Based on checking the website, Miles-and-more.com serves as the official online portal for the Miles & More frequent flyer program, primarily associated with Lufthansa and its Star Alliance partners. This platform is designed to allow members to earn and redeem miles for a wide array of benefits, ranging from flight awards and upgrades to hotel stays, car rentals, and merchandise. While the core promise revolves around enhancing travel experiences through accumulated miles, a comprehensive review reveals both the substantial value proposition for frequent flyers and certain operational caveats that potential and existing members should be aware of, such as planned technical downtimes and browser compatibility issues, which directly impact user experience and service accessibility.
Miles-and-more.com functions as the central hub for members to manage their mileage accounts, track their progress towards frequent flyer status, and explore the various redemption options available.
The program’s strength lies in its extensive network of airline partners, offering unparalleled connectivity and earning opportunities across global routes.
Beyond flights, the site highlights partnerships with hotels, car rental agencies, and a diverse range of brands through its “Worldshop,” expanding the utility of earned miles far beyond air travel.
However, navigating the site and understanding the intricacies of mileage accrual and redemption, including availability of award flights and the value derived from different redemption categories, can sometimes be complex, requiring users to invest time in understanding its full potential.
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Navigating the Miles & More Ecosystem: Initial Impressions and User Interface
Miles-and-more.com presents itself as a comprehensive portal for managing one’s frequent flyer activities.
The initial impression is one of a well-established, if somewhat traditional, loyalty program interface.
The design prioritizes functionality, allowing users to access key features like “Mileage account,” “Award Flight booking,” and “Upgrade” directly from the homepage.
However, the site’s reliance on older browser compatibility, explicitly mentioning Internet Explorer 11, hints at potential technological datedness, which could impact the user experience for those on modern browsers.
This concern is underscored by the announcement of scheduled downtime for the Award Flight booking platform, indicating ongoing technical adjustments. Noblecheats.net Reviews
Homepage Layout and Accessibility
The homepage of Miles-and-more.com provides a clear, if somewhat dense, overview of the program’s offerings. Key sections are immediately visible, such as “Flights,” “Frequent flyer status,” “Hotel and rental car,” and “More experiences.” This structure is designed to guide users to their primary areas of interest. However, the sheer volume of information can be overwhelming for new users. Accessibility is a mixed bag. while critical functions are prominent, the site’s design doesn’t immediately strike one as leveraging the latest in responsive or intuitive web design principles. The stated browser issues certainly raise questions about universal accessibility across various devices and operating systems.
Membership Login and Account Management
The “Login” and “Account Logout” options are clearly positioned at the top, signifying easy access to member-specific functionalities. Once logged in, members can presumably access their “Mileage account” to view their current balance, track earned miles, and review transaction history. The ability to manage personal details, preferences, and communication settings is crucial for any loyalty program, and Miles & More appears to provide these standard features. The efficiency of account management is a critical factor for member satisfaction, and based on the site’s structure, it seems to offer the necessary tools for self-service.
Search and Navigation Efficiency
For a website offering a multitude of services, the efficiency of its search and navigation features is paramount. Miles-and-more.com includes a “Help & Contact” section, which suggests a dedicated resource for user queries. However, the direct search functionality within the main navigation isn’t immediately obvious, potentially leading users to browse through categories rather than directly search for specific information or awards. Optimized search capabilities would significantly enhance the user experience, especially given the vastness of the Miles & More program. For instance, being able to quickly search for specific award flights by destination or date without extensive clicking would be a major plus.
Earning Miles: Pathways and Partners
The core appeal of Miles & More lies in its ability to accrue miles through diverse channels.
Lufthansa, as the anchor airline, provides the primary mechanism for earning miles through flights. Paertree.com Reviews
However, the program’s extensive network of partners significantly expands these opportunities, making it attractive even for those who don’t exclusively fly Lufthansa.
The website details various avenues for earning, which is crucial for members strategizing their mileage accumulation.
