Recordclick.com Review

Based on checking the website, Recordclick.com positions itself as a professional genealogy company offering a wide array of research services.

The site highlights a network of over 45 professionals globally, emphasizing their expertise in solving family mysteries, breaking down “brick walls” in family trees, assisting with lineage society applications, and overcoming language barriers in foreign research.

While the service itself appears legitimate in its offering of genealogical research, the website lacks readily accessible pricing information, a clear terms of service, or a transparent refund policy beyond a “Money Back Guarantee” asterisk, which can be a red flag for consumers seeking upfront clarity.

Without a clear pricing structure or detailed terms of service readily visible on the homepage, potential customers might find it challenging to assess the full commitment involved before engaging.

Here’s an overall review summary for Recordclick.com based solely on its homepage:

• Service Offered: Professional genealogical research and family history assistance.
• Team Expertise: Claims a network of 45+ professionals with diverse linguistic and research skills, including accredited and credentialed experts.
• Key Services: Tracing ancestry, researching descendants, record searching, DNA analysis consultation, deciphering old handwriting, translating foreign records, and more.
• Transparency Pricing: Not transparent. No pricing details are available directly on the homepage.
• Transparency Terms of Service: Not transparent. No easily accessible link to comprehensive Terms of Service or a detailed refund policy beyond a “Money Back Guarantee” asterisk.
• Contact Information: Offers email and call scheduling for free consultation.
• Privacy: States “Your information is NEVER shared” and links to a Privacy Policy.
• Pros Highlighted: Direct communication with genealogists, potentially lower upfront costs though specifics are missing, personable service, trustworthiness, great results.
• Overall Recommendation: Caution advised due to lack of immediate pricing and comprehensive terms of service transparency. While the service appears to be a legitimate offering, the absence of crucial consumer information upfront requires further investigation before engagement.

For those interested in exploring genealogical research ethically and transparently, here are some alternatives that offer more immediate clarity or operate on different models:

• Ancestry.com: A leading platform for family history research with extensive databases, DNA testing services, and community features. Offers various subscription plans with clear pricing.
  • Key Features: Vast historical records, DNA testing, family tree builder, community forums.
  • Average Price: Varies based on subscription tier e.g., ~$25-50/month for U.S. Discovery or World Explorer.
  • Pros: Huge database, user-friendly interface, strong community, reliable DNA services.
  • Cons: Can be expensive for full access, overwhelming for beginners, some records require physical access.
• MyHeritage: Another popular genealogy platform known for its smart matching technology, historical records, and DNA testing. Offers various subscription plans and free trials.
  • Key Features: Smart Matches, Record Matches, DNA testing, family tree builder, photo tools.
  • Average Price: Varies based on subscription e.g., ~$10-20/month for Premium, higher for Complete.
  • Pros: Good international record coverage, user-friendly, excellent photo enhancement tools.
  • Cons: Some features require higher-tier subscriptions, DNA matching can be less precise than Ancestry.
• FamilySearch.org: A free service provided by The Church of Jesus Christ of Latter-day Saints, offering access to billions of historical records and a collaborative family tree.
  • Key Features: Completely free, massive global record collection, collaborative family tree, research wiki.
  • Price: Free.
  • Pros: Absolutely free, incredibly extensive records, strong educational resources.
  • Cons: Interface can be less intuitive for new users, record quality varies, no DNA testing.
• Findmypast: Specializes in British and Irish records but also has significant U.S. and international collections. Offers subscriptions with clear pricing.
  • Key Features: Extensive UK/Ireland records, Newspaper Archive, Parish Registers.
  • Average Price: Varies based on subscription e.g., ~$15-30/month for Starter or Plus.
  • Pros: Excellent for British and Irish ancestry, exclusive record sets.
  • Cons: Can be less comprehensive for non-UK/Ireland research, subscription cost.
• Genealogy.com: Offers tools for building family trees, finding ancestors, and connecting with other researchers.
  • Key Features: Family tree builder, forums, how-to guides.
  • Average Price: Subscription model, but also offers some free resources.
  • Pros: Good for beginners, active community.
  • Cons: Less extensive record collection compared to larger platforms, interface can feel dated.
• AmericanAncestors.org: The website for the New England Historic Genealogical Society NEHGS, offering deep resources for New England and early American research.
  • Key Features: Specialized New England records, expert-curated databases, educational programs.
  • Average Price: Membership-based, varies by tier e.g., ~$80-150+/year.
  • Pros: Unparalleled depth for specific regions, high-quality, curated content.
  • Cons: Niche focus, higher price point for membership.
• Newspapers.com: A vast online newspaper archive that can be invaluable for finding obituaries, marriage announcements, and other family-related news.
  • Key Features: Millions of digitized newspaper pages, keyword search, clipping tools.
  • Average Price: Varies by subscription e.g., ~$8-20/month.
  • Pros: Excellent for finding anecdotal evidence and life details, often provides unique insights.
  • Cons: Can be slow to search, quality of scans varies, not a primary genealogy database.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Recordclick.com Review & First Look

Based on looking at the website, Recordclick.com presents itself as a serious contender in the professional genealogy services space.

The immediate impression is one of expertise and global reach, emphasizing a team of “45+ Professionals solving family mysteries around the globe.” This kind of broad network is appealing for individuals with diverse ancestral backgrounds or those facing complex “brick wall” research challenges.

The site’s primary goal seems to be to convey competence and trustworthiness, aiming to assure potential clients that their intricate family history projects are in capable hands.

The homepage quickly dives into the “Why” behind hiring a genealogy company, addressing common pain points like solving brick walls, applying to lineage societies, and simply saving time in what can be an incredibly time-consuming endeavor. They even touch upon overcoming language barriers/foreign research, a significant hurdle for many. This direct approach in addressing user needs is a strong point, as it resonates with anyone who has attempted in-depth genealogical research.

