters as an environmentally conscious choice:

• High Energy Conversion: As previously highlighted, the near 100% conversion of electricity into heat means very little energy is wasted. This inherently makes them more efficient than systems that lose heat through convection or combustion by-products.
• Lower Carbon Footprint When Paired with Renewables: While Kiasa’s heaters run on electricity, their environmental impact largely depends on the source of that electricity. The website’s mention of “Solar Panels” in their services hints at the ideal scenario: powering infrared heaters with renewable energy. If electricity comes from renewable sources like solar, wind, or hydro, then the operation of infrared heaters can be virtually carbon-neutral. This is a powerful selling point in an era of increasing environmental awareness.
  • Data Point: The International Energy Agency IEA consistently advocates for electrification of heating, especially when paired with decarbonized electricity grids, as a key strategy to reduce greenhouse gas emissions from buildings.
• Reduced Energy Consumption: By enabling zoned heating and rapid warm-up times, infrared panels can lead to overall lower energy consumption compared to heating an entire building with a less efficient system for prolonged periods. This reduction in consumption directly translates to a smaller environmental impact.

Health Benefits: A Healthier Way to Warm Your World

Kiasa doesn’t shy away from linking infrared heating to improved health outcomes:

• Better for Air Quality & Allergy Sufferers: This is a recurring theme on the site. Because infrared heaters don’t rely on air circulation to distribute heat, they don’t stir up dust, pet dander, pollen, and other allergens that can irritate respiratory systems. This is particularly beneficial for individuals with asthma, allergies, or other respiratory sensitivities.
• Maintains Natural Humidity: Unlike convection heaters that can dry out the air, infrared heating tends to maintain the natural humidity levels in a room. This can lead to:
  • Improved Skin Hydration: Less dry skin, especially in winter.
  • Reduced Respiratory Discomfort: Less irritation for nasal passages and throats.
• Gentle, Radiant Warmth: Kiasa describes the heat as “gentle, radiant warmth” similar to sunlight. This type of heat is often perceived as more comfortable and less stifling than the dry, circulating heat from traditional systems.
• Enhanced Wellness Hot Yoga Context: In the context of hot yoga and fitness studios, Kiasa explicitly states that infrared heat “improves circulation, flexibility, and comfort throughout every session.” While this is a specific application, it underscores the perceived therapeutic benefits of this type of heat. Far-infrared radiation is often used in medical settings for muscle relaxation and pain relief, though Kiasa doesn’t make direct medical claims for their home heaters.

Smart Integration and Future-Proofing with Kiasa.co.uk

The Role of Smart Wi-Fi Controls and Thermostats

Kiasa’s smart Wi-Fi panels and heating bars are central to their modern appeal. Backalleyarmystore.co.uk Reviews

• Remote Management: The ability to control heating via a smartphone app offers unprecedented convenience. Imagine adjusting your home’s temperature on your way home from work, or turning off a heater you forgot about from a remote location. This level of control optimizes comfort and energy efficiency.
• Scheduling and Automation: Smart controls allow for precise scheduling, ensuring that rooms are heated only when occupied. For instance, you could program a panel in a bedroom to turn on 30 minutes before you typically go to sleep and turn off shortly after you leave in the morning. This automation prevents energy waste from continuous heating.
• Zoned Control: As discussed, smart controls enable true zoned heating. Instead of a single thermostat controlling an entire home, each smart panel can be individually controlled, creating personalized warmth in different areas.
• Energy Monitoring: While not explicitly detailed for every product, smart systems often provide insights into energy consumption, allowing users to track their usage and identify areas for further savings. This data empowers users to make more informed decisions about their heating habits.

Compatibility and Integration with Smart Home Ecosystems

While Kiasa’s website doesn’t explicitly mention compatibility with major smart home ecosystems like Google Home, Amazon Alexa, or Apple HomeKit, it’s a critical consideration for many modern consumers.

• Potential for Integration: If Kiasa’s smart panels use common protocols like Wi-Fi and cloud-based APIs, there’s a strong potential for integration with these larger platforms, either directly or through third-party hubs. This would allow for voice control and inclusion in broader smart home routines.
• Future-Proofing: Investing in smart heating solutions ensures that a home’s heating system remains relevant and adaptable as smart home technology advances. This avoids the need for costly upgrades down the line.

Understanding the Importance of Thermostats and Controllers

Kiasa lists “Thermostats Controllers” under their accessories section, which is vital for optimal performance and energy efficiency.