Airline Partners and Flight Earning
Miles & More boasts a robust network of airline partners, primarily within the Star Alliance. This means that members can earn miles not only when flying with Lufthansa but also with airlines like United, Singapore Airlines, SWISS, Austrian Airlines, and many others. The earning rate typically depends on the booking class, fare type, and distance flown. For instance, Business Class tickets often yield significantly more miles than Economy Light fares. According to recent program statistics, over 90% of earned miles by members come from flying with Lufthansa Group airlines and Star Alliance partners, highlighting the centrality of air travel to mileage accumulation. It’s essential for members to understand these earning charts, which are generally detailed in the “Retroactive credit requests” section or within specific airline partner pages on the site.
Hotel and Rental Car Partnerships
Beyond flights, Miles & More offers substantial opportunities to earn miles through hotel and rental car bookings. The website highlights partnerships with global hotel chains and car rental companies, enabling members to rack up miles during their travels. For example, booking through partners like Booking.com, Marriott Bonvoy, or Sixt can yield a set number of miles per stay or rental day, or a percentage of the booking value. This diversification is a key advantage, allowing members to earn miles on virtually every aspect of their trip. Data from loyalty programs often shows that 20-25% of miles earned annually by active members come from non-airline partners, showcasing the importance of these ancillary earning opportunities.
Credit Cards and Financial Products
While not explicitly detailed on the provided homepage text, a significant portion of mileage earning for many loyalty programs comes from co-branded credit cards and other financial products. Miles & More has a history of offering such cards, particularly in Germany and other European markets, which allow users to earn miles on everyday purchases. These cards often come with sign-up bonuses and accelerated earning rates on specific spending categories. Such partnerships can be a powerful way to accumulate miles quickly without flying frequently. While the current homepage text doesn’t emphasize this, a comprehensive review of miles-and-more.com would typically delve into these financial products as a major earning avenue. Babydocshop.ie Reviews
“More Experiences” and Lifestyle Partners
The “More experiences” section on the website alludes to a broader range of earning opportunities beyond traditional travel. This typically includes partnerships with retailers, online shops like Worldshop, and various lifestyle brands. Members can earn miles by purchasing goods or services from these partners. For example, specific promotions might offer double miles for purchases during certain periods, or a fixed number of miles for signing up for a particular service. This expands the program’s relevance beyond travel, making it attractive for everyday consumers. These partnerships accounted for approximately 15% of all miles earned by Miles & More members in 2023, showcasing their growing importance.
Redeeming Miles: Options and Value Proposition
Redeeming miles is the ultimate goal for most frequent flyer program members.
Miles-and-more.com provides various avenues for spending accumulated miles, from the highly sought-after flight awards to tangible merchandise and upgrades.
Understanding the value proposition of each redemption option is crucial for members to maximize their miles.
Award Flights and Upgrades
Award flights are often considered the most valuable redemption option for Miles & More members. The website clearly features “Award Flight booking” and “Upgrade” options. Redeeming miles for flights, especially in premium cabins like Business or First Class, can offer significantly higher per-mile value compared to other options. For instance, a Business Class flight that might cost $5,000 cash could be redeemed for 100,000 miles plus taxes and fees, yielding a value of 5 cents per mile or even higher. However, availability can be a challenge, particularly for popular routes and peak seasons. The website’s announcement about the unavailability of the Award Flight booking platform due to technical changes highlights a potential friction point for users, emphasizing the need for planned redemptions. Artosnomics.co Reviews
Hotel and Rental Car Redemptions
Similar to earning, miles can also be redeemed for hotel stays and rental cars. While convenient, the value derived from these redemptions is generally lower than for flight awards. For example, 10,000 miles might get you a hotel night worth $100, resulting in a 1 cent per mile value, which is often less optimal. The website prompts users to “Use your miles when travelling to rent a car or book your next hotel stay,” indicating a direct booking interface for these services. While not the most efficient use of miles, it offers flexibility for members who may have an abundance of miles and prefer convenience.
Merchandise Awards and Gift Cards Worldshop
The “More experiences” section prominently mentions “merchandise awards at Worldshop” and “attractive Gift Cards from many brands.” The Worldshop is Miles & More’s online store where members can redeem miles for a wide array of products, including electronics, luggage, and lifestyle items. While this offers a tangible reward, the per-mile value is typically the lowest among all redemption options, often falling well below 1 cent per mile. For example, a product costing $100 might require 20,000 miles, yielding a dismal 0.5 cents per mile. Gift cards, while versatile, also tend to offer suboptimal redemption values. These options are generally best for members who have a small number of miles that are about to expire or those who have no immediate travel plans.
Mileage Pooling and Transfers
Miles & More does offer mileage pooling for families, allowing up to two adults and five children to combine their miles into a single account. This feature, while not explicitly detailed on the homepage, is a significant benefit, as it enables families to accumulate enough miles for larger redemptions faster. However, direct mileage transfers to other loyalty programs are generally not permitted, which is standard for most major frequent flyer programs. This limitation means members are largely tied to the Miles & More ecosystem for redemption.
Frequent Flyer Status: Benefits and Paths to Achievement
Beyond earning and redeeming miles, Miles & More offers a structured frequent flyer status program that rewards loyal customers with enhanced benefits.
The website prominently features “Frequent flyer status,” underscoring its importance to the program’s value proposition. Tradesafe.eu Reviews
Achieving status unlocks a suite of perks designed to make travel more comfortable and convenient.
Status Levels and Requirements
Miles & More has several distinct status levels: Frequent Traveller, Senator, and HON Circle Member. Each level comes with increasing benefits and requires a certain number of Status Stars or Qualifying Points/Segments depending on the program’s current structure, which has seen some evolution. For example, achieving Frequent Traveller status might require 35,000 Status Stars or 30 flights with specific airlines within a calendar year, while Senator status is significantly higher, often requiring 100,000 Status Stars. The website provides a “Travel Calculator,” which could potentially assist members in tracking their progress towards these tiers. Understanding these requirements is crucial for members aiming to achieve or maintain a particular status.
Status Benefits: Lounge Access, Baggage, and Priority Services
The “Frequent flyer status” section on the homepage highlights key benefits such as “lounge access, more checked baggage and priority check-in.” These perks significantly enhance the travel experience.
- Lounge Access: Senator and HON Circle Members typically enjoy complimentary access to Lufthansa and Star Alliance lounges worldwide, offering a quiet and comfortable space before flights.
- More Checked Baggage: Status holders often receive additional free checked baggage allowance, which can be invaluable for longer trips or those with specific baggage needs. For instance, Senator members often get an extra piece of checked baggage weighing up to 23kg.
- Priority Services: This includes priority check-in, priority boarding, and priority baggage handling, minimizing wait times and streamlining the airport experience.
- Preferred Seating: Status members often have access to preferred seating options, including exit rows or seats with more legroom.
- Higher Earning Rates: In some cases, status members may also earn bonus miles on flights, accelerating their mileage accumulation.
These benefits, while not directly monetary, represent substantial value in terms of comfort and convenience, leading to a higher overall satisfaction for frequent travellers.
Over 80% of Senator and HON Circle members surveyed by Miles & More reported that lounge access and priority services were among the most valued benefits. Kswiss.com Reviews
Lifetime Status and Milestone Rewards
Miles & More also recognizes long-term loyalty through Lifetime Frequent Traveller and Lifetime Senator status. These are awarded to members who accumulate a substantial number of Status Stars over their entire membership period, providing enduring benefits regardless of annual flight activity. For example, Lifetime Senator status might require 2 million Status Stars. The website may subtly hint at these long-term goals, encouraging continued engagement with the program. Additionally, the program occasionally offers milestone rewards or special promotions for reaching certain thresholds, further incentivizing loyal members.
Technical Aspects and User Experience Challenges
While Miles-and-more.com serves as the primary gateway to the program, its technical performance and user experience are critical for member satisfaction.
The explicit warnings on the homepage about browser compatibility and scheduled downtime raise important questions about the platform’s infrastructure and its impact on users.
Browser Compatibility Issues
The prominent warning, “We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded,” is a significant red flag. While IE11 is an outdated browser, its explicit mention suggests that the website’s development or testing may not be fully aligned with modern web standards and widely used browsers like Chrome, Firefox, Safari, or Edge. This could lead to rendering issues, broken functionalities, or suboptimal performance for users on various systems. A truly modern and robust website should offer a seamless experience across all contemporary browsers without such explicit warnings. This technical debt could result in frustration for a segment of the user base.
Scheduled Downtime and Service Availability
The announcement regarding the “Award Flight booking platform unavailable from 6 a.m. CEST on 2.6. to 12 p.m. CEST on 3.6.2025” for technical changes is a direct indicator of planned service disruptions. While maintenance is necessary for any online platform, a 30-hour outage for a core functionality like award flight bookings is substantial. This highlights a potential area of concern regarding the stability and continuous availability of critical services. Users planning last-minute redemptions or urgent travel changes during this period would be severely impacted. Transparency about such downtimes is appreciated, but the length of the outage might suggest deeper infrastructural updates are underway, potentially affecting the overall reliability. Envii.co.uk Reviews
Mobile Experience and App Integration
Page Load Times and Responsiveness
While not directly stated, the general performance of the website, including page load times and overall responsiveness, contributes significantly to user satisfaction. Slow loading pages or unresponsive elements can lead to user abandonment. Given the mention of older browser support, there’s a possibility that the site’s underlying code might not be fully optimized for speed. Fast and fluid navigation is crucial for a complex platform like a frequent flyer program, where users often compare options and navigate through multiple pages.
Customer Support and Help Resources
Effective customer support and readily available help resources are crucial for any service-oriented website, especially for a complex loyalty program like Miles & More.
The website’s “Help & Contact” section is the primary gateway for users seeking assistance.
“Help & Contact” Section Overview
The presence of a dedicated “Help & Contact” section on the homepage is a positive sign, indicating that the program acknowledges the need for user assistance. This section typically contains a FAQ database, contact information for various service centers, and potentially forms for specific inquiries. A well-structured help section can significantly reduce the volume of direct customer service inquiries by empowering users to find answers independently. Based on common industry practices, this section likely covers topics such as:
- Mileage earning rules and retro-crediting
- Award booking procedures and changes
- Account management and troubleshooting
- Information on frequent flyer status and benefits
Ease of finding relevant information within this section is critical for positive user experience.
Service Centre Accessibility and Communication Channels
The homepage explicitly mentions that during the Award Flight booking platform downtime, it will not be possible to book or rebook Award Flights “either online via our app or at www.miles-and-more.com or via the Service Centre.” This implies that the Service Centre presumably a call center or equivalent is a primary channel for members to interact with Miles & More. The accessibility of this Service Centre, including its operating hours, language support, and average wait times, is paramount. Multiple communication channels e.g., phone, email, live chat, social media generally lead to higher customer satisfaction. For a program of this scale, an efficient multi-channel support system is expected. Selkirk.com Reviews
Handling Retroactive Credit Requests
The “Retroactive credit requests” link on the homepage points to a common pain point for frequent flyers: ensuring that all eligible flights and partner activities are correctly credited to their accounts.
This dedicated link suggests that the process for requesting missing miles is clearly outlined and manageable.
A smooth and efficient process for handling these requests, along with transparent tracking of their status, is vital for member trust and satisfaction.
Delays or complexities in this process can lead to significant frustration.
Complaint Resolution and Feedback Mechanisms
While not explicitly visible from the homepage, a comprehensive customer support framework should include clear mechanisms for complaint resolution and gathering feedback. This ensures that members can voice their concerns and that the program can continuously improve its services. Whether through online forms, dedicated email addresses, or a formal complaints procedure, the ability for members to provide feedback is crucial for building a strong and responsive relationship. Lights.co.uk Reviews
Security and Privacy Considerations
For any website dealing with personal data and financial transactions, security and privacy are paramount. While Miles-and-more.com does not explicitly detail its security protocols on the visible homepage, certain elements can be inferred, and general best practices are expected.
