Mcsroofing.co.uk Reviews

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Based on looking at the website, Mcsroofing.co.uk appears to be a well-established online retailer specializing in roofing and cladding systems.

With a reported establishment date of 1985 and over 40 years of experience, they position themselves as experts in the manufacture and supply of steel, fiber cement, and insulated roofing and cladding.

Their claim of being “Big Enough to Deliver, Small Enough to Care” suggests a focus on both extensive capacity and personalized customer service.

The site highlights a strong Trustpilot rating of 4.9, which, if accurate and verifiable, speaks volumes about customer satisfaction.

They cater to a broad market, including industrial, agricultural, equestrian, and domestic sectors, offering a comprehensive range of building envelope solutions from roof and wall sheets to fixings and accessories.

For anyone needing roofing or cladding materials, Mcsroofing.co.uk seems to present itself as a reliable option, providing custom-cut materials and nationwide delivery.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Mcsroofing.co.uk Review & First Look

Upon an initial review of Mcsroofing.co.uk, the website presents itself as a professional and specialized e-commerce platform for roofing and cladding materials.

The homepage immediately emphasizes their long-standing presence in the industry, stating an establishment year of 1985 and “40+ Years of Experience.” This immediately builds a sense of trust and authority.

The visual layout is clean and organized, with clear categories for their product offerings.

Initial Impressions on Design and Navigation

  • Clean Layout: The site uses a straightforward design, making it easy to navigate. The product categories like “Roof & Wall Sheets,” “Flashings,” “Insulated Panels,” and “Fixings & Accessories” are prominently displayed, guiding users directly to what they might need.
  • User-Friendly Features: Key features like a “Quote Calculator” and “Order Samples” are highlighted, indicating a customer-centric approach. These tools are crucial for buyers looking to plan their projects effectively.
  • Responsive Design: While not explicitly stated, the site appears responsive, which is essential for users accessing it from various devices, from desktops to mobile phones.
  • Clear Call to Action: Phone numbers are clearly visible at the top of the page, encouraging direct communication, which can be reassuring for customers dealing with large-scale purchases.

Credibility and Trust Signals

  • Trustpilot Rating: The site proudly displays a “Rated 4.9 on Trustpilot” badge. This is a significant trust signal, as independent review platforms often reflect genuine customer experiences. A high rating suggests consistent satisfaction.
  • Years of Experience: Highlighting “40+ Years of Experience” and being “Established 1985” reinforces their expertise and stability in a competitive market.
  • Comprehensive Solutions: The description of offering “Comprehensive Building Envelope Solutions” for diverse market sectors industrial, agricultural, equestrian, and domestic shows their versatility and deep understanding of different project requirements.
  • “Big Enough to Deliver, Small Enough to Care”: This tagline attempts to combine the assurance of a large, capable supplier with the personalized service of a smaller business, appealing to a wide range of customers.

Mcsroofing.co.uk Features

Mcsroofing.co.uk offers a robust set of features designed to facilitate the purchase of roofing and cladding materials.

These features cater to both seasoned contractors and individual homeowners, streamlining the selection and ordering process.

Product Range and Customization

  • Diverse Product Categories: The website categorizes products into:
    • Roof & Wall Sheets: Including various profiles like Box Profile, Corrugated, and different materials such as TATA Ruralclad® Polyester, TATA Colorcoat® GP Plastisol, and Grey Alkyd Polyester.
    • Flashings: Essential components for sealing joints and edges, available in various lengths, colors, and materials.
    • Insulated Panels: Such as PIR insulated panels from TATA Trisomet®, offering thermal efficiency.
    • Rooflights: Translucent GRP panels for natural light, available in different profiles and lengths.
    • Fixings & Accessories: Crucial for installation.
    • Fibre Cement: An alternative material option.
    • Purlins & Accessories: Structural support elements.
    • Gutter & Downpipe: For complete water drainage systems.
  • Cut-to-Length Options: Many roofing sheets are offered as “Cut-to-Length,” which is a significant advantage. This minimizes waste for the customer and ensures precise fit for specific project dimensions.
  • Multiple Profiles and Colors: Products like TATA Colorcoat® LG Plastisol sheets come in up to “19 Colours” and various profiles 32/1000, 34/1000, 3″ Inch Corrugated, providing extensive aesthetic and functional choices.
  • Custom Manufactured Flashings: The “How to Order Custom Manufactured Flashings” section indicates a capability to provide bespoke solutions, which is vital for complex or unique roofing designs. This suggests flexibility and a willingness to meet specific client needs beyond standard products.

