Vr-rock.com Review

Based on checking the website vr-rock.com, it appears to be an online retailer specializing in prescription lens inserts for various virtual reality VR headsets and AR glasses.

The site focuses on providing customized lenses tailored to individual eye prescriptions, aiming to enhance comfort and visual clarity for VR users who wear glasses.

While the product itself addresses a practical need for VR enthusiasts, a thorough review of the website’s legitimacy and ethical considerations reveals several areas that warrant a cautious approach.

Here’s an overall review summary:

• Website Focus: Prescription lens inserts for VR/AR headsets.
• Key Product Features Promoted: Customization based on prescription, magnetic design for easy installation, comfort, headset protection, and blue light filtering.
• Customer Reviews: Numerous positive customer testimonials are displayed, often highlighting improved comfort and clarity.
• Transparency & Trust Signals: The website displays social media links, but critical information like a clear “About Us” page detailing the company’s background, physical address, comprehensive return policy, or robust privacy policy is not readily apparent on the homepage. The lack of detailed company information raises questions about full transparency.
• Ethical Considerations: The product itself prescription lenses for VR headsets is neutral. However, the use of VR technology is often associated with gaming and immersive entertainment, which can sometimes lead to content that is not in line with ethical principles, especially concerning appropriate use of time and engagement with potentially frivolous or distracting content. While the product itself is not problematic, the broader context of its primary use cases necessitates careful consideration.

The website vr-rock.com presents itself as a straightforward solution for a common VR user dilemma: how to comfortably use a headset with prescription glasses.

The magnetic design and blue light protection are touted as significant advantages, and the sheer volume of customer testimonials aims to build confidence.

However, a deeper look reveals that critical elements usually found on highly reputable and trustworthy e-commerce sites are either missing or not easily accessible.

For a website dealing with customized optical products, transparency regarding the company’s operations, quality control, and customer support infrastructure is paramount.

Without clear access to these details, potential buyers should exercise caution, as the absence of such information can sometimes be a red flag for online ventures.

Here are some alternatives that promote beneficial and ethical engagement with technology and practical solutions for everyday needs:

• Zenni Optical: Known for affordable prescription eyeglasses and sunglasses. While not specifically for VR, they offer a wide range of custom optical solutions for daily use.
  • Key Features: Wide variety of frame styles, various lens options blue light, anti-reflective, virtual try-on.
  • Average Price: $10 – $100+
  • Pros: Highly affordable, convenient online ordering, extensive selection.
  • Cons: Can be overwhelming with choices, requires accurate self-measurement.
• EyeBuyDirect: Another popular online retailer for prescription eyewear, offering competitive pricing and frequent promotions.
  • Key Features: Stylish frames, virtual try-on, prescription sunglasses, progressive lenses.
  • Average Price: $20 – $150+
  • Pros: Good balance of price and quality, regular sales, easy returns.
  • Cons: Shipping times can vary, selection might not be as vast as some competitors.
• Warby Parker: Renowned for its home try-on program and commitment to social good buy a pair, give a pair.
  • Key Features: Home try-on program, boutique-style frames, in-store experience available, donates a pair of glasses for every pair sold.
  • Average Price: $95 – $195
  • Pros: Convenient home try-on, excellent customer service, socially conscious business model.
  • Cons: Higher price point than some online-only options, limited frame selection compared to larger retailers.
• Felix Gray: Specializes in blue light filtering glasses, useful for anyone spending significant time in front of screens, including computers and tablets.
  • Key Features: Proprietary blue light filtering technology, stylish designs, prescription and non-prescription options.
  • Average Price: $95 – $145
  • Pros: Effective blue light filtration, comfortable for long screen use, attractive designs.
  • Cons: More specialized, may not offer as wide a range of standard prescription options.
• Computer Glasses: A broad category of glasses designed to reduce eye strain from digital screens, often with anti-glare and blue light filtering properties.
  • Key Features: Reduces glare, filters blue light, various magnification options non-prescription reading glasses.
  • Average Price: $15 – $70
  • Pros: Improves screen comfort, widely available, affordable.
  • Cons: Not custom prescription, might not address all vision needs.
• Optical Lenses: General category for replacement lenses for various optical devices, including microscopes, telescopes, or even high-quality camera lenses, promoting learning and creativity.
  • Key Features: High precision, various coatings, specific optical properties.
  • Average Price: Varies widely based on type and quality.
  • Pros: Essential for scientific and creative pursuits, precise engineering.
  • Cons: Highly specialized, not for general consumer use.
• Reading Glasses: For those needing magnification for close-up tasks, promoting literacy and focused work.
  • Key Features: Various magnification strengths, portable designs, wide availability.
  • Average Price: $10 – $40
  • Pros: Highly accessible, affordable, convenient for reading and close work.
  • Cons: Not suitable for distance vision, generic fit.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

