
Based on looking at the website, Lekkerbikes.com appears to be a legitimate online retailer specializing in eBikes, offering a range of models designed for urban exploration and beyond.
The site presents itself as a brand with roots in Australia, established in 2009, and now operating with hubs in Amsterdam and Berlin, aiming to bring “Dutch-inspired” bikes to a global market.
This review will delve into various aspects of Lekkerbikes.com, from their product offerings and features to their customer service, pricing, and overall user experience, providing a comprehensive look for anyone considering an eBike purchase.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Lekkerbikes.com Review & First Look
Upon first glance, Lekkerbikes.com presents a clean, modern, and user-friendly interface.
The navigation is intuitive, allowing visitors to easily explore different eBike models, accessories, and services.
The site emphasizes key features such as powerful mid-motors and appealing design, which aligns with their stated mission of creating bikes “perfected for exploring the city streets around the world.” The visual presentation is strong, with high-quality images and clear calls to action, such as “Discover now” and “View product.”
Initial Impressions of Design and User Experience
The aesthetic of Lekkerbikes.com is minimalist yet effective.
The use of large images and concise descriptions makes browsing enjoyable. Audkit.com Reviews
The site is responsive, adapting well to different screen sizes, which is crucial for accessibility.
The immediate highlight of ongoing promotions, like “Save up to €300,” is prominently displayed, drawing immediate attention to potential savings.
Product Range Overview
Lekkerbikes.com primarily showcases eBikes, categorized into models like the Gen3 eBikes, Limited Edition GTS eBike, Jordaan GTS eBike, and Amsterdam GTS eBike.
They also feature Urban eBikes and an Amsterdam GT eBike at an “Exclusive Outlet Price.” This indicates a focus on various user needs, from high-performance options to more budget-friendly or urban-specific models.
Brand Story and Origins
The “Born in Australia, Raised in Amsterdam” narrative is a unique selling proposition. Micromania.fr Reviews
It suggests a blend of Australian adventurous spirit and Dutch cycling practicality.
Launched in 2009 in Australia, Lekkerbikes claims to have grown into a market-leading eBike brand there, expanding to Europe with operations in Amsterdam and Berlin.
This story aims to build trust and highlight their experience in the eBike market.
Lekkerbikes.com Features
Lekkerbikes.com highlights several key features across its eBike range, focusing on performance, design, and user convenience.
These features are consistently emphasized to showcase the value proposition of their products. Av-connection.dk Reviews
Motor and Performance Specifications
A recurring theme in the product descriptions is the “Powerful Bafang® M420 Mid-motor” or “Bafang® M200 Mid-motor.” Mid-motors are generally preferred in eBikes for their balanced weight distribution, natural riding feel, and efficiency, especially on inclines. The Bafang brand is a well-known manufacturer in the eBike component industry, suggesting a level of reliability and performance. For instance, the Limited Edition GTS eBike boasts the “Most powerful Bafang® M420 Mid-motor,” implying superior torque and assistance.
- Bafang M420 Mid-motor: Typically offers 250W continuous power with a torque of up to 80 Nm, suitable for urban commuting and moderate hills.
- Bafang M200 Mid-motor: A more compact and lighter motor, often used in urban eBikes, providing smooth assistance for city riding.
- Speed and Range: While specific range figures are not immediately visible on the main product pages, eBikes with these motors typically offer ranges of 40-80 km on a single charge, depending on battery size, terrain, and rider input.
Design and Aesthetics
The bikes are described as “Dutch inspired,” which often translates to practical, stylish, and comfortable designs.
Images on the site show bikes with clean lines, integrated batteries, and attention to detail.
Color options are available for various models, allowing for some personalization.
- Integrated Components: Many models appear to feature integrated lighting and battery designs, contributing to a sleek look and better protection from the elements.
- Frame Geometry: The frames seem designed for comfortable upright riding positions, typical of city bikes, which is excellent for commuting and leisurely rides.
Accessories and Customization Options
Lekkerbikes.com offers a range of accessories, categorized for “Jordaan Range” and “Amsterdam Range,” suggesting model-specific compatibility. Alhudaclothing.com Reviews
This allows customers to tailor their bikes to their specific needs, whether for commuting, carrying cargo, or enhancing comfort.
- Fenders and Racks: Essential for urban commuting, providing protection from splashes and allowing for cargo attachment.
- Lights: Integrated or add-on lights are crucial for safety, especially during low-light conditions.