Online Tools and Services

  • Quote Calculator: This is a standout feature, allowing customers to get an immediate estimate for their project. This transparency in pricing can save time and effort in the initial planning stages.
  • Nationwide Delivery: The offer of “Nationwide Delivery” within the UK ensures accessibility for a broad customer base, regardless of their geographical location. The stated delivery time of “Within 7 Days” is also a crucial piece of information for project scheduling.
  • Order Samples: The option to “Order Samples” is invaluable for customers to assess the quality, color, and texture of materials before committing to a large purchase. This reduces uncertainty and helps in making informed decisions.
  • Login/Register Functionality: The presence of “Login/Register” and a shopping cart system visible as “Your cart is currently empty” and “£0.00” indicates a standard e-commerce setup, allowing for efficient order tracking and repeat purchases.

Customer Support and Experience Enhancers

  • Direct Phone Contact: Prominently displaying “Call us on 01538 398708” makes it easy for customers to reach out for inquiries, technical assistance, or order support.
  • Gallery Section: A “Gallery” link suggests that they provide examples of their work or products in situ, which can inspire customers and demonstrate the application of their materials.
  • Recommended Products: The “Recommended Products” section on the homepage acts as a quick entry point for popular or essential items, aiding in product discovery.

Mcsroofing.co.uk Pros & Cons

Like any business, Mcsroofing.co.uk presents a mix of strengths and potential areas for improvement based on its online presence.

Understanding these can help potential customers make an informed decision.

Pros

  • Extensive Experience: With origins in 1985 and “40+ Years of Experience,” Mcsroofing.co.uk boasts significant longevity and expertise in the roofing and cladding industry. This deep knowledge base can be invaluable for customers seeking reliable advice and quality products.
  • High Trustpilot Rating: A prominent “4.9 Trustpilot” rating suggests a strong track record of customer satisfaction. This external validation is a powerful indicator of reliable service and product quality.
  • Wide Product Range: The site offers a comprehensive selection of roofing and cladding materials, including steel, fiber cement, and insulated panels, along with essential accessories like flashings, rooflights, fixings, purlins, gutters, and downpipes. This breadth of offerings caters to various project needs.
  • Customization Options: The ability to provide “Cut-to-Length” sheets and “Custom Manufactured Flashings” is a significant advantage, allowing customers to get precise materials tailored to their specific project dimensions, minimizing waste and ensuring a professional finish.
  • User-Friendly Online Tools: The “Quote Calculator” is a highly beneficial feature, providing instant cost estimates, which aids in budget planning. The option to “Order Samples” also allows customers to assess product quality and color before committing to a larger order.
  • Nationwide Delivery: Offering “Nationwide Delivery Within 7 Days” is convenient for customers across the UK, ensuring that materials can reach project sites efficiently.
  • Clear Contact Information: The prominently displayed phone number 01538 398708 facilitates direct communication, which is important for technical inquiries or specific order details.
  • Variety in Materials and Colors: The availability of multiple profiles and a wide range of colors e.g., 19 colors for TATA Colorcoat® LG Plastisol provides aesthetic flexibility and functional choices for different architectural styles and requirements.

Cons

  • Limited Online Reviews Beyond Trustpilot: While the Trustpilot rating is excellent, the website doesn’t immediately link to or showcase reviews from other independent platforms or direct customer testimonials on their own site, which could provide a more rounded view.
  • Pricing Transparency for Custom Orders: For “Custom Manufactured Flashings,” the price is listed as “£POA” Price On Application. While understandable for custom work, some customers might prefer an immediate online estimation tool or a clear process description for obtaining such quotes quickly.
  • Lack of Detailed Installation Guides/Resources: While they are experts in supply, the website doesn’t prominently feature in-depth technical guides, installation tutorials, or comprehensive FAQs regarding product application. Providing such resources could further enhance the customer experience, especially for DIY enthusiasts or less experienced contractors.
  • No Immediate Live Chat Support: There is no visible live chat option for immediate assistance, which has become a common expectation for online retailers. While a phone number is provided, a chat feature could offer quicker responses for simple queries.
  • B-Grade/Seconds Products: The inclusion of “B-Grade | Seconds” products, while potentially offering cost savings, might require customers to carefully review descriptions and understand the implications of purchasing non-first-grade materials. Clearer categorization or disclaimers might be beneficial.
  • Minimal Information on Warranty: Details regarding product warranties or guarantees are not immediately apparent on the homepage. For significant investments like roofing materials, customers often seek clear warranty information.

