Ourlash.com Review

Based on checking the website Ourlash.com, it appears to be a wholesale supplier of false eyelashes, emphasizing their quality, ethical sourcing, and manufacturing capabilities.

The site highlights over 14 years of experience, a high feedback rating from Amazon customers, and a commitment to using top-quality Korean PBT fibers.

They also claim to be eco-friendly and 100% cruelty-free, with ISO 9001 certification.

While the website presents itself as a legitimate business, several key elements commonly found on trusted e-commerce or wholesale sites are notably absent, which could raise concerns for potential buyers.

Overall Review Summary:

• Website Type: Wholesale B2B supplier of false eyelashes
• Primary Product: False eyelashes, specifically mentioning Korean PBT fibers, 3D mink, faux mink, and human hair lashes.
• Ethical Claims: 100% cruelty-free, eco-friendly.
• Certifications Claimed: ISO 9001.
• Missing Information: No clear pricing structure, minimum order quantities MOQ, detailed return policy, shipping information, or comprehensive terms of service readily available. No clear physical address or phone number.
• Contact Method: Primarily email sales06_[email protected] and a “Quick Quote” form.
• Payment Information: Not explicitly detailed on the homepage.
• Overall Recommendation: While the claims of quality and ethical sourcing are positive, the significant lack of transparent e-commerce and wholesale business details makes it challenging to recommend Ourlash.com without further direct inquiry and due diligence. For a wholesale operation, this level of opacity around pricing, MOQs, and concrete transactional information is unusual and could deter professional buyers. It’s crucial for any business to have clear, accessible policies for returns, shipping, and order processing.

The website positions itself as a reliable source for false eyelashes, targeting businesses seeking wholesale quantities.

They boast a long history, positive customer feedback, and adherence to quality standards.

However, the absence of crucial logistical and transactional details, such as clear pricing, minimum order quantities, and explicit shipping or return policies, makes the purchasing process opaque.

While they mention “View All Products,” the site primarily funnels users towards requesting a quote rather than offering direct, transparent purchasing options.

This can be a hurdle for potential buyers who prefer upfront information to evaluate suppliers.

The reliance on email for initial contact also suggests a more traditional B2B sales model rather than a fully integrated e-commerce platform.

Here are some alternatives for sourcing ethical beauty products that align with Islamic principles, focusing on items that are non-edible and avoid prohibited categories:

• Farsali: Known for its cruelty-free and vegan skincare and makeup products. They emphasize natural ingredients and ethical production, focusing on beauty enhancers and primers rather than directly on lash extensions. Their products are generally well-regarded for quality and ingredient transparency.
• Kosas: Offers a range of clean beauty products, including mascaras and brow gels that are cruelty-free and formulated without parabens, phthalates, and other harsh chemicals. They focus on nourishing ingredients and natural aesthetics, suitable for daily use.
• ILIA Beauty: A clean beauty brand that prioritizes ethical sourcing and sustainable practices. They offer various makeup products, including mascaras and multi-use sticks, which are often cruelty-free and made with organic ingredients. Their approach to beauty is holistic and health-conscious.
• RMS Beauty: Founded by a makeup artist, RMS Beauty is famous for its clean, organic, and minimalist approach to makeup. Their products, including mascaras and eye polishes, are often raw, food-grade, and organic, ensuring a high standard of purity and ethical production.
• Thrive Causemetics: A popular brand known for its “Bigger Than Beauty” philosophy, where every purchase supports women in need. Their line includes highly-rated mascaras and brow products that are vegan, cruelty-free, and free of parabens, phthalates, and sulfates.
• 100% Pure: This brand focuses on creating natural and organic beauty products, including makeup, skincare, and hair care. They use fruit pigments and natural ingredients, ensuring their products are free from artificial fragrances, colors, and chemical preservatives. Their mascaras and eyeliners are popular choices.
• PYT Beauty: Offers high-quality, clean, and sustainable makeup products at accessible price points. They are cruelty-free and vegan, with an emphasis on transparency regarding ingredients. Their eye makeup products, including mascaras and eyeshadows, are formulated without questionable chemicals.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Ourlash.com Review & First Look

When you first land on Ourlash.com, it’s clear they want to make an impression.

They immediately hit you with some pretty big claims: “98.6% 5 Stars Feedback from Amazon End Customers” and “Over 14 years, Our Lash has always believed that quality is the life of an enterprise.” That’s a strong opening, aiming to build trust right off the bat.

