Patriotsoftware.com Reviews

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Based on looking at the website, Patriotsoftware.com appears to be a legitimate and well-regarded provider of online accounting and payroll software designed for small to medium-sized businesses.

The platform emphasizes affordability, ease of use, and strong customer support, positioning itself as a comprehensive solution for managing financial operations.

It offers distinct modules for accounting, payroll, time & attendance, and HR, allowing businesses to choose individual services or integrate them for a more holistic approach.

The site highlights key benefits such as its “America’s Accounting and Payroll”™ reputation, superior usability, USA-based customer support, and excellent value for money.

Testimonials from users like Ivan Hasselbusch, Henrietta, and Kendall Witham underscore these points, praising the system’s simplicity, responsive support, and cost-effectiveness.

With over 65,000 customers and processing over $19 billion in payroll, Patriot Software presents itself as a robust and reliable option for businesses seeking to streamline their financial management, all accessible securely online from any device.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Unpacking Patriot Software: A Deep Dive into Core Offerings

Patriot Software positions itself as a streamlined, affordable solution for small and medium-sized businesses grappling with accounting and payroll.

It’s not just a single product but a suite of integrated tools designed to simplify financial management.

The core appeal lies in its promise of superior usability and dedicated USA-based support, aiming to cut through the complexity often associated with business finances.

Accounting Software: Beyond the Basics

The accounting module at Patriot Software is designed to provide businesses with a clear financial picture without overwhelming them with unnecessary features.

It focuses on the essentials, making it accessible even for those who aren’t financial experts. Merseybathrooms.net Reviews

  • Invoice Management: Creating, sending, and tracking invoices is a fundamental part of any business. Patriot’s system simplifies this, ensuring you can bill clients efficiently and keep tabs on outstanding payments. This streamlines cash flow and helps businesses maintain a professional image.
  • Financial Reporting: Understanding your financial health is crucial for strategic decision-making. Patriot’s accounting software generates essential financial reports, providing insights into income, expenses, and overall profitability. These reports are vital for business analysis, tax preparation, and identifying areas for improvement.
  • Add-ons: Bookkeeping Service: For businesses that need extra support, Patriot offers a bookkeeping service. This isn’t just about data entry. it involves a more hands-on approach where Patriot helps close books monthly, hosts monthly reviews, and reconciles accounts. This can be a lifesaver for business owners who prefer to focus on core operations rather than the minutiae of financial records. It’s about offloading a critical yet time-consuming task to experts.

Payroll Software: More Than Just Paychecks

Patriot’s payroll software is designed to handle the complexities of paying employees accurately and on time, while also managing the associated tax obligations.

This is often an area of significant stress for small businesses, and the software aims to alleviate that burden.

  • Unlimited Payroll Runs: The freedom to run payroll as often as needed without incurring extra charges is a big win for businesses with varying pay schedules or those needing to issue off-cycle payments. This flexibility is essential for dynamic workplaces.
  • Free Direct Deposit: Offering free direct deposit is a standard expectation in modern payroll solutions. It’s convenient for employees and significantly reduces the administrative burden of handling physical checks. This feature promotes efficiency and employee satisfaction.
  • Full Service Payroll & Tax Filings: This is where Patriot truly shines for many businesses. The “Full Service Payroll” option handles all tax filings and deposits, ensuring businesses remain compliant with federal, state, and local tax laws. For many small business owners, navigating payroll taxes is a daunting task, and outsourcing this to the software itself can prevent costly errors and penalties. Data from the website indicates that Patriot has processed over $19 billion in payroll, a testament to its scale and reliability in this critical area.
  • Average Payroll Run Time: The statistic that customers average less than 3 minutes to run payroll is a powerful indicator of the software’s efficiency. This speaks volumes about its intuitive design and streamlined processes, allowing businesses to save valuable time that can be redirected to growth activities.
  • Add-ons: Time & Attendance: Integrating time and attendance with payroll is a logical step for comprehensive workforce management. This add-on allows employees to clock in and out via web or app, applies custom overtime rules, and feeds directly into payroll, minimizing manual data entry and potential errors. This integration ensures accurate payment based on actual hours worked.