• Precise Temperature Regulation: A good thermostat is essential for maintaining a comfortable and consistent temperature without overheating or wasting energy. It ensures the panel only operates when needed to reach and maintain the set temperature.
• Optimizing Usage: Thermostats prevent panels from running unnecessarily, directly contributing to energy savings. For example, if a room reaches its target temperature, the thermostat will signal the panel to switch off until the temperature drops again.
• Different Types: While Kiasa’s website doesn’t specify the exact types, thermostats can range from simple dial controls to advanced programmable units or smart, app-controlled devices. The choice often depends on the level of control and automation desired.

Understanding Kiasa.co.uk’s Customer Journey and Support Structure

A positive customer journey, from initial inquiry to post-purchase support, is crucial for any online business.

Kiasa.co.uk provides various touchpoints and resources to guide potential and existing customers. Mahaluxhome.com Reviews

Navigating the Website: Clarity and Information Access

The website structure plays a significant role in the customer journey.

• Clear Categories: The site is well-categorized with sections like “Shop All Heaters,” “Accessories,” “Why Infrared?”, “Services,” and “More About Us.” This logical arrangement helps users quickly find what they’re looking for.
• Product Details: Each product listing appears to offer essential details, though a deeper dive into specific product pages would confirm the extent of technical specifications, dimensions, and installation guides provided.
• FAQ Section: A dedicated “FAQ’s” section is an excellent resource for answering common questions about infrared heat, safety, how the heaters work, running costs, and installation. This proactive approach helps reduce customer service inquiries and empowers users with information.
• Visual Appeal: The use of images for various panels and their applications e.g., smart panels, outdoor heaters, premium eko panels enhances the user experience and helps visualize the products in real settings.

Pre-Sales Support: Getting a Quote and Making Contact

For larger projects or specific requirements, pre-sales support is vital.

• “GET A FREE QUOTE”: This prominent call to action, especially in the context of commercial applications like hot yoga studios, streamlines the process for customers needing customized solutions or bulk orders. This indicates a willingness to engage with businesses beyond individual consumers.
• Direct Contact: The visible phone number 0116 488 5150 and email icon provide immediate avenues for questions, consultations, and personalized advice. This direct communication is crucial for building trust and addressing complex queries before a purchase.
• Newsletter Sign-Up: While primarily a marketing tool, the newsletter also serves as a communication channel, providing updates, promotions, and relevant information directly to interested subscribers.

Post-Purchase Support: Warranties, Returns, and Troubleshooting

While specific warranty and return policies are usually detailed in dedicated terms and conditions pages not extensively covered in the homepage text, their presence is implied by a professional e-commerce setup.

• Importance of Support: For electrical products, clear policies on warranties, returns, and troubleshooting are paramount. Customers need assurance that they are covered if issues arise.
• Online Resources: A comprehensive FAQ section can often double as a first-line troubleshooting guide, answering common operational questions.
• Customer Service Team: The existence of a contact number and email suggests a customer service team is in place to handle post-purchase inquiries, technical support, and warranty claims.

Kiasa.co.uk: Addressing the Common FAQs About Infrared Heating

Kiasa.co.uk’s FAQ section is a goldmine for understanding what potential customers are asking and how the company addresses their concerns.

It’s designed to demystify infrared technology and build confidence. Techturtleconsultant.com Reviews

What is infrared heat?

Kiasa explains that infrared heating is an “energy-efficient way to achieve comfortable warmth.” Unlike traditional heaters, it uses “invisible electromagnetic waves” similar to the sun’s heat.

Key features include “Targeted warmth” heating objects and people directly, “Energy efficiency” minimal heat loss, and “Safe and comfortable” non-ionizing radiation, gentle warmth. Common applications include home heating and spot heating.

Are infrared panels safe?

Kiasa confirms, “Infrared heating panels are 100% safe when used as intended.” They emphasize it’s a “safe and well-understood technology” and advise following installation instructions and maintaining a safe distance, especially for children and pets, to avoid excessive direct contact.

How do infrared heaters work?

Infrared heaters work by emitting electromagnetic waves specifically far-infrared that travel through the air and directly heat solid objects and people they encounter.

These objects then absorb the heat and re-radiate it into the room, creating a gentle, pervasive warmth. Micksgarage.com Reviews

This differs from convection heating, which warms the air, leading to heat loss as warm air rises and escapes.

Are infrared panels any good?

Kiasa’s short answer is “yes!” They state that infrared panel heaters “ditch the traditional air-warming approach” and leverage electromagnetic waves for “direct heating” for a “more comfortable and healthy warmth.” They highlight targeted heating, energy efficiency potential cost savings, and radiant comfort similar to sunshine.

Are infrared panels worth it?

According to Kiasa, yes, they are worth it.

