Based on looking at the website, Purepla.net is no longer operational, having ceased trading on October 17, 2021, due to the global energy crisis and rising wholesale energy costs.
The site explicitly states its inability to continue operations, with all former members’ energy accounts transferred to Shell Energy under Ofgem’s Supplier of Last Resort rules.
This presents a critical red flag for anyone seeking a functional energy provider.
Overall Review Summary:
- Operational Status: Ceased trading as of October 17, 2021.
- Service Availability: No longer providing energy services.
- Customer Support: All channels Community, social media, email, chat are closed.
- Account Transfer: Former members’ accounts and credit balances transferred to Shell Energy.
- Debt Collection: Outstanding debit balances are still being collected by McLaren Credit Services.
- Administration: Joint administrators Edward Williams, Mark James Tobias Banfield, Michael John Andrew Jervis, and Ross David Connock appointed from Blue Marble Holdings Limited and Pure Planet Limited.
- Legitimacy: While the site appears to be a legitimate closure notice for a former company, it offers no active services or products.
- Ethical Consideration: The company’s closure due to market conditions is a business reality, but the clear communication regarding account transfers and debt collection shows an attempt to manage the transition responsibly. However, as an active service provider, it is non-existent.
Purepla.net served as an energy supplier, a sector that can be complex due to market volatility and regulatory frameworks.
The website now functions solely as an informational portal detailing the company’s dissolution and the transfer of its customer base.
For those seeking active services, this site is a dead end.
Furthermore, for those with outstanding balances, the explicit mention of debt collection agencies and potential transfers to such agencies is a stern reminder of financial obligations even after a company ceases operations.
From an ethical standpoint, while the situation is unfortunate, the transparency regarding the closure and the appointed administrators offers a degree of accountability, although it doesn’t mitigate the disruption to former customers.
Given the nature of the energy sector and the current non-operational status of Purepla.net, it’s crucial for individuals to seek stable, active, and ethically sound alternatives for their energy needs.
When evaluating any energy provider, look for robust customer support, clear pricing structures, and a strong track record of stability.
For household utilities and services, transparency and reliability are paramount.
Best Alternatives for Ethical and Reliable Household Utility Services:
-
- Key Features: Connects homes to clean energy, smart energy management, personalized energy insights, carbon-neutral options.
- Price or Average Price: Varies based on location and energy consumption. typically competitive with traditional utilities, with premium options for 100% renewable energy.
- Pros: Focus on renewable energy, potential for cost savings through smart management, good customer support, transparent operations.
- Cons: Availability depends on location, may require linking existing utility accounts.
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- Key Features: Develops and supplies renewable energy projects, offers green energy certificates, focuses on large-scale solar and wind.
- Price or Average Price: Pricing for renewable energy credits or direct supply varies by project and scale.
- Pros: Direct investment in new renewable infrastructure, transparent sourcing, strong commitment to environmental sustainability.
- Cons: More focused on large-scale projects, direct consumer options might be limited depending on region.
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- Key Features: Provides 100% clean energy to homes, smart home integration for energy efficiency, personalized energy plans.
- Price or Average Price: Variable rates or fixed plans, often competitive with traditional energy suppliers.
- Pros: Commitment to clean energy, potential for smart home energy savings, good customer service.
- Cons: Membership model might not suit everyone, availability depends on geographic location.
-
- Key Features: Residential solar panel installation, battery storage solutions Brightbox, comprehensive monitoring and maintenance.
- Price or Average Price: Installation costs vary, often offer leasing or Power Purchase Agreements PPAs starting from $0 upfront.
- Pros: Direct generation of clean energy, potential for significant long-term savings, reduced carbon footprint, reputable company.
- Cons: High upfront cost for purchase, long-term commitment for leases/PPAs, system efficiency depends on sunlight exposure.
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- Key Features: Offers various energy plans including renewable energy options, energy efficiency programs, smart home products.
- Price or Average Price: Varies significantly based on location, plan type fixed/variable, and energy usage.
