Based on checking the website, Root-houseplants.com appears to be a legitimate online retailer specializing in indoor and outdoor plants, shipping directly from growers in The Netherlands to customers across the UK.
They offer a wide variety of houseplants, from popular selections like Philodendrons and Monsteras to more unique and rare finds, along with plant care accessories like ceramics and planters.
The site also provides resources like a “Houseplant Library” for care tips and offers services for businesses seeking plant installations, aiming to be a comprehensive resource for plant enthusiasts.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Navigating Root-houseplants.com: A First Look
Exploring Root-houseplants.com reveals a user-friendly interface designed for plant lovers.
The site is structured to make finding your next leafy companion straightforward, whether you’re a seasoned collector or a beginner.
Their direct-from-grower model aims to ensure freshness and quality, a critical factor for living products like plants.
Website Layout and Ease of Use
The homepage of Root-houseplants.com is clean and intuitive.
Categories are prominently displayed, making it easy to navigate to specific plant types like “Pet friendly plants,” “Hanging plants,” or “Easy-Care” options. Batteryclerk.com Reviews
The site highlights “Most Popular Categories” and “Featured Products,” helping users quickly discover trending or recommended plants.
This organized approach minimizes guesswork and streamlines the shopping experience.
Product Range and Specializations
Root-houseplants.com boasts an impressive array of plants, including:
- Indoor Plants: A vast selection ranging from common varieties like Monstera deliciosa to more exotic options such as Anthurium clarinervium and Monstera deliciosa ‘Thai Constellation’.
- Outdoor Plants: While the primary focus is indoor, they also offer some outdoor varieties.
- Specific Plant Families: Dedicated sections for Philodendron, Hoya, Alocasia, and Anthurium demonstrate a deep specialization in these popular plant families.
- Accessories: They also offer Ceramics and planters to complement your plant purchases.
The diversity caters to different skill levels and aesthetic preferences, from compact mini houseplants to larger statement pieces like the Ficus lyrata ‘Fiddle Leaf Fig’.
Transparency and Information
Root-houseplants.com provides transparent information about their sourcing and delivery process. Dancenter.dk Reviews
They explicitly state that plants are shipped directly from growers in The Netherlands, emphasizing freshness.
Furthermore, they offer detailed care guides for each plant, accessible through their “Houseplant Library,” which is crucial for customers to ensure the longevity of their new plants.
This commitment to information helps build trust with potential buyers.
Root-houseplants.com Features
Root-houseplants.com offers several features designed to enhance the customer experience, from initial browsing to post-purchase plant care.
These features highlight their commitment to both product quality and customer support. Omnipemf.com Reviews
Direct Sourcing from Growers
One of the standout features of Root-houseplants.com is their direct sourcing model.
- Freshness: By shipping directly from growers in The Netherlands, they aim to minimize transit time and reduce stress on the plants, theoretically leading to healthier specimens upon arrival. This contrasts with traditional retail models where plants might sit in nurseries or garden centers for extended periods.
- Quality Control: Direct grower relationships often allow for better quality control, ensuring that plants are grown under optimal conditions before being shipped.
- Variety: This model can also enable access to a wider variety of plants, including those that might be harder to find through other channels.
Comprehensive Plant Care Resources
Root-houseplants.com understands that buying a plant is just the first step. proper care is essential for its survival.
Their “Houseplant Library” is a valuable resource offering:
- Detailed Care Guides: Articles cover specific plant needs, such as Spathiphyllum: General Care, Scindapsus: General Care, and Dieffenbacchia: General Care.
- General Tips: Basic care advice is provided, covering essentials like watering, light, and temperature. For example, they advise keeping plants away from direct heat sources to prevent drying out and avoiding cold spots or drafts.
- Accessibility: These guides are easily accessible on their website, providing customers with ongoing support even after their purchase. This commitment to customer education fosters a sense of trust and helps users succeed with their plant endeavors.
Business and Gifting Options
Beyond individual plant sales, Root-houseplants.com extends its services to other areas:
- Plants for Businesses: They offer consultations and tailor-made quotes for plant installations in offices, bars, and other commercial spaces. This service caters to a growing demand for biophilic design in workplaces, which can boost productivity and well-being.
- Digital Gift Cards: For those unsure of what to buy, digital gift cards are available, allowing recipients to choose their own plants. This is a convenient option for birthdays, holidays, or other special occasions, and personalized messages can be added.
- Workshops: They also facilitate plant potting workshops, as highlighted by a customer review from “LIVINGWAY LTD,” indicating a community engagement aspect.
Root-houseplants.com Pros & Cons
Like any online retailer, Root-houseplants.com has its strengths and potential areas for improvement. Portfoliopilot.com Reviews
Understanding these can help you make an informed decision when considering a purchase.
Advantages of Root-houseplants.com
The positive aspects of Root-houseplants.com seem to revolve around their direct sourcing, customer support, and dedication to quality.
- Direct-from-Grower Freshness: As highlighted, shipping directly from growers in The Netherlands often means healthier, less-stressed plants upon arrival. This can significantly impact the long-term success of the plant in its new home.
- Excellent Customer Service: Several customer reviews praise their responsiveness and willingness to resolve issues quickly and amicably. Emily’s review specifically mentions “Chris” for providing “excellent” customer service, resolving a “small issue” with an order efficiently. This level of support is crucial when dealing with live products.
- High-Quality Plants: Customers consistently report receiving plants in “great condition” and “stunning healthy plants.” This is perhaps the most critical “pro” for a plant retailer.
- Comprehensive Care Guides: The “Houseplant Library” is a significant asset, providing valuable resources for plant care, reducing the learning curve for new plant owners and helping experienced ones fine-tune their methods.
- Pet-Friendly Options: The dedicated “Pet friendly plants” section is a thoughtful addition, addressing a common concern for many plant owners.
- Variety of Payment Options: While not explicitly stated on the homepage, most e-commerce sites offer standard payment methods, ensuring flexibility. Assuming standard e-commerce practices.
Potential Considerations for Root-houseplants.com
While there are many positives, a few points might be worth considering:
- UK-Specific Shipping: Currently, they only ship within the UK. This limits accessibility for international plant enthusiasts. While they invite international inquiries, it’s not a standard offering.
- Limited Delivery Window: The typical 3-5 business days delivery time, while reasonable, might feel long for those accustomed to next-day delivery options from other retailers. For live plants, faster shipping can sometimes reduce transit stress.
- Stock Availability: Some popular plants, like the “Philodendron ‘Narrow’,” are listed as “Temporarily out of stock.” This can be frustrating for customers seeking specific varieties, though it’s a common challenge for businesses dealing with living inventory.
- Damage Claim Window: The policy requires contacting customer support within 2 days of receiving a damaged plant. While this is standard, it means customers need to inspect their plants immediately upon arrival.
Root-houseplants.com Alternatives
If you’re looking for alternatives to Root-houseplants.com, especially if you’re outside the UK or seeking different shipping options, there are several reputable online plant retailers that cater to various needs and preferences.
Key Players in the Online Plant Market
The online plant market is booming, with many companies offering a wide range of products and services. Fotopro24.de Reviews
Here are a few notable alternatives, broadly categorised by their focus:
1. General Online Nurseries Broader Selection
- Croft Plants UK-based: Offers a diverse range of indoor and outdoor plants, often with seasonal collections. Known for competitive pricing and a good selection of mature specimens. Their focus can be more on traditional garden center offerings.
- Patch Plants UK & Europe: A popular choice, especially in urban areas. Patch focuses on making plant buying accessible and provides detailed care instructions for each plant. They often offer a curated selection and deliver with their own fleet in some areas, which can be an advantage for plant health.
- The Plant People UK-based: Offers a good variety of houseplants and accessories, often with an emphasis on unique and trending plants. They also provide local delivery and collection options, which can be convenient for those nearby.
2. Specialist Plant Retailers Niche Focus
- Aroid Greenhouses / Rare Plant Shops: For collectors seeking highly sought-after or rare aroids like specific Monsteras, Philodendrons, Alocasias beyond common varieties, dedicated rare plant shops might offer a more extensive and exclusive inventory. These often come with a higher price tag due to rarity and demand.
- Succulent & Cactus Specialists: If your interest lies specifically in succulents or cacti, dedicated nurseries for these drought-tolerant plants will offer a much broader selection, often with unique and hard-to-find species.
- Orchid Nurseries: For orchid enthusiasts, specialized orchid nurseries provide an unparalleled variety of species, hybrids, and growing supplies, along with expert advice tailored to these delicate plants.
3. Community and Marketplace Options
- Etsy: While not a dedicated plant retailer, Etsy is a popular platform where individual growers and small businesses sell plants, cuttings, and plant-related items. You can often find unique or handmade planters here, and sometimes better deals on rooted cuttings. However, quality can vary greatly between sellers, so checking reviews is crucial.
- Local Plant Swaps/Groups: For a truly community-driven and often free alternative, local plant swap groups on social media platforms like Facebook or in-person events allow you to exchange plants with other enthusiasts. This is excellent for expanding your collection affordably and connecting with local plant lovers.
Factors to Consider When Choosing an Alternative
When evaluating alternatives, keep these points in mind:
- Shipping Area: Confirm if they ship to your location.
- Shipping Costs & Methods: Look at their delivery fees and how they package live plants.
- Plant Health Guarantee: Does the alternative offer a similar guarantee for damaged plants?
- Customer Support: Read reviews about their customer service responsiveness.
- Price Point: Compare prices for similar plants across different retailers.
- Selection: Does the alternative offer the specific types of plants you are looking for?
- Care Resources: Do they provide adequate care information or customer support for plant queries?
Root-houseplants.com Pricing
Understanding the pricing structure at Root-houseplants.com involves looking at the individual plant costs, potential bulk discounts for businesses, and their shipping policies.
Plant pricing can vary significantly based on species, size, and rarity.
Plant Pricing Overview
The prices for individual plants on Root-houseplants.com appear competitive within the UK market for online plant retailers. Mysterydicegoblin.com Reviews
- Range: Prices generally start from around £5.00 for smaller, common varieties e.g., Philodendron scandens ‘Brazil’ and can go up to £30.00 or more for larger or rarer specimens e.g., Monstera deliciosa ‘Thai Constellation’ from £16.00, Anthurium clarinervium from £10.00, Ficus lyrata ‘Fiddle Leaf Fig’ from £14.00. Gift vouchers start from £30.00.
- Size vs. Price: As with most plant retailers, larger plants or more mature specimens tend to command higher prices due to their growth time and resources required. For example, a Philodendron hederaceum var. hederaceum Micans is listed at £11.00, while a larger Monstera deliciosa starts at £9.00.
- Rarity Impact: Rare or highly sought-after plants often have a premium. The Monstera deliciosa ‘Thai Constellation’, known for its unique variegation, is a prime example, starting from £16.00 and likely increasing with size.
Shipping Costs and Free Delivery Threshold
Shipping costs are a crucial factor in online plant purchases, as they can add significantly to the overall price.
- Free Delivery: Root-houseplants.com offers free delivery on orders over £75.00. This is a common strategy to encourage larger purchases and provides a clear incentive for customers.
- Standard Delivery: For orders under £75.00, standard shipping fees would apply, though the exact amount isn’t explicitly stated on the main page. Typically, these can range from £4.99 to £8.99 for plant deliveries within the UK, depending on package size and speed. Based on typical UK e-commerce shipping rates.
- Delivery Time: Shipping typically takes 3-5 business days within the UK. While not next-day, this is a reasonable timeframe for live plants.
Business Solutions Pricing
For businesses looking for plant installations, Root-houseplants.com offers a tailored approach:
- Consultation and Custom Quote: They provide a consultation service to assess the specific needs of a workspace and then offer a tailor-made quote. This indicates that pricing for business solutions is not fixed but rather depends on the scale of the project, types of plants, and ongoing maintenance requirements.
- Project-Based: This model suggests that business pricing will be project-based, allowing for flexibility and customization for various corporate clients.
How to Care for Your Root-houseplants.com Plants
Receiving your plants from Root-houseplants.com is exciting, but the real work begins when they arrive.
Proper acclimation and ongoing care are crucial for your new green companions to thrive.
The website provides some fundamental tips, and we can expand on those to ensure your plants flourish. 3hlinen.co.uk Reviews
Initial Acclimation Upon Arrival
When your plants arrive, they’ve just undergone a journey, which can be stressful.
- Unpack Carefully: Gently remove the packaging. Inspect the plant for any signs of damage during transit, and if there are significant issues, contact Root-houseplants.com customer support within their 2-day window.
- Initial Watering: Check the soil moisture. If it feels dry, give it a moderate watering. Avoid overwatering, especially immediately after arrival, as the plant might still be recovering from transport stress.
- Choose the Right Spot: Place your new plant in its intended location, keeping in mind the light requirements mentioned on the Root-houseplants.com product page or in their “Houseplant Library.” Avoid sudden, drastic changes in light conditions.
- Avoid Repotting Immediately: Resist the urge to repot your new plant for at least a week or two. Let it acclimate to its new environment first. Repotting too soon can add unnecessary stress.
General Care Tips Expanding on Root-houseplants.com’s Advice
Root-houseplants.com provides succinct advice on watering, light, and temperature. Let’s delve deeper into these essential elements.
1. Watering – The Foundation of Plant Health
Root-houseplants.com advises, “Take me out of any ceramic pots when watering to stop my roots rotting.” This is a critical tip.
- Check Soil Moisture: The best way to know when to water is to feel the soil. For most houseplants, water when the top 1-2 inches of soil feel dry to the touch. You can use your finger or a moisture meter.
- Thorough Watering: When you do water, water thoroughly until water drains from the bottom of the nursery pot. This ensures the entire root ball is moistened.
- Drainage is Key: Always ensure your pot has drainage holes. If using a decorative ceramic pot without holes, keep the plant in its nursery pot and place it inside the ceramic pot. Remove the plant from the decorative pot for watering, allow it to drain completely, then place it back. This prevents “root rot” as highlighted by Root-houseplants.com.
- Reduce Frequency in Winter: Plants typically need less water in cooler, darker months. Adjust your watering schedule seasonally.
2. Light – Fuel for Photosynthesis
Root-houseplants.com states, “I need light to survive. Please give me light!“
- Understand Plant Needs: Different plants have different light requirements:
- Bright, Indirect Light: Most tropical houseplants thrive here. This means a spot near a window that gets plenty of light but no direct, harsh sun rays hitting the leaves which can cause sunburn. East-facing windows are often ideal.
- Direct Sun: Succulents, cacti, and some flowering plants prefer direct sunlight.
- Low Light Tolerant: Some plants, like ZZ plants or Pothos, can tolerate lower light, but they will still grow best in brighter conditions.
- Rotate Your Plant: Rotate your plant every few weeks to ensure all sides receive adequate light, promoting even growth and preventing it from becoming leggy.
- Signs of Incorrect Light:
- Too Little Light: Leggy growth, small leaves, faded variegation, yellowing leaves, lack of new growth.
- Too Much Light Sunburn: Brown, crispy spots on leaves, faded or bleached foliage.
3. Temperature & Humidity – Mimicking Natural Habitats
Root-houseplants.com notes, “I don’t like draughts! Keep me away from any cold spots in the house.” and “Keep me away from any direct heat sources. The heat will dry me out!“ Backatyou.com Reviews
- Stable Temperatures: Most houseplants prefer consistent temperatures between 18°C and 24°C 65°F and 75°F. Avoid placing plants near drafty windows or doors in winter, and away from direct heat sources like radiators, heating vents, or fireplaces, as these can cause extreme temperature fluctuations and dry out the air.
- Humidity: Many tropical houseplants, especially those from Root-houseplants.com’s selection like Alocasias and Anthuriums, prefer higher humidity above 50%.
- Increase Humidity: You can increase humidity by:
- Misting leaves though this is often temporary.
- Using a pebble tray filled with water beneath the pot ensure the pot is not sitting in the water.
- Grouping plants together to create a microclimate.
- Using a humidifier, especially in dry winter months.
- Increase Humidity: You can increase humidity by:
4. Fertilizing – Nutrient Boost
- Growing Season: Fertilize during the active growing season spring and summer when the plant is actively producing new leaves.
- Balanced Fertilizer: Use a balanced liquid houseplant fertilizer diluted to half strength.
- Follow Instructions: Always follow the instructions on the fertilizer package. Over-fertilizing can burn roots.
- No Fertilizer in Winter: Avoid fertilizing in autumn and winter when plant growth naturally slows down.
5. Pest Management – Vigilance is Key
- Regular Inspection: Regularly inspect your plants for signs of pests sticky residue, tiny webs, visible insects. Pay attention to the undersides of leaves and stem joints.
- Common Pests: Common houseplant pests include spider mites, mealybugs, aphids, and fungus gnats.
- Treatment: For minor infestations, wipe leaves with a damp cloth or spray with insecticidal soap. For persistent issues, consider neem oil or other organic pest control solutions.
By following these expanded care guidelines, you can significantly improve the chances of your Root-houseplants.com purchases thriving and adding lasting beauty to your home.
How to Order and What to Expect from Root-houseplants.com
Ordering from Root-houseplants.com is designed to be a straightforward online shopping experience.
Understanding the process from selection to delivery, and knowing what to expect, can help set realistic expectations.
The Ordering Process
-
Browse and Select:
- Navigate the website using categories like “Indoor Plants,” “Pet friendly plants,” “Hanging plants,” or search for specific plant names e.g., “Monstera,” “Philodendron”.
- Click on individual plants to view product details, including pricing, size information if available, and basic care tips.
- Add desired plants and accessories to your shopping cart.
-
Review Cart and Checkout: Latitudelogistics.co.uk Reviews
- Once you’ve added all your items, review your cart to ensure accuracy.
- Proceed to checkout. You’ll typically be prompted to provide shipping information UK addresses only, select a delivery method, and enter payment details.
- Look for the free delivery threshold £75.00 to see if your order qualifies.
-
Payment:
- Root-houseplants.com, like most e-commerce sites, would accept standard payment methods such as major credit/debit cards Visa, Mastercard, Amex, and possibly digital wallets like PayPal or Apple Pay. Based on typical UK e-commerce payment gateways.
-
Order Confirmation:
- After successful payment, you should receive an order confirmation email detailing your purchase, order number, and estimated delivery timeframe. Keep this email for reference.
What to Expect Post-Order
Once your order is placed, here’s a breakdown of what typically happens and what you should anticipate:
1. Processing and Packaging
- Direct from Growers: Root-houseplants.com states they ship “fresh plants directly from our trusted growers in The Netherlands.” This means your order is likely sent from the grower’s facility rather than a central warehouse, aiming for optimal freshness.
- Secure Packaging: Live plants require specialized packaging to ensure they arrive safely and with minimal stress. Expect your plants to be securely packed to prevent movement, protect leaves, and maintain some level of humidity during transit. This often involves sturdy cardboard boxes, protective sleeves, and sometimes even heat packs in colder weather though not explicitly stated, it’s a common practice for live plant shippers.
2. Shipping and Delivery
- Delivery Timeframe: As stated on their FAQ, “Typically, you can expect your plants to arrive within 3-5 business days of placing your order” within the UK. This is the estimated transit time after dispatch.
- Tracking Information: Most reputable online retailers provide tracking information once the order has shipped. Check your order confirmation or a separate shipping notification email for a tracking number, which you can use to monitor your package’s progress.
- Carrier: While the specific carrier isn’t mentioned, common options for UK plant deliveries include Royal Mail, DPD, or Evri Hermes.
3. Upon Arrival
- Immediate Inspection: As covered in the care section, it’s crucial to inspect your plants immediately upon arrival. Check for any physical damage, broken stems, or signs of stress.
- Damage Policy: Root-houseplants.com advises contacting their customer support team within 2 days of receiving your order if your plant arrives damaged. They will then “gladly assist you with a replacement or refund.” This short window means prompt inspection is vital.
- Care Guides: Remember to refer to the included care guides or visit the “Houseplant Library” on their website for specific instructions tailored to your new plants. This proactive approach will help your plants adjust to their new environment and thrive.
By understanding these steps, you can have a smoother and more satisfying experience when ordering plants from Root-houseplants.com.
How to Cancel Root-houseplants.com Order/Subscription
While Root-houseplants.com primarily operates as a direct-to-consumer plant retailer rather than a subscription service, understanding how to cancel an order and their general refund/return policy is essential. Rileyleisure.com Reviews
As they sell live products, their cancellation and return policies differ from typical non-perishable goods.
Cancelling a Placed Order
The ability to cancel an order largely depends on how quickly you act after placing it and whether the order has already been processed for shipping.
-
Immediate Action is Key: If you need to cancel an order, it’s best to contact Root-houseplants.com customer support as soon as possible after placing it. Look for their contact information, typically an email address or phone number, in your order confirmation email or on their “Contact Us” page.
-
Processing Stage:
- Before Dispatch: If your order has not yet been processed and dispatched from the grower, there’s a higher likelihood that they can accommodate a cancellation and issue a full refund.
- After Dispatch: Once plants have been packed and shipped, it becomes much more difficult, if not impossible, to cancel the order. Given their 3-5 business day delivery window, orders might be dispatched relatively quickly from The Netherlands.
-
Communication: Clearly state your order number and your request to cancel. Be polite and understand that their ability to cancel depends on the logistics of shipping live plants directly from growers. Writersbranding.com Reviews
Return and Refund Policy for Live Plants
Root-houseplants.com’s policy regarding damaged plants is quite clear, but returns for other reasons can be more complex due to the perishable nature of plants.
-
Damaged Plant Upon Arrival:
- Report Within 2 Days: As stated in their FAQ, “In the rare event that your plant arrives damaged, please contact our customer support team within 2 days of receiving your order.”
- Proof of Damage: It’s highly advisable to take clear photographs of the damaged plant and its packaging immediately upon unboxing. This visual evidence will significantly help your case.
- Resolution: They state they will “gladly assist you with a replacement or refund.” This indicates a commitment to customer satisfaction for transit-related issues.
-
General Returns Non-Damaged Plants:
- For live plants, returning an item simply because you’ve changed your mind is generally not accepted by most online plant retailers. The stress of transit, the specific care required, and the perishable nature of the product make it impractical to resell a returned plant.
- Defective Products Non-Plant Items: If you purchased non-plant items like ceramics or planters that are defective or not as described, standard consumer rights would apply, and you should contact customer service to arrange a return or exchange.
-
Subscription-Based Services Not Applicable for Root-houseplants.com:
- Based on their website, Root-houseplants.com does not appear to offer a subscription service for recurring plant deliveries. Therefore, there is no “subscription cancellation” process to address. Their business model is transactional—you buy individual plants as needed.
In summary, for order cancellations, act fast and contact customer support. Roofingcalculator.com Reviews
For issues with received plants, document damage immediately and contact them within the 2-day window for a replacement or refund.
Root-houseplants.com Reviews and Customer Satisfaction
Customer reviews are the lifeblood of online businesses, offering insights into real-world experiences.
Root-houseplants.com prominently features customer testimonials on its homepage, painting a picture of generally high satisfaction, particularly regarding plant quality and customer service.
Key Themes in Customer Reviews
Several positive themes consistently emerge from the reviews showcased on Root-houseplants.com:
-
Plant Quality and Health: This is arguably the most critical aspect for a plant retailer, and reviews frequently highlight it. Humphreymunson.co.uk Reviews
- “Both in great Condition and are slowly settling down…” – Janice Coates
- “Absolutely blown away by my online purchase! I recieved 10 stunning healthy plants…” – T O
- “…the plants were freshly delivered, in excellent condition, and beautifully presented…” – LIVINGWAY LTD
This suggests that their direct-from-grower model and packaging are effective in delivering robust plants.
-
Excellent Customer Service: Several customers praise the responsiveness and helpfulness of the Root Houseplants team when issues arise.
- “I must say customer service spoke to Chris has been excellent. Quick, friendly responses and I received an amended order in under a week…” – Emily
- This indicates that they are proactive in addressing customer concerns, which is vital for building trust and repeat business.
-
Fast and Efficient Delivery: While the standard delivery is 3-5 business days, customers seem impressed by the speed.
- “…really impressed with the Service and how fast they seem to arrive.” – Janice Coates
-
Knowledgeable Staff for in-person experiences: For customers who visited their physical location in Liverpool, the knowledge of the staff was a highlight.
- “The person who served me was very knowledgeable and gave the best care pictures. 100% recommend…” – Jess Prentice
- While this applies to the physical shop, it suggests a broader organizational commitment to plant expertise that likely extends to their online care guides.
-
Overall Satisfaction and Recommendation: Many reviews conclude with strong recommendations. Sonicdirect.co.uk Reviews
- “I will certainly recommend to my planty friends 😊” – T O
- “Would definitely recommend and shop here again…” – Emily
- “100% recommend for all plant lovers…” – Jess Prentice
Examples of Customer Ratings from homepage
The reviews displayed on the homepage are all 5-star ratings, reflecting strong positive experiences:
- Janice Coates: 5 Stars Submitted a year ago
- T O: 5 Stars Submitted 3 months ago
- Jess Prentice: 5 Stars Submitted 2 years ago
- LIVINGWAY LTD: 5 Stars Submitted a month ago
- Emily: 5 Stars Submitted 2 months ago
What These Reviews Tell Us About Root-houseplants.com
The consistent positive feedback, especially regarding plant health and customer service, suggests that Root-houseplants.com is effectively meeting customer expectations in these crucial areas.
The focus on direct sourcing appears to pay off in the quality of plants received.
While these are curated reviews on their own site, the specific details provided by customers e.g., mentioning specific plants, the name “Chris” lend authenticity to the testimonials.
For a deeper dive, one might also check independent review platforms like Trustpilot or Google Reviews, if available for this specific business, to get a broader perspective. Safedoorbells.com Reviews
However, based on the provided information, the initial impression is one of a customer-centric and quality-focused business.
Frequently Asked Questions
Is Root-houseplants.com a legitimate company?
Yes, based on checking the website, Root-houseplants.com appears to be a legitimate online retailer specializing in houseplants, operating within the UK and shipping directly from growers in The Netherlands.
Where does Root-houseplants.com ship from?
Root-houseplants.com ships fresh plants directly from their trusted growers located in The Netherlands.
How long does delivery take for Root-houseplants.com orders?
Typically, customers can expect their plants to arrive within 3-5 business days of placing their order, for delivery within the UK.
Does Root-houseplants.com ship outside the UK?
Currently, Root-houseplants.com ships only to addresses within the UK.
For international shipping inquiries, they advise contacting their customer support team.
What should I do if my plant arrives damaged from Root-houseplants.com?
In the rare event of a damaged plant, you should contact Root-houseplants.com’s customer support team within 2 days of receiving your order. They will assist with a replacement or refund.
Are Root-houseplants.com plants safe for pets?
Some plants can be harmful to pets if ingested.
Root-houseplants.com has a dedicated “Pet friendly plants” section on their website to help customers choose suitable options.
Does Root-houseplants.com offer care guidance for their plants?
Yes, Root-houseplants.com provides comprehensive care information through their “Houseplant Library” on their website, and they are also available to assist with plant needs via email or Instagram.
Can I get help with plant care after purchasing from Root-houseplants.com?
Yes, Root-houseplants.com encourages customers to check their houseplant library for care information and offers direct help via email or Instagram for all your plant needs.
Does Root-houseplants.com have a physical store?
Yes, Root-houseplants.com has a physical location in Liverpool at The Bluecoat, School Lane, Liverpool, L1 3BX.
What are the opening hours for the Root-houseplants.com Liverpool store?
The Liverpool store is open Monday to Friday from 11 am to 5:30 pm, and Saturday to Sunday from 11 am to 5 pm.
Does Root-houseplants.com offer gift cards?
Yes, Root-houseplants.com offers digital gift cards that can be personalized with a message, allowing recipients to choose their own plants.
Can businesses purchase plants from Root-houseplants.com?
Yes, Root-houseplants.com provides services for businesses, offering consultations and tailor-made quotes for plant installations in offices, bars, and other commercial spaces.
What types of plants does Root-houseplants.com sell?
Root-houseplants.com sells a wide variety of indoor and outdoor plants, including popular categories like Philodendrons, Hoyas, Alocasias, Anthuriums, pet-friendly plants, hanging plants, and easy-care options.
Are there any specific care tips for plants from Root-houseplants.com?
Yes, key tips include keeping plants away from direct heat sources, watering by taking them out of ceramic pots to prevent root rot, ensuring they receive adequate light, and keeping them away from cold drafts.
What is the free delivery threshold for Root-houseplants.com?
Root-houseplants.com offers free delivery on orders over £75.00 within the UK.
Can I cancel an order I placed on Root-houseplants.com?
If you need to cancel an order, it is best to contact Root-houseplants.com customer support as soon as possible.
Cancellation depends on whether the order has already been processed and dispatched from the grower.
Does Root-houseplants.com offer subscriptions for plants?
Based on the website, Root-houseplants.com does not appear to offer a subscription service for recurring plant deliveries.
They operate as a direct-to-consumer retailer for individual plant purchases.
How do customer reviews rate Root-houseplants.com?
Customer reviews displayed on Root-houseplants.com’s homepage are overwhelmingly positive, consistently rating 5 stars and praising the health of the plants, efficient delivery, and excellent customer service.
What popular plants are featured on Root-houseplants.com?
Featured popular plants on Root-houseplants.com include Philodendron ‘Narrow’, Anthurium clarinervium, Philodendron scandens ‘Brazil’, Monstera deliciosa, Philodendron hederaceum var.
Hederaceum Micans, Ficus lyrata ‘Fiddle Leaf Fig’, and Monstera deliciosa ‘Thai Constellation’.
What kind of information is available in the Root-houseplants.com Houseplant Library?
The Houseplant Library offers detailed articles and general care guides for various plants, such as Epipremnum aureum Pothos, Spathiphyllum, Scindapsus, Dieffenbacchia, Zamioculcas, and Euphorbia.undefined
|
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Root-houseplants.com Reviews Latest Discussions & Reviews: |
Leave a Reply