Resolveitpro.com Review

After careful evaluation of resolveitpro.com, We give it a Trust Score of 3.8 out of 5 stars.

Resolveitpro.com presents itself as a dedicated IT support service for small to medium-sized businesses, emphasizing proactive solutions and personalized service.

The website highlights key areas of IT support including troubleshooting, hardware/software maintenance, network support, security management, and software updates.

It aims to alleviate the common frustrations businesses face with IT challenges, promising uninterrupted performance and quick response times.

The stated goals are to save clients time and money by keeping their operations running smoothly.

The site features testimonials from seemingly satisfied clients, underscoring their calm approach and proactive business model.

Overall Review Summary:

• Service Focus: IT support for small to medium businesses.
• Key Offerings: Troubleshooting, hardware/software maintenance, network support, security management, software updates, uninterrupted performance.
• Unique Selling Proposition: Proactive, personalized service with a focus on problem-spotting rather than just problem-solving.
• Customer Testimonials: Positive reviews highlighting responsiveness, proactive approach, and calming service.
• Contact Information: Multiple “Contact Us” calls to action, leading to a contact page.
• Social Media Presence: Links to Facebook, LinkedIn, and Twitter.
• Experience & Metrics: Claims “More than 500 happy clients,” “More than 20 years of experience,” and “Less than 10 minutes average response time.”
• Transparency: Lacks clear pricing structures or detailed service level agreements SLAs directly on the homepage. No explicit “About Us” or “Team” page for deeper insights into the professionals involved.
• Domain Information: WHOIS data shows a creation date of 2019-01-15, with an expiry date of 2026-01-15, indicating a relatively stable registration period. Registered through Squarespace Domains II LLC. DNS records are standard for a professional website.
• Blacklist Status: Not blacklisted, which is a positive indicator.
• Ethical Considerations Islamic Perspective: The service itself, being IT support, aligns perfectly with ethical business practices in Islam. There are no elements related to forbidden categories like riba interest, gambling, intoxicants, or immoral entertainment. It promotes productivity and efficiency, which are encouraged. The lack of detailed pricing upfront might raise questions about transparency for some, but it’s a common business model for customized IT solutions. The service appears to be entirely permissible and beneficial.

The website successfully communicates its core value proposition: taking the IT burden off businesses so they can focus on their primary operations.

The emphasis on being “proactive” is a strong selling point, addressing a common pain point for businesses that often experience IT issues reactively.

While the testimonials lend credibility, the absence of publicly available pricing or service packages means potential clients must initiate contact to get a full understanding of costs, which could be a minor barrier for some.

For a professional service, having an “About Us” section that details the team’s expertise or the company’s journey would further build trust.

However, the overall presentation suggests a legitimate IT service provider.

Best Alternatives for IT Support Services:

When seeking reliable and ethical IT support, it’s crucial to find providers that offer comprehensive service, transparency, and a strong track record.

While Resolve IT presents a compelling case, exploring alternatives can ensure you find the best fit for your specific business needs.

These alternatives focus on providing robust, ethical, and professional IT solutions, many of which cater to small and medium-sized businesses, prioritizing data security, operational efficiency, and client satisfaction.

1. Tech-Gofer

   • Key Features: Managed IT Services, Cloud Solutions, Cybersecurity, Data Backup & Disaster Recovery, IT Consulting. They focus on proactive monitoring and maintenance, aiming to prevent issues before they arise.
   • Price: Custom quotes based on service packages and business size.
   • Pros: Strong emphasis on cybersecurity and data protection, scalable solutions for growing businesses, comprehensive managed services approach.
   • Cons: Pricing requires direct consultation, which might delay initial comparisons for some users.

2. CMIT Solutions

   • Key Features: Offers a wide range of services including managed IT, cybersecurity, cloud services, data protection, and VoIP solutions. Known for local presence and personalized service through a franchise model.
   • Price: Varies significantly by location and specific service agreements. typically project-based or monthly retainer.
   • Pros: Localized support through a network of franchises, strong focus on small to medium-sized businesses, proven methodologies.
   • Cons: Service quality can vary slightly between different franchise locations, pricing transparency not always immediate.

