Based on checking the website, Timesgroupltd.com appears to be a legitimate engineering firm specializing in energy, heating, and plumbing systems for commercial and domestic clients.
They offer services like gas, electrical, renewables air source heat pumps, solar PV, etc., and facilities management.
This seems to be a practical, service-oriented business, which is a good sign.
It’s focused on tangible, necessary services, not anything questionable.
When exploring any service, especially those impacting your home or business, it’s always wise to dig deep.
You want to ensure the company aligns with principles of honest dealings, clear communication, and reliable service.
Their focus on renewable technologies and energy efficiency is a positive, aligning with responsible resource management.
They claim to offer “turnkey solutions” and have “all trades in-house,” which, if true, could streamline projects for clients.
The website presents a clear service offering, and their emphasis on “client-centred” service and “minimal oversight” are points worth evaluating through customer reviews if available.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Timesgroupltd.com Review & First Look
Timesgroupltd.com presents itself as a comprehensive engineering and facilities management company based in the UK.
A first glance at their website suggests a professional outfit aiming to provide integrated solutions for energy, heating, plumbing, and building maintenance.
They highlight their expertise in both traditional gas and electrical services, alongside a strong emphasis on modern renewable technologies.
- Initial Impressions: The website is clean, fairly straightforward, and professional in its presentation. It clearly outlines the services offered and provides contact information prominently.
- Target Audience: They cater to a broad spectrum, including public sector, commercial, and domestic clients, suggesting a versatile operational capacity.
- Core Offerings: Their primary services revolve around the design, installation, and maintenance of:
- Energy Systems: With a strong focus on efficiency and carbon footprint reduction.
- Heating Systems: Including traditional and advanced solutions.
- Plumbing Systems: Essential for any property.
- Value Proposition: They aim to put “customers in charge” and provide “turnkey solutions,” implying a hands-off experience for the client once the project is initiated. This could be a significant benefit for busy commercial entities or homeowners.
Timesgroupltd.com Services: A Deeper Dive
Timesgroupltd.com offers a robust suite of services, suggesting a one-stop-shop approach for property owners and businesses.
Their stated ability to handle diverse projects, from emergency repairs to large-scale renewable installations, is a key selling point.
- Gas Services: They claim to offer “first-rate gas services” for both homes and businesses. This typically includes:
- Installation of new gas lines and appliances.
- Maintenance and servicing of existing gas systems.
- Safety checks and certifications.
- Data Point: According to a report by the Health and Safety Executive HSE in the UK, improper gas installations lead to an average of 1,000 gas-related incidents annually, highlighting the critical need for qualified professionals.
- Electrical Services: Covering a wide range of electrical challenges in commercial and domestic settings. This could involve:
- New wiring and rewiring.
- Lighting installations.
- Fuse board upgrades.
- Troubleshooting and repairs.
- Statistics: The Electrical Safety First charity reports that over 350,000 accidental house fires in the UK have an electrical origin over the last decade, emphasizing the importance of competent electrical work.
- Renewables: This is a significant area of focus, aligning with modern sustainability goals. Their expertise includes:
- Air Source Heat Pumps: Efficient heating and cooling solutions.
- Ground Source Heat Pumps: Highly efficient, but requiring more complex installation.
- Solar PV Photovoltaic: For electricity generation.
- Solar Thermal: For hot water generation.
- Underfloor Heating: Modern, efficient heating distribution.
- Hybrid Technologies: Combining different renewable sources for optimal energy use.
- Market Trend: The UK government aims for 600,000 heat pump installations per year by 2028. This indicates a growing market and a need for qualified installers like Times Group Ltd.
- Facilities Management FM: This service aims to take the burden of property management off the client’s shoulders.
- Complete Building Management: Handling various aspects of property maintenance.
- Emergency Repair Services: Including clearance, cleaning, repair, and replacement for water, fire, or vandalism damage.
- Benefit: For commercial clients, effective FM can lead to significant cost savings. A report by Facilities Management Journal FMJ estimated that integrated FM services can reduce operational costs by 15-20% for large organizations.
Timesgroupltd.com Pros & What They Claim To Be Good At
Based on their website, Timesgroupltd.com emphasizes several key advantages they bring to the table.
These claims, if substantiated by client experiences, could make them an attractive option for various projects.
- Comprehensive In-House Trades: They state, “We have all trades in-house.” This is a significant advantage as it can lead to:
- Streamlined Project Management: No need to coordinate multiple contractors.
- Faster Mobilization: Ability to start projects or respond to emergencies quickly.
- Consistent Quality Control: Maintaining standards across different aspects of a project.
- Focus on Renewable Technologies: Their strong emphasis on air source heat pumps, solar PV, and other green solutions positions them well for the future of energy. This benefits clients by:
- Reducing Energy Bills: Through more efficient systems.
- Lowering Carbon Footprint: Contributing to environmental sustainability.
- Accessing Government Incentives: Many renewable installations qualify for grants or subsidies in the UK.
- Client-Centered Service & Turnkey Solutions: They promise to put clients “in control” and offer solutions requiring “minimal oversight.”
- Reduced Client Burden: Ideal for those who prefer to delegate project management.
- Predictability: Aiming for projects delivered with less hassle and unforeseen issues.
- Emergency Response Capability: Their claim of being able to “mobilise quickly to respond to emergency issues at very short notice” is crucial for critical infrastructure services like heating, plumbing, and electrical.
- 24/7 Availability Implied: While not explicitly stated as 24/7, “very short notice” suggests high responsiveness.
- Wider Emergency Repair Services: Beyond immediate fixes, they claim to handle full restoration from damage.
- Experience and Growth: They highlight their origin from “Times Gas Ltd,” suggesting a foundation in a core service and subsequent growth into a more diversified entity.
- Established Presence: Implies a track record and experience in the industry.
- Adaptability: Showing an ability to expand services based on market demand.
Considering Alternatives for Home and Business Services
While Timesgroupltd.com offers a broad range of services, it’s always wise to explore alternatives to ensure you’re getting the best fit for your specific needs, budget, and values.
- For General Maintenance & Repairs:
- Local Certified Tradespeople: For specific plumbing, electrical, or gas needs, finding independent, highly-rated local plumbers, electricians, or Gas Safe registered engineers can sometimes offer more personalized service or competitive pricing for smaller jobs.
- Community-Based Service Directories: Websites like Checkatrade, MyBuilder, or Rated People in the UK allow you to post jobs and get quotes from multiple vetted professionals. Always verify certifications and read reviews.
- For Renewable Energy Solutions:
- Specialized Renewable Energy Installers: Companies focusing solely on solar panels, heat pumps, or biomass systems often have deeper expertise and can offer cutting-edge solutions specific to renewables.
- Energy Consultancies: Before committing to a major renewable installation, consider engaging an independent energy consultant. They can provide unbiased advice on the most efficient and cost-effective solutions for your property, helping you navigate grants and incentives.
- For Facilities Management Commercial:
- Integrated Facilities Management IFM Providers: Larger companies specializing in IFM often have extensive resources, advanced technology, and a proven track record in managing complex commercial properties.
- In-House Facilities Teams: For very large organizations, building and maintaining an in-house facilities team can sometimes be more cost-effective and provide greater control, though it requires significant internal resources.
- For Ethical and Sustainable Choices:
- Companies with Strong ESG Environmental, Social, Governance Commitments: Look for companies that transparently report on their sustainability practices, fair labor policies, and community engagement.
- Local Businesses: Supporting local businesses often keeps money within the community and can foster more direct relationships.
- Community Energy Projects: In some areas, community-owned renewable energy cooperatives offer opportunities to invest in and benefit from local green energy initiatives.
When evaluating alternatives, always prioritize:
- Certifications and Qualifications: Ensure any tradesperson or company is properly certified e.g., Gas Safe registered, NICEIC approved for electrical work, MCS certified for renewables.
- References and Reviews: Ask for references from past clients and check independent review platforms.
- Clear Quotations: Obtain detailed, written quotes that break down costs, timelines, and scope of work.
- Insurance: Verify that the company has appropriate public liability and professional indemnity insurance.
How to Evaluate Service Providers Like Timesgroupltd.com
Choosing a service provider for critical home or business systems requires due diligence.
Here’s a structured approach to evaluate companies like Timesgroupltd.com to ensure a sound decision.
- Verify Certifications and Licenses:
- Gas Safety: For any gas work, ensure they are on the Gas Safe Register in the UK. This is non-negotiable for safety. Check their registration number.
- Electrical Work: Look for accreditation from bodies like NICEIC National Inspection Council for Electrical Installation Contracting or ELECSA. These indicate adherence to safety standards.
- Renewables: For heat pumps and solar, check for MCS Microgeneration Certification Scheme certification. This is often required to access government incentives and guarantees quality.
- Company Registration: Verify their company registration with Companies House in the UK Company No. 09307779 for Times Group Ltd, which confirms their legal existence.
- Review Client Testimonials and Case Studies:
- On-Site Reviews: While reviews on their own website can be curated, they offer insights into what the company highlights.
- Third-Party Platforms: Search for reviews on independent sites like Trustpilot, Google Reviews, Yell.com, or specific trade review sites e.g., Checkatrade. Look for patterns in feedback, both positive and negative.
- Ask for References: For larger projects, request contact information for previous clients who have had similar work done. A reputable company will be happy to provide these.
- Assess Communication and Transparency:
- Responsiveness: How quickly do they respond to inquiries? Is their communication clear and professional?
- Detailed Quotations: Do they provide comprehensive, itemized quotes with no hidden fees? Do they explain what’s included and excluded?
- Project Timelines: Are they clear about project durations, milestones, and potential delays?
- Warranties and Guarantees: Understand what warranties they offer on their work and the products they install.
- Evaluate Experience and Expertise:
- Years in Business: While not the only factor, a longer track record can indicate stability and experience. Times Group Ltd was incorporated in 2014, giving them nearly a decade of operation.
- Specific Project Experience: Do they have a portfolio of projects similar to yours?
- Team Qualifications: Do their engineers and technicians hold relevant qualifications and ongoing professional development?
- Insurance Coverage:
- Confirm they have adequate Public Liability Insurance to cover any damage or injury that might occur during the work.
- For larger projects, Professional Indemnity Insurance might also be relevant, covering advice or design errors.
By systematically going through these points, you can build a comprehensive picture of a service provider’s reliability, quality, and suitability for your project.
Timesgroupltd.com Pricing & Quotes
Timesgroupltd.com doesn’t publish fixed pricing on their website, which is standard practice for custom engineering, installation, and maintenance services.
The cost of their services will depend entirely on the scope, complexity, and specific requirements of each project.
- Custom Quotation Model:
- They explicitly invite potential clients to “Get Your Free, No-Obligation Quote Now.” This indicates that all pricing is determined on a project-by-project basis after an initial consultation and assessment.
- This is typical for services involving site visits, technical assessments, and tailored solutions e.g., designing a new renewable energy system or overhauling a commercial plant room.
- Factors Influencing Cost:
- Scope of Work: The size and complexity of the project e.g., a simple boiler service vs. a full air source heat pump installation for a large commercial building.
- Materials and Equipment: The type, brand, and efficiency of the components used e.g., specific heat pump models, solar panel efficiency.
- Labor Hours: The number of engineers and technicians required and the duration of the work.
- Site-Specific Challenges: Accessibility, existing infrastructure, and any unforeseen issues that may arise.
- Emergency vs. Planned Work: Emergency call-out rates are typically higher than planned maintenance or installations.
- Location: While they cover the UK, specific travel costs might apply depending on the distance from their base.
- Obtaining a Quote:
- Contact Form: They provide an online contact form for inquiries.
- Phone Number: A direct phone number +44 0161 413 6156 is listed for immediate contact.
- What to Expect: When requesting a quote, be prepared to provide details about your property, existing systems, what you aim to achieve, and any specific preferences. They will likely need to conduct a site visit for an accurate assessment.
- Importance of Detailed Quotes:
- Ensure any quote you receive is itemized and clearly outlines all costs, including labor, materials, potential permits, and any associated fees.
- Clarify payment terms, deposit requirements, and payment schedule.
- Confirm what warranties are included for both parts and labor.
- Be wary of vague quotes or those that seem too good to be true. Comparing multiple quotes from different providers is always a sensible approach.
Timesgroupltd.com Customer Support & Contact
Good customer support is vital for any service-based business, especially one dealing with critical infrastructure like heating, plumbing, and electrical systems.
Timesgroupltd.com appears to offer direct contact methods on their website.
- Direct Contact Information:
- Phone: They prominently display a phone number: +44 0161 413 6156. For urgent matters, direct phone contact is usually the most effective.
- Email: An email address, [email protected], is provided for general inquiries, detailed explanations, or non-urgent communication.
- Contact Form: An online contact form is available for submitting inquiries directly through their website, which can be convenient for initial outreach or quote requests.
- Stated Commitment to Clients:
- They mention, “We Put Our Customers in Charge” and a “client-centred service,” which implies a commitment to responsive and helpful support.
- Their claim of being able to “mobilise quickly to respond to emergency issues at very short notice” suggests a proactive and available support structure for urgent needs.
- Evaluating Support Quality:
- Responsiveness: How quickly do they reply to emails or contact form submissions?
- Clarity: Are their responses clear, concise, and helpful? Do they answer all your questions?
- Professionalism: Is their communication professional and courteous?
- Problem Resolution: For existing clients, how effectively do they handle issues, complaints, or follow-up requests? This can often be gleaned from independent customer reviews.
- After-Sales Support: For installations, inquire about their after-sales support, warranty claims process, and maintenance agreements. This is crucial for long-term satisfaction.
While the website outlines the channels for contact, the actual quality of customer support can only truly be assessed through direct interaction or by reviewing feedback from their existing client base.
For potential clients, a good indicator is how well their initial inquiry is handled and how transparent they are about their processes.
Timesgroupltd.com Regulatory Compliance & Safety
For any company dealing with gas, electrical, and heating systems, adherence to strict regulatory standards and safety protocols is paramount.
Timesgroupltd.com operates in a heavily regulated industry within the UK.
- Key Regulatory Bodies in the UK:
- Gas Safe Register: This is the official gas registration body for the UK. By law, all gas engineers must be on the Gas Safe Register to work legally on gas appliances. Times Group Ltd, as a gas service provider, must have Gas Safe registered engineers.
- NICEIC / ELECSA: These are leading electrical contracting organizations. Companies registered with them are regularly assessed to ensure their work meets high safety and technical standards.
- Microgeneration Certification Scheme MCS: For renewable technologies like solar PV and heat pumps, MCS certification is crucial. It ensures that products and installers meet specific quality and safety standards, and it’s often a prerequisite for accessing government incentives like the Boiler Upgrade Scheme.
- Health and Safety Executive HSE: The UK’s national regulator for workplace health and safety. All businesses must comply with HSE regulations, particularly in industries involving potential hazards.
- Importance of Compliance:
- Safety: The primary reason for these regulations is to ensure public safety and prevent accidents related to faulty installations or maintenance.
- Quality Assurance: Compliance often means adherence to industry best practices and quality standards.
- Legal Obligation: Non-compliance can lead to severe penalties, fines, and even imprisonment for individuals or companies.
- Insurance Validity: Uncertified work can invalidate property insurance policies.
- Verifying Compliance:
- Ask for Certification Details: When engaging Timesgroupltd.com or any similar provider, explicitly ask for their Gas Safe registration number, MCS certification number if applicable, and details of their electrical accreditations.
- Check Registers: You can typically verify these certifications directly on the respective official registers online e.g., Gas Safe Register website, MCS website.
- Review Their Health & Safety Policy: Reputable companies will have a clear health and safety policy in place.
Timesgroupltd.com mentions having “all trades in-house” and a “high level of understanding of the emerging technology and control systems.” While these claims suggest competence, the ultimate assurance lies in their verified compliance with the stringent safety and quality standards set by the UK’s regulatory bodies for each service they provide.
For peace of mind, always prioritize verifying these credentials.
How to Cancel a Service with Timesgroupltd.com
Cancelling a service or contract with any provider requires understanding their terms and conditions.
As Timesgroupltd.com offers bespoke engineering and maintenance services, the cancellation process will likely depend on the type of service, the stage of the project, and the terms outlined in your specific contract.
- Review Your Contract/Agreement:
- This is the most critical first step. Any service agreement, quotation, or contract you signed with Timesgroupltd.com should clearly outline the cancellation policy, including:
- Notice Period: How much advance notice is required for cancellation?
- Cancellation Fees: Are there any penalties or fees for early termination, especially if work has already commenced or materials have been ordered?
- Refund Policy: What portion, if any, of payments made will be refunded?
- Service Termination: How will the cessation of services be managed, particularly for ongoing maintenance contracts?
- This is the most critical first step. Any service agreement, quotation, or contract you signed with Timesgroupltd.com should clearly outline the cancellation policy, including:
- Common Scenarios and General Principles:
- Before Work Commences: If you cancel before any work has started, you might be able to do so with minimal or no penalty, particularly during a cooling-off period if applicable under consumer law.
- During a Project: If a project is underway, cancellation will almost certainly incur costs for work completed up to that point, materials ordered, and potentially a cancellation fee to cover administrative and lost opportunity costs.
- Ongoing Maintenance Contracts: These typically have a fixed term e.g., 12 months and require a specific notice period e.g., 30 or 90 days to terminate. Cancelling mid-term might involve paying out the remainder of the contract or a penalty.
- Emergency Work: For immediate emergency repairs, cancellation once the technician is en route or on-site is unlikely to result in a refund for the call-out fee.
- Recommended Steps for Cancellation:
- Read Your Agreement: Locate and thoroughly read the cancellation clauses in your signed contract.
- Contact Them Directly: Use the official contact channels phone or email provided on their website.
- Phone Call: For immediate discussion, particularly if you have questions about the terms. Follow up with an email for a written record.
- Email: Send a formal email clearly stating your intention to cancel, referencing your project number or contract details. Request confirmation of receipt and details of any associated costs or next steps.
- Document Everything: Keep records of all communications, including dates, times, names of people you spoke with, and copies of emails.
- Seek Clarification: If any part of the cancellation terms is unclear, ask for clarification in writing.
- Alternative Resolution: If you believe there’s a dispute regarding cancellation fees or service quality, try to resolve it directly with Timesgroupltd.com first. If unsuccessful, you might consider consumer protection bodies or legal advice.
Given the nature of their services, it’s crucial to have a clear understanding of the financial implications of cancellation before entering into any agreement with Timesgroupltd.com or similar providers.
Frequently Asked Questions
What services does Timesgroupltd.com offer?
Timesgroupltd.com offers a comprehensive range of engineering services for commercial and domestic clients, including gas services, electrical services, renewable energy installations such as air source heat pumps, solar PV, solar thermal, and underfloor heating, and complete facilities management.
Is Timesgroupltd.com a legitimate company?
Yes, Timesgroupltd.com appears to be a legitimate company. They are registered in the UK Company No.
- and provide clear contact information and a detailed description of their services, focusing on essential home and business infrastructure.
Where is Timesgroupltd.com based?
Based on the contact information provided on their website, Timesgroupltd.com is based in the UK, with a contact phone number that begins with a Manchester area code +44 0161.
Does Timesgroupltd.com offer emergency services?
Yes, Timesgroupltd.com states they can “mobilise quickly to respond to emergency issues at very short notice” and also provide wider emergency repair services for water, fire, or vandalism damage.
What kind of renewable energy solutions does Timesgroupltd.com specialize in?
Timesgroupltd.com specializes in a variety of renewable energy solutions, including Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV Photovoltaic, Solar Thermal, Underfloor Heating, and the integration of hybrid technologies for optimal energy use. Merchantbest.shop Reviews
How can I get a quote from Timesgroupltd.com?
You can get a free, no-obligation quote from Timesgroupltd.com by calling them directly at +44 0161 413 6156 or by completing the online contact form available on their website.
Does Timesgroupltd.com provide services for both commercial and domestic clients?
Yes, Timesgroupltd.com explicitly states that they provide services for public sector, commercial, and domestic clients across all their offerings, including gas, electrical, renewables, and facilities management.
What certifications should I look for when hiring an engineering firm like Timesgroupltd.com?
When hiring an engineering firm for gas, electrical, or renewable energy services, you should look for certifications such as Gas Safe Register for gas work, NICEIC or ELECSA for electrical work, and MCS Microgeneration Certification Scheme for renewable energy installations.
How long has Timesgroupltd.com been in business?
Times Group Ltd was incorporated in the UK in 2014, meaning they have been in business for nearly a decade, growing from their origins as Times Gas Ltd.
Does Timesgroupltd.com handle facilities management for commercial properties?
Yes, Timesgroupltd.com offers a complete building management service under their Facilities Management FM offering, designed to take care of commercial properties and their tenants. Footyfits.co.uk Reviews
Can Timesgroupltd.com help reduce my energy bills?
Yes, Timesgroupltd.com emphasizes their ability to help clients reduce energy bills through the installation of efficient energy systems, particularly through their renewable energy solutions like heat pumps and solar PV.
How can I contact Timesgroupltd.com for support?
You can contact Timesgroupltd.com for support via phone at +44 0161 413 6156 or by sending an email to [email protected].
They also have an online contact form on their website.
What does “turnkey solutions” mean in the context of Timesgroupltd.com’s services?
In the context of Timesgroupltd.com, “turnkey solutions” means they aim to provide complete project management and execution that requires minimal oversight from the client.
They handle all aspects from design to installation and maintenance. Flyinbird.com Reviews
Does Timesgroupltd.com offer maintenance contracts?
While not explicitly detailed on the homepage, companies offering “facilities management” and “maintenance” services typically offer ongoing maintenance contracts.
It’s advisable to inquire directly about their specific offerings.
Are Timesgroupltd.com’s engineers qualified?
Timesgroupltd.com states their team has a “high level of understanding of the emerging technology and control systems” and “all trades in-house.” For specific projects, it is recommended to verify the individual qualifications and certifications of the engineers assigned.
What information do I need to provide for a quote?
To get an accurate quote, you’ll typically need to provide details about your property size, type, the existing systems in place, the specific service you require e.g., new boiler, solar panel installation, and any particular goals or challenges you face.
Does Timesgroupltd.com offer advice on government grants for renewables?
While their website doesn’t explicitly state it, companies specializing in renewable energy installations often guide clients on accessing relevant government grants or incentives. Tkc.co.uk Reviews
It’s worth asking them directly during your consultation.
What types of electrical challenges can Timesgroupltd.com assist with?
Timesgroupltd.com states they can help with “any electrical challenge in a commercial or domestic setting,” which typically includes new installations, rewiring, upgrades, repairs, and safety inspections.
What is the process for a large project with Timesgroupltd.com?
For large projects, the process generally involves an initial consultation, a detailed site survey and assessment, development of a tailored proposal and quote, agreement and contract signing, project planning and execution, and finally, commissioning and handover.
How do I provide feedback on Timesgroupltd.com’s services?
The website doesn’t specify a formal feedback mechanism, but you can typically provide feedback by contacting them directly via phone or email, as listed on their website, or through any post-service survey they might provide.
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