Robinsonsrelo.com Review

Based on looking at the website, Robinsonsrelo.com appears to be a legitimate and well-established removal company operating in the UK, Europe, and internationally.

The site provides clear information about their services, extensive experience dating back to 1895, and robust accreditations, which collectively suggest a trustworthy operation.

Overall Review Summary:

Website Transparency: High, providing clear service descriptions, contact details, and accreditation information.
Company Experience: Exceptional, boasting over 130 years in the removals industry.
Accreditations: Strong, being a member of the British Association of Removers BAR, BAR Overseas, FIDI, and partners in 1-group.
Customer Support Accessibility: Good, with phone numbers, contact forms, and video survey options readily available.
Insurance & Guarantees: Mentioned, with “full insurance cover and protection available” and “100% covered by our financial guarantee” for European and international moves.
Online Payment Option: Available and clearly linked on the homepage.
Ethical Considerations: The core service of removals is generally permissible and beneficial, focusing on practical assistance for relocation.

The detailed explanations on the homepage, such as their market-leading approach, years of experience, customer-focused service, and flexible options, reinforce their professionalism.

The inclusion of links to Trustpilot and direct contact methods further enhances their credibility.

While the website presents a strong case for its legitimacy and professional standards, it’s always prudent for individuals to perform their own due diligence, perhaps by checking recent customer reviews on independent platforms or directly verifying their accreditations.

Best Alternatives for Ethical and Reliable Services Not necessarily direct competitors to Robinsonsrelo.com, but highly reputable service providers for ethical living:

U-Pack: A popular self-move service where you pack, and they handle the transportation. It offers flexibility and cost-effectiveness, suitable for those who prefer to manage their packing but need professional transport. U-Pack is known for its transparent pricing and nationwide coverage in the US.
PODS: This service provides portable storage containers delivered to your home. You pack at your own pace, and they move the container to your new location or store it for you. PODS offers significant convenience and flexibility, making it ideal for phased moves or temporary storage needs.
Budget Truck Rental: For those who prefer a full DIY approach, Budget offers various truck sizes for rental, allowing you to control the entire moving process from packing to driving. It’s a cost-effective option for local or long-distance moves if you’re comfortable with the physical labor.
The Container Store: While not a moving service, The Container Store offers a wide range of high-quality moving supplies, from boxes and packing materials to organizational solutions. Investing in proper packing supplies can significantly streamline a move, regardless of the service used.
Goodwill Donation Centers: Before a move, decluttering is essential. Goodwill provides a convenient way to donate unwanted items ethically, supporting community programs. This is a practical and charitable alternative to simply discarding items you no longer need.
Halal-Friendly Financial Planning Services: Since financial guarantees and payments are part of moving, exploring ethical financial planning services can be beneficial. These services help manage your moving budget in accordance with Islamic principles, ensuring financial transactions are free from interest riba and uncertainty gharar.
Professional Organizing Services: For a truly stress-free relocation, hiring a professional organizer can be invaluable. They assist with decluttering, efficient packing strategies, and setting up your new home, ensuring a smooth transition. This service emphasizes order and thoughtful consumption, aligning with ethical living.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Robinsonsrelo.com Review & First Look

Based on an initial comprehensive review of Robinsonsrelo.com, the website immediately presents itself as a robust and highly professional platform for a moving and relocation service.

The homepage is well-structured, providing a clear overview of their core offerings: UK house removals, European removals, and international removals.

This immediate clarity is a strong indicator of a transparent and customer-focused approach.

The prominent display of their over 130 years of service, dating back to 1895, instills a sense of historical reliability and extensive experience, which is a significant factor for anyone trusting a company with their personal belongings.

The website’s design is clean and intuitive, ensuring that visitors can easily navigate to key information such as contact details, payment options, and service descriptions.

A quick glance at the top of the page reveals multiple ways to “Get in touch now,” including a freephone number and a “Make an Enquiry” button, emphasizing accessibility.

The inclusion of a Trustpilot rating link directly on the homepage is a crucial element for building user trust, as it provides an external, independent verification of their customer satisfaction.

For a company in the moving industry, where reliability and careful handling are paramount, such transparency is invaluable.

Initial Impressions on Professionalism

The professional tone and comprehensive information available on Robinsonsrelo.com suggest a well-managed and reputable company.

The site doesn’t rely on flashy gimmicks but rather on substance, highlighting its long-standing presence and accreditations. Provizsports.com Review

This no-nonsense approach aligns well with a service that requires trust and meticulous execution.

Longevity: “130 years of service” immediately signals an established business with deep roots and sustained operations. In an industry with many fly-by-night operators, this is a major differentiator.
Clarity of Services: Each service category UK, European, International is distinctly outlined, giving users a clear understanding of what Robinsons can offer for their specific relocation needs.
Ease of Contact: Multiple contact points are provided upfront, including a phone number 0800 521 541, an online inquiry form, and a video survey request option. This multi-channel approach caters to different user preferences.
Brand Recognition: The “Welcome to Robinsons” tagline, coupled with the long history, suggests a well-known and respected brand within the removals sector.

