Based on checking the website, Kirby.com presents itself as the official online home for Kirby vacuum cleaners, a brand emphasizing American-made quality and durability since 1914. The site directly answers the “Kirby.com Reviews” inquiry by showcasing customer testimonials and highlighting the system’s multi-functional capabilities, positioning it as a long-term investment for comprehensive home cleaning. It focuses on demonstrating how their vacuum goes beyond basic suction, offering features like deep cleaning, carpet shampooing, and hard floor mopping, aiming to convince visitors of its superior performance and longevity compared to other market options.

The website strongly leans into the brand’s heritage and the “Built to Last” philosophy, promoting the idea of buying a Kirby as a “buy once, buy right” decision. It highlights the Factory Rebuild Program as a key differentiator, suggesting that a Kirby system can run strong for many years. The site clearly targets consumers looking for a premium, robust, and versatile cleaning solution, emphasizing improved air quality through HEPA filtration and unparalleled versatility in converting between various cleaning modes. It’s a comprehensive platform for potential buyers and existing owners alike, offering options for scheduling in-home demos, direct purchases, and access to owner resources, all while featuring glowing customer reviews that reinforce the brand’s claims of exceptional cleaning power and enduring performance.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Understanding the Kirby.com Value Proposition: More Than Just Suction

Kirby.com positions its vacuum cleaner as a comprehensive home cleaning system, not just a simple vacuum. This distinction is crucial to understanding their market strategy. They’re not competing solely on raw power. they’re selling a versatile, long-term solution designed to address multiple cleaning needs. The site emphasizes that the Kirby machine is an investment that helps protect your home’s assets – carpets, floors, and furniture – by extending their life through thorough cleaning.

The “American Made” Ethos and Craftsmanship

One of the most prominent selling points on Kirby.com is the “American Made” claim. This resonates with a segment of consumers who prioritize domestic manufacturing, often associating it with higher quality control, ethical labor practices, and support for the national economy.

Handcrafted in the United States: The website explicitly states, “Handcrafted in the United States and engineered for the ultimate deep clean.” This highlights a commitment to traditional craftsmanship alongside modern engineering.
Built by Dedicated Employees: They further elaborate, “The Kirby is built in America by employees dedicated to their craft.” This human element adds a layer of trust and perceived quality.
Perceived Durability: For many, “American Made” translates to “Built to Last,” a core Kirby promise, suggesting a product less prone to breakdowns and a longer lifespan, a direct counterpoint to the perceived disposability of some imported alternatives.

The “Buy Once, Buy Right” Philosophy and Longevity

Kirby.com heavily promotes the idea that purchasing a Kirby is a one-time, wise investment rather than a recurring expense.

This is a powerful message in a consumer culture often characterized by planned obsolescence.

Tired of replacing your vacuum every few years?: This direct question targets a common pain point for consumers who have experienced the frustration of short-lived appliances.
Die-Cast Aluminum Construction: The site highlights the Kirby’s “die-cast aluminum construction,” which is a key material choice that contributes to its renowned durability. Unlike plastic-heavy alternatives, metal construction inherently suggests a more robust and long-lasting product.
Lifetime Build: They assert, “Kirby’s die-cast aluminum construction is built to last a lifetime.” While “lifetime” can be a strong claim, the emphasis is clearly on exceptional longevity, aiming to reduce the total cost of ownership over time.
The Factory Rebuild Program: This unique offering is central to their longevity promise. It’s not just about building it to last. it’s about supporting it through its lifespan. This program allows owners to send their old Kirby systems back to the factory for a comprehensive refurbishment, essentially restoring it to like-new condition. This extends the product’s usable life significantly, reinforces the “investment” narrative, and provides a sustainable alternative to frequent replacements.

The Versatility Advantage: One Machine, Many Solutions

Kirby.com effectively showcases the multifunctional capabilities of its cleaning system, positioning it as a comprehensive solution for various home cleaning tasks, beyond just vacuuming. This versatility is a major draw for consumers seeking to consolidate their cleaning equipment and streamline their routines.

Beyond Standard Vacuuming: Deep Cleaning Power

While the Kirby is known as a vacuum cleaner, the website emphasizes its superior deep cleaning prowess, especially for carpets and rugs.

