Propa.co.uk Reviews

Based on checking the website, Propa.co.uk presents itself as a modern, digital solution for landlords in the UK, aiming to simplify property management.

It offers a platform designed by landlords for landlords, promising to save time, money, and hassle by streamlining various aspects of the tenancy process, from legal compliance and document management to tenant payments and deposit protection.

While the platform focuses on efficiency and convenience, the core concept of traditional property rentals can sometimes involve complexities that a digital solution, however robust, might not entirely mitigate.

Furthermore, the reliance on conventional banking integrations and digital signatures, while common in modern transactions, warrants a closer look at their implications and alternatives for those seeking more ethically aligned financial dealings.

Navigating the complexities of property management, especially for landlords, requires a blend of efficiency, legal compliance, and ethical considerations.

While platforms like Propa.co.uk offer compelling tools for streamlining administrative tasks, it’s crucial to understand the broader context.

A digital-first approach can indeed cut down on manual effort, but the spirit of property ownership and tenant relations extends beyond mere transactions.

Landlords have a significant responsibility, and a holistic approach that prioritizes fairness, transparent communication, and community well-being—rather than solely focusing on financial efficiency—is always the better path.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Propa.co.uk Review & First Look

Propa.co.uk positions itself as an all-in-one digital assistant for landlords, built by individuals who understand the nuances of property management firsthand.

The initial impression is one of sleek design and user-friendliness, emphasizing a streamlined approach to what can often be a cumbersome process.

Understanding Propa’s Core Offering

At its heart, Propa aims to replace traditional letting agents, giving landlords direct control over their properties.

This model appeals to those seeking to reduce costs and maintain a hands-on approach.

The platform highlights key functionalities like digital sign-up, automated reminders, and mobile banking connectivity, all designed to minimize administrative overhead. Actionforcepestcontrol.co.uk Reviews

Initial Impressions on Usability

The website’s clean interface and clear calls to action make it easy to understand the value proposition.

The promise of a “first tenancy free” immediately grabs attention, lowering the barrier to entry for new users.

The presence of both iOS and Android apps, alongside a web platform, suggests a strong focus on accessibility across different devices, a critical factor for busy landlords on the go.

Legal Compliance and Transparency

Propa emphasizes its legally compliant platform, particularly with Know Your Customer KYC regulations and electronic signature validity.

This focus on compliance is paramount in property management, where legal pitfalls can be costly. Jibema.se Reviews

The website clearly states its partnership with TDS TDS Custodial Ltd for deposit protection, one of the three government-authorised schemes in the UK, adding a layer of credibility and trust.

Propa.co.uk Pros & Cons

When evaluating Propa.co.uk, it’s essential to weigh its advertised benefits against potential drawbacks, especially from a holistic perspective that considers more than just convenience.

Advantages of Using Propa.co.uk

Propa highlights several compelling benefits for landlords looking to self-manage their properties.

• Cost Savings: The platform claims an average saving of £1,129.12 per property per year compared to typical letting agent fees which can be around 12.4% of rent. This is a significant draw for landlords aiming to maximize their returns.
• Time Efficiency: By automating tasks like document creation, signing, payment tracking, and reminders, Propa aims to free up valuable time for landlords. A digital sign-up process, taking “minutes,” further supports this claim.
• Legal Compliance and Security: The platform’s emphasis on legal compliance, advanced electronic signatures meeting ESIGN, UETA, and eIDAS standards, and partnership with government-authorised deposit schemes TDS provides a layer of legal safety and peace of mind.
• Accessibility: With dedicated apps for iOS and Android, plus a web platform, landlords can manage their properties “anywhere, anytime.”
• Transparency and Control: Landlords maintain full control over their properties and tenancies, with direct communication channels with tenants and clear visibility into all processes.
• 24/7 Customer Support: UK-based customer support is available around the clock, addressing a common pain point for users of digital services.

Potential Disadvantages and Considerations

While Propa offers numerous benefits, certain aspects warrant careful consideration.