Initial Impressions of Service Offering

The website clearly outlines the scope of services, which include:

• Tracing Ancestry: Discovering immigrant ancestors, researching family lines back to specific periods.
• Researching Descendants: Identifying individuals descended from a particular person.
• Searching Records: Expertise in record retrieval to validate lineage.
• DNA Analysis: Helping locate candidates for DNA testing and interpreting results.
• Other Services: Consulting, deciphering handwriting, translating foreign records, instructing, computerizing information, abstracting and publishing records, and finding missing people.

This comprehensive list suggests a robust service, capable of handling a wide range of genealogical needs.

The emphasis on “record retrieval” and working with “online and offline records” is particularly important, as many crucial historical documents are still not digitized.

Website Design and User Experience

The website has a clean, professional appearance.

The layout is straightforward, making it relatively easy to navigate and find information about their services and team.

The inclusion of professional biographies for key team members like Quentin, Joyce, and Kim, highlighting their experience and credentials e.g., CIA background, accreditation by Family History Library, doctoral degrees, builds a sense of credibility. Driveden.com Review

The “Meet ALL our Experts” link is a good touch, allowing deeper dives into their team’s qualifications.

Despite the professional look, the user experience is slightly hindered by the missing pricing information.

While a “Free Consultation” is offered as a gateway, many users might prefer to self-qualify based on budget before engaging directly.

The “Money Back Guarantee” Aspect

The prominent “Money Back Guarantee *” on the homepage is a positive signal for consumer trust. However, the asterisk implies terms and conditions that are not immediately visible. A truly transparent service would link directly to these terms or provide a brief summary of the guarantee’s scope. Without this clarity, it remains a broad statement rather than a concrete assurance. It’s crucial for consumers to understand the specifics of any guarantee before relying on it.

Recordclick.com Features

Recordclick.com’s homepage details a comprehensive suite of features designed to assist individuals in their genealogical pursuits.

The core strength highlighted is their extensive network of professional genealogists, boasting “45+ Professionals solving family mysteries around the globe.” This suggests a strong capability for diverse and international research, catering to a broad client base whose ancestral roots might extend beyond local borders.

One of the most valuable features pitched is their ability to “Solve Brick Walls.” This resonates deeply with experienced genealogists and even enthusiastic amateurs who often hit dead ends in their research. Recordclick.com asserts that their specialists possess the knowledge and skills to navigate complex genealogical problems, often requiring in-depth research in offline records such as land, tax, and probate documents. This particular claim underscores their value proposition beyond what readily available online resources might offer.

International Research Capabilities

A standout feature is their focus on overcoming language barriers and facilitating foreign research. The website explicitly states, “For those who live in the United States, Canada or Australia, and many who live in other parts of the world as well, it’s a fact that at some point your ancestors came from another location and spoke a language you may not know.” They claim their team members “speak and read many different languages” and have “onsite agents” who can visit archives and libraries overseas. This is a significant advantage for anyone with non-English speaking ancestry or records, saving clients potentially expensive and time-consuming international travel. The specific mention of countries like Italy, Germany, UK, Scotland, Ireland, England, Russia, and Ukraine further illustrates their global reach.

Assistance with Lineage Societies

Another key feature is their support for applying to lineage societies such as the Sons or Daughters of the American Revolution SAR/DAR or the Mayflower Society. These societies have strict documentation requirements, and Recordclick.com positions itself as a partner in collecting the necessary proof. This service is highly specialized and valuable for individuals seeking to validate their lineage for membership purposes.

DNA Analysis Consultation

While Recordclick.com does not appear to offer DNA testing services directly, they provide DNA Analysis consultation. This includes helping clients “track down candidates for DNA testing” and “interpret your results.” Critically, they also state they “lead the communications on client behalf to maintain confidentiality and privacy,” which is a thoughtful addition given the sensitive nature of DNA information. This consultative approach can be very beneficial for those who have raw DNA data but lack the expertise to make genealogical sense of it. Grafterr.com Review

Comprehensive Record Retrieval and Research

The website emphasizes their expertise in record retrieval, stating, “Our expertise is record retrieval!” They detail how they can help clients find and review records related to ancestors, geographical migrations, marriages, deaths, land deeds, and assets. The ability to access and transcribe records held in local and national archives, as well as visiting and photographing specific locations or gravestones, demonstrates a thorough, hands-on approach to research that goes beyond simple online database searches. This comprehensive approach is vital for robust genealogical work.

Research Process Transparency

Recordclick.com outlines a structured genealogist’s research methods process, which includes:

• Defining the Research Problem: Reviewing existing information and understanding client goals.
• Developing a Research Plan: Outlining a prioritized list of records to search.
• Conducting the Research: Visiting libraries, courthouses, archives, and cemeteries.
• Analyzing the Findings: Reviewing research and drawing conclusions.
• Reporting the Findings: Providing periodic reports, photocopies, or abstracts.
• Preparing Forms: Assisting with pedigree charts, family group sheets, and lineage society applications.
• Sharing Results: Helping contribute findings to databases or prepare articles.
• Billing for Services: Clear billing at agreed-upon intervals though specific pricing details remain absent.

This detailed outline of their process adds a layer of professionalism and transparency to how they conduct their work, even if the financial transparency is lacking. It gives clients an expectation of the methodology involved in their research project.

Recordclick.com Cons

While Recordclick.com presents a compelling case for its expertise in genealogy, a critical review reveals several significant drawbacks, primarily centered around transparency and immediate consumer information. These “cons” are not minor oversights. they represent fundamental omissions that can impact a potential client’s decision-making process and overall trust.

Lack of Transparent Pricing

The most glaring omission is the complete absence of transparent pricing information on the homepage. Despite touting “lower upfront costs” and being “priced extremely competitively” with “All new customers automatically get a discount,” there are no actual figures, package deals, or hourly rates displayed. This forces prospective clients into a “Free Consultation” simply to ascertain basic cost expectations. In an era where consumers expect immediate access to pricing, this lack of transparency can be a major turn-off. It raises questions about potential hidden fees, variable rates, or a sales-focused consultation process rather than an informative one. A reputable service should be upfront about its costs, even if they require customization.