They highlight their commitment to “top quality REAL Korean PBT fibers” and boast about growing from a small workshop to a “current modern factory.” This narrative tries to convey a sense of long-term experience and substantial growth.

Initial Impressions and User Experience

The website’s design is clean and professional, focusing on product imagery and service claims.

Navigation seems straightforward with clear links to “View All Products” and a “KNOWLEDGE & GUIDES” section, which doubles as their blog.

For a business-to-business B2B wholesale site, the aesthetic is appropriate.

However, the initial impression also leaves you with more questions than answers, particularly if you’re a serious buyer looking to place a bulk order.

• Positive Visuals: The product photos are high-quality, showcasing various lash styles.
• Clear Call to Action: “ASK FOR A QUICK QUOTE” is prominently displayed, indicating their primary sales model.
• Blog Content: The presence of a blog with articles like “The Price War and Supply Chain Dominance: How China’s False Eyelash Industry Captured 70% of the Global Market” suggests an attempt to establish industry expertise and thought leadership. This can be a valuable asset for a wholesale supplier.

Missing Key Information for Wholesalers

Here’s where things get a bit murky. For a wholesale operation, transparency is key.

You’d expect to find readily available information on minimum order quantities MOQs, detailed pricing tiers, specific shipping policies, and a robust return or defect policy. Siekomagic.com Review

None of this is immediately apparent on the homepage.

This forces potential buyers into a sales funnel where they must explicitly contact Ourlash.com for details, which might deter those looking for quick comparisons or immediate bulk purchasing options.

• No Explicit MOQs: A critical piece of information for any B2B transaction.
• Lack of Public Pricing: While common for custom wholesale, some indication of general pricing tiers or example bulk pricing would be beneficial.
• Undefined Shipping: No mention of shipping carriers, estimated delivery times, or international shipping capabilities.
• Vague Return Policy: There’s no visible link or section detailing how returns, exchanges, or quality disputes are handled.

Ourlash.com Features

They position themselves as a comprehensive supplier capable of meeting specific client needs.

However, as noted, the details behind these features are often high-level rather than granular.

Product Quality and Materials

The website proudly states that “all lashes from Our Lash are top quality REAL Korean PBT fibers.” PBT Polybutylene Terephthalate is a commonly used synthetic fiber in the lash industry, known for its flexibility, durability, and ability to hold a curl.

They also mention offering “3D mink vs Faux Mink vs Human Hair Lashes,” indicating a diverse product range.

• Korean PBT Fibers: This is a strong selling point, as Korean PBT is often considered superior to other synthetic materials. It’s recognized for its softness and realistic appearance.
• Diverse Range: Offering various material types mink, faux mink, human hair caters to a broader market and different customer preferences, from cruelty-free options to luxurious natural hair.
• Quality Control: They state, “Our QC check the mass production randomly to keep quality stability.” This is a standard quality assurance practice, and its mention suggests a commitment to consistent product delivery.

Ethical and Environmental Claims

Ourlash.com claims to be “Eco-friendly which all materials 100% cruelty free.” This is a significant claim in the beauty industry, where ethical sourcing and animal welfare are increasingly important to consumers.

• 100% Cruelty-Free: This means no animals are harmed in the production of their lashes, which aligns with growing consumer demand for ethical products. If they are selling mink lashes, this would imply they are “cruelty-free mink,” meaning the mink hair is collected without harming the animals. However, some sources consider any use of animal products as non-cruelty-free, so buyers should investigate further if this is a critical factor for their business.
• Eco-friendly: This claim is broad and could encompass various practices, from sustainable manufacturing processes to eco-conscious packaging. Without further elaboration, it’s hard to verify the extent of their eco-friendliness.

Service and Customization Capabilities

The website highlights several service-oriented features, aimed at demonstrating their adaptability and customer-centric approach.

• “Always Go The Extra Mile”: This is a generic service claim, but it underpins their commitment to customer satisfaction.
• “Wonderful Team Custom style, curvature and length as your require”: This is a crucial feature for wholesale lash suppliers, as businesses often need specific designs to match their brand or target market. Customization indicates flexibility and a strong manufacturing capability.
• “We check the details to make sure every eyelash is quite neat before deliver to you”: This suggests a final quality check before shipment, aiming to minimize defects and ensure customer satisfaction upon receipt.
• “Wholesale accessories and tools if you needed”: This indicates they can be a one-stop shop for businesses, supplying not just lashes but also related tools, simplifying the procurement process for their clients.

Ourlash.com Cons

While Ourlash.com makes strong claims about quality and service, several significant drawbacks and missing elements prevent it from being a fully transparent and user-friendly wholesale platform.

These cons are critical for any potential business buyer to consider before engaging with the company. Weratedogs.com Review

Lack of Transparency in Business Operations

This is arguably the most significant weakness of Ourlash.com.

For a business operating in the B2B space, particularly internationally, a high degree of transparency is expected regarding transactional details, policies, and contact information.

• No Public Pricing or MOQs: This is a major red flag for wholesale buyers. Most reputable wholesale websites, even if they require a quote for large custom orders, provide some general pricing tiers or minimum order quantities upfront. The absence of this information creates an immediate barrier, forcing potential clients to invest time in requesting a quote before even knowing if the company aligns with their budget or order volume needs. This can be inefficient and frustrating for businesses looking to quickly compare suppliers.
• Vague Shipping Information: There’s no clear section detailing shipping costs, methods, estimated delivery times, or international shipping capabilities. This is vital for logistics planning, inventory management, and calculating landed costs for businesses. Without this, buyers cannot accurately assess total expenses or delivery timelines.
• Undefined Return and Refund Policies: A comprehensive return policy is non-negotiable for wholesale transactions. What happens if there are defective products? What is the process for returns or exchanges? How long does a client have to report an issue? The website offers no discernible information on these critical aspects, leaving buyers in the dark regarding recourse in case of problems.
• Limited Contact Information: While they provide an email address sales06_[email protected] and a “Quick Quote” form, a physical address, phone number, or direct online chat support are conspicuously absent. For a factory claiming “modern factory” status and “over 14 years” of operation, a more robust and varied contact presence would instill greater confidence. The lack of a direct phone number can be particularly problematic for urgent inquiries or issue resolution.

E-commerce Usability Limitations

Despite having a “View All Products” section, the website doesn’t function as a typical e-commerce platform where buyers can browse, add to cart, and check out directly.

This limits the user experience for businesses accustomed to more streamlined digital procurement.

• No Direct Purchasing Functionality: The site primarily serves as a catalog and lead generation tool rather than a transactional e-commerce store. This means every order, even repeat ones, likely requires direct communication and potentially a manual quoting process, which can be time-consuming for both parties.
• Absence of Customer Account Features: There’s no indication of customer login areas where buyers could track orders, view past purchases, manage addresses, or access special wholesale pricing. This makes repeat business less convenient and less integrated.

Potential for Ambiguity in Claims

While positive claims are made, the lack of supporting detail can lead to ambiguity.

• “Eco-friendly” and “100% cruelty free”: While positive, these terms are often used broadly. Without detailed explanations of their specific practices e.g., certifications beyond ISO 9001 for cruelty-free, waste reduction strategies, packaging materials, buyers might find these claims difficult to fully verify.
• “98.6% 5 Stars Feedback from Amazon End Customers”: While impressive, this aggregated feedback is not directly verifiable on the Ourlash.com site. Buyers would need to search Amazon for “Our Lash” products to see if they align, and even then, distinguishing between a wholesale supplier and individual product listings can be tricky.

Ourlash.com Alternatives

When seeking wholesale false eyelash suppliers, transparency, reliability, and ethical practices are paramount.

Given the opaque nature of Ourlash.com’s operational details, it’s prudent to explore alternatives that offer clearer information on pricing, MOQs, shipping, and customer support.

The eyelash extension and false lash market is vast, with many established players and emerging brands.

Here are some of the best alternatives, ranging from large-scale manufacturers to specialized wholesale providers, all emphasizing features that are generally sought after in the ethical beauty and fashion accessories industry: Swingalpha.com Review

• Lashify

  • Key Features: Known for its at-home lash extension system, offering patented Gossamer® lashes and application tools. Focuses on user-friendly application and professional-grade results. Products are typically cruelty-free and vegan. They have a loyal customer base and a strong online community.
  • Price or Average Price: High-end, often sold in kits or subscriptions, with individual lash sets ranging from $20-$30 and starter kits around $125-$150.
  • Pros: Innovative technology, high-quality products, excellent customer support, strong brand recognition, ideal for personal use and potential professional resale.
  • Cons: Higher price point, learning curve for application, not a traditional bulk wholesale supplier for raw materials or generic lashes.

