Based on looking at the website, Multicare.org.uk appears to be a specialized electronics repair service center based in the UK, focusing on a range of repairs from audio and CCTV equipment to complex PCB and ATEX-certified repairs.

They position themselves as a manufacturer-approved service center, offering a 365-day warranty, online tracking, and international reach.

For those seeking professional and reliable electronics repair services, Multicare seems to offer a comprehensive solution with a strong emphasis on quality and customer confidence, rather than being a platform for general product reviews.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Multicare.org.uk Review & First Look

Diving into Multicare.org.uk, the immediate impression is one of professionalism and specialization. This isn’t your average electronics store. it’s a dedicated repair hub.

The website is clean, easy to navigate, and clearly emphasizes its core competency: fixing electronics.

They highlight their status as a “Manufacturer Approved Service Centre,” which is a significant differentiator in a market flooded with generic repair shops.

This approval suggests a higher standard of training, access to genuine parts, and adherence to manufacturer guidelines, which can be crucial for complex or high-value electronics.

Initial Impressions of Multicare.org.uk

When you land on the site, the main services are immediately visible: Healthandsafetygroup.com Reviews

Audio Repair: From hi-fi systems to professional audio gear.
PCB Repair: This is a niche and highly technical service, indicating deep expertise.
CCTV Repair: Essential for security systems, both commercial and residential.
ATEX Repair: This is particularly noteworthy as ATEX certification relates to equipment used in hazardous environments, requiring specialized knowledge and compliance.
Appliance Repair: Broader domestic and commercial appliance servicing.

The site also prominently features their “365 Day Warranty,” “Manufacturer Authorised” status, and the ability to track repairs online.

These are key trust signals for potential customers.

Website Design and User Experience

The design of Multicare.org.uk is functional and professional, prioritizing information over flashy graphics.

Clean Layout: The navigation is straightforward, with clear links to services, their online shop, and contact information.
Information Accessibility: Key details like accepted currencies GBP, EUR, USD and tracked shipping are visible, which is helpful for an international clientele.
No Clutter: There’s no unnecessary jargon or overwhelming pop-ups, allowing users to quickly find what they need.

However, a deeper dive into actual customer reviews beyond the site’s own claims would be necessary to get a full picture of the user experience with their services.

Multicare.org.uk Features

Multicare.org.uk prides itself on a set of features designed to instill confidence and provide a seamless repair experience. These aren’t just marketing buzzwords. Vtoman.com Reviews

They represent tangible benefits for anyone entrusting them with their valuable electronics.

Their focus on authorized repairs and comprehensive support is a strong selling point in the often-unregulated world of electronics servicing.

Manufacturer Authorized and Trained Services

One of Multicare’s standout features is its manufacturer authorization. This means:

Genuine Parts: They likely have direct access to original manufacturer parts, which is crucial for the longevity and performance of repaired devices. For instance, using a non-original PCB in a complex audio system could lead to performance degradation or even failure.
Specialized Training: Their technicians are “manufacturer trained,” implying they understand the intricate designs and specific repair protocols for various brands and models. This is particularly vital for cutting-edge electronics where generic repair knowledge might not suffice. For example, repairing a high-end Pelco CCTV system requires specific diagnostic tools and knowledge provided by the manufacturer.
Warranty Preservation: For many electronics, unauthorized repairs can void the original manufacturer’s warranty. By being authorized, Multicare helps maintain that warranty status where applicable, providing peace of mind.

Comprehensive Repair Warranty and Tracking

Multicare offers a robust 365-day warranty on their repairs. This is a significant commitment and demonstrates their confidence in the quality of their work.

Extended Coverage: A full year of warranty coverage is more generous than many standard repair warranties, which often only last for 90 days or six months.
Peace of Mind: This warranty effectively minimizes the risk for the customer, knowing that if the same fault re-emerges within a year, they are covered.
Online Tracking: The ability to track your repair online is a modern convenience that improves transparency. Customers can log in and see the status of their device, from receipt to diagnosis, repair, and dispatch. This reduces the need for constant phone calls and provides real-time updates.

