Themotionframe.co Review

Based on checking the website themotionframe.co, which offers custom digital frames to display videos and images, the service appears to be a legitimate e-commerce platform.

While the core offering of a digital frame is permissible, the website’s structure and information accessibility raise some concerns from a strict review standpoint, particularly regarding the comprehensive details expected from a fully transparent online business.

The site focuses heavily on the product’s emotional appeal and customization options but lacks some standard elements that instill full confidence.

Here’s an overall review summary:

• Overall Legitimacy: Appears legitimate for product delivery.
• Ethical Concerns Islamic Perspective: Product itself digital frame for memories is permissible. No direct objectionable content or services.
• Transparency & Information: Lacks some key transparency elements.
• Customer Support Clarity: Adequate but could be more prominent.
• Website Professionalism: Generally good, but some navigation quirks.
• Terms of Service/Privacy Policy: Not immediately visible from the homepage, which is a notable omission for a trusted online vendor.
• Refund/Return Policy: Mentioned as “30-day money-back guarantee,” but full policy details are not readily accessible.

The website emphasizes the personalization aspect of its “Motion Frames,” allowing users to upload videos and images or have the company pre-load content.

It highlights features like HD quality playback, custom box titles, and gift messages, positioning the product as an ideal gift for various occasions.

Customer testimonials and a “Grandma Approved” narrative add a touch of emotional resonance.

However, for a comprehensive review, the absence of easily locatable links to crucial legal documents like “Terms of Service,” “Privacy Policy,” and a detailed “Refund/Return Policy” on the homepage or in the immediate footer is a significant drawback.

These are standard expectations for any reliable e-commerce site, ensuring consumer protection and clear understanding of obligations and rights.

While FAQs are present, they don’t replace detailed policy pages.

Here are some alternatives to consider for digital memory display and ethical gift-giving:

• Nixplay Smart Digital Photo Frame:

  

  • Key Features: Wi-Fi connected, can receive photos/videos from family and friends remotely, various sizes and finishes, motion sensor, smart playlists.
  • Average Price: $150 – $300+ depending on size and model.
  • Pros: Highly reputable brand, excellent app for easy photo/video management, giftable features, good customer support.
  • Cons: Higher price point, requires a Wi-Fi connection for full functionality.

• Aura Carver Smart Digital Picture Frame:

  • Key Features: High-resolution display, unlimited cloud storage, smart-curation features, automatic photo rotation, easy setup via app.
  • Average Price: $150 – $200.
  • Pros: Beautiful design, crisp display, user-friendly app, unlimited storage, no subscription fees.
  • Cons: Limited video playback compared to some frames, no touch screen.

• Feelcare Smart Digital Photo Frame:

  • Key Features: Wi-Fi support, touch screen, send photos/videos from phone via app, auto-rotate, multiple display modes.
  • Average Price: $80 – $150.
  • Pros: Affordable, good balance of features, easy to share content with loved ones, supports both photos and short videos.
  • Cons: App can be less intuitive than premium brands, display resolution may vary by model.

• Dragon Touch Classic Digital Photo Frame:

  • Key Features: Classic design, often includes remote control, supports USB and SD card, can play photos, videos, and podcast.
  • Average Price: $60 – $100.
  • Pros: Simple and straightforward, no Wi-Fi needed for basic use, good for those who prefer local storage.
  • Cons: Less “smart” features, setup can be more manual, display quality might not be as high as Wi-Fi frames.

• Photo Album:

  • Key Features: Tangible, classic way to preserve memories, no electricity needed, customizable.
  • Average Price: $15 – $50.
  • Pros: Timeless, reliable, creates a physical connection to memories, allows for creative scrapbooking.
  • Cons: Static images only, takes up physical space, not easily shareable digitally.

• Personalized Photo Book:

  • Key Features: Custom printed books with your photos and text, various sizes and cover options, professional printing.
  • Average Price: $20 – $100+ depending on size, pages, and service.
  • Pros: High-quality presentation of memories, durable, great for gifting, easy to create online.
  • Cons: One-time print, cannot add new photos easily, not interactive like a digital frame.