• Ardell Lashes

  

  • Key Features: One of the most recognized and widely available lash brands globally. Offers a vast range of strip lashes, individual lashes, and lash accessories. Known for affordability and accessibility. Many products are cruelty-free and made with synthetic fibers.
  • Price or Average Price: Very affordable, typically $3-$8 per pair for strip lashes. Bulk pricing available through distributors.
  • Pros: Wide variety of styles, high accessibility drugstores, online, cost-effective, reliable quality for the price point, often available in multi-packs for professionals.
  • Cons: Not all products are explicitly vegan some use human hair, primarily focused on pre-made lashes rather than raw materials for custom manufacturing.

• Kiss Lashes

  • Key Features: Another major player in the mass-market lash industry, offering a comprehensive range of false lashes, including strip lashes, individual lashes, and magnetic lashes. They often innovate with new application methods and styles. Many products are synthetic and cruelty-free.
  • Price or Average Price: Affordable, similar to Ardell, with strip lashes ranging from $4-$10.
  • Pros: Extensive product line, widely available, budget-friendly, good for beginners and daily wear, strong market presence.
  • Cons: Similar to Ardell, primarily retail-focused, with wholesale handled by distributors, less emphasis on custom manufacturing.

• House of Lashes

  • Key Features: A premium lash brand known for its high-quality, handcrafted lashes. Offers both synthetic and cruelty-free mink options. Emphasizes durability and luxurious styles. They have a strong online presence and cater to makeup artists and beauty enthusiasts.
  • Price or Average Price: Mid to high-end, typically $12-$25 per pair. Wholesale accounts available with MOQs.
  • Pros: Exceptional quality and craftsmanship, wide range of artistic styles, strong brand reputation, offers wholesale accounts directly, primarily cruelty-free focus.
  • Cons: Higher price point might not suit all budget segments, some products use ethically sourced mink, which may not align with strict vegan principles.

• Minkys for lash extension professionals

  • Key Features: A professional-grade supplier for lash extensions and related products. Focuses on high-quality PBT synthetic lashes, adhesives, and tools for certified lash artists. They offer comprehensive training and certification programs.
  • Price or Average Price: Professional pricing, often sold in trays for extensions, with individual trays ranging from $20-$40, and kits for professionals being much higher. Wholesale accounts available for certified professionals.
  • Pros: Specializes in professional lash extensions, high-quality synthetic materials, strong reputation among lash artists, excellent training resources, direct wholesale for professionals.
  • Cons: Not for personal use, requires professional certification for purchase, higher price point for bulk.

• Vavalash Alibaba/Wholesale Supplier

  • Key Features: A significant player in the wholesale lash manufacturing space, often found on platforms like Alibaba. They offer private label services, custom lash designs, and a wide variety of materials including PBT, mink, and silk. Focus on large volume orders.
  • Price or Average Price: Highly competitive wholesale pricing, depends on MOQs and customization, often starting at a few dollars per pair for bulk.
  • Pros: Very competitive pricing for large orders, extensive customization options, private label services, direct factory communication often.
  • Cons: Requires due diligence to verify quality and ethical claims, potential for communication barriers, shipping logistics can be complex for international orders, minimum order quantities can be high.

• ESQIDO Lashes

  • Key Features: A luxury lash brand known for its handcrafted, high-quality false eyelashes, often made from mink or silk. Focuses on natural-looking and comfortable designs. Offers lash adhesives and accessories.
  • Price or Average Price: Premium pricing, typically $25-$40 per pair.
  • Pros: Exceptional quality and comfort, luxurious presentation, popular with high-end consumers and makeup artists.
  • Cons: High price point, some products use animal hair mink, not explicitly a bulk wholesale supplier, more retail-focused.

How to Navigate Ourlash.com with Ethical Concerns

Given the nature of the product false eyelashes and some of the materials mentioned like “mink” lashes, even if claimed “cruelty-free”, it’s important to approach Ourlash.com with an ethical lens.

While synthetic PBT fibers are generally fine, any product derived from animals, even if sourced “ethically,” can be a point of consideration for those adhering to strict ethical consumption principles. Belira.com Review

Understanding “Cruelty-Free” Claims

Ourlash.com states “all materials 100% cruelty free.” This is a strong claim, especially in the context of “3D mink vs Faux Mink vs Human Hair Lashes.”

• PBT and Faux Mink: These are synthetic and are inherently cruelty-free. They are excellent alternatives to animal-derived products and are increasingly popular due to their ethical standing and technological advancements in replicating natural hair feel and appearance.
• Human Hair Lashes: While sourced from humans, the ethical implications here depend on how the hair is obtained. Is it voluntarily donated? Are the donors fairly compensated? Without explicit details, it’s hard to verify the ethical sourcing of human hair.
• Mink Lashes: This is the most sensitive area. Even if “cruelty-free mink” is claimed implying the fur is brushed from live animals or shed naturally, many ethical consumers and animal welfare advocates argue that any use of animal products, especially from confined animals, cannot be truly cruelty-free. The conditions under which mink are kept for fur collection, regardless of claims, often raise significant concerns. For those prioritizing absolute avoidance of animal products, synthetic options like PBT or faux mink are the only truly unambiguous choices.