- Pros: Large, established provider with diverse energy options, good customer support, robust online tools.
- Cons: Can be more traditional in approach compared to pure green energy startups, pricing can fluctuate.
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- Key Features: Focuses solely on renewable energy plans wind, solar, offers carbon offsets, various residential and business plans.
- Price or Average Price: Competitive with conventional energy rates, often offers fixed-rate plans for stability.
- Pros: Pioneering green energy provider, strong environmental mission, clear renewable energy sourcing.
- Cons: Availability limited to certain states, some plans might have slightly higher rates.
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- Key Features: While not an energy provider, efficient home appliances like a modern washing machine significantly reduce energy and water consumption, directly impacting utility bills and environmental footprint.
- Price or Average Price: From $400 to $1500+ depending on features and brand.
- Pros: Direct control over energy usage, immediate savings on utility bills, long-term environmental benefit, essential household appliance.
- Cons: Significant upfront investment, requires proper installation and maintenance.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Purepla.net Review & First Look
Based on a thorough review of the Purepla.net website, it’s immediately clear that the platform is no longer operational.
The prominent message stating “Pure Planet has ceased trading” due to the “global energy crisis, record high wholesale energy costs, and the restrictions placed on us by the Ofgem Price Cap” leaves no room for ambiguity. This isn’t a minor hiccup.
It’s a complete cessation of business, effective October 17, 2021. For anyone looking for an active energy supplier, this website is a relic, serving primarily as an informational hub about a defunct business.
The Stark Reality of Purepla.net’s Status
The homepage’s direct communication regarding the company’s closure is a critical piece of information. It clearly outlines that:
- Pure Planet ceased trading on October 17, 2021.
- The primary reasons cited are the global energy crisis and wholesale energy costs.
- All former members were transferred to Shell Energy.
- All official communication channels Community, social media, email, chat are now closed.
This means that Purepla.net, as an entity providing energy services, is entirely a thing of the past.
There’s no service to subscribe to, no new account to open, and no customer support to reach out to directly for energy-related queries.
Implications for Former Members and New Consumers
For former Pure Planet members, the website provides crucial instructions on how their accounts were handled, including the transfer of any credit balance to Shell Energy.
This adherence to Ofgem’s Supplier of Last Resort rules indicates a structured, albeit unfortunate, exit from the market.
However, it also highlights the reality of outstanding debts.
The site explicitly states, “if you have a debit balance with Pure Planet, this still needs to be paid,” directing users to McLaren Credit Services for one-off payments. Intercapital.io Review
This points to the lingering financial implications for consumers, even when a company goes under.
For new consumers, the website offers absolutely no utility.
It’s a testament to the volatility of the energy market and the challenges faced by even seemingly stable providers.
Purepla.net Operational Assessment
When assessing Purepla.net from an operational standpoint, it’s not about evaluating its current service delivery, but rather its current function as a public notice board for a company that has ceased operations.
The website’s current purpose is purely administrative, providing information about the company’s closure and the subsequent handling of its affairs.
Transparency in Business Closure
The site’s transparency regarding its closure is notable. It openly communicates:
- The date of cessation: October 17, 2021.
- The reasons for closure: Global energy crisis, high wholesale costs, and Ofgem price cap restrictions.
- The transfer of accounts: All former members moved to Shell Energy.
- Contact information for debt collection: McLaren Credit Services, including a phone number 0333 344 3604.
- Details of administrators: Naming Edward Williams, Mark James Tobias Banfield, Michael John Andrew Jervis, and Ross David Connock, along with their affiliations Blue Marble Holdings Limited, Pure Planet Limited and regulatory body Institute of Chartered Accountants in England and Wales.
This level of detail, including links to government and PwC websites for further information on insolvency, demonstrates an effort to provide clear guidance to former customers and creditors during a difficult transition.
The Role of Administrators
The mention of joint administrators and their binding by the Insolvency Code of Ethics adds a layer of formal process to the closure.
This is standard practice for companies entering administration and indicates that the winding down of Pure Planet’s affairs is being managed under legal and ethical guidelines.
The details provided, such as PwC acting as a processor for personal data related to the administration, are important for understanding how former customer data is being handled post-closure. Smithandwilliamson.com Review
This might offer some reassurance regarding data privacy, even if the primary service is no longer available.
However, it also means that all customer-facing operations, outside of debt collection and administrative inquiries, are effectively halted.
Purepla.net Pros & Cons Post-Closure Perspective
Given that Purepla.net has ceased trading, a traditional “pros and cons” evaluation of its service is moot.
Instead, we must assess the pros and cons of the website’s current function as a public information portal regarding the company’s dissolution.
From this vantage point, the “pros” relate to transparency and guidance, while the “cons” stem from its non-operational status and the implications for its former customers.
The Limited ‘Pros’ of a Defunct Website
- Clear Communication of Closure: The website’s most significant “pro” is its unequivocal statement that Pure Planet has ceased trading. This immediately informs visitors of the company’s status, preventing any misunderstanding or wasted effort in seeking services.
- Guidance for Former Customers: For individuals who were Pure Planet members, the site provides essential information on account transfers to Shell Energy and how to settle any outstanding debts. This clear redirection to relevant entities Shell Energy, McLaren Credit Services, PwC is crucial for managing the aftermath of the company’s collapse.
- Transparency on Administration: The detailed listing of joint administrators and their adherence to the Insolvency Code of Ethics lends a degree of official legitimacy to the closure process, indicating that the wind-down is being managed according to regulatory standards.
- Links to Official Sources: The provision of links to government resources e.g., Insolvency Code of Ethics and PwC’s website offers avenues for deeper understanding for former members, creditors, or anyone interested in the administrative process.
The Significant ‘Cons’ of a Defunct Website
- No Active Services: The most obvious “con” is that Purepla.net offers no active energy services. It’s a dead end for anyone seeking to sign up for or manage an energy account.
- Customer Support Black Hole: All direct customer support channels email, chat, social media are explicitly stated as closed. This leaves former customers with limited direct interaction with Pure Planet itself, requiring them to engage with third parties like Shell Energy or debt collection agencies for queries.
- Inconvenience for Former Members: While guidance is provided, the necessity for former members to engage with new entities Shell Energy or debt collectors McLaren Credit Services introduces a layer of inconvenience and potential stress.
- Unresolved Debts: The explicit mention of debt collection for outstanding balances, and the potential transfer to a Debt Collection Agency if not paid, highlights a negative financial consequence for some former customers.
- No Future Prospects: The website signals a definitive end, with no indication of any future revival or new offerings under the Pure Planet brand. This means no potential for future services from this entity.
Purepla.net Alternatives for Energy Efficiency and Ethical Living
Since Purepla.net is no longer an active energy supplier, the focus shifts entirely to finding viable and ethical alternatives for energy and household management.
This section will highlight a range of solutions, from renewable energy providers to smart home technologies, all aligning with ethical principles and promoting sustainable living.
Embracing Renewable Energy Providers
For those seeking to power their homes with clean, ethically sourced energy, several reputable providers offer alternatives to traditional fossil-fuel-based electricity.
These companies typically invest in solar, wind, or hydroelectric projects and allow consumers to offset their carbon footprint.
- Arcadia: Arcadia focuses on connecting homes to local community solar farms and offering clean energy options. Their model allows renters and homeowners alike to benefit from renewable energy without installing panels on their own roofs. This approach democratizes access to clean energy and is a strong ethical choice for supporting sustainable infrastructure. They often provide insights into energy usage, helping consumers manage their consumption more efficiently.
- Inspire Clean Energy: Inspire provides 100% clean energy to homes, sourced from renewable projects. They often integrate smart home technology to help users optimize their energy consumption. Their focus on making clean energy accessible and easy to adopt makes them a strong alternative for environmentally conscious consumers.
- Green Mountain Energy: As one of the pioneers in the green energy space, Green Mountain Energy offers plans backed by wind and solar power. They’ve been a consistent player in the renewable energy market, providing transparent options for consumers to choose cleaner electricity.
Investing in Home Energy Production
For homeowners looking for a more direct approach to sustainable energy, installing solar panels offers long-term benefits, including reduced utility bills and a significant cut in carbon emissions. Vita60.com Review
- Sunrun: Sunrun is a leading provider of residential solar panels and battery storage solutions. They offer various purchasing and leasing options, making solar energy more accessible. While it’s an upfront investment or a long-term commitment, generating your own clean energy is arguably the most impactful step toward energy independence and ethical living. Installing solar panels also reduces reliance on external energy suppliers, mitigating risks associated with market volatility, as seen with Purepla.net.
Smart Home Technology for Efficiency
Beyond simply choosing a different energy provider, integrating smart home devices can drastically improve energy efficiency and promote responsible consumption.
These technologies allow for granular control over energy usage, leading to significant savings and a reduced environmental footprint.
- Smart Thermostats e.g., Nest Thermostat, Ecobee Smart Thermostat: These devices learn your habits and adjust heating and cooling automatically, or allow remote control, preventing energy waste. Studies show smart thermostats can save households 10-12% on heating and 15% on cooling costs annually, according to the American Council for an Energy-Efficient Economy.
- Smart Plugs e.g., Kasa Smart Plug: These allow you to control devices remotely and monitor their energy consumption, helping to eliminate “phantom load” – the energy consumed by electronics when they’re turned off but still plugged in.
- Energy-Efficient Appliances e.g., ENERGY STAR Appliances: When replacing old appliances, opting for ENERGY STAR certified models can lead to substantial energy savings. For instance, an ENERGY STAR certified refrigerator uses about 9% less energy than a non-certified model.
Ethical Financial Management and Resources
The Purepla.net situation highlights the importance of sound financial planning and understanding how companies manage their finances.
For consumers, this translates to seeking out ethical financial services that prioritize transparency and avoid interest-based transactions, which are often problematic from an Islamic perspective.
- Halal Investment Platforms: Look for platforms that specialize in Sharia-compliant investments, avoiding sectors like conventional banking, gambling, or non-halal food production. These platforms focus on ethical and socially responsible investments.
- Takaful Islamic Insurance: Instead of conventional insurance which often involves elements of riba or gharar, Takaful operates on principles of mutual cooperation and shared responsibility, where participants contribute to a common fund that provides aid in times of need. This aligns with Islamic ethical financial practices.
- Budgeting and Financial Planning Tools: Utilizing tools and resources for budgeting and financial planning, such as You Need A Budget YNAB or simple spreadsheet templates, helps individuals manage their finances responsibly, prepare for unexpected market shifts, and avoid accumulating debt. Understanding personal cash flow is crucial, especially when dealing with utilities where costs can fluctuate.
By embracing these alternatives, individuals can not only secure their energy needs but also align their consumption patterns with ethical and sustainable principles, fostering a more responsible and resilient household.
How to Cancel Purepla.net Subscription Post-Closure
The question of how to cancel a Purepla.net subscription is now largely obsolete, as the company ceased trading on October 17, 2021. There is no active service to cancel.
However, for former customers, the concern shifts to understanding what happened to their accounts and any residual obligations.
Automatic Account Transfer to Shell Energy
The Purepla.net website clearly states: “Shell Energy began supplying all our former Members on 17 October 2021. Your energy account has been transferred to them, along with any credit balance you may have, under Ofgem’s Supplier of Last Resort rules.” This means that the transfer was automatic and initiated by Ofgem, the UK’s energy regulator, to ensure continuity of supply.
Former Pure Planet customers did not need to actively “cancel” their Pure Planet account. it was transitioned. Chocolateandmoredelights.com Review
- No action required for service transfer: Customers did not need to do anything to ensure their energy supply continued. Shell Energy took over automatically.
- Credit balances transferred: Any positive credit balances on Pure Planet accounts were also transferred to Shell Energy. This helps protect consumers from losing money.
Handling Outstanding Debts
While services were transferred, the Purepla.net site emphasizes a critical point: “Yes, if you have a debit balance with Pure Planet, this still needs to be paid.
If you don’t pay what you owe, your account may be transferred to a Debt Collection Agency.”
- Contact McLaren Credit Services: For former customers who owe Pure Planet money, the website provides a specific point of contact: “You can still make a one-off payment by calling McLaren Credit Services, who are collecting debt on our behalf. You can get in touch with them on 0333 344 3604.”
- Important note: The site explicitly states that McLaren Credit Services can only help with payments for outstanding debt and “won’t be able to help answer any other questions.” For all other queries, customers are redirected to Shell Energy.
What to Do If You Were a Pure Planet Customer
- For Service Queries: Direct all energy supply or billing questions to Shell Energy. The Purepla.net site provides a link: get in touch with Shell Energy.
- For Outstanding Payments: If Pure Planet indicated you had a debit balance, contact McLaren Credit Services at 0333 344 3604. It’s crucial to resolve any outstanding debts to avoid transfer to a debt collection agency, which can impact credit scores.
- For Administration Questions: For more complex queries related to the company’s administration or if you were a creditor, the site directs you to the PwC website https://www.pwc.co.uk/pureplanet where FAQs for former members, creditors, and potential creditors can be found, along with contact information for the administrators.
In essence, “canceling” a Purepla.net subscription is no longer a relevant action.
Instead, the focus for former customers is on managing the transition of their energy supply and resolving any legacy financial obligations.
Purepla.net Pricing Historical Context
Discussing Purepla.net pricing in the present tense is irrelevant, as the company has ceased operations and is no longer offering energy plans or services.
However, understanding its historical pricing model can provide context on the challenges it faced and why it ultimately ceased trading.
Energy suppliers typically offered various pricing structures, and Pure Planet, as a green energy provider, likely had competitive rates that aimed to attract environmentally conscious consumers.
Historical Pricing Models in the Energy Sector
Energy companies generally offer a few primary pricing models:
- Fixed-Rate Tariffs: Customers pay a set price per unit of energy kWh for a defined period, usually 12 or 24 months. This offers price stability and protection against wholesale market fluctuations. For a company like Pure Planet, offering fixed rates during periods of rising wholesale costs could quickly become unsustainable, as they would be buying energy at higher prices than they were selling it for. This aligns with the “restrictions placed on us by the Ofgem Price Cap” mentioned on their website, which limits how much suppliers can charge.
- Variable-Rate Tariffs: The price per unit of energy fluctuates with the wholesale market. While this can lead to lower bills when wholesale prices drop, it also exposes customers and suppliers to higher costs when prices surge.
- Standard Variable Tariffs SVTs: These are often the default tariff once a fixed-term contract ends. They tend to be more expensive than fixed deals and are subject to the regulator’s price cap. The Ofgem Price Cap specifically limits the maximum price suppliers can charge for SVTs and prepayment meters.
The Impact of Wholesale Energy Costs
Purepla.net explicitly stated that “record high wholesale energy costs” contributed to their demise. This is a critical factor for any energy supplier.
Wholesale energy prices are influenced by global supply and demand, geopolitical events, weather, and fuel costs like natural gas, which significantly impacts electricity prices. When wholesale prices rise dramatically and quickly, companies on fixed-rate contracts or those constrained by price caps can find their business model inverted, leading to substantial losses. Interent.com Review
- Example from the UK Energy Crisis: During late 2021, when Pure Planet ceased trading, the UK and wider Europe experienced unprecedented increases in natural gas prices, which directly impacted electricity generation costs. The UK’s energy regulator, Ofgem, noted that wholesale gas prices increased by over 250% in 2021 alone, and electricity prices by 70%. Source: Ofgem Annual Report 2021-2022 This severe market volatility made it exceptionally challenging for smaller suppliers to remain solvent.
The Role of the Ofgem Price Cap
The Ofgem Price Cap is designed to protect consumers from being overcharged.
While beneficial for consumers, it can be a significant challenge for energy suppliers during periods of extreme wholesale price increases.
If a supplier’s cost to purchase energy on the wholesale market exceeds the price cap at which they can sell it to customers, they incur losses on every unit sold.
This “squeeze” between rising costs and capped revenues is a primary reason why many smaller UK energy suppliers, including Pure Planet, exited the market in 2021-2022.
Therefore, while we cannot discuss “Purepla.net pricing” as an active offering, its mention of “record high wholesale energy costs, and the restrictions placed on us by the Ofgem Price Cap” provides a stark historical lesson on the financial realities and risks inherent in the energy supply sector.
Purepla.net vs. Other Ethical Home Service Providers
Directly comparing Purepla.net with other providers is complex because Purepla.net is no longer operational.
However, we can use the context of its former business as an energy supplier to discuss how ethical home service providers, especially in the energy sector, differentiate themselves and what consumers should look for.
The collapse of Pure Planet serves as a cautionary tale about market volatility and the need for stability and strong financial footing in utility providers.
Focus on Renewable and Ethical Energy
Ethical home service providers, particularly in energy, distinguish themselves by:
- Commitment to Renewables: Unlike traditional utilities that may still rely heavily on fossil fuels, ethical providers typically source 100% renewable energy wind, solar, hydro. Pure Planet itself aimed to be a green energy provider, indicating its ethical stance on environmental sustainability.
- Transparency in Sourcing: Reputable ethical providers are transparent about where their energy comes from. They often publish details about their energy mix and where they invest in renewable projects.
- Community Involvement: Many ethical providers engage in community solar projects or initiatives that help broader access to clean energy, often benefiting low-income communities or public institutions.
Stability and Financial Health
The Purepla.net case highlights the critical importance of a provider’s financial stability. Niddo.tech Review
When evaluating alternatives, consumers should consider:
- Size and Experience: Larger, more established providers often have greater financial resilience to withstand market shocks. While smaller, agile companies can be innovative, they might be more vulnerable during crises, as seen with Pure Planet.
- Financial Ratings: While not always publicly available for smaller companies, looking into a company’s financial health, where possible, can offer insights into its stability.
- Regulatory Compliance: Ensure the provider is fully regulated and adheres to all industry standards, like Ofgem in the UK or state-level Public Utility Commissions in the US. This offers a layer of consumer protection.
Customer Service and Support
The Purepla.net website clearly states that all its customer support channels are closed.
This underscores the need for robust and reliable customer service in any ongoing home service.
- Accessibility: Can you easily reach them via phone, email, or chat?
- Responsiveness: How quickly do they respond to queries or issues?
- Problem Resolution: Do they have a track record of effectively resolving customer complaints? Review sites like Trustpilot or the Better Business Bureau for US companies can offer insights. A company’s inability to maintain communication, as seen with Pure Planet post-closure, is a major red flag.
Ethical Considerations in Business Practice
Beyond the product itself, the ethical framework of a company is vital.
- Fair Pricing: While market conditions dictate much, ethical providers strive for fair and transparent pricing, avoiding hidden fees or predatory practices.
- Data Privacy: How does the company handle customer data? Ethical providers will have clear, robust privacy policies and secure data handling practices. Pure Planet’s administrators explicitly mention PwC acting as a processor for personal data relating to their appointment, highlighting ongoing data management even post-closure.
- Employee Treatment: A company’s internal ethics, including fair wages and employee welfare, often reflect its broader ethical commitments.
In conclusion, while Purepla.net served its purpose during its operational years, its current status shifts the conversation to the critical need for consumers to choose ethical, stable, and transparent home service providers that can weather market challenges and maintain strong customer support.
FAQ
Is Purepla.net still an active energy supplier?
No, Purepla.net is no longer an active energy supplier. it ceased trading on October 17, 2021.
Why did Purepla.net cease trading?
Purepla.net ceased trading due to the global energy crisis, record high wholesale energy costs, and restrictions placed on them by the Ofgem Price Cap.
What happened to Pure Planet energy accounts after they ceased trading?
All Pure Planet energy accounts were transferred to Shell Energy on October 17, 2021, under Ofgem’s Supplier of Last Resort rules.
Do I still need to pay Pure Planet if I owe them money?
Yes, if you have a debit balance with Pure Planet, you still need to pay it.
How can I make a payment for an outstanding balance to Pure Planet?
You can make a one-off payment by calling McLaren Credit Services at 0333 344 3604, as they are collecting debt on Pure Planet’s behalf. Simpletradingsolutions.com Review
Can I contact Pure Planet’s customer service for questions about my account?
No, Pure Planet’s Community, social media, email, and chat channels are now closed.
You should contact Shell Energy for account-related questions.
Who are the administrators for Pure Planet?
Edward Williams, Mark James Tobias Banfield, and Michael John Andrew Jervis have been appointed as joint administrators of Blue Marble Holdings Limited, and Edward Williams, Mark James Tobias Banfield, and Ross David Connock for Pure Planet Limited.
Are the administrators for Pure Planet licensed?
Yes, all appointed administrators are licensed in the United Kingdom to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales.
Where can I find more information about the Pure Planet administration process?
You can find frequently asked questions for former members, creditors, and potential creditors on the PwC website, specifically at https://www.pwc.co.uk/pureplanet.
What are Ofgem’s Supplier of Last Resort rules?
Ofgem’s Supplier of Last Resort rules allow the energy regulator to appoint a new supplier to take over customer accounts from a failed energy company, ensuring continuous energy supply.
Is Shell Energy a good alternative for former Pure Planet customers?
Shell Energy is the appointed supplier for former Pure Planet customers.
Its suitability depends on individual needs and preferences regarding pricing, customer service, and energy mix, which should be researched directly with Shell Energy.
What are some ethical alternatives to Pure Planet for energy supply?
Ethical alternatives include Arcadia, Inspire Clean Energy, and Green Mountain Energy, which focus on providing 100% clean and renewable energy.
Are there options for generating my own clean energy at home?
Yes, companies like Sunrun offer residential solar panel installation and battery storage solutions, allowing homeowners to generate their own clean energy. London-transfer-minicabs.uk Review
What is the Insolvency Code of Ethics?
The Insolvency Code of Ethics is a set of professional and ethical standards that licensed insolvency practitioners must adhere to when managing the affairs of insolvent companies. It can be found on the UK government’s website.
Can McLaren Credit Services answer questions about my energy supply?
No, McLaren Credit Services can only assist with payments for outstanding debt.
They cannot answer questions about your energy supply. For those, you must contact Shell Energy.
Will my credit score be affected if I don’t pay my outstanding Pure Planet debt?
Yes, if you do not pay what you owe, your account may be transferred to a Debt Collection Agency, which can negatively impact your credit score.
Did Pure Planet offer green energy?
Yes, Pure Planet aimed to be a green energy provider, emphasizing renewable sources, before its cessation of trading.
How does the Ofgem Price Cap affect energy suppliers?
The Ofgem Price Cap limits the maximum price energy suppliers can charge customers, which can squeeze their profit margins and even lead to losses during periods of high wholesale energy costs, as Pure Planet experienced.
What should I look for in an ethical energy provider now?
When choosing an ethical energy provider, look for a strong commitment to renewable sources, transparency in pricing and sourcing, excellent customer service, and demonstrated financial stability.
Is Purepla.net’s website still functional for new sign-ups?
No, Purepla.net’s website serves only as an informational portal regarding its closure and account transfers.
It is not functional for new sign-ups or service inquiries.
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