While KingSumo offers a lot of positives, there are a few areas where users have expressed concerns or noted limitations.

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Branding in Free Version

If you’re using the free web app version, you’ll notice KingSumo’s branding plastered on your giveaway pages and URLs. While the paid version allows you to upload your own logo, some users still report that KingSumo’s brand remains visible in other areas, which can be a turn-off for those aiming for complete white-labeling.

Limited Entry Actions (Outside Social Media)

While KingSumo covers major social media platforms and referral actions, some users find the range of entry actions a bit limited compared to more feature-rich alternatives. While you can define custom actions, the out-of-the-box options are primarily focused on social engagement and referrals.

No Verification for Entries

A significant concern raised by users is the lack of verification for certain entries. For example, a participant might click “share on Twitter” and get credit without actually sending the tweet. This means some entries might not be genuine, which can lead to “hacked” contests with thousands of false entries, potentially filling up your email marketing lists with low-quality leads. This is a known issue that some users have reported as not being fully fixed.

Limited Integrations (Native)

While KingSumo has Zapier and a few direct email marketing integrations (Mailchimp, SendFox, ConvertKit, Klaviyo), some users feel the native integration options are still somewhat limited compared to other robust giveaway tools. This might necessitate relying on Zapier more often, which can add complexity or cost for some businesses.

No Entry Management Dashboard

Some users have noted the absence of a comprehensive entry management dashboard, making it harder to track and manage individual entries directly within KingSumo. SyncMonster vs Other AI Video Tools

Cannot Collect Participant Names (Initially)

While you can turn on the option to collect names, by default, the free version might not collect participant names, only emails, which some businesses might find limiting for personalization.

Slow Customer Support Response Times

Several reviews mention slow or unresponsive customer support, particularly for users of the free plan. If you encounter issues, this could be frustrating and lead to delays in resolving problems.

Issues with Automatic Reminder Emails

One user reported that you can’t disable the automatic reminder emails, meaning KingSumo will send three emails before the end of the giveaway to your entrants, regardless of your preference. This lack of control over email frequency can be an issue for businesses with specific email marketing strategies.

Potential for Poor Performance with Paid Ads

Some users have experienced issues when running Facebook ads to KingSumo giveaway pages, noting that Facebook ads might penalize these pages, leading to bad ad scores and significantly lower reach. This could mean a higher cost per lead if you rely heavily on paid advertising.

No Custom Domain/CNAME

Your primary giveaway domain will be kingsumo.com unless you embed it on your own website. There’s no option to use a custom domain or CNAME, which means you’ll always have some level of KingSumo branding in the URL if you’re directing traffic to their hosted page. NoCode University Refund Policy Explained

KingSumo – Plus exclusive Alternatives

While KingSumo is a solid choice for viral giveaways, it’s always good to know what other options are out there. Different tools offer different strengths, and what works best for one business might not be ideal for another. Here are some popular alternatives to KingSumo, often compared for their features and pricing.

Read more about KingSumo – Plus exclusive Review:
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