Onpointremovals.co.uk Reviews

Based on looking at the website OnPointRemovals.co.uk, it presents itself as a reliable and customer-focused moving company offering packing, moving, and storage services.

The site emphasizes making the moving process easy and stress-free, positioning itself as a trusted solution for individuals and families navigating the complexities of relocation.

As a family-owned business, they highlight a commitment to exceptional customer service and treating clients “as though they were part of our own family.” This approach aims to build trust and reassurance, which is crucial in a service industry like removals where reliability and care are paramount.

The website provides clear contact information, including a landline, WhatsApp number, and email, alongside their operational hours.

They also offer a direct call to action for users to “Get a Quote Now,” streamlining the inquiry process.

While the site itself doesn’t host direct customer reviews or star ratings, it refers to a section where users can “Hear It From Our Customers,” suggesting that testimonials might be provided upon inquiry or through external platforms.

For anyone considering moving services, exploring such a platform for logistical support can be a practical step, ensuring that the transition from one location to another is handled with professional care and efficiency, allowing individuals to focus on establishing themselves in their new environment.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

OnPointRemovals.co.uk: A First Look at Their Services

OnPointRemovals.co.uk immediately conveys a mission to simplify the often-stressful moving process.

The website’s clean layout and direct calls to action suggest a company focused on user experience and efficiency.

What Services Do They Offer?

OnPoint Removals clearly outlines its core offerings, which are fundamental to any comprehensive moving solution:

• Packing Services: This is a critical offering, especially for those who lack the time or expertise to pack their belongings safely. Professional packing can significantly reduce the risk of damage during transit.
• Moving Services: This covers the physical transportation of goods from one location to another. The efficiency and care with which this is executed are paramount.
• Storage Solutions: For those needing temporary or long-term storage, this service adds significant value, providing flexibility during transitional periods.

Initial Website Impressions

The initial impression of OnPointRemovals.co.uk is one of professionalism and straightforwardness.

The prominence of their contact details—a landline, WhatsApp, and email—demonstrates an emphasis on accessibility and direct communication, which are vital for a service-based business. Trulydental.ie Reviews

The use of phrases like “Reliable Moving Services You Can Trust” aims to instill confidence from the outset.

OnPointRemovals.co.uk Features

When evaluating a moving service, the features they highlight can often speak volumes about their operational philosophy and customer commitment.

OnPointRemovals.co.uk, while not offering an exhaustive list of features in a typical “features” section, communicates its value propositions through its core messaging.

Family-Owned Business Ethos

The website prominently states that OnPoint Removals is a “family-owned business.” This isn’t just a marketing slogan.

It suggests a particular approach to customer service: Uniquemaps.co.uk Reviews

• Personalized Care: Often, family-owned businesses prioritize individual customer relationships over volume, potentially leading to more personalized attention and care for belongings.
• Trust and Reliability: There’s an inherent perception of trust associated with family businesses, implying a long-term commitment to reputation and service quality within the community.
• Accountability: Decisions are often made directly by the owners, potentially leading to quicker problem resolution and a higher sense of accountability.

Emphasis on Communication

Effective communication is a cornerstone of successful moving services.

OnPointRemovals.co.uk highlights this by stating, “We maintain constant communication with our customers until the job is complete.”

• Transparency: Regular updates can alleviate anxiety for customers, keeping them informed about the status of their move.
• Problem Resolution: Open lines of communication ensure that any issues or unforeseen circumstances can be addressed promptly and efficiently.
• Customer Reassurance: Knowing that a company is accessible and responsive can significantly enhance the customer experience, turning a stressful event into a manageable one.

Streamlined Quote Process

The clear “Get a Quote Now” button and the provision of multiple contact methods phone, WhatsApp, email indicate a focus on making the initial inquiry process as simple as possible.

• Ease of Access: Customers can quickly reach out through their preferred method to get information and pricing.
• Time Efficiency: A simplified quote process reduces the time and effort required for customers to compare services, potentially leading to faster conversions.
• Customized Solutions: By encouraging direct contact for quotes and special requests, the company positions itself to offer tailored solutions rather than a one-size-fits-all approach.