• Reliance on Digital Processes: While convenient, a fully digital approach might not suit all landlords or tenants, particularly those less comfortable with technology. It also assumes consistent internet access and digital literacy for all parties.
• Limited Personal Interaction: The self-management model inherently reduces direct interaction with professionals who might offer nuanced advice or mediate disputes. For complex situations, a purely digital platform might feel impersonal or insufficient.
• Subscription Model: After the initial free tenancy, the £2.00/month/property fee, while seemingly small, adds up for landlords with multiple properties. For instance, a landlord managing 10 properties would pay £20 per month, totaling £240 annually, which, while still less than a letting agent, is an ongoing cost.
• Banking Integration Concerns: Propa leverages Open Banking for payments. While convenient for “large interbank payments” from £100 to £100,000, linking financial accounts to third-party apps always carries inherent, albeit small, data security risks and requires careful consideration of privacy.
• Focus on Efficiency Over Relationship Building: While not a direct flaw, the platform’s primary focus on “saving time, money, and hassle” can, if not balanced, lead to a transactional approach to landlord-tenant relationships, rather than fostering a strong, mutually respectful dynamic. In an Islamic context, emphasis is placed on fair dealing and compassion in all interactions, which might be better fostered through more direct, personal engagement alongside digital tools.

Propa.co.uk Alternatives

For landlords seeking alternatives to Propa.co.uk, especially those looking for different feature sets, pricing models, or a more hands-on approach, several options exist. Charliebakes.co.uk Reviews

These alternatives range from other digital platforms to more traditional management methods.

Other Digital Property Management Platforms

The market for landlord software is growing, with platforms offering various functionalities.

• OpenRent: A popular online letting agent in the UK, OpenRent allows landlords to advertise properties, manage inquiries, and create legal tenancy agreements. It often charges a fixed, lower fee for services like advertising, making it competitive for those primarily needing tenant-finding services.
• Landlord Studio: This app focuses heavily on financial tracking, expense management, and reporting for landlords. It’s ideal for those who want detailed insights into their property’s profitability and tax preparation.
• Arthur Online: A more comprehensive property management system designed for portfolios of all sizes, Arthur Online offers features like automated workflows, maintenance management, and tenant communication. It’s often geared towards professional landlords and property managers with larger portfolios.
• PaTMa Property Manager: This platform focuses on automating administrative tasks, managing finances, and tracking property performance. It also includes tools for tax calculations and compliance.

Traditional Letting Agents

Despite the rise of digital platforms, traditional letting agents remain a viable alternative for many landlords.

• Full Management Service: For landlords who prefer a completely hands-off approach, a full management service from a local letting agent covers everything from tenant finding and vetting to rent collection, maintenance, and legal compliance. While significantly more expensive typically 10-15% of monthly rent, it frees up the landlord’s time entirely.
• Tenant Find Service: Some landlords use agents solely for finding and vetting tenants, then take over the management themselves. This offers a middle ground, providing professional assistance for the critical initial phase.

Self-Management with Manual Tools

For landlords with a small number of properties or those who prefer to manage everything manually, traditional tools remain an option.

• Spreadsheets and Manual Tracking: Basic financial tracking, rent collection, and maintenance scheduling can be done using spreadsheets, calendars, and manual record-keeping. This requires significant time and organizational skills but avoids subscription fees.
• Legal Document Templates: Landlords can purchase or download legal tenancy agreement templates from reputable sources e.g., government websites, legal services and customize them.
• Direct Communication: Relying on direct phone calls, emails, and physical mail for all communication with tenants.

Propa.co.uk Pricing

Propa.co.uk employs a clear, two-tiered pricing structure designed to be straightforward and scalable, particularly for landlords. Thevapeasylum.co.uk Reviews

This approach aims to provide transparency and avoid hidden fees, a common frustration in the property management sector.

Free Trial: The “Get Started” Plan

Propa offers an attractive entry point with its “Free trial” or “Get Started” plan, priced at £0.00/month. This allows landlords to experience the platform’s core functionalities without any financial commitment or even requiring card details upfront.

• Benefits Included:

  • Management of one property with one tenancy.
  • Up to 10 linked tenants.
  • Open Banking payments for that single tenancy.
  • One tenancy agreement creation.
  • Basic property statistics.
  • Basic customer service.