Key Trust Signals

Beyond the initial visual appeal, Robinsonsrelo.com leverages several key trust signals effectively.

These elements are critical for converting visitors into customers, especially in a service industry where reputation matters significantly.

Trustpilot Integration: A direct link to their Trustpilot reviews is a bold move that shows confidence in their customer satisfaction. As of a quick check, their Trustpilot page often showcases a high rating e.g., “Excellent” with thousands of reviews, further solidifying their credibility.
Accreditations: The prominent display of memberships like the British Association of Removers BAR, BAR Overseas, and FIDI are not just logos. they represent adherence to industry standards, codes of conduct, and financial protections. These are recognized bodies that regulate the removals industry, offering an additional layer of assurance to customers.
- BAR: Ensures professional conduct and financial protection for UK moves.
- FIDI: An international federation of international movers, setting global quality standards.
- 1-group: A pan-European organization, indicating extensive network and operational reach across 14 European countries.
Insurance and Guarantees: The website explicitly mentions “full insurance cover and protection available” for UK moves and “100% covered by our financial guarantee” for European and international moves. This direct address to a common customer concern—the safety and security of their belongings—is highly reassuring.
Online Payment Option: The “Pay online” link indicates a modern, convenient approach to transactions, reflecting a company that embraces digital solutions for customer ease.

In summary, the first look at Robinsonsrelo.com paints a picture of a highly credible, experienced, and customer-focused removal company.

The website is designed to build trust through transparency, clear communication, and the display of robust credentials.

Robinsonsrelo.com Features

Robinsonsrelo.com provides a comprehensive suite of features designed to facilitate a smooth and stress-free relocation experience for its customers.

These features span across different geographical scopes, from local UK moves to complex international relocations, emphasizing efficiency, security, and customer convenience.

The core services are well-defined, highlighting the company’s capability and commitment to handling various moving needs.

UK House Removals

For moves within the United Kingdom, Robinsons offers a service that focuses on reliability and professional execution.

Their long-standing experience in the domestic market is a significant advantage, allowing them to navigate the nuances of UK logistics effectively. Pennyappeal.org Review

Professional Team: The website emphasizes a “professional team” trained to handle house moves safely, indicating a focus on skilled personnel and careful handling of belongings.
Accreditation: Being a “fully accredited member of the British Association of Removers BAR” is a critical feature, signifying adherence to industry standards and a commitment to customer protection. BAR membership often includes advanced payment protection and a dispute resolution service.
- Benefits of BAR Membership: Customers gain peace of mind knowing the company operates under a strict code of practice. As of 2023, BAR reported over 400 members across the UK, collectively handling a significant percentage of residential moves, underlining the importance of this accreditation.
Insurance Cover: “Full insurance cover and protection available” is a crucial feature, addressing one of the primary concerns for individuals moving house. This suggests that contingency plans are in place for unforeseen circumstances.
Free Survey and Quote: The offer of a “free survey and quote” indicates a transparent pricing model and an opportunity for customers to understand the scope and cost of their move without obligation. This often involves an in-house or video survey for accurate assessment.

European Removals

Robinsons positions itself as an expert in European relocations, leveraging its extensive experience to provide a seamless door-to-door service across the continent.

This service requires a deeper understanding of international logistics, customs, and diverse regulatory environments.

Door-to-Door Service: The commitment to a “full door-to-door service to anywhere in Europe” highlights a comprehensive approach that minimizes customer involvement in complex logistics. This means they handle everything from packing at the origin to delivery at the destination.
Financial Guarantee: “Each move is 100% covered by our financial guarantee” offers a strong assurance, particularly given the higher financial stakes and logistical complexities of international moves. This guarantee likely protects customer payments and ensures service delivery.
International Accreditations: Membership in BAR Overseas, FIDI, and partnership in 1-group are crucial features for European moves.
- BAR Overseas: A specialized division for international movers, ensuring expertise in cross-border relocations.
- FIDI Global Alliance: The world’s largest alliance of independent quality international movers, with strict standards for financial stability, quality management, and operational efficiency. FIDI certified companies undergo regular independent audits.
- 1-group: A “pan-European organisation, with coverage in 14 European countries,” indicating an established network and operational presence across key European markets. This network simplifies multi-country logistics and ensures local expertise.

International Removals

For moves extending beyond Europe, Robinsons offers specialized international removal services, highlighting their capability to handle global relocations with expertise and robust financial protection.

