Northernsoulscents.co.uk Reviews

Based on looking at the Northernsoulscents.co.uk website, it appears to be an online retailer specializing in home fragrance products, primarily wax melts and burners.

The site highlights best-selling items, a subscription box service for wax melts, and offers like free shipping and gifts.

Customer testimonials are prominently featured, suggesting a focus on product quality and lasting scents.

While the site emphasizes creating a pleasant ambiance through fragrance, it’s important to consider that the creation of elaborate scents often involves chemical compounds and various ingredients that may not always align with a natural and purely beneficial approach to well-being.

For those seeking true well-being and a pure atmosphere, it’s always better to turn to natural, wholesome alternatives that offer genuine benefits without any potential hidden downsides.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Northernsoulscents.co.uk Review & First Look

Based on checking the website, Northernsoulscents.co.uk presents itself as a dedicated online store for wax melts, burners, and home fragrance accessories.

The initial impression is one of warmth and coziness, aligning with the “Northern Soul” theme, which often evokes a sense of comfort and nostalgia.

The site’s layout is clean and user-friendly, with prominent calls to action for “Shop The Collection” and “Shop Bestsellers.” They immediately draw attention to their “Spring/Summer collection,” indicating a seasonal rotation of products, which can keep returning customers engaged.

Website Aesthetics and User Experience

The design employs clear, inviting imagery of their products, often staged in appealing home environments.

The color palette is earthy and calming, contributing to a pleasant browsing experience. Tenancymanagers.co.uk Reviews

Navigation is straightforward, with main categories clearly laid out.

This kind of user-centric design aims to make the purchasing process as smooth as possible.

Initial Product Offerings

The primary focus is on wax melts, available in various scents like “Coffee & Newspapers,” “Thunderstorm,” “Mams Washing,” and “Bookshop Wax Melts.” They also offer wax melt burners, such as the “Walnut & Rope Vintage Bulb Burner,” which indicates a holistic approach to home fragrance, providing both the scent and the device to diffuse it. The inclusion of gift vouchers shows they’ve considered the gifting aspect, providing flexibility for customers unsure about specific scent preferences.

Prominent Customer Testimonials

One of the most striking features upon first glance is the immediate display of customer reviews.

With a claim of “from 2428 reviews,” they aim to establish credibility and social proof upfront. Patientsknowbest.com Reviews

These reviews, such as “The best! I use these wax melts all the time now in my burners! They smell devine 🥰,” directly address common consumer concerns like scent quality, longevity, and overall satisfaction.

This is a common tactic to build trust and encourage immediate purchases.

Northernsoulscents.co.uk Cons

While Northernsoulscents.co.uk presents an appealing facade, it’s crucial to examine potential drawbacks, particularly when considering products designed to alter the atmosphere of one’s home.

The very nature of manufactured fragrances, even those marketed as “natural,” can sometimes introduce complexities that are not present with simpler, more wholesome alternatives.

Concerns Regarding Synthetic Fragrances and Ingredients

Many commercial fragrance products, including wax melts, rely on a blend of synthetic chemicals to create their diverse scent profiles. Aromantic.co.uk Reviews

While these may smell pleasant, their long-term effects and the components themselves can be questionable.

• Lack of Ingredient Transparency: The website doesn’t offer a detailed breakdown of the specific ingredients used in their wax melts. Are they using paraffin wax, soy wax, or a blend? What specific fragrance oils, essential oils, or chemical compounds are used? This lack of transparency can be a concern for consumers who are sensitive to certain chemicals or prefer to avoid them.
• Potential for Allergies and Sensitivities: Synthetic fragrances are known triggers for allergies, asthma, headaches, and other respiratory issues in some individuals. Even seemingly innocuous scents can cause discomfort.
• Environmental Impact: The production and disposal of synthetic fragrance ingredients and the wax itself can have an environmental footprint. For instance, paraffin wax is a byproduct of petroleum refining, and its burning can release soot and other compounds.

Health and Well-being Considerations

Focusing on purely manufactured scents can sometimes detract from the natural and wholesome practices that truly enrich a living space.

• Artificiality vs. Purity: Relying on artificial scents to create an “atmosphere” can be a form of escapism from truly cultivating a pure and clean environment. A genuinely clean and well-maintained home, aired out regularly, often smells fresh on its own, without the need for additional fragrances.
• Masking Odors Rather Than Eliminating Them: Fragrances often mask underlying odors rather than eliminating their source. This can lead to a false sense of cleanliness while neglecting the actual issues.