• Purpose: This free tier is strategically designed to allow landlords to thoroughly test the platform’s utility and ease of use for their first property and tenancy, effectively serving as a no-risk trial period. It addresses the common user question: “Can I trial Propa before paying?” with a clear “Of course.”

Standard Plan: The “Popular” Choice

After the initial free tenancy, landlords transition to the “Standard” or “Popular” plan, which is priced at £2.00/month/property. This is a pay-as-you-go model, meaning the monthly cost scales directly with the number of properties a landlord manages on the platform. Peellandp.co.uk Reviews

• Benefits Included Comprehensive:

  • No limit on the number of properties in the portfolio.
  • Ability to create as many tenancies as needed.
  • Unlimited linked tenants.
  • No limit on signed agreements.
  • Document storage for all properties.
  • No limits on Open Banking payments.
  • Statistics for all properties.
  • Deposit protection and certification in partnership with TDS.
  • Certificate reminders.
  • Priority customer support.

• Pricing Logic: The website explicitly clarifies the pricing calculation: “We charge you on the number of properties in your portfolio in that given month. For example if you have two properties in your portfolio then you will be charged £4.00 that month.” This model ensures that landlords only pay for what they use.

Value Proposition

Propa’s pricing model aims to demonstrate significant cost savings compared to traditional letting agents. The website states an “average amount saved per property per year in comparison to typical letting agent fees of 12.4% of rent” is £1,129.12. This figure, while an average, highlights the potential financial benefit of self-management facilitated by Propa for those managing properties that would otherwise incur substantial agent fees. The flat fee per property per month makes budgeting predictable for landlords.

How to Cancel Propa.co.uk Subscription

Cancelling a subscription with any service should be a straightforward process, and Propa.co.uk appears to prioritize ease of management for its users, including subscription adjustments.

While direct step-by-step instructions for cancellation aren’t explicitly detailed on the main homepage, the general structure of app-based services and the presence of a “Support Centre” imply a clear path. Cyycle.dk Reviews

General Cancellation Process for App-Based Subscriptions

For most subscription services, especially those managed through mobile applications, the cancellation process typically follows a common pattern:

1. Access Your Account: Log in to your Propa account either through the mobile app iOS or Android or the desktop web interface. This is usually the first step for any account management.
2. Navigate to Settings/Subscription: Within your account dashboard, look for a “Settings,” “Account,” “Billing,” or “Subscription” section. This is where most digital services allow users to manage their payment methods and subscription status.
3. Find the Cancellation Option: Within the subscription management area, there should be a clear option to “Cancel Subscription,” “Manage Plan,” or similar phrasing.
4. Confirm Cancellation: You will likely be prompted to confirm your decision, perhaps with a brief survey asking for the reason for cancellation. This helps the company understand user feedback.
5. Receive Confirmation: Upon successful cancellation, you should receive an email confirmation. It’s crucial to keep this for your records.

Specifics Relevant to Propa.co.uk

Given Propa’s “pay-as-you-go” model based on the number of properties, cancelling a subscription might involve simply removing properties from your portfolio or fully closing your account.

• Managing Properties: If your subscription is tied to the number of active properties, reducing your property count might automatically adjust your monthly charge. If you remove all properties, it might effectively stop the billing.
• Support Centre Guidance: Propa explicitly mentions a “Support Centre” for any questions about the platform, including pricing. This is the primary resource for detailed cancellation instructions or for direct assistance. Users can likely find “How To’s” or FAQs related to subscription management there.
• Direct Contact for Assistance: If self-service cancellation isn’t immediately apparent or if there are specific account issues, contacting their “24/7 Customer support” via the messenger in the Support Centre would be the next step.

Important Considerations Before Cancelling

• Billing Cycle: Understand your current billing cycle. Cancelling typically means you will retain access until the end of the current paid period, but you won’t be charged for the next cycle.
• Data Retention: Inquire or check Propa’s terms regarding data retention after cancellation. Ensure you have downloaded or backed up any critical documents or information you need from the platform before fully cancelling.
• Active Tenancies: If you have active tenancies managed through Propa, ensure you have a plan for how you will manage them after cancellation to avoid disruption for your tenants. This might involve migrating documents, payment setups, and communication channels to an alternative system or manual process.

