Reglazemyspex.com Reviews

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Based on checking the website, ReglazeMySpex.com offers a service to replace the lenses in your existing eyeglass frames.

This directly addresses a common need for those looking to update their prescription, repair damaged lenses, or simply refresh their eyewear without the significant cost of purchasing entirely new frames.

The service positions itself as a cost-effective alternative to traditional high-street opticians, promising quality lenses, including reputable brands like Essilor and Transitions, at a more accessible price point.

While the concept of extending the life of current possessions is generally positive, especially in a world where new consumption is often pushed, it’s always wise to delve deeper into the specifics of such services to ensure they align with your needs and expectations, and ultimately, provide genuine value.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

ReglazeMySpex.com Review & First Look

Upon an initial review of ReglazeMySpex.com, the platform presents itself as a straightforward solution for individuals seeking to replace the lenses in their current eyeglass frames.

The website’s design is clean and user-friendly, emphasizing simplicity and efficiency in its core service.

It clearly outlines a three-step process: choosing your lens options and completing payment, sending in your glasses, and then receiving them back with the new lenses.

This transparency in process is a significant positive, as it helps manage customer expectations from the outset.

The Core Service Proposition

The primary offering is the “re-glaze service,” designed for those with broken lenses, new prescriptions, or simply a desire to refresh their existing frames. Capitalpartnersenterprise.com Reviews

This niche service is particularly appealing given the often high cost of new eyeglasses, especially designer frames.

By focusing solely on lens replacement, ReglazeMySpex.com aims to provide a specialized, cost-effective alternative.

Initial User Experience

Navigating the site, key information such as lens options, pricing, and the ordering process is readily accessible.

The site highlights features like “Free Shipping When You Spend £70 Or Above” though one section mentioned £80, indicating a minor inconsistency, and a “30-Day Money Back Guarantee,” which instills a degree of confidence.

The presence of customer testimonials on the homepage also serves as social proof, with multiple users praising the service for its speed, affordability, and quality. Rcsaustralia.com.au Reviews

Brand Partnerships and Technology

ReglazeMySpex.com mentions supplying lenses from “Top brands such as Essilor and Transitions,” specifically noting “latest generation 8 technology” for Transitions lenses.

They also claim to manufacture their own “Freeform Varifocals” to keep costs down.

This blend of known brands and in-house manufacturing suggests an effort to balance quality with affordability, which is a crucial consideration for consumers.

ReglazeMySpex.com Cons

While ReglazeMySpex.com presents an appealing service, there are a few aspects that potential customers should consider carefully.

These points are not necessarily deal-breakers but warrant attention to ensure a smooth and satisfactory experience. La-hfsi.com Reviews

Limited Physical Interaction and Consultation

One of the inherent limitations of an online lens replacement service is the absence of in-person consultation.

Unlike a traditional optician’s office where you can have your frames fitted, discuss lens options face-to-face, and receive personalized advice, ReglazeMySpex.com relies on self-selection and remote communication.

  • No frame fitting: The service assumes your existing frames are suitable for new lenses and that you are comfortable with their current fit. Issues like bent frames, loose screws, or a need for adjustments are not explicitly addressed as part of the core re-glaze service, although a “Spex service and ultra sonic clean” is offered separately.
  • Difficulty in assessing complex prescriptions: For individuals with very complex or unusual prescriptions, a direct consultation with an optician might be preferred to ensure the precise measurements and lens type are selected. While the site allows for prescription input, there’s no immediate professional review to catch potential errors or recommend specific solutions based on individual vision needs.
  • Absence of immediate support: While contact details are provided, the immediate, real-time feedback and problem-solving offered by an in-person visit are not replicated. This could lead to delays if clarification is needed during the ordering or lens selection process.

Reliance on Customer’s Accurate Prescription Input

The entire service hinges on the customer providing an accurate and up-to-date prescription.

Any errors in inputting the spherical, cylindrical, axis, or add power values could result in incorrect lenses being fitted, leading to dissatisfaction and the need for returns or corrections.

  • Risk of human error: Copying a prescription, especially one with many different values, is prone to human error. Unlike an optician who might double-check with the original prescription, an online service relies solely on the customer’s data entry.
  • Ambiguity with older prescriptions: The website doesn’t explicitly state guidelines for prescription recency. Using an outdated prescription could lead to vision discomfort, even if the lenses are perfectly manufactured to the provided details. Opticians typically recommend eye exams every one to two years.

Shipping and Handling of Personal Frames

Entrusting your existing frames, especially if they are valuable or sentimental, to a postal service for shipping can be a source of anxiety for some customers. Livegrund.com Reviews

  • Shipping risks: While the service provides a pre-paid label and box, there’s always a minimal risk of loss or damage during transit, both to and from the company. Although rare, such incidents can be frustrating and may require insurance claims.
  • Temporary loss of glasses: During the reglazing process, customers will be without their glasses for the duration of shipping and service. This means having a spare pair is essential, or managing without corrective eyewear for an indeterminate period, which could be inconvenient for many. The website doesn’t specify an exact turnaround time, only that glasses are “Shipped” back after the process.

ReglazeMySpex.com Alternatives

When considering alternatives to ReglazeMySpex.com for lens replacement or new eyewear, it’s beneficial to explore various options that cater to different preferences, budgets, and service needs.

Each alternative has its own set of advantages and disadvantages.

Local Opticians and Chain Stores

The most traditional alternative is visiting a local independent optician or a larger optical chain store.

This provides a comprehensive, in-person service that many find invaluable.

  • Pros:
    • Personalized Consultation: Direct interaction with an optometrist or optician allows for precise measurements, frame adjustments, and professional advice tailored to your specific vision needs and lifestyle. This is crucial for complex prescriptions or if you experience discomfort with your current eyewear.
    • Immediate Assistance: Any issues with fit, comfort, or vision can be addressed on the spot, often with immediate adjustments or troubleshooting.
    • Frame Selection and Fitting: You can try on a variety of new frames, and staff can help ensure a proper and comfortable fit. If you’re reusing frames, they can assess their condition and suitability for new lenses.
    • Aftercare and Warranties: Many local opticians offer ongoing support, adjustments, and robust warranties on their products and services.
    • Eye Exams: Conveniently, you can often get an eye exam and lens replacement done at the same location.
  • Cons:
    • Higher Cost: Generally, the most significant drawback is the higher price point compared to online services, due to overheads like rent, staff, and personalized service.
    • Time-Consuming: Requires scheduling appointments and traveling to the physical location.
    • Limited Price Transparency: Prices for lenses and services might not always be as transparent as online platforms until you receive a quote.

Online Eyewear Retailers for New Frames & Lenses

Many online retailers specialize in selling entirely new pairs of glasses, including frames and lenses. Myevostore.com Reviews

While not a direct “re-glaze” service, they are a strong alternative if you’re open to new frames.

Examples include Warby Parker, Zenni Optical, Eyebuydirect, and GlassesUSA.com.

*   Extensive Selection: Vast array of frames, styles, and lens options to choose from, often at competitive prices.
*   Convenience: Order from the comfort of your home, at any time.
*   Price: Often significantly cheaper than traditional brick-and-mortar stores for a complete pair of glasses.
*   Virtual Try-On Tools: Many sites offer virtual try-on features using your webcam to help you visualize how frames will look.
*   No Physical Fitting: You cannot physically try on frames before purchase though some offer home try-on programs. This can lead to issues with fit or comfort upon arrival.
*   Self-Measurement: You typically need to provide your own pupillary distance PD measurement, which, if inaccurate, can affect optical clarity.
*   Returns Process: While most offer generous return policies, the process of returning and exchanging can be a hassle.
*   No In-Person Assistance: Lack of direct professional guidance for complex prescriptions or frame issues.

Other Online Lens Replacement Services

Beyond ReglazeMySpex.com, other online services specifically offer lens replacement for existing frames.

These often operate similarly but might have different pricing structures, turnaround times, or lens brand offerings.

Examples include LensDirect, Overnight Glasses, and ReplaceALens. Tooldom.com Reviews

*   Cost-Effective: Generally more affordable than buying new frames and lenses from an optician.
*   Convenience: Similar to ReglazeMySpex.com, you mail in your frames and receive them back.
*   Sustainability: Extends the life of your current frames, reducing waste.
*   Specialization: These services are often highly specialized in lens fitting.
*   Similar Limitations: Share many of the same drawbacks as ReglazeMySpex.com, such as reliance on accurate self-provided prescription details, shipping risks, and the temporary loss of your glasses.
*   Varied Quality and Turnaround: Quality of lenses and service can vary between providers, making research and review-reading crucial.
*   Customer Support: The level of customer support can differ, impacting the overall experience.

Important Considerations for All Alternatives

Regardless of the chosen alternative, always:

  • Verify Your Prescription: Ensure your prescription is current and accurately transcribed.
  • Read Reviews: Look for genuine customer reviews on independent platforms.
  • Check Return Policies: Understand the money-back guarantees and return processes.
  • Consider Your Needs: Weigh the importance of cost savings against the need for personalized service, especially for complex visual needs.

Ultimately, the “best” alternative depends on individual priorities, whether it’s maximum cost savings, personalized service, speed, or convenience.

ReglazeMySpex.com Pricing

ReglazeMySpex.com’s pricing strategy is designed to be competitive, positioning itself as a more affordable option compared to traditional high-street opticians.

While exact, real-time pricing for every single lens option isn’t explicitly listed in the provided homepage text beyond placeholder values, the core offering is structured around “lens packages,” implying tiered pricing based on lens type, features, and possibly coatings.

General Pricing Philosophy

The website explicitly states: “We supply every lens that you can find from high street opticians but without the high street costs and most importantly not compromising on finish or quality.” This indicates a strong emphasis on value, aiming to provide premium lens quality at a lower price point. Snowshock.com Reviews

The ability to “manufacture our own Freeform Varifocals” further suggests a vertical integration strategy to control costs and pass savings to the customer.

Mentioned Pricing Elements

While no direct numerical price list for standard lens packages was available in the provided text, specific services and add-ons had prices:

  • Replacement 1.4mm Nylon Rimless Plugs: £5.00
  • Spex service and ultra sonic clean: £5.00
  • Choose Your Lens Package: £0.00 This is likely a placeholder or an initial selection stage before actual lens options are chosen and priced.
  • Choose Your Transitions Special Edition Package: £0.00 Similarly, this suggests a starting point for selection, with the actual price determined by specific Transitions lens types and features.

The “£0.00” listings for lens packages strongly imply that the full pricing structure is revealed once a customer begins the selection process for lens type, thickness, coatings e.g., anti-reflective, scratch-resistant, UV protection, and any specialized requirements like varifocals or transitions.

This is a common practice in online optical retail, where prices fluctuate significantly based on customization.

Factors Influencing Lens Price

The final price of lenses on ReglazeMySpex.com, as with any optical retailer, would typically be influenced by several factors: Funbet.com Reviews

  • Prescription Complexity: Higher prescriptions e.g., very strong powers, high astigmatism often require more complex lens manufacturing, which can increase cost.
  • Lens Material/Index: Thinner, lighter lenses higher index materials like 1.67 or 1.74 for stronger prescriptions are usually more expensive than standard index lenses e.g., 1.50 or 1.60.
  • Lens Type:
    • Single Vision: Generally the most affordable.
    • Bifocals: More expensive than single vision.
    • Varifocals Progressives: Typically the most expensive, especially “Freeform” or “Digital” designs, which offer wider fields of view and smoother transitions.
    • Transitions Photochromic: Lenses that darken in sunlight add a significant cost.
    • Polarized Lenses: Used for glare reduction, also an additional cost.
  • Coatings and Treatments:
    • Anti-Reflective AR Coating: Essential for reducing glare and improving clarity.
    • Scratch-Resistant Coating: Standard on most lenses, but quality can vary.
    • UV Protection: Crucial for eye health.
    • Blue Light Filtering: Becoming increasingly popular for digital screen use.
  • Brand: Lenses from premium brands like Essilor which ReglazeMySpex.com mentions or Zeiss typically command a higher price than generic or in-house manufactured lenses, though the site claims to offer competitive pricing even for these.

Value Proposition in Pricing

The value proposition of ReglazeMySpex.com’s pricing appears to be rooted in:

  • Cost Savings on Frames: By allowing customers to reuse their existing frames, they eliminate the most significant component of eyewear cost for many individuals.
  • Direct-to-Consumer Model: As an online-first service, they likely have lower overheads compared to physical stores, allowing them to offer lower prices on lenses.
  • In-house Manufacturing: Producing their own Freeform Varifocals directly contributes to cost control.

Potential customers should proceed through the lens selection process on the website to obtain an accurate quote for their specific needs, factoring in their prescription and desired lens features.

The free shipping threshold £70/£80 also adds to the overall value proposition, reducing incidental costs.

How to Get Started with ReglazeMySpex.com

Getting started with ReglazeMySpex.com is designed to be a straightforward, three-step process.

The website lays out a clear path from selecting your lenses to receiving your reglazed glasses. Flagwix.com Reviews

This simplicity is key to an effective online service that relies on customers performing certain actions accurately.

Step 1: Choose Your Lens Options and Complete Payment

This is the initial phase where you define your specific lens requirements and finalize the financial transaction.

  • Navigating the Website: Begin by visiting ReglazeMySpex.com and looking for options like “Choose Your Lens Package” or “Re-Glaze Your Glasses.” These are the entry points to the lens selection tool.
  • Entering Your Prescription: You will be prompted to enter your current eye prescription details. This includes values for Sphere SPH, Cylinder CYL, Axis AXIS for astigmatism, and Add ADD for multifocal lenses bifocals or varifocals. You may also need to provide your Pupillary Distance PD, which is the distance between the centers of your pupils. It’s crucial to ensure these details are accurate and up-to-date, preferably from an eye exam conducted within the last 1-2 years.
  • Selecting Lens Type: Choose between single vision distance or reading, bifocals, or varifocals progressives.
  • Choosing Lens Material/Thickness: Based on your prescription and preference, select the appropriate lens index e.g., 1.50, 1.60, 1.67, 1.74. Thinner lenses are generally recommended for stronger prescriptions.
  • Adding Coatings and Features: Select any desired lens coatings, such as:
    • Anti-Reflective AR coating to reduce glare.
    • Scratch-resistant coating for durability.
    • UV protection.
    • Blue light filtering for digital screen use.
    • Transitions photochromic lenses, which darken in sunlight.
    • Polarized lenses for glare reduction.
  • Reviewing Your Order: Before proceeding to payment, carefully review all your selections, especially your prescription details, to ensure everything is correct.
  • Payment: Complete the payment using the available methods. The website mentions a “30-Day Money Back Guarantee,” which provides a safety net for your purchase.

Step 2: Send Us Your Glasses

Once your order is placed and paid for, the next step involves sending your existing frames to ReglazeMySpex.com.

  • Receiving Shipping Materials: The website states: “Send us your glasses in the supplied box and pre paid label so we can fit your new lenses.” This implies that after completing your order, the company will send you a package containing a suitable box and a pre-paid shipping label. This streamlines the process and ensures proper packaging.
  • Packaging Your Frames: Carefully place your glasses in the provided box. It’s advisable to remove any existing lenses if they are loose or broken, though the service is designed to handle this. Ensure the frames are well-protected to prevent damage during transit.
  • Attaching the Pre-Paid Label: Affix the provided pre-paid shipping label to the package.
  • Dropping Off the Package: Take the securely packaged frames to the designated post office or shipping service as instructed on the label. Make a note of any tracking information provided. It’s wise to consider insurance if your frames are particularly valuable, though a pre-paid label typically includes some level of basic coverage.

Step 3: Glasses Shipped Back to You

The final step involves the company fitting your new lenses and returning your revitalized glasses.

  • Lens Fitting Process: Upon receiving your frames, ReglazeMySpex.com’s technicians will remove your old lenses if still present and precisely cut and fit your new, custom-ordered lenses into your existing frames. The website states, “We also return your old lenses,” which can be useful for verification or simply as a courtesy.
  • Quality Check: It’s assumed that the newly reglazed glasses undergo a quality check to ensure the lenses are correctly installed, free from defects, and meet the specified prescription.
  • Return Shipping: Your glasses, now fitted with your new lenses, will be packaged and shipped back to you using a reliable postal or courier service.
  • Receiving Your Glasses: Once you receive your glasses, try them on and verify that the new prescription feels correct and that the lenses are clear and properly fitted. Should you have any concerns, remember the “30-Day Money Back Guarantee” mentioned on the site.

This streamlined process aims to make lens replacement accessible and convenient for a wide range of customers, bypassing the need for in-person visits and potentially offering significant cost savings. Infringementreports.com Reviews

Understanding Lens Types and Coatings Offered

ReglazeMySpex.com emphasizes its ability to provide a wide array of lens types and coatings, comparable to what one would find at high-street opticians, but at a more competitive price.

This commitment to variety and quality is crucial for catering to diverse visual needs and preferences.

Core Lens Types

The foundation of any eyewear service lies in its ability to offer the right type of lens for a given prescription and visual requirement.

ReglazeMySpex.com appears to cover the essential categories:

  • Single Vision Lenses:
    • Designed for correcting vision at a single focal distance – either for far vision e.g., driving, general use or near vision e.g., reading, computer work.
    • These are the most common and generally the most affordable type of lenses.
    • Ideal for individuals with myopia nearsightedness, hyperopia farsightedness, or astigmatism who only need correction for one specific distance.
  • Bifocal Lenses:
    • Feature two distinct optical powers, separated by a visible line on the lens.
    • The upper part is for distance vision, and the lower segment is for near vision.
    • Primarily used for presbyopia, an age-related condition where the eye’s natural lens loses its ability to focus on close objects.
    • While effective, the visible line and abrupt change in focus can be a noticeable transition for some wearers.
  • Varifocal Progressive Lenses:
    • Also known as progressive lenses, these provide a seamless transition between multiple focal distances distance, intermediate, and near without any visible lines.
    • The power gradually changes from the top distance to the bottom near, with an intermediate zone in between.
    • ReglazeMySpex.com specifically mentions manufacturing their “own Freeform Varifocals.” Freeform or digital technology involves designing lenses point-by-point on the back surface, which results in:
      • Wider fields of view: Less distortion and wider clear zones compared to conventional varifocals.
      • More natural vision: Smoother transitions between distances, making adaptation easier.
      • Personalization: Can be optimized for individual wearing parameters and visual habits.
    • Varifocals are the preferred choice for presbyopia for those seeking a more aesthetic and functional solution than bifocals.

Specialized Lens Technologies

ReglazeMySpex.com highlights specific branded technologies that enhance the visual experience: Lhacienda.es Reviews

  • Transitions® Lenses Photochromic:
    • These lenses automatically adapt to changing light conditions, darkening when exposed to UV light outdoors and becoming clear indoors.
    • ReglazeMySpex.com emphasizes offering the “latest generation 8 technology,” which promises faster activation and fading, and better clarity indoors.
    • They also offer a “full range of colours,” including:
      • Transitions Emerald, Sapphire, Amethyst, Amber: These are likely newer, more vibrant color options for Transitions lenses, offering aesthetic choices beyond traditional grey and brown.
      • Drivewear®: A specialized Transitions lens designed specifically for driving. It adapts behind the windshield where regular Transitions often don’t due to UV absorption by car glass and also polarizes to reduce glare from the road.
      • Transitions Vantage®: Known for its glare reduction outdoors, as it not only darkens but also polarizes as it activates, providing a superior experience in bright, reflective environments.
  • Polaroid® Lenses:
    • These are specifically designed to reduce glare from reflective surfaces like water, snow, and roads.
    • They work by having a special filter that blocks horizontal light waves, which are the primary cause of glare.
    • Ideal for driving, fishing, skiing, and other outdoor activities where glare is a significant issue. A “Polaroid lens chart” is mentioned, suggesting various options or colors.

Lens Coatings and Add-ons

While not explicitly detailed beyond the general mention of “every lens that you can find from high street opticians,” most modern lenses come with or offer various coatings for enhanced performance and durability:

  • Anti-Reflective AR Coating:
    • Also known as anti-glare coating.
    • Eliminates reflections from the front and back surfaces of the lenses, improving vision clarity, reducing eye strain, and making the lenses appear almost invisible.
    • Crucial for night driving and computer work.
  • Scratch-Resistant Coating:
    • A hard, clear coating applied to both surfaces of the lens to protect them from minor scratches. While no lens is 100% scratch-proof, this significantly enhances durability.
  • UV Protection:
    • Blocks harmful ultraviolet UV rays from reaching the eyes, protecting against long-term damage like cataracts and macular degeneration. Many lens materials inherently block some UV, but a specific coating ensures comprehensive protection.
  • Hydrophobic/Oleophobic Coating:
    • Often integrated into AR coatings, these repel water hydrophobic and oils/smudges oleophobic, making the lenses easier to clean.
  • Blue Light Filtering Coating:
    • Designed to filter out a portion of harmful blue-violet light emitted by digital screens, potentially reducing eye strain and improving sleep quality.

The comprehensive range of lens types and advanced coatings positions ReglazeMySpex.com as a robust option for individuals seeking high-quality lens replacement without the premium price tag often associated with brick-and-mortar optical shops.

Customer Support and Guarantee

ReglazeMySpex.com places a clear emphasis on customer satisfaction and support, primarily highlighted by their prominent “30-Day Money Back Guarantee.” This commitment is crucial for an online service, as it builds trust and mitigates perceived risks for potential customers.

30-Day Money Back Guarantee

This is perhaps the most significant aspect of their customer assurance. The website explicitly states:

“We guarantee you a 30-day money-back period on all products. Hamperapp.com Reviews

Should you be dissatisfied with the products you have received or they simply don’t meet your expectations, you have 30 days from date of receipt to send them back to us, We will refund you the full amount of the products.”

Key aspects of this guarantee:

  • Coverage: It applies to “all products,” implying both the reglazing service and any additional products purchased like rimless plugs or cleaning services.
  • Duration: A generous 30-day window from the “date of receipt” provides ample time for customers to try out their new lenses and ensure they are satisfied with their vision and the fit within their frames.
  • Reason for Return: The guarantee covers dissatisfaction or if the products “simply don’t meet your expectations.” This broad language suggests flexibility and a customer-centric approach, rather than requiring a specific defect to be present.
  • Refund Amount: A “full amount of the products” refund is promised, which is excellent as it means customers aren’t penalized with partial refunds or store credit if they are unhappy.
  • Process Implication: While the text doesn’t detail the return process e.g., requiring a specific return authorization, return shipping costs, the promise of a full refund suggests a relatively straightforward procedure. It’s always advisable for customers to confirm return shipping responsibilities before initiating a return.

This type of guarantee is particularly important for an online eyewear service because:

  • Removes Purchase Hesitation: It minimizes the financial risk for customers who might be hesitant about ordering lenses without an in-person fitting or immediate professional assessment.
  • Builds Trust: A strong guarantee signals confidence in their product quality and service, fostering trust with new customers.
  • Addresses Fit and Prescription Concerns: For lenses, fit and prescription accuracy are paramount. The 30-day window allows customers to adjust to new lenses and confirm they are suitable for their vision needs, even if they accurately provided their prescription.

Customer Testimonials and Feedback

The homepage prominently features positive customer testimonials.

While these are curated by the company, they provide anecdotal evidence of positive experiences related to the service, quality, speed, and affordability. For example: Displaysmma.com Reviews

  • Paul Cochrane: Praises “fantastic job… absolutely superb job couldn’t get it done anywhere else for the price and quality assured and a guick and professional job plus quick delivery.” He also mentions referring parents, indicating high satisfaction.
  • John: Notes “Friendly fast reliable service…definitely recommend to all.”
  • Gaitis: Highlights “Very good communication with seller. Advised me the best options. Price and delivery- very satisfying!”
  • Diane: Calls it “Excellent service… Very speedy turnaround. Perfect. Will use again.”
  • Kamran: Emphasizes “Super fast and very cheap. I’ll definitely be using them again from now on. Saved an absolute fortune!”
  • Kevin: Expresses gratitude for “saving me buying new frames… now I can put food on my table and the bonus is my glasses look like new.”

These testimonials, particularly Kevin’s, resonate with the core value proposition of saving money by reusing frames.

They also consistently praise aspects like speed, cost-effectiveness, and quality, which are critical for an online lens replacement service.

Contact Information and Support Channels

While the provided text doesn’t elaborate on the specifics, the presence of “Contact us” and “My Account” links implies standard customer support channels like:

  • Email Support: For general inquiries, order status, or issues.
  • Phone Support: Potentially for more immediate assistance, though not explicitly stated.
  • Online Account Management: For tracking orders, viewing purchase history, and managing personal details.

Effective customer support is vital for any online business, especially one dealing with personalized products like prescription lenses.

Prompt and helpful responses to queries, assistance with the ordering process, and efficient handling of returns or exchanges are crucial for maintaining customer satisfaction and reputation. The-floristry.com Reviews

The 30-day money-back guarantee serves as a strong foundational element for their customer-centric approach.

How to Care for Your Reglazed Spex

Once you receive your reglazed glasses from ReglazeMySpex.com, proper care is essential to ensure the longevity of your new lenses and frames.

Good habits can significantly extend the life of your eyewear, keeping your vision clear and comfortable.

Regular Cleaning Practices

Cleanliness is paramount for maintaining clear vision and preventing scratches.

  • Rinse Before Wiping: Always rinse your lenses under lukewarm running water before wiping them. This removes dust, dirt, and debris that could scratch the lens surface when wiped dry. Avoid hot water, especially on plastic frames and certain coatings, as it can cause damage.
  • Use Lens-Specific Cleaner: Apply a small amount of lens cleaning spray specifically designed for eyeglasses to both sides of the lenses. Avoid household glass cleaners, paper towels, or clothing, as they can contain chemicals or abrasive fibers that will damage coatings and lenses.
  • Microfiber Cloth: Gently wipe the lenses with a clean, soft microfiber cloth. These cloths are designed to trap dirt without scratching. Wash your microfiber cloths regularly without fabric softener to keep them effective.
  • Cleaning Frames: Don’t forget to clean the frames, especially the nose pads and temples, where oils and makeup can accumulate. A gentle soap and water solution can be used, then dry thoroughly with a soft cloth.

Proper Handling and Storage

How you handle and store your glasses when not in use is critical to preventing damage. Walkoutdoors.com Reviews

  • Two-Hand Rule: Always take your glasses on and off using both hands, holding the temples arms near the hinges. This prevents bending or stretching the frames, which can lead to misalignment and a poor fit.
  • Avoid Placing Lenses Down: Never place your glasses lens-side down on any surface. This is the quickest way to pick up scratches. Always place them folded, with the temples supporting the frame.
  • Use a Protective Case: When not wearing your glasses, store them in a sturdy, hard case. This protects them from accidental drops, pressure, and dust. Avoid leaving them exposed on tables or in pockets where they can be easily damaged.
  • Heat Exposure: Do not leave your glasses in extreme heat, such as on the dashboard of a car on a sunny day, near a heat vent, or in a sauna. High temperatures can warp plastic frames and damage lens coatings, leading to cracking or peeling.
  • Chemical Exposure: Keep your glasses away from harsh chemicals found in hairspray, perfumes, cleaning products, and acetone nail polish remover. These substances can damage lens coatings and frame materials.

Addressing Minor Issues

Sometimes, minor adjustments or maintenance might be needed.

  • Tightening Screws: Periodically check the tiny screws at the hinges and nose pads. If they become loose, gently tighten them with a small optical screwdriver. Be careful not to overtighten.
  • Professional Adjustments: If your glasses become bent, crooked, or uncomfortable, avoid trying to adjust them yourself, especially metal frames. Take them to a local optician who has the right tools and expertise to make adjustments without breaking the frames.
  • Replacing Nose Pads and Rimless Plugs: As ReglazeMySpex.com offers “Replacement 1.4mm Nylon Rimless Plugs” and “New nose pads” as part of their “Spex service and ultra sonic clean” package, consider utilizing such services when these small components wear out. Worn nose pads can cause discomfort or make glasses slide down.

By following these simple care routines, you can maximize the lifespan and optical performance of your reglazed glasses, ensuring they continue to provide clear vision and comfort for a long time.

ReglazeMySpex.com vs. Competitors

When evaluating ReglazeMySpex.com, it’s useful to compare its offerings against both traditional optical shops and other online lens replacement services.

Vs. Traditional High-Street Opticians

This is the most common alternative and where ReglazeMySpex.com aims to differentiate itself primarily on cost and convenience for lens replacement.

  • Cost:
    • ReglazeMySpex.com: Generally much more affordable for lens replacement because you reuse your existing frames, eliminating the most significant cost component. Their direct-to-consumer model and in-house manufacturing also contribute to lower prices.
    • High-Street Opticians: Typically significantly more expensive. Their overhead includes physical retail space, multiple staff, and often more extensive inventory. While they offer lens replacement, the pricing for lenses can be higher, and there’s often an implicit push towards buying new frames.
  • Convenience:
    • ReglazeMySpex.com: High convenience for ordering from home. The main “inconvenience” is mailing your frames and being without them temporarily.
    • High-Street Opticians: Requires an in-person visit, appointments, and travel time. However, for some, the convenience of immediate service or picking up glasses on the same day if in-house lab available is a plus.
  • Service & Personalization:
    • ReglazeMySpex.com: Self-service model for selection, reliance on accurate prescription input. Limited direct consultation. Best for those confident in their prescription and frame suitability.
    • High-Street Opticians: Offers personalized consultations, precise measurements by professionals, frame adjustments, and comprehensive aftercare. Essential for complex prescriptions, fitting issues, or those who prefer expert guidance.
  • Turnaround Time:
    • ReglazeMySpex.com: Involves shipping time both ways, plus processing time. This can range from several days to a couple of weeks, depending on shipping and workload.
    • High-Street Opticians: Can range from same-day service for simple prescriptions with in-house labs to a week or two if lenses need to be ordered and cut off-site.

Vs. Other Online Lens Replacement Services

ReglazeMySpex.com operates in a niche that has other online players.

Examples might include LensDirect, Overnight Glasses for quicker service, ReplaceALens, or others.

  • Pricing Structure:
    • ReglazeMySpex.com: Appears to offer competitive pricing on lenses, especially for standard and varifocal options, benefiting from in-house varifocal manufacturing. The stated “£0.00” initial package cost suggests a tiered pricing based on customization.
    • Competitors: Pricing can vary widely. Some might offer lower base prices but charge more for coatings. others might have bundled packages. It’s crucial to compare final costs for identical lens types and coatings.
  • Lens Brands & Technology:
    • ReglazeMySpex.com: Highlights “Essilor and Transitions” latest Gen 8 and their “Freeform Varifocals.” This indicates a commitment to modern lens technology.
    • Competitors: Some competitors might offer a broader range of brands e.g., Zeiss, Hoya or different proprietary technologies. Others might use more generic, unbranded lenses. The choice depends on consumer preference for specific brands.
  • Shipping & Logistics:
    • ReglazeMySpex.com: Provides a “supplied box and pre-paid label,” simplifying the shipping process for the customer. They also return old lenses.
    • Competitors: Some competitors might require you to provide your own packaging and pay for initial shipping to them, or they might not return old lenses. The ease of the shipping process can be a differentiator.
  • Guarantees & Returns:
    • ReglazeMySpex.com: Offers a “30-Day Money Back Guarantee,” which is a strong assurance.
    • Competitors: Guarantees vary. Some might have shorter windows e.g., 14 days, offer store credit instead of full refunds, or have stricter return conditions. A robust return policy is vital for online optical purchases.
  • Customer Reviews & Reputation:
    • ReglazeMySpex.com: Features positive testimonials on their site.
    • Competitors: Independent reviews on platforms like Trustpilot, Google Reviews, or social media provide a broader, less curated view of customer experiences regarding quality, speed, and customer service. Always check these.

Overall Competitive Stance

ReglazeMySpex.com positions itself as a compelling option for those seeking a cost-effective, convenient, and quality solution for lens replacement in existing frames.

Its strengths lie in its transparent process, stated use of reputable lens technologies, and the strong money-back guarantee.

However, like all online services, it cannot replicate the personalized, hands-on experience of a traditional optician, which remains a key differentiator for competitors in the brick-and-mortar space.

For direct online competitors, the nuances of pricing, specific lens offerings, and the overall customer experience especially shipping logistics and post-purchase support become the battleground for consumer choice.

Frequently Asked Questions

Is ReglazeMySpex.com a legitimate company?

Based on looking at the website, ReglazeMySpex.com appears to be a legitimate company offering lens replacement services for existing eyeglass frames.

They have a clear service proposition, list contact information, and display customer testimonials.

What is the primary service offered by ReglazeMySpex.com?

The primary service offered by ReglazeMySpex.com is re-glazing, which involves fitting brand new, high-quality lenses into a customer’s existing eyeglass frames.

How much does it cost to reglaze glasses with ReglazeMySpex.com?

The website indicates that the exact cost depends on your chosen “Lens Package” and specific lens options type, thickness, coatings. While some services like “Spex service and ultra sonic clean” are listed at £5.00, the main lens packages show £0.00, implying the full price is revealed during the selection process.

Does ReglazeMySpex.com offer free shipping?

Yes, ReglazeMySpex.com offers free shipping when you spend £70 or above one section also mentioned £80, so it’s good to confirm the exact threshold on their site.

What lens brands does ReglazeMySpex.com use?

ReglazeMySpex.com states they supply lenses from “Top brands such as Essilor and Transitions,” and also manufacture their own “Freeform Varifocals.”

Do they offer Transitions lenses?

Yes, they offer Transitions lenses, specifically mentioning the “latest generation 8 technology” and a full range of colors including Emerald, Sapphire, Amethyst, Amber, Drivewear, and Transitions Vantage.

How long does the ReglazeMySpex.com process take?

The website outlines a three-step process: order, send glasses, and glasses shipped back.

While an exact timeline isn’t specified, it involves shipping time both ways plus the time for lens fitting.

What kind of guarantee does ReglazeMySpex.com offer?

ReglazeMySpex.com offers a “30-Day Money Back Guarantee” on all products.

If you are dissatisfied or the products don’t meet your expectations, you have 30 days from receipt to send them back for a full refund.

Can I send any type of frame for reglazing?

The website implies you can send your existing frame, but it’s always best to contact customer service if you have unique or very old frames to ensure they are suitable for new lenses.

Do I need to provide my own shipping box for my glasses?

No, the website states they will send you a “supplied box and pre-paid label” for you to send your glasses to them.

Will ReglazeMySpex.com return my old lenses?

Yes, the website explicitly states, “We also return your old lenses.”

What is a “Freeform Varifocal” lens?

A “Freeform Varifocal” or progressive lens is an advanced type of multifocal lens that provides a seamless transition between distance, intermediate, and near vision without any visible lines, offering wider clear zones and more natural vision.

What if my prescription is very strong or complex?

While ReglazeMySpex.com states they can supply “every lens that you can find from high street opticians,” for very strong or complex prescriptions, it’s always advisable to contact their customer support to discuss specific requirements.

Does ReglazeMySpex.com offer blue light filtering lenses?

While not explicitly listed in the provided text, as they claim to supply “every lens that you can find from high street opticians,” it’s highly probable they offer blue light filtering as a common lens coating option.

You would confirm this during the lens selection process.

Can I get anti-reflective coating on my new lenses?

Yes, anti-reflective AR coating is a standard offering for modern lenses, and as ReglazeMySpex.com aims to match high-street offerings, it would be available as an option during selection.

What is the “Spex service and ultra sonic clean” for £5.00?

This service includes an ultrasonic cleaning for your frames and potentially new nose pads where possible, designed to freshen up your glasses while they are being reglazed.

What are Transitions Vantage lenses?

Transitions Vantage lenses are a specific type of photochromic lens that not only darkens outdoors but also becomes polarized as it activates, providing enhanced glare reduction in bright, reflective conditions.

Can I get polarized lenses from ReglazeMySpex.com?

Yes, the website mentions a “Polaroid lens chart,” indicating that polarized lenses are an option for glare reduction, especially useful for outdoor activities.

How do I provide my prescription to ReglazeMySpex.com?

You will typically enter your prescription details SPH, CYL, AXIS, ADD, PD into their online ordering system during the lens selection process.

Is customer support available if I have questions before ordering?

Yes, the website includes a “Contact us” link, suggesting channels for customer support to answer questions before you place an order.

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