3. Nerdio

   • Key Features: Specializes in deploying, managing, and optimizing virtual desktops and Azure environments. Offers solutions for IT professionals and managed service providers MSPs.
   • Price: Subscription-based, often tied to usage and number of users.
   • Pros: Excellent for businesses leveraging Microsoft Azure, provides tools for IT cost optimization, streamlined virtual desktop infrastructure management.
   • Cons: More niche, specifically tailored for cloud-centric environments, might be overkill for businesses with minimal cloud reliance.

4. Acronis

   • Key Features: While primarily known for cyber protection and data backup, Acronis offers a suite of integrated solutions for businesses, combining backup, disaster recovery, cybersecurity, and endpoint management.
   • Price: Tiered pricing plans based on features and number of endpoints/users.
   • Pros: Leading solution for data protection and recovery, strong cybersecurity features, unified platform simplifies IT management.
   • Cons: Not a full-fledged managed IT service provider. more focused on data and cyber protection aspects.

5. Datto

   • Key Features: Offers business continuity and disaster recovery BCDR solutions, managed power, networking, and cloud-managed Wi-Fi. Primarily serves through MSP partners.
   • Price: Varies by partner and solution. usually part of a broader managed service agreement.
   • Pros: Robust BCDR capabilities, designed for MSPs to deliver high-quality service, reliable hardware and software.
   • Cons: Not a direct-to-consumer IT service provider. you’ll work with one of their partners.

6. ConnectWise

   • Key Features: Provides a comprehensive suite of software for MSPs to manage their IT services, including remote monitoring and management RMM, professional services automation PSA, and cybersecurity.
   • Price: Software licensing fees, varying by module and user count.
   • Pros: Industry-standard for MSPs, offers powerful automation and management tools, extensive ecosystem of integrations.
   • Cons: Primarily a software vendor for IT service providers, not a direct IT service for end-businesses. Businesses would work with an MSP utilizing ConnectWise.

7. Kaseya

   • Key Features: Offers IT management and security solutions for MSPs and IT departments, including endpoint management, network monitoring, security, and backup.
   • Price: Solution-based pricing. often structured as subscriptions.
   • Pros: Comprehensive platform for IT operations, strong focus on automation and security, caters to both internal IT teams and MSPs.
   • Cons: Similar to ConnectWise, it’s primarily a platform for IT service delivery, not a direct service provider to end-users.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Unpacking Resolveitpro.com: A Deep Dive into Their IT Support Model

Resolveitpro.com positions itself as a critical ally for small to medium-sized businesses grappling with IT challenges.

Their homepage paints a picture of relief for companies often bogged down by server crashes, software glitches, or cyber-attacks.

The core message revolves around a proactive approach to IT management, promising to keep operations running smoothly, thereby saving businesses both time and money.

This section will dissect their stated offerings, operational philosophy, and the overall value proposition presented on their digital storefront.

The Resolveitpro.com Review & First Look

A first glance at resolveitpro.com reveals a clean, professional, and relatively straightforward website. Naturalcode.eu Review

It immediately addresses the pain points of small to medium businesses SMBs regarding IT support.

The site’s layout is intuitive, guiding visitors through the company’s services and its unique selling propositions.

• Initial Impression: The website design is modern and functional, emphasizing ease of navigation and clear communication. The use of a simple color palette and professional imagery contributes to a trustworthy appearance.
• Core Messaging: The central theme is consistent: “IT that Supports your ongoing operations.” This directly speaks to businesses looking for reliability and uninterrupted service.
• Credibility Builders: The inclusion of metrics like “More than 500 happy clients,” “More than 20 years of experience,” and “Less than 10 minutes average response time” are designed to instill confidence. While these numbers are impressive, the context or verification of these statistics isn’t immediately provided, which is typical for many service-based websites.
• Call to Action Prominence: Multiple “Contact Us” buttons are strategically placed, making it easy for interested parties to initiate a conversation. This suggests a sales model that relies on direct engagement rather than self-service package selection.
• Accessibility: The site loads quickly and is responsive, adapting well to various screen sizes. This technical performance reflects positively on a company specializing in IT.

Decoding Resolveitpro.com’s Core Features

Resolveitpro.com outlines a comprehensive suite of IT support features designed to cover the critical needs of SMBs.

Their approach is holistic, aiming to secure and optimize the entire IT infrastructure.