Mcsroofing.co.uk Pricing

Based on the product listings visible on the Mcsroofing.co.uk homepage, the pricing structure appears to be straightforward, with costs clearly displayed per unit or length.

However, like any building material supplier, the final cost will depend heavily on the specific product, quantity, and any customization required.

General Pricing Overview

  • Per-Unit/Per-Length Pricing: Most products, such as roofing sheets, are priced per linear meter or per panel. For example:
    • TATA Ruralclad® Polyester Roof Sheets: £9.54 – £15.36 presumably per meter, depending on profile/length.
    • TATA Colorcoat® GP Plastisol Roof Sheets: £16.26 – £19.32.
    • Grey Alkyd Polyester B-Grade: £9.12 – £11.10, indicating a lower price point for seconds/B-grade materials.
  • Flashings: Priced per 3000mm length, with prices ranging from £17.94 to £48.24 depending on material and size.
  • Insulated Panels: Listed at a fixed price per panel, e.g., “Insulated Roof Panel | PIR | 30mm | TATA Trisomet®” at £95.94.
  • Rooflights: Priced per length or unit, for example, a 1525mm rooflight at £27.00 or a 3050mm rooflight at £54.00.
  • “£POA” for Custom Orders: For “How to Order Custom Manufactured Flashings,” the pricing is “£POA” Price On Application. This is standard for bespoke items where the cost depends on specific dimensions, complexity, and material.

Factors Influencing Price

  • Material Type: Different materials e.g., polyester, plastisol, GRP, PIR carry different base costs, reflecting their properties, durability, and manufacturing complexity.
  • Profile and Thickness: The profile e.g., 32/1000, 34/1000, 3″ Corrugated and thickness of sheets can influence the price per meter.
  • Length/Quantity: While priced per unit, bulk orders or longer lengths might inherently affect the total cost. The “Cut-to-Length” service implies that customers pay for the exact length needed, which can optimize costs by reducing waste.
  • Color Options: While not explicitly shown to affect price on the homepage, some premium or specialized colors might carry a slight upcharge, although many products offer a wide range of colors at a consistent price.
  • Grade of Material: The presence of “B-Grade | Seconds” products indicates a tiered pricing strategy, where slightly imperfect materials are offered at a lower price point, providing a more budget-friendly option for certain projects.
  • Delivery Costs: While “Nationwide Delivery” is offered, the website doesn’t explicitly detail delivery charges on the homepage. These costs are typically calculated based on the order size, weight, and delivery location, and would likely be visible during the checkout process or via the quote calculator.

Using the Quote Calculator

The presence of a “Quote Calculator” is a significant advantage for customers.

This tool likely allows users to input their specific dimensions, material choices, and quantities to receive an immediate estimated cost, providing transparency and aiding in budget management before committing to a purchase.

It effectively allows customers to “price their project” without needing to contact sales directly for every scenario.

Mcsroofing.co.uk Alternatives

When considering roofing and cladding suppliers in the UK, several other companies offer similar products and services.

The choice often comes down to specific material needs, price points, delivery logistics, and customer service preferences.

Here are a few notable alternatives to Mcsroofing.co.uk:

1. Cladco Profiles

  • Overview: Cladco Profiles is a well-known supplier of composite decking, roofing sheets, wall cladding, and flashings. They cater to both trade and domestic customers and are popular for their wide range of steel roofing sheets, particularly corrugated and box profile options.
  • Key Offerings:
    • Steel roofing sheets various profiles, gauges, and finishes like Plastisol, Polyester.
    • Composite decking.
    • Z Purlins and C Sections.
    • Flashings and rooflights.
  • Similarities to Mcsroofing.co.uk: Offers cut-to-length sheets, a range of colors, and nationwide delivery. Often has online calculators for project estimates.
  • Potential Differences: May have slightly different product ranges or lead times depending on stock. Cladco is heavily marketed, often seen in trade publications.