Vague “Money Back Guarantee”

The “Money Back Guarantee *” prominently displayed on the homepage is a good trust signal, but the asterisk implies unspecified terms and conditions. Without a clear, accessible link to a detailed policy explaining the scope of the guarantee, what constitutes eligibility for a refund, or how the process works, it remains a vague promise. Consumers need concrete information on guarantees to feel truly secure in their investment. This lack of detail undermines the very trust it aims to build.

Missing Comprehensive Terms of Service

Beyond the money-back guarantee, a comprehensive Terms of Service ToS link is not readily visible on the homepage. While a Privacy Policy link is present, a ToS document typically outlines crucial aspects such as:

• Service limitations and scope
• Client responsibilities
• Dispute resolution mechanisms
• Intellectual property rights regarding research findings
• Cancellation policies
• Data usage specifics beyond basic privacy

The absence of easily accessible, detailed terms leaves potential clients in the dark about the legal and practical framework governing their engagement with Recordclick.com.

This can be a significant red flag for discerning consumers.

No Clear Subscription or Project Management Portal Mentioned

While the site outlines a structured research process, there’s no mention of a client portal or dedicated project management system where clients can track progress, view updates, or communicate directly with their genealogist beyond initial contact methods. For complex, long-term research projects, a transparent system for communication and progress tracking is highly beneficial. Without this, clients might feel disconnected from the ongoing work, relying solely on periodic reports from the genealogist. Snowjoe.com Review

Reliance on “Free Consultation” as a Gateway

While offering a “Free Consultation” is a common practice, the fact that it appears to be the only way to get essential information like pricing turns it into a mandatory pre-sales step rather than an optional introductory call. This can be inconvenient for individuals who prefer to conduct their initial research and comparison privately before engaging directly with a service provider. For a review seeking transparency, this is a notable con.

Limited Immediate Social Proof Beyond Testimonials

While the site details impressive team credentials and indirectly implies client satisfaction through statements like “often ask for by name by new customers,” it lacks immediate, quantifiable social proof such as external review platform ratings e.g., Trustpilot, Google Reviews or direct links to independent client testimonials with verifiable names/profiles. While internal testimonials are valuable, external validation adds another layer of credibility. The homepage relies more on self-promotion of expertise rather than demonstrable public satisfaction metrics.

Recordclick.com Alternatives

Given the considerations regarding transparency and pricing with Recordclick.com, exploring alternatives is a prudent step for anyone serious about genealogical research.

The alternatives available span a spectrum from large, subscription-based online databases to more specialized professional services, each with its own strengths and pricing models.

The key is to find a service that aligns with your research needs, budget, and preference for transparency.

1. Ancestry.com

• Overview: Ancestry.com is arguably the largest and most well-known genealogy platform globally. It offers an immense collection of historical records, a user-friendly family tree builder, and a popular DNA testing service AncestryDNA that helps connect users with genetic relatives. Its extensive database covers billions of historical documents, including census records, birth/marriage/death certificates, immigration records, military records, and much more.
• Key Features:
  • Vast Record Collection: Billions of digitized historical documents from around the world.
  • AncestryDNA: Genetic genealogy testing for ethnicity estimates and DNA matches.
  • Family Tree Builder: Intuitive tools to create and manage your family tree online.
  • Hints Leaf System: Automatically suggests potential records and ancestors for your tree.
  • Community Forums: Active community for peer support and research collaboration.
• Pricing: Subscription-based. Various tiers available e.g., U.S. Discovery, World Explorer, All Access with monthly or semi-annual payment options. Prices typically range from $25 to $50 per month depending on the tier.
• Pros:
  • Unmatched Database: The sheer volume of records is a significant advantage.
  • Excellent DNA Service: Widely used and highly regarded for genetic matches.
  • User-Friendly Interface: Easy for beginners to get started.
  • Strong Hint System: Helps identify new research avenues.
• Cons:
  • Cost: Can be expensive for full access, especially the All Access tier.
  • Overwhelming: The vastness can be daunting for new users.
  • Subscription Model: Requires ongoing payment for continued access.
  • Limited Direct Professional Research: Primarily a DIY platform with resources.

2. MyHeritage

• Overview: MyHeritage is a global platform known for its international record collections, Smart Matching technology which finds matches between your family tree and others’, and sophisticated photo tools. It also offers DNA testing, making it a comprehensive solution for family history research.
  • Smart Matches™ & Record Matches™: Automatically finds connections and records.
  • DNA Testing: Provides ethnicity estimates and DNA matches.
  • Photo Tools: Includes features like MyHeritage In Color™ for colorizing old photos and Photo Enhancer.
  • Global Record Collections: Strong emphasis on international records, especially European.
  • Family Tree Builder: Easy-to-use tools for building and expanding your tree.
• Pricing: Subscription-based. Tiers include Premium, PremiumPlus, Data, and Complete. Monthly or annual options. Prices can range from $10 to $20 per month for basic premium, higher for complete access.
  • Strong International Focus: Excellent for European and other non-U.S. records.
  • Innovative Photo Tools: Enhances old family photos dramatically.
  • Good Matching Technology: Helps automate discovery.
  • User-Friendly Interface: Intuitive for most users.
  • Record Depth: While broad, some specific U.S. collections might be less deep than Ancestry.
  • DNA Matching: Some users report fewer DNA matches compared to Ancestry.
  • Subscription Cost: Can add up over time.

3. FamilySearch.org

• Overview: FamilySearch is a non-profit organization sponsored by The Church of Jesus Christ of Latter-day Saints. It offers an incredible amount of genealogical resources completely free of charge. Its collection includes billions of digitized records from around the world, a collaborative family tree, and a robust research wiki.
  • Completely Free: All features and records are accessible without payment.
  • Massive Record Collection: Billions of historical records, including census, probate, birth, death, and marriage.
  • Collaborative Family Tree: A single, shared family tree that users can contribute to.
  • Research Wiki: Extensive guides and articles on how to research specific locations and record types.
  • Family History Centers: Network of physical centers offering free access to premium resources and expert help.
• Pricing: Free.
  • Cost-Effective: Absolutely no cost, making it accessible to everyone.
  • Extensive Global Records: Continuously adding new records from around the world.
  • Collaborative: Users can help each other and build upon existing research.
  • Strong Educational Resources: Great for learning research techniques.
  • No DNA Testing: Does not offer genetic genealogy services.
  • Interface Learning Curve: Can be less intuitive for absolute beginners compared to commercial sites.
  • Record Quality: While vast, not all records are indexed or easily searchable.

