Lampade.it Reviews

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Based on checking the website, Lampade.it appears to be a legitimate online retailer specializing in lighting products, offering a vast array of lamps, light fixtures, and related accessories for both indoor and outdoor use.

The site emphasizes its extensive selection, customer service, and appealing policies like free returns within 50 days and free shipping on orders over €150. They also highlight energy-saving LED options and smart lighting solutions, positioning themselves as a comprehensive source for lighting needs, from functional illumination to aesthetic enhancement.

While the website primarily focuses on product sales and customer convenience, it’s worth noting that the purchase of certain luxury or excessively decorative items, especially those that encourage extravagance or deviate from practical needs, should be approached with mindfulness and moderation.

The platform provides various categories, including indoor lighting pendants, wall lights, ceiling lights, floor lamps, table lamps, outdoor lighting sensor lights, garden lamps, spotlights, and specialized lighting for commercial environments like offices, hotels, and shops.

They also offer a wide range of light bulbs, including energy-efficient LEDs and smart bulbs, along with a selection of fans.

The site boasts partnerships with numerous well-known lighting brands, from design-focused names like Artemide and FLOS to more accessible options, aiming to cater to diverse tastes and budgets.

The emphasis on energy efficiency and smart lighting aligns with modern trends, offering customers the potential to reduce electricity costs and enhance convenience.

However, as with any retail platform, consumers should always ensure their purchases align with principles of responsible consumption, prioritizing utility, durability, and avoiding unnecessary indulgence.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Lampade.it Review & First Look

Based on a thorough review of Lampade.it, the platform presents itself as a robust and comprehensive online destination for all things lighting.

From the moment you land on the homepage, it’s clear the site prioritizes a broad selection and user-friendly navigation.

They’ve evidently invested in a slick interface, making it relatively straightforward to find specific lighting solutions whether you’re revamping a living room or outfitting a commercial space. This isn’t just a small-time operation.

The sheer volume of categories, brands, and product types suggests a significant presence in the European lighting market.

Initial Impressions and User Interface

Upon first glance, Lampade.it offers a clean, modern aesthetic. Sportus.nl Reviews

The navigation is intuitive, with clear categories for “Illuminazione interni” Indoor Lighting, “Illuminazione esterna” Outdoor Lighting, “Lampadine” Light Bulbs, and “Ventilatori” Fans. They also have sections for “Marche” Brands and “SCONTI” Discounts, which is always a welcome sight.

  • Ease of Navigation: The menu structure is well-organized, allowing users to drill down by product type, room, or style. For example, under “Illuminazione interni,” you can quickly jump to “Lampadari a sospensione” Pendant Lights or filter by “Soggiorno / Sala da pranzo” Living Room / Dining Room.
  • Visual Appeal: High-quality product images are prominent, providing a good visual representation of the items. This is crucial for lighting products, where aesthetics play a significant role.
  • Search Functionality: The search bar is easily accessible and appears to be efficient, allowing users to quickly locate specific products or brands.

Product Range and Quality Assurance

Lampade.it boasts an impressive inventory, covering virtually every lighting need imaginable.

This extensive range is a major draw, ensuring that customers are likely to find what they’re looking for, regardless of their specific requirements or design preferences.

  • Diverse Product Categories: They offer everything from basic LED bulbs to intricate designer chandeliers.
    • Indoor Lighting: Includes chandeliers, wall sconces, ceiling lights, floor lamps, table lamps, spotlights, recessed lighting, LED strips, and smart indoor lighting.
    • Outdoor Lighting: Features sensor lights, garden lamps, streetlights, outdoor spotlights, pathway lights, and smart outdoor lighting.
    • Specialty Lighting: Covers commercial lighting office, hotel, retail, emergency, UVC air purifiers, and decorative holiday lights.
  • Brand Variety: The site partners with over 50 prominent lighting brands, ranging from luxury Italian designers like Artemide and FLOS to more widely accessible brands such as Philips and EGLO. This wide selection caters to different budget points and design tastes.
  • Focus on Energy Efficiency: A significant emphasis is placed on LED technology, with dedicated categories for LED bulbs and integrated LED fixtures. They highlight the potential for up to 90% electricity cost reduction with LED lighting, a compelling benefit for environmentally conscious consumers and those looking to save on utility bills.
  • Quality Indicators: While direct product quality can only be assessed through purchase, the inclusion of reputable brands and the explicit mention of “alta qualità” high quality LED bulbs suggest a commitment to offering durable and reliable products.

