Pouredbyfi.com Review

Based on checking the website Pouredbyfi.com, which specializes in hand-poured aromatherapy candles, an overall review suggests a mixed bag.

While the site emphasizes natural ingredients, responsible sourcing, and therapeutic claims, several key elements commonly found on trusted e-commerce platforms are notably absent, raising questions about its comprehensive legitimacy and operational transparency, especially for a US audience given the UK focus.

The site could benefit from more robust customer support information, clearer shipping and return policies for international customers, and enhanced trust signals.

Here’s an overall review summary:

Product Focus: Hand-poured aromatherapy candles made with natural vegan soy wax and pure essential oils.
Key Selling Points: Handmade, responsibly sourced, therapeutic aromatherapy benefits for headaches, anxiety, calmness, uplifting, focus, free UK home delivery, 20-hour clean burn, and a 20% off future orders program for returning jars.
Trust Signals Present: Customer testimonials, a “Burn Book” blog with articles on essential oils and aromatherapy, and a recycling incentive.
Missing Information/Concerns: No readily apparent “About Us” page detailing the company’s story or founders, lack of clear contact information phone number, physical address, dedicated email support beyond a potential contact form, absence of detailed shipping policies for international orders beyond UK free delivery, no explicit return/refund policy visible on the homepage, and limited payment gateway information. The site appears geared towards a UK audience, which might be a barrier for US customers.
Ethical Consideration Islamic Perspective: Candles and aromatherapy are generally permissible, provided the ingredients are natural, free from haram substances, and the “therapeutic” claims are understood as general well-being rather than medical cures. The emphasis on natural and clean burn aligns well with ethical consumption. However, the lack of full transparency around ingredients e.g., source of essential oils could be a minor concern for those seeking absolute assurance.
Overall Recommendation: Caution is advised. While the product itself appears benign and ethically sound, the website’s lack of comprehensive transparency and customer support details, particularly for a US audience, means potential customers should proceed with due diligence.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Best Alternatives for Ethical Home Fragrance Non-Edible

For those seeking trustworthy and ethical home fragrance options that offer transparency and strong customer service, here are some alternatives:

Yankee Candle: A globally recognized brand offering a vast array of scented candles, wax melts, and diffusers. Known for consistent quality and wide availability.
- Key Features: Extensive scent portfolio, various product formats jars, pillars, tarts, consistent burn, strong brand reputation.
- Average Price: $10-$30 per candle.
- Pros: Highly accessible, diverse scents, reliable quality.
- Cons: Some might find scents artificial, not all ingredients are “natural” in the same vein as Poured by Fi.
Bath & Body Works Candles: Popular for their triple-wick candles and seasonal scents, providing strong fragrance throw.
- Key Features: Wide range of trendy and seasonal scents, strong scent throw, attractive packaging, often on promotion.
- Average Price: $15-$25 per candle.
- Pros: Excellent scent diffusion, regularly updated collections, great for gifting.
- Cons: Scents can be very potent, some users report tunneling, ingredients are not always 100% natural.
Mrs. Meyer’s Clean Day Scented Candles: Focuses on garden-inspired scents with plant-derived ingredients and essential oils. Known for more natural and subtle fragrances.
- Key Features: Plant-derived ingredients, essential oils, subtle and natural scents, recyclable packaging.
- Average Price: $10-$15 per candle.
- Pros: More natural profile, pleasant and clean scents, environmentally conscious.
- Cons: Scent throw might be weaker for some, less variety in scents compared to larger brands.
Vitruvi Essential Oil Diffusers: Offers aesthetic diffusers and pure essential oil blends, allowing for customizable aromatherapy without burning.
- Key Features: High-quality ceramic diffusers, pure essential oils, elegant designs, customizable scent experience.
- Average Price: Diffusers $100-$120, Essential Oils $15-$40.
- Pros: No open flame, highly customizable, pure aromatherapy, beautiful home decor.
- Cons: Higher initial investment for diffusers, requires purchasing oils separately.
Thymes Candles: Known for sophisticated, unique fragrances often inspired by nature, offering a premium home fragrance experience.
- Key Features: Complex and unique scents, quality ingredients, elegant packaging, long-lasting fragrance.
- Average Price: $25-$40 per candle.
- Pros: High-end fragrance, great as gifts, long burn times.
- Cons: Higher price point, not as widely available as mass-market brands.
P.F. Candle Co.: Hand-poured in Los Angeles with 100% soy wax, cotton wicks, and fine fragrance oils. Known for their rustic aesthetic and unique scents.
- Key Features: Soy wax, phthalate-free fragrance oils, cotton wicks, minimalist design, unique scent profiles.
- Pros: Artisanal quality, natural ingredients, stylish design, good scent throw.
- Cons: Some scents can be very specific, not as widely available in brick-and-mortar stores.
WoodWick Candles: Features a natural wooden wick that crackles as it burns, mimicking a fireplace. Offers strong, authentic scents.
- Key Features: Patented wooden wick for crackling sound, layered scents, long burn times.
- Average Price: $15-$30 per candle.
- Pros: Unique sensory experience with the crackling wick, strong and authentic fragrances.
- Cons: Crackling sound might not appeal to everyone, wax can sometimes tunnel if not burned properly.