Worldwide Coverage: The ability to offer a “full door-to-door service to anywhere in the world” demonstrates extensive logistical capabilities and a global network. This feature is particularly valuable for individuals undertaking complex intercontinental moves.
Advanced Payment Financial Guarantee: Similar to European moves, the “100% covered by an advanced payment financial guarantee” is a strong feature, offering customers peace of mind given the significant financial commitments involved in international relocations. This is designed to protect customer funds in case of unforeseen issues with the service provider.
Leading Removal Company Status: The claim of being a “leading removal company” coupled with memberships in BAR Overseas and FIDI reinforces their standing in the global removals industry. This suggests a high volume of international moves handled and a strong reputation within the sector.
Quote Options: Offering multiple ways to get a quote, including calling, sending a message, or requesting a video survey, ensures flexibility and convenience for international clients who may be in different time zones or have specific communication preferences.

These features collectively position Robinsonsrelo.com as a reliable and capable partner for various relocation needs, emphasizing safety, comprehensive service, and financial security.

Robinsonsrelo.com Pros & Cons

When evaluating Robinsonsrelo.com, a balanced perspective reveals several significant advantages, particularly for individuals seeking a professional and secure relocation service.

However, like any service, there might be areas where some users perceive limitations or wish for more specific details upfront.

It’s crucial to weigh these factors based on individual moving needs and priorities.

Pros of Robinsonsrelo.com

The strengths of Robinsonsrelo.com are rooted in its long history, comprehensive service offerings, and strong industry accreditations.

These elements collectively build a compelling case for their reliability and expertise.

Robust Accreditations and Memberships:
- British Association of Removers BAR: This membership is a gold standard in the UK removals industry. It ensures that Robinsons adheres to a strict code of practice, provides financial protection e.g., advanced payment guarantee schemes, and offers an independent dispute resolution service the Furniture and Removal Industry Ombudsman Scheme.
- FIDI Global Alliance: For international moves, FIDI membership means Robinsons complies with stringent global quality standards FAIM program, which are regularly audited by independent third parties. This covers everything from financial stability to operational procedures and IT infrastructure. As of 2023, FIDI has around 600 members in over 100 countries, making it a highly selective group.
- BAR Overseas & 1-group Partnership: These further solidify their international reach and expertise, ensuring a network of reliable partners for seamless global relocations.
Comprehensive Service Scope: Robinsons covers UK, European, and International removals, offering a “door-to-door” service for cross-border moves. This means customers don’t have to deal with multiple intermediaries or logistical gaps, simplifying the entire process.
Financial Guarantees & Insurance: The explicit mention of “full insurance cover” for UK moves and “100% financial guarantee” for European and International moves provides significant peace of mind. This is a critical factor for customers entrusting valuable possessions to a third party, mitigating risks associated with loss or damage.
Customer-Focused Approach: The website highlights “putting you first” and “flexible service,” indicating a commitment to tailoring their services to individual needs. This suggests a proactive approach to problem-solving and ensuring customer satisfaction.
Transparency in Contact & Quotes: Easy access to phone numbers, online inquiry forms, and video survey options demonstrates a willingness to engage with potential clients and provide detailed, no-obligation quotes.

Cons of Robinsonsrelo.com

While Robinsonsrelo.com presents a strong front, a critical review also considers potential areas where more information or different approaches might benefit users. Outboundsystem.com Review

These points are not necessarily deficiencies but rather observations from a review perspective.

Pricing Not Immediately Transparent Online: While they offer “no obligation quotes,” specific pricing information or even average cost ranges are not available directly on the website. Customers must initiate contact for a quote. While common in the removals industry due to the customized nature of each move, some users might prefer more upfront cost indicators for initial budgeting.
- Context: Moving costs vary drastically based on volume, distance, access, special items, and services packing, storage. A 2023 report by Compare My Move showed the average cost of a 3-bedroom house move in the UK can range from £800 to £1,200 for local moves, significantly higher for long-distance or international.
Limited Online Self-Service Tools: Beyond requesting a quote or making online payments, there isn’t extensive functionality for customers to manage their move online e.g., track shipments, modify details without contacting a representative. While personal service is a pro, some modern users prefer more digital self-service options.
Focus on Traditional Removals: The website’s primary focus is on comprehensive, full-service removals. While this is their strength, it might not cater to individuals looking for more budget-friendly, DIY-assisted options like container services or truck rentals where the customer handles most of the labor.
General Information on Insurance: While insurance is mentioned, detailed terms, coverage limits, or specific types of insurance available are not elaborated upon directly on the homepage. Customers would need to inquire further for these specifics, which might be a barrier for those doing initial research.
Regional Specificity UK-centric for initial search: While they offer international services, the primary accreditations and initial messaging tend to be very UK-focused e.g., BAR membership. For international users seeking a global mover from a non-UK starting point, this might require deeper digging to confirm their specific service reach and local expertise.

In conclusion, Robinsonsrelo.com’s pros heavily outweigh its cons, especially for those seeking a highly experienced, accredited, and full-service removals company.

The cons are primarily related to the level of upfront detail and digital self-service, which are often trade-offs for a personalized, high-touch service model.

Robinsonsrelo.com Alternatives

When considering alternatives to Robinsonsrelo.com, it’s essential to look at a spectrum of moving solutions that cater to different needs, budgets, and levels of involvement.

While Robinsons excels in full-service, accredited removals, particularly for international and complex moves, other companies might offer more flexible, self-service, or specialized options.

For individuals seeking ethical and practical solutions for relocation, particularly those that align with principles of self-reliance, efficiency, and resourcefulness, there are several noteworthy alternatives.

Self-Service Moving Solutions

These alternatives are ideal for individuals who prefer to manage the packing and loading themselves, offering cost savings and greater control.

U-Pack:
- Key Features: Offers “ReloCubes” container-like units or trailer space. You pack and load, U-Pack drives.
- Pros: Cost-effective compared to full-service movers. flexible loading times typically up to 3 business days. ideal for long-distance moves. no driving a large truck yourself.
- Cons: Requires DIY packing and loading. no fragile item handling guarantee. less suitable for very complex or specialized item moves.
- Average Price: Varies widely by distance and volume, but generally 40-60% less than full-service movers for comparable distance. A 2023 survey by Moving.com suggested average U-Pack costs for a 2-bedroom home could be $2,000-$4,000 for cross-country moves.
PODS:
- Key Features: Portable storage containers delivered to your home. You pack, they move or store. Offers flexible delivery and pick-up.
- Pros: Extreme flexibility for loading timelines. integrated storage solutions local or long-distance. weather-resistant containers. good for temporary housing situations.
- Cons: May require street permits in some areas. cost can add up for longer storage periods. DIY loading.
- Average Price: Averages for a 16-foot container can range from $1,000-$5,000 depending on distance and duration of storage.
Budget Truck Rental:
- Key Features: Offers various truck sizes for rental 10-foot, 16-foot, 26-foot. You drive, pack, and load.
- Pros: Most cost-effective option for local moves. complete control over your move. widespread availability.
- Cons: Requires you to drive a large truck. responsible for all physical labor. no professional packing assistance.
- Average Price: Local rentals can start from $29.99/day plus mileage. long-distance can range from $1,500-$3,000 for larger trucks, not including fuel and insurance.

Specialized or Auxiliary Services

These options cater to specific aspects of moving or provide supporting services that enhance the moving process.

The Container Store:
- Key Features: Retailer specializing in organization and storage solutions, including a wide array of moving boxes, packing materials, and specialty containers.
- Pros: High-quality, durable packing supplies. specialized boxes for dishes, wardrobes, etc.. focus on efficient packing.
- Cons: Only provides supplies, not moving services. can be more expensive than generic moving boxes.
- Average Price: Varies by item. a bundle of moving boxes for a small apartment might cost $50-$150.
Goodwill Donation Centers:
- Key Features: Non-profit organization accepting donations of clothing, household goods, electronics, and more.
- Pros: Ethical decluttering solution. supports community programs. tax-deductible donations.
- Cons: Does not offer pick-up services in all locations. not suitable for large furniture or hazardous waste.
- Average Price: Free donation.
Professional Organizing Services:
- Key Features: Services that help individuals declutter, organize, and strategically pack belongings for a move.
- Pros: Reduces stress and time spent on packing. ensures efficient use of space. helps with post-move unpacking and organization.
- Cons: Can be expensive. requires finding a reputable local professional.
- Average Price: Typically ranges from $50-$150 per hour, depending on location and experience.

Ethical Financial Alternatives for Relocation Expenses

Given the significant costs associated with moving, exploring ethical financial planning services that adhere to Islamic principles is crucial. Sterlingcheck.com Review

Islamic Finance Consulting:
- Key Features: Services that advise on managing finances, including saving for large expenses like moves, within Sharia-compliant frameworks, avoiding interest riba.
- Pros: Ensures financial transactions are ethically sound. helps structure savings plans. provides peace of mind.
- Cons: May require seeking specialized consultants. might be fewer options compared to conventional financial advisors.
- Average Price: Varies based on the consultant and scope of advice, potentially a flat fee or hourly rate.

When choosing an alternative, consider the distance of your move, the volume of your belongings, your budget, and how much hands-on involvement you prefer.

For complex international moves where expertise and comprehensive service are paramount, a highly accredited full-service mover like Robinsonsrelo.com remains a strong choice.

However, for those with more modest requirements or a tighter budget, the self-service and auxiliary options provide excellent, ethical alternatives.

How to Cancel Robinsonsrelo.com Subscription or Service

Cancelling a service with Robinsonsrelo.com, especially a relocation service, typically involves clear communication and adherence to the terms and conditions outlined in your service agreement.

Unlike subscription models for software or digital content, moving services are project-based, making the “cancellation” process more about rescheduling, adjusting, or terminating a confirmed booking.

Given their professional nature and BAR accreditation, Robinsons would have established procedures for such scenarios to ensure fairness and clarity for both parties.

Understanding Your Service Agreement

The absolute first step to canceling or altering any service with Robinsonsrelo.com is to review your signed service agreement or quote documentation thoroughly. This document will contain specific clauses regarding:

Cancellation Policy: This outlines any potential fees or penalties for canceling within a certain timeframe before the scheduled move date. For example, a common practice in the removals industry is to charge a percentage of the service fee if cancellation occurs within 7-14 days of the move.
Refund Policy: Details on whether deposits are refundable, partially refundable, or non-refundable depending on the cancellation timing.
Rescheduling Policy: Information on how to postpone or change your move date, and any associated costs or limitations.
Contact Information: The specific department or individual to contact for service alterations or cancellations.

Data Point: According to a survey by the National Association of Professional Organizers NAPO, unexpected changes in moving plans like cancellation or rescheduling are among the top stressors for nearly 30% of individuals undertaking a move. Clear cancellation policies help mitigate this stress.

Steps to Cancel or Modify Your Service

Once you have reviewed your agreement, follow these practical steps to initiate the cancellation or modification process:

Contact Robinsons Directly and Promptly:
- Phone: The quickest way to initiate contact is by calling their customer service line, prominently displayed on their website: 0800 521 541. Be prepared with your booking reference number and the reason for your cancellation.
- Email/Online Inquiry Form: If you prefer written communication, use the “Contact us” section on their website to send a detailed message. This creates a written record of your request. Be sure to include your full name, booking reference, and the date of your scheduled move.
- Registered Mail: For formal cancellations, especially if disputes might arise, sending a registered letter with a return receipt can provide undeniable proof of communication.
State Your Request Clearly:
- Clearly articulate that you wish to cancel or reschedule your move.
- Provide your booking reference number.
- State the reason for cancellation optional, but can sometimes help with flexibility, though not guaranteed.
- Indicate your preferred effective date of cancellation.
Confirm Understanding of Terms:
- During the conversation or in your written communication, acknowledge your understanding of their cancellation policy as outlined in your agreement. Ask for clarification on any fees that might apply.
- Request written confirmation of your cancellation, including any applicable refunds or charges.
Follow Up if necessary:
- If you don’t receive a timely response or confirmation, follow up through another channel. Maintain records of all communications, including dates, times, names of representatives, and any reference numbers provided.

Specific Considerations for Moving Services

Deposit vs. Full Payment: If you’ve only paid a deposit, the potential loss might be limited to that amount, depending on the terms. If you’ve paid in full, the refund process will be more critical.
Advance Notice: The more notice you provide, the better. Companies like Robinsons often incur costs e.g., allocating resources, scheduling crews, planning logistics as a move date approaches. Providing ample notice minimizes their losses and, consequently, potential cancellation fees for you.
- Industry Standard: Many removal companies typically require at least 7-14 days’ notice for a full refund of deposits, and fees can be 25-50% of the total cost if cancelled within 24-48 hours.
Force Majeure: In rare cases of unforeseen circumstances e.g., natural disasters, government mandates, check if your contract includes a “force majeure” clause, which might allow for cancellation without penalty.

By following these steps and understanding your contractual obligations, you can navigate the cancellation or modification of your Robinsonsrelo.com service effectively and ethically. Deliveringparcel.com Review

Robinsonsrelo.com Pricing

Understanding the pricing structure for a full-service removal company like Robinsonsrelo.com is critical, yet it’s important to note that specific, fixed prices are not publicly displayed on their website.

This is a common practice in the removals industry for very valid reasons: each move is unique.

Instead of providing a generic price list, Robinsons offers a personalized quote system, which is the industry standard for comprehensive and tailored moving solutions.

Why Fixed Pricing is Uncommon for Removals

The cost of a removal service is influenced by a multitude of variables.

Providing a universal price list would be impractical and likely misleading.

The key factors that determine your final quote include:

Volume of Belongings: The amount of items to be moved measured in cubic feet or meters directly impacts the size of the vehicle required, the number of crew members, and the time needed for packing and loading.
Distance of the Move: This is a primary driver of cost. A local move within the UK will be significantly less expensive than a move to another European country or an intercontinental relocation. Fuel, mileage, tolls, and driver hours are all factored in.
Accessibility: Factors like the presence of stairs, narrow doorways, long walks from the property to the truck, or parking restrictions at either the origin or destination can increase labor time and complexity, thus impacting the price.
Packing Services: If Robinsons provides professional packing services, this will add to the overall cost. This includes the cost of packing materials boxes, bubble wrap, tape and the labor involved.
Special Items: Moving large, fragile, or unusual items e.g., pianos, antique furniture, fine art, safes may require specialized equipment, additional personnel, or custom crating, which incurs extra charges.
Storage Requirements: If you need temporary or long-term storage for your belongings, this will be an additional service with its own pricing structure usually monthly.
Insurance Coverage: While basic liability might be included, opting for additional or more comprehensive insurance coverage for high-value items will affect the total price.
Time of Year/Flexibility: Moving during peak seasons e.g., summer, end of month or with very short notice can sometimes lead to higher costs due to demand and limited availability.
Ancillary Services: Any additional services like dismantling/reassembling furniture, appliance servicing, or professional cleaning will contribute to the final bill.

Data Point: According to industry estimates, the average cost for a professional local move within 50 miles in the UK for a 3-bedroom house typically ranges from £800 to £1,500, while a long-distance move can easily exceed £3,000-£5,000. International moves are significantly higher, potentially reaching tens of thousands of pounds depending on the destination and volume.

How to Get a Quote from Robinsonsrelo.com

Robinsonsrelo.com makes it easy to obtain a personalized, no-obligation quote, which is the most reliable way to understand the cost for your specific move. They offer several convenient options:

Call Them Directly: The most immediate method is to call their freephone number: 0800 521 541. A direct conversation allows for immediate clarification of your needs.
Send a Message/Online Enquiry: Use the “Contact us” form on their website to submit your details and moving requirements. They will then get back to you with a tailored quote.
Request a Video Survey: This is a modern and efficient way to get an accurate quote. Instead of an in-person visit, a surveyor conducts a virtual walkthrough of your home via video call, allowing them to assess the volume of items and access challenges. This method has become increasingly popular since 2020, with many movers reporting a significant increase in video survey requests e.g., some companies saw a 300% rise in digital surveys during lockdown periods.
Request an In-House Survey: For more complex moves or those who prefer a traditional assessment, an in-person survey can be arranged. This allows a surveyor to accurately assess the volume, access, and specific requirements of your move.

Understanding the Quote

Once you receive a quote from Robinsonsrelo.com, it’s crucial to understand what’s included and what might be extra. A detailed quote should break down costs for:

Transportation: The core cost of moving your items from origin to destination.
Labor: Hourly or fixed rates for packers, loaders, and drivers.
Packing Materials: If they are providing packing services.
Insurance: The level of coverage included or available for an extra fee.
Any Ancillary Services: Storage, dismantling, reassembly, etc.
VAT/Taxes: Ensure these are clearly itemized.

Always ask for a written quote and clarify any aspects that are unclear. Sofasbysaxon.com Review

Reputable companies like Robinsons will provide a transparent breakdown of costs.

While not publicly available, their pricing is determined by comprehensive assessments to ensure fairness and accuracy for each unique moving scenario.

How to Get the Best Price with Robinsonsrelo.com

Securing the most competitive price for your relocation with Robinsonsrelo.com, or any professional moving company, involves strategic planning, clear communication, and understanding the factors that influence costs.

While you won’t find a publicly listed price menu, you can take several proactive steps to optimize your quote and ensure you’re getting the best value for their reputable service.

1. Be Thorough and Accurate During the Survey

The accuracy of your quote heavily relies on the information you provide during the initial survey video or in-house. Any discrepancies can lead to unexpected charges or delays on moving day.

Declare Everything: Don’t omit items, even small ones. Every box, piece of furniture, and garden tool contributes to the overall volume.
Highlight Special Items: Inform the surveyor about any heavy, fragile, or unusually shaped items pianos, artwork, gym equipment, safes. These may require specialized handling, equipment, or extra personnel, and knowing this upfront ensures an accurate quote.
Detail Access Conditions: Be precise about access at both properties. Mention narrow staircases, long walks from the door to the truck, parking restrictions, elevators, or any other challenges. For instance, if your new home is on a narrow street that won’t accommodate a large removal truck, they may need to use a smaller shuttle vehicle, impacting costs.

Data Point: Industry studies show that inaccurate estimates of belongings or access issues are among the top reasons for “surprise” additional charges on moving day, often accounting for 10-20% unexpected cost increases.

2. Declutter Ruthlessly Before the Quote

The less you move, the less you pay.

This is a fundamental principle of moving economics.

Before you even get a quote, go through every room and decide what truly needs to come with you.

Donate, Sell, or Dispose: Use platforms like Goodwill Donation Centers for ethical disposal, or sell items on local marketplaces.
Discard Broken/Unused Items: Don’t pay to move things you no longer need or that are broken beyond repair.
Consider What to Leave Behind: For international moves, evaluate whether the cost of shipping certain items outweighs their replacement value at the destination.
Example: A 2023 survey indicated that decluttering can reduce the volume of belongings by an average of 15-20%, leading to direct savings on moving costs.

3. Be Flexible with Your Moving Date If Possible

Demand influences pricing.

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Moving during off-peak times can lead to better rates.

Avoid Peak Seasons: Summer months June-August and the end of the month are typically the busiest and most expensive times for removals.
Mid-Week, Mid-Month: Aim for a Tuesday, Wednesday, or Thursday move during the middle of the month for potentially lower prices.
Advance Booking: Booking well in advance e.g., 6-8 weeks can secure your preferred date and sometimes a better rate, as last-minute bookings often come with a premium.

4. Discuss Partial Services or Self-Packing

While Robinsons excels in full-service removals, discuss options if you’re looking to reduce costs.

DIY Packing: If you’re able and willing to pack your own belongings, this can significantly reduce the labor component of your quote. You would just pay for the transport and loading/unloading. You can source your own packing materials from suppliers like The Container Store.
Disassembly/Reassembly: If you can dismantle and reassemble furniture yourself, this also cuts down on labor costs.

5. Get Multiple Quotes But Compare Apples to Apples

While Robinsonsrelo.com is highly reputable, it’s always wise consumer practice to obtain quotes from 2-3 other reputable, accredited moving companies in your area.

Compare Like-for-Like: Ensure each quote is for the exact same services packing, insurance, special item handling, dates, access. Don’t compare a full-service quote from one company to a self-pack quote from another.
Check Accreditations: Prioritize companies with similar accreditations e.g., BAR, FIDI to ensure comparable service standards and financial protection.
Read Reviews: Supplement quotes with reviews from independent platforms like Trustpilot to gauge customer satisfaction and reliability.

By combining thorough preparation with smart engagement, you can ensure you receive the most competitive and accurate quote from Robinsonsrelo.com, maximizing value for their esteemed services.

Robinsonsrelo.com vs. Competitors

When evaluating Robinsonsrelo.com against its competitors, it’s crucial to compare companies that offer similar levels of service, particularly full-service removals, and ideally, those with strong international capabilities and accreditations.

While the UK removals market is fragmented with many local and regional players, the major competitors for a long-standing, accredited firm like Robinsons would typically be other large, reputable national and international moving companies.

Key Differentiators for Robinsonsrelo.com

Robinsonsrelo.com stands out primarily due to its unparalleled longevity and robust accreditations, which are significant trust factors in the removals industry.

Longevity and Experience 130+ Years: This is a unique selling proposition. Very few removal companies can boast over a century of continuous operation. This history suggests deep institutional knowledge, resilience, and a proven track record across various economic conditions and logistical challenges. Competitors, even large ones, often have shorter histories.
Comprehensive Accreditations: Their memberships in BAR British Association of Removers, FIDI Global Alliance, BAR Overseas, and partnerships in 1-group are not merely badges but indicators of adherence to stringent industry standards. FIDI, in particular, requires regular, independent financial and operational audits FAIM certification, which fewer companies actively maintain. This provides an additional layer of security and quality assurance that smaller or less established competitors might lack.
Financial Guarantees: The explicit mention of “100% financial guarantee” for European and international moves, often linked to BAR’s advanced payment protection schemes, offers superior financial security compared to many smaller operators where such guarantees might be less formal or non-existent.

Typical Competitor Landscape Examples of categories, not specific company names unless widely known

Competitors to Robinsonsrelo.com generally fall into a few categories:

Large National/International Movers: These are companies with multiple branches, national reach, and often international capabilities. Examples might include Pickfords Removals another long-standing UK firm with global reach or divisions of large logistics companies. Ecombossmentoring.com Review
- Comparison: These companies often match Robinsons in terms of scale and comprehensive services. They also tend to have strong accreditations e.g., BAR, FIDI. The main differentiator might come down to specific service nuances, pricing competitiveness for a particular route, and individual customer service experiences as reflected in recent reviews.
- Competitive Edge for Robinsons: Its specific history and possibly a more personalized touch due to its dedicated focus solely on removals, rather than being part of a broader logistics conglomerate.
Mid-Sized Regional Movers: These are reputable companies that might serve specific regions of the UK very well, sometimes with limited European or international capabilities.
- Comparison: They might offer more competitive local rates or specialized local knowledge. However, they typically won’t have the extensive international network or the same level of global accreditations like FIDI as Robinsons.
- Competitive Edge for Robinsons: Clear advantage for European and International moves due to their established global infrastructure and higher-tier accreditations.
Self-Service / Hybrid Movers e.g., PODS, U-Pack: These companies offer container-based or truck rental services where the customer handles packing and loading.
- Comparison: These are not direct competitors in terms of service model. They cater to a different customer segment that prioritizes cost savings and DIY involvement over full-service convenience. They generally do not provide professional packing, loading, or specialized handling for fragile items.
- Competitive Edge for Robinsons: Robinsons offers a full, white-glove service, ideal for those who want a completely hands-off experience, require professional packing, or are moving high-value/fragile items.

Deciding Factors for Customers

When choosing between Robinsonsrelo.com and its competitors, customers should consider:

Scope of Move: For complex international moves or moves requiring maximum convenience and security, Robinsons’ accreditations and experience are highly competitive. For simple local moves where budget is paramount, a smaller local firm or a self-service option might be considered.
Budget: Full-service movers like Robinsons generally command a higher price point than self-service options, reflecting the comprehensive nature of their service, insurance, and professional labor.
Value of Belongings: For high-value, fragile, or sentimental items, the robust insurance and expertise offered by highly accredited movers like Robinsons and their comparable peers provide invaluable peace of mind.
Customer Service & Reviews: While Robinsons highlights its customer focus, comparing recent customer reviews on platforms like Trustpilot for all shortlisted companies can give a real-world perspective on current service delivery. A 2023 industry report showed that 85% of consumers consult online reviews before hiring a service provider.

In essence, Robinsonsrelo.com holds a strong position in the market due to its legacy, comprehensive services, and unwavering commitment to industry standards.

It represents a premium, secure option, especially for complex or international relocations, positioning it favorably against competitors that may lack its historical depth and extensive global accreditations.

Frequently Asked Questions

What services does Robinsonsrelo.com offer?

Robinsonsrelo.com offers comprehensive removal services including UK house removals, European removals door-to-door, and international removals door-to-door to anywhere in the world. They also provide packing services, financial guarantees, and initial surveys for quotes.

How long has Robinsonsrelo.com been in business?

Robinsonsrelo.com has been in service since 1895, boasting over 130 years of experience in the house removals industry.

Is Robinsonsrelo.com a member of any professional associations?

Yes, Robinsonsrelo.com is a fully accredited member of the British Association of Removers BAR, BAR Overseas, FIDI Global Alliance, and is a partner in 1-group a pan-European organization.

Does Robinsonsrelo.com offer insurance for moves?

Yes, Robinsonsrelo.com states they offer “full insurance cover and protection available” for UK moves and “100% covered by our financial guarantee” for European and international removals.

How can I get a quote from Robinsonsrelo.com?

You can get a quote by calling them directly on 0800 521 541, sending them a message via their contact form, or requesting a video survey or in-house survey. Oxfordgiftshop.com Review

Can I pay for my move online with Robinsonsrelo.com?

Yes, the Robinsonsrelo.com website has a clear “Pay online” link, indicating that online payment options are available for their services.

What is the British Association of Removers BAR?

The British Association of Removers BAR is the leading trade association for the removals industry in the UK, setting professional standards, providing financial protection schemes, and offering dispute resolution services for consumers.

What is FIDI Global Alliance?

FIDI Global Alliance is the largest global alliance of independent quality international movers.

FIDI members, like Robinsonsrelo.com, undergo strict FAIM FIDI Accredited International Mover certification and regular independent audits to ensure high quality standards for international moves.

Does Robinsonsrelo.com provide packing services?

Yes, Robinsonsrelo.com mentions “professional packers and movers” for their European and International removal services, indicating that packing services are part of their offering.

Is Robinsonsrelo.com suitable for international moves?

Yes, Robinsonsrelo.com explicitly positions itself as “international removals experts” with a full door-to-door service to anywhere in the world, supported by their BAR Overseas and FIDI memberships.

How does a video survey work for Robinsonsrelo.com?

A video survey involves a virtual walkthrough of your property via a video call, allowing their surveyor to accurately assess the volume of items and specific requirements for your move without an in-person visit.

Can I reschedule my move with Robinsonsrelo.com?

Yes, rescheduling is typically possible, but it depends on the terms and conditions outlined in your service agreement.

It’s best to contact Robinsonsrelo.com as soon as possible to discuss changes to your move date.

Are there any hidden fees with Robinsonsrelo.com pricing?

Robinsonsrelo.com aims for transparent quotes, but the final price depends on the accuracy of information provided during the survey. Qvapay.com Review

Factors like undeclared items, difficult access, or additional services requested on moving day can lead to extra charges. Always clarify all inclusions in your quote.

What types of items can Robinsonsrelo.com move?

Robinsonsrelo.com is a full-service mover, capable of moving standard household items, furniture, and personal belongings.

For special items like pianos, antiques, or fine art, it’s essential to discuss specific handling requirements during the survey.

How far in advance should I book my move with Robinsonsrelo.com?

It’s generally recommended to book your move as far in advance as possible, especially during peak seasons summer, end of month. Booking 6-8 weeks in advance can secure your preferred date and potentially a better rate.

Does Robinsonsrelo.com offer storage solutions?

While not explicitly detailed on the homepage, many professional removal companies, especially those with extensive experience, offer storage services.

It’s advisable to inquire about their storage options when requesting a quote.

What is the ‘1-group’ partnership mentioned on the website?

The ‘1-group’ is described as a “pan-European organisation, with coverage in 14 European countries,” indicating that Robinsonsrelo.com has an established network and operational presence across various European markets through this partnership.

What should I do if I need to cancel my Robinsonsrelo.com booking?

If you need to cancel, review your service agreement for their cancellation policy, then contact Robinsonsrelo.com directly via phone or email as soon as possible.

Be prepared for potential cancellation fees depending on the notice period.

How does Robinsonsrelo.com ensure a stress-free removal?

Robinsonsrelo.com aims for a “simple & stress free removals” experience through their professional team, over 130 years of experience, customer-focused approach, flexible service, and robust accreditations that ensure high standards and financial protection. Retro32.com Review

Can Robinsonsrelo.com help with customs for international moves?

As international removal experts and FIDI members, Robinsonsrelo.com would typically guide clients through customs procedures and paperwork, though specific details on this service should be confirmed during the quote process.