Lampade.it Pros & Cons

Every online retailer has its strengths and weaknesses, and Lampade.it is no exception.

Understanding these can help potential buyers make an informed decision. Towerhamlets.gov.uk Reviews

While the site offers numerous advantages, it’s important to approach purchases with prudence, ensuring they align with values of moderation and necessity.

Pros

Lampade.it offers several compelling advantages that make it a strong contender in the online lighting market.

  • Extensive Product Selection: This is arguably their biggest strength. With thousands of products across virtually every lighting category, from indoor and outdoor fixtures to specialized commercial lighting and a vast array of bulbs, Lampade.it provides unparalleled choice. This means customers are highly likely to find the exact light fitting, style, or functionality they need.
    • Data Point: The sheer volume of brands listed, including over 50 prominent manufacturers, indicates a massive catalog.
  • Reputable Brands: The inclusion of top-tier design brands like Artemide, FLOS, and Louis Poulsen alongside more budget-friendly options ensures a wide spectrum of quality and design aesthetics. This lends credibility and caters to both high-end and general consumers.
  • User-Friendly Website: The site’s design is intuitive, with clear navigation, robust search filters, and high-quality product images. This streamlined experience makes it easy for customers to browse, compare, and locate specific items without frustration.
  • Strong Customer Service: Lampade.it emphasizes its “consulenza personalizzata” personalized consultation and “servizio clienti di alto livello” high-level customer service. They offer phone support Monday to Friday, 8 AM to 5 PM, and a “Richiesta di prodotto” product request service. This commitment to support is crucial for complex products like lighting.
    • Trustpilot Rating: The mention of “Eccellente” Excellent on Trustpilot suggests a generally positive customer satisfaction record, further reinforcing their service claims.
  • Attractive Shipping & Return Policies:
    • Free Shipping: Available for orders over €150, which is a significant saving, especially for larger or multiple item purchases.
    • Free Returns: A generous 50-day free return policy provides ample time for customers to evaluate their purchase and ensures peace of mind, minimizing risk.
  • Focus on Energy Efficiency and Smart Lighting: The strong promotion of LED technology and smart home integration aligns with modern trends towards sustainability and convenience. This not only helps customers save on energy bills up to 90% reduction cited but also offers advanced control options.
  • Regular Discounts and Promotions: The presence of ongoing flash sales and promotional codes e.g., “FLASH” code offering up to 15% off provides opportunities for cost savings.

Cons

While Lampade.it has many positives, there are a few aspects that might be considered drawbacks or areas for improvement, especially when viewed through the lens of mindful consumption.

  • Potential for Overwhelm: The sheer size of the catalog, while a pro, can also be a con. For someone unsure of what they need, the vast number of options might feel overwhelming without proper guidance.
  • Pricing for Premium Brands: While they offer discounts, the premium designer brands on the site naturally come with a high price tag. For those on a strict budget, these options may be out of reach. It’s crucial for consumers to focus on their actual needs rather than being swayed by luxury or status symbols.
  • Reliance on Online Visuals: Despite high-quality images, assessing the true scale, material quality, and luminosity of a light fixture solely from a screen can be challenging. This is a common limitation of online retail but particularly relevant for lighting, where ambient effect is key.
  • Language Barrier for non-Italian speakers: The website is primarily in Italian. While modern browsers offer translation, it might not be perfect, and some specific product details or customer service interactions could be challenging for non-native speakers.
  • Focus on Aesthetic Over Necessity: While lighting is functional, a significant portion of the catalog, especially in the “design” or “decorative” categories, emphasizes aesthetics and trends. This can subtly encourage excessive consumption or the pursuit of ephemeral styles rather than prioritizing durable, functional, and necessary items. It’s important to remember that true value lies in utility and lasting quality, not fleeting trends.
  • Promotional Pressure: The constant presence of discount codes and flash sales, while beneficial for savings, can also create a sense of urgency and pressure to buy, potentially leading to impulsive purchases rather than well-considered ones. A measured approach is always recommended.

Lampade.it Alternatives

When considering lighting purchases, it’s always wise to explore alternatives to ensure you’re making the best choice for your specific needs, budget, and values.

While Lampade.it is a strong contender, various other options offer different strengths, from local retail experiences to specialized online platforms. Edwps.co.uk Reviews

Online Retailers

These platforms offer a similar online shopping experience to Lampade.it, often with vast catalogs and competitive pricing.

  • Amazon Europe: As a global giant, Amazon’s European divisions e.g., amazon.com, amazon.com, amazon.com offer an immense selection of lighting products from various brands, often with competitive pricing and fast shipping for Prime members.
    • Pros: Huge variety, user reviews, competitive pricing, often faster delivery, wide range of price points.
    • Cons: Can be overwhelming, quality can vary greatly between sellers, less specialized customer service for lighting.
  • Wayfair Europe: Known for its extensive home goods catalog, Wayfair offers a significant selection of lighting fixtures, often categorized by style, room, and type.
    • Pros: Broad range of styles and price points, frequent sales, virtual room planning tools.
    • Cons: Delivery times can sometimes be longer, customer service experiences can vary.
  • Lights.co.uk / Lampenwelt.de and other regional Lampenwelt sites: Lampade.it is part of the broader Lampenwelt GmbH group. Their other regional sites like Lights.co.uk for the UK, Lampenwelt.de for Germany offer a similar product range and service quality, tailored to their respective markets. If you’re based outside Italy but prefer the Lampenwelt ecosystem, these are direct alternatives.
    • Pros: Consistent product range and service quality within the same group, potentially localized support.
    • Cons: Still a large online retailer, similar pros/cons to Lampade.it itself.
  • Specialty Lighting Retailers: Depending on your location, there might be other online stores that specialize solely in lighting. These often offer curated collections or focus on specific design aesthetics e.g., modern, vintage.
    • Pros: More curated selection, potentially deeper product knowledge from customer service, unique finds.
    • Cons: Smaller inventory, potentially higher prices, less frequent sales.

Local Hardware Stores & Home Improvement Centers

For those who prefer to see products in person, or for immediate needs, traditional brick-and-mortar stores remain a viable option.

Amazon

  • Leroy Merlin, Bricofer Italy Specific: Large home improvement chains often have dedicated lighting sections where you can see, touch, and compare fixtures.
    • Pros: Immediate purchase and pickup, ability to physically inspect products, in-person advice from staff, support local businesses.
    • Cons: Limited selection compared to online giants, prices might be higher, less specialized stock.
  • Independent Lighting Boutiques: Many cities have smaller, independent lighting stores that often carry unique or designer pieces and offer personalized consultation.
    • Pros: Highly personalized service, expert advice, unique and often higher-quality selections, supports local economy.
    • Cons: Higher prices, very limited selection, might need to order specific items.

Second-Hand & Refurbished Markets

For environmentally conscious consumers or those on a very tight budget, exploring used or refurbished options can be an excellent alternative, promoting sustainability and reducing waste.

  • Online Marketplaces e.g., eBay, Facebook Marketplace, specialized vintage sites: You can often find pre-owned lighting fixtures in good condition, including vintage and antique pieces.
    • Pros: Significant cost savings, unique finds, supports circular economy, reduces environmental impact.
    • Cons: Quality can vary, no warranties, no returns, often requires cleaning/refurbishment, limited stock.
  • Thrift Stores & Architectural Salvage Yards: Physical locations that sell used goods can sometimes yield lighting treasures.
    • Pros: Very low cost, unique finds, supports reuse.
    • Cons: Requires significant searching, quality can be poor, may need electrical work to ensure safety.