Evaluating ISO 9001 and Quality Claims

Ourlash.com mentions “Our factory has ISO 9001 quality certificate & other Certificates.” ISO 9001 is a quality management system standard, indicating that a company has established processes to ensure consistent product quality and customer satisfaction.

• What ISO 9001 Means: It signifies that the company has a structured approach to quality management, including processes for controlling documents, managing resources, production, and customer feedback. It does not necessarily mean the product itself is of superior quality, but rather that the processes used to produce it are systematically managed and documented.
• Verification: While a positive sign, simply stating ISO 9001 isn’t enough. A truly transparent supplier would display the certificate itself or provide verifiable registration details.
• “Other Certificates”: The phrase “other Certificates” is vague. What are these other certifications? Are they relevant to ethical sourcing, environmental impact, or specific product safety standards? Specificity here would greatly enhance credibility.

Importance of Direct Communication and Due Diligence

Given the wholesale nature of Ourlash.com and the missing public information, direct communication becomes paramount for any serious buyer, especially when ethical concerns are a factor.

• Ask Specific Questions: When requesting a quote, inquire explicitly about the origin of materials, detailed ethical certifications beyond broad claims, specific MOQs, payment terms, and clear shipping timelines and costs.
• Request Samples: Always ask for samples to evaluate product quality firsthand. This is standard practice in wholesale.
• Verify Certifications: If they mention ISO 9001 or other certifications, ask for proof of certification or verifiable registration numbers.
• Scrutinize Payment Methods: Ensure they offer secure and traceable payment methods for international transactions. Be wary of requests for unconventional payment types.

How to Inquire About Ourlash.com Orders and Products

Since Ourlash.com operates primarily as a B2B wholesale supplier that funnels inquiries through a quote system rather than a direct e-commerce checkout, the process for ordering and inquiring about products is different from a typical online retail experience.

You won’t find a direct “add to cart” or immediate purchase option.

Instead, you’ll need to engage with their sales team.

Initiating an Inquiry or Order

The primary method for engaging with Ourlash.com is through their “ASK FOR A QUICK QUOTE” functionality or by direct email.

• Utilize the “ASK FOR A QUICK QUOTE” Form: This is the most prominent call to action on their homepage. This form likely collects basic information about your needs, such as:
  • Your Name/Company Name: Essential for B2B engagement.
  • Contact Information: Email address and potentially phone number.
  • Product Interest: What type of lashes are you looking for e.g., PBT, mink, faux mink, specific styles?
  • Quantity: An estimated volume of your order. This helps them understand your scale.
  • Customization Needs: If you require custom styles, curvatures, or lengths, this is where you’d specify.
  • Any Specific Questions: This is your opportunity to ask about MOQs, pricing, lead times, or ethical sourcing details.
• Direct Email Contact: The website also provides an email address: [email protected]. This is a direct route if you prefer to draft a more detailed initial inquiry. When emailing, be clear and concise, providing all necessary details about your potential order and any specific questions you have.

Key Information to Provide in Your Inquiry

To get an accurate and timely response, be prepared to provide specific details about your requirements.

The more precise you are, the better they can tailor their quote and information.

• Product Specifications:
  • Material: Do you prefer Korean PBT, faux mink, or other types?
  • Style: Are you looking for natural, dramatic, volume, classic, or specific series e.g., 3D, 5D?
  • Curvature Curl: Common curls include J, B, C, CC, D, L, M. Specify what you need.
  • Length: State preferred lengths in millimeters e.g., 8mm to 15mm mix trays, or specific single lengths.
  • Thickness Diameter: Standard thicknesses include 0.03mm, 0.05mm, 0.07mm, 0.10mm, 0.15mm, etc.
  • Packaging: Do you need custom packaging, private label branding, or standard trays/boxes?
• Quantity: Provide an estimated minimum order quantity MOQ for each style or product. Even if you’re just exploring, a rough idea e.g., “100 trays,” “500 pairs of strip lashes” helps them understand your scale.
• Delivery Timeline: Do you have a specific deadline? This can influence their production schedule and shipping method recommendations.
• Location: Your shipping address or country is essential for them to calculate shipping costs and logistics.
• Your Business Type: Are you a retailer, a salon, a lash artist, or an e-commerce brand? This context can help them understand your needs better.