OnPointRemovals.co.uk Pros & Cons

Every service has its strengths and areas where it could improve.

For OnPointRemovals.co.uk, a balanced look at its presentation on its website reveals both positive aspects and potential considerations for customers. Onlinesparesdirect.com Reviews

The Upsides: What OnPointRemovals.co.uk Does Well

• Clear Service Offerings: The website immediately communicates its core services: packing, moving, and storage. This transparency helps potential customers understand what’s available without digging deep.
• Strong Emphasis on Customer Care: The “family-owned” aspect and the promise of treating customers “as though they were part of our own family” resonate well, suggesting a personalized and empathetic approach to service.
• Accessibility and Communication: Multiple contact methods—landline, WhatsApp, and email—alongside stated working hours, demonstrate a commitment to being reachable and responsive. This is critical in a service industry where timely updates and support are valued.
• Local Focus: Being “London Based” might appeal to customers in and around London looking for a local, reliable company with potential knowledge of the area’s logistical nuances.
• User-Friendly Website Design: The website is clean, easy to navigate, and mobile-responsive, which enhances the user experience. Important information is readily available on the homepage.

Areas for Potential Improvement: What Could Be Enhanced

• Limited Information on Process Details: Beyond the general services, there isn’t extensive detail on their “Moving Process” section accessible directly from the homepage’s main content. More specifics about their methodology, equipment, or insurance policies could further reassure clients.
• No Online Booking/Pricing Tool: The website requires direct contact for a quote. While this allows for tailored solutions, some customers might prefer an instant online estimate tool for preliminary budgeting and comparison, especially for simpler moves.
• Absence of Team Information: There’s no “About Us” section detailing the team, their experience, or the company’s history beyond being family-owned. Humanizing the business can build a stronger connection with potential clients.
• No Blog or Resources Section: A blog with moving tips, checklists, or FAQs could establish OnPoint Removals as an industry authority, providing value to visitors even before they commit to services. This also aids in SEO.

OnPointRemovals.co.uk Alternatives

When seeking removal services, exploring alternatives is a wise approach to ensure you find the best fit for your specific needs, budget, and timeline.

While OnPointRemovals.co.uk offers a comprehensive set of services, the broader market provides a diverse range of options, from large national chains to specialized local movers, and even DIY solutions.

Large National Removal Companies

These companies typically offer extensive networks, standardized procedures, and a wide array of services.

They often handle long-distance and international moves with ease.

• Pickfords: One of the UK’s oldest and largest removal companies.
  • Pros: Extensive national and international network, comprehensive insurance options, specialized services for antiques/pianos, corporate relocation services.
  • Cons: Can be more expensive, less personalized service compared to smaller local companies, potential for less flexibility on schedules.
• Britannia Movers International: A network of independent, family-run moving companies across the UK.
  • Pros: Combines local expertise with national reach, strong focus on customer service, diverse range of storage solutions.
  • Cons: Service quality can vary slightly between different Britannia branches, might still be on the higher end price-wise.
• Bartholomew’s Removals: Another well-established UK removal firm.
  • Pros: Long-standing reputation, experience with various types of moves, good track record for reliability.
  • Cons: Online presence might feel less modern than some competitors, detailed service information can sometimes require direct inquiry.

Local & Regional Removal Companies

Many smaller, independent companies operate within specific cities or regions, often providing more personalized and flexible services. Giggleemporium.com Reviews

They might offer competitive pricing due to lower overheads.

• Man and Van Services: For smaller moves, single-item transport, or student relocations, numerous independent “man and van” services are available.
  • Pros: Highly flexible, often very affordable, suitable for small loads or short distances, direct communication with the mover.
  • Cons: Limited insurance coverage in some cases, less suitable for large or complex moves, might not offer packing/unpacking or storage.
• Specialized Local Movers: Many towns have well-regarded local firms that specialize in residential moves within a specific area.
  • Pros: Intimate knowledge of local logistics, often more competitive pricing than national chains, highly personalized service, strong community ties.
  • Cons: Limited geographical reach, less capacity for very large or complex moves, might not offer long-term storage solutions.