- Locks: Security accessories are vital for eBike owners, given the investment.
Lekkerbikes.com Pros & Cons
Understanding the strengths and weaknesses of Lekkerbikes.com is crucial for making an informed decision.
Based on the website’s presentation and common industry standards, we can deduce several pros and cons.
Advantages of Lekkerbikes.com
The website highlights several compelling reasons to consider their eBikes:
- Strong Brand Story and Experience: The “Born in Australia, Raised in Amsterdam” narrative, coupled with their establishment in 2009, suggests a decade-plus of experience in the eBike market. This longevity can imply product development maturity and market understanding.
- Focus on Mid-Motors: The consistent use of Bafang mid-motors is a significant advantage. Mid-motors offer a more natural riding feel, better hill-climbing ability, and often more efficient power transfer compared to hub motors.
- Aesthetically Pleasing and Functional Design: The bikes exhibit a clean, modern “Dutch-inspired” design that appeals to urban riders seeking both style and practicality. Integrated components contribute to a sleek look.
- Test Ride Opportunities: The option to “Book A Free Test Ride” at brand stores or via “Video Test Ride” is a significant benefit. This allows potential buyers to experience the bikes firsthand, which is invaluable for such a significant purchase.
- European Hubs: Operating from hubs in Amsterdam and Berlin likely means better accessibility for European customers in terms of shipping, service, and potentially warranty support.
- Leasing Options: The availability of various leasing options like Lease a Bike, Leasefiets, FiscFree, JobRad, Deutsche Dienstrad, and BusinessBike is a huge plus for businesses and individuals looking for flexible acquisition methods, especially in Europe. This makes eBikes more accessible.
- Promotional Offers: The presence of ongoing promotions like “Save up to €300” indicates a brand willing to offer value to its customers.
Potential Drawbacks and Areas for Consideration
While many aspects are positive, some areas could be clearer or might present considerations for certain buyers: Slidechef.net Reviews
- Limited Specific Technical Details on Product Pages: While motor types are mentioned, in-depth specifications like battery watt-hours Wh, exact range estimates, weight, and specific component brands e.g., brakes, gears, tires are not immediately prominent on the main product overview pages. Buyers often seek these details upfront.
- Geographic Focus: While they operate in Europe, customers outside these regions might face higher shipping costs or fewer direct support options. The emphasis on European leasing programs also highlights this regional focus.
- Lack of Direct Customer Reviews on Site: The website does not prominently feature customer testimonials or review scores directly on product pages. While they have an “Explore here” link for “Celebrating Gold With Olympic Champions,” direct user reviews provide crucial social proof.
- Website Content Depth: While visually appealing, some sections, like “About Us,” could be expanded with more details about their manufacturing processes, sustainability efforts, or specific quality control measures to build even greater trust.
- Warranty and Return Policy Clarity: While likely available in their terms and conditions, direct links to comprehensive warranty and return policies are not immediately visible, which is important for consumer confidence.
Lekkerbikes.com Alternatives
When considering an eBike, it’s wise to look at alternatives to ensure you’re getting the best fit for your needs and budget.
The eBike market is vast and competitive, with numerous brands offering different styles, features, and price points.
Direct Competitors in the Urban eBike Segment
Several brands compete directly with Lekkerbikes in the urban and commuter eBike space, often emphasizing design, integrated technology, and a premium riding experience.
- VanMoof Netherlands: Known for its highly integrated, minimalist design, anti-theft technology, and smart features. VanMoof bikes are often considered premium urban eBikes, with prices comparable to Lekkerbikes. They focus on seamless connectivity and theft deterrence.
- Cowboy Belgium: Another popular European brand, Cowboy focuses on lightweight, high-performance urban eBikes with a strong emphasis on smart features, connectivity via a smartphone app, and a sleek aesthetic. Their bikes often feature automatic shifting and predictive motor assistance.
- Gazelle Netherlands: A long-established Dutch brand with a wide range of eBikes, from urban commuters to touring models. Gazelle is known for its comfort, reliability, and traditional Dutch cycling heritage, often integrating Bosch or Shimano motor systems. Their pricing can vary from mid-range to premium.
- Electra USA, owned by Trek: Offers a range of stylish and comfortable eBikes, often with a more relaxed, cruiser-style geometry. While not as focused on high-tech integration as some European brands, Electra bikes prioritize comfort and ease of use, with a strong emphasis on aesthetics.
