Redemption-press.com Review

Based on looking at the website Redemption-press.com, it appears to be a hybrid publishing service primarily focused on Christian authors and faith-based content.

The site offers various author services, including publishing, marketing, and book orders.

While it presents a professional front with clear navigation and a stated “Statement of Faith,” some key areas raise questions regarding transparency and author-centric metrics that are crucial for a discerning author.

Here’s an overall review summary:

• Website Professionalism: High Clean design, clear navigation, easy to find contact information
• Service Clarity: Moderate Offers publishing, marketing, and book orders, but specifics on pricing models and royalty structures are not immediately apparent without a direct call
• Author Testimonials/Success Metrics: Low While testimonials are present, the “HOW WE MEASURE UP” section shows “0+” for all key metrics like authors, books published, and hours spent coaching, which is a significant red flag for a company in operation.
• Transparency: Low Lack of immediate, clear pricing tiers, royalty splits, or specific success metrics. Requires a “Discovery Call” for detailed information.
• Ethical Consideration: High Focus on Christian and faith-based content aligns with ethical values. No questionable content or services are promoted.
• Overall Recommendation: Caution Advised While the content focus is ethical, the lack of transparent, quantifiable success metrics on the homepage is concerning for authors seeking to make informed decisions.

The detailed explanation reveals a company that strongly emphasizes its faith-based mission, which is commendable. However, for authors looking to invest in publishing services, the absence of concrete data in their “HOW WE MEASURE UP” section is striking. It’s unusual for a publishing service, especially one claiming years of experience, to show “0+” for crucial indicators like “Authors,” “Books Published,” and “Hours spent Author Coaching.” This lack of verifiable success metrics on their homepage, coupled with the need for a “FREE Discovery Call” to get detailed information, suggests a potential lack of upfront transparency regarding their actual track record. Authors considering Redemption Press should proceed with caution and thoroughly investigate these missing details before committing. This approach aligns with common redemption press complaints and concerns about redemption press reviews complaints often found in discussions around hybrid publishers.

Here are some alternatives for ethical and transparent self-publishing and author services:

• KDP Kindle Direct Publishing

  

  • Key Features: Free to publish, global distribution on Amazon, various formats eBook, paperback, hardcover, easy-to-use platform, royalty rates up to 70% for eBooks.
  • Average Price: Free to publish. print costs deducted from royalties.
  • Pros: Wide reach, no upfront costs, author retains rights, transparent royalty system.
  • Cons: Requires author to handle all aspects of editing, cover design, and marketing. competitive marketplace.

• IngramSpark

  • Key Features: Broad distribution to over 40,000 retailers and libraries worldwide, print-on-demand services, various trim sizes and paper options, available for both print and eBooks.
  • Average Price: Setup fees for print and eBook $49 for print, $25 for eBook, often discounted or waived with promo codes.
  • Pros: Extensive distribution network, professional print quality, allows for wider reach beyond Amazon.
  • Cons: Learning curve can be steep for new authors, some upfront costs, marketing still falls on the author.

• Draft2Digital

  • Key Features: Free eBook and print book conversion and distribution to multiple online retailers Apple Books, Barnes & Noble, Kobo, etc., simple interface, automated formatting.
  • Average Price: Free. takes a percentage of royalties.
  • Pros: User-friendly, single upload for multiple platforms, no upfront fees, good for authors who want wide eBook distribution.
  • Cons: Less control over specific retail listings compared to direct uploads, print distribution is through IngramSpark.

• Lulu

  • Key Features: Print-on-demand services for books, photo books, and calendars, distribution options for major retailers, good for custom printing projects.
  • Average Price: Free to publish. print costs deducted from sales.
  • Pros: Good quality printing, helpful for niche or custom projects, direct sales through Lulu’s bookstore.
  • Cons: Distribution network is not as extensive as IngramSpark, marketing largely left to the author.

• Reedsy

  • Key Features: Marketplace for professional publishing services editors, designers, marketers, free book formatting tool, educational resources for authors.
  • Average Price: Varies widely depending on the professional hired e.g., editing can range from $0.01-$0.05 per word.
  • Pros: Access to vetted professionals, high-quality services, helps authors achieve professional results.
  • Cons: Can be expensive, requires author to manage the hiring process.

