Revivepay.com Reviews

Based on checking the website, RevivePay appears to be a payment processing company offering Point of Sale POS systems and related services for businesses.

It aims to simplify transactions, reduce chargebacks, and provide secure payment gateways for various industries, including retail, wellness, and food service.

The core promise revolves around empowering businesses with tools that ensure smooth operations and a positive customer experience, focusing on ease of use, compliance, and reliable support.

This review delves into the various aspects of RevivePay’s offerings, examining its features, potential advantages, and areas where businesses should exercise caution.

We’ll explore the types of businesses that might benefit most from this system, analyze its approach to chargeback protection, and consider ethical financial alternatives for business growth.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

RevivePay.com Review & First Look

Upon a detailed examination of RevivePay’s website, the platform presents itself as a comprehensive solution for modern payment processing.

It emphasizes streamlining operations, securing transactions, and providing robust support to businesses of all sizes.

The visual presentation is clean and professional, suggesting a user-friendly experience.

Initial Impressions and User Interface

The RevivePay website is designed with a clear, intuitive layout.

Navigation is straightforward, with dedicated sections for products, services, and support.

This clarity helps potential users quickly understand the scope of their offerings.

The language used is reassuring, focusing on ease, security, and partnership, which is vital for businesses looking for reliable financial tools.

They project an image of being an ally in business growth rather than just a service provider.

Stated Mission and Value Proposition

RevivePay’s stated mission is to “Empower Your Payments.” They position themselves as a partner that helps businesses bring all their sales channels together. Their value proposition centers on:

• Simplicity: Easy setup and a user-friendly interface.
• Security: Fast, secure payment gateways and PCI compliance.
• Support: Steady assistance, particularly with chargeback protection.
• Adaptability: Solutions designed to grow with a business, whether online or in-store.

They aim to alleviate common business headaches like complicated setups and payment disputes, allowing merchants to focus on customer engagement and growth.

RevivePay.com Features

RevivePay offers a suite of features designed to cater to diverse business needs, from physical retail stores to e-commerce operations.

Their focus is on integrated payment solutions that provide a unified view of all transactions.

Point of Sale POS Systems

RevivePay’s POS system is touted as the central hub for managing sales.

It integrates hardware with powerful software, aiming for seamless daily operations.

• Integrated Inventory Management: While not explicitly detailed on the homepage, a comprehensive POS typically includes real-time inventory synchronization. This helps businesses track stock, reduce discrepancies, and manage ordering efficiently.
• Customer Management Features: A robust POS often includes capabilities for managing customer profiles, loyalty programs, and purchase history. This can help businesses personalize service and build stronger customer relationships.
• Reporting and Analytics: The website mentions “Real-Time Reporting” and “live data dashboards,” which are critical for business owners to make informed decisions. These reports likely cover sales trends, peak hours, product performance, and employee activity.

Hardware Offerings

RevivePay provides various hardware options to suit different business environments.

• Desktop Terminals: These are designed for fixed locations, offering reliability and speed for in-store transactions. They support chip, swipe, and contactless payments.
• Wireless Terminals: For businesses requiring mobility, such as cafes, pop-up shops, or curbside service, wireless terminals offer flexibility without losing connection. They enable payment acceptance anywhere within the business premises.
• Mobile Card Readers: These are ideal for businesses on the go, like market vendors or service providers, allowing them to accept payments via smartphone or tablet.

E-commerce & Virtual Merchant Solutions

Understanding the shift towards online commerce, RevivePay extends its services to digital storefronts.

• Payment Gateways: They provide secure gateways for online transactions, ensuring customer data protection and smooth checkout experiences.
• Virtual Terminals: For businesses that process payments over the phone or mail MOTO transactions, a virtual terminal allows manual entry of card details through a secure web interface.
• Integration Capabilities: The platform suggests it brings “every sale into one clear view,” implying integration with existing e-commerce platforms like Shopify, WooCommerce, or custom websites.

Chargeback Protection

A significant concern for merchants, chargebacks can lead to lost revenue and administrative burden.

RevivePay highlights its role in “reducing chargebacks with steady support.”

