Selectedremovals.co.uk Reviews

Based on checking the website Selectedremovals.co.uk, it appears to be a legitimate and well-regarded removals and storage company operating in Cambridge, Cambridgeshire, East Anglia, and across the UK.

The site highlights their extensive range of services, from student and house moves to office relocations and secure storage solutions.

They emphasize their professionalism, efficiency, and customer-centric approach, aiming to provide “exceptional customer service, intelligently planned logistics and a happy customer from the first hello, to the final goodbye.” The strong focus on reliable service for a practical need like moving and storage aligns with principles of beneficial service, making it a permissible and helpful offering.

The website prominently displays numerous accolades and partnerships, including recognition from Three Best Rated as one of the top removal companies in Cambridge for 2024 and 2025, and various regional and national awards for their services.

They also list partnerships with notable institutions such as the University of Cambridge, Cambridge Union, and multiple Cambridge Estate Agents, which lends significant credibility to their operations.

This level of transparency and demonstrable success suggests a trustworthy service provider for those seeking assistance with moving or storage needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Selectedremovals.co.uk Review & First Look

When you first land on Selectedremovals.co.uk, you’re greeted with a clean, professional layout that immediately conveys competence and reliability.

The site design is straightforward, focusing on ease of navigation and clear presentation of their core services: removals and storage.

There’s no fluff, just practical information aimed at potential customers who need to move items, whether it’s a single piece of furniture or an entire office.

• Initial Impressions: The homepage features prominent calls to action “Enquire now,” “View our services” and highlights their award-winning status and high volume of 5-star reviews. This instantly builds trust and suggests a company that prioritizes customer satisfaction.
• Credibility Indicators:
  • Award Recognition: They proudly display awards such as “Top Three Removals Companies in Cambridge” from Three Best Rated 2024 & 2025, “Removals Service of the Year for Cambridge” from Business Awards UK 2024, and “Best Home Moving Business” from Business Awards UK 2025.
  • Preferred Partnerships: Listing the University of Cambridge, Cambridge Union, and local estate agents as preferred partners significantly enhances their standing. These are reputable organizations that would likely vet their service providers thoroughly.
  • Customer Testimonials: The mention of “over 250 5 star reviews” is a powerful social proof. While specific testimonials aren’t immediately visible on the homepage, the aggregate number speaks volumes.
• Service Overview: A quick scan reveals a comprehensive suite of services:
  • Student to house moves
  • Office relocations
  • Secure storage solutions container storage with discounted collection/delivery
  • Packing services fragile or full house
  • Dismantle & assembly services
  • National and international removals
  • Piano moves
• Fleet Details: They even detail their fleet, including an 18-tonne and 7.5-tonne lorry, 4 low loader vans, and a small caddy van. This level of detail assures potential customers that they have the right equipment for various job sizes.

Overall, the first look at Selectedremovals.co.uk presents a highly professional, transparent, and service-oriented business.

They clearly understand the anxieties associated with moving and have structured their online presence to alleviate those concerns by showcasing their expertise, positive track record, and comprehensive capabilities.

This kind of diligent preparation and clear communication is commendable and builds a strong foundation of trust.

Selectedremovals.co.uk Features

Selectedremovals.co.uk offers a robust set of features designed to cover nearly every aspect of the moving and storage process, demonstrating a comprehensive approach to customer needs.

Their emphasis on professionalism and efficiency is evident in the range of services provided.

Comprehensive Moving Services

Selected Removals caters to a broad spectrum of relocation needs, ensuring no job is too big or too small.

• Residential Removals: From student accommodations to full house moves, they handle all sizes of domestic relocations. This includes everything from single items requiring just a driver and van to multi-vehicle operations for large homes.
• Commercial Removals: They specialize in office relocations, understanding the complexities and sensitivities involved in moving a business. This often requires precise planning to minimize downtime and disruption.
• National and International Removals: Their services extend beyond local Cambridge moves, covering both national relocations across the UK and international moves. This broad reach is a significant advantage for customers with diverse needs.
• Specialty Item Handling: They specifically mention piano moves, which highlights their capability to handle delicate, heavy, and valuable items that require specialized equipment and expertise.

Professional Packing and Assembly

To further ease the moving burden, Selected Removals offers tailored support for packing and furniture management.

• Fragile or Full House Packing Services: Customers can opt for professional packing services, whether for delicate items only or for their entire household contents. This saves time and ensures items are packed securely, reducing the risk of damage during transit.
  • Trained personnel use appropriate packing materials.
  • Focus on efficient and safe packing techniques.
• Provision of Packing Materials & Boxes: For those who prefer to self-pack, the company can supply high-quality packing materials and boxes, ensuring customers have access to the right supplies.
• Dismantle & Assembly Services: This invaluable feature means their team can carefully dismantle furniture at the old property and reassemble it at the new location. This is particularly beneficial for complex items like wardrobes, beds, and office desks, saving customers significant effort and time.

Secure Storage Solutions

Beyond just moving, Selected Removals provides secure storage options, which is a crucial feature for many customers.

• Container Storage: Their dedicated storage site between Milton and Waterbeach on the A10 specializes in container storage, known for its security and efficiency.
  • Location: Strategically located for easy access in the Cambridge area.
  • Security: Implies a secure facility, though specific security measures CCTV, alarms aren’t detailed on the homepage, it’s a standard expectation for professional storage.
• Discounted Collection and Delivery Deals: They offer incentives for utilizing their storage, making the process more cost-effective.
• Long-Term Storage Offers: This caters to customers needing storage for extended periods, such as during renovations, international moves, or temporary housing situations.

Customer-Centric Service Delivery

The website emphasizes several operational aspects that underscore their commitment to customer satisfaction.

• Fully Trained & Uniformed Personnel: This indicates a professional and disciplined workforce, enhancing trust and accountability. Uniforms also make staff easily identifiable.
• 30 Day Guaranteed Quotations: Providing fixed quotes that are valid for 30 days allows customers ample time to make decisions without worrying about sudden price changes. This transparency is highly valued.
• Credit Card Payments Welcome: Offering multiple payment options, including credit cards, adds convenience for customers.
• Intelligently Planned Logistics: Their vision includes “intelligently planned logistics,” which means they meticulously plan routes, timings, and resource allocation to ensure smooth, efficient, and timely moves, regardless of scale. This proactive planning helps prevent common moving day headaches.

These features collectively position Selected Removals as a comprehensive, reliable, and customer-focused solution for all moving and storage needs.

Their ability to handle diverse requirements, from a small student move to complex office relocations, coupled with supportive services like packing and storage, makes them a strong contender in the removals market.

Selectedremovals.co.uk Pros & Cons

Understanding the strengths and potential areas for consideration is crucial for any service.

Based on the information presented on their website, Selectedremovals.co.uk showcases numerous advantages, with very few apparent downsides on the surface.

Pros: The Strong Suits of Selected Removals

Selected Removals presents a compelling case for its services, driven by a commitment to quality and customer satisfaction.

• Award-Winning & Highly Rated: This is perhaps their strongest selling point. Boasting “over 250 5-star reviews” and multiple awards from reputable bodies like Three Best Rated and the UK Business Awards speaks volumes.
  • Examples of Awards:
    • “Top Three Removals Companies in Cambridge” Three Best Rated, 2024 & 2025
    • “Removals Service of the Year for Cambridge” Business Awards UK, 2024
    • “Best Home Moving Business” Business Awards UK, 2025
    • “Best Emerging Home Removals Company” S.M.E Business Elite Awards, 2025
  • Impact: These accolades directly translate to a strong reputation and consumer trust, signaling consistent excellence in service delivery.
• Preferred Partner Status: Their partnerships with the University of Cambridge, Cambridge Union, and several local estate agents are significant endorsements. These institutions likely conduct thorough due diligence before associating with any service provider, validating Selected Removals’ reliability and quality.
  • Benefit: For potential customers, this provides an additional layer of reassurance that the company is vetted and trusted by established entities.
• Comprehensive Service Range: They cover an impressive array of services, meaning they can handle diverse needs.
  • Variety: From small student moves and single-item transport to large domestic and commercial relocations, including national and international services.
  • Added Value: Offering packing services fragile or full house, provision of materials, and dismantle/assembly services reduces customer stress and effort.
• Professionalism and Expertise: The emphasis on “fully trained & uniformed personnel” and “intelligently planned logistics” highlights their operational excellence.
  • Trained Staff: Ensures efficient, careful handling of belongings.
  • Logistical Planning: Minimizes delays, ensures smooth transitions, and addresses potential challenges proactively.
• Secure Storage Solutions: The availability of dedicated container storage with discounted collection/delivery and long-term offers adds significant value, catering to temporary or long-term storage needs.
• Transparency in Quotations: “30 day guaranteed quotations” provides pricing clarity and allows customers to plan their budgets effectively without fear of hidden costs or last-minute changes.
• Fully Insured: Being “fully insured” is a critical aspect for any removals company. It offers peace of mind to customers, knowing their belongings are protected against unforeseen circumstances during transit or storage.
• Diverse Fleet: Mentioning their 18-tonne and 7.5-tonne lorries, low loader vans, and a small caddy van shows they have the right vehicle for any scale of job, optimizing efficiency and cost.

Cons: Areas for Consideration

Based solely on the website’s homepage, identifying clear “cons” is challenging as the site effectively presents a strong positive image.

However, some minor points of consideration could be:

• Pricing Not Explicitly Stated: While they offer “30-day guaranteed quotations,” actual pricing or even a general pricing structure e.g., hourly rates, fixed rates for certain services is not provided on the website. Customers must inquire to get a quote, which is standard for bespoke services like removals but might require an extra step for initial budgeting.
• Specific Security Details for Storage: While “secure storage” is mentioned, the website doesn’t elaborate on the specific security measures in place e.g., 24/7 CCTV, alarm systems, on-site personnel. For customers with highly valuable items, this might be a detail they seek.
• Limited Online Booking/Estimation Tools: The primary call to action is to “Enquire now” via a contact form or phone call. Some modern service providers offer online estimation tools or even direct booking functionalities, which could streamline the initial inquiry process for some users. However, for complex services like removals, a direct conversation is often preferred for accuracy.
• Depth of Customer Reviews: While “over 250 5-star reviews” are mentioned, direct links or embedded testimonials on the main service pages would offer more immediate social proof. The Instagram link shows their work, but direct textual reviews from satisfied customers would be a powerful addition.

In summary, the pros of Selected Removals significantly outweigh any minor considerations based on their website.

Their strong reputation, comprehensive services, and commitment to professionalism position them as a highly reliable choice for removals and storage needs.

The aspects listed as ‘cons’ are largely typical for personalized service businesses and don’t detract significantly from their overall appeal.

Selectedremovals.co.uk Pricing

Understanding pricing for a bespoke service like removals and storage is typically handled through a quotation process rather than fixed rates.

Selectedremovals.co.uk follows this industry standard, emphasizing transparent and guaranteed quotations.

The Quotation Process

Selected Removals operates on a quotation basis, meaning they provide customized pricing based on the specific needs of each customer’s move or storage requirements.

• 30 Day Guaranteed Quotations: This is a key feature highlighted on their website. Once you receive a quote from Selected Removals, that price is locked in for 30 days. This provides:
  • Price Stability: Customers don’t have to worry about the cost changing unexpectedly within a month.
  • Planning Time: It allows ample time to compare quotes, finalize moving dates, and make an informed decision without feeling rushed.
• Factors Influencing Price: While the website doesn’t list exact prices, the cost of removal services typically depends on several variables:
  • Volume of Items: The sheer quantity and size of belongings to be moved. This dictates the size and number of vehicles required.
  • Distance of Move: Local moves within Cambridge will naturally cost less than national or international relocations.
  • Type of Property: Moving from a small flat versus a large multi-story house can affect the time and labor required.
  • Access Challenges: Factors like narrow stairs, lack of parking, or long carrying distances can influence labor costs.
  • Additional Services: Opting for services like full packing, fragile item packing, dismantle and reassembly, or piano moves will add to the overall cost.
  • Storage Duration and Volume: For storage, the price is determined by the volume of items stored e.g., per container and the length of the storage period short-term vs. long-term.
• How to Obtain a Quote: The website strongly encourages potential customers to get in touch for a quote.
  • Contact Form: A direct inquiry form on their website is the primary method.
  • Phone Call: They provide a direct phone number: 01223 665700. This allows for a more immediate discussion of specific needs.

Storage Pricing Considerations

For their secure storage solutions, the website mentions specific benefits related to pricing:

• Discounted Collection and Delivery Deals: This indicates that opting for their storage services, especially in conjunction with a removal, can lead to cost savings on the logistics of getting items into and out of storage.
• Long Term Storage Offers: This suggests that customers committing to extended storage periods may receive more favorable rates, making it a viable option for those needing long-term solutions.

Why No Standard Pricing?

It’s common for professional removal companies not to list standard pricing because each move is unique.

Providing a generic price list would be misleading and could lead to customer dissatisfaction if the actual cost significantly deviates.

A tailored quotation ensures accuracy and transparency for the specific service required.

This approach allows Selected Removals to account for all variables and provide an exact, guaranteed price upfront, which is a fair and practical approach for both the company and the customer.

In essence, while you won’t find a price list on Selectedremovals.co.uk, their transparent 30-day guaranteed quotation system and the various factors they consider ensure that the pricing you receive is precise and trustworthy for your specific moving or storage needs.

Selectedremovals.co.uk Alternatives

When considering removal and storage services, it’s wise to explore alternatives to ensure you find the best fit for your specific needs, budget, and timeline.

While Selectedremovals.co.uk presents itself as a highly reputable option in Cambridge and beyond, other companies operate in the same market with varying service models and specialties.

Local and Regional Removal Companies

The UK, especially areas like Cambridge, has a competitive market for removal services.

• Other Cambridge-Based Movers: Many independent and smaller removal companies operate locally. Searching for “Cambridge removals” or “movers near me” will reveal several options. These smaller outfits might offer more personalized service, or potentially more competitive rates for very small jobs, though they may not have the same fleet size or extensive award recognition as Selected Removals.
  • Key Search Terms: “Cambridge removal companies,” “local movers Cambridge,” “house removals Cambridge.”
• Regional Chains: Larger regional companies might have branches in Cambridge or serve the area from nearby hubs. These often offer a similar range of services to Selected Removals, including packing and storage.

National Removal Companies

For those undertaking national or international moves, larger companies with a broader network might be considered.

• Pickfords: One of the oldest and most established removal companies in the UK, offering comprehensive domestic, international, and office relocation services. They have a vast network and experience with complex moves.
• Britannia Movers International: Another major player with a nationwide network of independent removal companies operating under the Britannia brand. They offer a full range of services, including international shipping and storage.
• Robinsons Relocation: A well-known national and international removals company, particularly strong in corporate and overseas moves, alongside domestic services.

Self-Move Options DIY

For those on a tighter budget or with fewer items, a DIY approach is a viable alternative.

• Van Hire Companies: Companies like Enterprise Flex-E-Rent, Hertz Van Rental, Europcar, or local independent van hire services allow you to rent a suitable vehicle van or small truck for a day or more.
  • Pros: Can be significantly cheaper, full control over your belongings.
  • Cons: Requires significant physical effort, you are responsible for packing, loading, driving, and insuring your items.
• Removals Pods/Containers: Services like PODS though less common in the UK compared to the US or similar container-based solutions allow you to pack a container at your leisure, and then the company transports it to your new location or a storage facility.
  • Pros: Flexible packing schedule, professional transport.
  • Cons: Less suitable for immediate or very large moves, may still require self-loading.

Man with a Van Services

For smaller moves, single item transport, or student relocations, a “man with a van” service can be a cost-effective choice.

• Platforms: Websites like AnyVan or local classifieds can connect you with independent operators.
  • Pros: Often very flexible, affordable for small loads.
  • Cons: Service quality can vary, may not be insured to the same level as professional companies, limited capacity for large moves.

Storage-Only Providers

If your primary need is storage, without immediate removal services, specialized storage facilities are abundant.

• Self-Storage Units: Companies like Big Yellow Storage, Safestore, Access Self Storage, or local independent self-storage facilities offer various unit sizes for rent.
  • Pros: You have direct access to your unit, flexible rental terms.
  • Cons: You need to arrange transport to and from the facility yourself.

When evaluating alternatives, it’s crucial to consider:

• Reputation and Reviews: Check independent review platforms Google Reviews, Trustpilot for customer feedback.
• Insurance Coverage: Ensure the company is fully insured for goods in transit and storage.
• Quotation Details: Compare what’s included in each quote packing, materials, assembly, waiting time.
• Availability: Especially during peak moving seasons, check if the company can accommodate your preferred dates.

While Selectedremovals.co.uk clearly presents a high standard of service with strong credentials, exploring these alternatives allows you to make a fully informed decision tailored to your specific relocation needs.

How to Cancel Selectedremovals.co.uk Services General Advice

For services like those offered by Selectedremovals.co.uk, “cancellation” typically refers to discontinuing a booked removal or storage service, or altering the terms of an ongoing storage agreement.

Unlike subscription services, there isn’t a “cancel subscription” button. Instead, it involves direct communication.

General Steps for Service Cancellation

1. Review Your Agreement/Quotation:
   • Before contacting them, carefully re-read the quotation or any service agreement/contract you received. This document should outline their cancellation policy, including any fees, notice periods, or conditions for refunds if applicable.
   • Look for clauses related to “cancellation,” “postponement,” “amendment,” or “termination of service.”
2. Act Promptly:
   • The sooner you notify them of your intent to cancel or change, the better. Late cancellations often incur higher fees or may result in forfeiture of deposits, especially if resources vehicles, personnel have already been allocated.
3. Contact Selected Removals Directly:
   • Phone Call: The most immediate method is usually a phone call. Their website prominently displays their phone number: 01223 665700. This allows for real-time discussion and clarification.
   • Email/Written Communication: Follow up any phone conversation with an email or written communication. This creates a documented record of your cancellation request, including the date and time.
     • The website’s contact form might be suitable for initial inquiries, but for formal cancellation, an email directly to their administrative address if provided is usually preferred.
   • State Your Intent Clearly: In your communication, clearly state your booking reference number if you have one, the date of the service you wish to cancel, and your reason for cancellation optional, but can sometimes help with flexibility.
4. Confirm Cancellation:
   • Always ask for written confirmation of your cancellation from Selected Removals. This could be an email or a formal letter. This confirmation should acknowledge the cancellation and detail any applicable charges or refunds.
5. Address Deposits/Payments:
   • Discuss the refund of any deposits or pre-payments you may have made. Cancellation policies often stipulate a percentage of the deposit that is non-refundable, especially if cancelled within a short timeframe of the service date.

Specific to Storage Services

If you have an ongoing storage agreement with Selected Removals, “cancellation” means terminating your storage unit rental.

• Notice Period: Storage agreements typically require a notice period e.g., 7 days, 14 days, or 30 days before you vacate your unit. Check your storage contract for this detail.
• Removal of Goods: You will need to arrange for the removal of your goods from the storage facility. They may offer assistance with this, potentially at a charge, or you might need to arrange independent transport.
• Final Invoice: Ensure you settle any outstanding payments for the storage period up to your vacating date.

Given that Selected Removals prides itself on “exceptional customer service,” it’s reasonable to expect a professional and clear process for cancellations.

However, always be prepared by reviewing your own documents and communicating promptly and clearly.

Selectedremovals.co.uk vs. Man and Van Cambridge Example Competitor

When comparing Selectedremovals.co.uk with a typical “Man and Van Cambridge” service, you’re essentially looking at two different tiers of moving solutions.

While both aim to transport items, their operational models, scale of service, and pricing structures vary significantly.

Let’s use “Man and Van Cambridge” as a generic representative of smaller, often independent moving options.

Selectedremovals.co.uk

Strengths:

• Professionalism & Reputation:
  • Award-Winning: Multiple accolades Three Best Rated, UK Business Awards directly attest to their quality and service excellence.
  • Established Partnerships: Endorsements from the University of Cambridge and local estate agents provide significant credibility.
  • Fully Insured: Offers comprehensive protection for your belongings, a crucial aspect often overlooked by smaller operators.
  • Uniformed, Trained Personnel: Indicates a higher standard of professionalism, accountability, and expertise in handling goods.
• Comprehensive Service Range:
  • Scale: Handles everything from single items to full house moves, office relocations, and national/international removals.
  • Added Services: Offers professional packing fragile or full house, supply of packing materials, and dismantle/assembly services, providing a full-service experience.
  • Specialty Moves: Capable of handling delicate items like pianos, requiring specialized equipment and knowledge.
• Fleet & Logistics:
  • Diverse Fleet: Possesses a range of vehicles 18-tonne, 7.5-tonne lorries, various vans suitable for any move size.
  • Intelligent Planning: Focus on meticulous logistical planning ensures efficiency, minimizes delays, and handles complex moves smoothly.
• Secure Storage: Offers dedicated container storage with associated services, providing a seamless solution for combined moving and storage needs.
• Transparency: Provides 30-day guaranteed quotations, offering price stability and clarity.
• Payment Options: Accepts credit card payments, adding convenience.

Best For:

• Medium to Large-Scale Moves: Full house moves, office relocations, or moves requiring multiple vehicles and a team.
• Complex Moves: Where packing, dismantling, assembly, or specialty item handling is required.
• Long-Distance or International Moves: Their network and experience are invaluable.
• Customers Seeking Peace of Mind: Those who prioritize insurance, professionalism, and a comprehensive, hassle-free service, even if it comes at a higher cost.
• Customers Needing Storage: Seamless integration of removal and storage.

Man and Van Cambridge Generic Example

• Cost-Effectiveness: Often the most budget-friendly option, especially for small moves.
• Flexibility & Speed: Can sometimes offer quicker availability for last-minute or small jobs.
• Simplicity: Ideal for straightforward moves with minimal items.
• Direct Communication: You often deal directly with the individual driver/owner.

Weaknesses:

• Limited Scope: Primarily suited for small moves e.g., student moves, single-room flats, transporting specific items. They typically lack the capacity for large-scale domestic or commercial moves.

• Variable Professionalism: Quality can vary widely. Some operators are highly professional, others less so, leading to inconsistent service.

• Limited Services: Rarely offer comprehensive services like professional packing, dismantle/assembly, or secure storage.

• Insurance Coverage: Insurance might be basic or absent, potentially leaving your belongings unprotected in case of damage or loss. Always verify their insurance status.

• Fleet Limitations: Usually operate with one or two vans, limiting capacity for larger loads or multiple trips.

• Logistical Planning: Less emphasis on complex logistical planning. often more about getting items from A to B directly.

• No Formal Quotations: Often provide informal estimates rather than guaranteed quotations, which can sometimes lead to unexpected costs.

• Payment Methods: May primarily prefer cash.

• Small Moves: Single items, student moves, moving contents of a studio apartment.

• Tight Budgets: When cost is the absolute primary driver.

• DIY-Assisted Moves: Where you plan to do most of the packing and loading yourself.

• Flexibility: For last-minute or less formal arrangements.

Conclusion of Comparison

The choice between Selectedremovals.co.uk and a “Man and Van Cambridge” service boils down to your specific needs, budget, and desired level of service.

• For a professional, insured, full-service, and complex move where peace of mind is paramount, Selectedremovals.co.uk is the clear winner. Their numerous awards and partnerships underscore their commitment to high standards.
• For very small, simple, budget-conscious moves where you’re comfortable with less formal arrangements and potentially less comprehensive insurance, a “Man and Van” service might suffice. However, due diligence in checking their reputation and insurance is critical.

In essence, Selectedremovals.co.uk represents the established, premium end of the market, offering a comprehensive, worry-free moving experience, while “Man and Van” services fill a niche for simpler, more economical transport.

Customer Support & Accessibility

A key component of any reputable service provider is their customer support and how accessible they make it for clients to reach them.

Based on their website, Selectedremovals.co.uk seems to prioritize direct communication channels to assist their customers.

Direct Communication Channels

Selected Removals offers straightforward and traditional methods for customers to get in touch, ensuring clear communication for inquiries, bookings, and support.

• Phone Support: This is their most prominent and immediate point of contact.
  • Number: 01223 665700 is clearly displayed across the website, including the header and footer.
  • Benefit: Allows for real-time conversations, immediate clarification of queries, and personalized discussion of complex moving needs. This is crucial for a service that requires detailed planning and potentially last-minute adjustments.
• Online Contact Form: The website features a dedicated contact form for inquiries.
  • Functionality: Customers can input their name, email, phone number, and a message to request a quote or ask questions.
  • Benefit: Provides a convenient asynchronous communication method for those who prefer written communication or are reaching out outside of business hours. It also ensures all necessary contact details are captured accurately.
• Email Implied: While a direct email address isn’t explicitly listed on the homepage’s contact section, completing the contact form or engaging through phone likely leads to email correspondence for quotes, confirmations, and ongoing communication.
• Physical Address Implied: As a localized service in Cambridge with a storage facility, they would have a physical base, which typically means a postal address for formal correspondence, though this isn’t immediately publicized on the homepage.

Accessibility Features

• Clear Call to Action: The “Enquire now” buttons are strategically placed throughout the site, making it easy for users to initiate contact.
• Mobile Responsiveness: A professional website like theirs would typically be mobile-responsive, ensuring that customers can access and navigate the site and its contact information easily from any device. This is crucial as many users conduct initial research on smartphones.
• Instagram Presence: While not a direct customer support channel for immediate issues, their Instagram page linked on the homepage provides a visual insight into their operations and recent work. It can serve as an informal way to see their activity and perhaps direct message them for general inquiries, though serious matters should always go through phone or official contact forms.
  • Benefit: Shows transparency and an active engagement with their brand image, potentially reassuring customers about their ongoing operations.

What’s Not Explicitly Detailed

• Live Chat: There’s no mention of a live chat feature on the website, which some modern service businesses offer for instant text-based support.
• Dedicated Customer Portal: For ongoing services like storage, a customer portal where clients can manage their accounts, view invoices, or track service progress isn’t explicitly mentioned on the homepage. While not essential for all moving companies, it can enhance customer experience.
• Operating Hours: While they offer phone support, their specific operating hours for phone lines or office visits are not immediately clear from the homepage, though this information would likely be provided upon contact or during the quotation process.

Overall, Selectedremovals.co.uk seems to offer robust and accessible customer support primarily through direct phone calls and an online inquiry form.

These are effective and widely preferred methods for managing personalized service requests like removals and storage, ensuring that customers can easily reach out and receive tailored assistance.

The directness of their approach aligns with their emphasis on “exceptional customer service.”

Selectedremovals.co.uk Security and Trust

For a service that involves handling personal belongings and possibly sensitive information, security and trust are paramount.

Selectedremovals.co.uk projects a strong image of trustworthiness through various aspects highlighted on their website.

Operational Security Measures

While the website doesn’t delve into granular details of their internal security protocols which is common for competitive reasons, it does emphasize elements that contribute to overall operational security.

• Fully Insured: This is a critical trust factor. Being “fully insured” means that in the unlikely event of damage or loss to your belongings during transit or storage, there is a mechanism for compensation. This provides significant peace of mind.
  • Importance: Customers entrust valuable and often irreplaceable items to removal companies. Insurance mitigates financial risk for the client.
• Professional Personnel: The mention of “fully trained & uniformed personnel” implies a commitment to responsible and secure handling of items.
  • Training: Suggests staff are taught proper lifting, packing, and loading techniques, reducing the risk of damage.
  • Uniforms: Aid in identification, ensuring only authorized personnel are handling your possessions.
• Secure Storage Solutions: Their dedicated container storage facility is advertised as “secure storage.” While specific security technologies e.g., CCTV, access control, alarms aren’t detailed on the homepage, the implication is that the facility is designed to protect stored goods.
  • Key Aspect: For long-term storage, the security of the facility itself is as important as the care taken during transit.
• Fleet Management: A well-maintained and diverse fleet of vehicles, as described on their site, contributes to secure transit. Proper vehicle maintenance reduces the risk of breakdowns and accidents.

Building Trust and Credibility

Beyond operational security, Selectedremovals.co.uk heavily leverages social proof and formal recognition to build customer trust.

• Award-Winning Status: Winning numerous regional and national awards for their services e.g., “Removals Service of the Year,” “Best Home Moving Business” serves as external validation of their quality and reliability.
  • Impact: Awards from reputable organizations like Three Best Rated and UK Business Awards are strong indicators of consistent high performance and customer satisfaction.
• High Volume of Positive Reviews: Boasting “over 250 5-star reviews” is powerful social proof. While the reviews aren’t directly embedded on the homepage, the sheer number implies widespread customer satisfaction. This suggests that past clients have had positive experiences and trust the company.
• Preferred Partner Status: Partnerships with prestigious institutions like the University of Cambridge and the Cambridge Union, along with local estate agents, are significant endorsements.
  • Vetting Process: These organizations likely have stringent vetting processes for their preferred suppliers, meaning they trust Selected Removals to deliver high-quality and reliable services. This association transfers a level of institutional trust to the company.
• Transparency in Quotations: Offering “30-day guaranteed quotations” builds trust by providing clear, upfront pricing without hidden fees, allowing customers to budget confidently.
• Clear Contact Information: Readily available phone number and an online contact form enhance trust by showing accessibility and a willingness to communicate directly with potential and existing clients.
• Active Social Media Presence: Their Instagram link suggests an active and transparent company, sharing their work visually. This adds a layer of authenticity.

In conclusion, Selectedremovals.co.uk establishes a strong foundation of security and trust through its comprehensive insurance, professional staff, commitment to secure storage, and critically, through its externally validated awards and high-profile partnerships.

For customers seeking a reliable and secure moving and storage service, these factors combine to present a very trustworthy option.

Frequently Asked Questions

What services does Selectedremovals.co.uk offer?

Selectedremovals.co.uk offers a comprehensive range of removal services including student, house, and office moves, national and international relocations, fragile and full house packing services, provision of packing materials, furniture dismantle and assembly services, and secure container storage solutions. They also handle specialty items like pianos.

Where does Selectedremovals.co.uk operate?

Selectedremovals.co.uk provides removal services across Cambridge, Cambridgeshire, East Anglia, and throughout the UK.

Their secure storage facility is located between Milton and Waterbeach on the A10.

Is Selectedremovals.co.uk an award-winning company?

Yes, Selectedremovals.co.uk is an award-winning company.

They have been recognized by Three Best Rated as one of the top 3 removal companies in Cambridge 2024 & 2025, won “Removals Service of the Year for Cambridge” from the UK Business Awards 2024, and received “Best Home Moving Business” from the UK Business Awards 2025, among other accolades. Bridgeinvest-market.net Reviews

How many 5-star reviews does Selectedremovals.co.uk have?

Selectedremovals.co.uk boasts over 250 5-star reviews, indicating a strong track record of customer satisfaction.

Is Selectedremovals.co.uk fully insured?

Yes, Selectedremovals.co.uk is fully insured, providing peace of mind for customers regarding the safety and protection of their belongings during removal and storage.

Does Selectedremovals.co.uk offer packing services?

Yes, they offer both fragile and full house packing services.

They also provide packing materials and boxes if you prefer to pack yourself.

Can Selectedremovals.co.uk help with furniture assembly?

Yes, Selectedremovals.co.uk provides dismantle and assembly services for furniture as part of their comprehensive offerings. Growbyemail.com Reviews

Do they offer storage solutions?

Yes, they offer secure container storage solutions at their site located between Milton and Waterbeach on the A10, with discounted collection and delivery deals and long-term storage offers.

What types of vehicles does Selectedremovals.co.uk use?

Their removals fleet includes an 18-tonne and 7.5-tonne lorry, 4 low loader vans, and a small caddy van, enabling them to handle various sizes of moves efficiently.

Are their staff trained and uniformed?

Yes, Selectedremovals.co.uk employs fully trained and uniformed personnel to ensure professionalism and efficiency in their services.

How do I get a quote from Selectedremovals.co.uk?

You can get a quote by using the contact form on their website or by calling them directly at 01223 665700.

Are quotations guaranteed by Selectedremovals.co.uk?

Yes, they offer 30-day guaranteed quotations, ensuring price stability for a month after you receive your quote. Ecodek.co.uk Reviews

Does Selectedremovals.co.uk work with universities or estate agents?

Yes, Selectedremovals.co.uk is a preferred moving company for the University of Cambridge, Cambridge Union, and multiple Cambridge Estate Agents.

Does Selectedremovals.co.uk handle international moves?

Yes, they offer national and international removal services.

What kind of items can Selectedremovals.co.uk move?

They can move a wide range of items from single furniture pieces to entire house contents and office equipment, including specialty items like pianos.

Can I pay for Selectedremovals.co.uk services with a credit card?

Yes, Selectedremovals.co.uk welcomes credit card payments for their services.

How does Selectedremovals.co.uk ensure efficient logistics?

Their vision includes “intelligently planned logistics” to ensure efficiency and professionalism from the initial contact to the final delivery. Revolutionattire.com Reviews

What makes Selectedremovals.co.uk different from a “man with a van” service?

Selectedremovals.co.uk is a fully insured, award-winning, professional company with a diverse fleet and trained staff, offering comprehensive services like packing, assembly, and secure storage for moves of all sizes.

A “man with a van” service is typically a smaller, less formal operation, often uninsured, and best suited for very small, simple moves.

How do I cancel a service with Selectedremovals.co.uk?

To cancel a service, you should review your service agreement for their cancellation policy, then contact Selected Removals directly by phone 01223 665700 and follow up with written confirmation email or contact form to document your request.

What should I do if I need long-term storage?

Selectedremovals.co.uk offers long-term storage options at their secure container facility.

You should contact them directly to discuss specific long-term storage deals and requirements. Wishup.co Reviews

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