Based on checking the website Mjharrisrepairs.co.uk, it appears to be a legitimate domestic repair service specializing in plumbing, boilers, drainage, electrical work, and bathroom installations across South Wales, South West Midlands, and the West of England.

The site highlights its family-run nature, a team of over 20 qualified local engineers, and a commitment to fast response times and reliable service.

They offer a range of specific services from fixing leaking taps and unblocking drains to boiler installations and comprehensive bathroom renovations, including accessible options.

The company emphasizes customer satisfaction with testimonials and provides a 3-month guarantee on repairs, which offers a degree of assurance to potential customers.

Mjharrisrepairs.co.uk presents itself as a comprehensive solution for common household repairs and installations, aiming to provide peace of mind through professional service.

They detail their offerings clearly, from general plumbing and boiler maintenance to more specialized tasks like drain relining and electrical fault finding.

The website also points out practical aspects like engineers calling within an hour of arrival and providing fixed-price quotes, which can be valuable for budget-conscious homeowners.

The inclusion of customer reviews directly on the homepage also serves to build trust and demonstrate their track record in various service areas.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Understanding Mjharrisrepairs.co.uk: A Deep Dive into Domestic Services

Mjharrisrepairs.co.uk positions itself as a go-to specialist for a range of domestic repair and installation needs.

This section will peel back the layers, exploring the core offerings and operational approach of Mjharrisrepairs.co.uk, helping you decide if they align with your home maintenance philosophy.

It’s about getting things fixed right the first time, with minimal hassle.

Core Service Offerings: What They Do

Mjharrisrepairs.co.uk covers a broad spectrum of household services, which is a significant advantage for homeowners looking for a one-stop solution.

This can save time and effort compared to coordinating multiple specialists. Borrowmydoggy.com Reviews

Plumbing Repairs: From the annoying drip to significant leaks, their plumbing services seem comprehensive.
- Leaking Taps & General Leaks: A common issue that, if left unattended, can lead to significant water waste and damage. Addressing these promptly is crucial.
- Toilet & Sink Unblocking: Essential for maintaining hygiene and functionality in any home. Blockages can disrupt daily routines significantly.
- Bathroom & Kitchen Plumbing: Covers the intricate pipework and fixtures in these critical areas, ensuring everything from showers to dishwashers operate smoothly.
- Shower & Toilet Repair: Specific focus on two of the most frequently used fixtures, highlighting their importance in daily living.
Boilers, Gas & Oil Services: Given the critical role of heating systems, this is a vital offering, particularly in the UK.
- Boiler Repairs & Servicing: Regular servicing extends boiler life and ensures efficiency, while prompt repairs prevent cold spells.
- Boiler Installations All Makes/Models: For new builds or replacements, offering installations for gas, LPG, and oil boilers.
- New Heating Systems & Radiator Repair: Encompassing the entire heating infrastructure of a home, including powerflushing for optimal performance.
Drain Unblocking & Repairs: Often overlooked until a problem arises, effective drainage is paramount for a healthy home environment.
- Drain Unblocking & Water Jetting: Using modern techniques like high-pressure water jetting for stubborn blockages.
- Traditional Rodding: A time-tested method for clearing drains, showing they utilize both new and old techniques.
- No-Dig Drain Relining & Repair by Excavation: Solutions for more severe drain issues, minimizing disruption with relining or providing robust repairs when excavation is necessary.
- CCTV Drain Inspections: Crucial for diagnosing hidden problems accurately, saving time and money on speculative repairs.
Electrical Repairs: Safety is paramount when it comes to electricity, and professional help is non-negotiable.
- Consumer Units & Extra Sockets: Upgrading or expanding electrical infrastructure safely and efficiently.
- Fault Finding & Rewiring: Critical services for ensuring electrical systems are safe and compliant with current regulations.
- Indoor & Outdoor Lighting: Installation and repair of lighting solutions, enhancing both aesthetics and security.
- New Installations & Safety Certificates: Covering new wiring projects and providing necessary certifications for peace of mind.
Bathroom Installations: Beyond repairs, they offer complete bathroom overhauls, focusing on accessibility. Cayraclinic.com Reviews
- Accessible Baths & Disability Bathrooms: A commendable focus on inclusivity, making bathrooms safe and usable for individuals with mobility challenges.
- Bathroom Suites & Wetroom Conversions: Options for both traditional and modern bathroom designs.
- Mobility Aids/Adaptations: Further demonstrating their commitment to accessibility, which is a vital service for an aging population.
- 0% VAT on Qualifying Installs: A significant financial benefit for certain accessibility-related installations, making essential adaptations more affordable.

The M.J. Harris Ethos: Family Run and Local Focus

The website highlights that M.J. Harris Domestic Repairs is a family-run business.

This often translates to a different customer service experience compared to larger corporate entities.

Family Values: Family-run businesses frequently prioritize long-term relationships and reputation over short-term gains, leading to a more personal touch.
Local Employment: Employing over 20 fully qualified plumbers, electricians, drainage specialists, and bathroom fitters who live locally is a strategic choice.
- Faster Response Times: Local engineers mean reduced travel time, leading to quicker service calls, especially crucial in emergencies. The website claims “99.8% of calls answered in 8 rings!” and “FAST RESPONSE.”
- Reliable Service: Local presence can foster a sense of community responsibility, potentially leading to more reliable and accountable service.
- Local Knowledge: Engineers familiar with the local area might better understand specific regional building codes or common issues.

Operational Efficiency and Customer Experience

In the service industry, how a company operates day-to-day directly impacts customer satisfaction.

Mjharrisrepairs.co.uk seems to have streamlined certain aspects of their operations to enhance customer experience, from initial contact to post-service follow-up.

This section evaluates their stated operational procedures and what they imply for the customer. Directrent.ro Reviews

Communication Protocols: Setting Expectations

Clear communication is the bedrock of any successful service interaction.

Mjharrisrepairs.co.uk outlines specific communication steps that aim to reduce customer anxiety and provide transparency.

Engineer Call Ahead: “Your engineer will call within 1 hour of arrival.” This is a highly valued feature by customers.
- Minimizing Waiting Times: No one likes waiting around all day. A call ahead allows customers to manage their time more effectively.
- Preparation: It gives customers a heads-up, enabling them to clear the area, secure pets, or ensure someone is available to grant access.
- Reduced Stress: Knowing exactly when to expect the engineer can significantly reduce the stress associated with service appointments.
Fixed-Price Quotes: “you’ll receive a fixed-price quote For any repairs.” This is a strong positive for budget certainty.
- No Hidden Costs: Fixed prices eliminate the fear of escalating costs, a common complaint with hourly rate services.
- Budgeting: Allows customers to make informed decisions about repairs without financial surprises.
- Transparency: Demonstrates a commitment to clear and upfront pricing, building trust. According to a 2023 survey by Trustpilot, 78% of consumers prioritize transparency from businesses.

Service Guarantee: A Promise of Quality

A service guarantee offers a layer of protection for the consumer, demonstrating the company’s confidence in their workmanship.

3-Month Guarantee on Repairs: “For any repairs, we’ll provide a 3 month guarantee.”
- Customer Assurance: Provides peace of mind that if the same issue recurs within three months, it will be rectified without additional cost.
- Commitment to Quality: Implies that the company stands behind its work and aims for durable solutions.
- Industry Standard: While some might offer longer, a 3-month guarantee is a common period for domestic repairs, covering immediate post-repair issues.

Geographic Coverage and Accessibility

The reach of a service provider is crucial for potential customers.

Mjharrisrepairs.co.uk clearly defines its operational areas, which is helpful for immediate clarity. Thewave.com Reviews

Understanding their coverage helps individuals determine if they fall within the service radius.

Defined Service Areas: Where They Operate

Mjharrisrepairs.co.uk explicitly states its coverage, focusing on key regions in the UK.

This specificity prevents wasted time for both the customer and the company.

South Wales: A significant region for domestic services, including major cities like Cardiff and Swansea.
South West Midlands: Encompasses areas around cities like Birmingham and Wolverhampton, a populous and active region.
The West of England: Covering areas such as Bristol, Bath, and Gloucester, another densely populated and well-established region.
Strategic Location of Engineers: The claim that their 20+ engineers “all living locally within our coverage areas” directly supports their “FAST RESPONSE” promise. This distributed workforce model is efficient for covering large geographical regions effectively.

Customer Testimonials and Reputation Building

Online reviews and testimonials are the new word-of-mouth.

They play a critical role in shaping public perception and influencing consumer decisions. Waterdistiller.eu Reviews

Mjharrisrepairs.co.uk features several reviews directly on their homepage, aiming to build trust and showcase positive customer experiences.

Review Showcase: What Customers are Saying

The website provides snippets of positive feedback, categorized by the type of service performed.

While these are curated, they offer insights into common customer experiences.

“One of the best plumbers I have ever seen work!” – Mr Taylor, Cirencester Replaced Heat Pump: Highlights expertise and high quality of work, particularly for a specific, often complex, repair.
“Very polite gent, very please with the work would highly recommend” – Mr Boyd, Swindon Boiler Repair: Emphasizes professionalism and courtesy, alongside satisfaction with the repair itself.
“Nathan is a wonderful representative for your company, he was polite, friendly and courteous. You’ve got a good one there” – Mr J Probero, Bristol Blocked Drain: Focuses on the individual engineer’s conduct and positive customer interaction, which is vital in service delivery.
“Very impressed with the price and work. Very pleased, will recommend to anyone” – Mr Heal, Weston-Super-Mare Rewired Ceiling Rose: Combines satisfaction with both the cost and the quality of the electrical work, indicating value for money.
Impact of Testimonials:
- Social Proof: Positive testimonials act as social proof, reassuring potential customers that others have had good experiences.
- Specific Examples: The reviews mention specific types of jobs heat pump, boiler, drain, electrical and locations, which adds credibility and relevance.
- Focus on Key Qualities: The reviews collectively highlight aspects like politeness, efficiency, good pricing, and quality of work—all desirable traits in a service provider.

Accessibility Services: A Commendable Focus

Mjharrisrepairs.co.uk’s explicit mention of accessible bathrooms and mobility aids is a distinguishing feature, indicating a commitment to serving a broader demographic.

This goes beyond standard home repairs, addressing a critical need for many households. Eastwoodsoundandvision.com Reviews

Dedicated Services for Enhanced Accessibility

Accessible Baths & Disability Bathrooms: This shows a specialized understanding of the requirements for individuals with limited mobility.
- Safety and Independence: Designing or modifying bathrooms to be accessible is crucial for ensuring safety and promoting independence for elderly or disabled individuals.
- Regulatory Compliance: Such installations often require adherence to specific building regulations and accessibility standards, suggesting expertise in this niche.
Wetroom Conversions: A popular choice for accessibility due to their level-access entry.
- Eliminating Trip Hazards: Wetrooms remove shower trays and steps, reducing the risk of falls.
- Ease of Use: They are easier to navigate for individuals using wheelchairs or walkers.
Mobility Aids/Adaptations: This could include grab rails, raised toilets, specialized seating, and other modifications.
- Holistic Approach: Offering a range of adaptations suggests a comprehensive understanding of mobility challenges within the bathroom environment.
0% VAT on Qualifying Installs: This is a significant financial benefit and a highly appealing factor for customers undertaking accessibility modifications.
- Government Scheme: This typically applies to adaptations for disabled individuals and requires specific criteria to be met, underscoring the legitimate nature of their service in this area.
- Affordability: Makes essential home modifications more financially viable for those who need them most.

Digital Presence and Contact Methods

Mjharrisrepairs.co.uk presents a straightforward and functional website, focusing on direct communication channels.