• Dispute Resolution Support: They claim to assist merchants when disputes arise by providing clear records and supporting documentation. This can be crucial in defending against fraudulent or unwarranted chargebacks.
• Fraud Prevention Tools: While not explicitly detailed, chargeback protection often involves proactive measures such as Address Verification Service AVS, Card Verification Value CVV checks, and potentially advanced fraud detection algorithms.

RevivePay.com Pros & Cons

Like any service, RevivePay comes with its own set of advantages and potential drawbacks.

Businesses should carefully weigh these factors against their specific needs and values.

Potential Advantages Pros

RevivePay emphasizes several positive aspects designed to attract businesses.

• Integrated Payment Solutions: The ability to manage both in-store and online sales from a single system is a significant advantage, providing a unified view of business operations. This can save time and reduce errors.
• Focus on Security and Compliance: The mention of “PCI-compliant, secure tools” is reassuring for businesses handling sensitive customer financial data. Security breaches can be devastating, so this focus is critical.
• Chargeback Mitigation Support: For many businesses, particularly those in “high-risk” categories, chargebacks are a constant threat. RevivePay’s stated commitment to helping merchants with dispute resolution can be a valuable service. This could potentially save businesses significant time and money by reducing lost revenue and administrative overhead.
• User-Friendly Approach: The website’s emphasis on “easy to use, no steep learning curve” suggests that businesses can get up and running quickly without extensive technical training. This is particularly appealing to small and medium-sized businesses with limited IT resources.
• Adaptability for Growth: RevivePay positions itself as a scalable solution, capable of supporting businesses from single storefronts to multiple locations and expanding online presence. This flexibility means businesses might not need to switch providers as they grow.

Areas for Caution Cons

While RevivePay highlights its benefits, there are general areas where businesses should exercise caution when evaluating any payment processor, especially concerning ethical financial practices.

• Transparency of Pricing and Fees: The website does not explicitly list pricing plans or transaction fees. This lack of upfront transparency is a common practice in the payment processing industry, but it necessitates direct engagement with their sales team. Businesses should be wary of hidden fees, tiered pricing models that can be hard to understand, and long-term contracts. It is crucial to request a detailed breakdown of all potential costs, including:

  • Transaction fees per swipe, per key-in, online
  • Monthly service fees
  • PCI compliance fees
  • Chargeback fees
  • Early termination fees
  • Hardware costs
  • Gateway fees

  It’s recommended to compare these costs with ethical, transparent alternatives that prioritize direct cost models over complex, interest-laden structures.

• Contract Terms and Conditions: Payment processing contracts can often be lengthy and contain clauses that might tie a business in for an extended period or include automatic renewals. Businesses should carefully review the terms regarding:

  • Contract length
  • Early termination penalties
  • Automatic renewal clauses
  • Data portability if switching providers
  • Dispute resolution mechanisms.
  • Potential for Interest-Based Features: While not explicitly stated for RevivePay, many payment processors are connected to broader financial systems that operate on interest riba. Businesses must investigate if any part of their financial flow—such as merchant cash advances, lines of credit, or certain payment terms—involves interest. Seeking alternatives that adhere to Islamic financial principles, such as profit-sharing arrangements or ethical investment, is paramount. This requires direct inquiry and due diligence.

• Customer Support Responsiveness and Quality: While RevivePay emphasizes “support that listens when you need it,” the actual quality and responsiveness of customer service can vary. It’s advisable to check independent reviews and testimonials for insights into their support efficacy, particularly during peak hours or in urgent situations.

• Integration Ecosystem: While they promise seamless integration, the depth and breadth of their integrations with popular e-commerce platforms, accounting software, and CRM systems should be verified. Limited integrations could lead to manual data entry and inefficiencies.

RevivePay.com Alternatives

For businesses seeking payment processing solutions, especially those prioritizing ethical financial practices, exploring alternatives to conventional providers like RevivePay is crucial.

These alternatives often align with principles of transparency, fairness, and avoiding interest-based transactions.

Halal Payment Processors

While “Halal payment processors” are an emerging niche, the core principle is to find providers that adhere to Islamic finance guidelines.

This means avoiding interest-based fees, ensuring transparency in transactions, and not facilitating payments for impermissible goods or services.