4. Findmypast

• Overview: Findmypast is a leading online resource for British and Irish family history, though it also has significant U.S. and Australian collections. It’s particularly strong in its digitized newspaper archives and unique British military and parish records.
  • Extensive British & Irish Records: Unparalleled depth for UK and Irish ancestry.
  • Newspaper Archive: Millions of historical newspaper pages.
  • Catholic Heritage Archive: Exclusive access to digitized Catholic parish registers.
  • Family Tree Builder: Tools to build and manage your family tree.
  • Exclusive Collections: Access to unique record sets not found elsewhere.
• Pricing: Subscription-based. Tiers include Starter, Plus, and Pro. Monthly or annual options. Prices typically range from $15 to $30 per month.
  • Best for UK/Ireland Research: If your ancestry is primarily from these regions, it’s invaluable.
  • Rich Newspaper Archive: Excellent for finding obituaries and local news.
  • Exclusive Records: Access to unique datasets.
  • Niche Focus: Less comprehensive for non-UK/Ireland research.
  • Cost: Subscription required for full access.

5. AmericanAncestors.org

• Overview: The online platform for the New England Historic Genealogical Society NEHGS, AmericanAncestors.org is a premier resource for New England, New York, and early American family history research. It offers high-quality, curated databases and expert-led educational content.
  • Specialized Collections: Deep resources for New England, New York, and early American records.
  • Expert-Curated Databases: High-quality, meticulously indexed collections.
  • Educational Programs: Webinars, online courses, and publications.
  • Research Services: Offers professional genealogical research services for members similar to Recordclick.com but with clear membership structure.
• Pricing: Membership-based. Varies by tier. Annual memberships typically range from $80 to $150+ per year.
  • Unparalleled Depth for Specific Regions: Ideal for New England and early American ancestry.
  • High-Quality Data: Reputable and reliable sources.
  • Expert Support: Access to professional genealogists and educational materials.
  • Niche Focus: Not as comprehensive for other geographical areas.
  • Higher Price Point: Membership can be more expensive than general subscriptions.

6. Legacy Tree Genealogists

• Overview: Legacy Tree Genealogists is a well-regarded professional genealogy research firm that offers customized research projects. Unlike the database-driven sites, this is a service where you hire a team of experts to conduct the research for you, similar to Recordclick.com but with a more established online presence and clearer project outlines.
  • Customized Research Projects: Tailored research plans based on client needs.
  • Expert Researchers: A team of professional genealogists with diverse specializations.
  • Detailed Research Reports: Comprehensive reports of findings, including citations.
  • Global Reach: Capable of handling international research.
• Pricing: Project-based, typically starting in the hundreds to thousands of dollars depending on the scope and complexity. They offer free consultations to define projects and provide quotes.
  • Hands-Off Research: Experts do the work for you.
  • High-Quality Results: Professional-grade research and reporting.
  • Specialized Expertise: Can tackle complex “brick walls” or niche areas.
  • Transparent Project Definition: Clear scope of work and pricing after consultation.
  • Expensive: Significantly higher cost than subscription services.
  • Not DIY: If you enjoy the process of research, this is not for you.
  • Lead Time: Projects can take time to complete.

7. Genealogy.com

• Overview: Genealogy.com is a foundational resource for family history enthusiasts. While perhaps not as flashy as newer platforms, it provides a strong community forum, basic family tree building tools, and a wealth of “how-to” guides, making it a good starting point for beginners. It also hosts some historical record collections.
  • Family Tree Builder: Simple tools for creating family trees.
  • Community Forums: Active discussion boards for connecting with other researchers.
  • “How-To” Guides: Educational resources on various genealogical topics.
  • Limited Record Access: Offers some historical record collections.
• Pricing: Offers a mix of free resources and some subscription-based features or record access. Monthly cost for premium content can be in the low tens of dollars.
  • Good for Beginners: Easy to navigate for those just starting out.
  • Active Community: Peer support and knowledge sharing.
  • Educational Content: Helpful for learning research techniques.
  • Less Extensive Records: Not as comprehensive as larger platforms like Ancestry or MyHeritage.
  • Dated Interface: Can feel less modern compared to competitors.
  • Limited Professional Services: Primarily a self-service platform.

How to Assess a Professional Genealogy Service

When considering a professional genealogy service like Recordclick.com, a meticulous evaluation is paramount.

Beyond the initial website impression, potential clients must delve into key areas to ensure they are making an informed decision.

This involves scrutinizing credentials, understanding the research process, and critically evaluating their transparency regarding pricing and terms.

Verifying Credentials and Expertise

The backbone of any professional service is the expertise of its team.

Recordclick.com highlights its network of 45+ professionals, some with impressive backgrounds like a former CIA case officer or an individual accredited by the Family History Library. However, a deeper dive is often warranted. Fasttrackremovals.com Review

• Accreditation and Certification: Look for certifications from recognized genealogical bodies such as the Board for Certification of Genealogists BCG or the International Commission for the Accreditation of Professional Genealogists ICAPGen. These accreditations signify a commitment to ethical standards and demonstrated competence. Recordclick.com mentions accreditation, but verifying specific genealogists can add confidence.
• Specializations: Do their genealogists specialize in the regions, time periods, or record types relevant to your research? For instance, if you’re researching French-Canadian Métis heritage, a genealogist with a doctoral degree in social sciences and expertise in that specific area, like Kim from Recordclick.com, is a significant asset.
• Professional Affiliations: Membership in professional organizations e.g., National Genealogical Society, Association of Professional Genealogists often indicates a commitment to professional development and ethical conduct. Recordclick.com states its specialists belong to at least one professional association, which is a positive indicator.
• Experience: While years of experience are highlighted, it’s also important to consider the quality and relevance of that experience to your specific needs. Has the genealogist successfully solved “brick walls” similar to yours?