Value-Oriented Alternatives
For those seeking more budget-friendly options without entirely sacrificing quality, several brands offer compelling alternatives.
- Rad Power Bikes USA: A direct-to-consumer brand known for offering a wide range of affordable and feature-rich eBikes, including urban, cargo, and fat-tire models. They focus on value and practicality, often featuring hub motors.
- Fiido Hong Kong: Offers a variety of folding and urban eBikes at competitive price points. While their focus is often on portability and affordability, they provide decent performance for city commuting.
- Engwe China: Another direct-to-consumer brand gaining popularity for its robust and often higher-powered eBikes, including folding and fat-tire options, at very aggressive price points. Quality can vary, but they offer strong value for the features.
Specialty and Performance Alternatives
If your needs extend beyond urban commuting to more specialized riding, consider these: Pelargosivf.com Reviews
- Trek, Specialized, Giant: These global cycling giants offer a comprehensive range of eBikes, including urban, mountain, road, and cargo eBikes, often integrating top-tier motor systems like Bosch, Shimano, or Fazua. Their prices are generally higher, but they offer extensive dealer networks and strong warranties.
- Riese & Müller Germany: A premium brand specializing in high-end cargo eBikes, touring eBikes, and full-suspension eBikes. Known for their exceptional build quality, innovative designs, and high price tags, they cater to discerning riders seeking robust and versatile solutions.
When comparing alternatives, consider factors such as:
- Motor Type: Mid-drive vs. Hub-drive.
- Battery Capacity and Range: How far do you need to go on a single charge?
- Component Quality: Brakes, gears, suspension.
- Design and Aesthetics: Does it match your style?
- Smart Features: App connectivity, GPS tracking, integrated lights.
- Customer Support and Warranty: Local service options, length of warranty.
- Price: Does it fit your budget?
By weighing these factors against Lekkerbikes’ offerings, you can determine which brand and model best suits your individual riding preferences and financial considerations.
Lekkerbikes.com Pricing
Lekkerbikes.com positions its eBikes in the mid-to-high price segment, reflecting the quality of components like Bafang mid-motors and their design-focused approach.
Understanding their pricing strategy involves looking at individual model costs, promotional offers, and the value proposition.
Price Range of Lekkerbikes eBikes
Based on the homepage, the prices for Lekkerbikes eBikes generally start from around €2,698.00 and can go up to €3,398.00 or more for their premium models. Pelliscase.com Reviews
- Jordaan Urban eBike and Amsterdam Urban eBike: Priced at €2,698.00. These appear to be their entry-level urban eBikes, featuring the Bafang® M200 Mid-motor.
- Jordaan GTS eBike and Amsterdam GTS eBike: Starting from €3,198.00. These models step up with the more powerful Bafang® M420 Mid-motor, indicating an enhanced performance.
- Limited Edition GTS eBike: Originally listed at €3,398.00. This is positioned as a top-tier model with the “Most powerful Bafang® M420 Mid-motor.”
- Amsterdam GT eBike Outlet Price: Listed at €2,218.00 from an original price of €3,218.00. This “Exclusive Outlet Price” highlights a significant discount, likely on an older model or limited stock, offering a more accessible entry point into the Lekkerbikes ecosystem.
Promotional Offers and Discounts
Lekkerbikes.com actively uses promotional offers to attract customers.
The most prominent example seen on the homepage is:
- “Last weeks: Save up to €300” on GTS eBikes.
- The Limited Edition GTS eBike is specifically advertised with a discounted price of €3,098.00 from its original €3,398.00, representing a €300 saving.
- The Jordaan GTS eBike and Amsterdam GTS eBike are also shown with discounted prices of €2,998.00 from €3,198.00, saving €200.
- The Amsterdam GT eBike is a standout with a substantial €1,000 discount from €3,218 to €2,218, positioning it as an attractive offer for value-conscious buyers.
These promotions are a key part of their pricing strategy, making the bikes more appealing and potentially clearing inventory for newer models.
Value Proposition at These Price Points
For the price, Lekkerbikes aims to deliver:
- Quality Mid-Drive Motors: Bafang mid-motors are a significant selling point, offering better performance and efficiency than hub motors often found in lower-priced eBikes.
- Stylish and Durable Design: The “Dutch-inspired” aesthetic and apparent build quality contribute to the perceived value.
