vidaxl.ie FAQ

What is vidaxl.ie?

Vidaxl.ie is the Irish domain for vidaXL, a large international online retailer specializing in a wide range of products for home and garden, including furniture, sporting goods, pet supplies, tools, and more.

It aims to offer good quality products at low prices with free delivery.

Is vidaxl.ie a legitimate website?

Yes, vidaxl.ie appears to be a legitimate online retailer.

It is part of HabaTrading B.V., a well-established company based in the Netherlands with a strong international presence. monkeyhands.eu Review & First Look

Its domain has been active since 2015, and it uses secure payment methods and HTTPS encryption.

What types of products does vidaxl.ie sell?

Vidaxl.ie sells a diverse array of products, including indoor and outdoor furniture, home decor, garden supplies, hardware, tools, sporting goods, animal & pet supplies, toys & games, vehicle parts, and items for business & industrial use.

Does vidaxl.ie offer free delivery to Ireland?

Yes, vidaxl.ie states on its homepage that it offers free home deliveries for all items, regardless of size, to customers in Ireland.

Can I pay in installments on vidaxl.ie?

Yes, vidaxl.ie offers the option to pay in 3 installments with Klarna, allowing customers to get their favorite products right away and spread the cost.

How do I find deals and discounts on vidaxl.ie?

Vidaxl.ie features a “deals page” with continuous offers, daily and weekly discounts. mysolarclaim.com FAQ

They also offer a discount for signing up for their email newsletter, and run specific promotions like “10% off for 2 gazebos and canopies.”

What is the auction feature on vidaxl.ie?

Vidaxl.ie has an “Auctions” section where products are sold through a bidding system, potentially allowing customers to acquire items at significantly reduced prices.

How do I return an item purchased from vidaxl.ie?

While specific details are usually found in their Help Center, generally, EU consumer law allows a 14-day cooling-off period for returns.

You would typically need to contact their customer service to initiate the return process and receive instructions.

Who owns vidaxl.ie?

Vidaxl.ie is owned and operated by HabaTrading B.V., a company headquartered in Venlo, Netherlands. mysolarclaim.com Results: What Users Are Saying

Where is vidaxl.ie located?

The operational headquarters of vidaXL (HabaTrading B.V.) are located in Venlo, Netherlands.

The .ie domain specifically targets customers in Ireland.

What are the common complaints about vidaxl.ie?

Common complaints often include issues related to product quality (e.g., durability, minor defects), delivery delays, customer service responsiveness, and the complexities of the returns process for large items.

Are the products on vidaxl.ie good quality?

VidaXL aims to provide “good-quality products.” However, as with many budget-friendly retailers, customer reviews on platforms like Trustpilot often present mixed feedback regarding the long-term durability and perceived quality of certain items, especially furniture.

Is customer service responsive at vidaxl.ie?

Customer feedback regarding vidaXL’s customer service can be mixed. How Does mysolarclaim.com Work?

Some reviews indicate prompt resolution, while others mention slow response times or difficulties in resolving complex issues.

How long does delivery take from vidaxl.ie?

While free delivery is offered, the exact delivery time varies by product and destination.

Customers should check the estimated delivery window provided on individual product pages or within their order confirmation.

Can I track my order from vidaxl.ie?

Yes, like most online retailers, vidaXL typically provides tracking information once an order has been dispatched, allowing customers to monitor the status of their delivery.

What is “cusca iepuri” on vidaxl.ie?

“Cusca iepuri” translates to “rabbit hutch” in English. Blogkits.app Complaints & Common Issues

It refers to the animal enclosures or shelters for rabbits sold under the “Animals & Pet Supplies” category on vidaxl.ie.

Does vidaxl.ie offer assembly services for furniture?

The homepage doesn’t explicitly mention assembly services.

Most furniture items from online retailers like vidaXL typically come flat-packed and require self-assembly, with instructions provided.

What is vidaXL’s privacy policy like?

Vidaxl.ie has a privacy and cookie statement that explains how they collect, use, and protect customer data.

They also provide a cookie consent banner that allows users to manage their cookie preferences (essential, analytical, marketing). Manandvan24.com Complaints & Common Issues

Does vidaxl.ie ship internationally beyond Ireland?

VidaXL operates a network of online stores across many countries globally (e.g., UK, US, Germany, France, Australia), indicating that while vidaxl.ie specifically serves Ireland, the larger vidaXL brand has a broad international shipping capability through its various country-specific domains.

How do I contact vidaxl.ie customer support?

Specific contact details like a direct phone number or live chat might require navigating to the “Contact Us” or “Help Center” section of the vidaxl.ie website, as they are not prominently displayed on the homepage.