Thesoappeople.co.uk Reviews

Based on looking at the website, Thesoappeople.co.uk appears to be an online retailer specializing in handmade soaps, candles, bath salts, and other eco-friendly personal care items.

The site emphasizes natural ingredients, sustainable practices, and ethical production, including being palm oil-free, cruelty-free, and using eco-friendly packaging.

They also highlight charitable contributions and offer a subscription service for soap boxes.

While the focus on natural products is commendable, it’s crucial to approach such purchases with a keen eye on the ingredients and ensure alignment with personal and ethical standards, particularly in terms of avoiding any haram components or misleading claims.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Thesoappeople.co.uk Reviews Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Thesoappeople.co.uk Review & First Look

Navigating Thesoappeople.co.uk reveals a clean, user-friendly interface that immediately communicates their brand values: natural, ethical, and sustainable.

The site prominently features their commitment to eco-friendliness, with clear calls to action for their main product categories and a highlighted section on their charitable support.

Initial Impressions of the Website Design and User Experience

• Clean Layout: The design is minimalistic, allowing products and key messages to stand out without clutter.
• Intuitive Navigation: Categories like “Soap,” “Candles & Bath Salts,” “Gifts,” “Organic Facial Oils,” and “Shampoo Bars” are easily accessible, making product discovery straightforward.
• Visual Appeal: High-quality product photography is used effectively, showcasing the handcrafted nature of their items.
• Clear Value Proposition: The emphasis on “no palm oil,” “no nasties,” and “no animal testing” is clearly stated, appealing to ethically conscious consumers.

Range of Products Offered

Thesoappeople.co.uk offers a focused but diverse range of personal care and home fragrance products. Their core offerings include:

• Natural Soap Bars: This appears to be their flagship product, with various scents and formulations.
• Candles & Bath Salts: Complementary items for relaxation and home ambiance.
• Organic Facial Oils: A dive into facial skincare, emphasizing organic ingredients.
• Shampoo Bars: An eco-friendly alternative to liquid shampoos, aligning with their sustainable ethos.
• Eco-Friendly Gifts: Curated sets for gifting, often bundling their popular products.
• Subscription Soap Boxes: A recurring delivery service, promoting convenience and consistent engagement.

Thesoappeople.co.uk Pros & Cons

When evaluating Thesoappeople.co.uk, several aspects stand out positively, aligning with modern consumer preferences for ethical and sustainable products.

However, like any online retailer, there are also areas that might warrant closer scrutiny for specific consumer needs. Renewablepowernetwork.co Reviews

Advantages of Shopping with Thesoappeople.co.uk

• Ethical Sourcing and Production:
  • Palm Oil-Free: This is a significant plus, given the environmental concerns associated with palm oil deforestation. Their clear stance demonstrates a commitment to sustainability.
  • Cruelty-Free: The “no animal testing” pledge appeals to consumers who prioritize animal welfare.
  • “No Nasties”: While a broad term, it suggests an avoidance of synthetic chemicals, parabens, and sulfates, which many consumers prefer to avoid in personal care products.
  • Eco-Friendly Packaging: This minimizes environmental impact, a crucial factor for eco-conscious shoppers.
• Focus on Natural Ingredients:
  • The emphasis on “natural soap,” “organic facial oils,” and handmade products suggests a focus on ingredients derived from nature, often perceived as gentler and more beneficial for the skin.
  • This aligns with a growing trend towards minimalistic and natural skincare routines.
• Support for Charities:
  • Their public statement about supporting charities that fight for the planet adds a philanthropic dimension to their brand, allowing customers to feel good about their purchases contributing to a larger cause.
  • This can be a significant draw for socially responsible consumers.
• Subscription Service Convenience:
  • The “Subscription Soap Boxes” offer a convenient way for regular users to receive their favorite products automatically, often with a discount e.g., “subscribe & save 10%”.
  • This fosters customer loyalty and ensures a steady supply of essentials.
• Positive Customer Testimonials:
  • The inclusion of a customer review like “A builder & a gardener – the worst hands in the world. Made awesome by this soap.” provides social proof and builds trust, suggesting product effectiveness.

Potential Considerations and Areas for Further Scrutiny

• Ingredient Transparency:
  • While they emphasize “natural” and “no nasties,” detailed ingredient lists for all products should be easily accessible on each product page. Consumers, especially those with allergies or specific ethical requirements like ensuring no haram ingredients, need this level of detail.
  • For example, specific essential oils used in fragrances might be beneficial for some but problematic for others.
• Price Point:
  • Handmade, natural, and ethically sourced products often come at a premium compared to mass-produced alternatives. While the website doesn’t explicitly state prices on the homepage, consumers might need to compare costs to their usual products.
  • The “FREE DELIVERY FOR ORDERS OVER £30!” is a good incentive, but lower-value orders might incur shipping costs.
• Limited Product Range for some:
  • While focused, the product range might be limited for consumers seeking a broader array of personal care items e.g., specific skincare treatments, hair styling products beyond shampoo bars.
  • This is a characteristic of niche brands but worth noting.
• Online-Only Presence:
  • As an online-only retailer, customers cannot physically examine products before purchase, which might be a drawback for those who prefer to smell or feel items like soaps and candles in person.

Understanding Thesoappeople.co.uk’s Commitment to Sustainability

Thesoappeople.co.uk positions itself strongly on sustainability, a critical factor for many consumers today.

Their claims go beyond mere marketing, highlighting specific practices and certifications that underscore their commitment to environmental responsibility.

Palm Oil-Free Policy and Its Environmental Impact

The “NO PALM OIL” declaration on their homepage is a significant statement.

Palm oil production has been a major driver of deforestation in Southeast Asia, leading to habitat loss for endangered species like orangutans and contributing to climate change.

• Deforestation: Vast tracts of rainforest are cleared for palm oil plantations, destroying biodiversity and displacing indigenous communities.
• Greenhouse Gas Emissions: The conversion of peatlands for plantations releases massive amounts of carbon dioxide, a potent greenhouse gas.
• Biodiversity Loss: Orangutans, tigers, and other wildlife are directly threatened by habitat destruction.
• Thesoappeople.co.uk’s Role: By committing to being palm oil-free, Thesoappeople.co.uk actively supports sustainable agriculture and reduces its footprint on these critical ecosystems. This aligns with ethical consumerism that seeks to avoid products contributing to environmental degradation.

Eco-Friendly Packaging Initiatives

Their “ECO-FRIENDLY PACKAGING” promise is another cornerstone of their sustainability efforts. This typically involves using materials that are: Hernandezroofingtexas.us Reviews

• Recyclable: Materials like paper, cardboard, or specific plastics that can be reprocessed into new products, reducing landfill waste.
• Biodegradable/Compostable: Materials that break down naturally in the environment, returning to the earth without leaving harmful residues.
• Minimalist: Reducing unnecessary packaging, which lessens material consumption and waste.
• Reused/Recycled Content: Incorporating materials that have already been recycled, closing the loop on resource consumption.
• Impact: By prioritizing eco-friendly packaging, they reduce plastic pollution, conserve natural resources, and minimize their carbon footprint associated with material production and disposal. This resonates with consumers concerned about the pervasive issue of waste.

Charitable Support and Ethical Business Practices

Thesoappeople.co.uk explicitly states, “beaches, bees & orangutans we support charities that are fighting for our planet.” This indicates a commitment to corporate social responsibility beyond their product line.

• Specific Causes: Their mention of “beaches, bees & orangutans” suggests support for:
  • Ocean Conservation: Protecting marine ecosystems from pollution.
  • Pollinator Health: Supporting bee populations crucial for agriculture and ecosystems.
  • Wildlife Conservation: Directly addressing the plight of orangutans, linking back to their palm oil-free stance.
• Transparency: While the homepage states their support, it would be beneficial for consumers to find more detailed information on specific charities, the nature of their support e.g., percentage of profits, one-off donations, and the impact of these contributions on a dedicated “About Us” or “Our Impact” page.
• Broader Ethical Stance: Beyond environmental concerns, “NO ANIMAL TESTING” and “NO NASTIES” contribute to their overall ethical profile, reassuring consumers about the humane and safe nature of their products. This holistic approach to ethics strengthens their brand appeal.

Thesoappeople.co.uk Alternatives

When seeking natural and ethical personal care products, Thesoappeople.co.uk is one option, but the market offers several excellent alternatives that align with similar values.

Exploring these can help consumers find the best fit for their specific needs and preferences.

Key Competitors in the Natural Soap and Eco-Friendly Personal Care Market

Many brands prioritize natural ingredients, ethical sourcing, and sustainable practices.

Here are some categories and examples of direct and indirect competitors: Thesanctum.ca Reviews

• Dedicated Artisan Soap Makers:
  • Lush Cosmetics UK-based: While much larger, Lush is known for its handmade, fresh, and often unpackaged products, including a vast array of soaps, bath bombs, and skincare. They have a strong ethical stance against animal testing and for ethical sourcing.
  • Small Independent Makers: Numerous smaller, local artisans sell similar products on platforms like Etsy or at farmer’s markets, often focusing on hyper-local ingredients or unique blends.
• Eco-Conscious Skincare Brands:
  • Faith in Nature UK-based: Offers a wide range of natural and ethical hair care, body care, and household products. They focus on naturally derived ingredients and sustainable packaging.
  • Neal’s Yard Remedies UK-based: Known for organic skincare, essential oils, and natural remedies. They prioritize organic certifications and ethical trading.
• Zero-Waste/Refill Stores:
  • Many local and online zero-waste shops curate a selection of bulk and package-free personal care items, including soap bars, shampoo bars, and refills for liquids. These often stock products from various ethical brands.

Factors to Consider When Choosing an Alternative

When evaluating alternatives, keep these critical factors in mind to ensure the brand aligns with your values and needs:

• Ingredient Transparency and Purity:
  • Full Ingredient Lists: Can you easily find and understand every ingredient? Look for INCI International Nomenclature of Cosmetic Ingredients lists.
  • Certifications: Are they certified organic e.g., Soil Association, Ecocert, cruelty-free e.g., Leaping Bunny, or fair trade? These external verifications add credibility.
  • Avoidance of “Nasties”: Do they clearly state what they exclude e.g., parabens, sulfates, phthalates, synthetic fragrances, palm oil if that’s a concern?
  • Supply Chain: How transparent are they about where their raw materials come from? Do they support fair wages and safe working conditions for suppliers?
  • Animal Testing Policy: Is their commitment to being cruelty-free clearly stated and ideally third-party verified?
  • Environmental Impact: Beyond packaging, what are their broader efforts regarding water conservation, energy use, and waste reduction in manufacturing?
• Sustainability Practices:
  • Packaging: Is it recyclable, compostable, reusable, or made from recycled content? Do they offer refill options?
  • Carbon Footprint: Do they measure or offset their carbon emissions?
  • Waste Reduction: What initiatives do they have to minimize waste throughout their production and distribution?
• Customer Reviews and Reputation:
  • Check independent review platforms e.g., Trustpilot, Google Reviews for consistent feedback on product quality, customer service, and delivery.
  • Look for mentions of how well the products perform and if they meet consumer expectations.
• Price Point and Value:
  • Compare prices across similar products, but also consider the longevity and concentration of the product. A higher upfront cost might be justified by a longer-lasting or more effective product.
  • Factor in shipping costs and any subscription discounts.

By diligently researching these aspects, consumers can confidently choose alternatives to Thesoappeople.co.uk that resonate with their ethical, environmental, and practical requirements for personal care.

Thesoappeople.co.uk Pricing and Subscription Details

Understanding the cost structure and subscription model of Thesoappeople.co.uk is essential for potential customers to assess value and commitment.

Their pricing strategy aligns with the artisan, natural, and ethical product market, and their subscription service offers a clear incentive for recurring purchases.

General Pricing Structure for Individual Products

Based on browsing their website, while specific prices for each item aren’t available on the homepage, products of this nature handmade, natural, eco-friendly typically fall within a certain price range: Knauf.co.uk Reviews

• Handmade Soap Bars: Expect individual soap bars to range from £5 to £10. This price point reflects the quality of ingredients, manual labor, and ethical sourcing, distinguishing them from mass-produced soaps found in supermarkets.
• Shampoo Bars: Similar to soap bars, shampoo bars often range from £8 to £15, offering a concentrated, long-lasting alternative to liquid shampoos.
• Bath Salts & Candles: These often have a slightly higher price point, with bath salts potentially from £10-£20 and candles from £15-£30, depending on size, ingredients, and burn time.
• Facial Oils: Organic facial oils, given the concentrated nature and often high-quality ingredients, could range from £15 to £40 or more per bottle.
• Gift Sets: These are usually priced competitively to offer value, often bundling several products at a slightly reduced cost compared to buying them individually.

Key Point: The “FREE DELIVERY FOR ORDERS OVER £30!” indicates that smaller orders below this threshold will incur a shipping fee, which is a common practice for online retailers. This encourages customers to consolidate their purchases to save on delivery costs.

Subscription Soap Boxes: How They Work and Benefits

Thesoappeople.co.uk prominently features their “Subscription Soap Boxes” with clear benefits: “SUBSCRIBE & SAVE 10%,” “CHOOSE YOUR BARS,” “DECIDE HOW OFTEN,” and “CANCEL OR CHANGE ANY TIME.”

• How it Works:
  1. Choose Your Bars: Customers likely select a specific number or type of soap bars they wish to receive in each box. This customization is a significant advantage, allowing users to get exactly what they need or prefer.
  2. Decide How Often: This refers to the delivery frequency, which could be monthly, bi-monthly, or quarterly, catering to individual consumption rates.
  3. Automatic Delivery: Once set up, the selected soap bars are automatically shipped at the chosen interval.
  4. Flexible Management: The “CANCEL OR CHANGE ANY TIME” clause is crucial. It offers peace of mind and control, ensuring customers are not locked into long-term commitments. This flexibility is a strong selling point for subscription services.
• Benefits of Subscribing:
  • Cost Savings: The advertised “SAVE 10%” is a direct financial incentive, making recurring purchases more economical than one-off buys.
  • Convenience: Automatic delivery means customers don’t have to remember to reorder, ensuring they never run out of their essential soap bars.
  • Discovery: While “CHOOSE YOUR BARS” implies selection, some subscription models also introduce new scents or limited-edition bars, offering an element of surprise and discovery.
  • Reduced Decision Fatigue: For regular users, having a steady supply of their preferred soap removes the need to constantly browse and choose.

Payment Methods Accepted

While not explicitly stated on the homepage, reputable e-commerce sites like Thesoappeople.co.uk typically accept a range of secure payment methods to facilitate transactions:

• Major Credit/Debit Cards: Visa, Mastercard, American Express, and Discover are almost universally accepted.
• Digital Wallets: PayPal, Apple Pay, Google Pay, and sometimes Shopify Pay if built on Shopify offer quick and secure checkout options.
• Other Methods: Less commonly, some sites might offer direct bank transfers or services like ClearPay/Klarna for installment payments, though these are less likely for lower-value recurring items like soap.

The presence of diverse payment options enhances customer convenience and trust, allowing users to choose their preferred secure method for completing purchases and managing subscriptions.

How to Manage Your Thesoappeople.co.uk Subscription

For subscribers of Thesoappeople.co.uk’s soap boxes, having clear instructions on how to manage their subscription is paramount. Drcelikinternational.com Reviews

The website highlights the flexibility with “CANCEL OR CHANGE ANY TIME,” which is a great starting point.

Typically, managing such subscriptions is done through a dedicated customer account portal.

Steps to Modify or Adjust Your Subscription Box

Most subscription services follow a similar process for modifications.

Here’s a general guide on how you would likely adjust your Thesoappeople.co.uk subscription:

1. Log In to Your Account:
   • Navigate to Thesoappeople.co.uk website.
   • Look for a “Log In,” “My Account,” or “Account” link, usually located in the header or footer of the website.
   • Enter your registered email address and password to access your personal dashboard.
2. Access Subscription Settings:
   • Once logged in, look for a section or tab specifically labeled “My Subscriptions,” “Manage Subscription,” or “Subscription Details.”
   • Clicking on this will take you to an overview of your active subscriptions.
3. Make Desired Changes:
   • Within the subscription management area, you should find options to:
     • Change Delivery Frequency: Adjust how often you receive your box e.g., from monthly to bi-monthly or quarterly.
     • Update Product Selection: If applicable, modify the types or quantities of soap bars you receive in your next shipment. This might involve adding new scents or removing ones you no longer want.
     • Skip a Shipment: If you have an excess of soap or are going away, you might have the option to pause or skip the next scheduled delivery without canceling the entire subscription.
     • Update Shipping Address: If you move or want your next box sent to a different location.
     • Update Payment Information: If your credit card expires or you wish to use a different payment method.
   • Confirm Changes: Always ensure you click a “Save Changes,” “Update,” or “Confirm” button to apply any modifications. You might receive an email confirmation of these changes.

Cancelling Your Thesoappeople.co.uk Subscription

The “CANCEL OR CHANGE ANY TIME” promise means the cancellation process should be straightforward. Stonestudio.dk Reviews

1. Log In to Your Account: Follow the same steps as above to access your customer account.
2. Navigate to Subscription Management: Go to the “My Subscriptions” or “Manage Subscription” section.
3. Locate the Cancellation Option:
   • Within your active subscription details, there should be a clear “Cancel Subscription,” “End Subscription,” or similar button/link.
   • Sometimes, companies might offer a temporary pause or a downgrade option before outright cancellation, but the option to fully cancel should be present.
4. Follow On-Screen Prompts:
   • You might be asked for a reason for cancellation e.g., “Too much product,” “Financial reasons,” “Didn’t like the product”. Providing feedback can help the company improve, but it’s usually optional.
   • Confirm your cancellation.
5. Receive Confirmation:
   • After successful cancellation, you should receive an email confirming that your subscription has been terminated. Keep this email for your records.
   • Important Note: Check the cancellation cutoff date. Most subscription services require cancellations to be made a certain number of days e.g., 3-5 days before the next billing cycle to avoid being charged for the upcoming shipment. If you miss this window, you might still receive and be charged for one more box.

General Policies on Returns and Refunds for Subscription Boxes

While specific details would be in their full Terms & Conditions, most subscription services and e-commerce stores have standard return and refund policies:

• Damaged or Incorrect Items: If you receive a damaged product or an item that wasn’t what you ordered, Thesoappeople.co.uk would almost certainly offer a replacement or a full refund, often requiring photographic evidence.
• Dissatisfaction with Product: For opened or used products, a full refund might be less common unless there’s a specific “satisfaction guarantee.” However, if a product simply doesn’t meet expectations, some companies offer store credit or partial refunds.
• Unopened Items: For unopened and unused products, returns and refunds are generally accepted within a specified return window e.g., 14 or 30 days from the delivery date.
• Subscription vs. One-Time Purchase: Policies might differ slightly. While one-time purchases usually have a standard return policy, subscription boxes are often “final sale” once shipped, unless the item is defective or incorrect.
• How to Initiate: Typically, you would need to contact their customer service team via email or a contact form to initiate a return or refund request. They will provide instructions on how to proceed.

Always review the explicit “Returns Policy” or “Terms & Conditions” linked in the website’s footer for the most accurate and up-to-date information on Thesoappeople.co.uk’s specific policies.

Frequently Asked Questions

Is Thesoappeople.co.uk a legitimate website?

Yes, based on the website’s professional design, clear product offerings, and transparent display of values like palm oil-free and charity support, Thesoappeople.co.uk appears to be a legitimate online retailer.

What types of products does Thesoappeople.co.uk sell?

Thesoappeople.co.uk primarily sells handmade natural soaps, candles, bath salts, organic facial oils, shampoo bars, and eco-friendly gift sets.

Does Thesoappeople.co.uk use palm oil in their products?

No, Thesoappeople.co.uk explicitly states on its homepage that its products are “NO PALM OIL,” indicating a commitment to sustainable sourcing. Fairfred.com Reviews

Are Thesoappeople.co.uk products cruelty-free?

Yes, Thesoappeople.co.uk states that their products involve “NO ANIMAL TESTING,” aligning with cruelty-free standards.

Does Thesoappeople.co.uk offer free delivery?

Yes, Thesoappeople.co.uk offers free delivery for orders over £30 within the UK.

What is the Thesoappeople.co.uk Subscription Soap Box?

It’s a recurring delivery service where customers can choose their preferred soap bars, decide how often they want them delivered, and receive a 10% discount.

How do I subscribe to Thesoappeople.co.uk’s soap box?

You would typically visit the “Subscription Soap Boxes” section on their website, select your preferences, and complete the sign-up process.

Can I cancel my Thesoappeople.co.uk subscription at any time?

Yes, the website explicitly states “CANCEL OR CHANGE ANY TIME” for their subscription service, offering flexibility. Bthetravelbrand.com Reviews

What kind of packaging does Thesoappeople.co.uk use?

Thesoappeople.co.uk emphasizes “ECO-FRIENDLY PACKAGING,” suggesting they use materials that are recyclable, biodegradable, or minimal.

Does Thesoappeople.co.uk support any charities?

Yes, Thesoappeople.co.uk states that they support charities “fighting for our planet,” specifically mentioning “beaches, bees & orangutans.”

Are Thesoappeople.co.uk’s products organic?

The website specifically mentions “SHOP ORGANIC FACIAL OILS,” suggesting some products are certified organic, though not necessarily all items.

What are “no nasties” in relation to Thesoappeople.co.uk products?

“No nasties” typically implies that their products are free from harmful synthetic chemicals, parabens, sulfates, and artificial fragrances.

Can I buy individual soap bars or only subscription boxes?

Yes, the website offers both individual products for one-time purchase and the option to subscribe to their soap boxes. Gadlegal.co.uk Reviews

How do I log into my Thesoappeople.co.uk account?

You would typically find a “Log in” link on the website’s header or footer, where you can enter your email and password.

What if I receive a damaged product from Thesoappeople.co.uk?

Most reputable online retailers like Thesoappeople.co.uk would offer a replacement or refund for damaged items. you would need to contact their customer service.

Can I change my delivery frequency for the soap subscription?

Yes, the subscription model allows you to “DECIDE HOW OFTEN” you receive your boxes, implying you can adjust the frequency.

Does Thesoappeople.co.uk ship internationally?

The website’s currency is in GBP £ and refers to UK delivery promotions, suggesting a primary focus on the UK market, but international shipping details would need to be confirmed on their shipping policy page.

What payment methods does Thesoappeople.co.uk accept?

While not explicitly stated on the homepage, e-commerce sites typically accept major credit/debit cards Visa, Mastercard and often digital wallets like PayPal. Allesvoorcosmetica.nl Reviews

Are Thesoappeople.co.uk products suitable for sensitive skin?

While they emphasize natural ingredients and “no nasties,” individuals with sensitive skin should always check the full ingredient list for specific allergens or irritants before purchase.

Where can I find customer reviews for Thesoappeople.co.uk?

The homepage includes a snippet of a customer review.

More comprehensive reviews would likely be found on individual product pages or third-party review platforms.

Danishgrails.dk Reviews