The Patriot Software Advantage: Why Choose This Platform?

When evaluating business software, it’s crucial to understand the unique selling propositions.

Patriot Software highlights several key advantages that differentiate it from competitors, particularly for small and medium-sized businesses.

Customer Base and Scalability

Patriot Software boasts a significant user base, indicating its widespread acceptance and proven utility across various industries. Wastemanaged.co.uk Reviews

  • 65,000+ Customers: This number isn’t just a vanity metric. it signifies a large, active community of users who trust Patriot with their financial operations. A larger customer base often translates to more refined software, as feedback from a diverse group of users helps in continuous improvement. It also suggests a robust support infrastructure capable of handling a high volume of inquiries.
  • Processing Power: The claim of processing over $19 billion in payroll is a strong indicator of the platform’s reliability and capacity. This demonstrates that Patriot Software is not just for nascent startups but can handle significant financial volumes, making it a viable option for growing businesses. It implies a secure and stable system capable of managing large datasets and critical transactions.
  • Saving Potential: The case study mentioning one customer saving $228 per month directly speaks to the software’s affordability and efficiency. While individual results may vary, this highlights the potential for significant cost savings compared to traditional methods or more expensive competitors. For small businesses operating on tight margins, every dollar saved contributes directly to profitability.

Accessibility and Mobility: Run Your Business Anywhere

Patriot Software embraces this by being 100% online and highly mobile-friendly.

  • 100% Online Access: This means no software installations, no complex server setups, and no worries about losing data due to local hardware failures. Businesses can securely access their accounting and payroll software from any device – phone, tablet, or desktop computer – as long as they have an internet connection. This flexibility is crucial for business owners who are often on the go or manage multiple locations.
  • No Downloads Needed: This further simplifies the user experience, eliminating the need for software downloads or installations. It’s a true cloud-based solution, allowing instant access and reducing the barrier to entry for new users.
  • Mobile App for Employees: Beyond the admin interface, Patriot offers a free mobile app for W-2 employees paid through Patriot Payroll. This app allows employees to view paychecks, edit federal tax withholding, and potentially access other HR-related information. This self-service capability empowers employees and reduces the administrative burden on HR and payroll departments, as employees can manage basic inquiries themselves.

Customer Support: A Pillar of Patriot Software

Patriot Software places a strong emphasis on its customer support, recognizing that even the most intuitive software requires human assistance at times. The testimonials frequently highlight this aspect.

  • USA-based Support: This is a significant differentiator for many businesses. It suggests better communication, understanding of local nuances, and potentially faster resolution times compared to outsourced support. The fact that it’s “ALWAYS” available and free, regardless of the software tier, is a compelling promise.
  • “Fast, Patient, Knowledgeable, and Kind”: Henrietta’s testimonial encapsulates the ideal support experience. This implies that Patriot’s support team is not just reactive but provides comprehensive, empathetic assistance, guiding users through their challenges rather than simply providing quick fixes. This kind of support builds trust and customer loyalty.
  • Award-Winning Support: While the specific award isn’t detailed on the homepage text provided, the mention of “award-winning support” suggests external recognition for their service quality. This adds another layer of credibility to their claims of superior customer assistance. For businesses, knowing that reliable help is just a call away can mitigate much of the anxiety associated with adopting new financial software.

Pricing and Contract Flexibility: An Attractive Proposition

The financial commitment and contractual terms are often major considerations for businesses adopting new software.

Patriot Software addresses these concerns directly, emphasizing affordability and flexibility.