DIY Moving Solutions

For those on a tight budget or with fewer belongings, managing the move yourself can be a viable option.

• Van Rental Companies e.g., Enterprise Flex-E-Rent, Hertz Van Hire: Renting a moving van and handling all packing, loading, and unloading yourself.
  • Pros: Maximum control over the process, potentially the most cost-effective solution, flexible timing.
  • Cons: Requires significant physical effort, no professional expertise in packing or handling fragile items, potential for damage if not properly secured, no insurance coverage from the rental company for your belongings.
• Container Shipping e.g., UPakWeShip, PODS – limited UK availability: Companies provide a container, you pack it, and they transport it.
  • Pros: Flexible packing timeline, relatively secure, good for long-distance moves with self-packing.
  • Cons: You do all the labor, need space for the container, limited availability for certain services in the UK compared to the US.

Choosing the Right Alternative

When comparing OnPointRemovals.co.uk with these alternatives, consider:

• Move Size and Distance: A small local move might be best handled by a local firm or man-and-van service, while a large international relocation requires a national or global player.
• Budget: National companies often have higher rates, while local firms or DIY options can be more budget-friendly.
• Services Needed: Do you need packing, storage, dismantling, or specific handling for valuable items? Ensure the alternative offers all necessary services.
• Insurance and Liability: Understand what is covered in case of damage or loss.
• Reputation and Reviews: Always check independent review platforms Trustpilot, Google Reviews, Checkatrade for feedback on customer service and reliability.

By exploring these alternatives, you can make an informed decision that best suits your moving requirements, ensuring a smooth transition.

How to Get a Quote from OnPointRemovals.co.uk

The process for obtaining a quote from OnPointRemovals.co.uk is straightforward and relies on direct communication rather than an automated online tool. Hosparrow.org Reviews

This approach allows for a personalized assessment of your specific moving needs, which can be beneficial for accurate pricing.

Steps to Obtain Your Quote

The website clearly guides potential customers to reach out directly to initiate the quote process. There are several convenient methods:

1. Phone Call: The most direct way to get an immediate response.
   • Landline: 020 4532 1216
   • WhatsApp: 07553 892 655 This offers a quick, text-based option for those who prefer it.
   • Process: Call during their working hours 08:00 am – 06:00 pm, Open today as per the site. Be prepared to provide details about your move, such as origin and destination addresses, desired moving date, estimated volume of items e.g., number of bedrooms, large furniture pieces, and any specific services required packing, storage, disassembly/assembly.
2. Email: For non-urgent inquiries or if you prefer to lay out all details in writing.
   • Email Address: [email protected]
   • Process: Compose an email with comprehensive details about your move. Include:
     • Your full name and contact number.
     • Current address and new address.
     • Preferred moving dates or date range.
     • A rough inventory of items e.g., “3-bedroom house contents,” “1-bed flat with large sofa and dining table”.
     • Any special requirements e.g., fragile items, piano, need for packing services, storage needs.
     • Any access issues at either property e.g., stairs, parking restrictions.
3. Contact Form Implied: While not explicitly highlighted as a separate “form,” the “Contact Us” section suggests getting in touch for a “free quote” or “special requests.” This typically implies a form or direct email/phone contact.

Information to Prepare for Your Quote

To ensure you receive the most accurate and efficient quote, have the following information ready:

• Move Size: Is it a 1-bedroom apartment, a 3-bedroom house, or just a few large items?
• Inventory: A general idea of your belongings, especially large or fragile items.
• Access Details: Any challenges at either property, such as stairs, narrow doorways, long driveways, or parking restrictions.
• Dates: Your preferred moving dates or a flexible range.
• Services: Do you need packing, unpacking, furniture disassembly/assembly, or storage?
• Distance: The approximate distance between your old and new locations.
• Special Items: Pianos, art, antiques, or very heavy items often require special handling and pricing.

By being prepared with these details, you can help OnPoint Removals provide a precise quote tailored to your specific moving requirements, ensuring a smoother and more transparent process from the outset.

OnPointRemovals.co.uk Pricing

Understanding the pricing structure of removal services is crucial for budgeting your move. Bigmotion.ai Reviews

While OnPointRemovals.co.uk does not display fixed price lists directly on their website, this is a common practice in the removals industry.

The cost of a move is highly variable, depending on numerous factors.

Their approach of requiring direct contact for a quote allows them to provide a customized and accurate estimate based on your specific needs.

Factors Influencing Removal Costs

Several key elements contribute to the final price of a removal service:

1. Volume and Weight of Belongings:
   • This is typically the primary determinant. More items mean more space required in the moving vehicle and more time/labor for loading and unloading.
   • Companies often estimate this by the number of bedrooms in a property e.g., 1-bed flat vs. 4-bed house or by cubic footage.
2. Distance of the Move:
   • The mileage between your old and new locations directly impacts fuel costs, driver wages, and vehicle wear and tear. Local moves are generally cheaper than long-distance or international ones.
3. Access at Both Properties:
   • Stairs: Carrying items up and down multiple flights of stairs increases labor time and effort, thus increasing cost.
   • Parking: Difficulty in parking close to the property can lead to longer loading/unloading times due to longer carries and potential parking permit costs.
   • Elevator Access: Availability and size of elevators can significantly reduce labor time, especially for high-rise apartments.
   • Narrow Hallways/Doorways: Can complicate moving large furniture and may require disassembly.
4. Additional Services Required:
   • Packing/Unpacking: Professional packing services save you time but add to the cost, as they involve labor and packing materials boxes, tape, bubble wrap, etc..
   • Dismantling/Reassembly of Furniture: If you need help taking apart beds, wardrobes, or other furniture and putting them back together, this will be an extra charge.
   • Storage: If you require temporary or long-term storage, this will be an ongoing cost, usually charged weekly or monthly based on the volume of items.
   • Specialty Items: Moving pianos, large artworks, safes, or other heavy/fragile items often incurs additional fees due to specialized equipment and expertise required.
5. Timing of the Move:
   • Peak Season: Summer months May-September, particularly weekends and the end of the month, are typically peak moving times. Demand is high, and prices can be higher.
   • Off-Peak: Moving during weekdays, in the middle of the month, or during off-peak seasons e.g., winter, excluding holidays can sometimes result in lower prices.
   • Last-Minute Moves: Urgent or last-minute moves may cost more due to short notice and the need for expedited scheduling.
6. Insurance:
   • Basic liability coverage is often included, but comprehensive transit insurance for high-value items may be an additional cost. It’s crucial to understand what is covered.

How OnPointRemovals.co.uk Likely Structures Its Quotes

Given the industry standard, OnPointRemovals.co.uk would likely provide a quote after gathering the necessary details from your direct inquiry. This personalized approach means: Activaresoft.ro Reviews

• Tailored Pricing: Your quote will be specific to your exact moving scenario, rather than a generic estimate.
• Transparency on Costs: By discussing your needs, they can itemize services and explain associated costs, helping you understand where your money is going.
• Opportunity for Negotiation: Direct communication might offer a slight window for negotiation, especially if you have a clear budget.

To get the most accurate quote from OnPointRemovals.co.uk, it is essential to be as detailed as possible when you contact them.

Provide a comprehensive list of items, specify any challenging access points, and clearly state all desired services.

This will allow them to assess the labor, vehicle size, and time required, giving you a precise and reliable price for your move.

OnPointRemovals.co.uk vs. Competitors

Comparing OnPointRemovals.co.uk with its competitors involves looking at various aspects, from service range and pricing models to customer approach and geographical focus.

While OnPoint Removals positions itself as a family-owned, customer-centric local London service, larger national chains and niche providers offer different value propositions. Swiftgarden.com Reviews

OnPointRemovals.co.uk: The Niche and Strengths

OnPointRemovals.co.uk’s primary strengths, as presented on their website, lie in its localized, personalized service:

• Family-Owned Ethos: This often translates to a more personal touch, greater flexibility, and a deep commitment to customer satisfaction, as reputation is built within the local community. They aim to treat customers “as though they were part of our own family.”
• Direct Communication: The emphasis on landline, WhatsApp, and email for contact signifies a direct, accessible approach to customer service, allowing for quick responses and tailored quotes.
• London-Based Focus: Being primarily based in London means they likely have excellent knowledge of local logistics, traffic patterns, and regulations, which can be invaluable in a busy city.
• Comprehensive Core Services: Offering packing, moving, and storage means they can handle a significant portion of a typical relocation project.