When choosing an alternative, consider factors such as: Bo-ha.com Reviews

  • Budget: How much are you willing to spend?
  • Urgency: Do you need the item immediately, or can you wait for shipping?
  • Product Type: Are you looking for a standard bulb or a unique statement piece?
  • Customer Service Needs: Do you require extensive consultation, or are you comfortable with self-service?
  • Values: Do you prioritize sustainability, supporting local businesses, or getting the absolute lowest price?

Lampade.it Pricing

Understanding the pricing structure of Lampade.it involves looking at both their general product costs and the various discounts and promotions they offer.

Given their extensive range, prices vary significantly based on brand, material, and complexity.

General Pricing Structure

Lampade.it carries a vast inventory, which means prices span a wide spectrum.

You’ll find items at entry-level price points suitable for basic needs, all the way up to high-end designer fixtures that can cost hundreds or even thousands of Euros.

  • Affordable Options: For standard bulbs, basic ceiling lights, or functional outdoor lighting, prices are generally competitive with other large online retailers. For instance, a simple LED bulb might start at just a few Euros, while a basic wall sconce could be €30-€50.
  • Mid-Range Products: A large portion of their catalog falls into the mid-range, offering a balance of quality, design, and affordability. These might include stylish floor lamps, larger ceiling fixtures, or more advanced smart lighting components. Prices here could range from €100 to €500.
  • Premium & Designer Lighting: This is where prices escalate significantly. Brands like Artemide, FLOS, and Louis Poulsen, known for their iconic designs and high-quality craftsmanship, command premium prices. A single designer pendant lamp could easily exceed €1,000, with some reaching several thousands of Euros.
    • Example: Based on typical market rates for these brands, a well-known designer piece like an Artemide Tolomeo lamp could be in the range of €300-€700, while a larger architectural piece could be significantly more.
  • VAT Included: All prices displayed on Lampade.it are inclusive of 22% Italian VAT “IVA inclusa al 22%”, which is convenient as it avoids hidden costs at checkout.
  • Shipping Costs: While free shipping is offered for orders over €150, for orders below this threshold, shipping costs apply. These costs are clearly detailed on their “Costi di spedizione” page.

Discounts and Promotions

Lampade.it actively uses discounts and promotional codes to attract customers, which can significantly impact the final price. Firstchoicebreakers.co.uk Reviews

  • Flash Sales & Promotional Codes: They frequently run site-wide promotions, often requiring a discount code at checkout.
    • Current Example as per homepage: A “FLASH” code offering tiered discounts:
      • 10% off orders over €109
      • 13% off orders over €159
      • 15% off orders over €249
    • Exclusions: It’s important to note that these codes often come with exclusions. The example “FLASH” code specifically lists over 70 brands that are exempt from the discount e.g., &Tradition, Artemide, FLOS, Philips Hue, etc.. This means highly sought-after or designer brands are typically not included in these general promotions.
  • “SCONTI” Discounts Section: The website has a dedicated “SCONTI” section, indicating ongoing sales and clearance items. This is a good place to check for specific product discounts.
  • Bundle Deals: While not explicitly advertised as bundle deals, buying multiple items to qualify for free shipping or higher-tier discounts effectively acts as a saving strategy.
  • Seasonal Sales: Like most retailers, Lampade.it is likely to offer larger sales during specific periods such as Black Friday, Cyber Monday, or end-of-season clearances.

Value for Money

When evaluating value for money on Lampade.it, it’s essential to consider:

  • Quality vs. Price: For higher-priced items, especially designer brands, you are often paying for recognized design, superior materials, and craftsmanship, which can offer long-term durability and aesthetic appeal. For more budget-friendly options, the value lies in functional lighting at an accessible price.
  • Energy Savings: The emphasis on LED technology means that while the initial purchase cost might be slightly higher for an LED fixture compared to a traditional one, the long-term energy savings up to 90% reduction in electricity costs can quickly offset the difference, providing excellent value over the product’s lifespan.
  • Return Policy: The 50-day free return policy adds value by reducing purchase risk, ensuring that if a product doesn’t meet expectations, it can be returned without financial penalty.