Transparent and Competitive Pricing Model

Patriot Software adopts a clear, modular pricing structure that allows businesses to select only the services they need, providing cost control and scalability. Qoctor.com.au Reviews

  • Modular Product Selection: A key selling point is that you don’t have to sign up for all products. You can start with just one and add others as your business needs evolve. This “pay-as-you-grow” model is highly attractive to small businesses with limited budgets or those wanting to test specific functionalities before committing to a full suite.
    • Accounting Software: Starts at $20/month. This entry point is competitive and makes professional accounting software accessible to a broad range of small businesses.
    • Payroll Software: Starts at $17/month + $4 per worker. This per-worker pricing model ensures that costs scale directly with the size of your workforce, making it cost-effective for businesses with few employees and predictable as they grow.
  • Free 30-Day Trial: This risk-free trial period allows potential customers to fully explore the software’s features and determine if it’s a good fit for their operations before making any financial commitment. This is a standard and valuable offering that demonstrates confidence in the product.
  • 50% Off for 3 Months: Following the trial, a significant discount of 50% off for the first three months provides a gentle onboarding into the paid subscription. This makes the initial investment even more palatable and allows businesses to settle in without immediate full-price pressure.
  • Value Proposition: Patriot claims its prices are “much lower than your competitors’ prices” because they focus on “building smart, efficient software, which helps us keep costs low—and we can pass that on to you.” This statement suggests an underlying philosophy of operational efficiency translated into customer savings, appealing to businesses looking for maximum value.

No Long-Term Contracts: Monthly Subscription Model

The absence of long-term contracts is a significant advantage, offering businesses unparalleled flexibility and peace of mind.

  • Monthly Subscription: Patriot Software operates on a month-to-month subscription model. This means businesses are not locked into lengthy commitments, which is particularly beneficial for startups or businesses with fluctuating needs.
  • Cancel Anytime: The ability to cancel the subscription at any time without penalty removes a major barrier for businesses hesitant to adopt new software. It signifies Patriot’s confidence in its product’s ability to retain customers through value, not through binding contracts. This flexibility is a strong selling point for businesses prioritizing agility and avoiding financial entrapment. It stands in stark contrast to many traditional software vendors that require annual commitments or impose significant cancellation fees.

Integration and Ecosystem: Seamless Business Operations

A key strength of modern business software lies in its ability to integrate seamlessly, creating a cohesive ecosystem rather than disparate tools.

Patriot Software emphasizes this integration, particularly between its core offerings.

Seamless Integration Between Products

The promise that “Everything seamlessly integrates together” is vital for efficiency and data accuracy.

When accounting, payroll, time, and HR modules work in unison, it significantly reduces manual data entry, minimizes errors, and provides a unified view of business operations. Msgbikegear.co.uk Reviews

  • Reduced Data Redundancy: Instead of entering employee hours into a separate time tracking system and then re-entering them into payroll, integrated systems ensure data flows automatically. This saves time and reduces the risk of transcription errors, which can lead to compliance issues or inaccurate payments.
  • Streamlined Workflows: Integrated modules create smoother workflows. For example, employee data entered in HR can automatically populate payroll, and payroll data can flow directly into accounting for financial reporting. This automation frees up valuable time for business owners and their staff to focus on strategic tasks rather than administrative ones.
  • Unified Reporting: With integrated data, businesses can generate more comprehensive and accurate reports. For instance, you can see the true cost of labor impacting your profitability, or analyze payroll expenses alongside other operational costs in your accounting reports. This holistic view aids in better financial analysis and decision-making.
  • Example Scenarios:
    • Onboarding: A new employee’s details entered into the HR software flow directly to payroll for setup.
    • Time to Paycheck: Hours tracked in Time & Attendance automatically feed into the Payroll module for calculation and payment.
    • Expense Tracking: Payroll expenses automatically update the accounting ledger, reflecting real-time financial positions.

Mobile App for Employees: Empowering Your Workforce

Beyond the administrative interface, the availability of a dedicated mobile app for employees significantly enhances the overall ecosystem and reduces administrative burden.

  • W-2 Employee Access: The free mobile app is specifically for W-2 employees paid through Patriot Payroll. This targets the majority of a typical small business’s workforce, providing them with self-service capabilities.
  • View Paychecks: Employees can securely view their current and past pay stubs directly on their mobile device. This reduces the need for physical pay stubs or requests to HR/payroll for copies, saving time and resources. It also ensures employees have immediate access to their financial information.
  • Edit Federal Tax Withholding: Allowing employees to adjust their federal tax withholding W-4 information directly through the app is a powerful self-service feature. This empowers employees to manage their tax situation without requiring manual forms or intervention from management, improving accuracy and compliance.
  • Enhanced Employee Experience: Providing easy access to pay information and tax adjustments contributes to a better employee experience. It demonstrates a commitment to transparency and efficiency, which can positively impact employee satisfaction and retention.
  • Reduced Administrative Burden: By enabling employees to handle common inquiries and updates themselves, the mobile app significantly reduces the workload on HR and payroll departments. This allows these teams to focus on more strategic initiatives rather than routine administrative tasks.