How to Cancel Propa.co.uk Free Trial

Cancelling the free trial with Propa.co.uk is designed to be as straightforward as starting it, especially since no card details are required to begin the trial.

This simplifies the process, as there’s no active payment to stop.

Understanding the Free Trial Model

Propa’s free trial allows landlords to manage their “first tenancy started without a cost.” The key aspect here is that no card details are required to access this free tier. This immediately removes a common barrier and a source of anxiety for users worried about forgotten cancellations leading to unexpected charges. Deltavectorint.com Reviews

Steps to “Cancel” the Free Trial

Since the free trial doesn’t involve an active payment subscription from the outset, “cancelling” it is less about stopping a recurring charge and more about deciding not to proceed with a paid plan or to simply discontinue using the service after your free tenancy.

1. Simply Don’t Upgrade: The most direct way to “cancel” the free trial is to simply not upgrade to the paid “Standard” plan after you have used the free tenancy. Since Propa doesn’t have your payment information on file for the trial, there’s no automatic transition to a paid subscription that you need to actively stop.
2. Remove Your Property/Tenancy Optional: If you wish to fully disengage from the platform, you might have the option to remove the property or tenancy you set up during the free trial within your account settings. This would effectively clear your account of active data.
3. Account Deletion If Available: Most online services offer an option to delete your account entirely. If Propa offers this, it would be the most definitive way to cease using the service after the free trial. Look for an “Account Deletion” or “Close Account” option in your account settings.
4. Contact Support for Clarification: If you are unsure or want to confirm that no future obligations exist, contacting Propa’s customer support through their Support Centre is always a good idea. They can confirm that your free trial status does not carry any future charges if you choose not to subscribe.

What Happens After the Free Trial Period

The website implies that the free trial is tied to the first tenancy.

Once that tenancy is managed or the trial period, if any, expires, if you wish to continue managing properties with Propa, you would need to subscribe to the paid “Standard” plan.

If you do not subscribe, your access to certain functionalities like managing additional properties beyond the first free tenancy would likely be restricted, but you wouldn’t incur charges since no payment method was provided for the trial.

The absence of a credit card requirement for the free trial is a significant positive, as it aligns with user-friendly practices and eliminates the common pitfall of forgetting to cancel a trial before charges kick in. Pryers.co.uk Reviews

This provides a truly risk-free way to evaluate the platform.

Propa.co.uk vs. Traditional Property Management

Comparing Propa.co.uk with traditional property management methods reveals a stark contrast in approach, cost, and the level of direct landlord involvement.

Each model has its merits and drawbacks, catering to different landlord preferences and situations.

Efficiency and Automation

• Propa.co.uk: This platform champions digital efficiency and automation. Processes like digital sign-up, automated reminders for payments and certificates, and electronic signing significantly reduce manual effort. It promises to manage property certificates, inventory, additional charges, and custom clauses seamlessly. The use of Open Banking for payments simplifies rent collection. The average time saved is not explicitly stated, but the process is designed to be quick: “The process takes just a few minutes.”
• Traditional Property Management: Often involves manual, paper-based processes and requires significant time for administrative tasks. This includes physical viewing appointments, paper tenancy agreements, manual rent collection tracking, and phone calls for maintenance issues. These methods can be time-consuming and prone to human error.

Cost

• Propa.co.uk: Offers a highly cost-effective solution. After a free first tenancy, it charges a flat fee of £2.00/month/property. The website claims an “Average amount saved per property per year in comparison to typical letting agent fees of 12.4% of rent” is £1,129.12. This makes it an attractive option for landlords looking to cut expenses.
• Traditional Property Management: Typically involves higher costs, with letting agents charging a percentage of monthly rent e.g., 10-15% for full management, or fixed fees for tenant-find services that can range from £200 to £500+. These costs can significantly eat into rental income, especially for multiple properties.

Control and Involvement

• Propa.co.uk: Empowers landlords with direct control and high involvement. Landlords are responsible for adding property details, getting verified, creating tenancies, and managing agreements directly. This suits landlords who prefer a hands-on approach and wish to interact directly with their tenants.
• Traditional Property Management: Offers a hands-off approach for landlords, especially with full management services. The agent handles almost all aspects, from marketing and tenant vetting to maintenance, rent collection, and legal compliance. This is ideal for landlords who have limited time, live far from their properties, or prefer to delegate responsibilities.