In essence, Lampade.it positions itself as a comprehensive lighting solution provider with pricing that accommodates a broad spectrum of budgets, bolstered by frequent promotional activities.

However, for those seeking discounts on premium designer brands, direct product-specific sales rather than general codes will likely be more effective.

Lampade.it vs. Competitors

When evaluating Lampade.it, it’s helpful to compare it against other major players in the online lighting retail space, particularly within the European market.

Key competitors often include global giants like Amazon and Wayfair, as well as specialized lighting retailers.

Amazon Directfinish.co.uk Reviews

Lampade.it vs. Amazon

Amazon is the undisputed e-commerce behemoth, offering everything under the sun, including a massive selection of lighting.

  • Product Range:
    • Lampade.it: Highly specialized in lighting, offering a curated selection from reputable lighting brands. This specialization means a deeper understanding of lighting specifics and a more focused inventory.
    • Amazon: Unparalleled breadth, but less specialization. You’ll find countless lighting products, but quality and brand credibility can vary wildly between sellers. It’s often a mixed bag of unknown brands and established ones.
  • Pricing:
    • Lampade.it: Competitive, with regular promotions and discounts, though premium brands remain costly. Prices are often aligned with specialized lighting market rates.
    • Amazon: Highly competitive, often leading with the lowest prices due to sheer volume and third-party sellers. However, price comparisons can be difficult due to varying quality and shipping costs from different sellers.
  • Customer Service:
    • Lampade.it: Emphasizes personalized consultation and dedicated lighting experts. Their 50-day free return policy is very generous.
    • Amazon: Excellent general customer service and return policies, but not specialized in lighting. Support might be less knowledgeable about specific lighting nuances or technical details.
  • User Experience:
    • Lampade.it: Clean, focused interface tailored for lighting. Easier to browse specific lighting categories and styles.
    • Amazon: While functional, the sheer volume can be overwhelming. Filtering can be less precise for highly specialized products.
  • Shipping & Returns:
    • Lampade.it: Free shipping over €150, 50-day free returns.
    • Amazon: Often offers free shipping especially for Prime members and generally hassle-free returns, though policies can vary by seller.

Verdict: For specialized lighting needs, high-quality brands, and expert advice, Lampade.it holds an advantage. For budget-focused general lighting or commodity items, Amazon might offer more competitive pricing and faster delivery.

Lampade.it vs. Wayfair

Wayfair is another major online retailer specializing in home goods, including a significant lighting category.

*   Lampade.it: Purely focused on lighting, offering an exhaustive selection within that niche, including technical and commercial lighting.
*   Wayfair: Broader home goods focus. While they have a large lighting selection, it's part of a much larger furniture and decor catalog. Less emphasis on highly specialized lighting types like UVC purifiers or industrial fixtures.
*   Lampade.it: Transparent pricing, often with direct discounts and clear brand affiliations.
*   Wayfair: Known for frequent sales, flash deals, and promotions. Pricing can feel more dynamic.
*   Lampade.it: Specialized lighting expertise.
*   Wayfair: General home goods customer service. Reviews are mixed, but generally good for returns.
  • Design Focus:
    • Lampade.it: Offers a blend of functional and designer lighting, with a strong emphasis on European brands.
    • Wayfair: Heavily focused on interior design trends and a wide array of styles, often at competitive prices.

Verdict: If you’re looking for a specific designer lamp or highly technical lighting solution, Lampade.it is likely a better bet. For general home lighting where design trends and variety across furniture are key, Wayfair might be more appealing. Fjorden.co Reviews

Lampade.it vs. Local Hardware Stores / Independent Lighting Boutiques

This comparison highlights the difference between online specialization and physical retail.

*   Lampade.it: Vast, online-only catalog.
*   Local Stores: Limited physical inventory, but often more curated. Independent boutiques might carry unique, high-end, or locally crafted pieces not found online. Hardware stores offer more basic, utilitarian options.
*   Lampade.it: Often better prices due to lower overhead, especially for branded items.
*   Local Stores: Generally higher prices due to overhead costs, but may offer personalized discounts or bundled deals.
  • Customer Experience:
    • Lampade.it: Convenient online browsing, but no physical inspection.
    • Local Stores: Ability to see and touch products, immediate purchase, in-person expert advice especially at boutiques, and support for local economy.
  • Immediate Needs:
    • Lampade.it: Requires shipping time.
    • Local Stores: Instant gratification for in-stock items.

Verdict: For convenience, selection, and competitive pricing, Lampade.it excels. For immediate needs, personalized design consultation, or to support local businesses and inspect products firsthand, local stores are superior.

In summary, Lampade.it carves out a strong niche as a dedicated, expert-level online lighting retailer.

Its strength lies in its specialized product range, focus on quality brands, and customer-centric policies, making it a robust choice for anyone serious about their lighting needs.

However, the best option ultimately depends on individual priorities: price, speed, specific product requirements, and preferred shopping experience. Motocrossmedia.shop Reviews

How to Cancel Lampade.it Order Pre-Shipment

While Lampade.it doesn’t explicitly detail a “cancel order” button on its homepage, the process for canceling an order before it ships typically involves direct communication with their customer service. Acting quickly is key.

Understanding the Cancellation Window

Once an order is placed, Lampade.it’s system likely begins processing it very quickly to ensure timely delivery.

This means the window for cancellation before shipment can be quite narrow, sometimes just a few hours.

  • Order Processing: Orders are usually sent to the warehouse for picking and packing shortly after confirmation.
  • Customer Service Hours: Their customer service is available Monday to Friday from 8 AM to 5 PM CET/CEST. If you place an order outside these hours, your cancellation request might only be processed when they reopen.

Steps to Cancel an Order

  1. Act Immediately: As soon as you decide to cancel, do not delay. The faster you act, the higher the chance of successful cancellation before shipment.
  2. Contact Customer Service Directly: This is the most crucial step. Lampade.it provides a phone number and a contact form.
    • Phone Call Recommended for Urgency: Call their customer service line at 06 9763 3826 Italian number. This is the fastest way to get a direct response and ensure your request is seen. Be prepared to provide your order number and the reason for cancellation.
    • Contact Form / Email: If calling is not possible or outside of business hours, use their “Contattaci” Contact Us form or send an email to their customer support address if publicly available. Clearly state your order number, the items you wish to cancel, and that you wish to cancel before shipment.
  3. Provide All Necessary Information: To expedite the process, have your order details ready:
    • Your full name
    • The email address used for the order
    • Your precise order number
    • The date and time of the order
    • A clear statement that you wish to cancel the entire order or specific items within it.
  4. Confirm Cancellation: Do not assume the order is canceled until you receive explicit confirmation from Lampade.it. This confirmation typically comes via email. If you don’t receive it within a reasonable timeframe e.g., a few hours after calling, follow up.

What Happens if the Order Has Already Shipped?

If your cancellation request comes too late and the order has already been dispatched, it falls under their return policy.

  • Free Returns within 50 Days: Lampade.it offers “Resi gratuiti entro 50 giorni” Free returns within 50 days. This is a generous policy. Qvr.com Reviews

  • Return Process:

    1. Once the order arrives, do not open the package if you still wish to return it.

    2. Contact Lampade.it customer service to initiate the return process.

They will provide instructions on how to send the package back.

3.  Since returns are free, you typically won't incur shipping costs for sending it back.


4.  Upon receipt and inspection of the returned items, Lampade.it will process your refund.

Key takeaway: For order cancellations, direct and prompt communication with Lampade.it’s customer service via phone is the most effective method to ensure success before the items leave their warehouse. Regressiontherapybrighton.com Reviews

How to Return a Lampade.it Product

Lampade.it offers a straightforward and customer-friendly return policy, allowing customers to return products free of charge within a generous 50-day window.

This policy provides peace of mind and flexibility, ensuring you’re satisfied with your purchase.

Understanding the Return Policy

Lampade.it explicitly states “Resi gratuiti entro 50 giorni” Free returns within 50 days on its homepage and within its services section.

This means you have ample time to decide if the product meets your needs or if you need to send it back.

  • Timeframe: 50 calendar days from the date of receiving your order.
  • Cost: Returns are free, meaning Lampade.it covers the return shipping costs.
  • Condition: Products must generally be returned in their original condition, unused, and in their original packaging, with all accessories and documentation. This is standard for most online retailers to ensure items can be resold.

Steps to Return a Product

  1. Initiate the Return Process: The first step is to inform Lampade.it that you wish to return an item.
    • Via Website Recommended: Look for a “Effettua un reso” Make a return link in their services section or footer. This will likely lead to an online form or instructions on how to proceed.
    • Contact Customer Service: If you can’t find a dedicated online return portal or prefer direct communication, contact their customer service team.
      • Phone: Call 06 9763 3826 Monday to Friday, 8 AM to 5 PM.
      • Email/Contact Form: Use the “Contattaci” Contact Us option on their website. Clearly state your order number and the items you wish to return.
  2. Receive Return Instructions and Label: Once you’ve initiated the return, Lampade.it will provide you with specific instructions and a pre-paid return shipping label. This label is crucial as it covers the cost of shipping the item back to them.
  3. Prepare the Product for Shipment:
    • Original Packaging: Repack the product carefully in its original packaging. This protects the item during transit and helps ensure it’s accepted for a full refund.
    • All Components: Ensure all original components, accessories, manuals, and packing materials are included.
    • Securely Seal: Seal the package securely to prevent damage.
    • Attach Return Label: Affix the provided pre-paid return label clearly to the outside of the package.
  4. Ship the Product:
    • Drop-off Location: Follow Lampade.it’s instructions regarding where to drop off the package. This will likely be a specific courier service e.g., DHL, UPS, Poste Italiane or a designated collection point.
    • Proof of Shipment: It’s always a good practice to obtain a receipt or tracking number when you ship the item back. This serves as proof that you’ve sent the return and allows you to track its progress.
  5. Refund Processing: Once Lampade.it receives the returned item and verifies its condition, they will process your refund.
    • Inspection: The warehouse team will inspect the item to ensure it meets their return criteria e.g., original condition, complete.
    • Refund Method: The refund will typically be issued to the original payment method used for the purchase.
    • Timeline: Refunds usually take a few business days to process and appear on your statement, depending on your bank or payment provider.

Important Considerations for Returns

  • Damaged or Defective Items: If you received a damaged or defective item, report it to Lampade.it customer service immediately upon receipt. They will guide you through a separate process for handling damaged goods, which may involve replacement or a full refund without requiring a standard return.
  • Non-Returnable Items: While their policy is broad, always check if any specific items are non-returnable though this is rare for general lighting products.
  • Proof of Purchase: Keep your order confirmation and any communication with Lampade.it regarding the return as proof.

Lampade.it’s 50-day free return policy is a significant advantage, providing ample opportunity to ensure your lighting purchase is perfect for your space. Worldwide-parcelservices.co.uk Reviews

Frequently Asked Questions

What is Lampade.it?

Lampade.it is an online retailer specializing in lighting products, offering a wide range of lamps, fixtures, bulbs, and accessories for indoor, outdoor, and commercial applications.

It is part of the larger Lampenwelt GmbH group, a prominent European lighting e-commerce company.

Is Lampade.it a legitimate website?

Yes, Based on checking the website, Lampade.it appears to be a legitimate and established online store.

They mention an “Eccellente” rating on Trustpilot and offer clear contact information and robust return policies.

What kind of products does Lampade.it sell?