The value comes from their energy efficiency, targeted heating capabilities, low maintenance, and the type of comfortable warmth they provide.

These factors can lead to significant long-term savings on heating bills and a more comfortable living environment. Cyrusrugs.com.au Reviews

Are infrared heaters expensive to run?

Kiasa explains that running costs vary based on factors like energy consumption wattage, usage patterns strategic use in occupied areas, climate, and insulation.

They emphasize their high energy efficiency and recommend optimizing efficiency by choosing the right wattage and using smart controls thermostats and timers.

Can my infrared panel heater be used in bathrooms?

Yes, Kiasa confirms that their panels are IP65 rated, making them suitable for use in bathrooms. This rating signifies protection against dust and low-pressure water jets, ensuring safety in humid environments.

Can Infrared Heaters heat a house?

Yes, Kiasa states that “Far infrared heating is highly effective at retaining warmth within a property.” After an initial warm-up, the heaters primarily maintain warmth.

They note that rooms can warm up in as little as five minutes compared to an hour with convection systems, due to infrared heat being absorbed by the building’s structure. Essentialaids.com Reviews

Do infrared heaters save money on electricity?

Yes, Kiasa asserts that “far infrared heating is generally more cost-effective for several reasons.” These include better controllability, the type of heat produced heating objects, not air, low maintenance, and efficient panel design.

They emphasize that “About 98.5% of the electricity used is converted into heat,” leading to nearly 100% efficiency.

What is the lifespan of Kiasa infrared panels?

While not explicitly stated in the provided text, infrared panels generally have a long lifespan due to their lack of moving parts.

Industry averages often quote 10-20 years or more, significantly longer than many traditional heating systems like boilers.

Do infrared heaters produce light?

No, standard infrared heaters, particularly those focused on far-infrared like Kiasa’s, produce invisible heat radiation. Hostex.io Reviews

Some outdoor patio heaters, like Kiasa’s “Zero Light IR Bar Heaters,” are specifically designed to minimize visible light, offering warmth without distracting glare.

How do infrared heaters compare to traditional convection heaters?

Infrared heaters heat objects and people directly, while convection heaters warm the air.

Infrared offers instant, targeted, and more efficient heat that is absorbed and re-radiated by surfaces, leading to better heat retention.

Convection heating is less efficient as warm air escapes easily.

Are Kiasa’s smart panels compatible with smart home systems?

While Kiasa highlights “Smart Wi-fi Panels” and “Smart Wifi Bars,” the website text doesn’t explicitly mention compatibility with specific smart home ecosystems like Google Home, Amazon Alexa, or Apple HomeKit.

Gymproluxestore.com Reviews

Users would likely control them via a dedicated Kiasa app.

What maintenance is required for Kiasa infrared heaters?

Kiasa states “Zero maintenance, no moving parts.” This means no annual servicing, filter changes, or complex cleaning routines are typically required, offering a significant advantage over many traditional heating systems.

Can I paint or decorate my Kiasa infrared panel?

Standard white panels are generally not recommended for painting as it can affect their efficiency or void warranties.

However, Kiasa offers “Custom Picture Panels,” implying that custom aesthetics are possible through their specific manufacturing process. Smilecenterturkey.co Reviews

How do I choose the right size infrared panel for my room?

Choosing the right wattage size is crucial for efficiency.

While Kiasa highlights “Right-sizing” in their FAQ, specifics aren’t detailed in the provided text.

Generally, this involves calculating room volume, insulation levels, and desired temperature.

Kiasa likely offers sizing guides or consultations.

What is carbon crystal technology in Kiasa heaters?

Kiasa states their heaters “use carbon crystal technology to deliver heat on demand.” This refers to the heating element within the panel, where carbon particles are used to efficiently convert electricity into far-infrared radiation.

It’s a common and effective material in modern infrared panels.

Are Kiasa infrared heaters noisy?

No, infrared heaters operate silently because they have no moving parts like fans or pumps and do not involve combustion.

This makes them ideal for quiet environments like bedrooms, offices, or yoga studios.

What is the typical installation time for a Kiasa infrared panel?

Given Kiasa’s emphasis on “DIY Installation” and “plug and play” for domestic models, installation time can be relatively quick for a single panel, potentially ranging from 30 minutes to an hour depending on the user’s DIY experience and the specific mounting location.

Does Kiasa offer commercial heating solutions?

Yes, Kiasa offers “Commercial Bars” and highlights their suitability for businesses like “Hot Yoga, Pilates & Fitness Studios,” as well as other commercial clients.

They also offer a “GET A FREE QUOTE” option for commercial inquiries.

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