• Digital Photo Frame General Search:

  • Key Features: Broad category offering various brands and features, from basic to advanced.
  • Average Price: $50 – $300+.
  • Pros: Wide range of options to fit budget and needs, often good deals available.
  • Cons: Requires careful research to find a reliable and feature-rich model, quality varies significantly.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

themotionframe.co Review & First Look

When first landing on themotionframe.co, the immediate impression is one of visual appeal and emotional connection.

The website prominently features its core offering: personalized digital frames that display videos and images, aiming to “turn your moments into real life.” This initial presentation is clean, user-friendly, and clearly communicates the product’s purpose.

The value proposition—transforming precious moments into “vivid, captivating experiences that transcend time”—is articulated effectively, tapping into the universal desire to preserve memories.

The homepage utilizes a step-by-step guide for ordering, making the process seem straightforward, whether you choose to upload content during purchase or later.

Testimonials, like the “Grandma Approved” story, add a personal touch and build anecdotal trust. Morzine-skischool.com Review

However, a deeper dive reveals areas where transparency and readily available information fall short compared to established e-commerce best practices.

While the emotional marketing is strong, the foundational legal and policy information, crucial for consumer confidence, is not immediately evident.

Initial User Experience

The website’s design prioritizes ease of use, guiding visitors through the product customization process.

• Intuitive Navigation: The “Frame Builder” is highlighted as “easy-to-follow,” which is a positive sign for user experience.
• Clear Call to Action: Buttons like “GET STARTED” and “PLACE MY ORDER” are prominently displayed, encouraging immediate engagement.
• Visual Appeal: High-quality images and clear descriptions of the product help users visualize the final output.

Missing Key Information

A significant concern is the absence of easily accessible links to vital legal and customer service documents.

• Terms of Service: There are no clear links to detailed Terms of Service or Terms and Conditions, which outline the contractual agreement between the customer and the company. This is a fundamental requirement for online transactions.
• Privacy Policy: A clear Privacy Policy is essential for informing users how their data is collected, stored, and used. Its absence from direct view can raise privacy concerns.
• Detailed Refund/Return Policy: While a “30 DAY MONEY-BACK GUARANTEE” is mentioned, the full terms of this guarantee, including conditions for returns, shipping costs, and processing times, are not immediately available.

Trust Signals

The website includes some trust signals, but others are conspicuously absent. Mask-shop.com Review

• Customer Testimonials: Several positive reviews are featured, including a personalized “Grandma Sally” story, which aims to build emotional trust.
• Money-Back Guarantee: The mention of a “30 DAY MONEY-BACK GUARANTEE” is a good faith gesture.
• Social Proof: “Over 70,000 Happy Customers and Counting…” suggests a significant user base.
• Secure Payment Logos: While not explicitly displayed on the homepage screenshot, reputable sites typically show icons for accepted payment methods Visa, Mastercard, PayPal, etc. and security badges SSL certificate. The lack of immediate visibility of these common trust markers is a minor concern.

themotionframe.co Pros & Cons

When evaluating themotionframe.co, it’s important to weigh its strengths against its weaknesses, particularly from the perspective of an online consumer seeking a transparent and reliable service.

The platform effectively showcases its product and simplifies the customization process, which are definite positives.

However, the lack of readily available comprehensive policy documents is a notable drawback that impacts trust and overall confidence.

Pros

The strengths of themotionframe.co largely revolve around its product presentation and user-friendliness.

• Clear Product Concept: The website does an excellent job of explaining what the Motion Frame is and how it functions. The concept of turning digital memories into a tangible, looping display is well-articulated.
• User-Friendly Customization: The “Frame Builder” appears intuitive, guiding users through selecting frame size, uploading content or choosing to upload later, and adding personalized box titles and gift messages.
• Emotional Appeal: The marketing heavily leverages the emotional value of memories, making the product appealing as a gift for various occasions like weddings or for family members.
• Customer Testimonials & Social Proof: Featuring positive customer feedback, including a detailed story and a large “happy customers” count, helps build a sense of community and reliability.
• Money-Back Guarantee: The 30-day money-back guarantee offers a degree of reassurance to potential buyers.
• Free Shipping: The mention of “FREE SHIPPING” in the US is a significant incentive for customers.
• “Buy Now, Pay Later” Option: This payment flexibility can attract customers who prefer to spread out payments.

Cons

The primary weaknesses stem from a lack of transparency and readily accessible vital information. Mediasmurf.com Review

• Missing Legal Documents: The most significant con is the apparent absence of easily accessible links to a comprehensive “Terms of Service” and “Privacy Policy” on the homepage or in the footer. These documents are crucial for consumer protection and understanding legal rights and obligations.
• Limited Contact Information: While “I NEED HELP” and “If you have any further questions or concerns, please don’t hesitate to reach out to us” are present, a dedicated “Contact Us” page with clear email, phone number, or physical address is not immediately visible.
• Unclear Return Process Details: While a “30 DAY MONEY-BACK GUARANTEE” is stated, the specific steps for initiating a return, conditions for eligibility e.g., condition of the product, original packaging, and who bears return shipping costs are not transparently laid out.
• Dependence on External Links for Content Optional Upload: The option to upload videos via YouTube, Vimeo, Dropbox, or Google Drive links is convenient, but the notice “Won’t be able to preview above” for linked content could lead to user errors or dissatisfaction if the final output isn’t as expected.
• Lead Times for Customization: While stated, the “3-5 business days” lead time for box customizations, with “most cases, we ship the product the next day,” could be clearer regarding whether the “next day” refers to the customized item or non-customized frames.

themotionframe.co Pricing

Understanding the pricing structure of themotionframe.co is relatively straightforward, as the website provides clear tiers based on the size of the digital frame.

This transparency in product pricing is a positive aspect, allowing customers to easily determine the cost of their desired frame.

However, potential additional costs for customization are also present, which factor into the final purchase price.

Frame Size and Cost

The core pricing model is based on the physical size of the digital frame, which directly correlates with the display area for content.

• Small 5″: $119
  • This is the entry-level option, suitable for more compact spaces or as a desk accessory.
• Large 7″: $149
  • A mid-range option, offering a larger viewing experience without being overly cumbersome.
• X Large 10″: $199
  • The premium option, providing the largest display for maximum visual impact.

These prices are clearly listed on the “Upload and Preview your Frame” section of the website, providing immediate cost visibility as users proceed with their customization. Grantspharmacy.ie Review

Customization Costs

Beyond the base frame price, themotionframe.co offers personalization options that incur additional charges.

• Personalized Box Title Outer Box: +$15
  • This allows customers to add a custom title e.g., names, dates to the outer packaging box. This is an aesthetic enhancement for gifting purposes.
• Personalized Gift Message Inner Box: +$3.95
  • This enables a custom message to be included inside the box, enhancing the gift experience.

Discounts and Promotions

The website prominently features promotional offers, which can reduce the overall cost for new customers.

• “SAVE 10% OFF NOW USING CODE ‘DAD10”: A current promotional code offering a 10% discount.
• “Get 10% OFF your first order | Use code: FIRST10”: Another introductory offer for new customers, which indicates a consistent strategy to attract first-time buyers with discounts.

Payment Flexibility

The platform offers a “Buy Now, Pay Later” option, implying integration with services like Affirm, Klarna, or Afterpay.

This allows customers to spread out payments over time, making the purchase more accessible, though specific terms of these payment plans would depend on the chosen third-party provider.

Shipping Costs

The website states “FREE SHIPPING” in the US. Dogeworld.farm Review

This is a significant advantage, as shipping costs can often be a deterrent for online purchases.

This transparency in shipping fees or lack thereof is a positive aspect of their pricing model.

themotionframe.co Alternatives

Given the product offering of themotionframe.co, which is a digital frame for displaying videos and images, there are several well-established and reputable alternatives in the market.

These alternatives often come with varying features, price points, and levels of connectivity, allowing consumers to choose a product that best fits their specific needs and budget.

When considering alternatives, it’s prudent to look for companies with robust customer support, transparent policies, and a proven track record. Locksmithpanamacitybeach.com Review

Why Consider Alternatives?

• Established Reputation: Larger brands often have more comprehensive customer support and longer product lifecycles.
• Feature Variety: Alternatives might offer features like cloud storage, smart home integration, or more advanced sharing capabilities.
• Policy Transparency: Reputable alternatives typically have easily accessible and clear terms of service, privacy policies, and return policies.
• Broader Ecosystems: Some brands are part of larger tech ecosystems, allowing for seamless integration with other devices and services.

Top Digital Frame Alternatives

1. Nixplay Smart Digital Photo Frame:

   • Overview: Nixplay is one of the most popular and highly-rated smart digital photo frame brands. Their frames are known for their ease of use, reliable performance, and robust app for managing content.
   • Key Features: Wi-Fi connectivity, app control, ability to invite friends and family to share photos/videos, motion sensor, auto-rotate, cloud storage, various sizes and resolutions.
   • Advantages: Excellent user experience, secure cloud storage, great for remote sharing with loved ones, consistent software updates.
   • Considerations: Generally higher price point than basic frames.

2. Aura Digital Photo Frames:

   • Overview: Aura frames are recognized for their elegant design, high-resolution displays, and a focus on simplicity and premium aesthetics. They offer unlimited cloud storage, which is a significant advantage.
   • Key Features: High-definition displays, unlimited free cloud storage, intelligent photo curation e.g., removing duplicates, easy setup via app, smart cropping.
   • Advantages: Beautiful design, crisp image quality, truly unlimited storage with no subscription fees, very user-friendly app.
   • Considerations: Primarily focused on photos, video capabilities might be more limited than dedicated video frames.

3. Frameo Wi-Fi Digital Photo Frames:

   • Overview: Frameo frames are popular for their intuitive app-based sharing system, making it incredibly easy for anyone to send photos and short videos directly to the frame, regardless of their tech savviness.
   • Key Features: Wi-Fi connectivity, touch screen, Frameo app for sharing from anywhere, supports photos and short videos, simple setup.
   • Advantages: Extremely easy for family and friends to share content, user-friendly interface on the frame itself, good value.
   • Considerations: Video length limitations, reliant on the Frameo app for sharing.

4. Google Nest Hub Smart Display:

   • Overview: While not a dedicated photo frame, smart displays like the Google Nest Hub can double as excellent digital photo displays, leveraging Google Photos. They offer additional smart home functionalities.
   • Key Features: High-resolution screen, Google Assistant integration, YouTube/Netflix streaming, smart home control, video calls, displays Google Photos albums.
   • Advantages: Multi-functional device, integrates with a larger ecosystem, voice control, continuous software updates.
   • Considerations: Primarily a smart display, may not have the same dedicated photo frame aesthetics, constant internet connection required.

5. Amazon Echo Show Smart Display:

   Factbud.com Review

   • Overview: Similar to the Nest Hub, the Echo Show series from Amazon also functions as a digital photo frame, displaying photos from Amazon Photos. It offers Alexa integration and other smart features.
   • Key Features: High-resolution screen, Alexa voice assistant, video calls, displays Amazon Photos albums, smart home control, streaming services.
   • Advantages: Integrates well with Amazon ecosystem, voice control, multi-functional, good for those already using Alexa devices.
   • Considerations: Also primarily a smart display, may require an Amazon Prime membership for optimal photo storage.

6. Pix-Star Wi-Fi Digital Photo Frame:

   • Overview: Pix-Star frames are known for their robust email photo-sharing feature, allowing users to send photos directly to the frame’s unique email address. They also offer strong local storage and wide format support.
   • Key Features: Email photo sharing, Wi-Fi connectivity, large internal memory, support for various media types photos, videos, audio, web album integration.
   • Advantages: Very easy to share photos via email, good for non-tech-savvy users, reliable performance, good local storage options.
   • Considerations: Interface might be less modern than newer smart frames, sometimes higher cost.

7. KIYOYO Digital Photo Frame:

   • Overview: Representing a broader category of more affordable digital photo frames, KIYOYO often offers good value with basic digital frame functionalities, supporting local media playback.
   • Key Features: USB and SD card support, often includes remote control, basic photo slideshow and video playback.
   • Advantages: Budget-friendly, simple plug-and-play operation, no Wi-Fi needed for basic use.
   • Considerations: Lacks smart features e.g., app control, remote sharing, typically lower resolution displays, less versatile.

When choosing an alternative, consider factors like your budget, the desired display quality, whether you need Wi-Fi connectivity and remote sharing, and if you prefer a dedicated photo frame or a multi-functional smart display.

Always review the specific product’s return policy and warranty directly from the retailer or manufacturer. Mydriver-france.com Review

How to Cancel themotionframe.co Subscription Implied

Based on the information available on the themotionframe.co homepage, there is no explicit mention of a subscription service for the frames themselves.

The product appears to be a one-time purchase of a digital frame, with options for pre-loading content or allowing users to upload it themselves later.

Therefore, the concept of “canceling a subscription” as typically understood for recurring services like streaming platforms or software licenses does not seem to apply directly to themotionframe.co’s primary offering.

However, the “Buy Now, Pay Later” option, often facilitated by third-party financial services like Affirm, Klarna, or Afterpay, might involve a payment installment plan.

If a customer opts for this, their “subscription” or agreement would be with the third-party financial provider, not directly with themotionframe.co. Fibra.city Review

Understanding Payment Installment Plans

• Third-Party Agreement: If you chose a “Buy Now, Pay Later” option, your payment terms and conditions, including cancellation or early payment policies, are dictated by the specific financial service you selected e.g., Affirm, Klarna, Afterpay.
• Accessing Your Account: To manage or cancel payments related to an installment plan, you would need to log into your account with that specific financial provider.
• Reviewing Loan Terms: When you initiated the “Buy Now, Pay Later” option, you would have agreed to specific loan or installment terms. These documents will outline how to modify, pay off early, or potentially cancel your payment plan.

If a Return is Initiated

If a customer wishes to return their Motion Frame within the “30 DAY MONEY-BACK GUARANTEE” period, and they used a “Buy Now, Pay Later” service:

1. Contact themotionframe.co: First, you would need to follow themotionframe.co’s return process which, as noted earlier, isn’t explicitly detailed on the homepage. This likely involves contacting their customer support.
2. Refund Processing: Once themotionframe.co processes your return and issues a refund, they would typically notify the third-party payment provider.
3. Payment Plan Adjustment: The third-party provider would then adjust or cancel your remaining payment installments. It’s crucial to confirm this with both themotionframe.co and the payment provider.

No Recurring Service Indicated

It’s important to reiterate that the website does not indicate any recurring charges for content storage, frame functionality, or app access.

The “Watch the Tutorial here” link leads to an FAQ page, which also doesn’t suggest any subscription models for the frame itself.

Recommendation: If you are concerned about any recurring charges or have questions about a payment plan, always:

• Check your order confirmation email: This email should detail your purchase and any associated payment agreements.
• Review the FAQs on themotionframe.co: While not comprehensive on policies, it might have some general information.
• Directly contact themotionframe.co’s customer support: Use any available contact methods to inquire specifically about recurring charges or payment plan management.
• Contact your “Buy Now, Pay Later” provider: If you used such a service, their dedicated customer support and online account management portal are the primary resources for managing your payment plan.

How to Cancel themotionframe.co Free Trial

Based on the publicly available information on the themotionframe.co homepage, there is no indication of a “free trial” for their product or service. Techatives.com Review

The business model appears to be a direct purchase of a physical digital frame, with options for customization and content pre-loading.

There’s no mention of a trial period before purchase, nor any subscription-based service that would typically offer a free trial.

No Free Trial Mentioned

• Direct Purchase Model: The website’s flow clearly outlines a direct purchase process: select frame size, customize, and place order. This is consistent with a one-time product sale rather than a service that would involve a trial.
• No Trial Offerings: Phrases like “start your free trial,” “try for 7 days free,” or similar language commonly associated with free trials are completely absent from the homepage.
• Focus on Purchase Incentives: Instead of trials, the website offers discounts e.g., “DAD10,” “FIRST10” and a “30 DAY MONEY-BACK GUARANTEE” as incentives. These are typical for physical product sales, not trial subscriptions.

What the “30 Day Money-Back Guarantee” Means

The “30 DAY MONEY-BACK GUARANTEE” is a refund policy, not a free trial.

• Purchase Required: To activate this guarantee, you must first purchase the product.
• Return Policy: It implies that if you are unsatisfied with the product within 30 days of receipt, you can return it for a refund.
• Not a Trial: A free trial allows you to use a service or product for a limited period before committing to a purchase. The money-back guarantee is a post-purchase assurance.

What to Do If You Encounter Unexpected Charges

If, by some misunderstanding or an update to their service not reflected on the homepage, you find yourself charged for a “trial” or a service you didn’t intend to subscribe to:

1. Review Your Order Confirmation: Check your email receipt from themotionframe.co for any fine print or links to terms you might have overlooked during purchase.
2. Check Bank Statements: Scrutinize your bank or credit card statements for any recurring charges from themotionframe.co or related entities.
3. Contact Customer Support: Immediately reach out to themotionframe.co’s customer support. Clearly state your concern and request clarification on any charges. Be ready to provide your order number and transaction details.
4. Dispute with Bank If Necessary: If you are unable to resolve the issue directly with themotionframe.co and believe you’ve been unfairly charged for a service you didn’t sign up for, you can contact your bank or credit card company to dispute the charge.

Conclusion: As of the information available on the homepage, themotionframe.co does not offer a free trial. Customers purchase the frame outright, with a 30-day money-back guarantee serving as a post-purchase assurance. Dogharnessco.com Review

themotionframe.co Customer Support and Returns

Effective customer support and a clear, well-defined return policy are cornerstones of a trustworthy e-commerce business.

While themotionframe.co mentions a “30 DAY MONEY-BACK GUARANTEE” and states their team is “here to assist you,” the immediate accessibility and depth of their support and returns information leave room for improvement based on the homepage alone.

Customer Support Accessibility

The homepage includes a few subtle cues for customer assistance, but a dedicated, prominent “Contact Us” section is missing.

• “I NEED HELP” Button: This button is present at various stages of the ordering process, suggesting a direct route to assistance. However, it’s not clear whether this leads to a contact form, a direct email, or an FAQ.
• General Statement: A line “If you have any further questions or concerns, please don’t hesitate to reach out to us. Our team is here to assist you” is included, which is reassuring but lacks actionable contact details.
• FAQ Section: The “Your Questions. Answered” section, leading to FAQs, addresses common operational queries about uploading content and shipping. This is a good self-service option, but it doesn’t replace direct support for unique issues.
• Missing Direct Contact Information: There are no clearly visible email addresses, phone numbers, or live chat options immediately apparent on the homepage. This can be a point of frustration for customers needing immediate or personalized assistance. Reputable businesses often provide multiple channels email, phone, chat for customer support.

Returns and Money-Back Guarantee

The “30 DAY MONEY-BACK GUARANTEE” is highlighted as a key benefit, which is a positive trust signal.

• Guarantee Existence: The presence of a guarantee signals that the company stands behind its product.
• Lack of Policy Details: However, the homepage does not elaborate on the specific terms and conditions of this guarantee. Key questions remain unanswered without navigating to a separate policy page:
  • How to initiate a return: Is there a specific process, form, or contact method?
  • Condition of the product: Must it be in original packaging? Undamaged?
  • Reason for return: Does the guarantee cover dissatisfaction only, or also defects?
  • Return shipping costs: Who bears the cost of shipping the product back?
  • Refund timeline: How long does it take for a refund to be processed and appear in the customer’s account?
  • Exclusions: Are there any items or conditions under which the guarantee is void?

Importance of Transparency

From a consumer trust perspective, full transparency regarding customer support and return policies is paramount. Eyewearista.com Review

• Builds Confidence: Clearly stated policies build confidence, assuring customers that they know their rights and what to expect if an issue arises.
• Reduces Disputes: Ambiguous policies can lead to customer frustration and disputes, which are costly for both the customer and the business.
• Legal Compliance: In many jurisdictions, businesses are legally required to provide clear information on returns and refunds.

Recommendation for TheMotionFrame.co: To enhance customer confidence and professionalism, themotionframe.co should:

• Add a prominent “Contact Us” link to their footer or header with clear email and/or phone contact information.
• Create a dedicated “Returns & Refunds Policy” page, accessible from the footer, detailing all aspects of their 30-day money-back guarantee, including instructions, conditions, and timelines.
• Consider implementing a live chat feature for immediate assistance.

FAQ

How do I upload videos/pictures on my themotionframe.co frame?

You can upload videos and pictures during the online ordering process using their “Frame Builder.” Alternatively, themotionframe.co offers an option to upload content on your own once you receive the Motion Frame, with tutorials presumably available on their FAQ page or via support.

What are the sizes available for themotionframe.co frames?

Themotionframe.co offers three sizes: Small 5″, Large 7″, and X Large 10″. These sizes correlate with different price points.

How much does a themotionframe.co frame cost?

Prices vary by size: the Small 5″ frame is $119, the Large 7″ frame is $149, and the X Large 10″ frame is $199. Additional costs apply for personalized box customizations.

Can I get a discount on my first themotionframe.co order?

Yes, themotionframe.co offers a 10% discount for first orders. Steanartfloral.com Review

You can use codes like ‘DAD10’ or ‘FIRST10’ at checkout to avail this offer.

Does themotionframe.co offer free shipping?

Yes, themotionframe.co states that they offer free and fast shipping within the US.

What is the return policy for themotionframe.co?

Themotionframe.co offers a “30 DAY MONEY-BACK GUARANTEE.” However, specific details regarding the return process, conditions for returns, and who covers return shipping costs are not immediately available on the homepage and would need to be confirmed through their customer service or detailed policy pages.

Can I personalize the box for my themotionframe.co order?

Yes, you can personalize the outer box with a custom title for an additional cost of $15. You can also personalize a gift message for the inner box for an extra $3.95.

How long do customizations take for themotionframe.co orders?

For box customizations, lead times are stated as 3-5 business days. Carschoolbox.com Review

In most cases, the product is shipped the next day, though this may refer to non-customized frames or the general shipping timeline after customization is complete.

Can I use both photos and videos on themotionframe.co frames?

Yes, the website indicates that the frames can replay both videos and images, and you can upload a mix of both during the uploading process.

How long can videos be on themotionframe.co?

The homepage FAQs section lists “HOW LONG CAN VIDEOS BE?” as a question, but the answer isn’t directly provided on the homepage.

You would need to check their full FAQ page or contact support for this specific detail.

Is themotionframe.co a subscription service?

No, based on the information provided on the homepage, themotionframe.co appears to sell a physical product digital frames as a one-time purchase, not a subscription service. Modvivi.com Review

Does themotionframe.co have a physical store?

The website does not provide any information about physical store locations. it operates as an e-commerce business.

What if I have trouble uploading my content to themotionframe.co?

If you encounter uploading issues, the website advises you to place your order regardless, and their team will contact you to assist in fixing the issue.

Can I buy additional frames after my initial purchase?

Yes, the website states you can order additional frames by selecting the desired quantity on the checkout page, and they will contact you with instructions on how to upload content for these additional frames.

Does themotionframe.co offer financing options?

Yes, themotionframe.co offers a “Buy Now, Pay Later” option, indicating partnership with third-party payment installment services.

Where does themotionframe.co ship from?

The homepage FAQs lists “WHERE DO YOU SHIP FROM?” as a question, but the answer isn’t provided on the homepage.

You would need to consult their full FAQ or customer service for this information.

What kind of quality can I expect for videos and images on the frame?

A customer testimonial states the frame “replays my videos, and images 24/7 in HD quality,” suggesting high-definition playback.

Are there any tutorials available for using themotionframe.co frames?

Yes, the homepage mentions “Watch the Tutorial here,” which leads to their FAQ page where tutorials are likely located.

Can I use external links YouTube, Vimeo, etc. to upload videos?

Yes, themotionframe.co allows you to enter a video link from platforms like YouTube, Vimeo, Dropbox, or Google Drive for uploading.

However, it notes that you “Won’t be able to preview above” when using this method.

How can I contact themotionframe.co customer support?

While no direct email or phone number is prominently displayed on the homepage, the site mentions their team is ready to assist you.

You would likely find contact methods through their “I NEED HELP” button, FAQ page, or by searching the website more thoroughly.

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