Pouredbyfi.com Review & First Look: Diving into the Details

When you first land on Pouredbyfi.com, the immediate impression is one of simplicity and a clear focus on their core product: hand-poured aromatherapy candles.

The aesthetic is clean, with product images taking center stage.

They quickly highlight their key selling points: “Hand Poured Aromatherapy Candles” made with “natural ingredients” and “generous helpings of essential oils.” It’s straightforward, and that’s often a good sign – no unnecessary clutter.

However, for a website that handles transactions, particularly in the e-commerce space, simplicity can sometimes mask a lack of essential information.

The navigation is minimal, featuring “Browse Products,” “Why Poured by Fi?”, and links to their “Burn Book” blog.

This layout aims to guide visitors directly to what they offer and why they claim to be different.

They clearly state their UK focus with “Free Home Delivery.

Every single order comes with free UK home delivery,” which is a crucial piece of information for any international visitor, especially from the US.

This immediately tells you that while the product might be appealing, the logistical benefits highlighted are specifically for UK customers.

The “Why Poured by Fi?” section tries to build trust by emphasizing: Worldscode.com Review

Hand Made, Every Time: A promise of artisanal quality and attention to detail.
Sourced Responsibly: Claims “natural vegan soy wax and only pure essential oils,” which is appealing for environmentally conscious consumers.
Therapeutic Aromatherapy: This is a core benefit they push, linking specific blends to easing “Headaches, Anxiety, Calmness, Uplifting, Focus.”
20 Hour Clean Burn: Highlighting product efficiency and safety, stating candles “don’t release chemicals into your home.”
20% Off Future Orders: An incentive for repeat business through their “Scent It Back” jar return program, promoting sustainability.

While these points are compelling on the surface, a deeper dive reveals areas where Pouredbyfi.com could significantly improve its transparency and customer confidence, especially for a US audience accustomed to robust e-commerce standards.

Assessing Pouredbyfi.com’s Trust Signals and Transparency

A website’s trustworthiness hinges on various signals, and Pouredbyfi.com presents a mixed bag.

They do incorporate some positive elements, but critical omissions cannot be overlooked for a comprehensive review.

Positive Trust Signals

Customer Testimonials: The homepage features short, positive reviews from “Hannah C” and “Adrian G,” which provide social proof. Adrian G’s comment, “I’m a repeat customer. I love these candles and the service from Poured by Fi. Consistently excellent 😊,” is particularly effective as it speaks to repeat business and service quality.
Content Marketing “The Burn Book”: Having a blog section titled “The Burn Book” with articles like “What Are Essential Oils?” and “The Power of Aromatherapy” adds value. It positions Poured by Fi as knowledgeable in its niche, offering educational content rather than just sales pitches. This can build authority and engagement.
Sustainability Initiative “Scent It Back”: The program offering “20% off your next order” for returning used jars is a strong ethical and environmental commitment. This not only encourages repeat purchases but also appeals to eco-conscious consumers, demonstrating a tangible effort towards sustainability.
Product Claims: Explicitly stating “natural vegan soy wax” and “pure essential oils” appeals to a segment of the market seeking natural, healthier alternatives to conventional paraffin candles.

Areas for Improvement in Transparency

Despite the positives, several crucial elements are missing that are standard for credible online businesses, particularly those operating internationally or aspiring to.

