Shipmo.co Review

Based on checking the website, Shipmo.co presents itself as a unique membership service offering refunds on shipping costs for online purchases within the UK.

While the concept of saving on shipping fees might appeal to frequent online shoppers, a detailed review of their homepage reveals several aspects that warrant careful consideration before committing to their service.

The site aims to provide a hassle-free shopping experience by covering delivery charges, but the terms and conditions for claiming these refunds are quite specific and could limit the actual benefits for many users.

Here’s an overall summary of the Shipmo.co review:

Service Model: Subscription-based membership offering up to £5 refund on shipping costs per purchase.
Target Audience: UK online shoppers who frequently pay for express delivery.
Pricing: £19/month after a 30-day free trial.
Key Restrictions: No Amazon.com orders, express delivery required, minimum £40 spend, claims within 30 days, maximum £5 refund, limited to 10 claims per month.
Transparency: Provides contact information and links to T&Cs and Privacy Policy.
Overall Recommendation: Caution is advised due to the specific conditions and potential for limited real-world savings, especially for those who don’t consistently meet the criteria or only shop for smaller amounts. The service offers a limited scope of savings for a relatively high monthly fee, and the emphasis on a refund rather than outright free shipping means users still incur the initial cost.

Shipmo.co positions itself as “the best and most economical way to shop online,” promising to eliminate the “dampener” of shipping fees. However, the fine print is crucial. While the allure of “free shipping every time” is strong, the reality is a refund of up to £5 on express delivery for orders over £40, excluding Amazon.com, and capped at 10 claims per month. This means a monthly fee of £19 could quickly outweigh the maximum potential savings of £50 10 claims x £5. For many, the cost-benefit analysis might not tilt in their favor, making the service less of a savings hack and more of a niche solution for very specific shopping habits.

For those seeking to manage their online shopping expenses and find ethical solutions, there are numerous alternative strategies and services that offer clearer value and broader applicability without the complex refund process.

Here are some best alternatives for managing online shopping costs and maximizing value:

Amazon Prime
- Key Features: Unlimited free two-day shipping and faster options, streaming services Prime Video, Amazon Podcast, exclusive deals, early access to lightning deals.
- Average Price: Varies by region, typically around $14.99/month or $139/year in the US.
- Pros: Very broad applicability across millions of products, significant convenience, additional entertainment benefits, well-established.
- Cons: Primarily tied to Amazon’s ecosystem, yearly commitment can be a deterrent for infrequent shoppers.
Walmart+
- Key Features: Free shipping from Walmart.com with no order minimum, free delivery from stores, fuel discounts, mobile scan & go, early access to deals.
- Average Price: $12.95/month or $98/year.
- Pros: Excellent for frequent Walmart shoppers, combines online and in-store benefits, competitive pricing.
- Cons: Limited to Walmart and its partners, less extensive product range compared to Amazon.
Target RedCard Debit or Credit
- Key Features: 5% off most purchases at Target stores and Target.com, free two-day shipping on most items, extended return window.
- Average Price: Free debit card links to existing bank account.
- Pros: Direct discount on purchases, free shipping without a monthly fee, applies to entire order.
- Cons: Only applicable at Target, requires a Target account.
ShopRunner
- Key Features: Free 2-day shipping and free returns at hundreds of top online stores e.g., Saks Fifth Avenue, Bloomingdale’s, Neiman Marcus. Often included with eligible credit cards e.g., American Express.
- Average Price: $79/year often free with credit card benefits.
- Pros: Covers a wide range of premium retailers, significant savings on shipping and returns for high-value items, can be a hidden perk of existing cards.
- Cons: Not all retailers participate, primarily focused on fashion and luxury goods, not useful for everyday essentials.
eBay Plus UK Specific
- Key Features: Free express delivery and returns on millions of eligible items, exclusive discounts and offers, double eBay Nectar points.
- Average Price: £14.99/year with 30-day free trial.
- Pros: Excellent for frequent eBay users, covers a vast marketplace, includes returns, very affordable.
- Cons: Limited to eBay, benefits depend on finding “Plus” eligible items.
Buy Online, Pick Up In Store BOPIS Services
- Key Features: Many major retailers e.g., Best Buy, Home Depot, Lowe’s, Nordstrom offer free in-store pickup for online orders, eliminating shipping costs entirely.
- Average Price: Free.
- Pros: Zero shipping costs, often faster than delivery, allows immediate access to products.
- Cons: Requires physical travel to a store, not suitable for all purchases or remote shoppers.
Retailer-Specific Loyalty Programs various
- Key Features: Many individual retailers e.g., Sephora, Kohl’s, Macy’s, ASOS offer free shipping thresholds or loyalty tiers that provide free shipping for members.
- Average Price: Often free to join, benefits unlocked with spending.
- Pros: Targeted savings for stores you frequently shop, no upfront membership fee often required, can include exclusive discounts.
- Cons: Benefits are store-specific, may require significant spending to unlock free shipping.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Shipmo.co Review & First Look

Based on an initial review of the Shipmo.co website, the platform positions itself as a solution for online shoppers in the UK seeking to mitigate shipping costs.

The core offering is a monthly subscription service that promises refunds on delivery fees, aiming to make online shopping “hassle-free” and more economical.

The site’s clean design and clear value proposition — “Get free shipping every time you shop online” — immediately draw attention.

Understanding the Value Proposition

The primary appeal of Shipmo.co lies in its bold claim: “No need to search for free shipping offers anymore!” This directly addresses a common pain point for online consumers who often abandon carts due to unexpected shipping charges.

The promise of “up to £5 refund on your delivery costs” suggests a significant saving, particularly for those who frequently make smaller purchases where shipping can represent a substantial percentage of the total cost.

Initial Impressions on Transparency

The website provides readily accessible contact information, including an email address [email protected] and a phone number +44 2045 793323, which are positive indicators for customer support. Furthermore, links to essential legal documents like “T&C’s” Terms and Conditions and “Privacy Policy” are prominently displayed in the footer. This level of transparency is crucial for building trust, especially for a subscription-based service. The explicit disclaimer, “We are not affiliated to any of the brands mentioned above, please see their websites for more information,” also adds a layer of honesty regarding their operational model.

The “How It Works” Overview

Shipmo.co simplifies its process into four steps:

Make a purchase on any online store: This immediately highlights a broad applicability, which is attractive, though a crucial exception regarding Amazon.com is mentioned further down.
Select Express delivery: This is the first significant condition that narrows the scope of eligibility. Many shoppers opt for standard or economy shipping to save costs, which would disqualify them from Shipmo’s refunds.
Upload your order documents: This step outlines a manual process requiring users to actively submit documentation order confirmation, sales receipt, retailer information, shipping charges, sales date via a “Get my refund” portal. This suggests a degree of effort required from the user, unlike an automatic discount system.
Get a full refund: The promise of a “guaranteed refund, up to £5 per purchase” concludes the process, reinforcing the potential savings.

Overall, the initial impression is that Shipmo.co offers a compelling, albeit conditioned, solution to shipping costs.

The website’s layout is user-friendly, and critical information is generally accessible. Extremeinn.com Review

Shipmo.co Features

Shipmo.co offers a set of distinct features designed to appeal to regular online shoppers looking to offset delivery expenses.

These features revolve around their subscription model and the process for claiming shipping cost refunds.

Refund Mechanism and Eligibility

The core feature is the refund on shipping costs.

Shipmo.co states it provides “up to £5 refund per purchase on your shipping costs every time your shop online.” This is a key detail: it’s a refund, not a direct waiver of the shipping fee at checkout.

Users must pay the shipping fee first, then claim it back.

Key Eligibility Criteria:

Maximum Refund: Up to £5 per purchase. This means if your shipping is £7, you only get £5 back, and if it’s £3, you only get £3 back.
Express Delivery Requirement: Only orders with “Express delivery” or “Express shipping” selected are eligible. This is a significant limitation, as express shipping is often more expensive, potentially eating into the £5 refund.
Minimum Spend: A “minimum total spend of £40 on your purchase” is required. This excludes smaller, impulse purchases.
Claim Window: Claims must be made within 30 days of the purchase date. This demands timely action from the user.
Claim Limit: A maximum of 10 claims submitted per month. This caps the potential monthly savings at £50 10 claims x £5.
Excluded Retailer: Orders from Amazon.com are explicitly not eligible. This is a major exclusion given Amazon’s dominance in the online retail space.
Geographic Scope: Available for deliveries within the UK England, Scotland, Wales, Northern Ireland, Channel Islands, Isle of Man, and BFPO addresses.

Broad Retailer Coverage with caveats

Shipmo.co claims eligibility “on all ecommerce stores,” including “most popular retailers or smaller niche online stores.” This broad claim is highly appealing, as it suggests versatility beyond specific partnerships.

However, the previously mentioned exclusion of Amazon.com is a notable caveat, and the express delivery requirement further narrows the practical application across these “all” stores.

The website highlights that it works with various carriers like FedEx, DHL, UPS, USPS, DPD, and Royal Mail, implying compatibility rather than direct partnership. Unitedessays.com Review

Customer Support and Account Management

The website mentions “Expert timely customer support available 24/7 on live chat” and via email [email protected] and phone +44 2045 793323. This 24/7 availability for live chat, if true, is a strong positive for immediate assistance.

Users can also manage their membership and cancel their subscription through dedicated links on the website, indicating a degree of user control.

Free Trial Offer

Shipmo.co offers a 30-day free trial, allowing prospective members to “see for yourself!” This trial period is crucial for users to test the service, understand the claim process, and assess if their shopping habits align with the eligibility criteria before committing to the monthly fee.

Summary of Features:

Refund on shipping fees up to £5 per purchase.
Applicable to express deliveries over £40 excluding Amazon.com.
Claim process involves uploading purchase documents.
Monthly cap of 10 claims.
Broad retailer compatibility subject to conditions.
24/7 customer support live chat, email, phone.
30-day free trial.

These features outline a specific model designed for a particular segment of online shoppers.

The emphasis is on refunds rather than upfront savings, which requires active participation from the user.

Shipmo.co Pros & Cons

A thorough assessment of Shipmo.co’s offering requires a balanced look at both its advantages and the limitations that might impact a user’s experience and overall value.

Potential Advantages Pros

Potential for Shipping Cost Savings: For users who consistently make purchases over £40 and always select express delivery from non-Amazon retailers, Shipmo.co offers a clear mechanism to recoup some of their shipping expenses. A user making 10 qualifying claims per month could theoretically save £50 against a £19 subscription fee.
Broad Retailer Coverage Conceptual: The claim of working with “all ecommerce stores” provides a sense of flexibility. Unlike services tied to specific retailers, Shipmo.co theoretically allows users to shop wherever they prefer, as long as the express delivery and other conditions are met.
Fixed Monthly Fee: The £19 monthly subscription provides predictable overhead. Users know exactly what they’re paying, which simplifies budgeting if they can consistently leverage the refund mechanism.
30-Day Free Trial: The availability of a free trial period is a significant advantage. It allows prospective members to test the service, understand the claiming process, and evaluate if their shopping habits align with the service’s limitations without any financial commitment.
Dedicated Customer Support: The mention of 24/7 live chat, email, and phone support indicates a commitment to assisting users, which is vital for a service involving document submissions and refunds.
User-Friendly Interface for Claims: The website suggests a straightforward process for uploading documents, implying ease of use for submitting refund claims.

Significant Limitations Cons

Limited Refund Amount £5 Cap: The maximum refund of £5 per purchase is quite restrictive. Many express delivery options, especially for larger or heavier items, can easily exceed this amount, meaning the user still bears a significant portion of the shipping cost. For example, if express shipping costs £15, a user still pays £10 out of pocket.
Express Delivery Requirement: This is perhaps the most critical limitation. Users must select express delivery to be eligible. Many online shoppers actively try to avoid express shipping fees by choosing standard, cheaper, or free delivery options, which would make Shipmo.co irrelevant for their typical habits. This condition can push users towards more expensive shipping choices just to qualify for a partial refund.
£40 Minimum Spend: This condition excludes a vast number of common online purchases, particularly for smaller, everyday items or impulse buys.
Exclusion of Amazon.com: Given Amazon’s market dominance, particularly in the UK, excluding purchases from Amazon.com significantly reduces the service’s utility for a large segment of online shoppers. Statista reports that amazon.com accounted for over 30% of UK e-commerce sales in 2022.
Manual Claim Process: Users are required to actively upload multiple documents order confirmation, sales receipt, retailer information, shipping charges, sales date for every single claim. This manual process can be cumbersome and time-consuming, especially for frequent shoppers, potentially deterring users from claiming all eligible refunds.
Monthly Claim Limit 10 Claims: While 10 claims might seem sufficient for many, it caps the maximum potential savings at £50. For a £19 monthly fee, this translates to a net saving of £31 if all 10 claims are maximized and approved. For users making fewer claims, the net savings diminish rapidly, potentially making the service uneconomical.
No Upfront Discount: The service operates on a refund model, meaning users still pay the full shipping cost upfront. This requires users to have the funds available initially and then wait for the refund to be processed the website mentions refunds within two weeks of filing.
Value Proposition for Infrequent Shoppers: For individuals who shop online only occasionally or do not consistently meet all the strict criteria, the £19 monthly fee can quickly become a net loss. The service is primarily beneficial only for very specific, frequent online shopping behaviors.
Dependence on User Diligence: The success of using Shipmo.co hinges entirely on the user’s diligence in meeting all criteria and submitting claims promptly and accurately. Failure to do so means losing out on potential refunds while still paying the subscription fee.

Considering these pros and cons, Shipmo.co appears to be a highly niche service that might offer value to a very specific type of online shopper.

For the general consumer, the numerous restrictions and manual process could easily outweigh the potential benefits. Alexandramustakis.com Review

Shipmo.co Pricing

Understanding the pricing model of Shipmo.co is crucial for evaluating its value proposition.

The service operates on a clear, subscription-based model, which is common for many digital services, but the specifics of its structure warrant a closer look.

Subscription Fee Structure

Shipmo.co charges a flat monthly fee after an initial trial period.

Free Trial: The service begins with a 30-day free trial. This allows prospective members to test the platform and assess its utility without immediate financial commitment. This is a standard and consumer-friendly practice.
Monthly Subscription Cost: After the 30-day trial, the service costs £19 per month. This is a recurring charge that will be applied automatically unless the subscription is cancelled.

Cost-Benefit Analysis

To determine if £19 per month is “worth it,” users need to consider their average online shopping habits against the potential savings.

Maximum Potential Savings: With a maximum of 10 claims per month, and a £5 refund cap per claim, the absolute maximum a user can get back is £50 per month 10 claims x £5.
Net Savings Calculation: If a user consistently maximizes their claims, the net saving would be £50 refunds – £19 subscription = £31 per month. This would require making 10 qualifying purchases with express shipping that cost at least £5 each in delivery fees, all over £40, and not from Amazon.com.
Break-Even Point: To simply break even on the £19 monthly fee, a user would need to make 4 qualifying claims 4 claims x £5 = £20 within the month. If a user makes fewer than 4 claims, they are effectively losing money on the subscription. For example, if a user makes only 2 qualifying claims £10 in refunds, they still pay £19, resulting in a net loss of £9.

Factors Influencing Value

The actual value derived from the £19 monthly fee heavily depends on several factors:

Frequency of Online Shopping: Only very frequent online shoppers who routinely select express delivery will likely see a net benefit.
Average Order Value: The £40 minimum spend per order means that shoppers making frequent smaller purchases will not qualify for refunds, regardless of shipping costs.
Reliance on Amazon.com: For shoppers heavily reliant on Amazon.com, the service offers no value, as Amazon orders are excluded.
Willingness to Process Claims: The manual process of uploading documents for each claim adds a “cost” in terms of time and effort. If a user finds this process cumbersome and skips claims, their effective savings diminish.
Typical Shipping Costs: If a user typically pays less than £5 for express delivery, they won’t maximize the £5 refund. If they pay significantly more, the £5 refund still leaves them with a substantial out-of-pocket shipping expense.

In summary, Shipmo.co’s £19 monthly pricing model requires a specific and consistent shopping behavior to yield a positive return on investment.

For many, the cost could easily outweigh the benefits due to the various restrictions and the manual claim process.

It’s a high price for a service with such specific limitations.

How to Cancel Shipmo.co Subscription

For any subscription-based service, understanding the cancellation process is as important as understanding the signup. Vfemail.net Review

Shipmo.co provides direct information and methods for canceling a subscription, which is a positive sign of transparency and user control.

Direct Cancellation Process

The Shipmo.co website explicitly offers a way to “Manage my membership” and “Cancel my subscription” through dedicated links.

This suggests a straightforward, user-initiated cancellation process, typically managed through an online account portal.

Steps to Cancel as implied by the website structure:

Access Your Account: Users would typically log into their Shipmo.co account via the website.
Navigate to Membership Management: Look for a section related to “Membership,” “Subscription,” or “Account Settings.” The website explicitly lists a “Cancel my subscription” link, suggesting a direct path.
Initiate Cancellation: Follow the prompts to cancel the recurring monthly payment. This usually involves a confirmation step.
Receive Confirmation: It’s always advisable to ensure you receive an email or on-screen confirmation of the cancellation to avoid future charges.

Contacting Support for Cancellation

While an online self-service option is available, users can also leverage Shipmo.co’s customer support for cancellation.

Email: [email protected]
Phone: +44 2045 793323 Mon-Fri: 9am-8pm, Sat-Sun: 11am-5pm

Contacting support can be a good option if there are any issues with the online cancellation process, or if a user wishes to confirm their cancellation verbally.

Important Considerations for Cancellation

Timing: It’s crucial to cancel before the next billing cycle to avoid being charged for another month, especially if you’re evaluating the service during the free trial period. The website states, “Then £19/month. Cancel anytime,” implying flexibility.
Refunds After Cancellation: Typically, monthly subscriptions do not offer pro-rated refunds for partial months of service if cancelled mid-cycle. The cancellation usually takes effect at the end of the current billing period. Users should check the detailed Terms & Conditions for specific policies on this.
Confirmation: Always retain any cancellation confirmation emails or screenshots of the cancellation success page as proof.

The fact that Shipmo.co makes the cancellation link prominent “Cancel my subscription” and “Manage my membership” is a positive indicator that they do not intend to make cancellation overly difficult.

This transparency builds trust and demonstrates a commitment to consumer rights.

How to Cancel Shipmo.co Free Trial

The free trial period is designed for users to experience the service without financial commitment.

Canceling this free trial before it converts to a paid subscription is a key action for those who decide the service isn’t for them. Studdit.com Review

Shipmo.co’s website implies a straightforward process, similar to canceling a paid subscription.

Understanding the Free Trial Terms

Shipmo.co offers a “Try Shipmo for 30 days.” The website states, “After a free trial that expires in 30 days, a fee of £19 will be applied on a monthly basis to pay for the subscription.” This clearly indicates that the trial automatically converts to a paid subscription unless cancelled.

Steps to Cancel the Free Trial

The cancellation process for the free trial is expected to be identical to that for a paid subscription, as both manage the same “membership.”

Log In: Access your Shipmo.co account using the credentials you created during signup for the free trial.
Locate Cancellation Option: Navigate to the “Manage my membership” section or look for a direct “Cancel my subscription” link, typically found in your account dashboard or the website’s footer/main navigation.
Follow Prompts: The system will likely guide you through a few steps to confirm your cancellation. This might include a confirmation message asking if you are sure you want to cancel.
Verify Cancellation: Crucially, ensure you receive a confirmation email or see an on-screen message verifying that your free trial has been successfully cancelled and will not transition into a paid membership. This is your proof that no charges will be incurred.

Critical Timing for Free Trial Cancellation

To avoid any charges, it is paramount to cancel the free trial before the 30-day period expires. For example, if you signed up on the 1st of the month, you should aim to cancel by the 29th or 30th to be safe. It’s often recommended to cancel a day or two before the trial ends to account for any potential processing delays or time zone differences.

Support for Free Trial Cancellation

If you encounter any difficulties or have questions about your free trial status, you can contact Shipmo.co’s customer support:

Their support team should be able to assist with verifying your trial status and processing a cancellation if needed.

The explicit mention of “Cancel anytime” on the homepage suggests flexibility, ensuring users are not locked into the service beyond the trial if they choose not to proceed.

Shipmo.co vs. Traditional Shipping Services

Comparing Shipmo.co to traditional shipping services like FedEx, DHL, UPS, DPD, and Royal Mail is essential to understand its unique position in the logistics ecosystem.

Shipmo.co doesn’t operate as a carrier itself but rather as a membership platform designed to offset the costs charged by these traditional services.

Fundamental Difference in Role

Traditional Shipping Services e.g., FedEx, DHL, Royal Mail: These are the actual carriers. They own and operate the infrastructure planes, trucks, warehouses, personnel required to physically transport packages from sender to recipient. They set the rates for various service levels standard, express, international and are responsible for the safe and timely delivery of goods.
Shipmo.co: Shipmo.co is not a shipping carrier. It’s a financial service that reimburses its members for a portion of the shipping costs they pay to these traditional carriers when shopping online. It acts as an intermediary, effectively a “shipping fee rebate program,” rather than a logistical provider. The website explicitly states, “It is an easy-to-use platform available in all eCommerce and works with other carriers including FedEx, DHL, UPS, USPS, DPD, and Royal Mail.”

How Shipmo.co Interacts with Traditional Services

Shipmo.co’s model relies entirely on the existence and services of traditional carriers. Pictureframe.tv Review

Payment: You still pay the shipping fee directly to the online retailer, who in turn pays their chosen carrier e.g., DPD for a UK delivery.
Delivery: The actual delivery of your package is handled by the traditional carrier selected by the retailer. Shipmo.co has no involvement in the physical logistics of your order.
Refund Claim: After your purchase and delivery via a traditional carrier, you submit documentation to Shipmo.co, which then processes a refund for a portion of the shipping cost you initially paid.

Key Distinctions in Service

Feature	Traditional Shipping Services	Shipmo.co
Primary Function	Physical transportation and delivery of goods	Membership providing financial refunds on shipping costs
Cost Model	Per-parcel fees, varying by speed, weight, distance	Flat monthly subscription fee £19/month
User Interaction	Choosing delivery options at checkout, tracking parcels	Submitting claims with documents after purchase/delivery
Responsibility	Delivery time, package safety, logistics	Processing refunds based on eligibility criteria
Benefit	Enables physical commerce, rapid delivery	Potentially reduces overall shipping expenditure for members
Direct Control	Direct impact on parcel movement	No direct control over shipping logistics. only financial aspect

Complementary vs. Competitive

Shipmo.co is not a competitor to FedEx or Royal Mail. rather, it is a complementary service that aims to make using these traditional carriers more palatable from a cost perspective for its members. It leverages the existing infrastructure of these carriers to deliver its unique financial benefit.

In essence, if you’re looking for a service to ship a parcel, you’d go to FedEx or Royal Mail. If you’re looking to get some money back on shipping fees you’ve already paid for parcels shipped by FedEx or Royal Mail or others, and you meet specific criteria, then Shipmo.co is the service you’d consider.

FAQ

What is Shipmo.co?

Shipmo.co is a UK-based subscription service that offers members a refund of up to £5 on shipping costs for online purchases made from eligible retailers, excluding Amazon.com, provided specific conditions are met.

How does Shipmo.co work?

You subscribe to Shipmo.co for £19/month after a 30-day free trial, make online purchases with express delivery from non-Amazon UK retailers with a minimum £40 spend, and then upload your order documents to Shipmo.co to claim a refund of up to £5 on the shipping fee.

What are the main benefits of using Shipmo.co?

The primary benefit is the potential to receive up to £5 back on shipping costs for qualifying online orders, which could lead to savings if you frequently make large enough purchases with express delivery.

How much does Shipmo.co cost after the free trial?

After the initial 30-day free trial, Shipmo.co costs £19 per month.

Is there a free trial for Shipmo.co?

Yes, Shipmo.co offers a 30-day free trial for new users to experience the service.

Can I get free shipping on Amazon.com orders with Shipmo.co?

No, orders from Amazon.com are explicitly not eligible for refunds through Shipmo.co.

What are the eligibility criteria for a shipping refund?

To qualify for a refund, your order must be from a non-Amazon.com retailer, have “express delivery” selected, have a minimum total spend of £40, and the claim must be made within 30 days of purchase. Essaystone.com Review

What is the maximum refund I can get per purchase?

The maximum refund you can claim per purchase is £5, regardless of the actual shipping cost if it exceeds £5.

Is there a limit to how many claims I can make per month?

Yes, there is a maximum limit of 10 claims that can be submitted per month.

How do I submit a claim for a refund?

You need to go to the “Get my refund” section on the Shipmo.co website and upload necessary documents, including order confirmation, sales receipt, retailer information, shipping charges, and sales date.

How long does it take to get a refund from Shipmo.co?

The website states that once your documents are verified and received, your refund should be deposited within two weeks of filing the claim.

Can I use Shipmo.co for international orders?

The website states eligibility for deliveries within the UK England, Scotland, Wales Northern Ireland, Channel Islands, Isle of Man, and all BFPO addresses, implying it’s for domestic UK shipping only.

What if my shipping cost is less than £5?

If your shipping cost is less than £5 e.g., £3, you will only receive a refund for the actual amount paid £3, not the full £5 maximum.

Can I cancel my Shipmo.co subscription anytime?

Yes, the website explicitly states that you can “Cancel anytime” and provides dedicated links for managing and canceling your membership.

How do I cancel my Shipmo.co free trial?

To cancel your free trial, you would typically log into your Shipmo.co account and navigate to the “Manage my membership” or “Cancel my subscription” section before the 30-day trial period expires.

Does Shipmo.co handle the actual delivery of my packages?

No, Shipmo.co is not a shipping carrier.

They process financial refunds on shipping costs you pay to traditional carriers like FedEx, DHL, UPS, DPD, or Royal Mail, who handle the physical delivery. Lasemaineparis.com Review

What documents do I need to upload for a refund claim?

You need to upload the order confirmation, sales receipt, retailer information, shipping charges, and sales date.

Is Shipmo.co available outside the UK?

Based on the website’s description of eligible delivery locations, Shipmo.co’s service appears to be exclusively for deliveries within the UK.

What happens if I cancel an order after claiming a refund?

The terms state that claims cannot be made on canceled orders, implying that if an order is canceled after a claim, the refund may be invalid or reversed.

How can I contact Shipmo.co customer support?

You can contact Shipmo.co customer support via email at [email protected] or by phone at +44 2045 793323. They also claim to offer 24/7 live chat support.