• Transparency and Fixed Fees: Look for providers that offer clear, flat-rate pricing models rather than complex tiered systems or variable rates that can obscure interest.
• Direct Debit/Bank Transfer Solutions: Prioritize solutions that facilitate direct bank transfers or ACH payments, as these inherently avoid credit card interest mechanisms.
• Ethical Investment Partnerships: Seek providers that partner with or are built upon ethical investment principles, ensuring funds are managed responsibly and free from riba.

Open-Source POS Systems

Open-source POS solutions offer significant flexibility and often a lower total cost of ownership, as they typically don’t involve recurring software licensing fees.

• Odoo POS: Part of the comprehensive Odoo business management suite, Odoo POS is open-source and highly customizable. It integrates seamlessly with Odoo’s inventory, accounting, and CRM modules, offering a unified business management experience. Businesses can host it themselves or use Odoo’s cloud hosting.
• Chromis POS: A free, open-source Java-based POS system suitable for various retail and hospitality environments. It’s known for its robust features, including inventory management, sales reporting, and customer management. It requires some technical expertise for setup and customization.
• Floreant POS: Another open-source, Java-based POS, often favored by restaurants and bars due to its strong table management and kitchen display system features. It can be adapted for retail as well.

DIY Solutions with Ethical Payment Gateways

For small businesses or those with specific needs, a combination of simple hardware and an ethically-minded payment gateway can be a viable alternative.

• Stripe with careful monitoring: While Stripe is a conventional payment gateway, it offers transparent per-transaction pricing. Businesses can use Stripe for online payments and pair it with a simple card reader. The key is to manage cash flow effectively to avoid any reliance on credit or interest-bearing features within Stripe’s broader offerings. Ensure all transactions are directly settled without any form of interest or delayed payment with added fees.
• PayPal with careful monitoring: Similar to Stripe, PayPal offers transparent transaction fees for online payments. Businesses can utilize PayPal Here for mobile card processing. Again, the focus must be on avoiding any interest-bearing features, such as PayPal Credit or Pay in 4, and ensuring funds are managed ethically.
• Direct Bank Transfers/EFT: For B2B transactions or high-value sales, encouraging direct electronic funds transfers EFT or ACH payments avoids credit card fees entirely and operates purely on a cash-basis, aligning with ethical financial practices. Implement clear invoicing and secure online payment links that facilitate direct bank-to-bank transfers.

When evaluating alternatives, always prioritize transparency in pricing, alignment with ethical financial principles, and the ability to scale with your business without introducing prohibitive costs or interest-based liabilities.

Due diligence is key in ensuring the chosen solution truly supports your business values.

How to Get Approved with RevivePay.com

The RevivePay website outlines a relatively straightforward process for businesses to get set up and approved.

However, the specifics of approval criteria, especially for “high-risk” merchants, would require direct consultation.

The Application Process

RevivePay streamlines the onboarding process into several clear steps:

1. Sign Up: The first step involves creating an account with RevivePay to access their smart payment tools.
2. Connect Payment Gateway & Bank Account: This involves securely linking your business bank account for payouts and configuring the payment gateway for processing transactions. This step is critical for ensuring smooth financial flow.
3. Choose POS System/Hardware: Businesses select their desired hardware, such as desktop or mobile card readers, which are designed to integrate seamlessly with the RevivePay software.
4. Select a POS Plan: RevivePay offers flexible pricing plans tailored to different business models, from small shops to growing retail chains. The specifics of these plans would need to be discussed with their sales team.
5. Install & Configure POS Hardware: Using their easy setup guide, businesses install and configure their POS hardware, including peripherals like barcode scanners and receipt printers, to sync with the RevivePay dashboard.
6. Start Selling: Once the system is live, businesses can begin accepting payments, benefiting from fast, secure transactions and real-time tracking.

Approval Criteria and “High-Risk” Merchants

RevivePay explicitly mentions working with “High Risk Merchant” accounts.

This is a significant point, as many payment processors shy away from industries deemed higher risk due to increased chargeback rates or regulatory scrutiny. Such industries might include:

• Online gaming not gambling, but platforms for skill-based games
• Specific types of subscription services
• Travel agencies
• Certain e-commerce niches
• Adult entertainment which is impermissible in Islam
• Nutraceuticals impermissible if related to pills/supplements

For “high-risk” businesses, approval criteria typically include:

• Processing History: A clean processing history with low chargeback rates.
• Financial Stability: Evidence of sound financial health.
• Business Model Clarity: A clear, legitimate business model.
• Compliance Adherence: Strict adherence to industry regulations and legal requirements.

RevivePay states they “work with you, not against you,” implying a more supportive approach to these merchants.

However, “high-risk” merchant accounts often come with higher processing fees, longer fund hold periods, or rolling reserves a percentage of funds held back to cover potential chargebacks. Businesses should inquire about these specifics.

It is crucial for businesses to ensure that even if they fall into a “high-risk” category, their actual business activities are permissible in Islam.

For instance, while a regular e-commerce store might be high-risk due to scale, if it sells impermissible goods like podcast, movies, or certain “wellness” products, then seeking approval from any processor for such a venture would be unethical regardless of their “high-risk” policy.

RevivePay.com Pricing

The RevivePay website does not provide specific pricing plans or transaction fees upfront.

This is a common industry practice, often necessitating direct engagement with their sales team to obtain a customized quote.

Lack of Transparent Pricing Structure

The absence of public pricing details means businesses cannot easily compare RevivePay’s costs with competitors without initiating a sales conversation.

This can be a point of friction for businesses that prefer to do their initial research independently. Typically, payment processors charge:

• Per-Transaction Fees: A percentage of each transaction, sometimes with a fixed fee per transaction e.g., 2.9% + $0.30. These can vary based on card type credit vs. debit, transaction method swiped vs. keyed-in vs. online, and card brand.
• Monthly Fees: A flat monthly fee for access to the service, reporting, and support.
• PCI Compliance Fees: Annual or monthly fees to ensure the business meets Payment Card Industry Data Security Standard PCI DSS requirements.
• Chargeback Fees: Fees levied when a chargeback occurs, regardless of the outcome of the dispute. These can range from $25-$50 per instance.
• Hardware Costs: The upfront cost of POS terminals, card readers, and other hardware. Sometimes these can be leased or purchased outright.
• Gateway Fees: For online transactions, a separate fee for the payment gateway might apply.

Factors Influencing Pricing

The actual pricing a business receives from RevivePay or any processor will depend on several factors:

• Business Type and Industry: As mentioned, “high-risk” industries typically incur higher fees.
• Monthly Processing Volume: Businesses with higher monthly sales volumes often qualify for lower percentage rates.
• Average Transaction Size: This can influence the optimal pricing model percentage vs. flat fee.
• Transaction Mix: The ratio of in-person, online, and keyed-in transactions, as each can have different rates.
• Contract Length: Longer contracts might come with slightly lower rates, but also greater commitment.
• Included Features: Some plans might bundle advanced reporting, dedicated support, or specific integrations, impacting the overall cost.

Recommendation for Due Diligence: Businesses interested in RevivePay should:

• Request a detailed, itemized quote: Ensure it covers all potential fees and charges, not just transaction percentages.
• Ask for a full disclosure of contract terms: Understand commitment periods, early termination fees, and automatic renewal clauses.
• Inquire about “true cost” calculations: Some processors use complex interchange-plus pricing which is generally more transparent or tiered pricing which can be less so.
• Compare the quote with at least three other providers: This helps ensure you’re getting a competitive rate and the best fit for your ethical financial principles.
• Prioritize transparency: A provider willing to disclose all fees upfront is generally more trustworthy.
• Seek Halal Financial Advice: Before committing, consult with an Islamic finance expert to ensure the fee structure and operational model align with Sharia principles, particularly regarding the avoidance of riba interest and excessive uncertainty gharar.

How to Cancel RevivePay.com Subscription

Canceling a payment processing subscription can sometimes be complex due to contract terms and termination clauses.

While RevivePay’s website doesn’t detail a cancellation process, general steps and considerations apply to most payment processors.

Standard Cancellation Process

Typically, canceling a payment processing service involves these steps:

1. Review Your Contract: The absolute first step is to carefully review the service agreement you signed with RevivePay. Look for clauses related to:
   • Contract Term: Is there a fixed term e.g., 1, 2, or 3 years?
   • Early Termination Fees ETFs: Are there penalties for canceling before the contract expires? These can sometimes be substantial.
   • Notice Period: How much advance notice is required before cancellation e.g., 30, 60, or 90 days?
   • Automatic Renewal: Does the contract automatically renew unless you explicitly cancel within a specific window?
2. Contact Customer Support: Initiate the cancellation process by contacting RevivePay’s customer support.
   • Method of Contact: The contract might specify if cancellation requests must be in writing email, certified mail or if a phone call is sufficient. Written communication is generally preferred for documentation.
   • Required Information: Be prepared to provide your merchant ID, business name, and account details.
   • State Your Intent Clearly: Explicitly state that you wish to terminate your service.
3. Return Equipment: If you leased or were provided POS hardware by RevivePay, you would likely need to return it. Understand the return procedures, deadlines, and potential fees for unreturned or damaged equipment.
4. Confirm Cancellation in Writing: Always request a written confirmation of your cancellation, including the effective date of termination and confirmation that all services and billing will cease.

Potential Challenges and How to Address Them

Businesses sometimes face challenges when canceling payment processing accounts:

• High Early Termination Fees: If your contract includes ETFs, negotiate if possible. Some processors might waive them if you prove severe service issues or if a new business owner takes over.
• Resistance from Retention Teams: Be firm and clear in your intent to cancel. They may offer incentives to stay. politely decline if you’ve made your decision.
• Automatic Renewals: If your contract renewed automatically, and you missed the cancellation window, you might be bound for another term. This is why reviewing the contract well before its expiration is crucial.
• Outstanding Balances or Holds: Ensure all transactions are settled and there are no pending chargebacks or reserves on your account.
• Data Portability: Discuss how to export your transaction data, customer information, and reports before your account is closed, as you’ll need this for your records and for migrating to a new provider.

Ethical Consideration: When moving to a new payment processor, ensure the alternative also aligns with ethical financial practices, avoiding interest-based services or non-transparent fee structures. A proactive approach to contract review and clear communication is key to a smooth cancellation process.

RevivePay.com vs. Square

When evaluating payment processing solutions, businesses often compare providers like RevivePay with established players like Square.

While both offer POS systems and payment processing, they cater to slightly different market segments and have distinct operational models.

Key Differences and Similarities

Here’s a comparison to highlight the nuances:

RevivePay.com

• Target Audience: Appears to target a broader range of businesses, including those in “high-risk” categories, and emphasizes customizable solutions for various retail and service industries. Their approach seems more tailored and consultative.
• Pricing Model: Pricing is not publicly disclosed, suggesting a more customized, potentially negotiation-based model, likely involving tailored rates based on business volume and risk profile. This often means businesses need to contact sales for a quote.
• Hardware: Offers various terminals desktop, wireless and mobile readers, suggesting a more traditional, perhaps dedicated hardware approach for in-store use.
• Support & Customization: Emphasizes steady support, chargeback protection, and adaptable solutions, implying a deeper level of customization and client partnership, particularly for businesses with unique needs or higher volumes.
• Contract Terms: Likely involves formal contracts with specific terms, potentially including early termination fees, which is common for processors offering tailored rates and dedicated support.

Square

• Target Audience: Primarily known for serving small to medium-sized businesses, startups, and mobile vendors. Its ease of use and transparent pricing make it highly appealing to new businesses or those with lower transaction volumes.
• Pricing Model: Offers highly transparent, flat-rate pricing e.g., 2.6% + $0.10 for in-person, 2.9% + $0.30 for online with no monthly fees for basic services. Hardware is generally purchased upfront or provided for free with certain commitments. This simplicity is a major draw.
• Hardware: Offers a range of sleek, minimalist hardware, from free magstripe readers to advanced Square Registers and Square Terminals. Known for its integration with standard smartphones and tablets.
• Support & Customization: Provides extensive online resources and customer support. While robust, its solutions are generally more standardized, and deep customization is less emphasized compared to enterprise-level solutions.
• Contract Terms: Generally operates on a pay-as-you-go model with no long-term contracts or early termination fees, offering maximum flexibility.

Ethical Considerations in Comparison

From an ethical financial perspective, neither RevivePay nor Square is inherently “halal” or “haram” without deeper scrutiny, as both operate within the conventional financial system.

However, businesses prioritizing ethical finance should consider:

• Transparency of Fees: Square’s transparent, flat-rate pricing can be easier to understand and budget for, which aligns with principles of clarity and avoiding gharar uncertainty. RevivePay’s undisclosed pricing requires more due diligence to ensure no hidden interest-based charges are embedded.
• Riba Interest Avoidance: The primary concern with both and any conventional processor is avoiding features that involve interest, such as merchant cash advances, business loans offered through the platform, or credit card processing if the underlying credit card debt is interest-bearing. Businesses should opt out of any such offers.
• Business Model Alignment: Ensure that the goods or services processed through either platform are permissible in Islam. Neither platform can vouch for the ethical nature of the business itself. that falls to the merchant.
• Contractual Obligations: Square’s no-contract model offers greater flexibility, reducing the risk of being tied into agreements that become financially burdensome or difficult to exit if ethical concerns arise. RevivePay’s potential contracts would require careful review.

Conclusion: Square often appeals to smaller businesses due to its simplicity, transparency, and flexibility. RevivePay might be more suitable for larger businesses, “high-risk” merchants, or those seeking a more tailored solution and dedicated support, provided their pricing and contract terms are meticulously reviewed for ethical financial compliance. For both, active management and conscious avoidance of interest-based financial tools are crucial.

Chargeback Protection: A Closer Look

Chargeback protection is a critical service offered by payment processors like RevivePay, designed to safeguard merchants from financial losses and administrative burdens associated with payment disputes.

Understanding how it works and its implications is vital for any business.

How Chargeback Protection Works

Chargebacks occur when a cardholder disputes a transaction with their bank, leading to the reversal of funds. Common reasons include:

• Fraud: Unauthorized use of a credit card.
• Service Not Rendered/Product Not Received: The customer claims they didn’t get what they paid for.
• Defective or Damaged Goods: The product received was not as described.
• Billing Errors: Duplicate charges, incorrect amounts.
• Customer Dissatisfaction: Disputes over product quality or service.

RevivePay’s approach to chargeback protection likely involves:

• Evidence Collection and Submission: When a chargeback is initiated, RevivePay would assist the merchant in gathering and submitting compelling evidence to the issuing bank. This evidence can include:
  • Delivery confirmations tracking numbers, proof of delivery.
  • Signed receipts or contracts.
  • Communication logs with the customer emails, chat transcripts.
  • Product descriptions and return policies.
  • Proof of prior refunds or cancellations.
• Dispute Representation: They act as an intermediary, representing the merchant’s case to the card networks and issuing banks.
• Fraud Prevention Tools: While not explicitly detailed, comprehensive chargeback protection often includes proactive measures such as:
  • Address Verification Service AVS: Checks if the billing address provided matches the one on file with the card issuer.
  • Card Verification Value CVV/CVC Checks: Ensures the security code on the card is correct.
  • IP Geolocation: Verifies the customer’s location to detect suspicious activity.
  • Transaction Monitoring: Automated systems that flag unusual or high-risk transactions.
  • Velocity Checks: Limits the number of transactions per card or IP address within a certain timeframe.

The Importance for Businesses

Chargeback protection is crucial for several reasons:

• Financial Impact: Each chargeback results in a loss of revenue the original sale amount, a chargeback fee often $25-$50, and potential administrative costs. A high chargeback ratio can also lead to increased processing fees, reserves, or even account termination by payment processors.
• Operational Burden: Managing chargebacks is time-consuming and requires dedicated resources to gather evidence and communicate with banks.
• Reputation Management: While not directly visible to customers, a business consistently facing chargebacks might signal underlying issues in their operations or customer service.

RevivePay’s emphasis on “protecting your earnings” and “helping you hold your ground” indicates they understand the financial and logistical stress chargebacks cause.

For “high-risk” merchants, this service is even more critical, as these businesses inherently face a higher likelihood of disputes.

Ethical Consideration: While chargeback protection is a legitimate business need, it’s essential that the merchant’s underlying business practices are ethical. This means:

• Honest Representation: Products and services should be accurately described.
• Clear Policies: Refund and return policies must be transparent and fair.
• Excellent Customer Service: Proactive communication and conflict resolution can prevent many disputes from escalating into chargebacks.

Seeking to avoid chargebacks through honest dealings, clear communication, and quality service is a form of ethical business practice that aligns with Islamic principles of fairness and fulfilling agreements.

The “protection” should complement, not compensate for, a lack of ethical conduct.

Frequently Asked Questions

What is RevivePay.com?

RevivePay.com is a payment processing company that offers Point of Sale POS systems, payment gateways, and related merchant services for businesses.

They aim to streamline transactions, reduce chargebacks, and provide secure payment solutions for various industries.

What services does RevivePay offer?

RevivePay offers POS systems, desktop terminals, wireless terminals, mobile card readers, e-commerce and virtual merchant solutions, and chargeback protection services for businesses.

Is RevivePay suitable for small businesses?

Based on their website, RevivePay claims to offer flexible plans suitable for “small shops to growing retail chains,” suggesting it can cater to small businesses.

However, specific pricing would need to be obtained to confirm cost-effectiveness for smaller operations.

Does RevivePay support online businesses e-commerce?

Yes, RevivePay provides e-commerce and virtual merchant solutions, offering payment gateways and tools to process online transactions.

Does RevivePay offer mobile payment solutions?

Yes, RevivePay offers wireless terminals and mobile card readers that allow businesses to accept payments on the go using smartphones or tablets.

How does RevivePay handle “high-risk” merchant accounts?

RevivePay explicitly states they work with “high-risk” merchants and aim to support them, suggesting they have tailored solutions for industries that typically face more hurdles in payment processing.

Specific terms and fees for these accounts would require direct inquiry.

What kind of hardware does RevivePay provide?

RevivePay provides desktop terminals, wireless terminals, and mobile card readers designed to integrate seamlessly with their POS software.

Is RevivePay PCI compliant?

Yes, RevivePay states that its tools are “PCI-compliant,” meaning they adhere to the Payment Card Industry Data Security Standard for protecting cardholder data.

How does RevivePay help with chargebacks?

RevivePay offers chargeback protection by helping merchants collect and submit evidence to dispute unwarranted chargebacks and by providing support in holding their ground during disputes.

Does RevivePay offer real-time reporting?

Yes, RevivePay states it provides “Real-Time Reporting” with live data dashboards and performance insights to help businesses make smarter decisions.

Can RevivePay integrate with existing business systems?

While not explicitly detailed, RevivePay’s emphasis on bringing “every sale into one clear view” suggests integration capabilities with various sales channels and potentially other business software. Specific integrations would need to be confirmed.

How long does it take to get set up with RevivePay?

RevivePay emphasizes quick and smooth setup, with a clear step-by-step onboarding process, suggesting a relatively fast setup time once all documentation is in order.

What industries benefit most from RevivePay?

RevivePay states that retailers, wellness brands, food service businesses, cafes, salons, and service providers are among those who benefit most from their payment systems.

Does RevivePay have a free trial?

The website does not mention a free trial for RevivePay services.

You would need to contact their sales team to inquire about any trial periods or introductory offers.

What is the pricing structure for RevivePay.com?

RevivePay does not publicly disclose its pricing structure or transaction fees on its website.

Businesses need to contact their sales team for a customized quote.

Does RevivePay offer customer support?

Yes, RevivePay emphasizes providing “support that listens when you need it” and “steady support,” indicating that customer service is a key aspect of their offering.

What are the main benefits of using RevivePay?

According to their website, the main benefits include streamlined transactions, secure payment gateways, chargeback protection, ease of use, real-time reporting, and adaptable solutions for business growth.

Is RevivePay suitable for businesses with multiple locations?

Yes, RevivePay states its system “works across locations and online stores” and offers plans for “growing retail chains,” suggesting it can support multi-location businesses.

How does RevivePay ensure secure transactions?

RevivePay ensures secure transactions through “fast, secure payment gateways for businesses,” built-in compliance PCI-compliant tools, and dependable monitoring tools.

What kind of support does RevivePay offer during setup?

RevivePay’s website states their onboarding team is available to “walk you through every step” of the setup process.