Understanding the Research Process and Communication

A clear and documented research methodology is crucial for any professional genealogist.

Recordclick.com outlines a six-step process, which is a good starting point:

• Defining the Research Problem: Ensure they clearly understand your objectives. A good service will ask detailed questions about your existing research and specific goals.
• Developing a Research Plan: This should be a detailed, prioritized list of records they intend to search. Critically, this plan should be shared with you. This allows you to understand the scope and methodology before research begins.
• Conducting the Research: Understand where they will be searching—online databases, local archives, courthouses, or international repositories. Their mention of “onsite agents” for foreign research is a strong point here.
• Analyzing the Findings: How do they interpret results, and how do they resolve conflicting information?
• Reporting the Findings: What format will the reports take? Will they include copies or abstracts of documents, citations, and suggestions for future research? High-quality reports are detailed and well-referenced.
• Sharing Results and Preparing Forms: Their offer to help prepare lineage society applications or enter information into genealogical software is a valuable add-on.

Communication is key. How frequently will they provide updates? Will you have direct contact with your assigned genealogist? Recordclick.com claims “direct communication with genealogists,” which is a positive aspect. Clarify the expected communication channels and frequency during the consultation.

Evaluating Transparency and Ethics

This is where Recordclick.com, based on its homepage, has room for improvement.

• Pricing Transparency: The lack of upfront pricing is a significant red flag. While a free consultation allows for customized quotes, consumers generally prefer to have an idea of the cost range before investing time in a call. A transparent service would at least provide sample project costs or a clear breakdown of how fees are calculated e.g., hourly rate, project-based fees, retainer.
• Terms of Service and Guarantees: The “Money Back Guarantee *” with an asterisk is insufficient. Request explicit details on what qualifies for a refund, any conditions, and the process for claiming it. A comprehensive Terms of Service document should be easily accessible, outlining the legal framework of the engagement, including intellectual property of research findings, confidentiality, and dispute resolution.
• Confidentiality and Data Privacy: Recordclick.com states “Your privacy is important to us. Your information is NEVER shared,” and links to a Privacy Policy. Review this policy thoroughly to understand how your sensitive family data especially if DNA results are involved is handled, stored, and protected.
• Ethical Code: Professional genealogists typically adhere to a code of ethics e.g., from BCG or APG. This ensures honesty, accuracy, client confidentiality, and professional conduct. Inquire if the service or its individual genealogists subscribe to a specific code of ethics.
• Dispute Resolution: What is the process if you are dissatisfied with the research? Is there a formal complaint procedure or mediation option?

By diligently investigating these areas, you can move beyond initial impressions and make a well-informed decision about engaging a professional genealogy service, ensuring your investment yields accurate, ethical, and satisfactory results.

Understanding Recordclick.com’s Process

Recordclick.com outlines a methodical approach to genealogical research, aiming to instill confidence in potential clients.

Their “Genealogist’s Research Methods” section details a six-step process that largely aligns with standard professional genealogical practices.

Understanding this process helps clients set expectations and track the progress of their research projects.

Step 1: Defining the Research Problem

This initial phase is critical.

Recordclick.com states that a “good researcher first reviews the information you already have.” This means they will delve into your existing family tree, known ancestors, and any records you’ve already collected. Jhanviglobalsolution.com Review

The goal is to “discuss your research problem with you and make sure they clearly understand what you want them to accomplish.” This personalized approach is essential because every genealogical quest is unique.

For example, a client might want to break a “brick wall” on a specific lineage, prove descent for a lineage society, or simply uncover more details about an elusive ancestor.

The clearer the problem definition, the more targeted and efficient the subsequent research.

It also helps manage client expectations, ensuring the genealogist’s goals align with the client’s.

Step 2: Developing a Research Plan

Once the problem is defined, the genealogist moves to strategizing.

“A genealogist next develops a research plan that outlines what they will do to find the information you want,” the website states.

This plan typically consists of a “prioritized list of the records the he/she will search.” This means they won’t just randomly search.

They’ll identify specific record sets e.g., census records, probate files, land deeds, church records, vital records that are most likely to yield the desired information, considering the time period and geographical location.

Recordclick.com emphasizes that “Your specialist should share the plan with you,” which is a crucial aspect of transparency.

This allows the client to understand the proposed methodology and ask questions before the research begins. Ipmenvironmental.ie Review

A well-constructed research plan saves time and resources by focusing efforts on the most promising avenues.

Step 3: Conducting the Research

This is the active phase where the genealogist executes the research plan.

According to Recordclick.com, “As they follow their research plans, the genealogist goes to libraries, courthouses, archives, cemeteries, and other places to search for the information.” This highlights their capability to conduct both online and offline research.

Many vital records are still not digitized and require physical access to repositories.

The mention of “onsite agents” for foreign research is particularly noteworthy here, as it indicates a global reach and ability to overcome geographical barriers.

During this phase, genealogists will “photocopy pertinent records or acquire official copies,” ensuring that documentation is gathered to support findings.

This step is often the most time-consuming but yields the raw data necessary for drawing conclusions.

Step 4: Analyzing the Findings

Collecting records is only part of the process. interpreting them is equally important.

Recordclick.com explains that “Researchers regularly review their research and make conclusions about what they have found.” This involves critically evaluating the gathered information, cross-referencing different records, and assessing their reliability.

“They also compare their findings with other documents to confirm or disprove conclusions.” This analytical rigor is what distinguishes professional genealogical research from casual searching. Bugaway.uk Review

It helps avoid misinterpretations, identifies inconsistencies, and builds a robust, evidence-based family history.

For instance, finding two different birth dates for the same individual might require further investigation to determine which is more accurate and why.

Step 5: Reporting the Findings

Transparency and clear communication are paramount in reporting.

Recordclick.com states, “Periodically, researchers prepare reports about their research activities.” These reports should be comprehensive, detailing what was searched, what was found or not found, and the conclusions drawn.

“The report should include photocopies or abstracts of important information.” This means clients receive not just a summary, but the actual supporting documentation.

Furthermore, the report “may also include suggestions for continued research,” providing a roadmap for future genealogical exploration.

A well-written report is essential for clients to understand the research process, verify the findings, and continue their own journey if they choose.

Step 6: Preparing Forms and Sharing Results

The final steps involve summarizing and disseminating the research.

Recordclick.com notes that “Genealogists can prepare forms such as pedigree charts, family group sheets, and applications to lineage societies.” This is a significant convenience for clients, especially those applying to lineage societies which have strict documentation requirements.

They can also “enter information into a genealogical computer program for you.” Beyond formal documentation, the service can “help you share the results of your research” by contributing to genealogical databases or preparing articles or books. Artist-lamarque.com Review

This comprehensive approach ensures that the research not only uncovers family history but also helps clients organize and share it effectively.

Finally, the billing process is integrated here, with bills clearly identifying time spent and expenses incurred, often included with the reports.

This structured process demonstrates a professional commitment to thorough and organized genealogical research, providing a clear framework for client engagement.

Recordclick.com Pricing

The most significant point of concern when evaluating Recordclick.com is the complete absence of transparent pricing information on their homepage. This omission is a major deviation from standard practice for online professional services and can be a significant deterrent for potential clients.

While the website makes claims such as:

• “Furthermore, you will find that we are priced extremely competitively and that our pricing is lower than other companies offering similar services.”
• “All new customers automatically get a discount.”
• “Lower upfront costs.”

These are broad statements without any concrete figures.

There are no listed hourly rates, project-based fees, package deals, or tiered service options.

The only gateway to understanding the cost structure is through a “Free Consultation,” which requires potential clients to engage directly with the company before receiving any financial details.

What the Absence of Pricing Means for Consumers

1. Lack of Immediate Comparison: Without upfront pricing, it’s impossible for a consumer to quickly compare Recordclick.com’s costs against competitors like Legacy Tree Genealogists, MyHeritage, or Ancestry.com. This hinders informed decision-making during the initial research phase.
2. Forced Engagement: The “Free Consultation” becomes a mandatory step for obtaining basic information that should ideally be accessible on the website. This can be inconvenient for users who prefer to do their preliminary research and budgeting privately.
3. Potential for Price Variability: While customized pricing is a feature of many professional services, the complete lack of a base rate or typical project range makes it difficult to gauge whether their services are within a client’s budget at all. This might suggest significant variability or a highly individualized pricing model that can only be determined after a detailed discussion of the specific research problem.
4. Unclear Scope of “Lower Upfront Costs”: The claim of “lower upfront costs” is also vague. Lower compared to what? And what constitutes “upfront”? Without knowing the total estimated cost, it’s hard to evaluate what a “lower upfront” payment truly signifies.

How Recordclick.com Addresses Billing After Engagement

The website’s process outline does touch upon billing, stating:

• “A genealogist bills for their services at agreed-upon intervals.”
• “Bills should clearly identify the time spent and expenses incurred on the project to date.”
• “Bills are often included with reports.”

This indicates that once a client proceeds, there will be clear invoicing. Naturalreaders.com Review

However, the initial hurdle remains: how does one agree upon those intervals or understand the cost basis without prior price visibility? The “Free Consultation” is presented as the mechanism for defining the “research you need, for your time frame, and for your budget.” This implies that the pricing is highly customized per project.

Recommendations for Potential Clients

Given this lack of transparency, potential clients of Recordclick.com should approach the “Free Consultation” with specific questions regarding:

• Hourly rates or project minimums.
• Typical project costs for similar research problems.
• What constitutes an “upfront cost” and its percentage of the total.
• Payment schedules and accepted methods.
• Any additional fees e.g., for document acquisition, travel expenses for offline research.

While Recordclick.com might indeed offer competitive pricing once a quote is provided, its current website presentation falls short in immediate pricing transparency, which is a key expectation for many consumers seeking professional services online.

Recordclick.com vs. Other Professional Genealogy Services

When comparing Recordclick.com to other professional genealogy services, it’s essential to look beyond the general service offerings and delve into aspects like pricing transparency, depth of specialization, and overall client experience models.

While Recordclick.com asserts its competitiveness and global reach, a direct comparison reveals different philosophies and strengths among providers.

Recordclick.com vs. Legacy Tree Genealogists

• Recordclick.com: Emphasizes a “network of 45+ professionals” with diverse backgrounds e.g., former CIA, accredited by Family History Library. Key differentiator highlighted is “lower upfront costs” and “more personable” service, but lacks transparent pricing. Offers a “Money Back Guarantee” with an asterisk, details unspecified. Claims direct communication with genealogists.
• Legacy Tree Genealogists: Widely recognized as a premium professional research firm. They are known for detailed, high-quality research reports and a very structured project management approach. They offer a free consultation to define the project scope and provide a tailored quote, with clear project tiers e.g., 20, 40, 60+ hour packages. While more expensive, their pricing structure is transparent after the initial consultation. They also boast a team of highly credentialed researchers and strong client testimonials.
• Comparison: Legacy Tree typically commands higher prices but offers a more polished, deeply structured project experience with clearer deliverables post-consultation. Recordclick.com hints at similar quality and lower costs but requires engagement to reveal pricing. For clients prioritizing immediate budget visibility, Legacy Tree’s post-consultation transparency might be more reassuring. Legacy Tree is more of a known entity in the premium professional genealogy space.

Recordclick.com vs. Research Services Offered by Major Platforms e.g., AncestryProGenealogists

• Recordclick.com: Focuses solely on professional research, offering a broad spectrum of services from brick walls to DNA interpretation. Team credentials are highlighted.
• AncestryProGenealogists part of Ancestry.com: This is the professional research arm of the giant Ancestry.com. They leverage Ancestry’s massive database, proprietary records, and often their own DNA results if provided by the client. They are known for rigorous methodology and detailed reports. Similar to Legacy Tree, they operate on a project basis with tailored quotes after a consultation. Their credibility is bolstered by the Ancestry brand name and access to unparalleled digital records.
• Comparison: AncestryProGenealogists benefits from direct access to Ancestry’s vast, often exclusive, digital collections, which can give them an edge in record retrieval efficiency for certain types of research. Recordclick.com’s strength lies in its broader global network of human researchers who can access offline records internationally. Pricing models are similar in requiring a consultation. The choice often comes down to whether the client prefers a service strongly integrated with a major database or a more independent network of researchers.

Recordclick.com vs. Independent Professional Genealogists

• Recordclick.com: Operates as a company with a managed network of professionals. This can offer continuity, backup, and a broader range of specializations under one roof.
• Independent Genealogists: Many highly skilled professional genealogists work independently. They often specialize in specific regions, ethnicities, or record types. Their pricing can vary widely, from hourly rates e.g., $50-$150+ per hour to project-based fees. They might be found through professional associations like the Association of Professional Genealogists APG or Board for Certification of Genealogists BCG.
• Comparison: Hiring an independent genealogist often allows for more direct, one-on-one communication and potentially a more tailored relationship. However, finding the right independent professional requires more individual vetting. Recordclick.com offers a curated team, potentially saving the client time in vetting multiple individuals. The “lower upfront costs” claim from Recordclick.com might be aimed at distinguishing itself from higher-priced independent experts, but without specific figures, this remains a claim.

Key Differentiators and Considerations:

1. Pricing Transparency: Recordclick.com’s significant drawback is its lack of upfront pricing compared to others who, while still requiring consultation for exact quotes, often provide ballpark figures or package minimums.
2. Brand Recognition & Trust: Larger entities like AncestryProGenealogists benefit from established brand trust. Recordclick.com builds trust through detailed team bios and a “Money Back Guarantee,” though the latter’s terms are undefined.
3. Access to Records: While Recordclick.com highlights offline and international access through its network, larger platforms have massive proprietary online databases that can accelerate certain research types.
4. Client Portal/Communication: While Recordclick.com promises direct communication, other services often boast sophisticated client portals for transparent project tracking and updates.
5. Specialization: All professional services will have specialists. The key is finding one whose specializations align precisely with your unique research challenge, be it a specific country, ethnicity, or record type.

In essence, Recordclick.com positions itself as a competitive option for professional genealogy, emphasizing its global team and personalized approach.

However, its comparison to others is hampered by the critical lack of transparent pricing, a feature that many competitors, while also offering customized quotes, address with more initial clarity.

Clients must weigh the perceived benefits against the necessity of a “Free Consultation” to uncover basic cost information.

How to Cancel Recordclick.com Subscription

The Recordclick.com website, based on its homepage, focuses on engaging new clients for professional genealogical research projects rather than offering a typical subscription service in the vein of Ancestry.com or MyHeritage.

Therefore, the concept of a “subscription” as a recurring, ongoing payment for database access or continuous service might not apply directly in the traditional sense. Transfer-voyage.com Review

Instead, Recordclick.com appears to operate on a project-based model, where clients engage their services for specific research tasks. The website states that their genealogists “bill for their services at agreed-upon intervals” and that “bills should clearly identify the time spent and expenses incurred on the project to date.” This strongly suggests that clients pay for discrete research projects rather than a continuous monthly or annual subscription.

Therefore, the question of “how to cancel a Recordclick.com subscription” likely translates to:

• How to conclude an ongoing research project.
• How to stop further research after a certain point.
• How to address dissatisfaction with a current project that might lead to termination of services.

Since the website does not provide a dedicated “Terms of Service” link readily on the homepage only a Privacy Policy, the exact procedures for terminating a project or understanding cancellation policies are not immediately clear.

Steps to “Cancel” or Conclude Services with Recordclick.com:

1. Direct Communication with Your Genealogist: The most direct and logical first step would be to communicate directly with the professional genealogist assigned to your project. Recordclick.com emphasizes “direct communication with genealogists” as a differentiator. You would inform them of your desire to conclude the research, pause the project, or terminate the engagement.
2. Review Your Agreement/Quote: When you engage Recordclick.com after the “Free Consultation,” you would have received a customized research plan and likely an agreement or quote detailing the scope of work, estimated hours, project milestones, and payment schedule. This document would be the primary reference for any cancellation terms, pro-rated billing, or outstanding fees.
3. Contact Recordclick.com Customer Service if no direct genealogist contact: If for any reason you cannot reach your assigned genealogist or if you have a broader concern about the service, you would use the general contact methods provided on their website:
   • Email: The website has an “Email Us” link which directs to a contact form.
   • Schedule a Call: They also offer a “Schedule a Call” option via Calendly.
   • Contact Form: Use their online contact form for formal communication regarding project termination.
4. Inquire About Pro-rated Billing or Refunds: If you are terminating a project mid-way, you would need to clarify their policy on pro-rated billing for work already performed and any potential refunds for pre-paid services not yet rendered. This is where the details of their “Money Back Guarantee *” which currently lacks public specifics would come into play. It’s crucial to understand what conditions, if any, apply to refunds for uncompleted work or dissatisfaction.
5. Obtain Written Confirmation: Always request written confirmation of the project’s termination, any outstanding balances, or any refund amounts. This provides a clear record of the agreement to cease services.

In summary, because Recordclick.com operates on a project-based model rather than a continuous subscription, “cancellation” involves formally concluding the agreed-upon research project.

The specific terms of this conclusion would be defined in the individual agreement reached after the initial consultation, and direct communication with the assigned genealogist or the company’s contact channels would be the necessary steps.

Consumers should ensure they understand these terms fully before committing to a project.

How to Cancel Recordclick.com Free Trial

Based on the information presented on the Recordclick.com homepage, it does not appear to offer a traditional “free trial” in the sense of a limited-time, full-access period to a database or service, as you might find with platforms like Ancestry.com or MyHeritage.

Instead, Recordclick.com prominently advertises a “Free Consultation.” This “Free Consultation” is positioned as an initial discussion point where potential clients can:

• Email them directly.
• Schedule a call.
• Discuss their genealogical research needs.
• Get a customized plan for their “time frame, and for your budget.”

This “Free Consultation” is not a trial of their research services but rather a pre-engagement meeting to define the research problem and potentially receive a quote.

It’s an opportunity for Recordclick.com to understand the client’s needs and for the client to assess the company’s approach and presumably learn about pricing, which is not disclosed upfront on the website. Dunkindonuts.com Review

Therefore, the concept of “canceling a Recordclick.com free trial” is not applicable, as there isn’t a trial period that automatically converts into a paid subscription or service.

What to Do if You Participated in a “Free Consultation”

If you have engaged in a “Free Consultation” with Recordclick.com but decide not to proceed with their services, there is no formal “cancellation” process required.

Simply:

1. Decline the Proposed Service: If they provide a quote or a research plan after the consultation, you can simply inform them that you will not be proceeding with the project at this time.
2. No Further Action Required: Since no financial transaction or formal service agreement has been initiated during the free consultation, there are no subscriptions to cancel, no payments to stop, and no trial periods to terminate.

The “Free Consultation” is purely an exploratory step.

Its primary purpose is to move a prospective client from a general inquiry to a defined project proposal, at which point the actual service engagement and payment would begin.

There is no implicit agreement or obligation to continue after the consultation if you decide the service is not the right fit for you.

FAQ

What is Recordclick.com?

Recordclick.com is a professional genealogy company that offers a wide range of family history research services globally, connecting clients with a network of over 45 professional genealogists to solve family mysteries, break down “brick walls,” and assist with lineage society applications.

Is Recordclick.com legitimate?

Based on its website, Recordclick.com presents itself as a legitimate professional genealogy service with a team of experienced and credentialed researchers.

However, its legitimacy in terms of consumer transparency could be enhanced by providing clearer pricing details and comprehensive terms of service upfront on its website.

How much does Recordclick.com cost?

Recordclick.com does not publish its pricing on its website. Martboutique.com Review

It states that its services are “priced extremely competitively” and offers a “Free Consultation” to customize a family search project for a client’s time frame and budget.

Exact costs are determined after this consultation.

Does Recordclick.com offer a free trial?

No, Recordclick.com does not offer a free trial of its services.

Instead, it provides a “Free Consultation” where potential clients can discuss their research needs and receive a customized plan and quote without obligation.

What kind of services does Recordclick.com offer?

Recordclick.com offers services such as tracing ancestry, researching descendants, searching and retrieving historical records both online and offline, DNA analysis consultation, deciphering old handwriting, translating foreign records, and assisting with lineage society applications.

How can I contact Recordclick.com?

You can contact Recordclick.com by emailing them via their website’s contact form or by scheduling a call using the provided link on their homepage.

They emphasize direct communication for free consultations.

Does Recordclick.com offer a money-back guarantee?

Yes, Recordclick.com states “Money Back Guarantee *” on its homepage. However, the specific terms and conditions of this guarantee are not immediately detailed on the website and would need to be clarified during the consultation or in the service agreement.

What are the pros of using Recordclick.com?

According to its website, the pros of using Recordclick.com include direct communication with genealogists, potentially lower upfront costs though specifics are missing, the ability to test genealogists’ abilities in smaller projects, a more personable service, trustworthiness, and great results.

What are the cons of using Recordclick.com?

A primary con is the lack of transparent pricing information directly on the website, requiring a “Free Consultation” to obtain cost details. Reviewsells.com Review

Additionally, comprehensive terms of service and the specifics of their money-back guarantee are not readily available on the homepage.

How does Recordclick.com handle international research?

Recordclick.com emphasizes its ability to overcome language barriers and conduct foreign research.

They claim to have team members who speak and read many different languages, as well as “onsite agents” who can visit archives and libraries in other countries.

Can Recordclick.com help with DNA test interpretation?

Yes, Recordclick.com offers services related to DNA analysis.

They can help clients track down candidates for DNA testing and consultants can help interpret the results, while also managing communications to maintain confidentiality and privacy.

Is Recordclick.com suitable for beginners in genealogy?

While Recordclick.com is a professional service, it can be suitable for beginners who prefer to outsource their research.

Their team defines the research problem and develops a plan, which can guide those new to genealogy.

However, for those wanting to learn to research themselves, other resources might be more appropriate.

How does Recordclick.com compare to Ancestry.com?

Recordclick.com is a professional research service where experts conduct the research for you. Ancestry.com is primarily a subscription-based platform with vast databases and tools for individuals to conduct their own genealogical research, though it also has a professional research arm AncestryProGenealogists.

Can Recordclick.com help me join a lineage society?

Yes, Recordclick.com states that they can help clients collect the necessary documentation to submit a successful application to lineage societies such as the Sons or Daughters of the American Revolution SAR/DAR or the Mayflower Society. Coincraft.com Review

What is a “brick wall” in genealogy, and how does Recordclick.com help solve it?

A “brick wall” in genealogy refers to a point in family history research where no further progress can be made using available records.

Recordclick.com helps solve these by leveraging their specialists’ experience and knowledge to conduct in-depth research, often in offline records like land, tax, and probate documents.

How transparent is Recordclick.com’s research process?

Recordclick.com outlines a six-step research process on its website: defining the problem, developing a plan, conducting research, analyzing findings, reporting findings, and preparing forms/sharing results.

They state the research plan will be shared with the client, indicating a degree of transparency in their methodology.

Does Recordclick.com keep my information private?

Recordclick.com states, “Your privacy is important to us.

Your information is NEVER shared,” and provides a link to their Privacy Policy.

It is recommended to review their Privacy Policy for full details on how they handle and protect client information.

What kind of reports does Recordclick.com provide?

Recordclick.com states that researchers prepare reports about their activities periodically.

These reports should include photocopies or abstracts of important information and may also include suggestions for continued research.

How long does a Recordclick.com project take?

The website does not specify typical project durations, as this would depend on the complexity and scope of the individual research problem. Forevergifts.com Review

The “Free Consultation” is where the timeframe for your specific project would be discussed and customized.

Does Recordclick.com offer services beyond just finding ancestors?

Yes, beyond tracing ancestors, Recordclick.com offers services like researching descendants, helping interpret DNA results, deciphering old handwriting, translating foreign records, instructing on genealogical topics, computerizing genealogical information, abstracting and publishing records, and even finding missing people.