Lampade.it sells various lighting products, including pendant lights, wall sconces, ceiling lights, floor lamps, table lamps, spotlights, recessed lighting, LED strips, smart lighting, outdoor sensor lights, garden lamps, industrial lighting, emergency lights, and a wide selection of light bulbs LED, smart, filament. They also sell fans and UVC air purifiers. Patientaccess.com Reviews

Does Lampade.it offer free shipping?

Yes, Lampade.it offers free shipping on orders over €150. For orders below this amount, shipping costs apply.

What is Lampade.it’s return policy?

Lampade.it offers free returns within 50 days of receiving your order.

Products should be returned in their original condition and packaging.

How do I contact Lampade.it customer service?

You can contact Lampade.it customer service by phone at 06 9763 3826 Monday to Friday, 8 AM to 5 PM or through their “Contattaci” Contact Us form on their website.

Does Lampade.it sell smart lighting solutions?

Yes, Lampade.it offers a variety of smart lighting solutions for both indoor and outdoor use, including smart LED bulbs and fixtures compatible with smart home systems like Philips Hue, EGLO connect, and WiZ. Onyx.accountants Reviews

Are the prices on Lampade.it inclusive of VAT?

Yes, all prices displayed on Lampade.it are inclusive of 22% Italian VAT IVA inclusa al 22%.

Can I get discounts on Lampade.it?

Yes, Lampade.it frequently offers discounts and promotional codes.

For example, they often have tiered discounts e.g., 10% off over €109, 15% off over €249 using specific promo codes, though certain premium brands may be excluded.

What brands does Lampade.it carry?

Lampade.it carries a wide array of brands, including designer names like Artemide, FLOS, Louis Poulsen, and Foscarini, as well as popular brands such as Philips, EGLO, Lucande, and Paulmann.

Is Lampade.it suitable for commercial lighting projects?

Yes, Lampade.it has a dedicated “Commerciale” section with categories for office lighting, hotel lighting, retail lighting, industrial lighting, and emergency lighting, catering to business customers. Your-ce.com Reviews

Can I track my order from Lampade.it?

Yes, Lampade.it’s services section mentions “Controlla la spedizione” Check shipping, indicating that order tracking is available once your order has been dispatched.

What payment methods does Lampade.it accept?

Lampade.it’s website lists “Metodi di pagamento” Payment methods in their services section, indicating they accept common payment options, which typically include credit cards, PayPal, and potentially bank transfers or other local payment solutions.

Do they offer design consultation services?

Yes, Lampade.it highlights “consulenza personalizzata” personalized consultation and mentions that their team of experts is available to assist in choosing lighting products.

How do I return a product that was damaged during shipping?

If you receive a damaged or defective item, you should contact Lampade.it customer service immediately upon receipt.

They will guide you through the process for handling damaged goods, which may differ from a standard return. Missamara.nz Reviews

What is the advantage of buying LED lighting from Lampade.it?

Lampade.it emphasizes that using high-quality LED bulbs and integrated LED technology can reduce electricity costs by up to 90% compared to traditional bulbs, offering significant long-term energy savings.

Does Lampade.it have a physical store?

Based on the website information, Lampade.it appears to be an online-only retailer, focusing on e-commerce operations. They do not advertise physical store locations.

Can I cancel an order before it ships?

While there isn’t an explicit “cancel” button on the site, you should immediately contact Lampade.it customer service by phone 06 9763 3826 to request an order cancellation.

Acting quickly is crucial before the order is dispatched.

What if I need a specific type of light bulb, like a dimmer-compatible LED?

Lampade.it has extensive categories for light bulbs, including “Lampadine LED dimmerabili” Dimmable LED Bulbs and various base types E27, E14, GU10, etc., making it easy to find specific bulb types.

How often does Lampade.it update its product catalog?

While a specific update frequency isn’t stated, as a large online retailer, Lampade.it likely updates its catalog regularly with new arrivals, trending products, and seasonal items to keep pace with market demands and design innovations.

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