2. Bushbury Cladding Ltd

  • Overview: Bushbury Cladding specializes in steel roofing sheets and wall cladding, serving the industrial, agricultural, and domestic markets. They are known for manufacturing their own sheets, which can sometimes lead to competitive pricing and faster turnaround times.
    • Box profile and corrugated steel roofing sheets.
    • Tile effect roofing sheets.
    • Insulated panels.
    • Flashings, purlins, and accessories.
  • Similarities to Mcsroofing.co.uk: Focus on steel roofing and cladding, offer bespoke lengths, and have a strong emphasis on quality and service.
  • Potential Differences: Might have a more localized focus in certain areas or a different emphasis on specific product types e.g., more agricultural focus.

3. Capital Steel Buildings

  • Overview: While primarily a supplier of complete steel framed buildings, Capital Steel Buildings also offers a range of individual roofing and cladding components. They might be more suited for larger, integrated projects but can still supply materials.
    • Full steel building kits.
    • Roofing and wall cladding sheets often with options for insulation.
    • Structural steel components.
  • Similarities to Mcsroofing.co.uk: Deals with similar core materials steel roofing and cladding.
  • Potential Differences: Their primary business is often larger scale building projects, so their individual material supply might be structured differently or geared towards larger orders.

4. Briarwood Products

  • Overview: Briarwood Products is a major supplier of agricultural and industrial building materials, including fiber cement roofing sheets, which Mcsroofing.co.uk also carries. They have a strong reputation in the agricultural sector.
    • Fiber cement roofing sheets Big Six, Profile 3.
    • Steel roofing and cladding.
    • Building boards and agricultural components.
  • Similarities to Mcsroofing.co.uk: Offers fiber cement options and serves the agricultural market.
  • Potential Differences: May have a more specialized focus on specific materials or a different distribution network.

Choosing an Alternative: Factors to Consider

  • Specific Material Needs: Do you need steel, fiber cement, or insulated panels? Check which supplier excels in your required material.
  • Project Size and Complexity: For very specific or large-scale custom orders, some suppliers might be better equipped than others.
  • Pricing: Compare prices, including delivery charges, for the exact materials and quantities you need. Don’t forget to factor in any “cut-to-length” savings.
  • Delivery Lead Times: Ensure the supplier can meet your project timeline. Mcsroofing.co.uk states “Within 7 Days,” which is a good benchmark.
  • Customer Service and Support: Look for reviews, assess their responsiveness, and check if they offer technical advice.
  • Online Tools: If a quote calculator or sample ordering is important to you, confirm these features are available on alternative sites.

Ultimately, researching multiple suppliers, getting quotes, and checking recent reviews will help ensure you find the best fit for your roofing and cladding needs.

Mcsroofing.co.uk vs. Other Suppliers

When evaluating Mcsroofing.co.uk against its competitors in the UK roofing and cladding market, several key differentiators and similarities emerge.

The choice for customers often hinges on a balance of product range, pricing, lead times, and specific service offerings.

Experience and Reputation

  • Mcsroofing.co.uk: Stands out with “40+ Years of Experience” since 1985 and a strong “4.9 Trustpilot” rating. This longevity and external validation are significant trust builders.
  • Competitors e.g., Cladco, Bushbury: Many competitors also have substantial experience, but fewer might explicitly highlight a 40+ year history on their homepage. Trustpilot ratings for competitors vary, but high ratings are common among reputable suppliers. A search for “Cladco Profiles Trustpilot” shows a 4.7-star rating from over 4,000 reviews, indicating similar customer satisfaction.

Product Range and Specialization

  • Mcsroofing.co.uk: Offers a comprehensive suite of steel, fiber cement, and insulated roofing/cladding. Their “Cut-to-Length” and “Custom Manufactured Flashings” are strong points. The inclusion of TATA-branded materials Ruralclad, Colorcoat, Trisomet indicates quality sourcing.
  • Cladco Profiles: Very strong in steel roofing and composite decking. Their range of accessories is extensive.
  • Bushbury Cladding: Focuses heavily on steel roofing and wall cladding, often manufacturing in-house, which can be an advantage for specific lead times or custom orders.
  • Briarwood Products: Specializes more in fiber cement and agricultural building solutions.
  • Key Differentiator: Mcsroofing.co.uk’s balance of offering steel, fiber cement, and insulated panels, combined with custom fabrication, positions them as a versatile generalist capable of meeting a wide array of project types, rather than just specializing in one material.