Lack of “About Us” Page: This is a significant red flag. A proper “About Us” page tells the company’s story, who is behind it, its mission, and its values. It humanizes the brand and builds a personal connection with customers. Without it, the company feels somewhat anonymous, which can deter trust. Is it a sole proprietorship? A small team? Where are they located in the UK? This information is vital for establishing credibility.
Limited Contact Information: The homepage doesn’t display a phone number, a physical address, or a dedicated customer service email. While many e-commerce sites rely on contact forms, offering multiple channels for support especially a phone number for immediate issues is a hallmark of strong customer service. The absence of this can make customers feel stranded if they encounter problems.
Unclear Shipping and Return Policies Beyond UK: While “Free Home Delivery” for the UK is prominently mentioned, there’s no immediate, clear information on international shipping costs, delivery times, or policies for countries outside the UK, specifically for US customers. Similarly, a visible and detailed return/refund policy is absent from the homepage. Customers need to know their options if a product is damaged, incorrect, or simply not what they expected. This is a foundational expectation for online shopping.
Payment Gateway Information: There’s no immediate indication of accepted payment methods e.g., Visa, Mastercard, PayPal, Apple Pay logos. This can cause friction at checkout if a customer’s preferred method isn’t supported. While this might appear later in the checkout process, upfront transparency is preferred.
Privacy Policy and Terms of Service Accessibility: While these are usually linked in the footer, their prominence and ease of access speak to a company’s commitment to legal compliance and customer rights. A quick check of the homepage doesn’t highlight these in an immediately obvious way.

In essence, while Pouredbyfi.com presents an appealing product with ethical sourcing claims and a sustainability initiative, its operational transparency is lacking.

For a US customer, this would raise legitimate concerns about purchasing from a company whose full operational details and customer support infrastructure are not clearly laid out.

Pouredbyfi.com Pros & Cons

Let’s break down the advantages and disadvantages of Pouredbyfi.com, based on the information available on their homepage.

Pros:

Focus on Natural Ingredients: The explicit mention of “natural vegan soy wax” and “pure essential oils” is a strong selling point for health-conscious and environmentally aware consumers looking to avoid synthetic fragrances and chemicals often found in conventional candles.
Hand-Poured Quality: Emphasizing “hand poured every single candle” suggests a commitment to craftsmanship and attention to detail, which can result in a higher quality product and a more personalized experience. This artisanal approach is often highly valued.
Aromatherapy Focus: The curation of blends for specific benefits like “Headaches, Anxiety, Calmness, Uplifting, Focus” is a unique selling proposition. It positions the candles not just as scent providers but as tools for well-being, appealing to those interested in holistic practices.
Sustainability Initiative: The “Scent It Back” program, offering 20% off future orders for returning used jars, is an excellent example of promoting circular economy principles. This not only encourages repeat business but also aligns with environmental responsibility, a major plus for many consumers.
Clean Burn Claim: Stating that candles “don’t release chemicals into your home, and burn cleanly for up to 20 hours” addresses a common concern about indoor air quality with candles, providing reassurance to potential buyers.
UK Free Delivery: For customers within the UK, the offer of “Free Home Delivery” on every order is a significant financial incentive and convenience.
Customer Testimonials: The presence of positive customer reviews directly on the homepage provides social proof and builds initial trust.

Cons:

Lack of “About Us” Information: This is a major drawback. Without knowing who is behind the brand, their story, or mission, it’s difficult to form a strong connection or fully trust the legitimacy of the operation. Transparency about the company’s identity is fundamental.
Insufficient Contact Information: The absence of a clear phone number, physical address, or direct customer service email on the homepage makes it challenging for customers to reach out with inquiries or issues. This lack of accessibility can be frustrating and reduce confidence.
Unclear International Shipping/Return Policies: While UK delivery is covered, there’s no immediate detail for international customers, including those in the US. This ambiguity around shipping costs, delivery times, customs, and return procedures for non-UK orders is a significant barrier for global transactions.
Limited Payment Gateway Visibility: The specific payment methods accepted are not prominently displayed on the homepage, which can lead to uncertainty for customers as they proceed to checkout.
Potential for Misinterpretation of “Therapeutic” Claims: While aromatherapy is recognized for its benefits, stating blends are “curated to cure” or for “Headaches, Anxiety, Calmness, Uplifting, Focus” can sometimes overstep into medical claims if not properly contextualized. It’s crucial for consumers to understand these are for general well-being support, not medical treatment.
Solely UK-Focused Benefits: The primary convenience and cost-saving benefits free delivery, jar return program are explicitly for UK customers, potentially alienating or inconveniencing international buyers.
Basic Website Features: The website’s design is functional but lacks some of the more advanced features or comprehensive information often seen on larger, established e-commerce sites, which might give an impression of a less robust operation.