• Scribd

  • Key Features: Platform for authors to upload and share their work, often used for documents, research papers, and some literary works.
  • Average Price: Free to upload. revenue share details vary.
  • Pros: Easy way to get content online, exposure to a wide audience of readers, some revenue potential.
  • Cons: Primarily a document-sharing platform, not a dedicated book publisher, less formal distribution.

• Blurb

  • Key Features: Specializes in creating high-quality photo books, trade books, and magazines. offers design tools and software.
  • Average Price: Varies based on book specifications and quantity.
  • Pros: Excellent print quality for visual books, user-friendly design tools, good for authors with highly visual content.
  • Cons: More focused on visual books than text-heavy novels, distribution options are more limited compared to KDP or IngramSpark.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Redemption-press.com Review & First Look

When you land on Redemption-press.com, the immediate impression is one of professionalism and a clear focus on faith-based publishing.

The website is well-structured, easy to navigate, and features clear calls to action, such as “Get a Free Manuscript Review” and “Book a FREE Discovery Call.” This initial look suggests a company that understands its target audience—Christian authors seeking guidance in the complex world of publishing.

Website Design and User Experience

The design of Redemption-press.com is clean and modern, utilizing a muted color palette that feels inviting and trustworthy.

The navigation menu is intuitive, clearly categorizing “About,” “Author Services,” “Blog,” “Podcast,” “Shop,” and “Contact.” This thoughtful organization ensures that visitors can quickly find information relevant to their needs, whether they are prospective authors, current authors, or readers looking for books.

The site’s responsiveness on various devices also contributes to a positive user experience.

Initial Impressions of Services Offered

The homepage highlights key pain points for authors: “Overwhelmed by Possibilities?”, “Seeking Publishing Guidance?”, “Lost in the Marketing Maze?” This approach effectively resonates with authors who often feel adrift in the self-publishing journey.

They offer “Author Services” covering “Publishing” and “Marketing,” which are core needs for any author.

The mention of “Book Orders” and a dedicated FAQ for it also points to a comprehensive service offering.

However, a critical observation is the immediate lack of transparent pricing or detailed service packages directly on the homepage.

This often requires a deeper dive or, as prompted, a “Discovery Call.” Remainderk.com Review

Redemption-press.com Cons & Missing Information

While Redemption-press.com presents a polished facade, a closer look reveals several significant shortcomings, particularly concerning transparency and verifiable success metrics.

These omissions are critical for any author considering a publishing partner, as they directly impact an author’s ability to make an informed decision.

Lack of Transparent Success Metrics

One of the most glaring issues on the Redemption-press.com homepage is the “HOW WE MEASURE UP” section.

This section prominently displays “0+” for key metrics such as “Authors,” “Books Published,” “Hours spent Author Coaching,” “Community,” and “Pages Edited by a Professional Editor,” and “Years of Experience.” While “0+” theoretically means “zero or more,” in a professional context, especially for a company promoting its expertise and experience, this is highly unusual and frankly, unconvincing.

It gives the impression that the company either hasn’t published any books, hasn’t coached any authors, or is unwilling to share actual numbers.

For an author looking to partner with a credible publishing service, verifiable statistics on past successes are paramount.

This absence raises significant questions about the company’s track record and effectiveness.

A legitimate publisher would proudly showcase actual numbers, even if modest, to build trust.

Opaque Pricing and Royalty Structures

Another considerable drawback is the complete absence of clear pricing information or detailed royalty structures on the homepage.

The site funnels potential authors towards a “FREE Discovery Call” to discuss services. Refurb-phone.com Review

While a personal consultation can be beneficial, the lack of even basic pricing tiers e.g., package levels, estimated costs for different services like editing or cover design makes it difficult for authors to gauge affordability or compare Redemption Press’s offerings against competitors without committing to a call.

Transparency in pricing is a hallmark of ethical business practices, allowing customers to understand the value proposition upfront.

Similarly, information on how royalties are split between the author and Redemption Press is crucial for authors to understand their potential earnings, and this information is not readily available.

This opacity can lead to frustration and a sense of being pressured into a commitment before all necessary financial details are clear.

Limited Public Author Success Stories

While the website features testimonials from authors, these are largely anecdotal and often lack specific details about the commercial success of the books published through Redemption Press.

There’s no evident section highlighting best-selling authors, significant sales figures, or detailed case studies of marketing success achieved for their authors.

For many authors, the ultimate goal of publishing is to reach readers and generate sales.

Without concrete examples of how Redemption Press has helped authors achieve these goals, their claims of effective “Marketing” services become less compelling.

The focus seems to be more on the spiritual and personal journey of the author, which is valuable, but it overshadows the practical and commercial aspects that authors also need to consider.

Redemption-press.com Alternatives

Given the areas of concern regarding transparency and verifiable success metrics on Redemption-press.com, it’s wise for authors, especially those focused on faith-based content, to explore alternatives that offer clearer terms and a proven track record. Carwashcompany.org Review

Self-Publishing Platforms DIY with Control

*   Overview: Amazon's self-publishing arm is a go-to for many authors due to its widespread reach. It allows authors to publish eBooks and print books paperback and hardcover for free.
*   Why it's a strong alternative: KDP offers unparalleled access to the Amazon marketplace, which dominates book sales. Authors retain full control over their content, pricing, and rights. Royalties are transparent, and the platform provides numerous resources for authors. While it requires authors to handle editing, cover design, and marketing, it's ideal for those who want maximum control and a direct path to readers.
*   Ethical alignment: Fully ethical. Authors manage their own content, and the platform is a tool for distribution.

*   Overview: A leading print-on-demand and distribution service that offers global reach to over 40,000 retailers and libraries.
*   Why it's a strong alternative: If you want your book in bookstores or libraries beyond Amazon, IngramSpark is essential. It provides professional print quality and wide distribution, making your book accessible to a broader audience. While there are some setup fees, the reach it provides is invaluable for serious authors.
*   Ethical alignment: Fully ethical. It's a distribution service that empowers authors.

*   Overview: A free service that helps authors format and distribute their eBooks and print books to multiple online retailers Apple Books, Barnes & Noble, Kobo, etc. from a single upload.
*   Why it's a strong alternative: Draft2Digital simplifies the distribution process, saving authors time and effort in managing multiple platforms. It's free to use, and they take a small percentage of sales, making it a low-risk option. Their customer support is often praised.
*   Ethical alignment: Fully ethical. It's a free aggregator service that helps authors distribute their work.

Hybrid Publishing Services More Support, Variable Costs

• Crossway Books Traditional Publisher with a Faith Focus – Not Hybrid but worth considering

  

  • Overview: While a traditional publisher, Crossway is renowned for its high-quality Christian books. They acquire manuscripts and handle all aspects of publishing editing, design, marketing, distribution in exchange for royalties.
  • Why it’s a strong alternative: For authors seeking a more traditional path with significant professional support and credibility within the Christian market, Crossway is a top-tier option. They invest in their authors and books.
  • Ethical alignment: Highly ethical, dedicated to Christian literature. This is not a “hybrid” model but a traditional publisher that offers significant support.

• WordAlive Press Canadian but serves US authors, Hybrid model

  • Overview: A Christian-focused hybrid publisher that offers a range of services, including editing, design, printing, and marketing, with clearer package options.
  • Why it’s a strong alternative: WordAlive often provides more transparent package details and a clear outline of services included. Their focus on faith-based content makes them a relevant alternative for authors of Christian works seeking a more supported publishing journey than pure self-publishing, but with more clarity than what Redemption Press offers on its homepage.
  • Ethical alignment: Ethical, focusing on Christian content and providing transparent services.

Professional Service Marketplaces Hire Experts

*   Overview: A marketplace connecting authors with vetted publishing professionals, including editors, cover designers, publicists, and marketers.
*   Why it's a strong alternative: If you want professional quality without committing to a full-service hybrid publisher, Reedsy allows you to hire specific experts for specific tasks. You maintain control over your book and budget, paying for individual services. It offers a free book formatting tool as well.
*   Ethical alignment: Fully ethical. It’s a platform for connecting professionals and authors.

• Upwork or Fiverr Freelance Marketplaces
  • Overview: Broad freelance platforms where you can find professionals for almost any aspect of book production, from editing to cover design and even virtual assistants for marketing tasks.
  • Why they’re strong alternatives: These platforms offer immense flexibility and a wide range of pricing options, allowing authors to find talent that fits their budget. You can review portfolios and ratings to ensure quality. It’s a more hands-on approach, but it gives you complete control over who you work with and what you pay for.
  • Ethical alignment: Ethical. These are platforms for contracting services. Due diligence is required to vet freelancers.

How to Cancel Redemption-press.com Subscription

Given that Redemption-press.com operates primarily as a service provider for authors rather than a subscription-based platform in the traditional sense, the concept of “canceling a subscription” might not apply in the same way as, say, a Netflix membership.

Instead, it would likely involve terminating a service agreement or withdrawing a manuscript from their publishing process.

Without explicit terms and conditions readily available on their homepage, specific instructions for cancellation or withdrawal are not apparent.

Understanding Service Agreements

For any publishing service, including Redemption Press, the relationship between the author and the company is typically governed by a service agreement or contract. This document should detail the scope of services, payment terms, intellectual property rights, and crucially, the conditions for termination or withdrawal of a project by either party. Authors should always thoroughly review this agreement before signing. Key clauses to look for would include:

• Termination clauses: What conditions allow the author to terminate the agreement? Are there penalties?
• Refund policies: If services have been paid for but not yet rendered, what is the refund policy?
• Intellectual Property IP return: How quickly and in what format will intellectual property e.g., manuscript, cover files be returned to the author upon termination?
• Costs for cancellation: Are there any cancellation fees or fees for services already provided but not fully utilized?

Steps to Initiate a Cancellation or Withdrawal

1. Review Your Contract: The absolute first step is to locate and meticulously read the service agreement you signed with Redemption Press. This document is your primary guide to understanding your rights and obligations regarding termination.
2. Contact Redemption Press Directly: The most direct and ethical way to initiate a cancellation or withdrawal is to contact their team. The website provides contact information, including a phone number 360-226-3488 and an email address .
   • Phone Call: A direct phone call is often the quickest way to get a response and discuss your options. Be prepared to clearly state your intent to cancel and ask for specific procedures.
   • Written Communication: Follow up any phone conversation with an email summarizing your request. This creates a written record. Clearly state your name, author ID if applicable, book title, and your request to terminate services. Ask for confirmation of cancellation and next steps.
3. Specify Your Request: Clearly articulate what you wish to cancel. Are you withdrawing a manuscript from consideration? Terminating an active publishing project? Canceling a marketing service? The more specific you are, the easier it will be for them to process your request.
4. Inquire About Refunds/Fees: During your communication, ask about any potential refunds for unrendered services or fees associated with the cancellation. This information should ideally be outlined in your contract.
5. Confirm Intellectual Property Return: Ensure you understand the process for receiving all your intellectual property back, including manuscript files, cover art, and any other assets you provided or they created on your behalf. Confirm timelines for this return.

Proactive Measures

Before engaging with any publishing service, especially those that require a “Discovery Call” before revealing full terms, it’s crucial to ask about their cancellation and refund policies upfront.

Getting these details in writing or having them clearly explained during the initial consultation can save a lot of headaches down the line.

Authors should treat publishing agreements as serious legal documents and ensure they fully comprehend all terms before committing. Kandbaz.com Review

Redemption-press.com Pricing

One of the most significant pieces of missing information from the Redemption-press.com homepage is transparent pricing.

Unlike many service providers who offer clear package tiers, a breakdown of costs for individual services, or even a general pricing range, Redemption Press directs potential authors to “Book a FREE Discovery Call with our team!” to discuss their needs.

This approach, while facilitating personalized service, creates a barrier to entry for authors simply looking to compare costs and understand their financial commitment upfront.

The “Discovery Call” Model

The reliance on a “Discovery Call” for pricing information is a common strategy among hybrid and vanity publishers.

The rationale often presented is that each author’s needs are unique, and a customized quote is necessary.

While this can be true to an extent, it also means:

• Time Commitment: Authors must invest time in a call before getting any financial estimates.
• Sales Pressure: Discovery calls can sometimes involve a sales-oriented conversation designed to convert prospects, rather than simply providing information.
• Lack of Upfront Comparison: Without published pricing, authors cannot easily compare Redemption Press’s costs against other publishing services or traditional self-publishing options without multiple calls or deeper investigation.

What Authors Typically Pay For in Hybrid Publishing

In a hybrid publishing model like the one Redemption Press appears to offer, authors typically pay for a range of services. These can include:

• Editing: Developmental editing, copyediting, proofreading. These are crucial for manuscript quality and can vary significantly in cost based on manuscript length and quality.
• Cover Design: Professional cover design, which can include custom illustrations or photography, is a major investment.
• Interior Formatting/Layout: Ensuring the book’s interior is professionally laid out for print and eBook formats.
• ISBN Assignment: While some services provide these, authors often purchase their own to retain full publishing control.
• Print-on-Demand POD Setup: Setting up the book with a POD service like IngramSpark or KDP.
• Distribution Management: Handling the logistics of getting the book listed with various retailers.
• Marketing Services: This can be a broad category, encompassing everything from press releases and social media graphics to author websites and advertising campaigns. Costs here vary wildly.
• Author Copies: The cost of printing physical copies for the author.

Without specific details, it’s impossible to determine if Redemption Press’s services are priced competitively or if they include transparent breakdowns of these individual components.

Importance of Transparent Pricing

For authors, especially those managing a budget, transparent pricing is essential. It allows for:

• Budget Planning: Authors can quickly assess if a service fits their financial constraints.
• Comparison Shopping: It enables authors to compare apples-to-apples across different publishers and services.
• Trust Building: Clear, upfront pricing fosters trust between the service provider and the author. Hidden fees or a reluctance to disclose costs until a sales pitch often raise red flags.

Authors interested in Redemption Press should go into their “Discovery Call” prepared with a list of specific questions about pricing, what’s included in each service, potential hidden fees, and their royalty structure, and ensure they get all this information in writing before making any commitments. Fireblanket.com Review

Redemption-press.com vs. Other Publishers

Redemption Press appears to fit squarely within the hybrid publishing space, particularly with its focus on faith-based content.

Understanding its position relative to competitors helps authors gauge its value proposition.

vs. Traditional Publishers

• Key Difference: Traditional publishers e.g., Penguin Random House, HarperCollins Christian Publishing acquire manuscripts, pay an advance sometimes, handle all aspects of editing, design, printing, marketing, and distribution at no cost to the author. Authors typically receive a royalty percentage on sales often 10-15% for print, 25% for eBook. The author gives up significant control and intellectual property rights temporarily, or for specific editions.
• Redemption Press’s Standing: Redemption Press is fundamentally different. Authors pay for services or a package of services, bearing the financial risk. They retain more rights but also more responsibility. The primary advantage of a traditional publisher is the established infrastructure, marketing muscle, and industry prestige. Redemption Press, while offering services, cannot replicate that scale or market penetration. Authors seeking a traditional deal would query agents or publishers directly, not engage with a hybrid service.

vs. Self-Publishing Platforms e.g., KDP, IngramSpark

• Key Difference: Self-publishing platforms offer tools and distribution channels, but the author is entirely responsible for everything from writing and editing to cover design, formatting, and marketing. There are generally no upfront fees for publishing, though authors pay for external professional services editors, designers out of pocket. Authors typically earn higher royalty percentages e.g., 60-70% on KDP.
• Redemption Press’s Standing: Redemption Press offers a more supported route than pure self-publishing. They provide the services editing, design, marketing that a self-published author would have to source and manage independently. This can be appealing to authors who are overwhelmed by the DIY approach. However, the critical distinction lies in cost and transparency. Self-publishing platforms are free to use for distribution, with costs only for professional services. Redemption Press charges for its packages, and as noted, their pricing isn’t immediately transparent. An author using KDP/IngramSpark directly retains maximum control and typically higher per-book royalties, but without the “hand-holding” a hybrid publisher offers.

vs. Other Hybrid Publishers e.g., Christian Faith Publishing, WestBow Press

• Key Difference: Other hybrid publishers also charge authors for publishing services but vary widely in their transparency, service quality, and ethical standards. Some are legitimate, offering valuable support for a fee, while others can be closer to “vanity presses” that prioritize profit over author success.
• Redemption Press’s Standing: Redemption Press’s strong focus on faith-based content is a clear differentiator, appealing specifically to authors within that niche. Their “Statement of Faith” directly addresses their mission and values. However, compared to some other hybrid publishers that provide clearer package details or more readily available success metrics on their websites, Redemption Press’s homepage information falls short. For instance, some hybrid publishers might list basic package prices or show actual numbers of books published. The “0+” metrics on Redemption Press’s site are a significant detractor compared to hybrid publishers that proudly display their growth and author achievements. Authors should scrutinize each hybrid publisher’s contract for royalty splits, hidden fees, and the exact services provided, as these vary wildly across the industry.

In essence, Redemption-press.com positions itself as a supportive partner for Christian authors who want to publish their work without navigating the full DIY complexities of self-publishing.

However, the lack of transparent success metrics and upfront pricing means authors must engage deeply with them to understand the true cost and potential return on investment, which puts them at a disadvantage compared to platforms that offer more immediate clarity.

Redemption-press.com Author Services

Redemption-press.com states it provides “Author Services” covering “Publishing” and “Marketing,” along with “Book Orders.” These services are designed to assist authors throughout the book creation and dissemination process, catering to those who may not want to navigate the complexities of traditional publishing or the entirely DIY route of self-publishing.

Publishing Services

The core of Redemption Press’s offering revolves around getting a manuscript ready for publication and making it available.

While specific details of what each “publishing” service entails are not explicitly broken down on the homepage, typical components of such services in a hybrid model include:

• Editorial Services: This would likely encompass various levels of editing, from developmental big-picture structural changes to copyediting grammar, spelling, syntax and proofreading final checks. The quality of these services is paramount to a professional-looking book.
• Cover Design: A professional and eye-catching cover is critical for attracting readers. This service would involve creating both front and back cover designs that align with the book’s genre and themes.
• Interior Formatting: Preparing the manuscript for both print paperback, hardcover and digital eBook formats, ensuring proper pagination, chapter headings, and overall readability.
• ISBN Assignment: Assigning an International Standard Book Number ISBN to the book, which is essential for distribution and tracking sales.
• Print-on-Demand POD Setup: Setting up the book with a print-on-demand service like IngramSpark or KDP Print that prints copies only when they are ordered, eliminating the need for large inventory.
• Distribution: Ensuring the book is listed and available for purchase through major online retailers Amazon, Barnes & Noble and potentially through wider distribution networks for bookstores and libraries.

Marketing Services

Publishing a book is only half the battle.

Getting it into the hands of readers requires effective marketing. Couchsurfing.com Review

Redemption Press advertises “Marketing” services, which could potentially include:

• Press Releases: Drafting and distributing press releases to relevant media outlets to generate buzz.
• Author Website Development: Creating or assisting in the creation of a professional website for the author.
• Social Media Guidance/Management: Advising authors on how to use social media effectively or managing social media campaigns.
• Promotional Materials: Designing assets like bookmarks, postcards, or digital ad creatives.
• Book Launch Support: Guidance and strategies for a successful book launch.
• Advertising Campaigns: Assisting with or running paid advertising campaigns on platforms like Amazon, Facebook, or Google.

It’s important for authors to understand that marketing services from hybrid publishers can vary widely in scope and effectiveness.

Authors should inquire about specific deliverables and expected outcomes.

The phrase “Struggling to Gain Traction?” suggests they aim to solve this common author challenge.

Book Order Fulfillment

The inclusion of “Book Orders” and a “Book Orders FAQ” indicates that Redemption Press likely handles the printing and fulfillment of author copies or bulk orders.

This can be a convenience for authors who need physical copies for events, giveaways, or direct sales without managing the logistics themselves. This service typically involves:

• Printing: Arranging for the physical printing of books.
• Storage: Potentially storing a limited number of author copies.
• Shipping & Handling: Managing the packaging and shipment of books to authors or other recipients.

Overall, Redemption Press’s author services aim to provide a comprehensive solution for Christian authors.

However, the lack of granular detail on what each service precisely includes, and the absence of transparent pricing on the website, necessitate a direct consultation to understand the full scope and cost of their offerings.

Authors should come prepared with specific questions about each service to ensure their expectations align with what Redemption Press can deliver.

Redemption-press.com Customer Support & Trust

Evaluating customer support and trustworthiness for a company like Redemption-press.com, based solely on its website, involves looking for specific indicators of accessibility, responsiveness, and third-party validation. Sleepbysanti.co Review

While direct experience with their support team isn’t possible from a website review, certain elements provide clues.

Accessibility of Contact Information

Redemption-press.com makes its contact information readily available on the homepage.

They prominently display a phone number 360-226-3488 and an email address at the top of the page.

There’s also a dedicated “Contact” page with a form, which is a standard and positive sign.

The presence of multiple contact methods suggests a willingness to be reachable by potential and current clients.

This is a fundamental aspect of good customer service.

Online Presence and Engagement

The website features links to a “Blog” and “Podcast,” indicating active content creation and engagement with their community. They also link to their Instagram profile, showcasing recent posts with relevant hashtags like #WriterInProcess and #FaithfulWriter. An active blog and podcast can serve as valuable resources for authors and demonstrate the company’s commitment to thought leadership and supporting its niche. Social media activity, when managed well, can also be a channel for customer interaction and support.

Trustpilot Integration

A significant indicator of trust is the inclusion of a Trustpilot rating and link directly on the homepage.

Trustpilot is a well-known third-party review platform, and displaying these reviews indicates that Redemption Press is willing to be transparent about customer feedback, at least from that source.

The homepage states, “Listen to what our authors are saying Trustpilot” and provides a direct link to their profile https://uk.trustpilot.com/review/redemption-press.com. This is a positive step, as independent review platforms offer a more objective view of customer experience than testimonials curated directly by the company. Sparkplugin.com Review

Authors should always check these external reviews to get a broader perspective on customer satisfaction and common complaints or praises.

Statement of Faith

For its target audience, Redemption Press’s “Statement of Faith” https://redemption-press.com/statement-of-faith/ serves as a crucial trust signal.

By clearly articulating their theological beliefs, they establish their ethical framework and commitment to their niche.

For Christian authors, this provides a level of assurance that their content will be handled with sensitivity and alignment to shared values.

While this doesn’t directly speak to operational customer support, it builds trust within its specific community.

Areas for Improvement in Trust Building

Despite these positive indicators, there are still areas where Redemption Press could enhance trust and transparency:

• Verifiable Metrics: As discussed, the “0+” for key metrics like “Authors” and “Books Published” on their “HOW WE MEASURE UP” section undermines trust. Displaying actual, current numbers would significantly boost credibility.
• Clearer Terms of Service: While likely present in their contracts, making general terms of service, refund policies, and intellectual property rights information more accessible on the website even in a general FAQ would build more upfront trust.
• Case Studies: Providing detailed case studies of author success, including sales achievements or media features, would be more compelling than general testimonials and would build confidence in their marketing services.

In summary, Redemption-press.com appears to offer accessible customer support channels and actively engages its audience through content and social media.

Its integration of Trustpilot and a clear Statement of Faith are positive trust signals for its target audience.

However, the lack of specific, verifiable success metrics remains a significant area for improvement in building broad trust and demonstrating proven effectiveness.

FAQ

What is Redemption-press.com?

Redemption-press.com is a hybrid publishing service primarily focused on assisting Christian authors with publishing and marketing their faith-based books. Stellarscientific.com Review

It offers a range of author services, including manuscript review, publishing assistance, marketing support, and book order fulfillment.

Is Redemption-press.com a traditional publisher?

No, Redemption-press.com is not a traditional publisher.

Traditional publishers acquire manuscripts and fund all aspects of publishing editing, design, marketing in exchange for exclusive rights and a percentage of royalties.

Redemption Press appears to operate on a hybrid model where authors pay for services, retaining more rights but also bearing the financial investment.

Does Redemption-press.com offer free publishing services?

Based on the website, Redemption-press.com offers a “Free Manuscript Review” and a “FREE Discovery Call.” However, the core publishing and marketing services themselves appear to be paid, as is typical for hybrid publishing models. Specific pricing is not disclosed on the homepage.

How does Redemption-press.com measure its success?

The website includes a “HOW WE MEASURE UP” section on its homepage, but curiously, it displays “0+” for all key metrics such as “Authors,” “Books Published,” and “Hours spent Author Coaching.” This lack of specific, quantifiable success metrics is a significant concern for authors.

Can I find pricing information for Redemption-press.com services on their website?

No, detailed pricing information for Redemption-press.com’s publishing and marketing services is not available directly on their website’s homepage.

The site prompts visitors to book a “FREE Discovery Call” to discuss specific needs and receive a quote.

What kind of books does Redemption-press.com publish?

Redemption-press.com specializes in Christian and faith-based books.

Their website prominently features a “Statement of Faith” and showcases books with religious themes. Tryrevive.shop Review

Does Redemption-press.com provide marketing support?

Yes, Redemption-press.com advertises “Marketing” services as part of its author offerings.

While the specifics are not detailed on the homepage, these services would typically aim to help authors promote their books.

How can I contact Redemption-press.com?

You can contact Redemption-press.com via phone at 360-226-3488 or by email at . They also have a “Contact” page with a submission form.

Does Redemption-press.com have a good reputation?

The website links to a Trustpilot profile, which allows for independent review of customer experiences.

Authors should check these external reviews to gauge their reputation, as the company’s own “0+” success metrics on the homepage are uninformative.

What are the main cons of Redemption-press.com?

The main cons include a significant lack of transparent success metrics displaying “0+” for key indicators, opaque pricing that requires a “Discovery Call,” and a general absence of detailed information about service inclusions on the homepage.

Are there alternatives to Redemption-press.com for Christian authors?

Yes, Christian authors have several alternatives, including self-publishing platforms like KDP Kindle Direct Publishing or IngramSpark for a DIY approach, or other Christian-focused hybrid publishers like WordAlive Press, or traditional Christian publishers like Crossway Books for a more selective path.

How do I cancel a service with Redemption-press.com?

To cancel a service with Redemption-press.com, you would typically need to refer to your signed service agreement or contract for specific termination clauses.

The most direct approach is to contact their customer support via phone or email to discuss the cancellation process and any associated terms. Yummyextensions.com Review

Does Redemption-press.com offer editing services?

While not explicitly detailed on the homepage, it is highly probable that Redemption-press.com includes various levels of editing services as part of its publishing packages, which is standard for hybrid publishers aiming to produce professional-quality books.

Can I order author copies through Redemption-press.com?

Yes, the website mentions “Book Orders” and a “Book Orders FAQ,” indicating that authors can likely order physical copies of their published books directly through Redemption Press.

What is a “Free Manuscript Review” by Redemption-press.com?

A “Free Manuscript Review” typically involves an initial assessment of an author’s manuscript to determine its potential and suitability for their publishing services, offering some feedback without an upfront charge.

Does Redemption-press.com help with book distribution?

Yes, as a publishing service, Redemption-press.com would typically handle the distribution of books to major online retailers such as Amazon and potentially other networks, making the book available for purchase.

Is Redemption-press.com suitable for first-time authors?

Redemption-press.com positions itself to help authors feeling “Overwhelmed by Possibilities” and “Seeking Publishing Guidance,” suggesting they aim to support first-time authors who need a more guided process than pure self-publishing.

What is Redemption-press.com’s “Statement of Faith”?

Redemption-press.com’s “Statement of Faith” is a declaration of their core theological beliefs, which defines their mission and the type of content they support.

It serves as a foundational document for Christian authors seeking alignment in values.

Are there any hidden fees with Redemption-press.com?

Without transparent pricing on their website, it’s impossible to confirm if there are hidden fees.

Authors should thoroughly discuss all potential costs, royalty splits, and any additional charges during their “Discovery Call” and ensure all financial terms are clearly outlined in their contract.

Does Redemption-press.com offer an author community?

The “HOW WE MEASURE UP” section lists “0+ Community” as one of its metrics, implying they aim to foster an author community. Artisancutlery.net Review

While the extent or nature of this community isn’t detailed, it’s a common offering among hybrid publishers to provide peer support and networking.