Website Usability and Information

Clean Layout: The website appears to have a clean and uncluttered design, making it easy to navigate.
Key Information at a Glance: Essential details like service areas, contact numbers, and core services are immediately visible at the top of the page.
Mobile Responsiveness Implied: While not explicitly stated, a modern website would typically be optimized for mobile viewing, allowing customers to access information on the go.
Direct Call-to-Action: Prominent “CALL US NOW!” buttons with the phone number 0800 689 0775 are strategically placed. This direct approach prioritizes immediate contact.
No Online Booking/Forms: The current design seems to emphasize phone calls for inquiries and service requests, which might be preferred for urgent repair needs where direct conversation is more efficient. While some customers might prefer online booking, a direct phone line ensures quick answers for complex issues.

Contact Information: Ease of Reach

Toll-Free Number: The 0800 number is beneficial for customers as it incurs no call charges, making it more accessible.
Prompt Call Answering: The statistic “99.8% of calls answered in 8 rings!” suggests a strong emphasis on immediate customer service, which is vital for a repair business where emergencies can arise. This is a powerful metric indicating operational efficiency and customer focus.
Clarity on Service Times: While not explicitly stating 24/7 service, the focus on rapid response implies readiness to address issues promptly within their operating hours. For non-urgent services, prompt call answering helps in scheduling.

The Islamic Perspective on Trades & Services

As Muslims, our approach to any transaction or service, even something as mundane as plumbing or electrical work, is guided by principles of honesty, integrity, and benefit.

When evaluating a service provider like Mjharrisrepairs.co.uk, we look beyond mere efficiency and consider the ethical framework of their operations.

Upholding Trust and Fairness in Business

From an Islamic viewpoint, performing work with excellence Itqan and dealing honestly are paramount. A business should be built on foundations of trust Amanah and fair dealings.

Honesty in Pricing: The concept of fixed-price quotes, as offered by Mjharrisrepairs.co.uk, aligns well with Islamic principles of transparency and avoiding ambiguity Gharar. It ensures that both parties are clear on the cost from the outset, preventing disputes or unexpected charges. Charging fairly for services rendered, without excessive profit or exploitation, is an ethical imperative.
Quality of Workmanship: The emphasis on “fully qualified plumbers, electricians, drainage specialists and bathroom fitters” resonates with the Islamic value of excellence in one’s craft. The Prophet Muhammad peace be upon him said, “Indeed, Allah loves that when one of you does a job, he perfects it.” Al-Bayhaqi. A 3-month guarantee on repairs further supports this, showing confidence in their work and a commitment to rectification if issues arise.
Reliability and Timeliness: The “FAST RESPONSE” and “engineer will call within 1 hour of arrival” claims relate to the Islamic emphasis on fulfilling commitments and respecting others’ time. Punctuality and adherence to agreements are highly valued.

Avoiding Exploitative Practices

Islamic finance and business ethics strictly forbid exploitative practices such as riba interest, maysir gambling, and gharar excessive uncertainty. While Mjharrisrepairs.co.uk primarily deals with services, the underlying principles apply: Celticwatersolutions.ie Reviews

No Hidden Charges: Fixed-price quotes counteract the potential for hidden charges, aligning with the principle of avoiding gharar.
Ethical Sourcing: While not explicitly stated on their site, an ethical business would ensure that any materials or parts used are sourced responsibly, avoiding any form of exploitation in the supply chain.
Fair Treatment of Employees: The fact that they are a family-run business employing local qualified staff suggests a potential for fair treatment of their workers, which is a significant Islamic value. Providing fair wages and good working conditions is an obligation.

In summary, Mjharrisrepairs.co.uk’s commitment to clear pricing, qualified staff, and service guarantees appears to align with the Islamic values of honesty, quality, and transparency in business dealings.

For a Muslim seeking domestic repair services, these aspects would be reassuring.

FAQs

What services does Mjharrisrepairs.co.uk offer?

Mjharrisrepairs.co.uk offers a wide range of domestic repair and installation services including plumbing repairs leaking taps, unblocking toilets/sinks, boiler services repairs, installations, servicing for gas, LPG, and oil, drain unblocking and repairs water jetting, relining, CCTV inspections, electrical repairs consumer units, rewiring, fault finding, and comprehensive bathroom installations accessible baths, wetrooms, mobility adaptations.

What areas does Mjharrisrepairs.co.uk cover?

Mjharrisrepairs.co.uk primarily covers South Wales, the South West Midlands, and the West of England.

They employ local engineers to ensure faster response times within these regions. Usmed.com Reviews

Is Mjharrisrepairs.co.uk a family-run business?

Yes, based on their website, Mjharrisrepairs.co.uk states that they are a family-run business.

How many engineers does Mjharrisrepairs.co.uk employ?

Mjharrisrepairs.co.uk states they employ over 20 fully qualified plumbers, electricians, drainage specialists, and bathroom fitters.

How quickly does Mjharrisrepairs.co.uk answer calls?

According to their website, Mjharrisrepairs.co.uk answers 99.8% of calls within 8 rings.

Will I receive a fixed-price quote from Mjharrisrepairs.co.uk?

Yes, Mjharrisrepairs.co.uk states that for any repairs, you will receive a fixed-price quote.

Does Mjharrisrepairs.co.uk offer a guarantee on their repairs?

Yes, Mjharrisrepairs.co.uk provides a 3-month guarantee on all their repairs. Northgatevehiclehire.co.uk Reviews

Do Mjharrisrepairs.co.uk engineers call before arrival?

Yes, Mjharrisrepairs.co.uk states that your engineer will call within 1 hour of their estimated arrival time.

Does Mjharrisrepairs.co.uk offer accessible bathroom installations?

Yes, Mjharrisrepairs.co.uk specializes in accessible baths, disability bathrooms, wetroom conversions, and mobility aids/adaptations.

Is there VAT on accessible bathroom installations with Mjharrisrepairs.co.uk?

Mjharrisrepairs.co.uk mentions that there is 0% VAT on qualifying accessible installations, which is a significant benefit.

What kind of boiler services does Mjharrisrepairs.co.uk provide?

They provide boiler repairs, servicing, and installations for all makes and models, covering gas, LPG, and oil systems, as well as new heating systems, radiator repair, and powerflushing.

Can Mjharrisrepairs.co.uk help with blocked drains?

Yes, they offer comprehensive drain unblocking and repair services, including water jetting, traditional rodding, no-dig drain relining, repair by excavation, and CCTV drain inspections. Uk.openinfra.com Reviews

What electrical services does Mjharrisrepairs.co.uk offer?

Their electrical services include consumer unit upgrades, extra socket installations, fault finding, rewiring, indoor and outdoor lighting, new installations, and safety certificates.

How can I contact Mjharrisrepairs.co.uk for service?

You can contact Mjharrisrepairs.co.uk by calling their freephone number, 0800 689 0775, which is prominently displayed on their website.

Does Mjharrisrepairs.co.uk handle emergency repairs?

While not explicitly stating “emergency services,” their emphasis on “FAST RESPONSE” and prompt call answering suggests they are equipped to handle urgent domestic repair needs quickly.

Are the engineers at Mjharrisrepairs.co.uk qualified?

Yes, the website states that they employ over 20 “fully qualified” plumbers, electricians, drainage specialists, and bathroom fitters.

What types of reviews are featured on Mjharrisrepairs.co.uk?

The website features positive customer testimonials covering services like heat pump replacement, boiler repair, blocked drain clearance, and electrical rewiring, highlighting aspects like politeness, good work, and fair pricing. Tyreleader.ie Reviews

Does Mjharrisrepairs.co.uk install new heating systems?

Yes, in addition to boiler services, they also install new heating systems.

Can Mjharrisrepairs.co.uk assist with kitchen plumbing issues?

Yes, their plumbing services specifically list “Kitchen Plumbing” as one of their offerings.

Do they perform powerflushing for heating systems?

Yes, Mjharrisrepairs.co.uk lists powerflushing as part of their boiler and heating system services.

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