“OUR MOST POWERFUL CLEAN EVER.”: This bold statement sets the expectation for exceptional performance.
“Gets the dirt other vacuums leave behind.”: This direct comparison aims to highlight a competitive advantage in particulate removal. Many standard vacuums might clean surface dirt, but Kirby claims to extract embedded grime.
Carpet and Rug Deep Clean: The site specifically mentions “Deep Clean Floors” and “Cleanest Carpet Ever,” indicating a focus on lifting deeply settled dust, pet dander, and allergens from fibrous surfaces. This is critical for improving indoor air quality and maintaining the appearance and longevity of flooring.

Shampooing Capabilities for Fabric Care

A significant differentiator for the Kirby system is its ability to shampoo carpets, rugs, and furniture, transforming it from a dry vacuum into a wet cleaning machine.

Integrated Shampoo System: The website highlights how easily the system converts for shampooing. This means users don’t need a separate, bulky carpet cleaner.
Extending Carpet Life: By allowing for regular, thorough shampooing, the Kirby helps homeowners maintain the cleanliness and appearance of their carpets, potentially extending their lifespan and delaying costly professional cleanings or replacements.
Furniture Cleaning: The inclusion of furniture shampooing adds another layer of utility, making it a valuable tool for households with pets, children, or high-traffic upholstered items. This feature directly addresses the challenge of keeping fabric furnishings fresh and stain-free.

Hard Floor Mop & Scrub Functionality

The Kirby’s versatility extends to hard surfaces, offering mop and scrub functions for various floor types.

Hardwood, Vinyl, Tile & Grout: The system is explicitly designed for these common hard floor materials. This broad compatibility means one machine can handle both carpeted and hard-surface areas, simplifying cleaning routines.
Deep Cleaning Grout: The ability to scrub tile and grout is particularly appealing, as grout lines are notorious for trapping dirt and becoming discolored. A dedicated scrubbing action can restore their appearance and hygiene, which is often difficult with standard mops.
Polishing Capabilities: Beyond just cleaning, the mention of “hard floor polishing” suggests the system can also help maintain the shine and protective finish of certain hard floor types, adding a restorative element to its cleaning functions.

User Experience and Accessibility on Kirby.com

Beyond the product features, Kirby.com also focuses on streamlining the user’s journey, from initial inquiry to post-purchase support.

The website is structured to provide clear pathways for potential customers and existing owners. Minut.com Reviews

Streamlined Purchasing Options

Kirby.com offers two distinct purchasing paths, catering to different consumer preferences and needs.

“SCHEDULE IN-HOME DEMO”: This option caters to consumers who prefer a personalized, hands-on experience before committing to a significant purchase. The in-home demo allows potential buyers to see the Kirby system in action, ask questions directly, and understand its functionalities within their own home environment. This method often includes “Delivery, Installation, & Tutorial,” providing a white-glove service that justifies the investment. This approach aligns with Kirby’s traditional direct-sales model, which has been a cornerstone of their business for decades, emphasizing personalized education and demonstration.

Comprehensive Owner Resources and Support

Kirby.com understands that the relationship with a customer extends beyond the initial sale, especially for a premium, long-lasting product.

They provide robust resources to ensure owners get the most out of their Kirby systems.

The Kirby Owner Resources App: This is a modern solution for providing accessible information. The app is described as a “must-have” and an “essential resource” that includes:
- How-to videos: Visual guides are invaluable for learning proper usage, attachment changes, and maintenance.
- Owner manuals: Digital access to manuals ensures users always have the detailed instructions at hand, even if the physical copy is misplaced.
- Cleaning tips: Practical advice to maximize cleaning effectiveness for different surfaces and scenarios.
Product Registration: Encouraging product registration is standard practice but particularly important for a long-term investment like a Kirby. It enables:
- Warranty protection: Securing the investment and peace of mind.
- Access to support: Easier access to customer service and technical assistance.
- Updates and information: The company can communicate directly with registered owners about product news, service reminders, or new accessories.
Knowledge Center and FAQs: The website features dedicated sections like the “Knowledge Center” and “FAQ’s,” which serve as self-service portals for common questions and troubleshooting. This reduces the burden on customer service and empowers users to find answers quickly.
Owner Support and Service Centers: Providing links to “Owner Support” and “Find a Kirby Service Center” reinforces the commitment to post-purchase assistance and ensures that owners can access professional maintenance and repairs when needed, further supporting the product’s longevity.