In summary, Pouredbyfi.com excels in product positioning with its natural and ethical claims but falls short on fundamental e-commerce transparency and customer support information, particularly for a global audience.

Pouredbyfi.com Alternatives: Beyond Just Candles

While Pouredbyfi.com focuses on hand-poured aromatherapy candles, the broader category of ethical and natural home fragrance offers many alternatives that can enhance your living space responsibly.

These alternatives often come with the added benefit of greater transparency and customer support infrastructure. Oomeo-natural.com Review

Ethical Considerations for Home Fragrance

From an ethical perspective, especially in the context of Islamic principles, home fragrance products are generally permissible, provided they adhere to certain guidelines:

Ingredients: The use of natural, plant-derived ingredients like soy wax, beeswax, pure essential oils is preferred. Products should ideally avoid synthetic chemicals, animal-derived products unless halal and from a permissible source, and any intoxicating substances.
Claims: While aromatherapy can support general well-being, exaggerated medical claims should be viewed with caution. The benefit should be understood as enhancing comfort and mood, not as a direct medical cure.
Sustainability: Companies that demonstrate a commitment to responsible sourcing, waste reduction, and ethical labor practices are preferable.

Given these considerations, here are some excellent alternatives focusing on natural, ethical, and high-quality home fragrance options beyond Pouredbyfi.com:

Candle Warmers & Wax Melts
- Description: An alternative to burning candles, wax warmers gently melt scented wax using a light bulb or heating plate, releasing fragrance without an open flame or soot. Wax melts are often available in natural formulations.
- Key Features: Flameless, no soot, safer for homes with children or pets, wide variety of wax melt scents from different brands.
- Pros: Enhanced safety, consistent scent release, allows for easy scent changes, often more natural ingredients in quality wax melts.
- Cons: Requires electricity, some cheaper wax melts can be synthetic.
- Ethical Fit: Excellent, as it removes the open flame element and allows for control over wax ingredients.
Essential Oil Diffusers Ultrasonic
- Description: These diffusers use ultrasonic vibrations to break down a mixture of water and essential oils into a fine mist, dispersing the aroma into the air. This is one of the purest forms of aromatherapy.
- Key Features: Uses pure essential oils, humidifies air, often has LED lighting options, quiet operation, auto shut-off.
- Pros: Highly customizable scents, therapeutic benefits from pure essential oils, no heat or flame, clean and pure fragrance.
- Cons: Requires regular cleaning, initial investment for the diffuser, requires purchasing essential oils separately.
- Ethical Fit: Very strong, as it uses pure plant extracts and promotes natural well-being. Look for reputable brands for essential oils.
Reed Diffusers
- Description: A low-maintenance, flameless way to scent a room. Scented oil is absorbed by porous reeds and diffused into the air naturally.
- Key Features: Continuous scent release, no flame or electricity needed, safe, decorative.
- Pros: Long-lasting, very low maintenance, safe for continuous use, can be aesthetically pleasing.
- Cons: Scent throw might be less intense than candles or diffusers, can be expensive for good quality.
- Ethical Fit: Strong, as it’s a natural, passive diffusion method. Ensure the oils are high-quality and naturally derived.
Scented Sachets & Potpourri
- Description: Small bags or bowls filled with aromatic dried plant materials, essential oils, or beads, providing a subtle scent for drawers, closets, or small spaces.
- Key Features: Portable, discrete, long-lasting for small areas, often made with natural botanicals.
- Pros: Inexpensive, easy to use, no burning or electricity required, very natural option if made with dried herbs/flowers.
- Cons: Limited scent throw for larger rooms, scents fade over time.
- Ethical Fit: High, especially if using natural dried botanicals and pure essential oils.
Aromatherapy Inhalers/Roll-ons
- Description: While not for home fragrance, these are direct personal aromatherapy tools that use essential oil blends for on-the-go well-being e.g., for focus, relaxation. They offer a personalized and immediate experience.
- Key Features: Portable, direct application, targeted benefits, no diffusion into the environment.
- Pros: Convenient, immediate effect, private aromatherapy.
- Cons: Not for scenting a room, personal use only.
- Ethical Fit: Strong, as they are for direct, personal, and natural well-being support.
Natural Room Sprays
- Description: Sprays made with essential oils and natural bases, offering an instant burst of fragrance to refresh a room.
- Key Features: Instant scent, customizable, easy to use, can be made with pure essential oils.
- Pros: Quick way to refresh a space, no flame, can be very natural.
- Cons: Scent is temporary, some cheaper sprays use synthetic fragrances.
- Ethical Fit: Good, if the ingredients are truly natural and free from synthetic chemicals.
Incense Natural Resins/Woods Perfumef.com Review
- Description: While many forms of incense exist, natural resins like frankincense, myrrh or pure wood chips like oud/agarwood, sandalwood are burned to release fragrant smoke. These are ancient forms of home fragrancing with cultural and spiritual significance.
- Key Features: Rich, complex natural scents, creates a unique atmosphere, traditional methods.
- Pros: Authentic natural aromas, deeply meditative experience, long-lasting scent.
- Cons: Produces smoke requires ventilation, some might find the smoke irritating, can be costly for high-quality natural resins.
- Ethical Fit: Strong, particularly if sourcing pure, sustainably harvested resins and woods. Avoid synthetic or chemically enhanced incense.