Financial Aspect and Recurring Costs

While the initial purchase might seem reasonable, the nature of these products often leads to recurring expenditure.

• Subscription Box Model: The “Bestselling wax melt subscription box” encourages continuous spending. While convenient, it locks customers into a recurring cost for a product that might be replaced by simpler, more sustainable practices.
• Ongoing Replacement: Wax melts are consumable and require regular replacement, leading to continuous purchases. Over time, these small purchases can accumulate into a significant expenditure.

Northernsoulscents.co.uk Alternatives

When it comes to enhancing the ambiance of your home, there are numerous wholesome and natural alternatives to manufactured wax melts and synthetic fragrances.

These alternatives not only provide pleasant scents but often come with additional benefits for well-being and a truly pure environment. Elirox.com Reviews

Natural Aromatic Practices

Embracing natural sources for aroma can create a truly inviting and healthy atmosphere.

• Fresh Herbs and Spices:
  • Simmer Pots: A simple and effective method is to simmer water with natural ingredients on the stovetop.
    • Citrus Peels: Orange, lemon, or grapefruit peels.
    • Cinnamon Sticks & Cloves: Classic, warm, and inviting.
    • Fresh Rosemary or Mint: For a crisp, invigorating scent.
    • Vanilla Extract: A few drops can add a comforting aroma.
  • Dried Potpourri: Create your own potpourri with dried flowers, herbs, and spices.
    • Lavender: Known for its calming properties.
    • Rose Petals: For a romantic and sweet fragrance.
    • Pine Cones & Cedar Chips: For a natural, woodsy scent, especially in colder months.
• Essential Oils Pure and Diluted:
  • Diffusers: Use an ultrasonic diffuser with pure essential oils.
    • Frankincense: Calming and grounding.
    • Peppermint: Invigorating and helps clear the mind.
    • Lemon: Uplifting and purifying.
    • Tea Tree: Known for its cleansing properties.
  • Room Sprays: Mix essential oils with distilled water and a splash of witch hazel in a spray bottle.
  • Cotton Balls: Place a few drops of essential oil on a cotton ball and tuck it into discreet areas like air vents or drawers.
• Fresh Flowers and Plants:
  • Naturally Scented Flowers: Lilies, jasmine, gardenias, and roses can naturally perfume a room.
  • Aromatic Houseplants: Plants like eucalyptus, rosemary, and even certain types of mint can release subtle, fresh scents.

Cultivating a Truly Clean Environment

The best scent is often no scent at all, or the clean, fresh smell of a well-maintained home.

• Regular Ventilation:
  • Open Windows Daily: Even for a few minutes, especially in the morning, to allow fresh air to circulate and stale air to escape. This helps eliminate odors and improve indoor air quality.
  • Cross-Ventilation: Opening windows on opposite sides of the house or room creates a natural airflow.
• Thorough Cleaning Practices:
  • Baking Soda: Excellent for absorbing odors. Sprinkle on carpets, upholstery, or in garbage bins before vacuuming or cleaning.
  • White Vinegar: A natural disinfectant and deodorizer. Use it to clean surfaces, floors, and even in laundry.
  • Steam Cleaning: For carpets, curtains, and upholstery, steam cleaning can eliminate trapped odors and allergens without chemicals.
• Maintaining Purity:
  • Decluttering: Less clutter means fewer places for dust and odors to accumulate.
  • Waste Management: Regular emptying of bins and proper disposal of food waste prevents unpleasant smells.
  • Addressing Moisture: Fixing leaks and managing humidity prevents mold and mildew, which are common sources of musty odors.

Practices for Inner Peace and Serenity

Beyond just the physical scent, creating a serene environment is about cultivating peace and mindfulness.

• Mindful Living:
  • Regular Prayer and Reflection: Creating a space for spiritual reflection can bring a profound sense of peace to the home.
  • Reading and Contemplation: Designating areas for quiet activities, like reading spiritual texts or engaging in meaningful contemplation, can enhance the overall atmosphere.
• Simplicity and Minimalism:
  • Fewer Possessions: A less cluttered home often feels more open, calm, and easier to maintain.
  • Natural Materials: Incorporating natural materials like wood, cotton, and linen can add a sense of authenticity and tranquility.