• Troubleshoot Technical Issues: Sunshineswimclub.com Review

  • Description: This is the bread and butter of IT support. Resolve IT promises to work until “the issue is resolved and your tech is back to its A-game.” This indicates a commitment to resolution rather than just diagnosis.
  • Proactive Element: While troubleshooting is often reactive, their overall proactive motto suggests they aim to identify potential issues before they escalate, reducing the frequency of critical troubleshooting needs.
  • User Impact: For businesses, this means less downtime and faster recovery, directly impacting productivity and revenue.
  • Industry Standard: This is a fundamental service for any IT support provider, and Resolve IT emphasizes thoroughness.
  • Data Point: According to a 2023 survey by Statista, IT downtime costs businesses globally an average of $5,600 per minute, highlighting the critical importance of effective troubleshooting.

• Hardware and Software Maintenance:

  • Description: Covers setting up new equipment, upgrading existing systems, and ensuring optimal performance of both physical and digital assets. This includes everything from servers and workstations to proprietary software and operating systems.
  • Preventative Focus: Regular maintenance is crucial for preventing unexpected failures and extending the lifespan of IT assets, a key component of their proactive strategy.
  • Efficiency Gains: Well-maintained systems run faster and more reliably, leading to improved employee productivity.
  • Cost Savings: Proactive maintenance can significantly reduce the need for costly emergency repairs or premature hardware replacements.
  • Industry Insight: The average lifespan of a business computer is around 3-5 years, but with proper maintenance, this can often be extended, minimizing capital expenditure.

• Network Support:

  • Description: Addresses issues related to network speed, connectivity, and stability. They aim to prevent “slow-loading pages or frustrating delays” by providing regular check-ups and quick fixes for potential problems.
  • Critical Infrastructure: The network is the backbone of modern business operations. Any disruption can bring an entire company to a standstill.
  • Performance Optimization: Network support isn’t just about fixing outages. it’s also about optimizing performance to ensure smooth data flow and application access.
  • Security Angle: Network security is intrinsically linked to network support, protecting against unauthorized access and data breaches.
  • Statistical Context: A slow network can reduce employee productivity by up to 30% according to some estimates, underscoring the value of robust network support.

• Security Management:

  • Layered Security: Effective security management typically involves multiple layers, including antivirus, firewalls, intrusion detection systems, and employee training.
  • Compliance: For many businesses, robust security management is also essential for meeting regulatory compliance requirements e.g., GDPR, HIPAA.
  • Economic Impact: The average cost of a data breach globally was $4.45 million in 2023, as reported by IBM, making proactive security management an investment, not an expense.

• Software Updates and Patches:

  • Description: Ensures that all systems and software are “updated, secured, and running” by handling the complexities of software compatibility and patch management.
  • Vulnerability Patching: Many cyberattacks exploit known software vulnerabilities that could have been prevented with timely updates.
  • Compatibility Assurance: New software versions can indeed be “picky,” and Resolve IT promises to manage these dependencies, preventing conflicts and downtime.
  • Performance Enhancement: Updates often include performance improvements and new features, contributing to overall system efficiency.
  • Risk Mitigation: Procrastinating on updates significantly increases a business’s exposure to security risks, as unpatched systems are prime targets for cybercriminals.

• Uninterrupted Performance: Softacut.com Review

  • Description: This feature acts as an overarching benefit, ensuring that whether a business uses Microsoft Office or Google Apps, or stores files locally or in the cloud, programs “open smoothly and run efficiently” without lags.
  • User Experience: This directly translates to a seamless experience for employees, reducing frustration and maximizing their output.
  • Cloud Integration: The mention of cloud storage indicates their capability to support modern hybrid work environments.
  • Proactive Monitoring: Achieving uninterrupted performance often relies on continuous monitoring and predictive maintenance, aligning with their proactive ethos.
  • Business Continuity: This feature is fundamental to business continuity, ensuring that critical operations are never hampered by IT issues.

Resolveitpro.com Pros & Cons

Like any service, Resolveitpro.com presents a set of advantages and potential areas for improvement based on the information provided on their homepage.