These alternatives provide a spectrum of choices for ethically fragrancing a home, prioritizing natural ingredients, safety, and transparency, which are all important aspects of responsible consumption.

How to Evaluate an E-commerce Website’s Legitimacy

When you’re looking to buy something online, especially from a lesser-known site like Pouredbyfi.com, it’s like being a detective.

You need to gather clues to ensure you’re not walking into a dead end or, worse, a scam.

Here’s a breakdown of what to look for, broken down into manageable checks.

Contact Information: The First Clue

What to Look For: Does the website provide multiple ways to contact them? This includes a phone number crucial!, a physical address not just a P.O. Box, and a dedicated customer service email.
Why it Matters: Reputable businesses want you to be able to reach them. A transparent business will usually list these prominently, often in the footer, on a “Contact Us” page, or even on the “About Us” page. If all you find is a generic contact form, it’s a yellow flag.
Pouredbyfi.com Check: The homepage lacks clear, comprehensive contact information. This is a significant point of concern.

“About Us” Page: The Company’s Story

What to Look For: Does the site have a detailed “About Us” section? This page should tell the company’s story, its mission, its values, and ideally, who is behind the business e.g., founders, team. It helps humanize the brand.
Why it Matters: A well-crafted “About Us” page builds trust and helps you understand the ethos of the company. It’s where they share their passion and commitment. A generic or missing page is a red flag.
Pouredbyfi.com Check: This page is missing. This is a major transparency gap.

Policies: Shipping, Returns, Privacy

What to Look For: Are shipping policies costs, delivery times, international options, return policies how to return, refund process, timelines, and a privacy policy how your data is collected and used clearly stated and easily accessible? They should not be hidden deep within terms and conditions.
Why it Matters: These policies protect both you as a consumer and the business. Transparent policies indicate a professional operation that respects consumer rights. Ambiguous or hard-to-find policies are a warning sign.
Pouredbyfi.com Check: While UK delivery is mentioned, international shipping/return policies are not clear on the homepage. This lack of transparency is a concern for non-UK customers.

Payment Methods & Security: Are Your Finances Safe?

What to Look For: Are common and secure payment methods e.g., Visa, Mastercard, PayPal, Apple Pay, Stripe displayed? Does the website use HTTPS look for the padlock icon in the browser address bar?
Why it Matters: Secure payment gateways protect your financial information. HTTPS ensures your data is encrypted. If a site only accepts obscure payment methods or lacks HTTPS, run.
Pouredbyfi.com Check: Payment methods are not prominently displayed on the homepage. While HTTPS is likely present, the lack of immediate visual confirmation of accepted payment providers is a minor concern.

Customer Reviews & Social Proof: What Are Others Saying?