What to Expect After Inquiry

After submitting your inquiry, you should expect a response from their sales team, likely via email. This response should ideally include: Tagetmedia.com Review

• Detailed Pricing: Unit costs based on your specified quantity and customization.
• Minimum Order Quantity MOQ: Confirmation of their MOQs for the products you’re interested in.
• Production Lead Time: How long it will take to manufacture and prepare your order.
• Shipping Options and Costs: Various shipping methods e.g., air freight, sea freight, express, associated costs, and estimated delivery times.
• Payment Terms: Details on deposits, full payment, and accepted payment methods.
• Clarification on Policies: You should explicitly ask them about their return policy, warranty on products, and how they handle quality discrepancies.

It’s crucial to be patient but persistent.

If you don’t receive a response within a reasonable timeframe e.g., 2-3 business days, follow up. Keep a clear record of all communications.

Ourlash.com Pricing

One of the most notable aspects of Ourlash.com’s presentation is the complete absence of public pricing.

This is a common practice for business-to-business B2B wholesale suppliers, especially those offering customization and operating on a factory direct model.

However, for a business-to-consumer B2C e-commerce site, this would be a major red flag.

Since Ourlash.com clearly targets wholesale buyers, the lack of public pricing is generally expected but still requires a detailed inquiry process.

Why No Public Pricing?

There are several reasons why wholesale suppliers, particularly those based in manufacturing hubs like China as suggested by one of their blog posts on China’s false eyelash industry, typically do not display public prices:

• Volume-Based Pricing: Wholesale prices are highly dependent on the quantity ordered. The per-unit cost drops significantly as the order volume increases. A single public price would be misleading and inefficient.
• Customization: If a company offers custom styles, curvatures, lengths, and packaging, the pricing will vary widely based on these specifications.
• Market Fluctuations: Raw material costs, labor costs, and shipping rates can fluctuate. Keeping prices private allows the supplier to adjust quotes dynamically without constantly updating a public price list.
• Competitive Reasons: Suppliers prefer not to reveal their pricing structures to competitors.
• Client Segmentation: They might have different pricing tiers for different types of clients e.g., large distributors vs. smaller boutique brands.
• Negotiation: Wholesale pricing often involves some level of negotiation, which is difficult to conduct with a fixed public price.

How to Get Pricing Information

As discussed, the only way to obtain pricing from Ourlash.com is by directly contacting them.

• Request a Quote: Use their “ASK FOR A QUICK QUOTE” form or email [email protected].
• Be Specific: Provide as much detail as possible about your desired products material, style, curl, length, thickness, packaging and, most importantly, your estimated Minimum Order Quantity MOQ. Without a quantity, they cannot provide an accurate quote.
• Inquire About Tiered Pricing: Ask if they offer tiered pricing based on volume e.g., price per unit for 1,000 units vs. 10,000 units.

Factors Influencing Wholesale Lash Pricing

When you receive a quote from Ourlash.com or any wholesale lash supplier, several factors will influence the final price:

• Material Type:
  • Korean PBT/Faux Mink: Generally more affordable and ethically sound than animal-derived options.
  • Human Hair: Can vary, but typically mid-range. The ethical sourcing costs can impact the price.
  • Mink if truly “cruelty-free” claimed: Often the most expensive due to sourcing and perceived luxury.
• Lash Style and Complexity: Intricate designs, hand-crafted lashes, or multi-dimensional styles e.g., 3D, 5D, 25mm will cost more than simpler, mass-produced styles.
• Quantity MOQ: This is the biggest driver of unit cost. The higher the quantity, the lower the per-unit price. Typical MOQs for private label lashes can range from 50 to 500 pairs/trays per style.
• Customization and Private Labeling:
  • Custom Styles: Developing unique styles will incur design and mold costs.
  • Custom Packaging: Designing and producing custom boxes, trays, or inserts will add to the cost. This often includes printing logos, brand colors, and specific product information.
• Quality Control: While Ourlash.com mentions QC, a supplier’s robust quality control measures might be factored into their pricing, ensuring fewer defects and higher consistency.
• Certifications: Adherence to standards like ISO 9001 can contribute to the overall cost, reflecting their investment in quality systems.
• Shipping Costs: These are almost always separate and can significantly impact the total landed cost, especially for international orders. Shipping methods air vs. sea freight and speed will affect this.

