Reported Issues with Support

Slow Response Times

One of the most frequently mentioned complaints is the slow response time from the KingSumo help desk. Users who have experienced technical issues or needed assistance have noted that getting a timely response can be a challenge, and sometimes issues persist despite reporting them. This can be particularly frustrating when you’re running a live giveaway campaign and need quick resolutions.

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Lack of Detailed Solutions

Some feedback suggests that while support might eventually respond, the solutions provided aren’t always comprehensive or immediately helpful for complex problems. For instance, a user reported issues with integrations and felt they lost subscribers due to a lack of prompt support.

Dependence on AppSumo Support for Plus Exclusive

If you’re accessing KingSumo via an AppSumo Plus membership, some support questions, especially those related to your membership or the “Plus exclusive” terms, might need to go through AppSumo’s customer support rather than directly to KingSumo. While AppSumo generally has a good reputation, this can add an extra layer if you’re trying to figure out specifics about your access.

Read more about KingSumo – Plus exclusive Review:
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