What to Look For: Are there genuine-looking customer reviews on the site itself or on independent review platforms e.g., Trustpilot, Google Reviews? Do they have an active and professional presence on social media with real engagement?
Why it Matters: Real customer experiences offer insights into product quality, service, and delivery. A complete absence of external reviews or a dormant social media presence can be suspicious.
Pouredbyfi.com Check: They feature customer testimonials on the homepage, which is a positive. However, an external search for broader reviews or a check of their social media presence would provide a more complete picture.

Professionalism and Design: Does it Look Legitimate?

What to Look For: Is the website well-designed, free of typos, broken links, or low-resolution images? Does it look like a legitimate business invested in its online presence?
Why it Matters: A poorly designed or error-ridden site often indicates a lack of professionalism or resources, which can be a sign of a temporary or unreliable operation.
Pouredbyfi.com Check: The site is clean and functional, generally free of obvious design flaws or typos on the homepage, which is a good sign.

By systematically checking these points, you can significantly increase your confidence in an online retailer before making a purchase.

If too many red flags appear, it’s often best to find an alternative.

Pouredbyfi.com Pricing: What You Need to Know

When it comes to pricing, Pouredbyfi.com’s homepage gives us a glimpse into their product structure, primarily focusing on “Featured Product” sections.

While exact price points for all products aren’t immediately visible without clicking “Browse Products” or “Shop,” they clearly offer sets and individual items.

The core information we glean about their pricing strategy includes:

Product Offering: They sell “Hand Poured Aromatherapy Candles” which appear to be their sole product line. The candles are distinguished by “blends curated to cure,” targeting specific needs like “Headaches, Anxiety, Calmness, Uplifting, Focus.” This suggests a premium positioning due to the therapeutic claims and natural ingredients.
Bundle Options: The customer testimonials mention “Double candle care pack,” indicating they likely offer multi-candle bundles, which are often priced more attractively than individual candles. This is a common strategy to increase average order value.
Value Proposition: They emphasize “natural ingredients,” “pure essential oils,” “hand made,” and a “20 Hour Clean Burn.” These attributes contribute to a perception of higher quality, justifying a potentially higher price point compared to mass-produced, synthetic candles.
Sustainability Incentive: The “20% Off Future Orders” for returning jars “Scent It Back” acts as a loyalty program, effectively reducing the cost of future purchases for repeat customers. This is a smart move that encourages customer retention and provides ongoing value.

What’s Missing and Why It Matters: Skinsensegpclinic.com Review

Direct Price Display: The homepage doesn’t show the exact prices of the “Featured Products” or a clear price range without navigation. For comparison, many e-commerce sites display prices directly on product thumbnails or featured sections to give customers immediate information. This forces an extra click.
Pricing Tiers/Transparency: Without a clear “Pricing” page or direct price display, it’s hard to quickly grasp the cost structure across their entire product range. Are all candles similarly priced? Do different blends have different price points?
No Subscription Model Indication: There’s no mention of subscription services or membership plans, which are common in the home fragrance niche for recurring deliveries at a discounted rate. This implies a purely transactional model.
Currency: While “Free UK Home Delivery” makes it clear they operate in the UK, the currency isn’t explicitly stated on the homepage for prices though it’s implicitly GBP. For international buyers, this clarity is essential.

Analysis of Pricing Strategy:

Based on the available information, Pouredbyfi.com likely employs a premium pricing strategy due to its focus on natural ingredients, handmade quality, and therapeutic claims. The “20% off future orders” discount for jar returns is a clever way to build customer loyalty and encourage sustainable practices, effectively providing a long-term discount for engaged customers.

For potential customers, especially from the US, the lack of immediate price transparency on the homepage means they will need to click through to product pages to ascertain costs.

This isn’t a deal-breaker, but it does add an extra step to the shopping experience.

Given the ethical and natural focus, customers generally expect to pay a bit more for such products, so competitive pricing within that niche would be expected.

FAQ

Is Pouredbyfi.com a legitimate website?

Pouredbyfi.com appears to be a legitimate e-commerce website selling hand-poured aromatherapy candles.

However, it lacks comprehensive transparency regarding company information, contact details, and international shipping/return policies, which are common indicators of established online businesses.

What products does Pouredbyfi.com sell?

Pouredbyfi.com sells hand-poured aromatherapy candles made with natural vegan soy wax and pure essential oils.

Their blends are curated for specific purposes like easing headaches, anxiety, promoting calmness, uplifting mood, and enhancing focus.

Are Pouredbyfi.com candles made with natural ingredients?

Yes, Pouredbyfi.com explicitly states their candles are crafted from “natural vegan soy wax and only pure essential oils,” emphasizing natural ingredients and a clean burn for up to 20 hours. Ebearstore.com Review

Does Pouredbyfi.com offer free shipping?

Pouredbyfi.com offers “Free UK Home Delivery” on every single order.

Information on international shipping costs or policies is not prominently displayed on the homepage.

Can I return used candle jars to Pouredbyfi.com?

Yes, Pouredbyfi.com has a “Scent It Back” program where you can send your used jar back to them to be reused, and in return, you receive “20% off your next order.” This is a sustainability initiative.

What are the “therapeutic” benefits of Pouredbyfi.com candles?

Pouredbyfi.com claims their blends are “curated to ease your mind and take you somewhere special,” with specific blends for “Headaches, Anxiety, Calmness, Uplifting, Focus.” These are general well-being claims related to aromatherapy.

Is Pouredbyfi.com suitable for US customers?

While US customers can likely place orders, the website primarily highlights benefits for UK customers e.g., free UK delivery, UK-based jar return. Lack of clear international shipping costs and return policies might make it less convenient for US buyers.

Where can I find Pouredbyfi.com’s contact information?

Based on the homepage, direct contact information like a phone number, physical address, or dedicated customer service email is not prominently displayed.

You might need to look for a “Contact Us” page or form if one exists.

Does Pouredbyfi.com have an “About Us” page?

The homepage does not directly link to or mention an “About Us” page, which is a common omission for new or smaller businesses and can affect transparency.

What payment methods does Pouredbyfi.com accept?

The homepage does not prominently display the specific payment methods accepted e.g., credit card logos, PayPal. This information would likely be available during the checkout process.

How long do Pouredbyfi.com candles burn?

Pouredbyfi.com states that their candles offer a “20 Hour Clean Burn,” indicating their approximate burn time. Flyicarus.com Review

Are Pouredbyfi.com candles safe for indoor use?

Pouredbyfi.com claims their candles “don’t release chemicals into your home, and burn cleanly,” suggesting they are designed for safe indoor use, particularly due to their natural ingredients.

What is “The Burn Book” on Pouredbyfi.com?

“The Burn Book” is a blog section on Pouredbyfi.com that provides articles and information about essential oils, the pouring process, and company updates, such as “What Are Essential Oils?” and “The Power of Aromatherapy.”

How do I learn more about essential oils from Pouredbyfi.com?

You can visit “The Burn Book” section on their website, which features articles like “What Are Essential Oils?” and “The Power of Aromatherapy,” providing educational content on the topic.

What are the main selling points of Pouredbyfi.com?

Key selling points include handmade quality, responsibly sourced natural vegan soy wax and pure essential oils, therapeutic aromatherapy benefits, a 20-hour clean burn, and a sustainable jar return program with a 20% discount.

Does Pouredbyfi.com offer any discounts?

Yes, Pouredbyfi.com offers a “20% Off Future Orders” discount if you send your used candle jar back to them for reuse through their “Scent It Back” program.

Are there customer reviews available for Pouredbyfi.com?

Yes, the Pouredbyfi.com homepage displays customer testimonials, such as those from “Hannah C” and “Adrian G,” providing social proof for their products and service.

How does Pouredbyfi.com compare to major candle brands like Yankee Candle?

Pouredbyfi.com distinguishes itself by emphasizing hand-poured, natural, vegan soy wax candles with pure essential oils and aromatherapy focus, and a sustainability program.

Major brands like Yankee Candle offer a wider range of scents and product types, often with more synthetic ingredients, and global availability.

Is there a physical store for Pouredbyfi.com?

Based on the website’s description, Pouredbyfi.com appears to be primarily an online retailer, with no mention of physical store locations.

What steps should I take if I have an issue with a Pouredbyfi.com order?

Given the limited contact information on the homepage, you would typically look for a “Contact Us” page or form on their website to reach out for support regarding an order issue. Trevincaskies.com Review

It’s advisable to check for their full return and refund policies before purchasing.