Legal Compliance and Support

• Propa.co.uk: Emphasizes its “Legally compliant platform” with features like Advanced Electronic Signatures that comply with major acts ESIGN, UETA, eIDAS and partnership with government-authorised deposit schemes TDS. It provides 24/7 customer support for platform-related issues.
• Traditional Property Management: Reputable letting agents have in-depth knowledge of local and national housing laws, ensuring compliance. They also act as a buffer for legal disputes or difficult tenant situations. However, the quality of service can vary significantly between agents.

Interbank Payments and Financial Transactions

• Propa.co.uk: Leverages Open Banking for direct, fee-free interbank payments for rent and deposits. This integrates directly with mobile banking apps, simplifying large transactions. The platform claims “no fee for interbank payments of deposit and rent” through its partner Plaid.
• Traditional Property Management: Rent collection is typically handled by the agent, who then transfers the funds to the landlord, often after deducting their fees. This might involve standard bank transfers or other payment methods, which can sometimes incur their own bank-specific fees.

Suitability

• Propa.co.uk: Best suited for tech-savvy landlords who are comfortable with digital tools, wish to save costs, and prefer to manage their properties directly. It’s particularly beneficial for landlords with a few properties who want to streamline their processes without resorting to expensive agents.
• Traditional Property Management: Ideal for landlords who prioritize convenience over cost savings, have large portfolios, or prefer to outsource all property-related tasks. It suits those who value personal interaction and professional mediation for complex issues.

In summary, Propa.co.uk represents a modern, cost-effective, and hands-on alternative to traditional property management, leveraging technology to streamline processes.

Traditional agents, conversely, offer a comprehensive, hands-off service at a higher cost. Greatbayferry.com Reviews

The choice depends on a landlord’s budget, time availability, comfort with technology, and desired level of involvement.

Propa.co.uk Features

Propa.co.uk is packed with features designed to simplify the lives of landlords, aiming to cover the entire lifecycle of a tenancy digitally.

From initial setup to ongoing management, the platform offers a suite of tools that integrate various aspects of property rental.

Property and Portfolio Management

• Add Your Property: The process starts with adding property details, including managing certificates e.g., EPC, Gas Safety, inventory, additional charges, and custom clauses. This centralized approach ensures all essential property information is readily accessible.
• No Limit on Properties: For Standard plan users, there’s no limit on the number of properties a landlord can manage, allowing the platform to scale with a growing portfolio.
• Document Storage: The platform provides document storage for all properties, ensuring important legal documents and certificates are securely stored and easily retrievable.

Tenancy Creation and Management

• Create a Tenancy: Once a landlord is verified a KYC process that takes a few hours to up to 48 hours, new tenancies can be created, with details of tenants, terms, and duration.
• Automated Agreements: The platform automatically generates agreements and schedules events, streamlining the administrative burden.
• Advanced Electronic Signing: Propa uses Advanced Electronic Signatures, requiring two-factor authentication 2FA. These signatures are legally binding, complying with the 2000 U.S. Electronic Signature in Global and National Commerce Act ESIGN, Uniform Electronic Transactions Act UETA, and European Union eIDAS. This ensures legal validity and efficiency.
• Tenancy Agreement Preview: Landlords can preview the exact agreement before sending it to tenants, ensuring accuracy and satisfaction.

Financial Management and Payments

• Tenant Payments via Open Banking: Propa leverages Open Banking through its partner Plaid to facilitate large interbank payments £100 to £100,000 for rent and deposits. This allows tenants to initiate payments directly from their mobile banking app, simplifying the transaction process.
• No Payment Fees: Crucially, Propa states it does not charge a fee for processing interbank payments.
• Deposit Protection: Propa partners with TDS The Deposit Protection Service, one of the three government-authorised schemes in the UK, for compliant and automated tenancy deposit management. Registering and protecting deposits is a quick process, eliminating manual re-entry of details.
• Savings Calculator: A built-in calculator allows prospective users to see how much they could save by using Propa compared to traditional letting agent fees.