vr-rock.com Review & First Look: Navigating the Digital Front Door

When you land on vr-rock.com, the immediate impression is one of efficiency and directness.

The homepage clearly communicates its primary function: providing prescription lens inserts for virtual reality headsets.

It bypasses extensive storytelling in favor of immediate product showcasing and customer testimonials.

This approach, while streamlined, raises questions about the depth of information provided for a product that requires precise personal specifications.

Initial Observations on vr-rock.com’s Homepage Layout

The layout is clean, featuring prominent “Order Now” buttons and large product images for popular VR headsets like Quest 3 and PSVR 2. This design prioritizes conversion over comprehensive informational content.

• Clear Call-to-Actions: “Order Now” buttons are front and center, directing users quickly to product pages.
• Product-Centric Display: The homepage focuses almost exclusively on product categories and associated benefits magnetic design, blue light protection.
• Social Proof Emphasis: Customer reviews are heavily featured, with dates indicating recent activity, aiming to build trust through peer validation.
• Lack of “About Us” or Company Background: There’s no immediately visible link to an “About Us” page, company history, or mission statement. This is a significant omission for a new online business seeking to establish trust. Reputable businesses often provide this context to reassure potential customers.
• Minimal Footer Information: The footer primarily contains payment methods and basic navigation links, but lacks critical legal or operational details such as a full privacy policy, terms of service, or clear contact information beyond social media icons.

User Experience and Information Accessibility

While visually appealing, the user experience on vr-rock.com is primarily geared towards someone who already knows what they want and trusts the brand.

For a first-time visitor, critical details that build confidence are surprisingly elusive.

• Simplified Navigation: The main navigation is sparse, listing “VR Rock Prescription Lenses” and a few key product categories. This keeps the user journey straightforward but limits exploration.
• Reliance on Customer Reviews: The site leans heavily on its 854 reviews as stated on the homepage to convey reliability and quality. These reviews often highlight specific benefits like clarity and comfort, which is valuable.
• Missing Transparency Elements: A robust e-commerce site typically provides easy access to:
  • Detailed Return/Refund Policy: Beyond a vague mention, a clear, comprehensive policy is crucial for customer confidence, especially for customized products.
  • Shipping Information: While “free worldwide shipping with no additional tariffs, taxes, or duties” is stated, specifics on delivery times, tracking, or handling unexpected issues are not detailed.
  • Privacy Policy: Essential for any website collecting personal data like prescription details.
  • Terms of Service: Outlines the legal agreement between the customer and the business.
  • Physical Address/Contact Number: A verifiable physical address and a direct customer service phone number significantly enhance trust. Their social media links are present, but direct contact options are not prominent.

The Broader Context: Ethical Engagement with VR

vr-rock.com Cons: Areas for Improvement and Cautionary Notes

Based on the information readily available on vr-rock.com’s homepage, there are several significant areas where the website falls short in establishing full trust and transparency, especially for a new or discerning customer.

These “cons” highlight potential concerns that savvy consumers should consider before making a purchase. Merchynt.com Review

Lack of Comprehensive “About Us” and Company Information

One of the most glaring omissions on vr-rock.com is the absence of a detailed “About Us” section or clear company information.

• No Company Story: There’s no narrative about who founded VR-Rock, their expertise in optics or VR, or their vision. This makes it difficult to ascertain the company’s background and legitimacy.
• Missing Physical Address: A verifiable physical business address is a fundamental trust signal for online retailers. Its absence can raise red flags for potential customers.
• No Leadership Team Details: Knowing who is behind the operation can provide a sense of accountability and expertise. This information is not provided.
• Impact on Trust: For a product that requires sensitive personal data eye prescriptions and impacts vision, the lack of transparency about the company itself is a significant drawback. Customers need to feel confident that they are dealing with a legitimate and accountable entity.

Inadequate Legal and Policy Documentation Accessibility

While some links might exist in the deepest corners of the website, critical legal and policy documents are not prominently displayed or easily accessible from the homepage or main navigation.

• Vague Return Policy: The homepage mentions “free worldwide shipping with no additional tariffs, taxes, or duties,” but a clear, comprehensive return or refund policy for customized prescription lenses is not front and center. What happens if the prescription is wrong? What are the conditions for returns? These are unanswered questions that create uncertainty. A study by Statista in 2023 showed that 72% of online shoppers check a website’s return policy before making a purchase, underscoring its importance.
• Missing Privacy Policy: Websites that collect personal health information like eye prescriptions are legally and ethically obligated to have a robust and easily accessible privacy policy detailing how data is collected, stored, and used. Its absence or hidden nature is a serious concern.
• Undisclosed Terms of Service: Standard e-commerce practice dictates that users should be able to review the terms and conditions of sale before committing to a purchase.
• Risk of Misinformation: Without clear policies, customers are left guessing about their rights and the company’s obligations, increasing the risk of disputes or dissatisfaction.

Limited Customer Service Options

The website showcases social media links, but direct and immediate customer support channels appear limited.

• No Prominent Phone Number: A dedicated customer service phone number is a strong indicator of a legitimate business that prioritizes customer support. This is missing from the homepage.
• Reliance on Social Media: While social media presence is good for engagement, it’s not a substitute for formal customer support channels for technical or order-related issues.
• Absence of Live Chat: Many modern e-commerce sites offer live chat for instant support, which vr-rock.com does not appear to have on its homepage.
• Potential for Communication Gaps: For a product that involves precise measurements and potential troubleshooting e.g., if a prescription feels off, robust and accessible customer service is crucial. The current setup suggests potential communication hurdles.

Primary Use Case: Entertainment Focus

• Gaming and Leisure: The overwhelming majority of VR headset use, for which these lenses are designed, is for gaming, watching immersive content, and other forms of digital entertainment.
• Potential for Distraction: While beneficial for eye comfort during VR use, the product facilitates engagement with an activity that can be highly distracting and time-consuming. From an ethical standpoint, excessive engagement in unproductive leisure activities is generally discouraged.
• Alternatives Emphasize Productive Use: The recommended alternatives focus on practical optical solutions for daily life, educational tools, or products that enhance productivity and well-being, steering away from purely entertainment-driven consumption.

vr-rock.com Alternatives: Ethical Optical Solutions

Given the concerns regarding the comprehensive transparency of vr-rock.com and the primary entertainment focus of VR technology, exploring established and ethically aligned alternatives for optical needs is a prudent step.

These alternatives prioritize clear vision for daily life, learning, and productive activities, often with strong customer service and transparent business practices.

Focus on Practical Vision Needs

Instead of investing in accessories for entertainment devices, consider redirecting resources to essential vision care and products that enhance daily life and learning.

• Prescription Eyewear for Daily Use: Investing in high-quality, comfortable prescription glasses from a reputable optometrist or established online retailer ensures clear vision for work, study, and social interaction. This is a fundamental need for many.
  • Benefits: Directly addresses vision impairment, improves quality of life, essential for driving, reading, and performing daily tasks safely and efficiently.
  • Ethical Aspect: Prioritizing health and well-being through necessary medical aids.
• Blue Light Filtering Glasses for Screen Time: With increasing screen usage computers, tablets, smartphones, blue light filtering glasses offer protection against eye strain and fatigue, whether for work or beneficial digital engagement.
  • Benefits: Reduces digital eye strain, potentially improves sleep quality, and enhances comfort during prolonged screen use.
  • Ethical Aspect: Promoting health and responsible engagement with technology.

Educational and Productive Technology Tools

Instead of purely entertainment-focused VR, consider how technology can be leveraged for knowledge acquisition and skill development.

