tv-village.net FAQ

What is Tv-village.net?

Tv-village.net is an online retail website based in the UK that sells televisions, small kitchen appliances like microwaves, kettles, toasters, and air fryers, as well as related accessories such as remote controls and TV aerials.

They primarily feature products from the British-made Cello brand.

Is Tv-village.net a legitimate website?

Based on the homepage information, Tv-village.net provides a physical address and contact numbers, which are positive indicators of legitimacy.

However, the lack of visible customer reviews on product pages and a detailed “About Us” section can raise questions regarding transparency and customer trust.

What products does Tv-village.net sell?

Tv-village.net sells a range of consumer electronics and home appliances, including various types and sizes of televisions (Smart TVs, 4K UHD, Camping & Caravan TVs, TVs with built-in DVD players), monitors, speakers & soundbars, aerials, TV carry cases, microwaves, air fryers, kettles, toasters, and remote controls.

Where is Tv-village.net located?

Tv-village.net’s listed physical address is 12 Imex Business Centre, Craig Leith Rd Stirling, UK.

Does Tv-village.net offer free shipping?

Yes, Tv-village.net states that they offer “Free Shipping on all your order,” as prominently displayed on their homepage.

What is Tv-village.net’s money-back guarantee policy?

Tv-village.net advertises a “30 Days Money-Back Guarantee,” indicating that customers can return products for a refund within 30 days of purchase, subject to their specific return terms and conditions.

Does Tv-village.net have customer support?

Yes, Tv-village.net claims to offer “24/7 Instant access to Support” and provides a phone number (01877 382 173, Mon – Fri: 9am – 5pm) and an email address ([email protected]) for after-sales service and general support.

What brands are sold on Tv-village.net?

The primary brand heavily featured and emphasized on Tv-village.net is Cello Electronics, highlighting their British manufacturing.

They also mention “Digital Tec” in their product categories.

Can I find customer reviews for Tv-village.net products?

Based on the current homepage display, product listings show “0 Review,” indicating a lack of visible customer reviews directly on the website.

This absence of social proof is a significant point for consideration.

Does Tv-village.net offer next-day delivery?

Yes, Tv-village.net states “Next Day Delivery” as a service available for their products, as highlighted in various sections of their homepage.

Are the payments on Tv-village.net secure?

Tv-village.net claims “100% Secure Payment,” suggesting they use secure methods to process transactions, though specific security protocols (like SSL certificates) are not explicitly detailed on the homepage text provided.

Does Tv-village.net sell smart TVs?

Yes, Tv-village.net sells a variety of smart TVs, including “Smart TVs WebOS by LG,” “Smart Caravan TVs,” and “Smart TVs with DVD.”

What kind of warranty do Cello TVs from Tv-village.net come with?

Tv-village.net states that “3 Year Warranty on all Cello TVs 32 inch and above,” indicating extended coverage for larger television models.

Does Tv-village.net sell products other than TVs?

Yes, in addition to televisions, Tv-village.net also sells small kitchen appliances like microwaves, air fryers, kettles, and toasters, as well as TV accessories such as remote controls, aerials, and TV carry cases.

How do I contact Tv-village.net customer service?

You can contact Tv-village.net customer service by phone at 01877 382 173 (Monday – Friday: 9 am – 5 pm) or via email at [email protected], according to their website.

Is there a discount for new customers on Tv-village.net?

Yes, Tv-village.net offers a “SPECIAL OFFER” of “10% OFF For new customers!” They provide a coupon code “SPECIALOFFER” for first orders over £100.

Does Tv-village.net offer a wide range of TV sizes?

Yes, Tv-village.net categorizes TVs by size, offering options from 16″ to over 50″, including popular sizes like 19″, 22″, 24″, 32″, 43″, 50″, 55″, 65″, and 75″.

Can I get an Android TV from Tv-village.net?

While they list “Cello Android/Google TVs” in their categories, the homepage mainly highlights “Smart TVs WebOS by LG.” You would need to navigate through their product categories to confirm availability of specific Android TV models.

Does Tv-village.net have a physical store?

The website provides a physical address (12 Imex Business Centre, Craig Leith Rd Stirling UK), but it does not specify if this is a retail store or solely an office/warehouse location. It primarily operates as an online retailer.

What are the key features of Cello TVs sold by Tv-village.net?

Cello TVs, as highlighted on Tv-village.net, feature precision engineering, stunning picture quality, immersive sound, and are British-made.

Specific models may include Freeview T2 HD, built-in DVD players, USB ports, HDMI inputs, and their patented “Pitch Perfect Sound” system.