Customer Testimonials: Social Proof and Brand Trust

Kirby.com prominently features customer reviews and testimonials, leveraging social proof to build trust and validate their product claims. These authentic endorsements are powerful tools for influencing potential buyers.

Showcasing Real-World Experiences

The website includes a dedicated section for “CUSTOMER REVIEWS,” offering a glimpse into real users’ satisfaction with their Kirby machines.

Direct Quotes: Each review is presented as a direct quote from a customer, making them feel more authentic and relatable. For example, “I couldn’t live without my Kirby!” from Jacob M. or “With three dogs, friends and family running around my house all the time, it looks like a hurricane ran through my house at times. Thank God for my Kirby!” from Kendall J. These quotes directly address common household cleaning challenges and how the Kirby provides a solution.
Varied Use Cases: The testimonials highlight different aspects of the Kirby’s utility. Jacob M. uses it for dusting, vacuuming, shampooing rugs, and mopping. Cameron R. praises the attachments. James B. marvels at its “magical machine” ability to clean up holiday messes and deep clean beds. This variety showcases the product’s versatility through user anecdotes.
Longevity as a Highlight: Several reviews specifically mention the longevity of their Kirby machines, reinforcing the “Built to Last” promise. Carla W. has a 28-year-old Heritage II that “runs perfectly,” James H. has had his Kirby for 20 years “without an issue,” and Scott L. has a 50-year-old Dual Sanitronic 50 that “still runs beautifully.” These long-term ownership experiences are incredibly compelling and differentiate Kirby from brands known for shorter product lifespans.
Emotional Connection: Reviews like “My home is not just any kind of clean….it’s KIRBY clean!” from Marc B. demonstrate an emotional connection and pride among Kirby owners, suggesting a high level of satisfaction that translates into brand loyalty.

Leveraging Social Media for Authenticity

The website indicates that some customer reviews are sourced from social media platforms, specifically Facebook.

Facebook Sourcing: By attributing reviews to “Facebook,” Kirby.com adds a layer of authenticity, as social media platforms are generally perceived as places for unfiltered opinions. This suggests that the reviews are not merely curated statements but reflections of public sentiment.
Building Community Trust: Highlighting reviews from platforms where users can engage further reinforces the idea of a genuine community of satisfied Kirby owners. It implies that these are not isolated statements but part of a broader positive online conversation surrounding the brand.

The Kirby vs. Competitors: A Comparative Advantage

This proactive approach helps potential buyers understand Kirby’s distinct advantages.

Direct Comparisons with Leading Brands

The website includes a dedicated section titled “The Kirby Difference” with specific comparisons:

Kirby VS. Dyson: Dyson is known for its cyclonic technology and sleek designs. By comparing itself to Dyson, Kirby likely aims to highlight its deeper cleaning capabilities, versatility beyond just vacuuming, and potentially its durability and longevity as a counterpoint to Dyson’s focus on innovation and often plastic-heavy construction. Kirby might emphasize its ability to handle embedded dirt more effectively and its multi-surface functionality shampooing, mopping that Dyson vacuums typically lack.
Kirby VS. Shark: Shark is a popular brand known for its affordability and versatility, often featuring lift-away designs. A comparison with Shark would likely focus on Kirby’s superior build quality die-cast aluminum vs. plastic, significantly greater motor power, and the comprehensive nature of its cleaning system shampooing, scrubbing, polishing compared to Shark’s more basic multi-surface capabilities. Kirby would likely position itself as the long-term investment over Shark’s more disposable model.
Kirby VS. Rainbow: Rainbow vacuums are also premium, water-based filtration systems, often sold through in-home demonstrations, similar to Kirby. The comparison here would likely focus on different aspects of filtration technology, ease of use, maintenance, and overall system versatility. Kirby might emphasize its HEPA filtration and dry deep-cleaning capabilities, while Rainbow focuses on water filtration for trapping dust. The differentiation might also lie in Kirby’s ability to shampoo and polish floors without the complexities associated with water-based systems.
Kirby VS. Miele: Miele is a high-end German brand renowned for its robust build quality, powerful suction, and advanced filtration, often targeting a similar premium market segment. In this comparison, Kirby would likely highlight its specific advantages in deep cleaning carpets, its unique shampooing/mopping attachments, and its “American Made” aspect. While Miele focuses on sealed systems and air quality, Kirby would emphasize its direct-drive brush roll for deep carpet agitation and its broader range of cleaning functions as a single machine. The “Built to Last a Lifetime” claim with the Factory Rebuild Program would also be a key differentiator against Miele, which, while durable, doesn’t typically offer a factory refurbishment program of the same nature.