Security and Compliance: Protecting Your Business Data

In an age where data breaches are common, and regulatory scrutiny is high, the security and compliance aspects of any business software are paramount.

Patriot Software emphasizes its commitment to protecting sensitive financial and employee data.

Robust Online Security Measures

Being 100% online means Patriot Software must employ stringent security protocols to protect its customers’ data from unauthorized access, breaches, and cyber threats.

  • Secure Access: The promise of “Securely access your accounting and payroll software from any phone, tablet, or desktop computer connected to the internet” implies the use of industry-standard encryption like SSL/TLS for data in transit and robust authentication mechanisms like multi-factor authentication, though not explicitly mentioned on the homepage, it’s a best practice for such platforms.
  • Data Encryption: While not detailed on the homepage, reputable online financial software typically encrypts data at rest when stored on servers to prevent unauthorized access even if a server is compromised. This is a critical layer of security for sensitive financial and personal information.
  • Data Backups and Disaster Recovery: Cloud-based platforms are expected to have robust backup and disaster recovery plans to ensure data availability and continuity of service in the event of unforeseen incidents. This protects businesses from data loss and minimizes downtime.
  • Physical Security: The data centers hosting Patriot Software’s infrastructure would adhere to strict physical security measures, including controlled access, surveillance, and environmental monitoring, to safeguard the servers containing customer data.

Compliance with Tax Regulations

  • Automatic Updates: The mention of “automatic updates” is crucial for compliance. It means that Patriot Software regularly updates its system to incorporate changes in tax rates, forms, and regulations e.g., changes to federal income tax withholding tables, state unemployment insurance rates, or new local payroll taxes. This proactive approach offloads the burden of tracking these changes from the business owner.
  • Full Service Payroll for Tax Filings: The “Full Service Payroll” option directly addresses compliance by handling “Tax filings and deposits.” This means Patriot Software takes responsibility for accurately calculating, withholding, and remitting payroll taxes to the appropriate government agencies. For small businesses, this significantly reduces the risk of penalties due to incorrect filings or missed deadlines.
  • HR Compliance Center HR Software Add-on: For businesses opting for the HR software add-on, the “HR Compliance Center” is a valuable resource. While the details aren’t specified, such centers typically provide access to up-to-date information on labor laws, employment regulations, and best practices, helping businesses stay compliant with HR-related mandates e.g., FMLA, ADA, EEO. This is particularly important for managing employee files and ensuring fair employment practices.
  • Paperless Employee Files: This feature within the HR software contributes to both efficiency and compliance. Digital, organized employee files are easier to manage, audit, and secure compared to paper records, helping businesses meet record-keeping requirements while reducing physical storage needs.

Why Patriot Software Might Be the Right Fit for You

Considering all the features, pricing, and support, Patriot Software appears to be a strong contender for specific types of businesses. Tribute.co Reviews

It’s not a one-size-fits-all, but it aims to serve a significant segment of the market very well.

Ideal User Profile

Patriot Software seems best suited for:

  • Small to Medium-sized Businesses SMBs: The pricing structure especially per worker for payroll and feature set are optimized for businesses that might find larger, enterprise-level solutions overly complex or expensive.
  • Businesses Seeking Simplicity: The repeated emphasis on “easy to use,” “simple,” and “superior usability” suggests it targets business owners who prioritize straightforward, intuitive interfaces over a myriad of advanced features they might never use.
  • Budget-Conscious Businesses: With starting prices at $20/month for accounting and $17/month + $4/worker for payroll, plus the 50% off for three months, it’s clearly positioned as an affordable alternative. This is particularly appealing to startups and businesses looking to minimize overheads.
  • Businesses Valuing Human Support: The strong focus on “Unmatched USA-based Support” and testimonials praising the “fast, patient, knowledgeable, and kind” assistance indicate it’s a good fit for users who want reliable, accessible help when they encounter issues, rather than relying solely on online FAQs or chatbots.
  • Businesses Prioritizing Compliance Ease: For those daunted by payroll taxes and HR compliance, the Full Service Payroll option and HR Compliance Center offer significant peace of mind, essentially outsourcing the complexities of tax filings and regulatory adherence.
  • Mobile-First or Remote Businesses: Being 100% online with responsive design and an employee mobile app caters perfectly to businesses with remote teams or owners who need to manage finances on the go.

Comparing Value to Competitors Implied

While the homepage doesn’t explicitly name competitors, it implies a clear value proposition:

  • Lower Price Point: The statement “Why are your prices so much lower than your competitors’ prices?” suggests Patriot has strategically positioned itself as a cost leader without compromising on core functionality or support. This likely means it competes with popular small business accounting software e.g., QuickBooks Online, Xero and payroll services e.g., Gusto, ADP Run by offering a more streamlined, possibly less feature-rich but more affordable alternative.
  • Focus on Core Functionality: Unlike some competitors that might offer extensive integrations with CRM, inventory, or advanced reporting tools, Patriot seems to double down on doing the essentials—accounting and payroll—exceptionally well and affordably. This can reduce feature bloat and improve user experience for those who don’t need all the bells and whistles.
  • USA-Based Support: This is a key differentiator that often sets Patriot apart from some global competitors or those with primarily online-only support models. For businesses that value direct, local assistance, this is a significant benefit.

Common Concerns and Considerations

While Patriot Software presents a compelling case, it’s prudent to consider potential limitations or areas where users might need more specific information.

Feature Depth for Growing Businesses

While simplicity is a strength for small businesses, as a company scales, its needs can become more complex. Examtopicspro.com Reviews

  • Advanced Accounting Needs: For businesses with complex inventory management, project costing, multi-currency transactions, or highly specialized industry-specific reporting requirements, Patriot’s accounting module might eventually require augmentation or a migration to a more robust ERP-like system. The focus on “Create, send, and track invoices,” “Accept credit cards,” and “Get financial reports” suggests core functionalities but might lack the depth for sophisticated financial operations.
  • Advanced HR Functions: The HR software mentions “HR Compliance Center,” “Paperless employee files,” and “Manager permissions.” While helpful, growing businesses might eventually require more advanced HR capabilities such as performance management, applicant tracking ATS, learning management systems LMS, or complex benefits administration that might be beyond Patriot’s current scope.
  • Limited Integrations Implicit: The mention of Stripe integration for credit cards is explicit, but the homepage doesn’t highlight a marketplace of other integrations e.g., CRM, e-commerce platforms, POS systems. For businesses heavily reliant on a connected tech stack, the lack of broad third-party integrations might be a consideration, potentially requiring manual data transfer or custom solutions.

Support Scope and Response Times

While “award-winning” and “USA-based” support are excellent, specific details about response times or channels e.g., chat, email, phone hours are not explicitly detailed on the homepage.

  • Peak Season Support: During tax season or year-end, support lines for payroll and accounting software can become very busy. While Patriot promises fast support, users might want to inquire about guaranteed response times or dedicated support options for urgent issues during these critical periods.
  • Tiered Support Implied: While support is free for all tiers, it’s worth understanding if higher-tiered subscriptions if any exist beyond the base modules offer priority support or access to more specialized financial advisors. This is a common practice in the industry.

Specific User Scenarios

  • International Businesses: Patriot Software appears to be heavily focused on the “USA-based” market, both in terms of support and compliance “America’s Accounting and Payroll™”. Businesses with international employees or operations in multiple countries might find it less suitable for managing global payroll or multi-national tax compliance.
  • Industry-Specific Needs: While adaptable, some industries e.g., construction with job costing, healthcare with complex billing, non-profits with grant tracking have unique accounting and payroll requirements. Users in these sectors would need to verify if Patriot’s core functionalities can adequately meet their specialized needs.