Pricing and Transparency

  • Mcsroofing.co.uk: Provides clear pricing for standard products on the homepage and features a “Quote Calculator” for immediate estimates. “£POA” for custom flashings is standard.
  • Competitors: Most reputable suppliers offer online pricing and/or quote tools. Some, like Cladco, also have well-integrated pricing structures for cut-to-length products.
  • Competitive Edge: The “Quote Calculator” on Mcsroofing.co.uk is a valuable tool that not all competitors integrate as prominently or effectively. This gives them a potential edge in initial customer engagement for quick budgeting. The presence of “B-Grade | Seconds” products also offers a distinct lower-cost alternative that might not be as widely advertised by all competitors.

Online Experience and Tools

  • Mcsroofing.co.uk: Clean, navigable website with a quote calculator, sample ordering, and nationwide delivery.
  • Competitors: Many competitors also have robust e-commerce platforms. Some might offer more extensive online resources, such as detailed installation guides or video tutorials, which Mcsroofing.co.uk could potentially enhance.
  • Opportunities: While Mcsroofing.co.uk provides essential tools, adding a live chat feature or more in-depth technical documentation could further elevate their online customer service to match or exceed some of the more digitally advanced competitors.

Delivery and Logistics

  • Mcsroofing.co.uk: States “Nationwide Delivery Within 7 Days.” This is a reasonable lead time for fabricated materials.
  • Competitors: Delivery times vary. Some might offer faster lead times for stock items, while others might have longer waits for custom orders. It’s crucial for customers to confirm delivery schedules with any supplier.

Customer Service Approach

  • Mcsroofing.co.uk: “Big Enough to Deliver, Small Enough to Care” tagline, prominent phone number, and strong Trustpilot rating suggest a focus on balancing capacity with personalized service.
  • Competitors: Vary. Some larger suppliers might operate more on a volume basis, while smaller ones might offer more bespoke interaction. Customer reviews are key to assessing the true service level of any supplier.

In essence, Mcsroofing.co.uk positions itself as a reliable, experienced, and versatile supplier with a strong focus on customer convenience through online tools and custom fabrication.

While competitors excel in certain niches or specific online features, Mcsroofing.co.uk’s long history, high customer satisfaction, and comprehensive product offering make it a strong contender in the UK roofing and cladding market.

Customers should always compare quotes and specific service details for their particular project needs.

How to Order from Mcsroofing.co.uk

Ordering from Mcsroofing.co.uk appears to be a straightforward process, designed to be user-friendly for both individuals and trade customers.

The website prominently features tools and navigation paths that guide users from product selection to purchase.

Step-by-Step Ordering Process

  1. Browse Products:
    • Start by navigating through the main product categories such as “Roof & Wall Sheets,” “Flashings,” “Insulated Panels,” “Rooflights,” “Fixings & Accessories,” “Fibre Cement,” “Purlins & Accessories,” and “Gutter & Downpipe.”
    • Use the search bar if you know exactly what you’re looking for.
  2. Select Specific Product:
    • Click on the desired product to view its details. For example, selecting “TATA Ruralclad® Polyester | New | Cut-to-Length | Box Profile & Corrugated Roofing Sheets.”
  3. Configure Options:
    • For items like roofing sheets, you’ll likely need to select:
      • Profile: E.g., 32/1000, 34/1000, 3″ Inch Corrugated.
      • Color: If multiple options are available e.g., “2 Colours,” “19 Colours”.
      • Length: This is where the “Cut-to-Length” feature comes in. You will specify the exact lengths required.
      • Quantity: The number of sheets or items needed.
    • For flashings, you’d select color and size.
    • For custom items like flashings, the “How to Order Custom Manufactured Flashings” section will direct you to a specific process, likely involving a quote request as indicated by “£POA”.
  4. Utilize the Quote Calculator Optional but Recommended:
    • Before adding to cart, or even before starting to browse, you can use the “Try Our Quote Calculator.” This tool allows you to input your project specifications to get an estimated cost, helping you budget accurately.
  5. Add to Cart:
    • Once you’ve configured your product and selected quantities, click the “Add to basket” button.
  6. Review Cart:
    • Click on the shopping cart icon usually in the top right corner, showing “0 £0.00” if empty to review your selected items.
    • At this stage, you can adjust quantities or remove items.
  7. Proceed to Checkout:
    • Once satisfied with your cart, proceed to checkout.
  8. Login/Register or Checkout as Guest:
    • The website has a “Login/Register” option. If you’re a returning customer, log in. New customers can register for an account which might save details for future orders or proceed as a guest.
  9. Provide Delivery Information:
    • Enter your shipping address. Ensure all details are accurate for “Nationwide Delivery Within 7 Days.”
  10. Select Payment Method:
    • Choose your preferred payment method. Standard options usually include credit/debit cards.
  11. Confirm Order:
    • Review all details one last time – products, quantities, delivery address, and total cost – then confirm your order.
  12. Receive Confirmation:
    • You should receive an order confirmation email with details of your purchase and an estimated delivery date.

Important Considerations

  • Custom Orders: For items marked “£POA” Price On Application like custom flashings, the process will involve a direct inquiry to Mcsroofing.co.uk to discuss specifications and receive a tailored quote.
  • Samples: If you’re unsure about color or material, utilize the “Order Samples” option before placing a large order.
  • Contact for Assistance: Don’t hesitate to use the provided phone number 01538 398708 if you have any questions or need assistance during the ordering process, especially for complex projects.

By following these steps and leveraging the website’s tools, customers can efficiently order the necessary roofing and cladding materials from Mcsroofing.co.uk.

Mcsroofing.co.uk Customer Support

Based on the information readily available on their homepage, Mcsroofing.co.uk appears to prioritize direct communication and customer satisfaction.

Their customer support strategy seems to focus on accessibility and leveraging their long-standing industry expertise.

Key Aspects of Customer Support

  1. Direct Phone Contact:
    • The most prominent feature of their customer support is the clearly displayed phone number: 01538 398708. This number is visible at the very top of the homepage and in the main menu.
    • Implication: This suggests a preference for direct, real-time communication, which can be highly effective for complex inquiries, technical questions about products, or urgent order modifications. It allows customers to speak directly with an expert, leveraging the company’s “40+ Years of Experience.”
  2. Reputation via Trustpilot:
    • The “Rated 4.9 on Trustpilot” badge is a strong indicator of high customer satisfaction. Trustpilot is a third-party review platform, so this rating reflects genuine customer experiences with the company’s products, services, and presumably, their support.
    • Implication: A consistently high rating across a significant number of reviews implies that Mcsroofing.co.uk generally resolves issues effectively, delivers on promises, and provides a positive overall customer experience, including their support interactions.
  3. Quote Calculator:
    • While not a direct support channel, the “Quote Calculator” is a proactive support tool. It empowers customers to get immediate answers regarding pricing for their specific needs without needing to contact support directly.
    • Implication: This reduces the burden on customer service for routine pricing inquiries, allowing their team to focus on more complex issues and personalized assistance.
  4. Order Samples Feature:
    • The ability to “Order Samples” also acts as a form of pre-purchase support. It helps customers make informed decisions about product quality, color, and finish, minimizing the chances of post-purchase dissatisfaction related to material appearance.
    • Implication: By providing samples, they implicitly offer a way for customers to verify product suitability before committing to a larger order, reducing the need for returns or exchanges.
  5. “Big Enough to Deliver, Small Enough to Care” Philosophy:
    • This tagline suggests a commitment to both efficiency and personalized attention.
    • Implication: It hints that despite their capacity to handle large orders, they aim to provide a level of care and responsiveness typically associated with smaller businesses, which often translates to more attentive customer support.

Areas for Potential Enhancement Based on visible homepage features

  • Live Chat: A live chat feature on the website could offer immediate, text-based support for quick questions that don’t warrant a phone call, especially during business hours.
  • Dedicated FAQ Section: While an order process might be intuitive, a comprehensive FAQ section addressing common questions about products, delivery, returns, and installation could further empower customers.
  • Online Contact Form/Email: While a phone number is primary, an easily accessible online contact form or direct email address for non-urgent inquiries could be beneficial.
  • Knowledge Base/Technical Resources: For a specialized product like roofing, providing a knowledge base with technical specifications, installation tips, or troubleshooting guides could significantly enhance customer self-service capabilities.

In summary, Mcsroofing.co.uk’s customer support appears robust due to its direct phone access and strong positive reputation on Trustpilot.

Their proactive tools like the quote calculator and sample ordering also contribute to a positive customer journey.

While there’s always room for additional digital support channels, their current approach emphasizes personal interaction backed by decades of experience.

Frequently Asked Questions

What is Mcsroofing.co.uk?

Mcsroofing.co.uk is an online retailer specializing in the manufacture and supply of steel, fiber cement, and insulated roofing and cladding systems for industrial, agricultural, equestrian, and domestic market sectors in the UK. They have been established since 1985.

What kind of products does Mcsroofing.co.uk offer?

Mcsroofing.co.uk offers a comprehensive range of roofing and cladding products including roof and wall sheets steel, fiber cement, insulated, flashings, rooflights, fixings & accessories, purlins & accessories, and gutter & downpipe systems.

Does Mcsroofing.co.uk offer custom-cut roofing sheets?

Yes, Mcsroofing.co.uk offers “Cut-to-Length” options for many of their roofing sheets, allowing customers to order specific lengths to minimize waste and ensure a precise fit for their projects.

Can I get custom manufactured flashings from Mcsroofing.co.uk?

Yes, Mcsroofing.co.uk provides custom manufactured flashings.

Pricing for these bespoke items is typically “£POA” Price On Application, meaning you’ll need to contact them directly for a tailored quote. Supanet.net Reviews

What is the delivery time for orders from Mcsroofing.co.uk?

Mcsroofing.co.uk states that they offer “Nationwide Delivery Within 7 Days” for their products.

Does Mcsroofing.co.uk have a Trustpilot rating?

Yes, Mcsroofing.co.uk proudly displays a “Rated 4.9 on Trustpilot” badge on their homepage, indicating a high level of customer satisfaction based on external reviews.

How can I get a price quote from Mcsroofing.co.uk?

You can use the “Try Our Quote Calculator” available on their website to get an immediate estimated cost for your roofing or cladding project.

Are samples available before placing a large order?

Yes, Mcsroofing.co.uk offers the option to “Order Samples” so customers can assess the quality, color, and texture of materials before making a large purchase.

What types of materials are the roofing sheets made from?

Mcsroofing.co.uk offers roofing sheets made from various materials, including TATA Ruralclad® Polyester, TATA Colorcoat® GP Plastisol, Grey Alkyd Polyester, and Insulated PIR panels. Havalab.com Reviews

Do they supply to both trade and domestic customers?

Yes, Mcsroofing.co.uk caters to a wide range of market sectors, including industrial, agricultural, equestrian, and domestic, indicating they supply to both trade professionals and individual homeowners.

What is a “B-Grade” or “Seconds” roof sheet?

“B-Grade” or “Seconds” roof sheets are materials that may have minor cosmetic imperfections but are generally still fit for purpose. Mcsroofing.co.uk offers these at a lower price point, such as “Grey Alkyd Polyester | New | B-Grade | Seconds.”

How do I contact Mcsroofing.co.uk for support?

You can contact Mcsroofing.co.uk by calling their phone number, which is prominently displayed as 01538 398708 on their website.

Can I order all my roofing accessories from them?

Yes, in addition to main sheets, Mcsroofing.co.uk provides a range of essential accessories including flashings, rooflights, fixings, purlins, and gutter & downpipe systems.

What profiles of roofing sheets do they offer?

They offer various profiles such as 32/1000, 34/1000, and 3″ Inch Corrugated, allowing customers to choose based on their aesthetic and structural requirements. Tlauncher.org Reviews

Does Mcsroofing.co.uk provide insulated roofing panels?

Yes, they offer insulated roof panels, such as the “Insulated Roof Panel | PIR | 30mm | TATA Trisomet®.”

Is there a minimum order quantity?

The website does not explicitly state minimum order quantities on the homepage.

It’s best to check individual product pages or contact their sales team for specific requirements.

Can I register an account on Mcsroofing.co.uk?

Yes, the website has a “Login/Register” option, allowing customers to create an account for easier order tracking and future purchases.

Do they offer a variety of colors for their roof sheets?

Yes, many of their roof sheets and flashings are available in multiple colors. Guilteeby.com Reviews

For example, some TATA Colorcoat® Plastisol sheets come in up to 19 different colors.

What is the company’s experience in the roofing industry?

Mcsroofing.co.uk highlights that they were “Established 1985” and possess “40+ Years of Experience” in the manufacture and supply of roofing and cladding systems.

Does Mcsroofing.co.uk have a physical location I can visit?

Based on the website’s homepage, it functions primarily as an online retailer with nationwide delivery.

Details about a physical showroom or collection point are not prominently displayed.

It’s advisable to contact them directly for such inquiries. Tidyo.me Reviews

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