Why Buy a Kirby? Reinforcing Core Advantages

Beyond direct comparisons, the “Why Buy a Kirby?” section consolidates the brand’s core selling points, summarizing the value proposition in a concise manner.

Deep Cleaning Prowess: Reiterating the ability to clean unlike any other vacuum, particularly focusing on embedded dirt and allergens.
Aluminum Construction: Emphasizing durability and longevity due to the high-quality materials used in its build.
American Craftsmanship: Highlighting the pride in domestic manufacturing and the skilled labor behind each unit.
Years of Cleaning: Reinforcing the long-term investment aspect, suggesting that the Kirby will perform effectively for decades.

This comparative strategy helps consumers understand Kirby’s position in the market, articulating its strengths against both direct competitors and more budget-friendly alternatives, thereby justifying its premium price point. Sunsama.com Reviews

Pricing and Investment: Understanding the Kirby Cost

When considering Kirby.com reviews, the topic of pricing inevitably arises, as Kirby systems are known for their premium cost. The website, while not explicitly listing exact prices on its main pages, frames the Kirby as a long-term investment rather than a mere purchase, aiming to justify its price through durability, versatility, and performance.

The “Investment” Mindset

Kirby’s marketing strongly shifts the conversation from “cost” to “investment.”

Protecting Your Home Investment: The site states, “You invest a lot in your home. Help protect that investment and extend the life of your carpet, floors, and furniture with the Kirby.” This frames the vacuum as a tool that preserves the value of other costly assets in the home, thereby justifying its own price.
Long-Term Value Over Initial Outlay: The emphasis on the “Buy Once, Buy Right” philosophy and the “Built to Last a Lifetime” claim suggests that while the initial outlay might be higher than a typical vacuum, the total cost of ownership over decades could be lower when factoring in fewer replacements and potential savings on professional cleaning services.

Justifying the Premium Price Tag

Several factors are implicitly or explicitly used to justify the Kirby’s higher price point:

American Manufacturing Costs: Producing a “Handcrafted in the United States” product with “die-cast aluminum construction” inherently incurs higher manufacturing costs compared to mass-produced plastic units often made overseas. This commitment to domestic production and quality materials translates to a higher retail price.
Multi-Functional Capabilities: The Kirby is positioned as a “one machine for all your home cleaning needs” – vacuuming, shampooing, mopping, scrubbing, polishing. This versatility means it replaces the need for multiple separate appliances e.g., a standard vacuum, a carpet shampooer, a floor polisher, potentially offering cumulative savings and convenience.
Superior Performance and Durability: The claim of “gets the dirt other vacuums leave behind” and “Built to Last a Lifetime” implies superior engineering and materials that deliver a deeper clean and unmatched longevity. Consumers are asked to pay for performance and a product that won’t need frequent replacement.
In-Home Demo Service: The option for an “IN-HOME DEMO” with “Delivery, Installation, & Tutorial” is a premium service that adds value and contributes to the overall cost. This personalized demonstration and setup ensures customers understand their investment fully and can maximize its potential from day one.
Factory Rebuild Program: This unique offering is a significant value-add that extends the product’s life indefinitely. The availability of a factory refurbishment service for decades-old machines is a testament to the product’s design and a feature rarely offered by other appliance manufacturers, inherently adding to the perceived value and justifying a higher initial cost.

Financing and Promotional Offers

While specific pricing isn’t front-and-center, the presence of promotional codes like “MEMORIAL20” for 20% OFF suggests that Kirby does engage in direct sales promotions.

For a premium product, financing options are often available through the direct sales channel, though not explicitly detailed on the website’s public pages.