- Brand Experience: Their history since 2009 and dual-continent operation Australia and Europe suggest a mature brand with established supply chains and customer support, adding to the overall value.
- Test Ride Availability: The ability to physically test ride the bikes or virtually adds value by reducing purchase uncertainty.
- Leasing Options: For European customers, the wide array of leasing options significantly enhances accessibility, allowing for business or personal acquisition without a large upfront investment. This is a crucial value-add for the corporate and professional segment.
Compared to high-end eBikes from brands like Riese & Müller which can easily exceed €4,000-€5,000, Lekkerbikes offers a more accessible premium experience. Micro-semiconductor.com Reviews
When stacked against budget eBikes often under €1,500, Lekkerbikes justifies its higher price with superior motor technology, design, and apparent build quality.
The pricing seems competitive within its target market segment, balancing performance, aesthetics, and brand presence.
Lekkerbikes.com vs. Competitors
When evaluating Lekkerbikes.com, it’s insightful to benchmark their offerings against key competitors in the eBike market.
This comparison will highlight Lekkerbikes’ strengths and weaknesses relative to other prominent brands.
Lekkerbikes vs. VanMoof
Lekkerbikes: Thestickybrand.com Reviews
- Strengths: Classic “Dutch-inspired” design, focus on Bafang mid-motors good for hills and natural feel, established brand since 2009, diverse range of urban eBikes, and significant leasing options in Europe. More traditional bike look.
- Considerations: Less emphasis on cutting-edge smart tech and anti-theft integration directly advertised on the main product pages.
VanMoof:
- Strengths: Highly integrated smart tech anti-theft tracking, smart kick lock, auto-shifting, boost button, minimalist design, strong brand identity focused on urban mobility, and direct-to-consumer model.
- Considerations: Proprietary components can make repairs more challenging and expensive, often uses hub motors though powerful, and generally a higher price point for comparable performance. Their unique design isn’t for everyone.
Verdict: If you prioritize smart features, advanced anti-theft, and a futuristic, integrated design, VanMoof might appeal. If you prefer a more classic bike aesthetic with robust mid-motor performance and versatile urban features, Lekkerbikes offers a strong alternative, especially with its leasing programs.
Lekkerbikes vs. Cowboy
- Strengths: Traditional and robust bike designs, Bafang mid-motors, broader range of models from urban to GTS, established brand history, physical test ride options.
- Considerations: Less emphasis on continuous connectivity and app-driven riding experience compared to Cowboy.
Cowboy:
- Strengths: Lightweight design, high-performance geared hub motor often providing a zippy feel, strong focus on smartphone integration auto-unlock, GPS tracking, crash detection, single-speed simplicity.
- Considerations: Generally higher price for a more minimalist setup, less versatile for varied terrain due to single-speed, potentially limited local repair options depending on region.
Verdict: For tech-savvy urban riders who appreciate a lightweight, connected, and agile ride, Cowboy is a strong contender. For riders who value robust build, the benefits of a mid-motor, and a more traditional bike feel with accessible leasing options, Lekkerbikes stands out.
Lekkerbikes vs. Rad Power Bikes
- Strengths: Premium “Dutch-inspired” design, quality Bafang mid-motors, established European presence with physical test ride options and leasing. More refined aesthetic.
- Considerations: Higher price point, less variety in bike types e.g., no cargo bikes, fat bikes prominently featured.
Rad Power Bikes: Entercoliving.com Reviews
- Strengths: Excellent value for money, wide range of eBike categories commuter, cargo, fat-tire, folding, strong direct-to-consumer model, often use powerful hub motors. Very accessible price points.
- Considerations: Less refined design aesthetics, generally heavier bikes, and while powerful, hub motors don’t offer the same natural ride feel as mid-motors on hills. Less focus on premium components.
Verdict: Rad Power Bikes is the go-to for budget-conscious buyers seeking maximum utility and a broad range of eBike types at an accessible price. Lekkerbikes targets a slightly more premium segment, offering superior aesthetics and mid-motor performance, especially for urban commuting, and is well-suited for those willing to invest more in design and specific motor benefits.
In summary, Lekkerbikes positions itself as a strong contender in the mid-to-high urban eBike market, offering a blend of classic design, reliable mid-motor performance, and strong European logistical and financial support leasing. Its competitors often differentiate themselves through either extreme tech integration VanMoof, Cowboy or aggressive value propositions across a wider range of bike types Rad Power Bikes. The choice ultimately depends on a buyer’s priorities regarding budget, tech features, and aesthetic preferences.
How to Cancel Lekkerbikes.com Subscription
While Lekkerbikes.com primarily sells eBikes and accessories, the website mentions “Subscribe to LEKKER Bikes” for news, promos, and store grand openings.
This indicates an email newsletter subscription rather than a product or service subscription that would require a formal cancellation process.
Cancelling the Email Newsletter Subscription
If you’ve subscribed to their email updates and wish to stop receiving them, the process is straightforward and standard for most online newsletters: Neat-kitchens.co.uk Reviews
- Locate the Unsubscribe Link: Open any email you’ve received from Lekkerbikes.com e.g., a newsletter, promotional email.
- Scroll to the Bottom: At the very bottom of the email, you should find a small link, typically labeled “Unsubscribe,” “Manage Preferences,” or similar.
- Click the Link: Click on this link. It will usually take you to a web page where you can confirm your unsubscription.
- Confirm Unsubscription if prompted: Some services might ask you to confirm your decision or provide a reason for unsubscribing. Follow the prompts on the page.
- Confirmation: You should receive a confirmation message on the webpage or via email, indicating that your subscription has been successfully canceled.
What if There’s a Different Type of “Subscription”?
Based on the publicly available information on Lekkerbikes.com, there isn’t an obvious “subscription” model for products or services like a recurring bike rental or maintenance plan. The mention of “Leasing” is for bike leasing, which is a financial agreement typically managed through partner companies Lease a Bike, Leasefiets, FiscFree, JobRad, Deutsche Dienstrad, BusinessBike, not a direct subscription managed by Lekkerbikes.com itself.
- For Leasing Agreements: If you are part of a bike leasing program through one of Lekkerbikes’ partners, cancelling or modifying that agreement would involve contacting the specific leasing provider e.g., Lease a Bike, JobRad directly, as per the terms and conditions of your leasing contract with them. Lekkerbikes.com would generally not be involved in the cancellation of these financial agreements.
- For Product Orders: If you’ve placed an order for a bike or accessories, cancelling the order itself would fall under their standard sales and return policy. This would likely involve contacting their customer service before the item ships, or initiating a return process after receipt, subject to their return policy conditions.
In summary, for most users interacting with Lekkerbikes.com, any “subscription” refers to their email newsletter, which is easily cancelled via the unsubscribe link in their emails. For leasing or product orders, standard sales and financial agreement cancellation procedures with the relevant parties leasing provider or Lekkerbikes customer service would apply.
How to Handle Lekkerbikes.com Returns/Cancellations
While Lekkerbikes.com doesn’t explicitly detail its return or cancellation policy on the homepage, these procedures are critical for any online purchase.
Typically, e-commerce sites outline these terms in dedicated sections like “Terms & Conditions,” “Refund Policy,” or “Shipping & Returns.”
General Principles for Product Returns
For physical products like eBikes and accessories, most reputable online retailers follow a standard return policy. Bowlbutler.co.uk Reviews
Based on general e-commerce practices and what would be expected from a European-based company, the following would likely apply:
- Return Window: Most companies offer a return window, typically 14 to 30 days from the date of delivery. This period allows customers to inspect the product.
- Condition of Returned Item: Products usually need to be returned in “as new” condition, unused, undamaged, and in their original packaging, with all accessories, manuals, and documentation. If the item has been used significantly, a restocking fee or partial refund might apply, or the return might be rejected.
- Return Authorization RMA: Often, you need to contact customer service to obtain a Return Merchandise Authorization RMA number before sending the item back. This helps the company track the return and process it efficiently.
- Shipping Costs: The responsibility for return shipping costs varies. Some companies offer free returns, while others require the customer to bear the cost, especially for larger items like eBikes. If the return is due to a defect or error on the company’s part, they typically cover shipping.
- Refund Process: Once the returned item is received and inspected, the refund is processed. This can take several business days, and the money is usually returned to the original payment method.
How to Initiate a Product Return or Order Cancellation
If you need to return an eBike or an accessory, or cancel an order before it ships, the steps would generally be:
- Review the Official Policy: First, navigate to the “Terms & Conditions,” “FAQ,” or “Shipping & Returns” section on Lekkerbikes.com usually found in the footer of the website. Read their specific return and cancellation policy thoroughly.
- Contact Customer Service: Reach out to Lekkerbikes.com’s customer service team. The “Contact” section on their website would provide details like email addresses or phone numbers.
- For Cancellations: If your order hasn’t shipped yet, request an immediate cancellation. Provide your order number and details.
- For Returns: Inform them that you wish to return a product. Provide your order number, the items you wish to return, and the reason for the return. They will guide you through the process, potentially providing an RMA number and shipping instructions.
- Prepare the Item for Shipping: If a return is approved, securely package the item, ideally in its original box with all original packing materials. Ensure all components are included.
- Ship the Item: Follow their instructions for shipping. If they provide a return label, use it. If not, choose a reliable shipping method with tracking, especially for high-value items.
- Track Your Return: Keep a record of your tracking number.
- Await Refund/Confirmation: Once they receive and inspect the item, they will process your refund or replacement and notify you.
Crucial Advice: Always check the official return and cancellation policy directly on Lekkerbikes.com for the most accurate and up-to-date information, as policies can change and may have specific clauses for different product categories or regions.
Customer Support and Test Rides
Customer support and the opportunity for test rides are critical aspects of the buying experience for eBikes, given their significant investment.
Lekkerbikes.com seems to place a good emphasis on these areas. Flyanytrip.com Reviews
Customer Support Channels
While the website doesn’t explicitly list specific customer service hours or a direct phone number on the homepage, the “Contact” menu item indicates that support is available. Typically, eBike companies offer:
- Email Support: This is a standard channel for detailed inquiries, order status updates, and technical support.
- Contact Form: A web form on their “Contact” page allows users to submit questions directly.
- Phone Support: Many companies provide phone support, especially for pre-sales inquiries, order issues, or technical assistance.
- Live Chat: Some modern e-commerce sites offer live chat for immediate assistance during business hours.
- FAQ Section: A comprehensive FAQ section often answers common questions about products, ordering, shipping, and maintenance, reducing the need to contact support directly.
Based on their professional website and European operations, it’s reasonable to expect responsive and helpful customer support for various queries, from pre-purchase questions to after-sales service.
The Importance of Test Rides
For eBikes, a test ride is invaluable. It allows potential buyers to:
- Assess Comfort and Fit: Experience the bike’s ergonomics, saddle comfort, and handlebar position.
- Evaluate Motor Performance: Feel the power delivery, acceleration, and how the motor assists on different terrains.
- Test Ride Quality: Check the suspension if any, brake responsiveness, and gear shifting.
- Understand Handling: Get a feel for the bike’s maneuverability, balance, and stability.
- Compare Models: If considering multiple Lekkerbikes models, a test ride helps differentiate between them.
Lekkerbikes.com’s Test Ride Options
Lekkerbikes.com prominently features two excellent options for test rides:
-
In-Person Test Rides at Brand Stores: Jun-per.com Reviews
- “Book A Free Test Ride at one of our brand stores to try the new way of moving.” This is the ideal scenario for most buyers. Having physical locations e.g., in Melbourne, Amsterdam, Berlin, as suggested by their “About Us” and “Brand Stores” section allows customers to experience the bikes firsthand. This commitment to physical presence demonstrates confidence in their product and a dedication to customer satisfaction.
- How to Book: The website likely has a dedicated booking portal accessible via the “Book Test Ride” button, where users can select a store, date, and time.
-
Video Test Rides:
- “Can’t make it? Just plan in a free Video Test Ride with one of our LEKKER Bikes experts.” This is a highly innovative and customer-centric solution, especially for those not located near a brand store.
- Benefits: A video test ride, likely a personalized video call, allows a “LEKKER Bikes expert” to showcase specific features, demonstrate the bike’s operation, answer real-time questions, and provide a virtual tour of the bike. While not a substitute for riding, it’s an excellent next-best option for remote buyers, providing a more intimate and detailed view than static images or pre-recorded videos.
These test ride options significantly enhance the buying process, reducing uncertainty and building confidence, which is crucial for a high-value purchase like an eBike.
This proactive approach to allowing customers to experience the product is a strong positive for Lekkerbikes.com.
Frequently Asked Questions
What is Lekkerbikes.com?
Lekkerbikes.com is an online retailer specializing in Dutch-inspired eBikes and accessories, established in Australia in 2009 and now operating with hubs in Amsterdam and Berlin.
What kind of eBikes does Lekkerbikes.com offer?