Where they might differ or have room for growth compared to larger entities:

• Scalability for Large/International Moves: While capable of handling residential moves, their capacity for very large corporate relocations or complex international moves might be less extensive than global firms like Pickfords or Britannia.
• Online Transparency Reviews: The lack of immediate, visible customer reviews on their site might put them at a disadvantage compared to competitors with readily available public testimonials and star ratings on their own platforms or third-party review sites.
• Automated Quoting/Booking: They rely on direct contact for quotes, whereas some larger competitors might offer instant online quote generators or booking systems, which can be faster for straightforward moves.

Comparison with Larger National Competitors e.g., Pickfords, Britannia Movers International

• Scale and Network:
  • National Companies: Boast extensive networks across the UK and often globally. This is ideal for long-distance, cross-country, or international moves, offering seamless transitions with consistent standards. They often have larger fleets and more operational depots.
  • OnPointRemovals.co.uk: Focuses on the Greater London area. While they can perform moves outside this region, their core strength and competitive edge are likely within their local operational zone.
• Pricing Structure:
  • National Companies: Can sometimes be perceived as more expensive due to their overheads, brand reputation, and comprehensive insurance packages. Their quotes might be more standardized.
  • OnPointRemovals.co.uk: As a family-owned, local business, they might offer more competitive or flexible pricing, especially for local moves, as they have fewer corporate overheads. Their personalized quote approach allows for tailoring to specific budgets.
• Service Specialization:
  • National Companies: Often have highly specialized divisions for fine art, corporate relocations, IT equipment, or complex office moves, backed by decades of experience and certifications.
  • OnPointRemovals.co.uk: Focuses on residential and general removal services, including packing and storage. While capable, they might not offer the same depth of niche expertise for highly specialized logistical challenges.
• Brand Recognition and Trust:
  • National Companies: Benefit from strong, long-established brand names and often have widespread public recognition.
  • OnPointRemovals.co.uk: Relies more on local reputation, word-of-mouth, and the trust built through its family-owned identity. Building wider recognition often comes through consistent excellent service and proactive online presence.

Comparison with Local “Man and Van” Services

• Professionalism and Scope:
  • Man and Van: Often single operators or very small teams, ideal for basic transport of a few items or small flat moves. Services are typically limited to loading, transport, and unloading.
  • OnPointRemovals.co.uk: Presents as a more structured business offering a fuller suite of services, including professional packing and dedicated storage solutions, suggesting a higher level of professionalism and comprehensive service capacity.
• Insurance and Liability:
  • Man and Van: Insurance coverage can be highly variable and sometimes minimal. It’s crucial to verify.
  • OnPointRemovals.co.uk: As a registered company, they are more likely to have robust insurance policies, though customers should always verify the extent of coverage.
• Pricing:
  • Man and Van: Often the cheapest option for very small, simple moves.
  • OnPointRemovals.co.uk: Likely falls in the mid-range—more affordable than national giants for similar local services, but possibly more expensive than basic man-and-van operators due to the added professionalism and comprehensive services.

In summary, OnPointRemovals.co.uk appears to be a strong contender for those in the London area seeking a personalized, reliable, and comprehensive residential moving experience from a company that values direct customer relationships.

For very large-scale, complex, or international moves, or if extensive online reviews are a non-negotiable factor, customers might also consider larger national firms.

For minimal, budget-constrained moves, a simple man-and-van service could be an alternative. Retechie.com Reviews

Frequently Asked Questions

What services does OnPointRemovals.co.uk offer?

OnPointRemovals.co.uk offers comprehensive moving services, including professional packing, relocation services from one point to another, and secure storage solutions.

Is OnPointRemovals.co.uk a family-owned business?

Yes, according to their website, OnPointRemovals.co.uk is a family-owned business that emphasizes treating every customer as part of their own family.

How can I get a quote from OnPointRemovals.co.uk?

You can get a free quote by contacting them directly via their landline 020 4532 1216, WhatsApp 07553 892 655, or email [email protected].

What are OnPointRemovals.co.uk’s working hours?

Their website states they are open today from 08:00 am to 06:00 pm.

It’s advisable to check their website or contact them for current and specific daily hours. Vrperfumery.com Reviews

Does OnPointRemovals.co.uk provide packing materials?

While the website mentions “PACKING” as a service, it’s best to confirm directly with them if this includes the supply of packing materials like boxes, tape, and bubble wrap, or if it refers to their professional packing labor.

Does OnPointRemovals.co.uk offer international moving services?

The website primarily highlights “London Based” services, focusing on local removals.

For international moving capabilities, it is recommended to inquire directly with them.

Where is OnPointRemovals.co.uk located?

Their listed address is 128 The Chase HA8 5DL, Edgware, Greater London, England, United Kingdom.

Can OnPointRemovals.co.uk help with disassembling and reassembling furniture?

This specific service is not explicitly detailed on their homepage. Waltersfunerals.co.uk Reviews

You should inquire directly when requesting a quote to see if they offer furniture dismantling and reassembly.

What kind of storage solutions does OnPointRemovals.co.uk provide?

The website mentions “STORAGE” as a service.

For details on the type of storage short-term, long-term, self-storage, containerized, it’s best to contact them directly.

How far in advance should I book OnPointRemovals.co.uk’s services?

Booking in advance is generally recommended for any removal service, especially during peak moving seasons e.g., summer, end of the month. Contact them as soon as your moving dates are firm to ensure availability.

Does OnPointRemovals.co.uk have customer reviews visible on their website?

While the website mentions “Hear It From Our Customers,” direct customer testimonials or star ratings are not immediately visible on their homepage. Nucarrentals.com Reviews

You might need to ask for references or check independent review platforms.

What information do I need to provide for an accurate moving quote?

To get an accurate quote, you should be prepared to provide details such as your current and new addresses, the approximate volume of items e.g., number of bedrooms, desired moving dates, and any additional services like packing or storage.

Does OnPointRemovals.co.uk handle commercial or office moves?

The website’s primary focus appears to be on residential moves.

For commercial or office relocation services, you should contact them directly to confirm their capabilities and experience.

What if I have special or fragile items to move?

When requesting a quote, it’s crucial to inform OnPointRemovals.co.uk about any special or fragile items e.g., pianos, artwork, antiques so they can assess specific handling requirements and provide an accurate quote. Goldwavesgroup.com Reviews

Is OnPointRemovals.co.uk insured?

As a professional moving company, it’s highly probable they have insurance coverage.

However, it’s always advisable to ask about the specifics of their insurance policies and what coverage is provided for your belongings during transit and storage.

Can I track my moving process with OnPointRemovals.co.uk?

The website states, “We maintain constant communication with our customers until the job is complete.” You should inquire directly about the specific methods of communication and tracking updates during your move.

What payment methods does OnPointRemovals.co.uk accept?

The website does not specify accepted payment methods.

It’s best to discuss payment options and terms when you receive your quote. Snapfish.com Reviews

Does OnPointRemovals.co.uk offer discounts for specific types of moves?

The website does not mention any specific discounts.

You can inquire if any promotions or tailored pricing options are available when you contact them for a quote.

What is the process after I accept a quote from OnPointRemovals.co.uk?

Typically, after accepting a quote, the company will confirm your moving date, finalize service details, and provide you with a contract or booking confirmation.

They will also likely offer guidance on preparing for your move.

Are there any terms and conditions I should be aware of?

Yes, the website has a “Terms & Conditions” link in the footer. Southwestdiscosdirect.com Reviews

It is highly recommended to review these carefully before committing to any services to understand your rights and obligations, as well as the company’s policies.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Onpointremovals.co.uk Reviews Latest Discussions & Reviews: