
One of the most frequently searched aspects of any business solution is its pricing.
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For enterprise software providers like Quadient.com, however, transparent, publicly listed pricing models are often an exception rather than the norm.
Quadient follows this common industry practice by not displaying fixed prices on its website for its core software solutions.
Why Enterprise Software Pricing is Often Opaque
The lack of immediate pricing information is not uncommon for companies offering complex B2B solutions like Customer Communications Management (CCM), Accounts Payable (AP) automation, and Accounts Receivable (AR) automation. Several factors contribute to this:
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- Solution Customization: Quadient’s offerings are often tailored to specific client needs, varying by company size, industry, transaction volume, required integrations, and desired features. A one-size-fits-all price wouldn’t accurately reflect these complexities.
- Example: A small business needing basic AP automation for 100 invoices a month will have a vastly different cost structure than a multinational corporation processing 100,000 invoices with complex approval workflows and multiple ERP integrations.
- Value-Based Pricing: Pricing is often determined by the value delivered (e.g., cost savings, efficiency gains, improved customer satisfaction) rather than a simple per-user or per-feature model. This requires a consultation to quantify potential ROI.
- Service & Support Tiers: The total investment often includes implementation services, training, ongoing support, and maintenance, which can vary significantly based on client requirements. These services are typically bundled or offered as add-ons.
- Competitive Strategy: Companies may opt for non-transparent pricing to encourage direct engagement with their sales team, allowing them to highlight the unique value proposition and tailor proposals to competitive bids.
- Tiered Licensing: While not explicit, it’s highly probable that Quadient utilizes tiered licensing based on modules selected, user count, document volume, or transaction volume. These tiers are often discussed during the sales consultation.
How to Obtain Pricing Information
To get a quote or understand the cost of Quadient’s solutions, potential clients are directed to engage with their sales team.
- “Book a Demo” / “Request a Demo”: These are the primary Calls to Action (CTAs) on Quadient.com for all major software solutions (Inspire, AP Automation, AR Automation). During these demos, sales representatives gather information about the prospect’s specific needs, challenges, and scale of operations.
- Consultative Sales Process: The sales process is consultative, meaning Quadient’s team works with the prospective client to understand their existing workflows, identify pain points, and then propose a solution that addresses these, along with a corresponding pricing model.
- Custom Proposals: After the discovery phase, clients typically receive a customized proposal that outlines the specific modules, features, implementation costs, and recurring subscription fees.
Expected Cost Components
While exact figures are unavailable, typical components of an enterprise software investment from a vendor like Quadient might include:
- Software License Fees: These are usually recurring (monthly or annual subscriptions) and can be based on:
- User Count: Number of active users accessing the system.
- Volume-based: Number of documents processed (invoices, communications), transactions, or mail pieces.
- Module-based: Cost per specific solution module (e.g., Inspire Flex vs. Inspire Evolve, AP vs. AR).
- Implementation/Setup Fees: One-time costs associated with configuring the software, integrating it with existing systems, data migration, and initial setup. These can vary significantly based on complexity.
- Training Fees: Costs for training client staff on how to use the new system effectively.
- Ongoing Support & Maintenance: Recurring fees for access to technical support, software updates, and new feature releases. Higher tiers of support might offer faster response times or dedicated account managers.
- Hardware (for Intelligent Mailing): For mailing solutions, there would be costs associated with purchasing or leasing postage meters, folder inserters, and other mailroom equipment, plus ongoing costs for ink and supplies.
AR Pricing as an Example
The website does explicitly link to an “AR Pricing” page, which is somewhat rare for them.
However, upon clicking, it still directs to a “Book a Demo” page, stating: “Quadient AR pricing is tailored to your business needs, based on the volume of invoices and payments you process monthly.” This confirms the volume-based, customized pricing model. Quadient.com Email Format and ZoomInfo Insights
In conclusion, while Quadient.com does not provide upfront pricing, this is standard practice for complex enterprise solutions.
Prospective clients should anticipate a consultative sales process to determine a tailored quote based on their specific operational scale, desired features, and implementation requirements.
The investment should be viewed in terms of the significant ROI expected from increased efficiency, cost savings, and improved customer experience.
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