In summary, while Ourlash.com’s lack of public pricing is standard for a wholesale model, it necessitates a proactive approach from the buyer. Flowerstola.com Review

You need to be prepared with your specific product requirements and desired quantities to get a meaningful quote.

Ourlash.com vs. Industry Standards

When evaluating Ourlash.com, it’s useful to compare its online presence and stated offerings against general industry standards for wholesale beauty product suppliers, particularly those dealing with false eyelashes.

This helps put their website’s strengths and weaknesses into perspective.

Transparency in Wholesale B2B Operations

Industry Standard: Reputable wholesale suppliers, especially those serving international clients, often go to great lengths to provide transparent and easily accessible information. This includes:

• Clear MOQs: Minimum order quantities are usually stated upfront, even if they vary by product category.
• Tiered Pricing Guides: While exact prices might require a quote, many provide general price ranges or examples of tiered pricing to give buyers an idea of cost.
• Detailed Shipping Policies: Comprehensive information on shipping methods, estimated delivery times for various regions, international shipping options, and costs or how they are calculated is standard.
• Explicit Return/Warranty Policies: Clear guidelines on how to handle defective products, returns, exchanges, and customer service for post-purchase issues are crucial.
• Multiple Contact Channels: In addition to email, phone numbers, physical addresses, online chat, and sometimes even dedicated account managers are provided.
• Showcasing Certifications: Actual certification badges or links to verifiable certification bodies are often displayed.

Ourlash.com’s Standing:

• Below Standard: Ourlash.com falls significantly short in this area. The complete lack of public MOQs, pricing, detailed shipping, and return policies creates a significant barrier. While emailing for a quote is expected, the absence of any indicative information on these critical aspects puts more burden on the buyer and slows down the decision-making process. The reliance on a single email address for sales inquiries sales06_[email protected] also suggests less robust customer service infrastructure compared to industry leaders.

Product Range and Customization

Industry Standard: Wholesale lash suppliers typically offer a wide range of materials PBT, silk, mink, human hair, various curls, lengths, thicknesses, and styles. Customization private labeling, custom styles, packaging is a key offering, as many beauty brands want to sell products under their own name.

• Meets Standard: Ourlash.com appears to meet industry standards here. They explicitly mention offering Korean PBT fibers, 3D mink, faux mink, and human hair lashes. Their claim of offering “Custom style, curvature and length as your require” and “Wholesale accessories and tools if you needed” indicates a comprehensive approach to customization and a full-service offering, which is competitive.

Quality Claims and Certifications

Industry Standard: Suppliers often highlight their quality control processes and relevant certifications. ISO 9001 is a common certification for manufacturing quality management. Ethical sourcing claims e.g., cruelty-free, vegan are increasingly important, often backed by specific third-party certifications or detailed explanations of their practices.

• Meets, but Lacks Depth: Ourlash.com claims “top quality REAL Korean PBT fibers,” “QC check the mass production randomly,” and possession of “ISO 9001 quality certificate & other Certificates.” These claims align with industry standards for quality assurance. However, the lack of specific details or verifiable links for “other Certificates” or deeper explanations of their “eco-friendly” and “100% cruelty-free” practices leaves room for doubt. For example, while they claim cruelty-free, the mention of “mink” lashes requires further investigation to ensure it truly aligns with strict ethical consumer views e.g., whether it’s truly shed fur or a synthetic alternative.

Online Presence and User Experience

Industry Standard: A modern B2B website should be professional, easy to navigate, and informative. Many leading wholesale sites now integrate some level of B2B e-commerce functionality, allowing registered users to view prices, place orders, and track shipments, even if initial large orders require direct engagement. A strong blog or “Knowledge Base” is also common to establish authority.

• Partially Meets Standard: The website itself is clean, professional, and easy to navigate. The presence of a “KNOWLEDGE & GUIDES” section with a blog is a good touch, aiming to establish industry expertise. However, the complete absence of any direct purchasing functionality or client login area makes it less user-friendly for repeat orders or self-service, falling short of what some modern B2B platforms offer. It functions more as a digital brochure and lead generator than an interactive wholesale portal.

In conclusion, Ourlash.com presents itself as a capable wholesale lash supplier with strong product and customization claims.

However, its significant lack of transparency regarding core business operations—pricing, MOQs, and detailed policies—is a notable deviation from industry best practices. Mondashosting.com Review

While the company may indeed be legitimate and offer quality products, potential buyers must be prepared to conduct extensive due diligence and engage in direct, detailed communication to obtain the necessary information for a confident wholesale purchase.