This allows consumers to manage the investment through monthly payments.

Ultimately, Kirby.com’s strategy is to convince potential buyers that the initial cost of a Kirby is not an expense but a strategic investment that pays dividends in long-term performance, durability, and comprehensive home cleaning efficiency.

The Kirby Company Legacy: Over a Century of Cleaning

Kirby.com frequently references its long operational history, emphasizing a legacy that spans over a century.

A Century of Innovation and Trust

The proud declaration, “Since 1914,” immediately establishes Kirby as a brand with significant heritage. This isn’t a new startup. it’s a company that has weathered economic shifts, technological advancements, and changing consumer demands for over 100 years.

Established Reliability: A company that has been in business for over a century suggests a proven track record. It implies that their products have stood the test of time, and the company itself is stable and dependable.
Confident Clean: The website states, “Since 1914, our customers have benefited from the confident clean that only Kirby can provide.” This links their long history directly to a consistent promise of quality and performance.
Evolution, Not Just Existence: While the emphasis is on longevity, the continued relevance of Kirby in the modern cleaning market implies continuous adaptation and innovation, even if the core design principles remain. The mentions of “Superior Design” and “industry-leading airflow” suggest ongoing engineering efforts to keep the product competitive.

Intergenerational Loyalty and Brand Recognition

The extensive history also fosters a sense of intergenerational trust and brand recognition. Yaytext.com Reviews

“I remember as a child growing up I was always getting excited when my mom let me play with a Kirby attachment!”: This customer testimonial from Cameron R. directly speaks to the generational aspect of Kirby ownership. Many current owners grew up with a Kirby in their homes, inheriting a sense of familiarity and trust.
Brand Loyalty: This familial connection often translates into strong brand loyalty. Customers who grew up with a reliable Kirby are more likely to purchase one themselves when they become homeowners, ensuring the brand’s continued presence across generations.
Testament to Durability: The customer reviews that highlight Kirby machines running perfectly after 20, 28, or even 50 years like Scott L.’s Dual Sanitronic 50 directly corroborate the brand’s longevity claims. These anecdotes are more powerful than any marketing copy alone, demonstrating that the century-old promise of durability holds true.

Addressing the “Old Fashioned” Perception

While a long legacy is a strength, it can sometimes lead to perceptions of being “old fashioned” or not keeping up with modern trends. Kirby.com counters this by:

Highlighting Continuous Improvement: Features like “Tech Drive®” for easier handling and “Micron Magic® HEPA filtration” demonstrate that while the core quality remains, the product is continuously updated with modern conveniences and technologies.
Modern Support Systems: The introduction of “The Kirby Owner Resources App” for videos and manuals shows a commitment to modern customer support, blending traditional quality with contemporary accessibility.

In essence, Kirby.com leverages its long history not just as a fact, but as a core pillar of its brand identity, assuring customers that they are investing in a product from a company with a proven past and a commitment to enduring quality.

Air Quality and Health Benefits: The HEPA Filtration Advantage

Kirby.com highlights the improved air quality as a significant benefit of its cleaning system, specifically mentioning its Micron Magic® HEPA filtration. This aspect directly addresses growing consumer awareness about indoor air pollution and its impact on health, positioning the Kirby as more than just a cleaning tool but also a contributor to a healthier home environment.

Understanding HEPA Filtration

HEPA High-Efficiency Particulate Air filtration is a critical feature for any vacuum cleaner aiming to improve indoor air quality.

Kirby.com’s mention of “Micron Magic® HEPA filtration” indicates their commitment to this standard.

Traps Allergenic Particles: The website explicitly states, “Kirby Micron Magic® HEPA filtration traps allergenic particles.” This is crucial for individuals with allergies, asthma, or general sensitivities to airborne irritants. HEPA filters are designed to capture at least 99.97% of particles that are 0.3 micrometers in diameter. These particles include:
- Dust mites and their feces: A common trigger for allergies and asthma.
- Pet dander: Microscopic flakes of skin shed by pets, another significant allergen.
- Pollen: Especially important for seasonal allergy sufferers, as pollen can easily enter homes.
- Mold spores: Can cause respiratory issues and health problems.
- Bacteria and some viruses: While not explicitly stated, HEPA filters can capture larger bacteria and some viral particles.
Reduced Recirculation of Pollutants: Without effective filtration, vacuum cleaners can often re-release fine dust and allergens back into the air. HEPA filtration minimizes this, ensuring that what’s vacuumed up stays contained, leading to cleaner air.

Impact on Indoor Air Quality and Health

The emphasis on improved air quality directly translates to tangible health benefits for household members.

Allergy and Asthma Management: For families with allergy sufferers, a HEPA-filtered vacuum is often recommended by healthcare professionals to reduce exposure to triggers. By trapping these particles, the Kirby system can help alleviate symptoms and create a more comfortable living environment.
Overall Health and Well-being: Even for individuals without specific respiratory conditions, cleaner indoor air contributes to overall well-being. Reduced dust and allergens can lead to fewer irritations, better sleep, and a generally healthier home.
Protection for Children and Pets: Children and pets spend a significant amount of time on floors, making them more susceptible to inhaling airborne particles. A system that effectively removes these from carpets and floors offers an added layer of protection.
“KIRBY Clean!”: The testimonial “My home is not just any kind of clean….it’s KIRBY clean!” from Marc B. subtly ties into this, implying a level of cleanliness that extends beyond visible dirt to the very air quality.

By prominently featuring its HEPA filtration, Kirby.com positions its vacuum as a health-conscious choice, appealing to consumers who prioritize the air they breathe in their homes.

It’s a strategic move that enhances the product’s value proposition beyond mere cleaning performance.

Marketing and Sales Channels: A Hybrid Approach

Kirby.com showcases a hybrid marketing and sales approach that combines traditional direct-to-consumer methods with modern e-commerce strategies.

This multifaceted strategy aims to reach a wide audience while maintaining the brand’s established sales integrity. Tingles.com Reviews

The Enduring In-Home Demo Model

The “SCHEDULE IN-HOME DEMO” option is a cornerstone of Kirby’s sales strategy, echoing its long-standing direct-sales model.

Personalized Experience: This approach allows a Kirby representative to conduct a thorough demonstration in the potential customer’s home. This is crucial for a premium, multi-functional product like the Kirby, as it allows customers to see its capabilities firsthand on their own floors and furniture, addressing specific cleaning challenges.
Educational Opportunity: The demo includes installation and a tutorial, ensuring that new owners understand how to use all the attachments and features effectively. This minimizes buyer’s remorse and maximizes customer satisfaction from the outset.
Relationship Building: The in-home visit builds a personal connection between the brand and the customer, fostering trust and providing an opportunity for direct sales and financing discussions. This model has been historically successful for Kirby, creating a loyal customer base.
Addressing Complexities: For a product with numerous attachments and conversion capabilities, an in-person tutorial simplifies the learning curve, making the investment feel less daunting.

Embracing E-commerce: The “Buy Now” Option

Recognizing the shift in consumer buying habits, Kirby.com also offers a direct “BUY NOW No Demo” option.

Convenience and Accessibility: This caters to customers who prefer the ease and speed of online shopping. It removes the need for scheduling and in-person meetings, appealing to those who are already familiar with the brand or confident in their purchase decision based on online research.
Wider Reach: An online store allows Kirby to reach a global audience or at least a national audience beyond the immediate service areas of individual distributors.
Complementary to Demo Model: The online store doesn’t replace the demo model but complements it. Some customers might conduct their initial research online and then opt for a demo, while others might skip the demo entirely if they’re convinced by the website’s information and reviews.

Distributor Network and Service Centers

Beyond direct sales from Kirby.com, the website also mentions finding a “Distributor” and a “Kirby Service Center.”

Localized Support: This indicates that a network of independent distributors and service centers still plays a vital role in sales, after-sales support, maintenance, and parts availability. This ensures that customers can receive localized service and support, which is critical for a product designed to last for decades.
Sales Channel for Accessories and Parts: Distributors and service centers often serve as points of sale for genuine Kirby parts, accessories, and cleaning supplies, ensuring that owners can maintain their systems effectively.
Hybrid Model Strength: This combination of direct online sales, in-home demos, and a localized distributor/service network provides a robust, multi-channel approach that caters to diverse customer preferences and ensures comprehensive support throughout the product’s long lifespan.

Frequently Asked Questions

Is Kirby.com the official website for Kirby vacuum cleaners?

Yes, based on checking the website, Kirby.com is presented as the official online home for Kirby vacuum cleaners, offering product information, purchasing options, and customer support.

What types of products are sold on Kirby.com?

Kirby.com primarily sells Kirby vacuum cleaning systems, which are multifunctional machines designed for vacuuming, carpet shampooing, hard floor mopping, scrubbing, and polishing.

They also offer parts, accessories, and cleaning supplies for their systems.

Does Kirby.com offer in-home demonstrations?

Yes, Kirby.com prominently offers the option to “SCHEDULE IN-HOME DEMO,” which includes delivery, installation, and a tutorial of the Kirby system in your home.

Can I buy a Kirby vacuum directly from Kirby.com without a demo?

Yes, Kirby.com provides a “BUY NOW No Demo” option for customers who prefer to purchase the system directly online without scheduling an in-home demonstration.

Are Kirby vacuums made in the USA?

Yes, based on the website’s claims, Kirby vacuums are “Handcrafted in the United States” and “Built in America by employees dedicated to their craft.”

How long have Kirby vacuums been around?

Kirby.com states that the company has been in operation “Since 1914,” indicating over a century of manufacturing cleaning systems. Libpixel.com Reviews

Do Kirby vacuums come with a warranty?

Yes, the website mentions “Warranty Information” under its resources section, indicating that Kirby systems are covered by a warranty.

Specific details would be found within that section.

Does Kirby.com offer customer support?

Yes, the website provides access to “Owner Support,” “Contact Us” information, and a “Knowledge Center” with FAQs, suggesting comprehensive customer support.

Is there a Kirby app for owners?

Yes, Kirby.com promotes “The Kirby Owner Resources App” for owners to access how-to videos, owner manuals, and cleaning tips.

Can I get my old Kirby vacuum rebuilt?

Yes, Kirby.com highlights its “Factory Rebuild Program,” which allows owners to send their Kirby systems back to the factory for refurbishment.

Do Kirby vacuums have HEPA filtration?

Yes, the website mentions that Kirby systems feature “Kirby Micron Magic® HEPA filtration,” designed to trap allergenic particles.

What makes Kirby vacuums different from other brands like Dyson or Shark?

Kirby.com features a “The Kirby Difference” section with comparisons like “Kirby VS. Dyson,” “Kirby VS. Shark,” “Kirby VS. Rainbow,” and “Kirby VS.

Miele,” highlighting Kirby’s unique advantages in deep cleaning, durability, versatility, and American craftsmanship.

How durable are Kirby vacuums?

Kirby.com emphasizes extreme durability, stating their systems have “die-cast aluminum construction” and are “Built to Last a Lifetime,” with customer testimonials supporting machines running for decades.

Can a Kirby system clean hard floors?

Yes, the website states that the Kirby system can “MOP & SCRUB Hardwood | Vinyl | Tile & Grout” and “Mop Hard Floors.” Intra.com Reviews

Does the Kirby system shampoo carpets and furniture?

Yes, the website indicates that the Kirby system has a “SHAMPOO Carpet | Rugs | Furniture” function, claiming it provides the “Cleanest Carpet Ever.”

Are there financing options available for Kirby vacuums?

While not explicitly detailed on the main page, premium products like Kirby often have financing available through the direct sales channel.

You would likely learn more during an in-home demo or by contacting customer service.

How do I find replacement parts or accessories for my Kirby?

Kirby.com has sections to “Find Parts and Accessories” and “Kirby Cleaning Supplies,” indicating that these are readily available.

Can I register my Kirby vacuum online?

Yes, the website encourages owners to “REGISTER YOUR KIRBY” online to protect their investment and access support.

Does Kirby.com have customer reviews?

Yes, Kirby.com features a prominent “CUSTOMER REVIEWS” section with testimonials from satisfied Kirby owners.

What is the primary benefit of owning a Kirby system according to the website?

According to Kirby.com, the primary benefit is a “confident clean” and the ability to “protect that investment and extend the life of your carpet, floors, and furniture” through its comprehensive, long-lasting cleaning capabilities.

Kirby.com Reviews