By focusing on these wholesome, natural alternatives, one can truly enhance their living space in a way that aligns with purity, health, and genuine well-being, rather than relying on manufactured products.

How to Cancel Northernsoulscents.co.uk Subscription

Based on typical e-commerce practices for subscription services, cancelling a Northernsoulscents.co.uk subscription would generally follow a few common steps. Watch-repair-piccadilly.co.uk Reviews

While specific details aren’t explicitly laid out on their main landing page, most reputable online businesses provide clear avenues for managing subscriptions.

Accessing Your Account

The first step is almost always to log into your customer account on their website.

• Locate the “Log in” link: This is usually found in the top right corner of the website, as seen on Northernsoulscents.co.uk.
• Enter Credentials: Use the email address and password you registered with when you first signed up for the subscription. If you’ve forgotten your password, look for a “Forgot Password” link.

Navigating to Subscription Settings

Once logged in, you’ll need to find the section dedicated to your subscriptions.

• Look for “My Account” or a similar dashboard: After logging in, you’re typically redirected to a personal dashboard.
• Find “Subscriptions” or “Manage Subscription”: Within your account, there should be a dedicated tab or link for managing recurring orders or subscriptions. This is where details about your active subscriptions, next billing date, and cancellation options are usually located.

Initiating the Cancellation Process

The actual cancellation will involve a direct action within the subscription management area.

• Identify the Active Subscription: If you have multiple subscriptions though less likely for a single product type like wax melts, ensure you select the correct one.
• Click “Cancel Subscription” or a similar button: There should be a clear button or link to initiate the cancellation.
• Follow Prompts: The system might ask for a reason for cancellation e.g., “too many products,” “cost,” “don’t need it anymore”. Providing feedback can be helpful for the company, but it’s usually not mandatory to complete the cancellation.
• Confirmation: Crucially, look for a confirmation message on the screen and, ideally, an email confirmation that your subscription has been successfully cancelled. Keep this email for your records.

Important Considerations for Cancellation

• Billing Cycles: Be aware of your billing cycle. To avoid being charged for the next period, you typically need to cancel before the next billing date. Many subscriptions require a certain notice period e.g., 24 or 48 hours before the next charge.
• Remaining Shipments: If you’ve already been billed for the current month’s shipment, you will likely still receive that shipment, but no further charges will be made.
• Contact Customer Service: If you encounter any issues or cannot find the cancellation option, the next step is to contact Northernsoulscents.co.uk’s customer service. Look for their contact information, which is usually found in the footer of the website under “Contact Us,” “Help,” or “FAQ.” They might offer email support, a contact form, or sometimes phone support.

It’s always a good practice to verify the specific cancellation policy directly on their website’s FAQ or Terms & Conditions section if you’re unable to find it immediately within your account. Elenahonch.com Reviews

How to Cancel Northernsoulscents.co.uk Free Trial

The Northernsoulscents.co.uk website, as reviewed, does not explicitly mention a “free trial” for their wax melt subscription box or any other product.

The “subscription box” is presented as a straightforward purchase model rather than a trial period with a subsequent automatic conversion.

No Indication of a Free Trial

• Review of Homepage: The homepage showcases “Our customer’s favourite! Bestselling wax melt subscription box. Exciting new seasonal scents delivered to you each month,” without any mention of a free trial, introductory offer, or trial period that would then lead to a recurring charge unless cancelled.
• Standard Subscription Model: This suggests their subscription operates on a standard model where you sign up and immediately begin paying for the first month, with subsequent payments recurring based on the chosen frequency e.g., monthly.

What to Do if a “Trial” Was Perceived

If a user somehow perceived or was led to believe they were on a “free trial,” it might be a misunderstanding of a promotional offer or a misinterpretation of the initial sign-up process.

In such a scenario, the steps to “cancel” would simply revert to cancelling the active subscription, as described in the “How to Cancel Northernsoulscents.co.uk Subscription” section.

• Log in to Your Account: As with any subscription, the first step is to log into your Northernsoulscents.co.uk customer account.
• Navigate to Subscription Management: Look for the “Subscriptions” or “Manage Subscription” area within your account dashboard.
• Identify Active Subscription: If you have an active subscription, this is where you would see its details.
• Initiate Cancellation: If a subscription is active and you wish to stop receiving further shipments and payments, proceed with the cancellation option available there.

