rointe.com FAQ

What is Rointe.com?

Rointe.com is the official website for Rointe, a company specializing in electric heating and ventilation solutions, including radiators, towel warmers, water heaters, and underfloor heating, with a strong emphasis on smart technology and energy efficiency.

Read more about rointe.com:
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What kind of products does Rointe offer?

Rointe offers a diverse range of electric heating products including electric radiators (both Wi-Fi and non-Wi-Fi enabled), electric towel warmers, electric water heaters (Termos y ACS), outdoor heating solutions, electric underfloor heating, storage heaters (Acumuladores), climate control units (Climatizadores), and thermostats.

What is Smart Adaptive Power Control?

Smart Adaptive Power Control is Rointe’s innovative technology designed to provide immediate and efficient comfort.

It claims to offer 25% faster heating, 35% more stable temperatures, and 10% greater efficiency by intelligently modulating power output to match heating needs precisely.

Does Rointe have a mobile app?

Yes, Rointe has a mobile application called the “Rointe Nexa App,” which allows users to control their heating systems remotely via Wi-Fi connectivity.

Where can I buy Rointe products?

You can find where to buy Rointe products by visiting the “Dónde comprar” (Where to buy) or “PUNTOS DE VENTA” (Points of Sale) section on their website, which helps locate local distributors and retailers.

How do I register my Rointe product warranty?

You can register your product warranty by visiting the “Registra tu garantía” (Register your warranty) section on the Rointe.com website.

Is Rointe committed to sustainability?

Yes, Rointe highlights a strong commitment to sustainability, including using 100% recyclable packaging, participating in reforestation campaigns for each registered product, and manufacturing products with green energy generated from their own solar panels. Main Content Body

Does Rointe offer solutions for businesses and professionals?

Yes, Rointe has dedicated sections like “RointePRO” and “Calefacción para empresas y profesionales” that offer tailored solutions, advice, and benefits for architects, installers, and large-scale projects.

Can I get technical support for Rointe products?

Yes, Rointe provides extensive technical support through their “ATENCIÓN AL CLIENTE” (Customer Service) section and “DESCARGAS” (Downloads) section, which offers resources like manuals and troubleshooting guides.

What is the Rointe heating calculator?

The Rointe heating calculator is an online tool available on their website that helps users plan and dimension their heating projects by calculating the appropriate heating requirements for their space.

Does Rointe.com have a return policy?

Yes, Rointe.com has a “Política de desistimiento” (Withdrawal Policy) and “Política de reclamaciones” (Complaints Policy), which outline the terms and conditions for product returns and handling customer complaints.

Further details are in their “Términos y condiciones.”

Are Rointe products compatible with renewable energy?

Yes, Rointe explicitly states that their electric heating systems are “100% compatibles con sistemas de energía renovable (fotovoltaica, turbinas, etc.),” making them suitable for eco-friendly homes.

How can I find Rointe events in my area?

You can find information about upcoming Rointe events, such as “Breakfast Morning UK,” on the “Calendario de eventos rointe” section of their website, which lists dates, locations, and contact information for Area Sales Managers.

Does Rointe.com use cookies?

Yes, Rointe.com uses cookies to enhance the user experience and provides a GDPR-compliant cookie consent banner and a detailed “Política de cookies” (Cookie Policy) for transparency and control over cookie settings.

Is Rointe.com available in English?

Based on the provided homepage text, the primary language is Spanish.

While there might be an English-language presence (suggested by “rointe com uk” search queries), the main site presented is in Spanish. Rointe.com Alternatives

How does Rointe ensure product quality?

Rointe indicates its commitment to quality through its “Política de calidad” (Quality Policy) and by stating that its dedication to excellence in quality, design, and customer service has earned global trust.

Can I apply for a job at Rointe through their website?

Yes, Rointe has a “Trabaja con nosotros” (Work with us) link that directs users to their career portal (ofertas.rointe.com) where job opportunities may be listed.

What is the “Canal del informante”?

The “Canal del informante” (Whistleblower Channel) is a dedicated link on Rointe.com that allows individuals to report ethical concerns or irregularities, demonstrating the company’s commitment to transparency and integrity.

Do Rointe radiators work silently?

While the text doesn’t explicitly state “silent” operation for all radiators, oil-filled radiators (like those from alternatives) are typically silent.

For Rointe’s Smart Adaptive Power Control, the emphasis is on stable, efficient heating, which generally implies quiet operation.

How often does Rointe update its products or technologies?

The website’s “Noticias” (News) section and emphasis on “innovación y confort” suggest that Rointe continuously updates its product line and technologies, though specific update frequencies are not detailed.

Their events calendar also showcases new products firsthand.