Lekkerbikes.com offers a range of eBikes, including Gen3 eBikes, Limited Edition GTS eBike, Jordaan GTS eBike, Amsterdam GTS eBike, Jordaan Urban eBike, Amsterdam Urban eBike, and Amsterdam GT eBike models. Homesuppliesdirect.com Reviews
Do Lekkerbikes eBikes use mid-motors or hub motors?
Based on the website, Lekkerbikes eBikes primarily feature Bafang mid-motors e.g., Bafang® M420 and M200 Mid-motors, which are known for their natural riding feel and efficiency.
Where are Lekkerbikes based?
Lekkerbikes was born in Australia in 2009 and is raised in Amsterdam, with operational hubs in Amsterdam and Berlin, serving both the Australian and European markets.
Can I test ride a Lekkerbike eBike?
Yes, Lekkerbikes.com offers free in-person test rides at their brand stores and also provides free Video Test Rides with their eBike experts for those who cannot visit a physical store.
What is the price range of Lekkerbikes eBikes?
Lekkerbikes eBikes generally range from approximately €2,698.00 for urban models up to €3,398.00 for premium GTS models, with occasional outlet prices offering significant discounts.
Are there any ongoing promotions on Lekkerbikes.com?
Yes, Lekkerbikes.com frequently offers promotions, such as “Save up to €300” on select eBike models, and special outlet prices for certain bikes.
Does Lekkerbikes.com offer leasing options for eBikes?
Yes, Lekkerbikes.com partners with various leasing providers like Lease a Bike, Leasefiets, FiscFree, JobRad, Deutsche Dienstrad, and BusinessBike, particularly in Europe.
How do I subscribe to Lekkerbikes news and promotions?
You can subscribe to Lekkerbikes news, promos, and updates by entering your email address in the newsletter signup section on their website.
How do I cancel my Lekkerbikes email subscription?
You can cancel your Lekkerbikes email newsletter subscription by clicking the “Unsubscribe” link typically found at the bottom of any email you receive from them.
What if I need to cancel an eBike order from Lekkerbikes.com?
For order cancellations, you should contact Lekkerbikes.com customer service directly, ideally before the item ships, to inquire about their specific cancellation policy.
What is Lekkerbikes.com’s return policy?
While not explicitly detailed on the homepage, most e-commerce sites have a return policy.
You should check the “Terms & Conditions,” “Shipping & Returns,” or “FAQ” section on Lekkerbikes.com for their specific return window and conditions.
Does Lekkerbikes.com ship internationally?
The website indicates operations in Australia and Europe Amsterdam, Berlin, suggesting their primary shipping regions.
For other international destinations, you would need to contact their customer service to inquire about shipping feasibility and costs.
What accessories does Lekkerbikes.com offer?
Lekkerbikes.com offers a range of accessories categorized for their Jordaan and Amsterdam bike ranges, likely including items like fenders, racks, lights, and locks.
What is the warranty on Lekkerbikes eBikes?
Details on the warranty are not immediately visible on the homepage.
Customers should consult the “Terms & Conditions” or “Warranty” section of Lekkerbikes.com for specific warranty periods and coverage details.
Do Lekkerbikes eBikes come assembled?
The level of assembly upon delivery can vary.
Typically, eBikes may arrive partially assembled e.g., 80-90% assembled, requiring some final setup.
This information is usually found in the product’s description or FAQs.
Are Lekkerbikes eBikes suitable for long commutes?
Given their focus on “exploring city streets” and powerful mid-motors, Lekkerbikes are generally well-suited for daily urban commuting.
The suitability for longer commutes would depend on the specific model’s battery range and comfort features.
How does Lekkerbikes.com handle customer support for existing bikes?
For existing bike owners, Lekkerbikes.com would likely provide after-sales support via their contact channels email, phone, or contact form for technical assistance, parts, or warranty claims.
Can I upgrade parts on my Lekkerbike eBike?
While not explicitly stated, common eBike components like tires, grips, and saddles can often be upgraded.
For motor or battery upgrades, it’s best to consult Lekkerbikes directly, as these are typically proprietary.
How does Lekkerbikes compare to VanMoof or Cowboy eBikes?
Lekkerbikes offers a more classic “Dutch-inspired” design with robust Bafang mid-motors and a strong European physical presence.
VanMoof and Cowboy often emphasize cutting-edge smart technology, highly integrated designs, and typically operate on a direct-to-consumer model with different motor setups often hub motors for VanMoof/Cowboy.
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