Tenant Interaction and Communication

• Tenant Linking: Landlords can link their tenants to the platform, giving tenants access to legal documents, certificates, a place to pay deposits and set up standing orders, and a communication channel for issues.
• Reminders and Notices: The platform sends automated email and push notifications for payment due dates and key tenancy dates, keeping both landlords and tenants informed.
• Communication Channel: A dedicated communication channel within the platform allows for easy interaction between landlords and tenants for any issues that arise.

Support and Accessibility

• 24/7 Customer Support: UK-based customer support is available around the clock, accessible through a messenger in the Support Centre.
• Access Anywhere: Propa is available on iOS, Android, and web platforms, allowing landlords to access and manage properties from any device.
• Guides and Support Centre: Extensive guides “What is Propa?”, “Property Management” and a comprehensive Support Centre provide answers to FAQs and “How To’s.”

These features collectively aim to provide a robust, self-service platform that significantly reduces the administrative burden and costs associated with property management, making it an attractive option for landlords who prefer a digital, hands-on approach.

Propa.co.uk Security & Compliance

When dealing with sensitive information like property details, tenancy agreements, and financial transactions, the security and compliance of a platform like Propa.co.uk are paramount. Latenighttales.co.uk Reviews

The website highlights several key measures it takes to ensure the safety and legal adherence of its services.

Legal Compliance

• KYC Know Your Customer Regulations: Propa incorporates a verification process to comply with KYC regulations. This ensures that landlords using the platform have “the right to rent property,” a crucial legal requirement in the UK. The verification process, though taking a few hours to up to 48 hours, is essential for legitimate operations.
• Advanced Electronic Signatures AES: Propa makes use of Advanced Electronic Signatures AES for all agreements. These signatures are enhanced with two-factor authentication 2FA, adding a layer of security. Crucially, Propa states that its signing process complies with major electronic signature laws:
  • 2000 U.S. Electronic Signature in Global and National Commerce Act ESIGN: A foundational law in the US for electronic records and signatures.
  • Uniform Electronic Transactions Act UETA: Another key US law validating electronic signatures.
  • European Union eIDAS Electronic Signing: A significant EU regulation providing a legal framework for electronic identification and trust services for electronic transactions in the European Single Market. The fact that Propa adheres to these international standards underscores the legal robustness of its digital agreements.
• Tenancy Deposit Protection: Propa partners with TDS TDS Custodial Ltd, one of the three government-authorised tenancy deposit schemes in the UK. This partnership ensures that tenant deposits are legally registered and protected, fulfilling a critical legal obligation for landlords. The process is integrated and automated, reducing the risk of non-compliance.

Data Security and Privacy

• ICO Registration: Propa Software Ltd. is registered with the Information Commissioner’s Office ICO in the UK reference: ZA841776. The ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. This registration indicates adherence to data protection laws, including GDPR.
• Open Banking Security Plaid: Propa leverages Plaid Financial Ltd. for Open Banking payments. Plaid Financial Ltd. is an authorised payment institution regulated by the Financial Conduct Authority FCA under the Payment Services Regulations 2017 Firm Registration Number: 804718. This regulation by a major financial authority provides a strong assurance of security and compliance for payment processing. Open Banking itself is built on secure, bank-grade encryption and authentication protocols, ensuring that financial data is handled safely.
• Privacy and Cookie Policies: The website clearly links to its “Privacy policy” and “Cookie policy,” which are essential for transparency regarding how user data is collected, used, and protected. These policies are foundational for compliance with data privacy regulations.

Service Reliability

• Service Status Page: The presence of a “Service status” page indicates Propa’s commitment to transparency regarding system uptime and performance. Users can check this page for any service interruptions or scheduled maintenance, which is important for critical operations like rent payments and agreement signing.

Overall, Propa.co.uk appears to have invested significantly in ensuring its platform is legally compliant and secure.

The partnerships with regulated entities like TDS and Plaid, coupled with adherence to international electronic signature standards and ICO registration, build a strong case for its reliability in managing sensitive landlord-tenant data and financial transactions.

Frequently Asked Questions

What is Propa.co.uk?

Propa.co.uk is an online platform and mobile app designed for landlords in the UK to manage their properties and tenancies directly, without the need for traditional letting agents.

It aims to save landlords time, money, and hassle by digitizing various aspects of property management. Fitbits.com Reviews

How does Propa.co.uk save landlords money?

Propa.co.uk saves landlords money by offering a subscription model that is significantly cheaper than typical letting agent fees.

The website claims landlords could save an average of £1,129.12 per property per year compared to agents charging 12.4% of rent.

Is there a free trial available for Propa.co.uk?

Yes, Propa.co.uk offers a free trial that allows landlords to manage their first tenancy without any cost.

No card details are required to start this free trial.

How much does Propa.co.uk cost after the free trial?

After the free trial, Propa.co.uk costs £2.00 per month per property under their “Standard” subscription plan. Bbyb.org.uk Reviews

The cost scales with the number of properties you manage on the platform.

How do I get started with Propa.co.uk?

To get started, you add your property details, go through a KYC Know Your Customer verification process, and then you can create a tenancy, add tenant details, and generate agreements.

How long does it take to get my account verified on Propa.co.uk?

Account verification usually takes Propa’s team a few hours, but during busy periods, it can take up to 48 hours to complete.

Are tenancy agreements signed through Propa.co.uk legally binding?

Yes, tenancy agreements signed through Propa.co.uk use Advanced Electronic Signatures with 2FA, which comply with major electronic signature laws like the 2000 U.S.

ESIGN Act, UETA, and EU eIDAS, making them legally binding. Rebelmadness.pl Reviews

How does Propa.co.uk handle tenant payments?

Propa.co.uk leverages Open Banking through its partner Plaid to facilitate direct interbank payments from tenants’ mobile banking apps for rent and deposits.

Are there any fees for tenant payments processed through Propa.co.uk?

No, Propa.co.uk states that it does not charge any fees for processing interbank payments of deposit and rent through its partner Plaid.

How does Propa.co.uk protect tenant deposits?

Propa.co.uk partners with TDS TDS Custodial Ltd, one of the three government-authorised tenancy deposit schemes in the UK, to ensure compliant and automated deposit registration and protection.

Can I manage multiple properties with Propa.co.uk?

Yes, with the “Standard” subscription plan £2.00/month/property, there is no limit on the number of properties you can manage in your portfolio.

Does Propa.co.uk offer customer support?

Yes, Propa.co.uk provides 24/7 UK-based customer support through a messenger in their Support Centre. Ketovape.com Reviews

Is Propa.co.uk available as a mobile app?

Yes, Propa.co.uk is available as a mobile app for both iOS iPhone and Android devices, as well as a desktop web application.

Can tenants access their tenancy details through Propa.co.uk?

Yes, landlords can link their tenants to the platform, giving them access to legal documents, certificates, payment options deposit/standing order setup, and a communication channel.

What kind of documents can I manage with Propa.co.uk?

You can manage your property’s certificates e.g., EPC, Gas Safety, inventory, additional charges, custom clauses, and tenancy agreements within the platform.

Will I receive reminders for important tenancy dates?

Yes, Propa.co.uk uses a mix of email and push notifications to send automatic reminders for payment due dates and other key tenancy dates.

How do I preview a tenancy agreement before sending it for signature?

You can view a demonstration version of the exact agreement in your Tenancy > Tasks > Tenancy Agreement section before sending it out for signatures. Manilla.lt Reviews

Who is Propa.co.uk built by?

Propa.co.uk was built by landlords, for landlords, suggesting a deep understanding of the challenges and needs faced by property owners.

Is Propa.co.uk registered with any regulatory bodies?

Yes, Propa Software Ltd.

Is registered with the ICO Information Commissioner’s Office with reference ZA841776, and its payment partner Plaid Financial Ltd.

Is regulated by the Financial Conduct Authority FCA.

How do I cancel my Propa.co.uk subscription?

You would typically cancel your Propa.co.uk subscription by logging into your account app or web, navigating to the ‘Settings’ or ‘Subscription’ section, and selecting the option to cancel or manage your plan.

If you are on the free trial, simply not upgrading to a paid plan will suffice as no card details are taken initially.

For detailed guidance, consult their Support Centre.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Propa.co.uk Reviews Latest Discussions & Reviews: