Territories.co.ke Reviews

Based on looking at the website Territories.co.ke, it appears to be an e-commerce platform based in Kenya, specializing in the sale of electronics, particularly laptops, computers, projectors, and related accessories. The site showcases a wide range of products from various brands, indicating a focus on providing technology solutions to both individual consumers and possibly businesses within Kenya. They highlight features like countrywide delivery, a 15-day return policy, secure payment options, and 24/7 support, suggesting a commitment to customer service and a reliable shopping experience. This seems like a straightforward retail venture, which aligns with permissible business practices.

The website layout is functional, categorizing products clearly by department such as “Laptops,” “Computer Desktops,” “Projectors & Accessories,” “Smartphones & Tablets,” and “Gaming & Accessories.” They also feature “Hot Deals” and “New Arrivals,” which are common e-commerce strategies to attract and retain customers.

The inclusion of contact information, including a phone number and a physical shop location, adds a layer of credibility and accessibility for potential buyers.

Overall, Territories.co.ke presents itself as a dedicated online and physical store for technology products in the Kenyan market, offering a variety of essential electronics.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Territories.co.ke Review & First Look

Territories.co.ke presents itself as a dedicated online and physical store for technology products in Kenya.

A first look at the website reveals a clean, organized interface designed for easy navigation.

The homepage immediately showcases “Hot Deals,” “New Arrivals,” and “Best Sellers,” which is a smart move for capturing visitor attention and highlighting popular or discounted items.

The site’s primary focus is on computing and projection equipment, with detailed categories that allow users to quickly find what they’re looking for.

Initial Impressions of User Experience

The user experience on Territories.co.ke seems to prioritize clarity and accessibility. Souqnard.com Reviews

The top navigation bar is comprehensive, breaking down products by department, from “Laptops” and “Printers & Scanners” to “Smartphones & Tablets” and “Gaming & Accessories.” This hierarchical structure helps users drill down to specific product types efficiently.

• Clean Layout: The design is uncluttered, using a white background that makes product images and text stand out.
• Intuitive Navigation: Categories are well-defined, and there’s a search bar for direct queries.
• Mobile Responsiveness: While not explicitly tested in real-time, the modern design suggests a responsive layout for mobile users, which is crucial for today’s e-commerce.
• Call to Action: “Add to cart” buttons are prominent, and prices are clearly displayed, including a note about VAT exclusivity.

Transparency and Information Display

Territories.co.ke does a decent job of providing essential information upfront.

Each product listing includes the current price, often with a striking through of the original price to highlight discounts.

They also specify if VAT is exclusive, which is important for budget-conscious buyers.

The contact information, including a phone number +254 708 964322 and a “Shop Location” link, indicates a commitment to customer support and a physical presence. Tatatelebusiness.com Reviews

• Price Clarity: Prices are listed with clear indications of discounts e.g., “-44%”.
• VAT Information: “Exclusive of 16% VAT” is noted, ensuring transparency about the final cost.
• Contact Accessibility: A prominent contact number and physical address via the “Shop Location” link enhance trust.
• Product Descriptions: While not deeply explored in this initial look, individual product pages would ideally offer comprehensive specifications and details.

Territories.co.ke Features

Territories.co.ke is equipped with several features designed to enhance the online shopping experience for electronics in Kenya.

These features aim to provide convenience, security, and support for customers, distinguishing it as a robust e-commerce platform.

Diverse Product Catalog

The website boasts an extensive product catalog covering a wide range of electronics, making it a potential one-stop shop for tech needs.

This variety caters to different segments of the market, from casual users to professionals and gamers.

• Laptops & Computers: Includes various brands and models like HP ProBook, Lenovo ThinkPad, Dell, and ASUS Vivobook.
• Projectors & Accessories: Offers a selection of projectors, screens, mounts, and related equipment from brands like Epson.
• Smartphones & Tablets: While not as heavily featured as laptops, they do list Apple products like the Apple Pencil and hint at general smartphone availability.
• Gaming & Accessories: Specific gaming laptops and accessories are available, catering to the growing gaming community.
• Networking Equipment: Essential for home and office setups, including routers, switches, and other connectivity tools.
• Peripherals & Accessories: A broad category including power banks UGREEN, Havit, laptop chargers, mouse pads, wireless mice Logitech, Ugreen, and laptop stands.

Statistical Insight: E-commerce in Kenya has been steadily growing, with a projected market volume of US$3.51 billion in 2024 and an annual growth rate CAGR 2024-2028 of 15.25%, leading to a projected market volume of US$6.21 billion by 2028 Statista. This indicates a strong market for online electronics retailers like Territories.co.ke. Forevergreenpackaging.com Reviews

Customer Support & Policies

Territories.co.ke emphasizes customer satisfaction through its stated support and policy provisions.

These elements are critical for building trust and ensuring a smooth post-purchase experience.

• 24/7 Support: A dedicated support system is promised, which is a significant advantage for resolving issues promptly.
• Countrywide Delivery: This service extends their reach across Kenya, making products accessible to customers outside major urban centers. Data from the Communications Authority of Kenya CAK indicates that internet penetration in Kenya was 51.8% as of December 2023, with a significant portion of users accessing the internet via mobile, underscoring the importance of countrywide delivery for e-commerce.
• 15 Days Return Policy: This allows customers a reasonable period to return goods if they encounter problems, offering peace of mind and reducing purchase risk.
• Secure Payment: The assurance of “100% secure payment” is vital for online transactions, protecting sensitive financial information.

Note on Returns: While a 15-day return policy is standard for many e-commerce platforms, customers should always review the specific terms and conditions on the Territories.co.ke website regarding product eligibility, condition requirements, and the return process to avoid any misunderstandings.

Hot Deals and Special Offers

The website actively promotes “Hot Deals” and “Special Offers” to attract customers looking for discounted products.

This strategy helps drive sales and provides value for money. Nicolajbo.dk Reviews

• Percentage Discounts: Many products are listed with significant percentage discounts e.g., “-44%,” “-25%”, making them more appealing.
• Limited Edition Products: Occasionally, the site features “Limited Edition” items, creating a sense of urgency and exclusivity e.g., “LENOVO THINKPAD X260 CORE I5 LAPTOP @ Ksh19,000”.
• Promotional Banners: Banners like “PROJECTOR LIFT MOTORIZED BRACKET SALE 10% Off” are prominently displayed to catch the eye.

This focus on value-added promotions is a common and effective e-commerce tactic that can significantly influence purchasing decisions.

Territories.co.ke Pros & Cons

When evaluating an e-commerce platform like Territories.co.ke, it’s essential to weigh its strengths against potential areas for improvement.

This balanced view helps consumers make informed decisions.

Pros

Territories.co.ke offers several advantages that make it a compelling option for electronics shopping in Kenya.

• Wide Product Range: The sheer variety of laptops, desktops, projectors, and accessories caters to a broad customer base, from students to businesses. You can find everything from entry-level laptops to high-performance gaming machines and professional projectors.
• Competitive Pricing with Discounts: The website prominently features “Hot Deals” and significant percentage discounts on various products. For example, a “Lenovo Laptop Charger” was listed at KSh 2,500.00 from an original KSh 4,500.00, representing a 44% discount. Similarly, an “HP ProBook 445 G9” saw a 25% discount, priced at KSh 56,000.00 from KSh 75,000.00. These aggressive pricing strategies are attractive to budget-conscious buyers.
• Clear Policies & Support: The stated 15-day return policy and commitment to 24/7 support are strong indicators of customer-centricity. “Countrywide Delivery” is a huge plus, expanding their market reach significantly beyond Nairobi. The explicit mention of “100% secure payment” builds confidence in online transactions.
• Physical Presence: Having a “Shop Location” is a major trust factor. In markets where online trust is still developing, a brick-and-mortar presence allows customers to visit, inspect products, and resolve issues in person if needed. This hybrid model can alleviate concerns about online-only businesses.
• Detailed Product Information Implied: While not every product detail was exhaustively reviewed, the presence of specific model numbers and key specifications e.g., “HP ProBook 445 G9 14″ Notebook – Full HD 1920 x 1080 AMD Ryzen 7 5825U Octa-core 16 GB RAM 256 GB SSD” suggests that individual product pages would offer comprehensive data sheets, crucial for tech buyers.

Cons

Despite its strengths, Territories.co.ke might have areas where it could improve or where potential customers might face minor inconveniences. Mycoursetutor.com Reviews

• VAT Exclusivity: While transparent, the pricing structure that excludes 16% VAT upfront might lead to a higher final price than anticipated by some customers if they don’t notice the small print. This is a common practice in Kenya, but it’s worth noting for international comparisons where prices often include taxes.
• Limited Customer Reviews on Site: Based on a quick scan, direct customer reviews or star ratings for individual products weren’t immediately visible on the homepage product listings. While they might exist on product pages, their absence on the main display could be a missed opportunity for social proof, which is a powerful conversion factor in e-commerce. According to a BrightLocal study, 88% of consumers trust online reviews as much as personal recommendations.
• Depth of Product Descriptions: For some products, particularly the “Hot Deals” showcased on the homepage, the descriptions were brief. While key specs were there, a more detailed breakdown of features, benefits, and use cases would be beneficial for high-value items like laptops and projectors.
• Focus on Specific Brands: While they carry popular brands, the website might not offer the absolute widest selection across all possible manufacturers compared to global giants. For niche or highly specialized products, customers might need to look elsewhere.
• Delivery Timeframes Not Explicitly Stated: While “Countrywide Delivery” is a great feature, specific estimated delivery times for different regions or product types were not immediately apparent on the homepage. This information is crucial for planning, especially for urgent purchases.

Overall, the pros significantly outweigh the cons, particularly for a regional e-commerce platform.

The areas for improvement are largely incremental and common for many online retailers.

Territories.co.ke Alternatives

For consumers in Kenya looking for electronics, Territories.co.ke is one option, but the market offers several other reputable platforms and physical stores.

Exploring alternatives can help customers compare prices, product ranges, and service quality to find the best fit for their needs.

Major E-commerce Platforms in Kenya

These platforms offer a broad array of products, often including electronics, and have established logistics networks across the country. Ultranote.org Reviews

• Jumia Kenya:
  • Overview: Africa’s largest e-commerce platform, Jumia offers an incredibly vast selection of products, including a significant electronics category. They have extensive delivery networks and various payment options.
  • Pros: Huge inventory, frequent sales, multiple payment methods M-Pesa, card, cash on delivery, established customer service, and often faster delivery in major cities.
  • Cons: Some users report issues with seller quality as it’s a marketplace, and product authenticity can occasionally be a concern if not buying directly from Jumia or verified sellers.
  • Data: Jumia recorded 6.5 million active consumers across its platform in Q4 2023, showcasing its significant reach.
• Kilimall:
  • Overview: Another prominent online marketplace in Kenya, known for competitive pricing, especially on Chinese imports. Kilimall also has a strong focus on electronics.
  • Pros: Aggressive pricing, flash sales, a wide range of electronics, and a focus on affordability.
  • Cons: Delivery times can sometimes be longer, and customer service experiences vary depending on the seller.
• Avechi.com:
  • Overview: Avechi is a specialized electronics retailer in Kenya, similar to Territories.co.ke but often perceived as having a wider inventory of specific high-end gadgets and home appliances.
  • Pros: Strong focus on tech, often among the first to stock new phone models, competitive prices, and good customer support reputation.
  • Cons: While broad in electronics, their non-electronics categories might be limited.

Specialized Electronics Retailers

These are physical stores or online extensions of established electronics shops that focus solely on tech.

• TextBook Centre TBC:
  • Overview: Primarily known for books and stationery, TBC has a surprisingly robust electronics department, especially for laptops, tablets, and computing accessories, catering heavily to students and professionals. They have multiple physical outlets and an online store.
  • Pros: Reputable brand, physical stores for hands-on experience and immediate pick-up, good after-sales service, and often official warranties.
  • Cons: Prices might be slightly higher than pure online retailers, and the product range, while decent, isn’t as vast as a dedicated electronics marketplace.
• Tecno Mobile Stores and other brand-specific stores:
  • Overview: For specific brands like Tecno, Samsung, Huawei, or Apple, purchasing directly from their official stores or authorized resellers e.g., Apple Premium Resellers like iStore or Mac & More Solutions guarantees authenticity and direct manufacturer warranties.
  • Pros: Guaranteed genuine products, expert advice, official warranties, and dedicated repair services.
  • Cons: Limited to a single brand’s ecosystem, prices are usually fixed less room for discounts, and inventory might be smaller than multi-brand retailers.

Local Computer Shops

Many smaller, independent computer shops exist in major cities like Nairobi, particularly around areas like Moi Avenue or Luthuli Avenue.

• Pros: Opportunity to haggle on prices, immediate purchase and inspection, personalized service.
• Cons: Warranties can be unclear, limited stock, authenticity concerns for some products, and after-sales support might be inconsistent.

When considering alternatives, it’s always advisable to compare prices across multiple platforms, check for customer reviews on external sites like Google Reviews or social media, and verify warranty and return policies to ensure a satisfactory purchasing experience.

Territories.co.ke Pricing

Territories.co.ke provides clear pricing for its products, consistently indicating the price in Kenyan Shillings KSh and making a note about the exclusivity of VAT.

This transparency helps customers understand the cost structure, though the additional 16% VAT is something to factor into the final purchase decision. Altasstrength.com Reviews

Pricing Structure and Transparency

The website employs a straightforward pricing model where each product lists its current selling price.

Many items are marked with percentage discounts, highlighting perceived savings for the customer.

• Displayed Price: All prices are clearly shown in KSh. For example, a “Lenovo Laptop Charger” is listed at KSh 2,500.00.
• VAT Note: Beneath each price, the phrase “Exclusive of 16% VAT” is consistently present. This means the 16% Value Added Tax will be added to the displayed price at checkout. For instance, the KSh 2,500.00 charger would cost KSh 2,900.00 after VAT.
• Discounting Strategy: The site frequently uses strike-through pricing to show the original price versus the discounted price. An “HP ProBook 445 G9” shows KSh 56,000.00 from an original KSh 75,000.00, indicating a KSh 19,000.00 saving before VAT. This strategy is common in retail to emphasize value.

Example Pricing:

• Lenovo Laptop Charger 65W Watt USB Type CUSB-C AC Power Adapter:
  • Current Price: KSh 2,500.00
  • Original Price: KSh 4,500.00
  • Discount: -44%
  • Price with VAT: KSh 2,500.00 * 1.16 = KSh 2,900.00
• HP ProBook 445 G9 14″ Notebook:
  • Current Price: KSh 56,000.00
  • Original Price: KSh 75,000.00
  • Discount: -25%
  • Price with VAT: KSh 56,000.00 * 1.16 = KSh 64,960.00
• Tripod projector screen 180cm x 180cm 72×72 inches:
  • Current Price: KSh 9,000.00
  • Original Price: KSh 11,000.00
  • Discount: -18%
  • Price with VAT: KSh 9,000.00 * 1.16 = KSh 10,440.00

Value Proposition

The pricing strategy of Territories.co.ke suggests a focus on offering competitive deals, especially through their “Hot Deals” section.

By providing frequent discounts, they aim to attract customers looking for good value in the electronics market. Trouver-mon-photographe.fr Reviews

• Affordable Options: They feature budget-friendly laptops like the “HP Stream Notebook PC 13” at KSh 9,500.00 before VAT, making technology accessible to a wider audience.
• Premium Offerings: High-end items like the “Lenovo LOQ Intel Core i7-13650HX” for KSh 155,000.00 before VAT indicate they also cater to performance-seeking users.
• Bundles & Accessories: While not explicitly shown as bundles, the range of accessories suggests customers can purchase a complete setup, which can sometimes lead to overall savings compared to buying components from different vendors.

Market Context: In Kenya, electronics pricing can be influenced by import duties, logistics costs, and brand distribution agreements. Territories.co.ke’s ability to offer significant discounts suggests efficient sourcing or strategic inventory management. For instance, the average price of a laptop in Kenya can range from KSh 30,000 to KSh 150,000+, depending on specifications and brand. The prices on Territories.co.ke largely fall within this competitive range, often at the lower end for comparable models due to discounts.

Customers should always cross-reference prices with other retailers and factor in the VAT to ensure they are getting the best deal.

Shipping & Delivery Experience with Territories.co.ke

Territories.co.ke highlights “Countrywide Delivery for all orders,” a crucial feature for an e-commerce platform serving a diverse geographical market like Kenya.

While the website states this capability, delving into the specifics of their shipping and delivery process is essential for customer expectations.

Delivery Scope and Accessibility

The promise of countrywide delivery means customers from any part of Kenya should theoretically be able to receive their orders. Berserkmerchandise.com Reviews

This broad reach is a significant advantage over local physical stores that only serve immediate areas.

• Reach: Extends accessibility to rural areas and smaller towns beyond Nairobi and other major cities.
• Logistics Network: Implies a partnership with reliable courier services capable of reaching various regions. Common logistics partners in Kenya include G4S, Fargo Courier, and local parcel services.
• Convenience: Eliminates the need for customers to travel long distances to purchase electronics, especially for bulkier items like desktop computers or large projector screens.

Statistical Relevance: Approximately 75% of Kenya’s population resides in rural areas World Bank data, making countrywide delivery vital for any e-commerce business aiming for substantial market penetration.

Delivery Timeframes and Expectations

While “Countrywide Delivery” is stated, specific estimated delivery times for different regions are not immediately apparent on the homepage.

This can be a point of ambiguity for customers who need items by a specific date.

• Lack of Specificity: No mention of “2-3 business days” for Nairobi or “5-7 business days” for remote locations. This information is typically found in a dedicated shipping policy or FAQ section.
• Impact on Customer Decisions: For urgent purchases, the absence of clear delivery timelines can deter a buyer who might opt for a competitor offering express shipping or in-store pickup.
• Best Practice: Leading e-commerce sites often provide a delivery estimator based on the customer’s location or postal code at the product page or cart level.

Recommendation: Territories.co.ke could enhance the customer experience by providing more granular details about delivery times, perhaps with a simple calculator or a table outlining typical delivery windows for different regions within Kenya. Dokito.it Reviews

Packaging and Handling

The nature of electronics requires careful packaging to prevent damage during transit.

While the website doesn’t show explicit details on packaging, secure payment and reliable delivery imply a commitment to product integrity upon arrival.

• Fragile Goods: Laptops, projectors, and monitors are susceptible to damage from drops or impacts.
• Proper Protection: Customers would expect robust packaging, including bubble wrap, foam inserts, and sturdy boxes, to ensure items arrive in pristine condition.
• Tracking: A functional order tracking system as implied by “Track Your Order” link is crucial for customers to monitor their package’s journey and estimated arrival.

Industry Standard: E-commerce businesses typically allocate a portion of their operational budget to secure packaging and logistics to minimize returns due to transit damage, which can range from 2-5% of total orders for electronics if not handled properly.

How to Handle Returns and Exchanges with Territories.co.ke

Territories.co.ke explicitly states a “15 Days Return” policy for goods that have problems.

This is a positive indicator for customer assurance, as it provides a safety net for purchases. Doctorpara.com Reviews

Understanding the process and conditions for returns and exchanges is crucial.

Understanding the 15-Day Return Policy

The policy clearly states that returns are accepted “If goods have problems.” This suggests a focus on product defects or malfunctions rather than general dissatisfaction or change of mind.

• Eligibility: The primary criterion for return seems to be a defect or issue with the product. It’s vital for customers to confirm if “problems” also encompasses receiving the wrong item, incomplete packages, or items damaged during delivery.
• Timeframe: The 15-day window begins from the date of purchase or delivery. Customers should act promptly if they discover an issue within this period.
• Condition of Item: While not explicitly detailed on the homepage, standard e-commerce return policies usually require items to be returned in their original packaging, with all accessories, manuals, and proof of purchase. Any signs of misuse or physical damage caused by the customer might void the return.

Process Outline Assumed based on industry standards:

1. Contact Support: The first step would typically be to contact Territories.co.ke customer support via phone: +254 708 964322, or potentially email/contact form, if available.
2. Provide Details: Clearly explain the problem with the product, providing order number, purchase date, and any relevant photos or videos of the issue.
3. Await Instructions: The support team would then provide instructions on how to proceed, which might involve:
   • Troubleshooting over the phone.
   • Sending the item back to their shop location.
   • Arranging for a pick-up less common for smaller items.
   • Verification of the problem by their technical team.
4. Resolution: Once the problem is confirmed, the resolution could be:
   • Replacement: A new, functional item is provided.
   • Repair: The item is repaired under warranty.
   • Refund: A refund is issued, usually to the original payment method.

Note: It’s crucial for customers to keep all packaging and documentation until they are completely satisfied with their purchase, as this often facilitates a smoother return process.

Exchange Process

Exchanges typically occur when a customer wants a different size, color, or model of the same product, or if a product is defective and needs a direct replacement. Lurecologne.com Reviews

Given the “If goods have problems” clause, exchanges would likely fall under replacement for defective items.

• Defective Exchange: If a laptop is faulty, an exchange for a working unit of the same model would be the most common resolution.
• Non-Defective Exchange: If a customer wants to exchange a perfectly functional item for a different model e.g., upgrading a laptop, this would usually be subject to a different policy, potentially involving restocking fees or requiring the item to be unopened and in resaleable condition. The homepage does not explicitly state a policy for non-defective exchanges.

Best Practice for Customers: Before initiating any return or exchange, it is highly recommended to call or email Territories.co.ke customer support to get precise instructions tailored to their specific situation. This pre-emptive communication can save time and prevent misunderstandings.

Cybersecurity and Secure Payment on Territories.co.ke

The phrase “Secure Payment 100% secure payment” on Territories.co.ke is a crucial assurance for online shoppers.

This section examines what “100% secure payment” implies and what measures customers should look for.

Understanding “100% Secure Payment”

While no system is truly “100%” impenetrable, this statement indicates a commitment to employing industry-standard security protocols to protect customer financial information during transactions. Pobc.co.uk Reviews

• SSL/TLS Encryption: The most fundamental security measure for any e-commerce site is SSL Secure Sockets Layer or its successor, TLS Transport Layer Security. This encrypts the data transmitted between the user’s browser and the website’s server, preventing eavesdropping.
  • How to Check: Users can verify this by looking for a padlock icon in the browser’s address bar and ensuring the URL starts with “https://” instead of “http://”. A valid SSL certificate confirms data encryption.
• Payment Gateway Security: Territories.co.ke likely integrates with secure payment gateways e.g., Pesapal, Stripe, local bank gateways that handle the actual processing of credit/debit card details or mobile money transactions like M-Pesa in Kenya.
  • These gateways are typically PCI DSS compliant, meaning they adhere to strict security standards for handling cardholder data. They often use tokenization, where actual card numbers are converted into unique tokens, reducing the risk of data breaches.
  • Data Insight: According to the “Cost of a Data Breach Report 2023” by IBM and Ponemon Institute, the average cost of a data breach globally was US$4.45 million, highlighting the critical importance of robust security measures for businesses.

Data Privacy and Personal Information

Beyond payment details, e-commerce sites collect personal information name, address, contact number. A secure platform also protects this data.

• Privacy Policy: A comprehensive privacy policy though not immediately visible from the homepage’s main links should detail how customer data is collected, stored, used, and shared.
• Account Security: If Territories.co.ke allows user accounts, features like strong password requirements, multi-factor authentication if available, and secure login procedures are vital.
• No Unnecessary Data Retention: Best practices involve not storing sensitive financial data like full credit card numbers on their servers directly.

Customer Best Practices for Online Security

Even with a secure website, customers play a role in protecting their own information.

• Strong Passwords: Use unique, complex passwords for online accounts.
• Beware of Phishing: Be cautious of suspicious emails or messages claiming to be from Territories.co.ke, especially those asking for personal or financial details. Always verify the sender’s email address and website URL.
• Secure Network: Conduct online transactions on secure, private Wi-Fi networks, not public, unsecured ones.
• Regular Software Updates: Keep your browser and operating system updated to benefit from the latest security patches.
• Monitor Bank Statements: Regularly check bank and card statements for any unauthorized transactions.

By combining the platform’s stated security measures with diligent customer practices, users can significantly reduce the risks associated with online shopping on Territories.co.ke.

Why Supporting Local Businesses like Territories.co.ke Matters

In an increasingly globalized marketplace, the choice to support local businesses like Territories.co.ke carries significant weight.

Beyond simply purchasing electronics, choosing a local Kenyan retailer contributes to the economic vitality and social fabric of the community. Topcoat.ro Reviews

Economic Impact

Supporting local businesses directly injects money into the local economy, creating a ripple effect that benefits everyone.

• Job Creation: When Territories.co.ke thrives, it likely employs local staff—from sales and customer service to logistics and technical support. This directly creates jobs and reduces unemployment. Statistics from the Kenya National Bureau of Statistics KNBS often highlight the critical role of small and medium enterprises SMEs in job creation, with SMEs contributing over 80% of new jobs in Kenya.
• Local Tax Revenue: A successful local business pays taxes corporate tax, VAT, payroll taxes to the Kenyan government. These tax revenues fund essential public services like infrastructure development, education, and healthcare.
• Circulation of Money: Studies often show that a higher percentage of money spent at local businesses stays within the local economy compared to money spent at large national or international chains. For every dollar spent at a local business, 50-70 cents might recirculate locally, compared to much less for chain stores.
• Entrepreneurship and Innovation: Supporting local retailers encourages more Kenyans to start their own businesses, fostering a dynamic and competitive local market.

Community Development and Social Benefits

The benefits of supporting local extend beyond pure economics, impacting the social well-being of the community.

• Community Identity: Local businesses often reflect the unique character and needs of their community. Territories.co.ke, as a Kenyan-based electronics retailer, understands the specific market demands, payment methods like M-Pesa, and logistical challenges unique to Kenya.
• Personalized Service: Local businesses often offer more personalized customer service, as they are directly accountable to their community. The listed physical shop location and direct phone number +254 708 964322 suggest a direct approach to customer relations.
• Local Investment: Owners of local businesses are often residents themselves, with a vested interest in the prosperity and quality of life in their community. They are more likely to support local initiatives, charities, and sports teams.
• Reduced Environmental Impact: Local sourcing and shorter supply chains for operations even if products are imported, the distribution is local can potentially lead to a smaller carbon footprint compared to vast international supply chains.

Trust and Accountability

For consumers, supporting a local business like Territories.co.ke can also translate to greater trust and easier accountability.

• Direct Access: Having a physical location and local contact numbers means there’s a tangible entity to interact with if issues arise, rather than relying solely on remote customer service lines from international corporations.
• Understanding Local Context: A local business understands the nuances of the Kenyan market, including payment preferences e.g., M-Pesa dominance, logistical challenges, and specific consumer needs related to electronics.
• Building Relationships: Over time, customers can build relationships with local businesses, leading to more tailored recommendations and loyal patronage.

In essence, choosing to buy from Territories.co.ke isn’t just a transaction.

It’s an investment in Kenya’s economic growth and community strength. Behinburg.com Reviews

Frequently Asked Questions

What is Territories.co.ke?

Territories.co.ke is an e-commerce platform based in Kenya that specializes in selling a wide range of electronics, including laptops, desktop computers, projectors, smartphones, and related accessories.

They also have a physical shop location in Nairobi.

Is Territories.co.ke a legitimate business?

Yes, based on the information provided on their website, which includes a physical shop location, contact phone number, and clear business policies like countrywide delivery and returns, Territories.co.ke appears to be a legitimate electronics retailer operating in Kenya.

What kind of products does Territories.co.ke sell?

Territories.co.ke sells a diverse range of electronics, including:

• Laptops HP, Lenovo, Dell, ASUS
• Computer Desktops
• Projectors and Projector Accessories screens, mounts
• Smartphones & Tablets e.g., Apple Pencil
• Gaming & Accessories
• Networking Equipment
• Printers & Scanners
• Audio devices e.g., JBL speakers
• Various computer accessories like chargers, power banks, mice, and laptop stands.

Does Territories.co.ke offer discounts or hot deals?

Yes, Territories.co.ke frequently features a “Hot Deals” section on its homepage, showcasing various products with significant percentage discounts, such as -44% or -25% off the original price.

Does Territories.co.ke deliver countrywide in Kenya?

Yes, Territories.co.ke explicitly states that it offers “Countrywide Delivery for all orders” within Kenya.

What is Territories.co.ke’s return policy?

Territories.co.ke offers a “15 Days Return” policy for goods that have problems.

This typically means returns are accepted if the product is defective or malfunctioning.

How secure are payments on Territories.co.ke?

Territories.co.ke claims “100% secure payment.” This generally implies the use of SSL/TLS encryption for data transmission and integration with secure, PCI DSS compliant payment gateways to protect financial information.

Can I track my order on Territories.co.ke?

Yes, the website features a “Track Your Order” link, indicating that customers can monitor the status and location of their purchased items.

What payment methods does Territories.co.ke accept?

While specific payment methods are not explicitly listed on the homepage text, “Secure Payment” usually implies common online payment options available in Kenya, such as M-Pesa, credit/debit cards, and potentially bank transfers.

Does Territories.co.ke have a physical shop?

Yes, Territories.co.ke mentions a “Shop Location” and provides a contact phone number, indicating they have a physical presence in Kenya, likely in Nairobi.

Are the prices on Territories.co.ke inclusive of VAT?

No, the prices displayed on Territories.co.ke are explicitly stated as “Exclusive of 16% VAT.” This means the 16% Value Added Tax will be added to the displayed price at checkout.

How can I contact Territories.co.ke customer support?

Territories.co.ke provides a contact number: +254 708 964322, suggesting direct phone support for inquiries and assistance.

Are the products on Territories.co.ke new or refurbished?

Based on the general appearance of a retail site, products are typically new unless explicitly stated otherwise e.g., “refurbished” or “used”. The listed items and discounts suggest new products.

Does Territories.co.ke offer warranties on its products?

While not explicitly stated on the homepage text, it is standard practice for legitimate electronics retailers to offer manufacturer warranties for new products.

Customers should inquire about warranty details upon purchase.

Can I cancel an order on Territories.co.ke?

The website text doesn’t provide specific information on order cancellation.

Typically, cancellation policies depend on the order status e.g., before shipping. Customers should contact customer support for details.

How does Territories.co.ke compare to Jumia or Kilimall?

Territories.co.ke is a specialized electronics retailer, while Jumia and Kilimall are larger, general e-commerce marketplaces with a much broader range of product categories beyond electronics.

Territories.co.ke might offer more specialized service for tech products.

What are the main advantages of buying from Territories.co.ke?

Key advantages include a wide selection of electronics, competitive pricing with discounts, a 15-day return policy, countrywide delivery, and a physical shop location for direct customer interaction.

What kind of support does Territories.co.ke offer after purchase?

Territories.co.ke promises “24/7 Support,” implying continuous customer assistance for any issues or queries that arise after a purchase.

Are there any specific brands heavily featured on Territories.co.ke?

Yes, prominent brands featured on Territories.co.ke include HP, Lenovo, Dell, ASUS, Epson for projectors, JBL for audio, and UGREEN for accessories.

Does Territories.co.ke sell gaming specific laptops or accessories?

Yes, “Gaming & Accessories” is listed as a department, and specific gaming laptops like the “Lenovo LOQ Intel Core i7-13650HX” are showcased, indicating their offering in this segment.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Territories.co.ke Reviews Latest Discussions & Reviews: