
Based on checking the website, Kollect.ie appears to be a comprehensive online platform designed to streamline waste management and various home services across Ireland.
It acts as a facilitator, connecting customers with a network of vetted and licensed service providers for everything from skip hire and junk removal to window cleaning and garden maintenance.
The core promise revolves around ease of booking, transparent pricing, nationwide coverage, and a strong emphasis on customer satisfaction and sustainability.
For those looking to manage household clutter or undertake home maintenance, Kollect.ie offers a convenient digital solution.
Instead of sifting through numerous local providers, the platform aims to be a one-stop shop, simplifying the process of getting quotes and arranging services.
This kind of centralized approach can certainly save time and effort, aligning with the modern need for efficient, accessible services.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Kollect.ie Review & First Look
Kollect.ie presents itself as a user-friendly platform for various home and waste management services in Ireland.
From an initial glance, the website is well-organized, making it relatively straightforward to navigate and understand the services offered.
The emphasis on “one-stop shop” for over 15 professional home services, including waste collection, is a key selling point.
What Kollect.ie Offers at a Glance
The site clearly outlines its primary offerings, which range from waste removal to home maintenance.
- Waste Management:
- Skip Hire: Traditional skips delivered for self-filling.
- Skip Bags: Smaller, convenient bags posted to you for waste collection.
- Junk Removal Man & Van Waste Service: A two-person crew handles heavy lifting and removal.
- Commercial Waste: Services tailored for businesses.
- Septic Tanks: Emptying services.
- Home Services:
- Window Cleaning subscription available
- Garden Maintenance
- Gutter Cleaning
- Powerwashing
- And other general home maintenance tasks.
Initial Impressions on Usability
The website features a clear call to action, offering instant quotes and a WhatsApp option for sending pictures of items to be removed. Rosyposypetals.co.uk Reviews
This immediate engagement is a smart move, catering to users who want quick solutions.
The presence of a “Waste Calculator” suggests an attempt to provide upfront pricing, which is crucial for consumer confidence.
Overall, the first look suggests a service focused on convenience and broad accessibility across Ireland.
Kollect.ie Features
Kollect.ie distinguishes itself through several key features designed to enhance the customer experience in waste management and home services.
These features aim to simplify the process, provide transparency, and ensure service quality. Luntek.nl Reviews
Nationwide Coverage and Partner Network
One of Kollect.ie’s most significant features is its extensive nationwide coverage across Ireland.
This is achieved through a large network of vetted and licensed waste management and home service providers.
- Broad Accessibility: No matter where you are in Ireland, Kollect.ie claims to connect you with a local service provider.
- Vetted Partners: The platform emphasizes that all its partners are licensed, vetted, and approved, aiming to ensure reliability and adherence to standards.
- Largest Network: Kollect.ie states it has the “largest network of suppliers in Ireland,” suggesting a high likelihood of finding a service for any need, from a single bag of clothes to a full house clear-out.
Upfront Pricing and Instant Quotes
Transparency in pricing is a major draw for any service, and Kollect.ie aims to deliver this.
- Waste Calculator: The website mentions a “Waste Calculator” to provide immediate quotes, though the primary call to action for quotes is often a phone call or WhatsApp message.
- WhatsApp Quoting: Users can send a picture of what they want to get rid of via WhatsApp to get an instant quote, which is highly convenient for junk removal services.
- Clear Pricing Examples: The site provides starting prices for popular services like:
- Junk Removal: From €75 inc VAT
- Skip Hire: From €139 inc VAT
- Skip Bag: From €90 inc VAT
Customer Service and “Happiness Guarantee”
Kollect.ie places a strong emphasis on customer satisfaction, promoting a “Happiness Guarantee.”
- 7-Day Customer Service: Friendly customer service agents are reportedly available seven days a week to address queries or issues.
- Problem Resolution: The guarantee states, “If you’re not happy, or anything goes wrong, don’t worry, we’ll work to make it right.”
- Conditions: It’s important to note that the Kollect Happiness Guarantee applies only when services are booked and paid for directly through the Kollect platform. This protects against issues with external bookings.
Commitment to Sustainability
Kollect.ie highlights its dedication to environmental responsibility. Clydebuilthomeimprovements.co.uk Reviews
- Circular Economy: They recognize their “responsibility to help create a more circular economy” by working with partners who use sustainable practices.
- Reduced CO2 Emissions: Their model aims to cut CO2 emissions through “combining collections and smart routing,” indicating an effort to optimize logistics and reduce environmental impact.
- Waste Diversion: A core commitment is to maximize the diversion of waste from landfills. This aligns with modern environmental goals and could be a significant factor for environmentally conscious consumers.
Kollect.ie Pros & Cons
Understanding the strengths and weaknesses of any service is crucial.
Kollect.ie, while offering a compelling proposition, has its own set of advantages and potential drawbacks.
The Upsides Pros
Kollect.ie brings several benefits to the table, making it an attractive option for waste management and home services.
- Convenience and Simplicity:
- One-Stop Shop: Consolidates multiple home and waste services into a single platform, eliminating the need to search for different providers.
- Online Booking & Quoting: Easy online access for service inquiries and booking, with options like WhatsApp for quick quotes.
- Doorstep Service: For junk removal and skip bags, the service comes to the customer, requiring minimal effort from their side.
- Transparent Pricing Upfront where possible:
- The aim for upfront pricing, particularly for common services, helps customers budget effectively without hidden fees.
- The “Waste Calculator” and WhatsApp quote options are designed to provide clarity on costs.
- Nationwide Accessibility:
- Its extensive network covers all of Ireland, making it accessible to a wide range of customers, even in more remote areas.
- This broad reach is a significant advantage over localized services.
- Focus on Customer Satisfaction:
- The “Happiness Guarantee” and 7-day customer support indicate a commitment to resolving issues and ensuring a positive customer experience.
- Emphasis on positive Trustpilot reviews also suggests a focus on reputation.
- Commitment to Sustainability:
- For environmentally conscious individuals, Kollect.ie’s stated goals of waste diversion, reduced CO2 emissions, and supporting sustainable partners are strong selling points.
- This aligns with growing consumer demand for eco-friendly services.
Potential Downsides Cons
While promising, there are aspects of Kollect.ie that users might find limiting or that warrant closer consideration.
- Reliance on Third-Party Partners:
- Although Kollect.ie vets its partners, the actual service delivery is dependent on these third parties. This means the quality of the on-the-ground service can vary depending on the specific partner assigned.
- Issues like delays, miscommunications, or varying service standards might arise if partner management isn’t consistently robust.
- Quoting Process Clarity:
- While “instant quotes” are advertised, the website primarily directs users to call or WhatsApp for a quote. This suggests that a fully automated, transparent pricing system for all services might not be entirely in place, potentially leading to varied pricing experiences.
- For complex jobs, personalized quotes are necessary, but for simpler tasks, users might prefer a direct online calculator.
- Limited Direct Control:
- As an intermediary platform, customers might have less direct control or communication with the specific service provider handling their job compared to booking directly.
- Any changes or specific requests would likely need to be routed through Kollect.ie’s customer service.
- Cancellation Policy Details:
- The website doesn’t immediately present a clear, easily accessible cancellation policy. This is important information for customers to know before booking, especially for unexpected changes in plans.
- Potential for Price Variation:
- While they promise “lowest price,” the actual price can depend on the specific partner and the complexities of the job. This might lead to perceptions of inconsistent pricing compared to advertised starting rates.
- The “lowest price” guarantee might be conditional and require careful review of terms.
Kollect.ie Alternatives
While Kollect.ie offers a convenient centralized service for waste management and home maintenance in Ireland, it’s always wise to explore alternatives to ensure you’re getting the best fit for your specific needs. Koreanbro.com Reviews
Here are some categories of alternatives, ranging from direct competitors to more traditional approaches.
Direct Waste Management Competitors
Several companies in Ireland specialize directly in waste collection and disposal, offering services similar to Kollect.ie’s core waste offerings.
- Panda Waste: One of the largest waste management companies in Ireland, offering skip hire, commercial waste services, and household bin collection. They have a strong infrastructure and a well-established presence.
- Thorntons Recycling: Another major player in the Irish waste sector, providing skip hire, commercial waste solutions, and kerbside collections. They often emphasize sustainability and comprehensive recycling options.
- Local Waste Companies: Depending on your specific location, there might be smaller, regional waste collection companies that offer competitive pricing or more personalized service. Examples include City Bin Co. focused on urban areas or regional skip hire providers.
- Pros: Direct relationship with the service provider, potentially more localized knowledge.
- Cons: Requires individual research for each service, potentially less convenient for bundling services.
General Home Service Platforms
For those seeking comprehensive home maintenance services beyond just waste, other platforms or directories might be useful.
- TaskMatch Ireland-specific: An online platform connecting users with local tradespeople for various tasks, including garden maintenance, power washing, and general odd jobs. It operates on a job-posting and bidding system.
- Local Trades Directories e.g., Golden Pages, Yelp, Google Maps: These platforms allow you to search for specific service providers e.g., “window cleaners Dublin,” “gardeners Cork” and often include reviews and contact information.
- Pros: Wide range of specialized services, direct communication with tradespeople.
- Cons: Requires more effort to vet and compare individual providers, less of a “one-stop shop” feel.
DIY and Community-Based Solutions
For certain types of waste or home tasks, doing it yourself or utilizing community resources can be a cost-effective alternative, especially for smaller jobs.
- Local Civic Amenity Sites/Recycling Centers: For household waste that can be transported, these centers allow you to dispose of items responsibly, often at a lower cost than professional collection.
- Charity Shops/Donation Centers: For usable items, furniture, or clothing, donating to charity can be a great way to declutter while supporting a good cause.
- Community Groups/Online Marketplaces e.g., Freecycle, Facebook Marketplace: For items that are still in good condition but no longer needed, offering them for free or at a low cost can be an effective way to rehome them.
- Renting Equipment: For tasks like powerwashing or extensive garden work, renting the necessary equipment for a day or weekend can be a cheaper alternative to hiring a professional service if you’re willing to do the work yourself.
- Pros: Potentially lower cost, environmental benefit of reuse/recycling.
- Cons: Requires personal effort, transportation, and time commitment.
How to Cancel Kollect.ie Subscription
Based on the information available on the Kollect.ie website, specifically regarding their “subscription window cleaning” service, it’s important to understand how to manage or cancel such ongoing arrangements. Tuneze.com Reviews
While explicit, step-by-step cancellation instructions aren’t immediately prominent on the homepage, standard practices for subscription services usually apply.
Understanding Subscription Services on Kollect.ie
Kollect.ie offers services like window cleaning on a subscription basis.
This typically means you’re signing up for recurring service at regular intervals e.g., monthly, quarterly with automatic payments.
General Steps for Cancelling a Subscription
Since direct instructions are not explicitly detailed on the front page, the most reliable methods for canceling a Kollect.ie subscription would likely involve:
-
Contacting Customer Service Directly: This is almost always the most effective and recommended first step for any subscription cancellation. Tefal.co.uk Reviews
- Phone: Kollect.ie provides phone numbers: 01-270-9813 or 01-270-9814. Calling them directly during business hours would allow you to speak with a representative and process the cancellation.
- Live Chat: The website features a “Chat Now” option. Engaging with a customer service agent via live chat can also be a quick way to initiate or complete a cancellation.
- Email/Contact Form: While not explicitly highlighted for cancellations, most companies have a general contact email or a form on their “Contact Us” page if available where you can send a written request. Keep a record of any email correspondence.
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Checking Your Account Portal if applicable: If Kollect.ie provides a customer account login where you can manage your bookings and services, there might be an option to manage or cancel subscriptions directly within your profile. Look for sections like:
- “My Subscriptions”
- “Manage Services”
- “Billing & Payments”
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Reviewing Terms and Conditions: Before subscribing, or if you still have access to them, review the terms and conditions specific to the subscription service. These documents usually outline the cancellation policy, including:
- Notice Period: How much notice you need to give before the next billing cycle e.g., 7 days, 30 days.
- Fees: Whether any cancellation fees apply, especially if canceling mid-term or without sufficient notice.
- Method of Cancellation: The accepted ways to cancel e.g., only by phone, or online.
Important Considerations for Cancellation
- Timing: Be mindful of your next billing date. To avoid being charged for the next period, aim to cancel well in advance, adhering to any required notice period mentioned in their terms.
- Confirmation: Always request a confirmation of your cancellation, preferably in writing email. This serves as proof that you initiated the cancellation on a specific date.
- Payment Method: If you’re concerned about further charges, you can also check your payment method e.g., bank, credit card company to see if there’s an option to stop recurring payments from their end, but this should only be a last resort after attempting to cancel through Kollect.ie.
For the most accurate and up-to-date cancellation process, directly contacting Kollect.ie’s customer service channels phone or chat is the recommended approach.
Kollect.ie Pricing
Kollect.ie aims to provide clear pricing for its services, although the exact cost can vary depending on the specifics of the job and location.
The website provides starting points for its most popular waste removal services, emphasizing transparency and the ability to get immediate quotes. Qskinz.com Reviews
Understanding Kollect.ie’s Pricing Model
Kollect.ie acts as an intermediary, connecting customers with a network of service providers.
This means that while Kollect.ie facilitates the booking and quoting, the ultimate pricing is influenced by their partner network, size of the job, and geographical location.
Advertised Starting Prices
The website explicitly lists starting prices for its three main waste removal services:
- Junk Removal:
- From €75 inc VAT
- This service involves a two-person crew who do all the heavy lifting and carrying. The price likely increases based on the volume and type of items to be removed.
- Skip Hire:
- From €139 inc VAT
- This price is for the delivery, filling by the customer, and collection of a skip. The final cost will depend significantly on the size of the skip e.g., mini, midi, standard, large and the duration it’s needed.
- Skip Bag:
- From €90 inc VAT
- This includes the cost of the skip bag itself posted to you, and its collection once filled. Skip bags are smaller than traditional skips and suitable for less voluminous waste.
How to Get a Specific Quote
For an accurate price tailored to your specific needs, Kollect.ie encourages customers to use their direct quoting methods:
- Call Them: They prominently display phone numbers 01-270-9813 and 01-270-9814 for immediate quotes and inquiries, stating availability until 7 pm.
- WhatsApp a Picture: For junk removal, a highly convenient option is to send a picture of the items you want removed via WhatsApp to get an instant quote. This allows them to assess the volume and type of waste more accurately.
- Waste Calculator: While mentioned, the direct call-to-action for the “Waste Calculator” isn’t as prominent as the phone or WhatsApp options. It’s likely designed to give an estimate rather than a final binding price without further details.
Factors Influencing Final Price
Several variables can affect the final price you receive from Kollect.ie: Innofund.uk Reviews
- Volume and Weight of Waste: For junk removal and skip hire, the amount and density of the waste directly impact the cost.
- Type of Waste: Certain materials e.g., hazardous waste, large appliances, construction debris might incur different charges due to specialized disposal requirements.
- Accessibility: If the location is difficult to access for the removal crew or skip delivery, it might affect the price.
- Location: While Kollect.ie is nationwide, localized factors, such as tip fees in a specific county, could subtly influence pricing.
- Additional Services: For home services like garden maintenance or gutter cleaning, pricing will be based on the scope of work, duration, and specific requirements.
Kollect.ie’s pricing strategy appears to be competitive within the Irish market, aiming for a balance of transparency and efficiency by providing quick quote options.
However, for a precise understanding of the cost, direct engagement with their sales team is necessary.
Kollect.ie vs. Competitors
When evaluating Kollect.ie, it’s useful to compare its approach and service model against other players in the Irish waste management and home services market.
Each has its own strengths and weaknesses, catering to different customer preferences.
Kollect.ie’s Differentiating Factors
Kollect.ie positions itself as a centralized online platform that aggregates multiple services. Arenasport.com Reviews
- Key Differentiator: Its primary value proposition is convenience – being a “one-stop shop” for both waste disposal and a range of home maintenance tasks.
- Aggregator Model: It doesn’t own the trucks or employ the service crews directly for all services. instead, it partners with licensed providers. This allows for broad geographical coverage and a diverse service offering without massive internal overhead.
- Emphasis on Digital Experience: Strong focus on online booking, instant quotes via WhatsApp, and a streamlined customer journey.
- Customer Service Focus: “Happiness Guarantee” and 7-day customer support are central to their brand.
Vs. Traditional Waste Management Companies e.g., Panda, Thorntons Recycling
These companies are direct providers with their own fleets, facilities, and staff.
- Service Range: Typically specialize heavily in waste management household bins, skip hire, commercial waste. They might offer limited or no general home maintenance services like window cleaning or gardening.
- Control over Service: As direct providers, they have full control over the quality, scheduling, and execution of their services. This can sometimes lead to more consistent service delivery.
- Pricing: May offer subscription models for regular household bin collection and competitive rates for skip hire. Their pricing structure is often transparent but might not be as instantly quoted for varied junk removal as Kollect.ie’s WhatsApp option.
- Customer Interaction: Often have dedicated customer service lines, but their digital booking experience might not be as intuitive or comprehensive as Kollect.ie’s.
- Sustainability: Many major players have strong sustainability initiatives and modern recycling facilities.
Vs. General Tradesperson/Home Service Platforms e.g., TaskMatch, Local Directories
These platforms connect customers directly with individual tradespeople or small businesses for a wide array of services.
- Service Range: Extremely broad, covering almost any home repair, maintenance, or improvement task.
- Aggregator Model: Similar to Kollect.ie, they connect users with providers, but often the financial transaction and quality assurance are more decentralized.
- Pricing: Often involves a bidding process TaskMatch or direct negotiation with the tradesperson. This can lead to competitive pricing but requires more effort from the customer to compare quotes and vet providers.
- Quality Control: Vetting processes vary. While reviews are available, the responsibility for checking qualifications often falls more heavily on the customer.
- Convenience: Less of a “one-stop shop” for integrated services. You’d typically find a window cleaner and a waste remover separately.
Where Kollect.ie Fits In
Kollect.ie appears to carve out a niche by combining the convenience of a digital aggregator with a curated network of vetted partners, aiming to provide a reliable “one-stop” solution.
- If you value simplicity, convenience, and a single point of contact for multiple home and waste services, Kollect.ie could be a strong contender.
- If you prioritize direct oversight from a single company for all aspects of waste disposal or prefer negotiating directly with individual tradespeople for specialized home tasks, then traditional providers or other platforms might be more suitable.
- Kollect.ie’s strength lies in bridging the gap between direct service providers and fragmented online directories, offering a more managed and user-friendly experience for a broad range of home and waste needs.
How to Cancel Kollect.ie Free Trial
Based on the Kollect.ie website, there isn’t explicit mention of a “free trial” for their core waste removal or home maintenance services.
Their offerings, such as skip hire, junk removal, and specific home maintenance tasks like window cleaning, are typically paid services from the outset, often with upfront quotes. Sustainhomes.co.uk Reviews
It’s possible that:
- A “free trial” refers to a special promotional offer: Occasionally, companies might run limited-time promotions where a new customer receives a discount on their first service, or a “trial” of a recurring service at a reduced rate. If this is the case, the terms of that specific promotion would dictate the cancellation process.
- It might refer to the “quote” process: The ability to get an “immediate quote” via phone or WhatsApp could be perceived as a “free trial” of their information-gathering service, rather than a service trial itself. This, of course, does not require cancellation.
- It’s a misunderstanding or a legacy term: The company might have offered free trials in the past, or the term is being used loosely.
General Advice for “Cancelling” if a Free Trial Existed
If you have somehow signed up for something that you perceive as a “free trial” with Kollect.ie and wish to ensure no charges are incurred, the best course of action would be to treat it as a standard service inquiry or potential subscription cancellation.
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Review the Offer You Signed Up For:
- Go back to the specific link, email, or advertisement that led you to believe you were signing up for a “free trial.” Read the fine print carefully.
- Look for terms like “trial period,” “automatic renewal,” “cancellation policy for trials,” or “promotional period.”
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Contact Kollect.ie Customer Service Immediately:
- Phone: Call Kollect.ie on 01-270-9813 or 01-270-9814. Explain that you believe you are on a free trial or promotional offer and wish to cancel before any charges apply.
- Live Chat: Use the “Chat Now” feature on their website. This provides a written record of your inquiry.
- Email/Contact Form: If no other options are readily available, use their general contact methods to send a written request for cancellation, detailing your account information and the specific trial you believe you’re on.
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Confirm Cancellation: Passfunctionalskills.co.uk Reviews
- Always request a confirmation that your “free trial” or promotional period has been successfully terminated and that no charges will be applied.
- Keep a record of all communications, including dates, times, names of representatives, and any confirmation numbers.
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Check Your Bank Statements:
- After your intended cancellation date, monitor your bank or credit card statements to ensure no unexpected charges from Kollect.ie appear.
Given that Kollect.ie’s primary business model revolves around paid, on-demand waste and home services, a “free trial” for a full service is less common.
However, if you have entered into such an arrangement, direct and proactive communication with their customer service team is the most reliable way to manage and cancel it.
Frequently Asked Questions
What is Kollect.ie?
Kollect.ie is an online platform that connects customers in Ireland with vetted and licensed service providers for waste management skip hire, junk removal, skip bags, commercial waste and various home services window cleaning, garden maintenance, powerwashing.
How does Kollect.ie work?
Customers can select a service, get an instant quote via phone or WhatsApp, and book online. Floorseal.co.uk Reviews
Kollect.ie then arranges the service through its network of trusted partners, acting as an intermediary to streamline the process.
What types of waste can Kollect.ie remove?
Kollect.ie states they can remove “everything waste,” including general household junk, garden waste, construction debris via skips, and commercial waste. They also offer septic tank emptying.
Is Kollect.ie available nationwide in Ireland?
Yes, Kollect.ie claims to offer nationwide service across Ireland through its extensive network of partners.
How do I get a quote from Kollect.ie?
You can get a quote by calling their phone numbers 01-270-9813 or 01-270-9814, sending a picture of your waste via WhatsApp for junk removal, or using their “Waste Calculator” tool.
What are the starting prices for Kollect.ie services?
Junk Removal starts from €75 inc VAT, Skip Hire from €139 inc VAT, and Skip Bags from €90 inc VAT. The-foldie.co.uk Reviews
Actual prices vary based on volume, type of waste, and location.
Does Kollect.ie offer recurring services?
Yes, Kollect.ie offers subscription services, such as window cleaning, indicating options for regular, ongoing home maintenance.
What is the Kollect Happiness Guarantee?
The Kollect Happiness Guarantee means that if you’re not happy with a service booked and paid for directly through the Kollect platform, they will work to make it right.
Are Kollect.ie’s partners licensed and vetted?
Yes, Kollect.ie explicitly states that its online platform works with “licensed, vetted and approved waste management providers” and “trusted partners.”
How does Kollect.ie contribute to sustainability?
Kollect.ie aims to maximize waste diversion from landfill, reduce CO2 emissions by combining collections and smart routing, and work with partners who uphold sustainable practices. Acutrack.com Reviews
Can I book all home services through Kollect.ie?
Kollect.ie is your “one-stop shop for 15+ professional home services,” including waste removal, window cleaning, garden maintenance, gutter cleaning, septic tank emptying, and powerwashing.
How do I cancel a Kollect.ie service?
To cancel a service, especially a subscription, it is best to contact Kollect.ie’s customer service directly via phone 01-270-9813/01-270-9814 or live chat.
Review any specific terms and conditions for cancellation policies.
Can I get an instant quote online for all services?
While they offer “instant quotes,” the primary methods highlighted for these are calling or sending a WhatsApp message with a picture for junk removal.
A direct online calculator might provide estimates. Problemshared.net Reviews
What if I have a large amount of waste?
Kollect.ie states that “no job is too big or small,” handling anything “from a bag of clothes to full house clear-out” through their large network of suppliers and various skip sizes.
Does Kollect.ie remove hazardous waste?
The website does not explicitly detail hazardous waste removal.
It’s best to confirm directly with their customer service regarding specific hazardous materials you need to dispose of, as these often require specialized handling.
How long does it take for a skip bag to be collected?
Once you’ve filled your skip bag and are ready, Kollect.ie states they will come and take it away.
The exact timeframe would likely be confirmed during the booking process or by contacting customer service.
Can I pay for Kollect.ie services online?
Yes, the Kollect Happiness Guarantee applies when you “book and pay for a service directly through the Kollect platform,” indicating online payment is available.
What are Kollect.ie’s customer service hours?
Kollect.ie’s customer service agents are reportedly available 7 days a week, and their phone lines are open until 7 pm.
Does Kollect.ie offer commercial waste services?
Yes, Kollect.ie specifically lists “Commercial Waste” as one of their service offerings, catering to business needs.
How does Kollect.ie ensure customer satisfaction?
Kollect.ie focuses on delivering a great customer service experience, having friendly agents available 7 days a week, and offering a “Happiness Guarantee” to resolve any issues that may arise.
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