FAQ

Is Ourlash.com a legitimate website?

Based on looking at the website, Ourlash.com presents itself as a legitimate wholesale supplier of false eyelashes, showcasing details about their manufacturing process, quality claims, and years of experience.

However, the significant lack of transparent business details like clear pricing, minimum order quantities MOQs, and explicit shipping or return policies makes it difficult to fully assess its legitimacy without direct communication.

What kind of products does Ourlash.com sell?

Ourlash.com primarily sells false eyelashes, including options made from Korean PBT fibers, 3D mink, faux mink, and human hair lashes.

They also mention supplying wholesale accessories and tools related to eyelashes.

Does Ourlash.com offer cruelty-free products?

Yes, Ourlash.com claims that “all materials 100% cruelty free.” This includes their synthetic PBT, faux mink options.

For mink lashes, they would imply ethically sourced, though some consumers may still have concerns about any animal-derived products.

Does Ourlash.com have an ISO 9001 certification?

Yes, Ourlash.com states that their “factory has ISO 9001 quality certificate & other Certificates.” ISO 9001 is a standard for quality management systems.

How can I get pricing information from Ourlash.com?

Ourlash.com does not display public pricing.

You must contact them directly via their “ASK FOR A QUICK QUOTE” form or email [email protected] to inquire about pricing, specifying your desired product type, style, and quantity. Inteliace.com Review

What are the minimum order quantities MOQs for Ourlash.com?

The website does not explicitly state minimum order quantities MOQs on its homepage.

You will need to inquire directly with their sales team to get information on MOQs for specific products.

Does Ourlash.com offer custom lash designs?

Yes, Ourlash.com states they can provide “Custom style, curvature and length as your require,” indicating their ability to customize products for wholesale clients.

What types of lash materials does Ourlash.com use?

Ourlash.com specifies using “top quality REAL Korean PBT fibers” and also mentions offering “3D mink vs Faux Mink vs Human Hair Lashes.”

How long has Ourlash.com been in business?

Ourlash.com claims to have “Over 14 years” of experience in the false eyelash industry.

Can I get samples from Ourlash.com?

Yes, Ourlash.com explicitly states, “Welcome to ask samples or visit Our Lash factory!” indicating that samples are available upon request.

What kind of customer feedback does Ourlash.com claim to have?

Ourlash.com claims to have “98.6% 5 Stars Feedback from Amazon End Customers,” suggesting a high level of customer satisfaction on products sold via Amazon.

Does Ourlash.com ship internationally?

While not explicitly stated on the homepage, as a wholesale supplier, it is highly probable that Ourlash.com engages in international shipping.

You would need to confirm shipping details and costs when requesting a quote. Bluewindmarketing.com Review

What is the primary contact method for Ourlash.com?

The primary contact methods listed on the website are their “ASK FOR A QUICK QUOTE” form and the email address [email protected].

Does Ourlash.com have a physical address or phone number listed?

No, a physical address or a direct phone number is not readily available on the Ourlash.com homepage.

Only an email address and a contact form are provided.

Are the “mink” lashes from Ourlash.com truly cruelty-free?

Ourlash.com claims “100% cruelty free” for all materials.

For “mink” lashes, this typically implies ethically collected shed fur.

However, it’s advisable for buyers with strict ethical standards to directly inquire for detailed proof or stick to their synthetic options PBT, faux mink for unambiguous cruelty-free products.

Does Ourlash.com have a blog or knowledge base?

Yes, Ourlash.com features a “KNOWLEDGE & GUIDES” section, which includes a blog with articles related to the eyelash industry, such as market trends and product guides.

How do I place a bulk order with Ourlash.com?

To place a bulk order, you need to initiate contact by filling out their “ASK FOR A QUICK QUOTE” form or sending an email to [email protected] with your specific product requirements and desired quantities.

Is there a direct online shopping cart on Ourlash.com?

No, Ourlash.com does not appear to have a direct online shopping cart or e-commerce checkout system for immediate purchases.

It functions more as a lead generation site for wholesale inquiries. Kiboshosafaris.com Review

What quality control measures does Ourlash.com claim to have?

Ourlash.com states, “Our QC check the mass production randomly to keep quality stability” and “We check the details to make sure every eyelash is quite neat before deliver to you.”

What are the main benefits Ourlash.com highlights for its services?

Ourlash.com highlights high quality Korean PBT fibers, eco-friendliness 100% cruelty-free, ISO 9001 certification, a “wonderful team” for custom styles, and a detailed check before delivery.