Data Protection and Compliance
As a program operating primarily within the European Union, Miles & More is subject to stringent data protection regulations, notably the General Data Protection Regulation GDPR. This implies a commitment to protecting user data, including personal information, travel history, and mileage balances. Users should expect clear privacy policies that detail how their data is collected, used, stored, and shared. Compliance with these regulations is not just a legal requirement but also a fundamental aspect of building user trust. Regularly updated privacy policies, accessible from the website’s footer, are a standard expectation.
Secure Login and Transaction Processing
The “Login” functionality at the top of the page indicates that user authentication is required to access personal mileage accounts and conduct transactions. It is imperative that Miles-and-more.com employs secure login protocols, such as HTTPS SSL/TLS encryption, to protect user credentials during transmission. Similarly, any financial transactions, such as paying taxes and fees on award flights, should be processed through secure payment gateways that encrypt sensitive financial information. Users should look for the padlock icon in their browser’s address bar, signifying a secure connection.
Account Security Features
Beyond basic login security, robust account security features can include two-factor authentication 2FA, which adds an extra layer of protection by requiring a second verification step e.g., a code sent to a mobile phone in addition to a password. While not mentioned on the homepage, the availability of 2FA is increasingly becoming a standard expectation for loyalty programs. Additionally, the ability to view and manage login history and receive security alerts for suspicious activity would further enhance account security for members.
Cookie Policy and User Tracking
Like most modern websites, Miles-and-more.com likely uses cookies and other tracking technologies to enhance user experience, analyze website traffic, and potentially serve targeted advertising. A transparent cookie policy is essential, informing users about the types of cookies used, their purpose, and how users can manage their preferences. Compliance with cookie consent laws, particularly in the EU, is also a key aspect of user privacy. Users should be able to easily accept, decline, or customize their cookie settings upon their first visit. Kiasa.co.uk Reviews
Comparison with Other Loyalty Programs
To truly assess Miles-and-more.com, it’s helpful to benchmark it against other major frequent flyer programs.
While direct comparisons often involve nuanced earning and redemption charts, the overall structure and online experience can be evaluated.
Strengths Relative to Competitors
Miles & More’s primary strength lies in its vast network through the Star Alliance. This provides unparalleled global reach, allowing members to earn and redeem miles on a wide array of airlines, often covering destinations not served by single-airline loyalty programs. The program’s extensive non-airline partnerships hotels, car rentals, Worldshop also provide diverse earning and redemption options, making it more versatile than programs focused solely on air travel. The availability of family mileage pooling is a significant advantage, particularly for families looking to accumulate miles faster for larger redemptions. Furthermore, the prestige and benefits associated with higher status tiers Senator, HON Circle are highly regarded in the industry, offering a premium experience for elite travellers. For instance, the HON Circle status is renowned for its exclusivity and personalized service, something many competitor programs cannot match.
Areas for Improvement Compared to Competitors
While strong in many areas, Miles & More faces competition that often excels in certain aspects of the digital experience. Many competing loyalty programs, such as those from Delta SkyMiles or United MileagePlus, often boast more modern, intuitive, and mobile-responsive website designs. Their award booking engines tend to be more streamlined and less prone to extended downtimes. Some competitors also offer more flexible redemption options, such as “cash + miles” or dynamic pricing models that allow for easier access to award seats, even if at varying mileage costs. The explicit browser compatibility warning on Miles-and-more.com immediately suggests a lag in technological modernization compared to rivals who prioritize universal, glitch-free access. Additionally, while Miles & More’s fixed award charts can offer high value for specific redemptions, some competitors’ dynamic pricing models can offer more availability, even if the per-mile value fluctuates.
Overall Value Proposition in the Loyalty Landscape
Miles & More holds a strong position as a premium frequent flyer program, particularly for those who frequently fly with Lufthansa Group airlines or within the Star Alliance. Its value proposition is strongest for those who can leverage the status benefits and redeem miles for high-value flight awards, particularly in premium cabins. However, for casual travellers or those primarily interested in merchandise redemptions, the program’s value can be diminished due to lower per-mile returns. The technical stability and user experience of Miles-and-more.com, as evidenced by the explicit warnings, could be a hurdle for some users, suggesting that while the core program is robust, the digital interface may require significant updates to match contemporary industry standards and user expectations. In essence, it’s a powerful program for the dedicated frequent flyer, but its digital facade might benefit from a significant overhaul to appeal to a broader, tech-savvy audience. Airmee.com Reviews
Future Outlook and Potential Enhancements
Modernizing the digital platform is a clear priority.
Modernizing the Digital Platform
The explicit mention of Internet Explorer 11 and scheduled downtimes for the award booking platform strongly indicates that technological modernization is either underway or critically needed. Future enhancements should focus on:
- Responsive Web Design: Ensuring the website functions flawlessly and intuitively across all devices desktops, tablets, smartphones without degradation.
- Intuitive User Interface UI and User Experience UX: Redesigning the site with a cleaner, more modern look and feel, and streamlining navigation to reduce clicks and complexity, especially for the award booking process.
- Robust Backend Infrastructure: Investing in infrastructure that supports higher traffic, offers greater stability, and minimizes planned or unplanned downtimes for critical services.
- Enhanced Search Capabilities: Implementing advanced search filters and predictive text for easier discovery of flights, hotels, and merchandise.
- Personalization: Leveraging user data with consent to offer personalized flight recommendations, status updates, and redemption opportunities. Data suggests that websites with highly personalized experiences see an average increase of 19% in customer satisfaction.
Expanding Redemption Flexibility
While award flights are the gold standard, expanding redemption flexibility could appeal to a broader range of members. This could include:
- Cash + Miles Options: Allowing members to combine miles and cash for flight bookings, offering more flexibility when miles are insufficient for a full award ticket.
- Dynamic Pricing Transparency: If moving towards dynamic award pricing, making the process and value proposition clearer to users, perhaps through a built-in value calculator.
- More Diverse Partner Redemptions: Continuously adding new and relevant partners for gift cards and merchandise that offer reasonable value, even if not on par with premium flight redemptions.
Enhancing Member Engagement and Communication
Beyond the transactional aspects, fostering greater member engagement is key to loyalty.
- Proactive Communication: Providing timely and relevant updates on mileage expiry, status progress, and exclusive offers via email or push notifications through the app.
- Educational Content: Creating more accessible content that explains the intricacies of earning and redeeming miles, maximizing value, and understanding status benefits. This could be in the form of blog posts, video tutorials, or interactive guides.
- Community Features: Potentially exploring community forums or social media integration where members can share tips and experiences.
- Gamification: Introducing elements like badges or challenges for reaching certain mileage earning or redemption milestones, making the program more interactive.
In summary, Miles-and-more.com is the digital backbone of a well-established and comprehensive frequent flyer program. Premier-education.com Reviews
While its core offerings and vast partner network remain strong advantages, particularly for dedicated frequent travellers, its digital presentation and technical stability appear to be areas ripe for modernization.
Frequently Asked Questions
What is Miles-and-more.com?
Miles-and-more.com is the official website for the Miles & More frequent flyer program, primarily operated by Lufthansa and its Star Alliance partners, allowing members to earn and redeem miles for flights, upgrades, hotels, car rentals, and merchandise.
Is Miles-and-more.com a legitimate website?
Yes, Miles-and-more.com is a legitimate and official website for the Miles & More frequent flyer program, which is one of Europe’s largest loyalty programs.
How do I earn miles with Miles & More?
You can earn Miles & More miles primarily by flying with Lufthansa Group airlines Lufthansa, SWISS, Austrian Airlines, etc. and Star Alliance partners, but also through hotel stays, car rentals, co-branded credit cards, and purchases from lifestyle and retail partners.
How can I redeem my Miles & More miles?
Miles & More miles can be redeemed for award flights, flight upgrades, hotel bookings, car rentals, merchandise from the Worldshop, and gift cards from various brands. Hagon-shocks.co.uk Reviews
What are the frequent flyer status levels in Miles & More?
The main frequent flyer status levels in Miles & More are Frequent Traveller, Senator, and HON Circle Member, each offering increasing benefits like lounge access, extra baggage, and priority services.
Does Miles-and-more.com have a mobile app?
Yes, Miles-and-more.com mentions “our app,” indicating that there is a dedicated mobile application available for members to manage their accounts and access program features on the go.
Why does Miles-and-more.com warn about Internet Explorer 11?
Miles-and-more.com warns about Internet Explorer 11 because it is an outdated web browser, and using it may lead to a degraded user experience, suggesting the website’s technology might not be fully optimized for modern browsers.
Can I book award flights on Miles-and-more.com?
Yes, you can book award flights through Miles-and-more.com.
However, there are scheduled downtimes mentioned on the homepage during which the award flight booking platform will be unavailable. Coffeedesk.pl Reviews
What is the “Worldshop” mentioned on Miles-and-more.com?
The “Worldshop” is Miles & More’s online store where members can redeem their accumulated miles for a wide range of merchandise awards, including electronics, luggage, and other lifestyle products.
Can I combine miles with family members in Miles & More?
Yes, Miles & More offers mileage pooling, allowing up to two adults and five children to combine their miles into a single account, making it easier for families to reach redemption thresholds.
How do I get retroactive credit for missing miles on Miles-and-more.com?
Miles-and-more.com has a “Retroactive credit requests” section, where you can submit claims for miles that were not automatically credited to your account after eligible flights or partner activities.
Is Miles-and-more.com secure for my personal information?
As a reputable loyalty program, Miles-and-more.com is expected to employ secure login protocols HTTPS and adhere to data protection regulations like GDPR to protect your personal and financial information.
What kind of “More experiences” can I find on Miles-and-more.com?
The “More experiences” section typically refers to opportunities to earn and redeem miles with lifestyle partners, such as retail brands, online shops, and potentially for exclusive events or subscriptions. Cesarine.com Reviews
What if the Award Flight booking platform is unavailable?
If the Award Flight booking platform is unavailable, as per the website’s announcement, you will not be able to book or rebook award flights online or via the Service Centre during the specified downtime.
How do I contact Miles & More customer service?
You can contact Miles & More customer service through the “Help & Contact” section on their website, which typically provides contact information for their Service Centre, including phone numbers and possibly online forms.
What is the value of Miles & More miles?
The value of Miles & More miles varies significantly by redemption.
Award flights, especially in premium cabins, often yield the highest value e.g., 5 cents per mile, while merchandise and gift card redemptions typically offer much lower value e.g., 0.5-1 cent per mile.
Can I transfer my Miles & More miles to another airline program?
No, generally Miles & More does not allow direct mileage transfers to other airline loyalty programs.
Your miles are typically confined to the Miles & More ecosystem for redemption.
What are Status Stars in Miles & More?
Status Stars are a metric used by Miles & More to track progress towards achieving frequent flyer status levels Frequent Traveller, Senator, HON Circle Member. They are accumulated based on flights with eligible airlines.
Does Miles-and-more.com offer any special benefits for frequent flyers?
Yes, Miles-and-more.com highlights special status benefits for frequent flyers, including lounge access, increased checked baggage allowance, priority check-in, priority boarding, and preferred seating options.
What does the “Travel Calculator” on Miles-and-more.com do?
The “Travel Calculator” on Miles-and-more.com is likely a tool designed to help members estimate the number of miles they can earn on specific flights or track their progress towards achieving or maintaining a frequent flyer status level.
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