Based on looking at the website ShipByMail.com, it presents itself as a parcel forwarding service based in Canada, aiming to help individuals and small businesses shop from Canadian stores and ship items internationally.
The service offers features like a free Canadian address, package consolidation, and assisted purchase options.
Here’s an overall review summary:
- Service Type: Parcel Forwarding and Assisted Purchase
- Headquarters: Port Coquitlam, B.C., Canada
- Key Features: Free Canadian address, package consolidation, express shipping, tax-free purchases via BuyForMe, free storage 30 days for premium, customs declaration assistance, customer service, package insurance.
- Ethical Considerations: The service appears to operate within permissible commercial boundaries, focusing on logistics and trade. There are no immediate red flags related to forbidden categories like gambling, interest-based transactions, or immoral content. The emphasis on legitimate purchases and shipping aligns with ethical business practices.
- Transparency: The website provides details on pricing, how the service works, FAQs, and contact information.
- Trustworthiness Indicators: Includes a physical address, phone number, and claims of package insurance. The “2017-2020 ShipByMail.com All Rights Reserved” might suggest the last update year, which could be a point for further inquiry regarding ongoing updates and operations. The donation to the Canadian Red Cross is a positive social responsibility indicator.
- Recommendation: Based on the information presented on the website, ShipByMail.com seems to be a legitimate parcel forwarding service. However, as with any online service involving international logistics and payments, users should always exercise due diligence, starting with a free account to test their responsiveness and understanding of their terms of service before committing to large or critical shipments.
ShipByMail.com positions itself as a solution for those looking to access the Canadian market from abroad.
Imagine you’re in the US, Europe, or anywhere else, and you want that specific Canadian gadget or apparel that won’t ship directly to your door. That’s where a parcel forwarder steps in.
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ShipByMail essentially provides you with a Canadian mailbox.
You order your items to that address, and then they receive them, consolidate them if you’ve got multiple packages, and forward them to your actual location.
They even offer a “BuyForMe” service, which is pretty handy if a Canadian retailer doesn’t accept your international payment method. They’ll buy the item for you and then ship it out.
This kind of service can be a real game-changer for international shoppers, but it’s crucial to understand the ins and outs before in.
Here are some alternatives for parcel forwarding and international shipping services:
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- Key Features: US address, package consolidation, tax-free shopping in certain states, fast shipping options, 45-day free storage.
- Average Price: Varies based on package weight, dimensions, destination, and chosen shipping carrier. Often provides competitive rates.
- Pros: Reputable, excellent customer service, user-friendly interface, good for shopping from US stores.
- Cons: Primarily focused on US forwarding, storage duration is less than some competitors.
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- Key Features: US address, package consolidation, customs documentation, various shipping carriers DHL, FedEx, UPS, personal shopper service.
- Average Price: Membership fees monthly/annual plus shipping costs. Shipping rates vary by destination and package details.
- Pros: Long-standing reputation, extensive global reach, reliable, good for frequent international shoppers.
- Cons: Membership fees can add up for infrequent users, some customers report higher shipping costs compared to alternatives.
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- Key Features: US address, package consolidation, package photos, 45-day free storage, parcel insurance.
- Average Price: Pay-as-you-go pricing, no mandatory monthly fees. Shipping costs are based on package weight and destination.
- Pros: Flexible pricing, good for one-off shipments, transparency with package photos, good customer support.
- Cons: Interface might be less polished than larger competitors, some services like personal shopper might have additional fees.
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- Key Features: US, Canada, UK, and EU addresses, package consolidation, personal shopper service, quick processing times.
- Average Price: Pay-per-use, with shipping rates dependent on origin, destination, and package specifics.
- Pros: Multiple international addresses, good for shoppers needing access to various markets, efficient service.
- Cons: Might be slightly more expensive for basic services compared to some US-only forwarders, less established than MyUS or Stackry.
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- Key Features: US address, package consolidation, customs forms assistance, 90 days free storage, parcel protection.
- Average Price: No membership fees, shipping rates vary.
- Pros: Generous free storage period, strong focus on customer support, good for larger or multiple shipments over time.
- Cons: Fewer advanced features compared to premium services, primarily US-focused.
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- Key Features: Multiple global addresses US, UK, China, etc., package consolidation, simple pricing structure.
- Average Price: One-time lifetime membership fee plus per-weight shipping charges.
- Pros: Global presence with local Aramex offices, straightforward pricing, good for accessing multiple regions.
- Cons: Less flexible with carrier choices, some users report slower shipping times compared to express options.
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- Key Features: US address, package consolidation, package photos, 45-day free storage, mail forwarding.
- Average Price: Basic membership is free. premium tiers offer more features. Shipping costs vary.
- Pros: Good for individuals and small businesses, competitive shipping rates, useful for receiving mail in addition to packages.
- Cons: Customer service can be inconsistent, website interface might feel a bit dated.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
ShipByMail.com Review & First Look
When you land on ShipByMail.com, the first thing that hits you is their promise of “Canada’s Affordable Global Express Parcel Forwarder.” This is their core value proposition, clearly stated upfront.
They aim to solve a common problem: accessing products from Canadian retailers when you’re not physically in Canada.
For anyone who’s ever tried to buy something online only to be met with “this item does not ship to your location,” a service like this suddenly looks very appealing.
Initial Impressions and User Interface
The website’s design is clean and functional, prioritizing clarity over flashy aesthetics.
You immediately see options to “Sign Up Now” and “Get your FREE CANADIAN ADDRESS instantly,” which are their primary calls to action. Statecashmere.com Review
The layout guides you through their offerings, starting with services for individuals and then extending to small businesses and Amazon sellers.
The inclusion of a “Watch Video” link suggests they understand that some users prefer visual explanations.
Transparency of Information
One crucial aspect of any online service, especially one handling your packages and payments, is transparency. ShipByMail.com does a decent job here.
They clearly list their physical address 3130-580 Seaborne Ave Port Coquitlam, B.C. Pourchet.com Review
V3B 0M3 CANADA and a phone number +1 778-727-1427. This level of contact information is a strong positive signal, indicating a legitimate operation rather than an elusive online storefront.
Furthermore, they provide links to their “Shipping & Pricing,” “FAQ,” “Support,” “How ShipByMail Works,” and “About Us” pages, suggesting a comprehensive information architecture.
Claims and Promises
ShipByMail.com makes several bold claims: “Save up to 70% on International Shipping” and “receive your parcel between 3-7 Business Days!” These are significant promises that would naturally attract users.
They also highlight “Tax-Free Purchases” through their BuyForMe service, which can be a substantial saving for international buyers, though it’s important to understand the specifics of how this tax exemption works usually by the forwarder purchasing the item on behalf of a non-resident. The presence of a “2017-2020 ShipByMail.com All Rights Reserved” copyright notice at the bottom suggests the website hasn’t been significantly updated since 2020, which is a minor red flag for a service that relies on up-to-date information regarding shipping regulations and pricing.
ShipByMail.com Features
ShipByMail.com packs several features designed to streamline international shopping and shipping. These aren’t just buzzwords. Flixtrain.com Review
They’re the operational gears that make a parcel forwarding service tick.
Understanding each feature is key to evaluating if this platform fits your specific needs.
Free Canadian Address
This is the cornerstone of any parcel forwarding service.
When you sign up, ShipByMail.com provides you with a unique Canadian shipping address. Think of it as your virtual mailbox in Canada.
When you shop at Canadian online stores that don’t ship internationally, you use this address as your delivery point. Pasnormalstudios.com Review
The system is designed to be instant, meaning you can get set up and start shopping relatively quickly.
This bypasses geographical restrictions and opens up the Canadian retail market to global consumers.
BuyForMe Assisted Purchase Service
This feature is a lifesaver for international shoppers who face payment barriers.
Sometimes, Canadian merchants might not accept international credit cards or simply require a Canadian billing address.
With “BuyForMe,” ShipByMail.com acts as your proxy buyer. Zumba-liege.weebly.com Review
You tell them what you want, they purchase the item on your behalf using their local payment methods, and then forward it to you.
A significant advantage highlighted is “Tax Free Purchases” for all BuyForMe transactions.
This implies that they structure the purchase in a way that avoids Canadian sales taxes, which can result in considerable savings, especially on high-value items.
It’s crucial to verify the exact conditions under which these tax savings apply, as tax laws can be complex and vary by province.
Consolidation and Repacking
One of the biggest cost-saving opportunities in international shipping comes from consolidation. Sandmarc.com Review
If you order multiple items from different Canadian stores, they might arrive at ShipByMail.com’s warehouse as separate packages.
Their consolidation service allows them to combine these individual packages into one larger shipment.
This reduces the total volumetric weight or chargeable weight and the number of tracking numbers, leading to significant savings on international shipping fees.
Repacking further optimizes this by removing unnecessary packaging, reducing the parcel’s dimensions and weight, and securing the contents for transit.
This is a critical feature for maximizing efficiency and minimizing expenses. Capitalbmh.com Review
Express Shipping and Savings
ShipByMail.com claims “Save up to 70% on International Shipping” with delivery between “3-7 Business Days.” These are bold claims.
Such savings are often realized through strategic partnerships with major international carriers and by leveraging economies of scale.
Express shipping, while faster, typically comes at a premium.
The “70% savings” might refer to comparing their consolidated rates against shipping each package individually directly from the retailer, or against standard international postal services.
It’s always advisable to get a quote and compare it with other carriers for similar services to truly understand the extent of these savings. Certapro.com Review
The 3-7 business day delivery window is competitive for international express shipments.
Free Storage and Package Insurance
Premium membership includes “30 days of free storage” at their warehouse.
This is vital for customers who are waiting for multiple packages to arrive before consolidating them into a single shipment. Beyond 30 days, storage fees would likely apply.
This offers flexibility but also requires users to be mindful of the storage period.
Furthermore, the promise that “Your package will be insured against damage and loss” offers peace of mind. Streetsmarttransmission.com Review
Shipping internationally always carries a risk, and insurance provides a safety net.
It’s important to review the terms and conditions of this insurance – what it covers, the maximum coverage amount, and the claims process – as these details can vary significantly.
Customs Declaration Assistance and Customer Service
Navigating international customs can be daunting.
ShipByMail.com states that “Your package will be accompanied with all customs documents to facilitate efficient customs clearances.” This assistance can prevent delays and unexpected fees at the destination country’s border. Proper documentation is crucial for smooth transit.
They also offer “Customer Service Assistance with any shipping, ordering, returns or exchange issues.” Reliable customer support is paramount in logistics, where issues can arise at various stages. Alphavantage.co Review
The ability to get help with returns or exchanges, even after the item has been shipped to their Canadian address, adds another layer of value, especially for international shoppers who might otherwise find it difficult to manage these processes remotely.
ShipByMail.com Pros & Cons
Alright, let’s break down the good, the bad, and the slightly ambiguous about ShipByMail.com.
Every service has its strengths and weaknesses, and understanding them is key to making an informed decision.
The Pros: What ShipByMail.com Does Well
- Access to Canadian Market: This is the primary benefit. If you’re outside Canada and want to buy from Canadian retailers, ShipByMail.com provides the essential bridge. This opens up a wider range of products and potentially better deals.
- Cost Savings Through Consolidation: Their consolidation and repacking service is a significant money-saver. Shipping multiple small packages individually across borders can be prohibitively expensive. Combining them into one larger shipment can dramatically reduce overall shipping costs, often making international purchases feasible.
- Tax-Free Shopping via BuyForMe: The claim of “Tax Free Purchases” when using their BuyForMe service is a huge potential advantage. Canadian sales taxes can add 5% to 15% to an item’s price, so avoiding this can lead to substantial savings, especially on high-value goods.
- Assisted Purchase BuyForMe: For those facing payment gateway issues or geographical restrictions on their credit cards, the BuyForMe service is invaluable. It removes a major hurdle in international online shopping.
- Package Insurance: The provision of package insurance against damage and loss offers peace of mind. Knowing your shipment is protected adds a layer of security to the international shipping process.
- Customer Support and Customs Assistance: Offering help with shipping, ordering, returns, exchanges, and customs documentation suggests a commitment to a comprehensive customer experience. Smooth customs clearance is vital for timely delivery.
- Clear Contact Information: The presence of a physical address and phone number on their website builds trust and legitimacy, indicating a real operational base.
The Cons: Areas Where ShipByMail.com Could Improve or Raises Questions
- Video Link Functionality: Some “Watch Video” links on the homepage might point to
javascript:void0.instead of an actual video. This indicates broken or placeholder links, which can detract from user experience and suggest a lack of attention to detail or incomplete setup. - Transparency on Savings & Speed Claims: While “Save up to 70%” and “3-7 Business Days” are attractive, the website doesn’t immediately show the specific carriers used or a clear breakdown of how these savings are calculated. For savvy consumers, more granular data or case studies would enhance credibility.
- Pricing Clarity: While there’s a “Shipping & Pricing” link, getting an immediate, transparent quote without signing up might not be straightforward. Users often prefer a quick estimator tool on the homepage before committing to registration.
- Customer Reviews & Reputation: The website itself doesn’t prominently feature customer testimonials or external review links, which are common trust signals for online services. While this isn’t a direct “con” about their service quality, it means prospective users have to look elsewhere for independent validation.
- Storage Limitations: While 30 days of free storage is helpful, anything beyond that likely incurs fees. Users with longer lead times between purchases or unexpected delays could face additional costs.
- No Live Chat: The “Contact Us” section leads to a ticket creation system. While effective, the absence of a live chat option might mean slower real-time support for urgent queries.
In essence, ShipByMail.com presents a solid set of features for international parcel forwarding, with clear advantages in consolidation and assisted purchasing.
However, potential users should be mindful of the website’s apparent age and independently verify claims where possible, especially regarding pricing and typical delivery times. Thegymkitchen.com Review
ShipByMail.com Pricing
Understanding the cost structure of any parcel forwarding service is paramount before committing.
With ShipByMail.com, their pricing model hinges on a few key components: a free membership, shipping costs, and potential additional service fees for features like BuyForMe or extended storage.
Membership Tiers
ShipByMail.com primarily advertises a free membership which grants you immediate access to your Canadian address. This is a common strategy in the industry, allowing users to sign up, get a feel for the service, and perhaps even conduct a test shipment without an upfront financial commitment. The website mentions a “premium membership” that “includes 30 days of free storage at our warehouse.” This implies there might be tiered memberships, with premium offering more benefits, though the details of different membership levels beyond the free and premium storage mention aren’t immediately prominent on the homepage. Typically, premium memberships might offer longer free storage, discounted shipping rates, or priority processing.
Shipping Costs
This is where the bulk of your expenditure will lie.
ShipByMail.com states, “Save up to 70% on International Shipping,” and directs users to their “Shipping & Pricing” page https://www.shipbymail.com/countries. Shipping costs are universally calculated based on several factors: Importrust.com Review
- Weight: Both actual weight what your package weighs on a scale and volumetric weight calculated based on the package’s dimensions are considered. The chargeable weight will be the greater of the two. ShipByMail.com explicitly mentions “Consolidation And Repacking We can consolidate and repack to minimize volumetric weight and save you more money!” which is crucial for controlling costs.
- Dimensions: Larger packages, even if light, can incur higher costs due to the space they occupy in a carrier’s vehicle.
- Destination Country: Shipping rates vary significantly based on the recipient’s country due to differing customs regulations, logistics infrastructure, and carrier routes.
- Chosen Shipping Carrier: While the website doesn’t list specific carrier partners on the homepage, parcel forwarders typically work with major players like DHL, FedEx, UPS, and various postal services, each offering different speed and price points.
To get an accurate shipping quote, you’d typically need to log into your account, input the package details or have them once your items arrive at their warehouse, and select your destination.
Additional Service Fees
Beyond the core shipping cost, certain features or circumstances might incur additional fees:
- BuyForMe Assisted Purchase: While this service offers tax-free purchases, there’s usually a service fee for the proxy buying itself. This might be a flat fee per order or a percentage of the purchase value. The website doesn’t explicitly state this fee on the homepage, which would be important information for budgeting.
- Extended Storage: After the initial 30 days of free storage for premium members or whatever period applies to free members, daily or weekly storage fees would kick in. These can accumulate quickly, so prompt shipping after arrival at their warehouse is advisable.
- Special Handling: Requests for specific packing materials, additional photos of contents, or unusual item handling might incur small charges.
- Customs Duties & Taxes: While ShipByMail.com assists with customs documentation, the recipient is ultimately responsible for any import duties, taxes, or customs brokerage fees levied by their own country. The “US$800 De Minimis Rule” mentioned in their blog which helps save on imports to the USA is a relevant piece of information for US-based customers, but it’s specific to that country.
In summary, ShipByMail.com offers a base free membership, with shipping costs being the main variable.
Prospective users should delve into the “Shipping & Pricing” section thoroughly and understand any potential fees for auxiliary services like BuyForMe or extended storage to get a full picture of the potential total cost.
How ShipByMail.com Works
Getting your head around a parcel forwarding service is pretty straightforward once you understand the basic workflow. Opinionhealth.com Review
ShipByMail.com operates on a clear, step-by-step process designed to simplify international shopping.
Step 1: Get Your Free Canadian Address
The journey begins when you sign up for a free membership on ShipByMail.com.
Upon successful registration, you are instantly provided with a unique physical Canadian street address.
This address acts as your personal receiving point within Canada.
It’s essentially your virtual pigeonhole at their warehouse. Hypedept.com Review
This is the address you’ll use when making purchases from any Canadian online retailer that doesn’t ship directly to your international location.
Step 2: Shop from Any Canadian Stores
With your new Canadian address in hand, you can now browse and shop from virtually any online store in Canada.
Whether it’s a major retailer, a specialized boutique, or a local artisan, you treat it as if you’re a local Canadian customer.
During checkout, instead of entering your actual international address, you input the Canadian address provided by ShipByMail.com as your shipping destination.
It’s crucial to enter the address exactly as provided to ensure smooth delivery to their warehouse. Inmotionstores.com Review
Step 3: Package Arrival and Notification
Once your purchased items are shipped by the Canadian retailer, they arrive at ShipByMail.com’s warehouse in Port Coquitlam, B.C. Upon receipt, they process the package.
You’ll typically receive an email notification confirming the arrival of your parcel, often with details about its weight and dimensions. This is where their “Free Storage” comes into play.
For premium members, packages can be stored for 30 days without charge, allowing you to accumulate multiple purchases.
Step 4: Consolidation and Shipping Instruction
This is where the magic happens for cost savings.
If you’ve ordered multiple items that arrived separately, you can instruct ShipByMail.com to consolidate them.
They will combine all your individual packages into one larger, optimized shipment.
This often involves repacking to minimize volumetric weight and ensure items are securely bundled.
Once consolidated or if you only have one package, you’ll log into your account to provide shipping instructions.
This includes selecting your desired shipping method e.g., express, standard, confirming your international delivery address, and completing any necessary customs declarations.
Step 5: International Forwarding and Delivery
After you’ve approved the shipping costs and provided all necessary information, ShipByMail.com prepares your package for international dispatch.
This includes attaching all required customs documents.
They then hand over the package to their chosen international courier partner which could be DHL, FedEx, etc., although not explicitly stated on the homepage. Your package then begins its journey to your international address.
ShipByMail.com claims typical delivery times of 3-7 business days for express shipping.
You’ll usually receive a tracking number to monitor your shipment’s progress until it reaches your doorstep.
ShipByMail.com vs. Competitors
When evaluating ShipByMail.com, it’s insightful to stack it against other major players in the parcel forwarding arena.
While ShipByMail.com focuses on Canadian access, many competitors primarily offer US addresses.
This distinction is crucial, but a comparative look at features, pricing models, and overall value can highlight where ShipByMail.com stands out or falls short.
Core Service Focus: Canada vs. USA
- ShipByMail.com: Its primary strength is providing a Canadian address, opening up the Canadian retail market. This is a niche but valuable offering, especially for those seeking specific Canadian products, brands, or deals like the iPhone example in their blog.
- US-Based Competitors e.g., MyUS, Stackry, Planet Express: These services dominate the market by offering US addresses. Given the size and variety of the US e-commerce market, they cater to a much broader audience. If your primary shopping interest is US retailers, these are often the go-to choices.
Key Feature Comparison
Let’s look at some critical features side-by-side:
| Feature | ShipByMail.com Canada | MyUS USA | Stackry USA | Planet Express USA |
|---|---|---|---|---|
| Address Provided | Canadian | US Florida, tax-free options available | US New Hampshire, tax-free | US California, Oregon – tax-free, Florida, Delaware |
| Membership Fee | Free Premium implied, details unclear | Monthly/Annual fees various tiers | Free | Free Premium membership for faster processing |
| Free Storage Duration | 30 days Premium members | 30 days standard, up to 60 days premium | 45 days | 45 days standard, up to 180 days premium |
| Consolidation | Yes, highlighted for volumetric weight reduction | Yes, a core feature | Yes, highly emphasized for savings | Yes, comprehensive |
| Assisted Purchase | Yes BuyForMe, claims tax-free purchases | Yes Personal Shopper | Yes Personal Shopper | Yes Shop For Me |
| Package Insurance | Yes, against damage & loss | Yes, various options available | Yes, additional purchase options | Yes, additional purchase options |
| Customs Assistance | Yes, provides documentation | Yes, extensive assistance & documentation | Yes, detailed forms | Yes, comprehensive forms |
| Shipping Speed Claims | 3-7 Business Days Express | Varies by carrier, often 2-5 days express | Varies by carrier, often 2-7 days express | Varies by carrier, often 2-7 days express |
| Website Freshness | Appears less frequently updated 2017-2020 copyright | Regularly updated, modern UX | Regularly updated, modern UX | Regularly updated, modern UX |
Pricing Model Comparison
- ShipByMail.com: Seems to lean towards a pay-as-you-go model with a free base membership, with potential premium benefits. The main cost is shipping, calculated by weight/dimension, and any BuyForMe fees.
- MyUS: Operates on a subscription model, where you pay a monthly or annual fee on top of shipping costs. This can be more economical for frequent shoppers but adds a recurring overhead for infrequent use.
- Stackry & Planet Express: Both offer free basic memberships, making them attractive for occasional users. They charge primarily for shipping, with optional paid services for extended storage or faster processing.
Niche vs. Broad Appeal
ShipByMail.com fills a specific niche by focusing on Canada. This is its primary competitive edge.
For anyone whose shopping needs are exclusively within Canada, it’s a direct solution.
However, for the broader international shopping community, US-based forwarders generally offer more options due to the sheer volume and variety of US retailers and often more competitive shipping rates negotiated on a larger scale.
In conclusion, ShipByMail.com is a viable option for accessing the Canadian market.
Its features are competitive with what you’d expect from a parcel forwarder.
However, its website’s apparent age and the broader market dominance of US-based services mean that while it’s strong in its niche, it might not be the go-to for all international shipping needs.
Users should compare its shipping quotes specifically for Canadian-origin goods against those from services that might offer both US and Canadian addresses like Reship.
How to Cancel ShipByMail.com Subscription
If you’ve decided that ShipByMail.com no longer meets your parcel forwarding needs, understanding how to cancel your subscription or account is essential.
While the website doesn’t explicitly detail a one-click “cancel subscription” button on the homepage, most services of this nature follow a standard procedure, typically involving customer support.
Understanding the “Subscription”
First, it’s important to clarify what “subscription” means with ShipByMail.com.
Based on the homepage, they offer a “free membership.” This suggests that unlike services with mandatory recurring monthly or annual fees like some premium tiers of MyUS, there might not be a “subscription” in the traditional sense that needs active cancellation to stop recurring payments.
If there is a premium membership, the cancellation process would specifically target that paid tier.
For a free account, it’s more about account closure.
Steps to Cancel/Close Your Account
- Log into Your Account: The first step is always to log into your ShipByMail.com user dashboard. Look for account settings, profile management, or a similar section.
- Check Account Settings for Cancellation Option: Within your dashboard, some services provide a direct “cancel account” or “close membership” option under profile or subscription settings. Look for this first. It might be a simple toggle or a button that initiates the cancellation process.
- Contact Customer Support Directly: If a direct cancellation option isn’t readily available in your account settings, the most reliable method is to contact their customer service.
- Via Support Ticket: The ShipByMail.com website prominently features a “Support” link https://www.shipbymail.com/tickets/create-ticket and a “Contact Us” link, both leading to a ticket submission system. This is likely the primary channel for account inquiries.
- Via Email: You can also typically send an email directly to their support team. While not explicitly listed as a direct email on the homepage, it might be available after logging in or on the “Contact Us” page.
- Via Phone: ShipByMail.com lists a phone number: +1 778-727-1427. Calling them directly can be the fastest way to initiate cancellation, especially if you want immediate confirmation.
- Clearly State Your Intent: When contacting support, clearly state that you wish to cancel your membership or close your account. Be specific about whether it’s a free membership or a premium subscription if you have one.
- Confirm No Pending Shipments/Fees: Before requesting cancellation, ensure all your packages have been shipped out and delivered, and that there are no outstanding fees or balances on your account. Services typically won’t close an account with pending transactions or unpaid charges.
- Request Confirmation of Cancellation: Always ask for a written confirmation e.g., via email that your account has been successfully closed or your subscription canceled. This provides a record for your peace of mind.
Important Considerations Before Cancelling
- Outstanding Packages: Make sure any packages you’ve sent to your Canadian address have been forwarded and received by you before initiating cancellation. Once your account is closed, you might lose access to your virtual address and package management features.
- Remaining Credit/Balance: If you have any credit or balance in your account, inquire about their refund policy before canceling.
- Data Retention: Understand their data retention policy. While your active access will be cut off, some of your data might be retained for a period for legal or operational reasons.
In summary, for ShipByMail.com’s “free membership,” cancellation likely means account closure, best initiated through their support ticket system or phone call.
For any premium subscription, the process would be similar, focusing on stopping recurring charges.
ShipByMail.com Alternatives
While ShipByMail.com carves out a niche for Canadian forwarding, the broader market offers numerous options, many with a stronger focus on the vast US e-commerce scene.
Here’s a rundown of top alternatives, keeping in mind that your specific needs origin country, destination, package volume, budget will dictate the best fit.
For Broader Global Access Mainly US-Based
These are the heavy hitters, primarily offering US addresses and extensive global reach:
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MyUS:
- Why it’s an alternative: One of the oldest and most established players. Offers US addresses including tax-free options, robust consolidation, a personal shopper service, and shipping to over 220 countries. They have partnerships with major carriers.
- Best for: Frequent international shoppers, businesses, and those who need a very reliable service with wide global reach.
- Consideration: Operates on a subscription model monthly/annual fees in addition to shipping costs, which might not suit infrequent users.
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- Why it’s an alternative: Provides a US tax-free address in New Hampshire, excellent for avoiding sales tax on purchases from US retailers. Offers 45 days of free storage and efficient consolidation. Known for transparent pricing.
- Best for: Shoppers primarily interested in US goods and looking to save on sales tax.
- Consideration: While comprehensive, its primary focus is the US market.
-
- Why it’s an alternative: Offers US addresses in tax-free states Oregon and other locations. It’s known for its user-friendly platform, competitive shipping rates, and optional package photos. They have flexible payment options pay-as-you-go.
- Best for: Both casual and frequent shoppers looking for a good balance of features, cost-effectiveness, and transparency.
- Consideration: Some of their advanced features like personal shopper might have additional service fees.
-
- Why it’s an alternative: Provides a US address and stands out with a generous 90 days of free storage. They focus on customer service and aim for competitive rates.
- Best for: Customers who need longer storage periods, perhaps when accumulating many items over time, or those prioritizing customer support.
- Consideration: Might not have the same brand recognition or extensive carrier options as MyUS.
For Multiple Country Access Including Canada
These services offer addresses in more than just one country, providing greater flexibility:
-
- Why it’s an alternative: Offers addresses in the US, Canada, UK, and even some EU countries. This is a direct competitor for ShipByMail.com if you need a Canadian address, but also want the flexibility of other regional addresses. They provide consolidation and personal shopper services.
- Best for: Shoppers who frequently buy from retailers in multiple countries US, Canada, UK, EU and want a single platform.
- Consideration: While offering multiple addresses, it’s essential to compare their Canadian-specific rates against ShipByMail.com’s for optimal cost.
-
- Why it’s an alternative: Part of the global Aramex logistics network, offering addresses in over 30 countries worldwide, including the US, UK, and Canada. Simple pricing based on weight after a one-time lifetime membership fee.
- Best for: Shoppers who value a global presence and a consistent, well-established logistics provider for various origins.
- Consideration: Pricing can be less flexible e.g., no volumetric weight optimization always applied, and may not always be the cheapest option for lighter, bulkier items.
Other Notable Mentions Often with specific niches
- USAbox: Another US-based forwarder offering flexible plans and good for small businesses as well.
- Shipito: Offers US and European addresses, known for competitive rates and various shipping options.
When choosing an alternative, always compare:
- Origin Country: Do they offer an address in the country you want to shop from?
- Pricing: What are their shipping rates to your destination? Are there membership fees?
- Features: Do they offer consolidation, assisted purchase, package photos, and sufficient free storage?
- Reputation: Check independent reviews on Trustpilot, Google, and forums.
- Customer Service: How accessible and responsive is their support?
By doing your homework, you can find the best parcel forwarding service that aligns with your international shopping habits and budget.
FAQ
What is ShipByMail.com?
ShipByMail.com is a Canadian-based parcel forwarding service that provides individuals and businesses with a Canadian mailing address, allowing them to shop from Canadian online stores and have their purchases shipped internationally to their actual location.
How does ShipByMail.com work?
You sign up for a free Canadian address, use that address when shopping from Canadian online retailers, ShipByMail.com receives your packages, and then consolidates them if desired before forwarding them to your international address.
Is ShipByMail.com a legitimate company?
Based on its website, ShipByMail.com appears to be a legitimate company, providing a physical address, phone number, and detailed service descriptions.
However, users should always verify by checking independent reviews and conducting small test shipments first.
Does ShipByMail.com offer a free Canadian address?
Yes, ShipByMail.com explicitly states that users can “Get your FREE CANADIAN ADDRESS instantly” upon signing up for a free membership.
Can ShipByMail.com help with tax-free shopping?
Yes, ShipByMail.com claims that “Tax Free Purchases” are possible when using their “BuyForMe” assisted purchase service, indicating they facilitate purchases in a way that can avoid Canadian sales taxes.
What is the “BuyForMe” service?
The “BuyForMe” Assisted Purchase service by ShipByMail.com allows them to purchase items on your behalf if the Canadian merchant doesn’t accept your international payment method, and then forward the items to you.
How much does ShipByMail.com cost?
ShipByMail.com offers a free membership, with the primary costs being international shipping fees, which depend on package weight, dimensions, and destination.
Additional fees may apply for services like BuyForMe or extended storage.
What are the shipping speeds offered by ShipByMail.com?
ShipByMail.com claims “Express Shipping Savings” with parcels delivered between 3-7 Business Days for international shipments, though specific carrier details are not prominently displayed on the homepage.
Does ShipByMail.com offer package consolidation?
Yes, ShipByMail.com provides a consolidation and repacking service to combine multiple packages into one shipment, aiming to minimize volumetric weight and save on shipping costs.
What is the free storage period at ShipByMail.com?
ShipByMail.com offers 30 days of free storage at their warehouse for premium members, allowing users to wait for multiple packages before shipping them together.
Is my package insured with ShipByMail.com?
Yes, ShipByMail.com states that your package “will be insured against damage and loss,” providing a level of protection for your international shipments.
Does ShipByMail.com assist with customs declarations?
Yes, ShipByMail.com mentions that packages “will be accompanied with all customs documents to facilitate efficient customs clearances,” indicating assistance with necessary paperwork.
Can I get customer service assistance from ShipByMail.com?
Yes, ShipByMail.com offers “Customer Service Assistance with any shipping, ordering, returns or exchange issues” and provides contact options through a ticket system and phone.
What is the physical address of ShipByMail.com?
ShipByMail.com’s listed physical address is 3130-580 Seaborne Ave Port Coquitlam, B.C. V3B 0M3 CANADA.
How do I cancel my ShipByMail.com membership?
To cancel your ShipByMail.com membership, you typically need to contact their customer support through their support ticket system or by phone to request account closure, especially for the free membership.
Can I ship large items with ShipByMail.com?
While not explicitly detailed on the homepage, parcel forwarders generally handle various package sizes.
It’s best to contact ShipByMail.com directly or consult their FAQ/pricing page for limitations on large or oversized items.
Does ShipByMail.com have a blog?
Yes, ShipByMail.com has a blog section accessible from their homepage, featuring articles related to shipping, import rules like the US$800 De Minimis Rule, and international shopping trends.
How can I get a shipping quote from ShipByMail.com?
To get a precise shipping quote, you would typically need to sign up for an account, and once your packages arrive at their warehouse or you provide package details, you can use their internal system to calculate shipping costs to your destination.
Does ShipByMail.com accept international payments?
While their “BuyForMe” service handles purchases when a merchant doesn’t accept your international payment, ShipByMail.com itself would generally accept international credit cards for their service fees and shipping costs.
What are the alternatives to ShipByMail.com?
Alternatives to ShipByMail.com include other parcel forwarding services like MyUS, Stackry, Planet Express, Reship which also offers Canadian addresses, and Shop & Ship by Aramex, each with varying features and pricing models.
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