• Pros:

  • Proactive Approach: Their emphasis on “problem-spotting” rather than just problem-solving is a significant advantage, potentially reducing costly downtime.
  • Comprehensive Service Offering: They cover a wide range of essential IT needs for SMBs, from hardware to cybersecurity.
  • Experienced Team: Claims of “More than 20 years of experience” suggest a mature and knowledgeable team.
  • Fast Response Time: An average response time of “Less than 10 minutes” is highly competitive and crucial for minimizing business disruption.
  • Personalized Service: The promise of “customized solutions” implies a flexible and client-centric approach, avoiding a one-size-fits-all model.
  • Positive Testimonials: Client feedback on the homepage appears genuine and highlights key benefits like a calming approach and proactive results.
  • Ethically Aligned: The service itself IT support is fully permissible and beneficial from an Islamic perspective, promoting productivity and legitimate business operations.

• Cons:

  • Lack of Public Pricing: The absence of transparent pricing or service packages on the homepage means potential clients must contact them for a quote, which can be a barrier for initial comparison.
  • Limited “About Us” Detail: While “experienced IT professionals” are mentioned, there isn’t a dedicated “About Us” page detailing the team, company history, or certifications, which could build more profound trust.
  • Generic Case Studies: While testimonials are present, more in-depth case studies illustrating specific problem-solution scenarios and measurable results would enhance credibility.
  • No Service Level Agreement SLA Information: Details on guaranteed response times, resolution times, or uptime promises beyond the 10-minute average response are not visible, which is often crucial for businesses.
  • Regional Focus Unclear: While social media links suggest a NY presence Facebook link: “resolveitny”, the website doesn’t explicitly state their service area, potentially causing confusion for non-local businesses.
  • Absence of Blog/Resources: A blog or resources section could offer valuable IT insights, establishing them as industry thought leaders and providing free value to potential clients.

Does Resolveitpro.com Work? An Operational Perspective

The question of whether Resolveitpro.com “works” hinges on its ability to deliver on its promises of proactive, responsive, and comprehensive IT support.

Based solely on the information presented on their homepage, the operational model appears sound and designed to achieve these objectives. Yovafunds.com Review

• Proactive Model: The emphasis on being “problem-spotters” suggests an operational framework built around continuous monitoring, preventative maintenance, and predictive analytics.

  • Implementation: This typically involves remote monitoring and management RMM tools that provide real-time alerts on system health, network performance, and potential security threats.
  • Benefits: This approach minimizes reactive crises, reduces downtime, and allows for scheduled maintenance during off-peak hours.
  • Impact on Business: For a client, this means fewer interruptions, more reliable operations, and a focus on growth rather than IT firefighting.

• Responsive Service: The claim of “Less than 10 minutes average response time” implies robust internal processes for ticket management and technician deployment.

  • Mechanism: This usually involves a well-organized help desk, efficient triage systems, and sufficient staffing to handle incoming requests promptly.
  • Verification: While the claim is strong, actual performance would depend on the volume of requests and the complexity of issues.

• Customized Solutions: The promise to “understand your specific requirements and design a package that meets your needs” suggests a consultative sales and onboarding process.

  • Process: This would likely involve initial assessments, discovery calls, and tailored proposals rather than off-the-shelf packages.
  • Transparency: The mention of “transparent and easy to understand, with no hidden fees or surprises” regarding proposals is a crucial trust-building element.

• Onboarding Process: The three-step “Getting started is simple and easy” process Contact us, Custom needs, Onboarding outlines a clear path for new clients.

  • Efficiency: A streamlined onboarding process minimizes disruption and allows the IT support to integrate quickly with the client’s existing infrastructure.
  • Initial Engagement: The initial contact and needs assessment are critical for setting appropriate expectations and defining the scope of services.
  • Long-Term Partnership: Effective onboarding lays the groundwork for a successful, long-term partnership, ensuring both parties understand their roles and responsibilities.

Is Resolveitpro.com Legit? Assessing Credibility

Determining the legitimacy of an online service is paramount, especially when it concerns critical business operations like IT. Dailytrade.live Review

Based on the available information, Resolveitpro.com appears to be a legitimate business.

• WHOIS Data Verification:

  • Domain Age: The creation date of January 15, 2019, indicates that the domain has been active for over five years. This is a reasonable lifespan for a legitimate business and suggests stability.
  • Expiry Date: The expiry date of January 15, 2026, shows that the domain is registered for a healthy period, not a short-term registration often associated with scams.
  • Registrar: Registered through Squarespace Domains II LLC, a reputable domain registrar, further lending credibility.
  • Name Servers: The use of Google Domains name servers NS-CLOUD-A1.GOOGLEDOMAINS.COM, etc. is standard practice for professional websites.
  • Public Registration: The WHOIS data is publicly accessible, providing transparency about the domain’s registration.

• Website Content & Professionalism:

  • High-Quality Design: The website is well-designed, professional, and free of grammatical errors or suspicious phrasing often found on illegitimate sites.
  • Clear Value Proposition: The services offered are clearly articulated and address genuine business needs.
  • Client Testimonials: While testimonials can be fabricated, the ones presented feel authentic, mentioning specific client experiences and the calming approach of the team. Names like “Marvin Lessin,” “Esther Teitelbaum,” and “Joseph Gestetner” are provided, adding a layer of verifiability though independent verification would be required for full certainty.
  • Social Media Links: Active links to Facebook, LinkedIn, and Twitter suggest a real online presence and engagement. The LinkedIn profile, in particular, can offer further insights into the company and its employees.

• Business Model Alignment:

  • The service model managed IT support is a well-established and legitimate industry. There are no signs of “get-rich-quick” schemes or unrealistic promises.
  • The focus on B2B services, requiring direct contact for pricing, is common for customized professional services.

• Blacklist Status: The domain is not blacklisted, meaning it hasn’t been flagged by security agencies or services for malicious activity, spam, or other illicit behavior. This is a strong positive indicator of legitimacy. Californiawebsiteagency.com Review

While Resolveitpro.com doesn’t offer full transparency on pricing or team details directly on the homepage, these omissions are not uncommon for B2B service providers who prefer a consultative sales approach.

The overall impression is that of a credible and operational IT service provider.

Is Resolveitpro.com a Scam? Examining Red Flags

Given the critical nature of IT support for businesses, scrutinizing a provider for any signs of a scam is a prudent step.

Based on a thorough review of resolveitpro.com’s homepage and public domain data, there are no immediate or significant red flags that would indicate it is a scam.

• Absence of Typical Scam Indicators: Feedartie.com Review

  • No Unrealistic Promises: The website does not promise overnight wealth, guaranteed results without effort, or exploit emotionally charged issues.
  • No High-Pressure Sales Tactics on homepage: While they encourage contact, there are no aggressive pop-ups, countdown timers, or “limited-time offers” designed to rush a decision.
  • No Request for Sensitive Personal Data Upfront: The contact forms would likely ask for business contact details, which is standard. They are not asking for banking details, social security numbers, or other highly sensitive information without clear justification.
  • No Anonymous Ownership: While the website doesn’t list individual team members, the WHOIS data confirms a registered entity Squarespace Domains II LLC as registrar for a client, and the website itself clearly states “©2025 – Resolve IT. All rights are reserved,” identifying the company name.
  • No Pyramiding or Multi-Level Marketing MLM Scheme: The business model is clearly service-based, not recruitment-based.
  • No Phishing Attempts: The website’s primary purpose is to attract business clients for IT services, not to trick users into revealing credentials for other services.
  • Professional Language: The language used is professional, clear, and focused on business solutions, avoiding the jargon or grammatical errors often associated with scam sites.

• Transparency Levels:

  • As noted earlier, the lack of public pricing or detailed “About Us” information could be seen as areas for improved transparency, but these are not indicators of a scam. Many legitimate businesses operate this way to facilitate customized quotes.
  • The website provides multiple ways to contact them contact forms, phone number implicitly through contact page, email implicitly through contact page. This accessibility is a positive sign.

• Reputation and History:

  • The domain’s age since 2019 and active registration imply a sustained operation, which is inconsistent with short-lived scam websites.
  • The “Not Blacklisted” status from various security checks is a crucial indicator that the domain has not been reported or flagged for malicious activity.

In conclusion, Resolveitpro.com exhibits the characteristics of a legitimate IT service provider rather than a scam operation.

Potential clients should still perform their due diligence through direct engagement and reference checks, as with any business service.

How to Engage with Resolveitpro.com or similar service providers

For any business considering Resolveitpro.com or a similar IT service provider, the engagement process is crucial for ensuring a good fit and clear expectations. Jumeirahbookstore.com Review

Resolveitpro.com outlines a straightforward “Getting started is simple and easy” three-step process.

• Step 1: Contact Us

  • Action: Initiate contact via their website’s contact forms, phone number, or email details typically on the contact page.
  • Purpose: This initial outreach is for general inquiries, to express interest, and to schedule a consultation.
  • Preparation: Have a brief overview of your current IT setup, pain points, and what you hope to achieve ready for the first conversation.

• Step 2: Custom Needs Discussion

  • Action: Participate in a detailed discussion or assessment with their team.
  • Purpose: This is where Resolve IT or any provider learns about your specific requirements, existing infrastructure, business processes, and IT challenges. They aim to “understand your specific requirements and design a package that meets your needs.”
  • Key Information to Provide:
    • Number of employees and devices.
    • Types of software and applications used e.g., Microsoft Office, Google Apps, industry-specific software.
    • Current network configuration and internet service provider.
    • Cloud usage if any.
    • Existing cybersecurity measures.
    • Budget considerations.
    • Any past IT issues or recurring problems.
  • Questions to Ask Them:
    • What is your typical response time for critical issues vs. non-critical issues?
    • Do you offer 24/7 support, or are there specific hours?
    • What is your approach to data backup and disaster recovery?
    • How do you handle cybersecurity threats?
    • Can you provide references from similar businesses?
    • What is your pricing structure flat fee, per user, per device, etc.?
    • Are there any long-term contracts, and what are the terms for cancellation?
    • What technologies or platforms do you specialize in?

• Step 3: Onboarding & Service Commencement

  • Action: Review and agree to the proposal, followed by the onboarding process.
  • Purpose: This phase involves the technical setup, integration of monitoring tools, documentation of your IT environment, and initial health checks. Resolve IT states they will “start servicing you and ensuring your ongoing operations.”
  • What to Expect during Onboarding:
    • Installation of remote monitoring and management RMM agents on your devices.
    • Configuration of network devices, firewalls, and security solutions.
    • Discovery of all IT assets and documentation of your systems.
    • Introduction to their support portal or communication channels.
    • A clear understanding of escalation procedures for issues.
  • Key Consideration: Ensure that the proposal clearly outlines all services included, exclusions, pricing, payment terms, and contract duration. “Our proposals are transparent and easy to understand, with no hidden fees or surprises,” as stated, should be verified.

This structured approach ensures that both the client and the IT service provider have a clear understanding of expectations, scope of work, and costs, fostering a successful partnership. Thebagster.com Review

Resolveitpro.com Pricing: Understanding the Model

One of the notable aspects of Resolveitpro.com’s homepage is the absence of explicit pricing tiers or package details.

This is a common practice for B2B service providers, especially in the IT managed services space, where solutions are often highly customized based on a client’s unique needs.

• Customized Pricing Model:

  • Rationale: IT environments vary significantly from one business to another. Factors like the number of employees, types of devices, complexity of network infrastructure, reliance on cloud services, industry-specific compliance requirements, and desired level of support all influence the cost.
  • Benefit for Client: A customized approach means businesses only pay for the services they truly need, rather than being forced into a generic package that might include unnecessary features or lack essential ones.

• Typical IT Support Pricing Models General Industry Overview:

  • Per-User Pricing: A fixed monthly fee per user. Simple to scale but might not account for varying device counts per user. e.g., $50-$150 per user/month
  • Per-Device Pricing: A fixed monthly fee per managed device desktops, laptops, servers, network devices. Good for hardware-heavy environments. e.g., $30-$100 per workstation/month, $100-$500 per server/month
  • Tiered Pricing: Different service levels e.g., basic, standard, premium with varying features and response times.
  • All-Inclusive/Flat Fee: A single monthly fee covers all IT needs. Offers budget predictability but requires thorough initial assessment.
  • Monitoring Only: A lower fee for just monitoring, with additional costs for remediation.
  • Project-Based: For specific, one-off projects like system upgrades or migrations, charged per project.
  • Break/Fix Hourly: Traditionally reactive, where you pay for IT support only when an issue arises, typically hourly. e.g., $100-$250 per hour Resolve IT’s proactive stance suggests they move away from this model.

• What to Expect from Resolveitpro.com’s Proposal: Ecoslay.com Review

  • Given their emphasis on “transparent and easy to understand, with no hidden fees or surprises,” prospective clients should expect a detailed breakdown of services, a clear pricing structure e.g., monthly retainer, per-user, or a combination, and the terms of engagement.
  • It’s important to clarify what’s included and what might incur additional charges.
  • Consider the contract length and cancellation terms, as IT support contracts often run for 12, 24, or 36 months.

The lack of upfront pricing is a standard industry practice for managed IT services, allowing for tailor-made solutions.

Businesses should be prepared for a consultation process to receive a precise quote.

resolveitpro.com FAQ

What services does Resolveitpro.com offer?

Resolveitpro.com offers a range of IT support services including troubleshooting technical issues, hardware and software maintenance, network support, security management, software updates and patches, and ensuring uninterrupted performance for small to medium-sized businesses.

Is Resolveitpro.com a legitimate IT service provider?

Yes, based on the domain’s age created in 2019, its active registration, professional website design, positive testimonials, and absence from security blacklists, Resolveitpro.com appears to be a legitimate IT service provider.

How proactive is Resolveitpro.com in their IT support?

Resolveitpro.com emphasizes a highly proactive approach, stating they are “problem-spotters” who aim to identify and resolve potential IT issues before they escalate, rather than just reacting to problems after they occur. Tks.com.np Review

Does Resolveitpro.com provide cybersecurity services?

Yes, Resolveitpro.com offers security management services, stating they are “always on alert, scanning for viruses, malware, and suspicious activity” and will “resolve it quickly” if anything looks suspicious.

What is Resolveitpro.com’s average response time?

Resolveitpro.com claims an impressive average response time of “Less than 10 minutes,” indicating a commitment to quick issue resolution for their clients.

Does Resolveitpro.com offer customized IT solutions?

Yes, Resolveitpro.com explicitly states that they are “all about customized solutions to support your ongoing operations” and will “take the time to understand your specific requirements and design a package that meets your needs.”

Are there any hidden fees with Resolveitpro.com’s services?

Resolveitpro.com claims that their proposals are “transparent and easy to understand, with no hidden fees or surprises,” suggesting a commitment to clear and upfront pricing discussions.

How many clients does Resolveitpro.com claim to have?

Resolveitpro.com states they have “More than 500 happy clients,” indicating a significant customer base. Spay-sg-pte.net Review

How much experience does Resolveitpro.com have in the IT industry?

Resolveitpro.com highlights that they have “More than 20 years of experience” in providing IT services.

Can Resolveitpro.com help with both hardware and software issues?

Yes, Resolveitpro.com covers both hardware and software maintenance, promising to ensure that “everything’s perfect” whether it’s setting up new gadgets or maintaining existing ones.

Does Resolveitpro.com support cloud-based applications?

Yes, Resolveitpro.com states that they ensure uninterrupted performance whether clients “store your files locally or on the cloud,” indicating support for cloud-based applications like Google Apps.

How does Resolveitpro.com handle network support?

Resolveitpro.com provides network support to prevent slow-loading pages and delays, emphasizing regular check-ups and fast fixes for potential network problems.

Are there testimonials available for Resolveitpro.com?

Yes, the Resolveitpro.com homepage features testimonials from clients such as Marvin Lessin, Esther Teitelbaum, and Joseph Gestetner, sharing their positive experiences with the service. Assignmentwriter.net Review

Is Resolveitpro.com suitable for large enterprises?

While the website states they serve “Small to medium companies,” it does not explicitly exclude large enterprises.

However, their core messaging and client focus appear to be tailored more towards SMBs.

Does Resolveitpro.com offer a free trial?

The website does not mention a free trial.

Their process involves direct contact for a custom needs assessment and proposal.

What is the process for getting started with Resolveitpro.com?

The process involves three steps: contacting their team to discuss needs, designing a customized solution based on specific requirements, and then proceeding with onboarding to start service and ensure ongoing operations. Artavion.com Review

Does Resolveitpro.com have social media presence?

Yes, Resolveitpro.com provides links to their profiles on Facebook, LinkedIn, and Twitter from their homepage.

How does Resolveitpro.com help save businesses money?

Resolveitpro.com claims to help businesses save money by keeping operations running at all times through their proactive approach, which reduces downtime and the need for costly reactive fixes.

What IT environments does Resolveitpro.com support?

Resolveitpro.com states they support various environments, ensuring uninterrupted performance whether you use Microsoft Office or Google Apps, and whether you store files locally or on the cloud.

Where is Resolveitpro.com based?

While the website doesn’t explicitly state a physical address, the Facebook link facebook.com/resolveitny suggests a strong presence or base in New York.

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