Ultimately, Patriot Software’s value lies in its targeted approach: providing reliable, user-friendly, and affordable core accounting and payroll services with robust support for small to medium-sized American businesses.

Its flexibility in product selection and lack of long-term contracts make it an attractive option for those looking to manage their finances efficiently without breaking the bank or getting bogged down by overly complex systems.

Frequently Asked Questions

What is Patriotsoftware.com?

Patriotsoftware.com is an online platform that provides accounting and payroll software solutions primarily for small to medium-sized businesses in the United States.

Is Patriot Software good for small businesses?

Yes, based on its features and pricing, Patriot Software is particularly well-suited for small businesses, emphasizing ease of use, affordability, and dedicated USA-based customer support. Candymail.co.uk Reviews

How much does Patriot Software cost?

Patriot Software’s accounting software starts at $20/month, and its payroll software starts at $17/month plus $4 per worker.

They also offer a free 30-day trial followed by 50% off for the first three months.

Can I try Patriot Software for free?

Yes, Patriot Software offers a free 30-day trial for all its software products, allowing you to test the features before committing.

Do I have to sign a long-term contract with Patriot Software?

No, Patriot Software operates on a monthly subscription model, meaning you are not tied into long-term contracts and can cancel at any time.

Is Patriot Software easy to use?

Yes, the website repeatedly highlights its “superior usability” and states that the system is “remarkably easy to use,” aiming to simplify financial management for users. Universalbookpublications.com Reviews

Does Patriot Software offer customer support?

Yes, Patriot Software provides “Unmatched USA-based Support” that is described as “fast, patient, knowledgeable, and kind,” and it’s always free regardless of your software tier.

Can Patriot Software handle payroll taxes?

Yes, with the “Full Service Payroll” option, Patriot Software handles tax filings and deposits for you, helping businesses stay compliant with payroll tax regulations.

Can I access Patriot Software on my phone or tablet?

Yes, Patriot Software is 100% online and features a responsive design, allowing you to securely access your accounting and payroll software from any phone, tablet, or desktop computer connected to the internet.

Is there a mobile app for Patriot Software employees?

Yes, W-2 employees paid through Patriot Payroll can download a free mobile app for Android or iOS to view paychecks, edit federal tax withholding, and more.

Can I use only one Patriot Software product?

Yes, you are not required to sign up for all of Patriot Software’s products. Brindly.com Reviews

You can choose just one product like accounting or payroll and add others as needed, with seamless integration between them.

How much does Patriot Software process in payroll annually?

Patriot Software states it has processed over $19 billion in payroll, indicating its significant volume and reliability in payroll management.

How long does it take to run payroll with Patriot Software?

Customers typically average less than 3 minutes to run payroll with Patriot Software, highlighting its efficiency and streamlined process.

Does Patriot Software integrate with other platforms?

The website specifically mentions integration with Stripe for accepting credit cards within the accounting software.

While other integrations aren’t detailed on the homepage, this indicates its capability for external connections. Caseys.ie Reviews

What is the Patriot Software Bookkeeping Service?

The bookkeeping service is an add-on where Patriot helps close your books each month, hosts monthly reviews, and reconciles your accounts, providing hands-on support for your financial records.

What features are included in Patriot Software’s HR module?

The HR software add-on includes an HR Compliance Center, paperless employee files, and manager permissions, designed to help with human resources management.

Is Patriot Software secure?

Yes, the platform is 100% online and emphasizes secure access, suggesting robust security measures to protect your financial and employee data.

Why are Patriot Software’s prices lower than competitors?

Patriot Software states that their lower prices are due to their focus on building smart, efficient software, which allows them to keep costs low and pass those savings on to their customers.

Can I get financial reports from Patriot Software’s accounting module?

Yes, the accounting software allows you to “Get financial reports,” which are crucial for understanding your business’s financial health. Photogov.com Reviews

How many customers does Patriot Software have?

Patriot Software serves over 65,000 customers, demonstrating its widespread adoption and trust among businesses.

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