• High-Quality Computer Monitors and Accessories: Investing in ergonomic and visually comfortable computer setups can significantly enhance productivity for work, study, or creative pursuits.
  • Benefits: Improves posture, reduces eye strain, boosts productivity for tasks requiring prolonged screen time.
  • Ethical Aspect: Facilitates productive work, learning, and self-improvement.
• Microscopes and Telescopes with Quality Optics: For those with an interest in discovery and learning, optical instruments like microscopes for exploring the micro-world or telescopes for astronomy offer educational and awe-inspiring experiences.
  • Benefits: Fosters scientific curiosity, enhances understanding of the natural world, provides opportunities for beneficial leisure and learning.
  • Ethical Aspect: Encourages intellectual growth, contemplation of creation, and beneficial hobbies.

Opting for Established and Transparent Retailers

When choosing where to purchase optical products, prioritizing retailers with a strong track record of transparency, customer service, and clear policies is paramount.

• Verifiable Physical Presence: Companies with physical stores or readily available contact information phone, address often instill greater confidence.
• Clear Policies: Easily accessible and comprehensive return, refund, shipping, and privacy policies are non-negotiable for consumer protection.
• Professional Optometric Consultation: For prescription lenses, consulting with a licensed optometrist ensures accurate prescriptions and proper fitting, which is crucial for eye health.

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How to Cancel vr-rock.com Subscription

The concept of a “subscription” for vr-rock.com is not explicitly evident from their homepage content.

The website appears to primarily operate on a direct purchase model for customized prescription lens inserts.

This means customers are likely making one-time purchases for specific VR headset models rather than subscribing to a recurring service or product delivery.

Therefore, the traditional steps for canceling a subscription, such as logging into an account to manage recurring payments, may not apply directly to vr-rock.com.

Understanding the Purchase Model

Based on the homepage text, vr-rock.com sells individual products, such as “Meta Quest 3 Prescription Lenses -Magnetic Design” or “PSVR 2 Prescription Lenses Tax-Free.” The customer selects a product, provides their prescription details, and completes a one-time transaction.

There is no mention of membership fees, recurring charges, or subscription tiers for accessing products or services.

• One-Time Purchases: The language on the website “Order Now,” “Get Yours Today,” “BUY NOW” strongly suggests that each purchase is a singular transaction for a specific product.
• No Indication of Recurring Billing: There are no signs of “monthly plans,” “annual memberships,” or “subscription boxes” related to their lens inserts.
• Focus on Customization: Since the product is custom-made based on an individual’s eye prescription, a subscription model would be atypical unless it involved frequent eye prescription changes or lens wear-and-tear leading to regular replacements, which is not implied.

Steps for Cancelling an Order Pre-Shipment

If a customer has placed an order with vr-rock.com and wishes to cancel before it has been shipped or moved into the customization/production phase, the process would likely involve contacting their customer service directly.

1. Locate Contact Information: Search the website for an email address or contact form. As observed earlier, a prominent phone number might be missing, which could complicate immediate contact.
2. Act Quickly: Given that lenses are customized, production may start relatively quickly. The sooner you contact them, the higher the chance of successfully canceling the order before it incurs significant production costs.
3. Provide Order Details: When contacting them, be ready with your order number, name, email address used for the purchase, and a clear request for cancellation.
4. Confirm Cancellation: Ensure you receive a confirmation of cancellation from vr-rock.com, preferably in writing email. This will serve as proof.

Steps for Returns/Refunds Post-Shipment

If the product has already been shipped or received, the process would fall under their return and refund policy, which, as noted, is not prominently displayed on the homepage.

1. Find the Return Policy: You would need to thoroughly search the website, possibly in a “Help,” “FAQ,” or “Terms and Conditions” section, for their official return policy regarding customized prescription lenses.
2. Understand Conditions: Custom products often have stricter return policies than off-the-shelf items. There might be conditions regarding defects, prescription accuracy if it doesn’t match what was provided, or a specific return window.
3. Initiate Return Process: Follow the instructions outlined in their return policy, which usually involves obtaining a Return Merchandise Authorization RMA number or specific shipping instructions.
4. Document Everything: Keep records of all communication, shipping receipts, and any documentation related to the return.

In summary, if you are looking to “cancel a subscription” with vr-rock.com, it’s more likely you are trying to cancel a recent one-time order. The key will be to find and utilize their customer contact channels as quickly as possible.

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vr-rock.com Pricing: An Unclear Picture

The vr-rock.com homepage, while showcasing its products, does not provide transparent pricing information directly on the main page.

This lack of immediate price visibility requires potential customers to navigate deeper into the website, which can be an inconvenience and a common marketing tactic to draw users further into the sales funnel.

Absence of Upfront Pricing on the Homepage

When browsing the vr-rock.com homepage, you’ll see product listings and calls to action like “Order Now” or “Get Yours Today,” but no actual dollar amounts.

• Requires Clicking Through: To find the price of a specific VR lens insert, a user must click on the product listing. This forces an extra step in the buying process.
• No Pricing Tiers or Comparison: There’s no overview or comparison table of prices across different VR headset models or lens types e.g., standard vs. blue light filtering vs. ultra-slim. This makes it hard for a customer to quickly compare options or understand potential cost variations.
• Impact on User Experience: For many online shoppers, transparent pricing is a key factor in initial consideration. Hiding prices can deter users who want to quickly gauge affordability or compare with competitors. A 2022 Baymard Institute study on e-commerce usability noted that unclear pricing and hidden fees are common reasons for cart abandonment.

Factors Potentially Influencing Pricing

While specific prices aren’t on the homepage, it’s logical to assume that the cost of vr-rock.com’s prescription lens inserts would be influenced by several factors, common in the optical industry:

• VR Headset Model: Different VR headsets e.g., Meta Quest 3, PSVR 2, Apple Vision Pro, Pimax Crystal may require different lens designs, materials, and manufacturing complexities, leading to varied pricing.
• Prescription Strength: Higher or more complex prescriptions e.g., strong astigmatism, progressive lenses if offered often incur additional costs due to the precision and technology required in lens crafting.
• Lens Coatings and Features: Options like blue light filtering, anti-fog, anti-glare, and scratch-resistant coatings typically add to the base price. The homepage mentions “Blue Light Protection” and “anti-fog” for some lenses, suggesting these are standard or optional features impacting cost.
• “Tax-Free” Claims: Some product descriptions mention “Tax-Free,” which could imply that the advertised price on the product page already includes any applicable sales tax, or that they are structured to avoid certain taxes for international shipping. However, the specifics of this claim would need clarification within their terms of sale.

How to Ascertain Pricing

To get an actual price from vr-rock.com, a user would need to:

1. Navigate to a Specific Product Page: Click on the desired VR headset model’s lens insert.
2. Select Options if any: If there are customization options e.g., prescription input, lens type, these selections might dynamically update the price.
3. Add to Cart: Often, the final price, including any calculated shipping though they claim free worldwide shipping, is only fully visible once an item is added to the shopping cart.

In conclusion, while vr-rock.com offers a specialized product, its pricing strategy on the homepage lacks transparency, requiring users to actively seek out cost information. This approach, combined with the general lack of detailed company information, contributes to an overall impression of less than complete openness.

FAQ

What is vr-rock.com?

Vr-rock.com is an online retailer specializing in prescription lens inserts designed for various virtual reality VR headsets and augmented reality AR glasses, aiming to provide clear vision and comfort for users who wear eyeglasses.

What products does vr-rock.com offer?

Vr-rock.com primarily offers custom prescription lens inserts for popular VR headsets like Meta Quest 3, PSVR 2, XREAL Air, Apple Vision Pro, and other models, designed to fit directly into the headset.

Is vr-rock.com a legitimate website?

Based on its homepage, vr-rock.com appears to be operational and processes orders, as indicated by numerous customer reviews. Arangrant.com Review

However, the lack of readily accessible detailed company information like a physical address, comprehensive “About Us” page, or clear contact phone number on the homepage raises questions about its full transparency and trustworthiness compared to highly established e-commerce sites.

Does vr-rock.com offer worldwide shipping?

Yes, the website explicitly states, “Enjoy free worldwide shipping with no additional tariffs, taxes, or duties.”

How do I provide my prescription to vr-rock.com?

While not detailed on the homepage, customers typically provide their eye prescription details e.g., sphere, cylinder, axis, PD during the order process on the specific product page after selecting their desired lens inserts.

