Nelsbabies.com FAQ

What is Nelsbabies.com?

Nelsbabies.com is an e-commerce website based in Windhoek, Namibia, specializing in the sale of baby and maternity products, including breast pumps, postpartum care items, strollers, and baby chairs.

Read more about nelsbabies.com:
Nelsbabies.com Review & First Look
Nelsbabies.com Features (Not Recommended for International Users)
Nelsbabies.com Cons & Why It’s Not Recommended
Is Nelsbabies.com Legit?
Nelsbabies.com Alternatives
Is Nelsbabies.com a Scam?
How to Cancel Nelsbabies.com Subscription (Not Applicable)
Nelsbabies.com Pricing

It operates as “Nels Investments cc,” registered with BIPA.

Is Nelsbabies.com legitimate?

Yes, Nelsbabies.com appears to be a legitimate registered business in Namibia. Nelsbabies.com Pricing

However, for international users, particularly those in the US, its trustworthiness is highly questionable due to significant red flags like future-dated customer testimonials and a lack of transparency regarding international operations.

Does Nelsbabies.com ship internationally to the US?

The website’s shipping policy primarily focuses on Namibia, and it does not explicitly detail international shipping options, costs, or delivery times to the US or other countries on its homepage or in accessible policies.

This lack of clarity suggests it’s not set up for seamless international shipping.

What currency does Nelsbabies.com use for pricing?

All products on Nelsbabies.com are priced in NAD (Namibian Dollar). International customers would need to manually convert prices to their local currency and account for potential international shipping, customs duties, and transaction fees.

Are the customer reviews on Nelsbabies.com authentic?

No, the authenticity of customer reviews on Nelsbabies.com is highly questionable. How to Cancel Nelsbabies.com Subscription (Not Applicable)

The website displays testimonials with future dates (e.g., April 2025), which is a significant red flag and indicates that the reviews may be fabricated or misleading.

Is there an “About Us” page on Nelsbabies.com?

No, there is no comprehensive “About Us” page on Nelsbabies.com that details the company’s history, mission, or team beyond a single, generic statement about their purpose. This lack of transparency is a notable drawback.

How can I contact Nelsbabies.com customer support?

Nelsbabies.com provides a Namibian mobile number (+264 813004905) and an email address ([email protected]) for customer inquiries.

There is no indication of an international helpline or live chat support.

What kind of products does Nelsbabies.com sell?

Nelsbabies.com sells a range of baby and maternity products, including wearable breast pumps, postpartum belts, baby strollers, carry cots, baby chairs, and other related accessories for mothers and infants. Is Nelsbabies.com a Scam?

Does Nelsbabies.com offer free shipping?

The website mentions “FREE DELIVERY & COURIER,” but this is highly likely to apply only to deliveries within Namibia.

International shipping would almost certainly incur additional costs, which are not clearly specified.

What are the return and refund policies for Nelsbabies.com?

Nelsbabies.com has a “Refunds Policy” linked on its site.

However, the practicalities and costs of international returns and refunds for customers outside Namibia may be complex and are not explicitly detailed.

Does Nelsbabies.com have a physical store?

Yes, Nelsbabies.com lists a physical address: C/o Jan Jonker & Centaurus Road, Windhoek, Namibia, indicating a physical presence in its home country. Nelsbabies.com Alternatives

Are Nelsbabies.com products covered by a warranty?

Information regarding specific product warranties is not prominently displayed on the homepage or in the general policy sections.

Customers would need to inquire directly with the company or check individual product pages for details.

Can I track my order from Nelsbabies.com?

Yes, the website has a “Track Order” link, suggesting that customers can monitor the status of their purchases once shipped.

Does Nelsbabies.com have social media presence?

Yes, Nelsbabies.com has active links to multiple social media platforms, including X (Twitter), Facebook, Pinterest, Instagram, TikTok, and YouTube.

Is Nelsbabies.com suitable for US customers?

No, Nelsbabies.com is generally not recommended for US customers due to its Namibian focus, unclear international shipping and returns, potential for high import duties, and significant trust issues like the future-dated testimonials. Is Nelsbabies.com Legit?

What payment methods does Nelsbabies.com accept?

While not explicitly stated on the homepage, Nelsbabies.com would likely accept standard credit/debit cards at checkout.

However, specific payment gateway badges are not prominently displayed.

Does Nelsbabies.com offer any discounts or promotions?

The website mentions “LIMITED OFFER” promotions and encourages signing up for special offers and exclusives, indicating that discounts may be available from time to time.

How long has Nelsbabies.com been in business?

Based on its registration details, “Nels Investments cc.

Registered with BIPA cc/2017/06248,” the company appears to have been registered since 2017. Nelsbabies.com Cons & Why It’s Not Recommended

Does Nelsbabies.com have a blog?

Yes, Nelsbabies.com features a blog section with articles on parenting topics, such as emotional challenges during postpartum and independent play for babies.

Are there better alternatives to Nelsbabies.com for US customers?

Yes, there are many highly reputable and transparent alternatives for US customers, including major retailers like Amazon, BuyBuyBaby, Target, Walmart, and specialty brands like Lovevery, Happiest Baby, Medela, Ergobaby, and Skip Hop.

Nelsbabies.com Features (Not Recommended for International Users)