Rexing GPS Logger Not Working? Here’s How to Fix It!

Struggling to get your Rexing GPS logger to show your speed, location, or even just register a signal? You’re definitely not alone. It’s super frustrating when you invest in a dash cam accessory like the Rexing GPS logger, expecting it to document every twist and turn of your drive, only for it to act up. Maybe you see that stubborn “no signal” icon, or the playback software crashes every few seconds, leaving you wondering why you even bothered. But don’t worry, in this guide, we’re going to break down the most common reasons your Rexing GPS logger might be misbehaving and walk you through the fixes, step-by-step. We’ll cover everything from simple connection checks to software glitches and firmware updates, helping you get your dash cam and GPS working together perfectly.

Whether you’re dealing with a Rexing GPS logger not working after an update, facing issues with the Rexing GPS logger not working on Android, encountering Java errors with the desktop player, or even a blank Rexing GPS logger screen, we’ve got you covered. By the end of this, you’ll have a clear roadmap to troubleshooting and getting that crucial location and speed data back on your recordings. Let’s get your Rexing gear back in top shape!

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Why Your Rexing GPS Logger Might Be Acting Up

Let’s face it, when technology doesn’t work as expected, it’s usually one of a few common culprits. The Rexing GPS logger is no different. Understanding why it’s not working is half the battle, so let’s dig into the usual suspects.

The Dreaded “No Signal” Icon Rexing GPS Logger Not Working Screen

This is probably the most common issue people run into. You plug in your GPS logger, you hit the road, and that little GPS icon on your dash cam screen just refuses to turn green or show any bars. Instead, it’s stuck on a blank or “no signal” display.

• Physical Obstructions: Think about where your GPS logger is mounted. Is it tucked away behind a giant sunshade, your rearview mirror, or a thick tint on your windshield? GPS signals need a clear line of sight to satellites. Even dense urban areas or tunnels can temporarily block signals.
• Initial Signal Acquisition: Sometimes, the logger just needs a moment, or rather, a good moment, to connect. If you’re trying to get a signal in your garage or under heavy tree cover, it might struggle. You really need to be out in the open, with a clear view of the sky, for it to reliably pick up satellites.
• Loose Connections: This might seem obvious, but a loosely connected cable between your GPS module and the dash cam can totally prevent it from getting power or data. Give it a firm push to ensure it’s seated properly.

Software Shenanigans: When the Player Fails Rexing GPS Logger Not Working Java, Rexing GPS Logger Not Working on Android

So, your dash cam records video, and maybe even the GPS icon eventually turned green, but when you try to view the footage on your computer or phone, the GPS data is missing, wrong, or the application just throws a fit. This is where software comes in.

• Desktop Software Windows/Mac Issues:

  • Crashes and Freezes: Many users report the Rexing GPS Player software crashing after just a few seconds of playback, or not showing the map at all. This can be incredibly frustrating.
  • Incorrect Data: Sometimes, the map shows you in the middle of nowhere like the Atlantic Ocean, as one user reported!, or the speed is stuck at zero even when you were clearly moving.
  • Outdated Player Version: Just like any software, the Rexing GPS Player gets updates. If you’re using an older version, it might not be compatible with your dash cam’s latest firmware or even your operating system, leading to issues.
  • System Requirements: The player has minimum system requirements, like Windows 7, 8, or 10, and a display resolution of 1280×720. If your system doesn’t meet these, you might experience problems.
  • Java Errors: While not explicitly always a “Java error” message, underlying software conflicts or outdated Java runtime environments can sometimes contribute to playback issues and crashes, especially with older versions of the player.
  • Video File Loading: The software is designed to open specific video files. If files are corrupted or not loaded correctly, the GPS data might not be parsed.

• Mobile App Android Issues Rexing GPS Logger Not Working on Android Phone/Tablet: Getting Started with Your Rexing Dash Cam: A Comprehensive Front and Rear Guide

  • Connectivity Problems: The Rexing Connect App relies on Wi-Fi to connect to your dash cam. If this connection is unstable, you won’t get your GPS data. Features like “Wi-Fi Assist” on iOS or “Switch to Mobile Data” on Android can sometimes interfere with the direct Wi-Fi connection to your dash cam.
  • Data Display: Even if connected, the app might not display the GPS information accurately or consistently.

Firmware Fumbles Rexing GPS Logger Not Working After Update

Your dash cam’s firmware is basically its operating system. If it’s not up-to-date or if an update goes wrong, it can cause all sorts of headaches, including problems with your GPS logger.

• Outdated Firmware: An older firmware version on your dash cam might not properly communicate with the GPS logger, or it might have bugs that affect GPS data logging. Rexing often releases firmware updates to improve GPS stability and add support for newer GPS loggers.
• Failed Firmware Update: This is a scary one. Sometimes, an update can go sideways, leaving your dash cam “bricked” – stuck on a logo screen or completely unresponsive. This can happen if the wrong firmware is installed or if the process is interrupted.
• Firmware/GPS Logger Mismatch: Your dash cam’s firmware needs to be compatible with your specific GPS logger model. An older dash cam might need a specific firmware update to work with a newer GPS logger, or vice versa.

Compatibility Confusion

Not all Rexing dash cams and GPS loggers are made for each other. This is a crucial point that many users overlook.

• Model-Specific Compatibility: Rexing offers different GPS loggers for various dash cam models. For example, a GPS logger for a V1 Basic might not work with a V1P 3rd Gen, V3 Basic, or M1. Using an incompatible logger means you’re almost guaranteed it won’t work.

Power Problems and SD Card Snags

While these might seem less directly related to GPS, they can indirectly impact its functionality.

• Insufficient Power: Your dash cam needs consistent power to function correctly, and that includes powering the GPS logger. If the power supply is intermittent or insufficient, the dash cam might not reliably record GPS data. This can happen with faulty car chargers or hardwire kits.
• SD Card Issues: The GPS data is logged onto your SD card along with the video footage. If your SD card is faulty, corrupted, too slow, full, or improperly formatted, the dash cam might struggle to write any data, including GPS information. Using a non-compatible memory card e.g., not a Class 10 or higher can cause recording issues that extend to GPS data.

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Step-by-Step Troubleshooting to Get Your Rexing GPS Logger Back on Track

Alright, now that we understand the common problems, let’s roll up our sleeves and fix them. We’ll go through these steps just like a pro, one by one, to isolate the issue and get your Rexing GPS logger functioning properly. How to Format SD Card for Your Toguard Dash Cam: A Complete Guide

1. Check the Basics First

Sometimes, the simplest solutions are the most effective. Don’t skip these steps!

• Physical Connection: Make sure the GPS logger is securely plugged into the correct port on your dash cam. Give the cable a little wiggle to ensure it’s not loose. A quick unplug and re-plug can often resolve minor glitches.
• Power Source: Ensure your dash cam is receiving consistent power. If you’re using the car charger, make sure it’s firmly in the cigarette lighter socket. If you’ve hardwired it, double-check those connections. An unstable power supply can lead to intermittent GPS readings or overall dash cam malfunctions.
• Outdoor Signal Acquisition: Take your vehicle out into an open area with a clear view of the sky. GPS devices need to “see” multiple satellites to triangulate their position. Don’t expect a signal in your garage or under heavy foliage. It might take a few minutes for the GPS logger to acquire a signal, especially the first time or after being offline for a while.
• Restart Everything: Turn off your dash cam, unplug the GPS logger, wait about 30 seconds, then plug the logger back in and restart your dash cam. Sometimes a simple reboot is all it needs to clear up temporary software hiccups. If you’re having trouble with the desktop player, restart your computer too.

2. Optimize GPS Logger Placement

The physical location of your GPS logger makes a huge difference in signal strength and accuracy.

• Mounting Location: Rexing generally recommends mounting the GPS logger on your front windshield, as far away from the dash cam as possible to avoid interference. The passenger-side bottom corner of the windshield is often suggested as an ideal spot, ensuring it doesn’t obstruct your view but still gets a clear sky view.
• Clear Line of Sight: Avoid placing it behind tinted strips on your windshield or other metallic objects that could block satellite signals. If your car’s windshield has a metallic tint, that could also impede the signal.

3. Tackle Software Playback Issues Rexing GPS Logger Not Working Windows/Mac/Android

If your dash cam is recording, but the GPS data isn’t showing up correctly during playback, the issue is likely with the software you’re using to view the files.

• For Desktop Player Windows/Mac:

  • Download the Latest Software: Head straight to the Rexing USA website rexingusa.com and go to their support or downloads section. Find the latest “GPS Logger” or “GPS Video Player” software specifically for your dash cam model. Outdated software is a common reason for crashes or missing data.
  • Check System Requirements: While you’re on the Rexing website, make sure your computer meets the minimum system requirements for the player e.g., Windows 7, 8, or 10, with a 1280×720 display resolution.
  • Proper Installation: Download the .zip folder, extract the installer file, and follow the installation instructions carefully. Sometimes, a bad installation can cause problems. If you already have the software, try uninstalling it completely, restarting your computer, and then reinstalling the latest version.
  • Loading Videos Correctly: Once the player is open, navigate to “File > Open” and select your video files. Make sure you’re opening the actual dash cam video files, not just generic video files from elsewhere. The player is designed to extract GPS data embedded within those specific video formats.
  • Consider Java: While not always the direct cause, if you’re experiencing persistent crashes, especially with older software, ensuring your computer’s Java runtime environment is up-to-date can sometimes help with compatibility for certain applications. However, focusing on the official Rexing player update is usually the primary solution.
  • Alternative Video Players for video only: If you just need to watch the video, players like VLC can often play the raw footage. However, these won’t typically display the integrated GPS map or speed data, as that requires the specialized Rexing software to interpret the embedded GPS log.

• For Mobile App Rexing Connect App Rexing GPS Logger Not Working on Android Phone: Keeping Your Rexing V1P Dash Cam Running Smoothly: Your Ultimate Firmware Update Guide

  • Disable Wi-Fi Assist iOS or “Switch to Mobile Data” Android: These phone features are designed to automatically switch to cellular data if your Wi-Fi signal seems weak. However, when connecting directly to your dash cam’s Wi-Fi which doesn’t have internet, your phone might see it as “weak” and switch off, interrupting the connection to the dash cam. Go into your phone settings, find Cellular/Connections, and turn these features off while you’re trying to connect to your dash cam.
  • Check for Wi-Fi Interference: Just like GPS signals, Wi-Fi signals can be affected by interference. Try moving your phone closer to the dash cam or away from other strong Wi-Fi signals if you’re having trouble connecting.
  • Try a Third-Party App: Rexing themselves sometimes suggest trying a third-party app like Timacam if you’re having persistent issues with their own app. Check their support resources for specific recommendations for your model.

4. Perform a Firmware Check and Update Rexing GPS Logger Not Working After Update Firmware

An outdated or corrupted firmware is a very common culprit for a non-working GPS logger. This is especially true if your Rexing GPS logger stopped working after an update or if you’re experiencing general instability.

• Check Current Firmware Version: Before you do anything, check the current firmware version on your dash cam. You can usually find this in the dash cam’s system settings menu. Write it down!
• Download Correct Firmware: Go to the Rexing USA support page rexingusa.com/support/firmware-tool/. This is critical: make sure you download the firmware specifically for your exact dash cam model. Using the wrong firmware can “brick” your device, making it unusable.
• Detailed Firmware Update Steps:
  1. Format SD Card in camera: Insert your microSD card into the dash cam and format it using the camera’s format function. This clears all files and ensures the card is ready for the firmware. Backup any important videos first!
  2. Copy Firmware: Connect the SD card to your computer. Unzip the downloaded firmware file it’ll usually be a .bin file, possibly with image files. Copy only these firmware files to the root directory not inside any folders of your freshly formatted SD card.
  3. Insert and Power On: Safely eject the SD card from your computer, insert it into your powered-off dash cam, and then power on the camera by connecting it to a power source.
  4. Automatic Update: The dash cam should detect the firmware file and begin updating automatically. The screen might stay off or display a progress indicator, and the status light will usually be on. Do NOT disconnect power or interrupt this process!
  5. Reformat SD Card again!: Once the update is complete and the camera restarts, immediately format the SD card again using the dash cam’s format function. This is super important. otherwise, the camera might try to reinstall the firmware every time you power it on.
  6. Verify: After the second format and a quick reboot, check your dash cam’s system settings to confirm the firmware version has updated successfully.

5. Verify Compatibility

This might seem basic, but it’s a very common oversight.

• Check Your Model: Confirm that your specific Rexing GPS logger is compatible with your specific Rexing dash cam model. Rexing provides compatibility lists on their product pages and manuals. For example, some loggers are only for V1 Basic, V1-4K, V1P-4K, M1 Pro, etc.. If you have an older V1P 3rd Gen, V3 Basic, M1, M2, M3, S1, S1 Pro, or S3, it might not be compatible with certain newer loggers. If they’re not compatible, it simply won’t work, and you might need to get the correct logger for your model.

6. SD Card Health Check

A healthy memory card is vital for reliable data logging, including GPS.

• Use High-Quality, Compatible Cards: Always use a Class 10 or higher microSD card from a reputable brand like SanDisk, Samsung, or Transcend. Lower quality or slower cards can struggle with the continuous write speeds required by dash cams, leading to corrupted files or missing data. Rexing generally supports cards up to 256GB, depending on the model.
• Format Regularly: Dash cams write and rewrite data constantly, which can cause fragmentation and errors over time. Regularly formatting your SD card inside the dash cam is crucial for maintaining its health and ensuring proper recording, including GPS data. Aim to format it once a month or every few weeks.
• Test or Replace: If you’re still having issues, try backing up your data and then using a different, known-good microSD card. This helps rule out the card as the problem.

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Pro Tips for Seamless Rexing GPS Logger Performance

Once you’ve got your Rexing GPS logger working, here are a few extra tips to keep it running smoothly and avoid future headaches. John Rexing Farms: A Deep Look into an Indiana Dairy Legacy

• Stay Updated: Make it a habit to periodically check the Rexing website for firmware updates for your dash cam and the latest version of the GPS player software. These updates often include bug fixes, performance improvements, and enhanced compatibility.
• Optimal Mounting: Even after initial setup, pay attention to where your GPS logger sits. If you change cars, get new tint, or add other electronics, re-evaluate its placement to ensure it has the best possible satellite reception.
• Genuine Accessories: While third-party accessories might be cheaper, sticking to genuine Rexing GPS loggers and power cables often ensures better compatibility and reliability. It minimizes the chance of hardware conflicts.
• Monitor SD Card Health: Don’t wait for issues to appear. Regularly check your footage for integrity and make sure to format your SD card every few weeks to keep it in prime condition. Consider having a spare, high-quality SD card on hand.
• Keep Your Computer OS Updated: For desktop player users, ensuring your Windows or macOS is up-to-date can also help with software compatibility and performance.

By following these comprehensive steps, you’re not just troubleshooting. you’re becoming a Rexing pro, equipped to handle almost any GPS logger issue that comes your way. Having reliable GPS data can be invaluable for insurance claims or just reliving your road trips, so it’s worth the effort to get it right!

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Frequently Asked Questions

Why isn’t my Rexing GPS logger showing speed or location on the video?

If your Rexing GPS logger isn’t showing speed or location on your recorded videos, the most common reasons include improper GPS signal acquisition meaning the logger didn’t get a lock on satellites, using an outdated or incompatible GPS Player software on your computer, or an issue with your dash cam’s firmware. Start by ensuring the logger has a clear view of the sky, then update your dash cam firmware and the GPS playback software to their latest versions from the Rexing website.

My Rexing GPS player software keeps crashing on my computer. What can I do?

Software crashes, especially with the Rexing GPS Player, are a common complaint. First, make sure you’ve downloaded and installed the latest version of the GPS player software for your specific dash cam model from Rexing’s official website. Check if your computer meets the minimum system requirements like Windows 7/8/10 and adequate display resolution. Sometimes, uninstalling the old software, restarting your computer, and then reinstalling the new version can resolve persistent crashing issues.

My Rexing GPS logger stopped working after a firmware update. How can I fix this?

If your Rexing GPS logger stopped working right after a firmware update, it could be due to a few things: the update might have been corrupted, or you might have installed the wrong firmware for your specific dash cam model. First, try re-downloading the correct firmware from the Rexing website and performing the update again carefully, ensuring you format the SD card both before and after the firmware installation. If the issue persists or your camera appears “bricked,” you’ll need to contact Rexing support for further assistance. Rexing Front-Facing Dash Cam: Your Ultimate Road Guardian

Why isn’t the Rexing Connect App showing GPS data on my Android phone?

When the Rexing Connect App isn’t showing GPS data on your Android phone, it’s often related to Wi-Fi connectivity or app settings. Make sure your phone’s “Switch to Mobile Data” feature or similar Wi-Fi assist options is turned off, as this can interrupt the direct Wi-Fi connection to your dash cam. Also, check for any Wi-Fi interference in your environment and ensure you have the latest version of the Rexing Connect App installed. Sometimes, restarting both your phone and dash cam can help establish a stable connection.

How do I know if my Rexing GPS logger is compatible with my dash cam?

Compatibility is key! Rexing offers different GPS loggers for specific dash cam models. You need to check the product description of your GPS logger and your dash cam against the compatibility lists provided on Rexing’s official website or product manuals. For instance, a logger made for the V1-4K won’t necessarily work with a V3 Basic or an older V1P. Using an incompatible logger will almost certainly result in it not working.

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