Are the lenses from vr-rock.com easy to install?

According to the product descriptions and customer reviews on the homepage, many of their lens inserts feature a “Magnetic Design” which is promoted as allowing for quick and easy installation and removal.

Do vr-rock.com lenses offer blue light protection?

Yes, several product descriptions on the vr-rock.com homepage highlight “Blue Light Protection” as a feature of their prescription lenses.

Can I cancel an order on vr-rock.com?

As vr-rock.com sells customized products, canceling an order would likely depend on its production status.

You would need to contact their customer service immediately upon placing the order, as their primary model is direct sales, not subscriptions.

Does vr-rock.com offer returns or refunds?

The website’s homepage does not prominently display a detailed return or refund policy.

Customers would need to search the website for their official policy to understand the conditions and process for returns, especially for customized prescription lenses.

Are there any ethical concerns with vr-rock.com?

While the product itself prescription lenses is ethically neutral, the primary use of VR technology for which these lenses are designed is often for entertainment and gaming, which, if engaged in excessively, can be distracting or unproductive. Hipobuy.com Review

The lack of complete transparency from the company missing “About Us,” clear policies is also a point of concern.

What are some alternatives to vr-rock.com for optical needs?

Ethical alternatives include reputable online and brick-and-mortar retailers for general prescription eyeglasses e.g., Zenni Optical, EyeBuyDirect, Warby Parker, specialized blue light filtering glasses for screen time, or products that facilitate learning and productivity like high-quality computer monitors or educational optical instruments.

Does vr-rock.com have social media presence?

Yes, the vr-rock.com homepage includes links to their profiles on Twitter, Facebook, Instagram, and YouTube.

How many customer reviews does vr-rock.com display?

The vr-rock.com homepage prominently displays a count of “854 reviews” from customers, with individual testimonials following this count.

Do vr-rock.com lenses protect VR headsets from scratches?

Yes, the website claims that their prescription lenses help “Protect your VR headset from scratches” by eliminating the need to wear traditional glasses inside the headset.

Are vr-rock.com lenses compatible with eye tracking in VR headsets?

For some models, such as the PSVR2 Prescription Lenses, the website explicitly states “100% Compatible with Eye Tracking.”

Is there a phone number for vr-rock.com customer service?

A direct customer service phone number is not prominently displayed on the vr-rock.com homepage.

Communication appears to primarily be through email or social media channels.

Do vr-rock.com lenses come with a magnetic frame?

Many of the featured products, such as Meta Quest 3 Prescription Lenses, are highlighted as having a “Magnetic Design” for easy attachment. Uscargofreight.com Review

Does vr-rock.com offer lenses for older VR headsets?

Yes, beyond the latest models like Quest 3 and PSVR 2, the website lists compatibility with a wide range of VR headsets, including older models like Oculus Quest, PSVR 1, and HTC Vive.

How can I get a full price for vr-rock.com lenses?

To get the full price, you need to click on the specific product page for your VR headset model, select any customization options like prescription details, and then the price will typically be displayed.

Are the customer reviews on vr-rock.com verified?

The website states “Let customers speak for us from 854 reviews” and includes review dates, suggesting they are collected through a review platform, though the verification process specifics are not detailed.

Does vr-rock.com offer lenses for AR glasses like Ray-Ban Meta?

Yes, the website advertises “Prescription Lens Inserts for Ray-Ban Meta Glasses,” indicating compatibility with certain AR eyewear as well.

Is there any information about the materials used in vr-rock.com lenses?

Some product descriptions briefly mention “High quality glass, coated with anti-fog and blue light blocking,” but detailed material specifications are not readily available on the homepage.

What are the benefits of using prescription VR lenses over wearing glasses?

According to vr-rock.com and general user experience, benefits include enhanced comfort, reduced risk of scratching headset lenses, and clearer vision without the bulk or pressure of glasses.

Does vr-rock.com offer prescription lenses for DJI Goggles?

Yes, the website lists “DJI Goggles Prescription Lenses” as one of their compatible products.

How quickly are vr-rock.com orders processed and shipped?

While free worldwide shipping is advertised, the homepage does not provide specific processing or estimated delivery times.

One customer review mentioned it “did take longer to process my order.”

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