ProxiedMail Customer Support Review

Customer support is a big deal, especially when you’re dealing with something as crucial as email. No one wants to be left hanging if something goes wrong.

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From what I’ve seen and from user reviews, ProxiedMail seems to have a pretty responsive and helpful support system. On platforms like AppSumo, where many users purchase the lifetime deal, the founder, Alex, is quite active in responding to questions and issues., This direct engagement is often highlighted as a positive. Users have commented on getting prompt replies and assistance with setting up domain verification or adding new real emails.,

Here are some points to consider regarding their support: ProxiedMail Features

• Direct Engagement: The founder himself appears to be quite involved in addressing user feedback and problems, which can be a huge plus. It shows they care about the product and its users.,
• Speed: ProxiedMail claims to offer “fastest support” and a service-level agreement with 99.9% availability., While some users have reported occasional delivery delays with emails, general sentiment about the support itself is positive.,
• Channels: They offer support via online channels, and you can even contact them directly via email.,
• Documentation: ProxiedMail also provides documentation and in-person training (though “in-person” might be for larger clients or specific situations, typically for a SaaS tool, documentation and online support are primary for individual users).

One user on AppSumo did mention having trouble getting replies after emailing and filling out a form multiple times, particularly when forwarding to a non-Gmail/ProtonMail cPanel email address. This suggests that while support is generally good, complex or less common setups might require more back-and-forth. However, the founder’s response to this specific query on AppSumo indicates they are actively working to resolve such issues.

Overall, the picture painted is one of a company that strives to provide good support, especially for a relatively inexpensive lifetime deal. The direct involvement of the founder is a reassuring sign for many users.

Read more about ProxiedMail Review:
What is a Proxy Email Service?
ProxiedMail Review & First Look
How Does ProxiedMail Work?
ProxiedMail Features
ProxiedMail Pricing
Is ProxiedMail Safe to Use?
ProxiedMail Dashboard Overview
ProxiedMail vs. Alternatives