travelmoneyoz.com FAQ

What is travelmoneyoz.com?

Travelmoneyoz.com is an Australian foreign exchange service that allows travelers to buy and sell foreign currency, and manage multi-currency prepaid travel cards (Currency Pass) for international trips.

It operates both online and through a network of over 80 physical stores across Australia.

Is travelmoneyoz.com a legitimate company?

Yes, travelmoneyoz.com is a legitimate company.

It is a brand owned by the Flight Centre Travel Group Limited (ASX: FLT), a major and publicly listed global travel agency. How to Get Started with thinklouder.com

It has been operational for over a decade and has a physical store presence.

Can I order foreign currency online from travelmoneyoz.com?

Yes, you can order foreign currency online through travelmoneyoz.com.

You can choose to have it delivered to your home or pick it up from one of their physical stores.

What is the Travel Money Oz Currency Pass?

The Travel Money Oz Currency Pass is a multi-currency prepaid travel card that allows you to load up to 10 different foreign currencies.

It offers features like locking in exchange rates and can be used for ATM withdrawals and purchases abroad. It is also available as a digital card. My Experience with travelmoneyoz.com

Does the Currency Pass have hidden fees?

Travelmoneyoz.com advertises that the Currency Pass has “no hidden surcharges or inactivity fees.” However, it’s important to be aware that third-party ATM operators abroad might charge their own fees for withdrawals, and there might be cross-currency conversion fees if you spend in a currency not loaded on your card.

Are the online exchange rates the same as in-store rates?

No, the website explicitly states that “Online rates not available in store.” This means the exchange rates displayed on their website may differ from those offered at their physical branches.

It’s advisable to check rates for your chosen method.

What is the “best price guarantee” from Travel Money Oz?

Travel Money Oz offers a “best price guarantee” where they promise to beat any better price you find from a competitor for the same currency and amount.

Terms and conditions apply, so ensure you understand them. travelmoneyoz.com Cons

How does the 14-day exchange rate guarantee work?

If you purchase foreign currency from Travel Money Oz and the exchange rate changes significantly within 14 days of your purchase (becomes more favorable to you), they will reportedly give you the difference.

This offers a level of price protection for your purchase.

Can I get same-day currency from Travel Money Oz?

Yes, Travel Money Oz states that they offer “same day currency” for certain top currencies at their physical stores, allowing for quick pickups for urgent travel needs.

Does Travel Money Oz have a mobile app?

Based on the website’s information, there is no explicit mention or prominent link to a dedicated Travel Money Oz mobile application for iOS or Android.

The “digital card” functionality likely refers to integration with mobile wallet services like Apple Pay or Google Pay. Harmoneyconsulting.com Review

Is my personal information safe with travelmoneyoz.com?

Travelmoneyoz.com uses HTTPS encryption to secure data transmitted between your browser and their servers.

As part of Flight Centre Travel Group, they are also subject to Australian data protection regulations, indicating standard measures to protect personal information.

How do I contact Travel Money Oz customer support?

You can contact Travel Money Oz customer support by calling 1300 426 997 or by visiting their “Contact Us” page on the website.

In-store assistance is also available at their physical branches.

Can I manage my Currency Pass online?

Yes, once you have a Currency Pass, you can typically log into your online account on travelmoneyoz.com to manage your card, load more funds, convert between currencies, and view your transaction history. harmoneyconsulting.com Trustpilot Reviews Overview

What documents do I need to register or make an order?

For online orders or Currency Pass applications, you will typically need to provide personal identification (e.g., passport, driver’s license) and potentially proof of address to comply with financial regulations (KYC).

Does Travel Money Oz provide a holiday budget calculator?

Yes, the website features a “Holiday Budget Calculator” tool that uses crowd-sourced Numbeo data combined with their exchange rates to help you estimate how much money you might need for your trip.

What are the average processing times for online currency orders?

While “same day currency” is available for in-store pickup of popular currencies, the processing and delivery times for online orders can vary depending on the currency, amount, and chosen delivery method.

Specific timings would be confirmed during the order process.

Is Travel Money Oz affiliated with any TV shows?

Yes, travelmoneyoz.com states it is the “Official currency card of Travel Guides Australia,” indicating a partnership or feature on the popular Australian travel show. harmoneyconsulting.com Reddit Discussions – What Real Users Think

What if I forget my login password for travelmoneyoz.com?

If you forget your password, there should be a “Forgot Password?” link on the login page.

Clicking this will guide you through a password reset process, usually involving a verification email.

Can I sell foreign currency back to Travel Money Oz?

Yes, as a foreign exchange service, Travel Money Oz typically allows you to sell leftover foreign currency back to them.

You would likely need to visit a physical store for this service, and exchange rates for buying back currency will apply.

Why should I choose Travel Money Oz over a traditional bank?

Travel Money Oz positions itself as a specialized foreign exchange provider, often claiming to offer more competitive rates and fewer fees compared to traditional banks, along with a focus on traveler-specific services like the Currency Pass and price guarantees. gsfcarparts.com Customer Support Review

They aim to be less “boring” and more traveler-centric.