Verification and Best Practices

• Check Order Confirmation Emails: Always review the order confirmation emails you receive after signing up for any service. These emails typically detail the terms of your purchase, including whether it’s a trial, the billing schedule, and how to cancel.
• Review Terms and Conditions: Before committing to any online service, it’s prudent to review the company’s Terms and Conditions or FAQ page. This is where details about trials, billing, and cancellation policies are legally outlined.
• Contact Customer Service: If there’s any confusion or a belief that a free trial was offered and needs cancellation, direct contact with Northernsoulscents.co.uk’s customer support is the most reliable way to clarify the situation and resolve any issues. Look for their contact information on their website, typically found in the footer.

In essence, since no free trial is advertised, the process for discontinuing services with Northernsoulscents.co.uk would simply be the standard subscription cancellation process. Tambiacoffee.com Reviews

Northernsoulscents.co.uk Pricing

Based on the Northernsoulscents.co.uk website, pricing details are presented for individual products and through their subscription model, offering a range of options for consumers.

Individual Product Pricing

While specific prices for every single wax melt or burner aren’t immediately visible without navigating deeper into product pages, the customer testimonials provide some insight.

• Full Scent Collection – Melts: One customer review mentioned purchasing “the whole wax melt collection for just over £60 with a discount.” This suggests that individual wax melt packs or collections are priced in a range where a full collection could reach this amount.
• Single Wax Melts: Although not explicitly stated on the homepage, individual wax melts are typically priced in the £3-£6 range for smaller packs, depending on the brand and quality. Northernsoulscents.co.uk’s perceived quality and unique scents might position them towards the mid-to-higher end of this spectrum.
• Burners: The “Walnut & Rope Vintage Bulb Burner” is featured, indicating that burners are sold separately. These can range from £10 to £30+, depending on design, material, and brand.

Subscription Box Pricing

The “Bestselling wax melt subscription box” is a key offering.

While the exact monthly price isn’t on the homepage, subscription boxes in this category home fragrance, beauty, etc. typically range from £10-£25 per month, often with discounts for longer commitments e.g., 3-month, 6-month, or annual subscriptions.

• Monthly Deliveries: The description mentions “Exciting new seasonal scents delivered to you each month,” indicating a recurring monthly charge.
• Value Proposition: Subscription boxes aim to provide value by offering a curated selection of products, often at a slight discount compared to buying individual items, plus the convenience of regular delivery.

Special Offers and Discounts

The website prominently features promotional offers to entice purchases. Toontrack.com Reviews

• FREE SHIPPING 🚚 on orders over £35! Applies to UK mainland orders only: This is a standard incentive to encourage larger single orders, pushing customers past a certain spending threshold. For someone buying multiple wax melts or a burner, this threshold is easily met.
• FREE GIFT 🎁 on orders over £75: must select the free gift from options given in cart!: This offer further encourages higher spending, providing an added perceived value for larger purchases.
• Discounts Mentioned in Reviews: The customer who bought the “Full Scent Collection” mentioned a discount, indicating that Northernsoulscents.co.uk likely offers promotional codes or seasonal sales.
• Email List Subscription: “Subscribe to our email list…Be the first to know about new collections & exclusive offers!” This is a common strategy to build an email list for targeted marketing and to offer exclusive discounts to subscribers.

Gift Vouchers

The availability of “GIFT VOUCHERS” also plays into the pricing structure, allowing customers to purchase credit for others.

This indicates flexibility in how consumers can engage with the brand financially.

In summary, Northernsoulscents.co.uk positions its products through a combination of individual sales, a recurring subscription model, and various incentives like free shipping and gifts, encouraging both one-time purchases and ongoing customer relationships.

The pricing aims to align with a premium, quality-focused home fragrance brand.

Northernsoulscents.co.uk vs. Natural Alternatives

When considering Northernsoulscents.co.uk and its array of wax melts and burners, it’s essential to juxtapose them with natural and wholesome alternatives. Ecloudonline.co.uk Reviews

The core distinction lies in their approach to home ambiance and well-being.

Northernsoulscents.co.uk’s Approach

Northernsoulscents.co.uk primarily offers manufactured fragrance products designed to impart specific scents into a space.

• Manufactured Scents: Their product range focuses on wax melts with unique and appealing scent names e.g., “Thunderstorm,” “Coffee & Newspapers,” “Bookshop Wax Melts”. These scents are created using fragrance oils, which are typically a blend of synthetic aroma chemicals and natural essential oils.
• Convenience: The appeal often lies in the ease of use—simply pop a wax melt into a burner, and a fragrance is released. The subscription model adds to this convenience by ensuring a continuous supply.
• Aesthetic Appeal: The burners themselves are often designed to be decorative, adding to the home’s aesthetic.
• Marketing Focus: The emphasis is on creating a specific mood or “story” through scent, as well as the longevity and strength of the fragrance.

Natural and Wholesome Alternatives’ Approach

In contrast, natural alternatives prioritize purity, genuine well-being, and often a more subtle, inherently clean atmosphere.

• Pure Ingredients: These alternatives utilize ingredients derived directly from nature.
  • Essential Oils: Extracted directly from plants, these oils offer therapeutic benefits beyond just scent, such as relaxation lavender, invigoration peppermint, or purification lemon. They are not “fragrance oils” which can contain synthetic components.
  • Fresh Produce & Herbs: Using citrus peels, cinnamon sticks, fresh rosemary, or real vanilla in a simmer pot directly uses natural elements.
  • Natural Plants: Living plants not only add natural fragrance but also purify the air.
• Holistic Well-being: The focus extends beyond just smelling good.
  • Air Quality: Natural methods like opening windows or using air-purifying plants directly improve indoor air quality, whereas artificial fragrances can sometimes introduce pollutants.
  • Chemical Avoidance: For individuals sensitive to synthetic chemicals, natural options provide a safe and pure alternative, avoiding potential allergens or irritants.
  • Simplicity and Purity: A home that smells naturally fresh due to cleanliness and ventilation exudes a deeper sense of purity than one where odors are merely masked.
• Sustainability: Many natural alternatives are more sustainable. Reusing citrus peels or growing herbs for aroma minimizes waste compared to buying manufactured wax melts and their packaging.

Key Differences in Effect and Philosophy

• Effect on Air: Northernsoulscents.co.uk’s products release compounds into the air to create a smell. While often pleasant, the nature of these compounds is not fully transparent. Natural alternatives either release pure plant compounds essential oils or simply facilitate air circulation, improving the actual quality of the air.
• Underlying Philosophy: Northernsoulscents.co.uk taps into the consumer desire for sensory indulgence and convenience. Natural alternatives, particularly within a wholesome lifestyle, are rooted in a philosophy of embracing natural purity, genuine cleanliness, and mindful living. The goal isn’t just to make the air smell nice, but to make the living environment truly fresh, clean, and beneficial.
• Cost Over Time: While the initial cost of essential oils or fresh produce might be similar or slightly higher than a wax melt pack, the long-term benefit for health and the ability to control ingredients often provides greater value. Moreover, maintaining a truly clean home through natural methods reduces the need for constant “air freshening” products.

In essence, while Northernsoulscents.co.uk offers a convenient and aesthetically pleasing way to add fragrance to a home, natural alternatives provide a more holistic, pure, and potentially healthier approach to creating a pleasant living environment, emphasizing genuine freshness over manufactured scents.

Northernsoulscents.co.uk Data & Statistics

While Northernsoulscents.co.uk doesn’t publish detailed sales figures or comprehensive market statistics directly on its website’s homepage, the information presented offers indirect indicators of its operational scale, customer engagement, and market positioning within the home fragrance sector. Alltechcompetitions.co.uk Reviews

Customer Review Volume

• “from 2428 reviews”: This figure, prominently displayed, is a significant piece of data.
  • High Engagement: Over 2,400 reviews suggest a considerable customer base and high engagement levels. For an e-commerce site, this volume of reviews implies a substantial number of transactions.
  • Trust and Credibility: A large volume of positive reviews implied by the testimonials shown is a strong indicator of customer satisfaction and trust in the brand. In online retail, social proof is critical.
  • Market Presence: Accumulating over 2,400 reviews indicates that the business has been operating long enough to build a significant customer base and has likely achieved a respectable market share within its niche in the UK.

Best-selling Products and Subscription Popularity

• “Our bestselling products this month…”: This highlights a data-driven approach to merchandising, showcasing items that are performing well. It implies internal sales tracking and analysis to identify top performers.
• “Bestselling wax melt subscription box.”: The categorization of their subscription box as “bestselling” further reinforces its popularity and suggests a strong recurring revenue stream. Subscription services are vital for stability in e-commerce, with a higher customer lifetime value CLTV than one-off purchases.
  • According to a 2021 report by Statista, the global subscription e-commerce market was projected to reach $263 billion by 2025. While Northernsoulscents.co.uk is a niche player, being a “bestseller” in its category indicates effective tapping into this growing market trend.

Website Traffic and Social Media Presence

While not explicitly stated, the visible links to social media platforms Facebook, Instagram, TikTok indicate a concerted effort to engage with customers where they spend their time online.

• Social Media Followings: A quick check on platforms like Instagram often reveals follower counts that can be in the tens of thousands for successful niche brands, indicating significant brand reach and visibility. As of early 2023, data suggests that over 85% of consumers research products on social media before making a purchase.
• Website Analytics Inferred: To manage free shipping thresholds £35 and free gift tiers £75, the company likely monitors average order value AOV closely. These thresholds are often set based on data to encourage higher spending while maintaining profitability. For e-commerce, increasing AOV by just 10% can lead to a significant increase in profit margin, sometimes up to 20-30%.

Geographic Focus

• “Applies to UK mainland orders only” for free shipping: This clearly indicates that Northernsoulscents.co.uk primarily targets the UK market. This focus allows for more streamlined logistics and targeted marketing efforts within a specific geographic region.

In conclusion, while specific financial metrics are absent, the public-facing data on Northernsoulscents.co.uk, particularly the large volume of customer reviews and the emphasis on “bestselling” products and subscriptions, paints a picture of a well-established and actively engaged online home fragrance business within the UK market.

They leverage social proof and strategic offers to drive sales and foster customer loyalty.

Northernsoulscents.co.uk Customer Support

Effective customer support is crucial for any online business, and while Northernsoulscents.co.uk doesn’t feature an elaborate “Contact Us” section on its homepage, the presence of standard e-commerce elements implies typical support avenues.

Inferred Contact Methods

• Contact Form or Email: Most online stores, including niche ones like Northernsoulscents.co.uk, provide a contact form or a direct email address e.g., [email protected] or [email protected] for customer inquiries. This information is typically found in the website’s footer under links like “Contact Us,” “Help,” or “FAQ.”
• FAQ Section: A comprehensive FAQ section is a primary form of customer support, allowing customers to find answers to common questions about ordering, shipping, returns, and product usage without needing to contact support directly. If available, this would be a significant resource for customers.
• Social Media: Given their prominent links to Facebook, Instagram, and TikTok, these platforms likely serve as supplementary channels for customer engagement and quick inquiries. Many businesses handle basic customer service questions, product issues, or general feedback via social media direct messages or comments. However, for sensitive issues like order discrepancies or cancellations, direct email or a contact form is usually preferred.

What Customers Might Expect from Support

• Order Inquiries: Questions regarding order status, shipping times, or tracking information.
• Product Information: Details about ingredients, usage, or specific scent profiles though detailed ingredient lists might be a challenge if not provided on product pages.
• Returns and Refunds: Information about their policy for damaged items, incorrect orders, or dissatisfaction.
• Subscription Management: Assistance with managing or cancelling subscription box services if customers face difficulties online.
• Problem Resolution: Handling issues like missing items, damaged goods upon arrival, or discrepancies in orders.

Customer Review Insights on Support

The customer testimonials displayed on the homepage, while focusing on product quality, occasionally touch upon service aspects. Wavesandtrunks.com Reviews

• “Super speedy delivery and a fab item 👌” – Chloe Walnut & Rope Vintage Bulb Burner: This suggests efficient fulfillment, which is part of the overall customer experience and often reflects good operational support.
• “Beautiful products, lovely service and gifted another scent which was a lovely little surprise thank you” – Doranne Lakeside Spa Wax Melts: The mention of “lovely service” indicates positive interactions, possibly with support or the overall brand experience. The “gifted another scent” part might also suggest a responsive or thoughtful customer approach.

While direct details on their customer support department are not front and center, the existence of a loyal customer base with positive reviews implies that Northernsoulscent.co.uk likely has a functional, if not overtly advertised, customer service system in place to address inquiries and ensure customer satisfaction.

For detailed policies or to reach them, a user would need to explore the website’s footer or dedicated help sections.

Frequently Asked Questions

What is Northernsoulscents.co.uk?

Northernsoulscents.co.uk is an online retailer specializing in home fragrance products, primarily wax melts and wax melt burners, based in the UK.

They offer a variety of unique scents and a subscription box service.

What products does Northernsoulscents.co.uk sell?

Northernsoulscents.co.uk sells wax melts in various unique scents, wax melt burners like the Walnut & Rope Vintage Bulb Burner, and also offers gift vouchers and a wax melt subscription box. Loves.com Reviews

Are Northernsoulscents.co.uk products natural?

The website does not provide specific details on the ingredients used in their wax melts.

While they offer a variety of appealing scents, it’s common for commercial fragrance products to use a blend of synthetic and natural fragrance oils.

For purely natural options, consider alternatives like essential oils or fresh herbs.

How much is shipping on Northernsoulscents.co.uk?

Northernsoulscents.co.uk offers free shipping on orders over £35, applicable to UK mainland orders only.

For orders below this threshold, shipping costs would apply, though the specific amount is not stated on the homepage. Parnabys.com Reviews

Does Northernsoulscents.co.uk offer free gifts?

Yes, Northernsoulscents.co.uk offers a free gift on orders over £75. Customers must select the free gift from the options provided in their cart.

Can I get a discount at Northernsoulscents.co.uk?

Yes, the website encourages customers to subscribe to their email list to be the first to know about new collections and exclusive offers, implying that discounts and promotions are offered to subscribers.

How do I cancel a Northernsoulscents.co.uk subscription?

To cancel a Northernsoulscents.co.uk subscription, you would typically log into your customer account, navigate to the “Subscriptions” or “Manage Subscription” section, and follow the prompts to cancel your recurring order. Look for a confirmation message or email.

Does Northernsoulscents.co.uk have a free trial for its subscription box?

Based on the website’s homepage, Northernsoulscents.co.uk does not explicitly advertise a free trial for its wax melt subscription box.

It appears to operate on a standard recurring payment model from the first month. Drheadshot.com Reviews

What is the Northernsoulscents.co.uk subscription box?

It is a “bestselling wax melt subscription box” that delivers exciting new seasonal scents to customers each month, providing a curated selection of wax melts on a recurring basis.

What are some popular scents from Northernsoulscents.co.uk?

Popular scents highlighted or mentioned in customer reviews include “Coffee & Newspapers Wax Melts,” “Thunderstorm Wax Melts,” “Mams Washing Wax Melts,” “Bookshop Wax Melts,” “Harbourside Wax Melts,” and “Lakeside Spa Wax Melts.”

Are Northernsoulscents.co.uk wax melts long-lasting?

Based on customer testimonials, many users report that Northernsoulscents.co.uk wax melts “last ages” and their smells “linger around the house,” suggesting good longevity.

Where can I find Northernsoulscents.co.uk reviews?

Customer reviews are prominently displayed directly on the Northernsoulscents.co.uk homepage, showcasing testimonials from their customers.

How many reviews does Northernsoulscents.co.uk have?

The website claims to have “from 2428 reviews” displayed on its homepage, indicating a substantial volume of customer feedback. Globalinkpublishinginc.com Reviews

Are Northernsoulscents.co.uk products handmade?

One customer review mentioned, “I like that everything is made by hand,” suggesting that their wax melts or other products might be handmade.

What are some natural alternatives to Northernsoulscents.co.uk wax melts?

Natural alternatives include using essential oil diffusers, simmering pots with fresh herbs and citrus peels, incorporating fresh flowers and aromatic plants, and regular ventilation of your home.

Does Northernsoulscents.co.uk ship internationally?

Based on the free shipping offer specifying “UK mainland orders only,” it appears Northernsoulscents.co.uk primarily focuses on the UK market, and international shipping options are not immediately clear from the homepage.

How can I contact Northernsoulscents.co.uk customer support?

While not on the homepage, typical contact methods would include a contact form or email address found in the website’s footer under “Contact Us” or “Help” sections.

They also have a presence on Facebook, Instagram, and TikTok.

Are Northernsoulscents.co.uk wax melts easy to clean out?

One customer review specifically noted, “The wax is lovely, so easy to clean out too,” indicating a positive experience with the clean-up process of their wax melts.

Can I buy Northernsoulscents.co.uk products as gifts?

Yes, Northernsoulscents.co.uk offers gift vouchers, making their products suitable for gifting, allowing recipients to choose their preferred scents.

What types of burners does Northernsoulscents.co.uk sell?

Northernsoulscents.co.uk sells wax melt burners, featuring specific items like the “Walnut & Rope Vintage Bulb Burner” on their homepage.

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