International Reach and Multiple Currency Support

Multicare’s service extends beyond the UK, offering international reach. This is a critical feature for businesses or individuals with specialized equipment located across different countries. Businessautomationusa.com Reviews

Global Accessibility: They cater to clients outside the UK, which is implied by their acceptance of multiple currencies GBP, EUR, USD and tracked international shipping. This opens up their services to a much wider market, especially for niche repairs like ATEX-certified equipment that might not have local authorized service centers.
Currency Flexibility: Accepting various major currencies simplifies transactions for international customers, removing the hassle of currency conversion or fluctuating exchange rates.
WEEE Compliant: Being WEEE compliant Waste Electrical and Electronic Equipment is an important environmental consideration, showing their commitment to responsible disposal and recycling practices, which is a positive sign for any environmentally conscious consumer or business.

Multicare.org.uk Pros & Cons

When evaluating any service, it’s essential to weigh the advantages against any potential drawbacks.

Multicare.org.uk, with its specialized electronics repair services, presents a clear set of pros, particularly for those with high-value or specific repair needs.

However, like any business, there might be areas where some users could find limitations.

Pros of Multicare.org.uk

Multicare’s strengths lie in its specialization and commitment to quality, offering several significant advantages:

Manufacturer Approved: This is a major differentiator. It means their technicians are trained directly by the manufacturers, use genuine parts, and follow prescribed repair methodologies. This is critical for complex or high-end electronics where generic repairs might cause more harm than good. It ensures the integrity and longevity of the repaired device.
Comprehensive 365-Day Warranty: A full year’s warranty on repairs is highly reassuring. It signifies their confidence in their workmanship and provides customers with long-term peace of mind, knowing that if the issue reoccurs, they are covered. This is significantly better than the standard 30-90 day warranties offered by many independent repair shops.
Specialized Repair Capabilities: Their focus on specific areas like PCB repair, ATEX equipment, and professional audio/CCTV systems means they possess deep expertise in these complex fields. Not many repair centers can handle ATEX-certified equipment, for instance, which requires strict adherence to safety standards.
Online Repair Tracking: This feature is a fantastic modern convenience. Customers can monitor the progress of their repair in real-time, reducing anxiety and eliminating the need for frequent phone calls. It adds a layer of transparency to the repair process.
International Reach and Multi-Currency Support: For businesses or individuals with equipment located outside the UK, or those simply preferring to pay in their local currency, this feature is invaluable. It broadens their accessibility and simplifies cross-border transactions.
WEEE Compliant: Their commitment to environmentally responsible disposal of electronic waste is a positive ethical point, appealing to customers who prioritize sustainability.

Cons of Multicare.org.uk

While the pros are compelling, some potential considerations might arise for certain users: Justthebrush.co.uk Reviews

Niche Focus May Limit General Appliance Repair: While they list “Appliance Repair,” their strong emphasis on specialized electronics audio, CCTV, PCB, ATEX might suggest they are not the go-to for general household appliance fixes that simpler, local repair shops handle. Customers seeking basic washing machine or refrigerator repairs might find their services overkill or potentially more expensive.
Geographic Location UK-Based: Despite their international reach, the physical location in the UK might mean longer shipping times and higher shipping costs for international customers, potentially offsetting some of the value, especially for smaller or less critical repairs.
Pricing Transparency Not Explicitly Stated: While they mention being “Cost Effective,” specific pricing models or a general price list aren’t prominently displayed on the homepage. Customers would likely need to contact them directly for quotes, which can be a minor inconvenience for those looking for immediate cost estimates.
Online Review Data Not Integrated: The website itself doesn’t feature direct customer testimonials or links to third-party review platforms prominently. While they are a B2B focused service, having easily accessible customer feedback would further build trust.

Multicare.org.uk Alternatives

When it comes to electronics repair, particularly for specialized or commercial equipment, finding the right alternative to a service like Multicare.org.uk depends heavily on the specific device, its complexity, and your location.

While Multicare focuses on a particular niche, there are broader categories of alternatives to consider, from manufacturer-specific services to local independent shops and even DIY resources.

Manufacturer-Specific Repair Services

For many high-value electronics, especially those still under warranty or with proprietary components, going directly to the manufacturer is often the safest bet.

Brand-Specific Service Centers: Companies like Sony, Samsung, LG, or Bose often have their own authorized service centers or networks. These centers are guaranteed to use genuine parts and have technicians specifically trained on their products. For instance, if you have a high-end Pelco CCTV camera that needs repair, Pelco’s own service network or a partner they recommend would be a direct alternative.
Advantages:
- Guaranteed Genuine Parts: No worries about aftermarket components.
- Specialized Expertise: Technicians are experts in that brand’s specific models.
- Warranty Compliance: Repairs by authorized centers typically maintain existing product warranties.
Disadvantages:
- Cost: Often more expensive than independent shops.
- Turnaround Time: Can sometimes be longer due to centralized repair facilities.
- Limited Scope: They only repair their own brand’s products.

Independent Electronics Repair Shops

For a wide range of common electronics, independent repair shops are a popular choice.

Their viability largely depends on their reputation and the specific expertise of their technicians. Chudleys.com Reviews

Local Repair Businesses: These range from small, neighborhood shops to larger independent chains. Many specialize in particular areas like mobile phone repair, laptop repair, or audio equipment.
Examples in the UK General Search: Companies like Fonespot, Tech Guys 360, or local computer repair shops found via a quick Google search in your area. You’d need to vet them carefully.
- Convenience: Often more accessible and local.
- Cost-Effective: Generally more affordable than manufacturer services.
- Broader Scope: Many can repair a variety of brands and types of electronics.
- Varying Quality: The quality of service can differ significantly from shop to shop.
- Parts Availability: May use aftermarket parts or have difficulty sourcing genuine components for obscure or older models.
- No Manufacturer Authorization: Repairs might void remaining manufacturer warranties.

Specialized Niche Repair Companies

Beyond general electronics, some companies specialize in very specific types of repairs, similar to Multicare’s focus on PCB or ATEX.

Industrial Electronics Repair: Companies focusing on industrial control systems, robotics, or specialized machinery. An example might be Northern Industrial in the UK, which specializes in industrial electronic repairs.
Audio/Visual Specialists: Dedicated hi-fi repair shops or AV integrators who also offer repair services for high-end audio and video equipment.
PCB Repair Specialists: Firms that exclusively focus on circuit board level repairs, often for industrial or complex consumer electronics.
- Deep Expertise: Highly skilled in their specific niche.
- Advanced Equipment: Possess specialized tools for complex diagnostics and repairs.
- Limited Scope: Only repair certain types of equipment.
- Potentially Higher Cost: Specialized knowledge often comes at a premium.

DIY Do-It-Yourself Resources

For those who are technically inclined and comfortable with electronics, a DIY approach can be an option, particularly for simpler issues or older devices.

Online Forums and Communities: Websites like ifixit.com, Reddit’s r/electronicsrepair, or manufacturer-specific forums offer guides, schematics, and community support.
YouTube Tutorials: Countless videos walk through repair processes for common electronic devices.
Parts Suppliers: Online stores like RS Components, Farnell, or eBay/Amazon for specific electronic components.
- Cost Savings: Only pay for parts.
- Learning Experience: Gain valuable technical skills.
- Immediate Gratification: If successful, you fix it on your own terms.
- Risk of Further Damage: Incorrect repairs can permanently brick a device.
- Time Consuming: Diagnosing and learning can take considerable time.
- Lack of Tools: Specialized tools can be expensive.
- Safety Risks: Working with electronics can be dangerous capacitors, power supplies.

Ultimately, the best alternative depends on your specific needs.

For complex, high-value, or commercially critical equipment, manufacturer services or highly specialized repair centers like Multicare are often the most reliable. Kbmtr.com Reviews

For more common consumer electronics, a reputable local independent shop might be sufficient.

Multicare.org.uk Pricing

Based on the Multicare.org.uk website, specific pricing details for their repair services are not explicitly displayed.

This is a common practice for specialized electronics repair services, particularly those dealing with a wide range of complex equipment and potentially bespoke issues.

They do, however, mention being “Cost Effective” and handling “Chargeable repairs,” which implies that their services are not free and are designed to offer value.

How Multicare Likely Handles Pricing

For services like PCB repair, ATEX equipment, or industrial electronics, pricing is almost always diagnostic-based and customized. Rosscare.co.uk Reviews

Here’s a breakdown of how Multicare likely structures its pricing model:

Diagnostic Fee: Many repair centers charge a non-refundable diagnostic fee to cover the time and expertise required to assess the fault. This fee might be waived or applied towards the total repair cost if you proceed with the repair.
Quotation System: After diagnosis, they would provide a detailed quotation for the repair. This quote would include:
- Labor Costs: Based on the estimated time required for the repair.
- Parts Costs: The cost of any replacement components needed. Since they are manufacturer-approved, these parts are likely genuine, which can influence cost.
- Shipping Costs: For sending the item to them and returning it to you, especially for international clients.
Complexity and Part Availability: The final price will heavily depend on:
- Nature of the Fault: A simple component replacement is cheaper than a complex PCB-level repair.
- Device Type: Repairing a high-end industrial control unit will naturally cost more than a standard audio amplifier.
- Part Sourcing: If a rare or specialized part needs to be ordered, it can affect both cost and turnaround time.

Factors Influencing Electronics Repair Costs

When evaluating the cost of any electronics repair, several factors come into play, regardless of the service provider:

Component Cost: The price of the individual parts that need replacing. For example, a specialized microchip for a control board will be far more expensive than a standard capacitor.
Labor Time and Expertise: Highly skilled technicians capable of component-level repairs like on a PCB command higher labor rates. Diagnostic time, especially for intermittent faults, can also add to the cost.
Tooling and Equipment: Professional repair centers invest in expensive diagnostic equipment oscilloscopes, thermal cameras, soldering stations and specialized tools, which are factored into their service costs.
Warranty and Guarantees: A service offering a 365-day warranty, like Multicare, builds that security into their pricing model. This is an assurance of quality and continued support.
Overhead: Operating a professional repair facility involves costs for rent, utilities, insurance, administrative staff, and compliance e.g., WEEE.

Getting a Quote from Multicare.org.uk

To get an accurate price from Multicare, the process would typically involve:

Contacting Them: Using their contact form or phone number provided on the website.
Describing the Issue: Providing as much detail as possible about the device, its model, and the symptoms of the fault.
Sending the Device: If necessary, sending the device for a diagnostic assessment.
Receiving a Quote: They would then provide a detailed quote for your approval before proceeding with any work.

Given their focus on “Quality driven” and “Manufacturer authorised” repairs, it’s reasonable to expect that their pricing reflects the high standard of service and the genuine parts they likely use.

For complex repairs, investing in a reputable service like Multicare, even if it means a higher upfront cost, can be more “cost-effective” in the long run by ensuring a proper, lasting repair and avoiding further damage or repeated issues. Sehriantep.co.uk Reviews

How to Cancel Multicare.org.uk Subscription

Based on the information available on the Multicare.org.uk website, there is no indication that they offer or operate on a subscription model for their core repair services.

Their business appears to be transactional, where customers send in items for repair, receive a quote, pay for the service, and have their repaired item returned.

Therefore, the concept of “canceling a Multicare.org.uk subscription” does not apply to their primary service offerings.

Understanding Multicare’s Business Model

Multicare Electronics positions itself as a service center for electronics repair, not a subscription-based platform. This means:

One-Off Repair Jobs: Customers send in a faulty item, receive a repair, and pay for that specific service. There are no recurring charges.
Online Shop for Parts/Services: While they mention an “online shop,” this would typically be for purchasing specific parts, accessories, or perhaps pre-paid repair services, rather than a recurring subscription.
Service Agreement for Each Repair: Each repair is likely handled under a distinct service agreement, initiated when you request a repair and agree to their terms and conditions, including any diagnostic fees or repair quotes.

Steps if You’ve Initiated a Repair and Wish to Cancel

If you have already sent an item to Multicare for repair and wish to cancel the service before it’s completed, you would need to: Jlifeinternational.com Reviews

Contact Multicare Directly: This is the most crucial step. Use their contact information phone number or email found on their website.
- Be Prepared: Have your repair tracking number or any reference number handy to help them quickly locate your service request.
Clearly State Your Intention: Inform them that you wish to cancel the repair service.
Discuss Return of Your Item: Ask about the process for getting your item returned, including any associated costs e.g., shipping fees if they’ve already received it, or any diagnostic fees that may have been incurred.
- It’s highly probable that if diagnostics have already been performed, a diagnostic fee might still be applicable, as this covers their time and expertise.
- You would also likely be responsible for the cost of shipping the unrepaired item back to you.

In summary, there is no subscription to cancel with Multicare.org.uk. Any “cancellation” would pertain to an ongoing repair service request that you have initiated. Their business model revolves around individual repair transactions rather than recurring memberships or subscriptions.

Multicare.org.uk vs. Competitors

When comparing Multicare.org.uk to its competitors, it’s essential to segment the market based on the type of electronics repair.

Multicare operates in a more specialized segment, particularly with its manufacturer-approved status and focus on complex repairs like PCB and ATEX.

This distinguishes them from general high-street repair shops or even broader IT service providers.

Multicare.org.uk’s Niche and Strengths

Multicare’s primary competitive advantages stem from its specialized focus and official endorsements: Houseofleverage.com Reviews

Manufacturer Authorization: This is perhaps their strongest differentiator. Being approved by electronics manufacturers e.g., BeoWorld, Pelco means:
- Guaranteed Genuine Parts: Direct access to original components, reducing risk of compatibility issues or further damage.
- Specialized Training: Technicians trained by the creators of the equipment, ensuring deep understanding of complex systems.
- Warranty Preservation: Repairs often won’t void the original product warranty.
Specialized Repair Capabilities: Their expertise in:
- PCB Printed Circuit Board Repair: This requires micro-level soldering and diagnostic skills, a capability often beyond general repair shops.
- ATEX Repair: Handling equipment for hazardous environments is a highly specialized and regulated field, setting them apart from virtually all general electronics repair services.
- Professional Audio/CCTV: Indicates competence with higher-end, more sensitive equipment.
365-Day Warranty: A full year’s warranty on repairs is a significant vote of confidence in their work, offering superior peace of mind compared to common 30-90 day guarantees.
International Reach: Accepting multiple currencies and offering tracked international shipping broadens their market significantly, especially for niche equipment that might not have local specialized repairers.

Competitors in the General Electronics Repair Market

For common consumer electronics laptops, phones, tablets, general home appliances, Multicare faces a vast number of competitors.

Local High-Street Repair Shops:
- Examples: Independent computer repair stores, mobile phone repair kiosks.
- Pros: Often cheaper, quicker turnaround for common issues, convenient for walk-ins.
- Cons: Varying quality of service, often use aftermarket parts, limited specialized expertise, may not offer extensive warranties, usually not manufacturer-authorized.
Large Retailer Repair Services:
- Examples: Services offered by retailers like Currys PC World Knowhow in the UK.
- Pros: Convenient for customers who bought devices there, often have multiple locations, potentially offer some form of warranty.
- Cons: Can be expensive, often send devices off-site longer turnaround, may not perform component-level repairs, limited to specific brands or types of products they sell.
Manufacturer’s Own Service Centers:
- Examples: Apple Stores Genius Bar, Samsung service centers.
- Pros: Guaranteed genuine parts, expert technicians, warranty compliance.
- Cons: Typically the most expensive option, can have long wait times, only service their own brand.

Competitors in the Specialized & Industrial Electronics Repair Market

This is where Multicare truly shines and faces fewer direct competitors.

Industrial Electronics Repair Specialists:
- Examples: Companies like Northern Industrial or European Automation in the UK, which focus on repairing PLCs, HMIs, servo drives, and other industrial automation equipment.
- Comparison with Multicare: While they share a focus on complex, B2B-type repairs, their specific niches might differ. Multicare emphasizes audio, CCTV, and ATEX, while others might focus more on general factory automation. Multicare’s manufacturer approval for specific brands is a key differentiator here.
Specialized Component-Level Repair Labs:
- Examples: Smaller, highly technical labs that perform only PCB-level repairs for various industries. These are often less visible online and rely on direct B2B relationships.
- Comparison with Multicare: Multicare offers this capability as part of a broader service suite, often linked to specific manufacturers, giving them an edge in terms of official backing and integrated service.

Conclusion of Comparison

Multicare.org.uk is not designed to compete with the local phone repair shop. Its strength lies in its specialization, manufacturer authorization, and robust warranty, making it a premium choice for:

High-value professional equipment: Where accuracy and genuine parts are paramount e.g., studio audio gear, advanced CCTV.
Safety-critical devices: Like ATEX equipment, where expertise and compliance are non-negotiable.
Complex component-level faults: Such as PCB repairs that general technicians cannot handle.

For those requiring such specialized services, Multicare’s unique positioning and documented capabilities offer a significant advantage over competitors who might lack the specific authorizations, training, or comprehensive warranty.

For everyday consumer electronics, however, more localized and general repair options will likely be more accessible and cost-effective. Enjoyandplay.com Reviews

Frequently Asked Questions

What is Multicare.org.uk?

Multicare.org.uk is an electronics repair service center based in the UK, specializing in professional audio, CCTV, PCB, ATEX, and appliance repairs, operating as a manufacturer-approved service center.

Is Multicare.org.uk a manufacturer-approved service center?

Yes, Multicare.org.uk explicitly states on its website that it is a “Manufacturer Approved Service Centre,” indicating adherence to manufacturer standards and training.

What kind of repairs does Multicare.org.uk offer?

Multicare.org.uk offers a range of repairs including Audio Repair, PCB Repair, CCTV Repair, ATEX Repair, Production/Assembly, Installation, and Appliance Repair.

Does Multicare.org.uk provide a warranty on repairs?

Yes, Multicare.org.uk provides a 365-day warranty on their repairs, offering a full year of coverage for peace of mind.

Can I track the status of my repair with Multicare.org.uk?

Yes, Multicare.org.uk offers online tracking for repairs, allowing customers to monitor the progress of their device. Saif-ds.co.uk Reviews

Does Multicare.org.uk accept international customers?

Yes, Multicare.org.uk indicates international reach by accepting multiple currencies GBP, EUR, USD and offering tracked shipping services.

Is Multicare.org.uk WEEE compliant?

Yes, Multicare.org.uk states that it is WEEE compliant, meaning they adhere to regulations for the responsible disposal and recycling of Waste Electrical and Electronic Equipment.

How do I get a price quote from Multicare.org.uk?

Based on their website, specific pricing is not listed upfront.

You would likely need to contact them directly with details of your device and the issue to receive a customized quotation.

Does Multicare.org.uk repair mobile phones or laptops?

While “Appliance Repair” is listed, their primary focus and highlighted expertise are in professional audio, CCTV, PCB, and ATEX equipment. Lansafe.co.uk Reviews

It’s best to inquire directly if they handle specific mobile phone or laptop repairs.

What does “ATEX Repair” mean?

ATEX Repair refers to the servicing of equipment designed for use in potentially explosive atmospheres, requiring specialized knowledge and adherence to strict safety standards.

Does Multicare.org.uk have an online shop?

Yes, the website mentions “Visit our online shop,” which likely sells specific parts or pre-paid repair services, rather than being a general electronics retail store.

What are the accepted currencies for payment at Multicare.org.uk?

Multicare.org.uk accepts payments in GBP British Pounds, EUR Euros, and USD US Dollars.

Are the technicians at Multicare.org.uk manufacturer trained?

Yes, Multicare.org.uk explicitly states that its technicians are “Manufacturer trained,” ensuring high levels of expertise specific to various brands. Go-energi.dk Reviews

What sets Multicare.org.uk apart from other repair shops?

Multicare.org.uk’s key differentiators include its manufacturer approval, 365-day warranty, specialized repair capabilities especially ATEX and PCB, and international service reach.

Can Multicare.org.uk repair legacy or older electronic equipment?

While not explicitly stated, their focus on complex repairs and manufacturer authorization suggests they are capable of handling a range of equipment.

It’s best to contact them with details of your specific older device.

Is Multicare.org.uk suitable for basic home appliance repairs?

While they list “Appliance Repair,” their prominence given to specialized electronics might suggest they are more geared towards complex or commercial appliance issues rather than simple domestic fixes. Direct inquiry is recommended.

How do I initiate a repair service with Multicare.org.uk?

You would typically contact them via their website’s contact form or phone number to describe your issue and arrange for your item to be sent to their service center. Knifestock.hu Reviews

Are original spare parts used in repairs by Multicare.org.uk?

Given their “Manufacturer Approved” status, it is highly probable that Multicare.org.uk uses original spare parts for their repairs, which is a significant benefit.

What is the turnaround time for repairs at Multicare.org.uk?

While not explicitly stated on the homepage, they mention being “Efficient turnaround.” The actual time will depend on the complexity of the repair and parts availability. Online tracking can provide updates.

Does Multicare.org.uk offer field service or only workshop repairs?

Their website mentions “Installation” as a service, which could imply some level of on-site service, but their primary model appears to be workshop-based repair. It’s best to inquire about specific service types.

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