Here’s how to connect to a Surfshark Latham server and why understanding Surfshark’s company background, including its headquarters and recent developments, can give you peace of mind about your online privacy. If you’re looking to protect your digital life, knowing the ins and outs of your VPN provider is super important. We’re talking about everything from where they’re based, who owns them, to the kind of security they actually deliver. Surfshark has quickly become a big name in the cybersecurity world since launching in 2018, and for good reason. They offer a whole suite of tools, not just a Virtual Private Network VPN, aiming to give you a comprehensive shield against online threats. We’ll explore their commitment to a strict no-logs policy, the robust technology underpinning their service, and how easy it is to manage your account. Think of this as your friendly guide to really getting the most out of Surfshark, making sure you feel confident and secure every time you go online.

When you see “Surfshark Latham,” it simply refers to one of Surfshark’s many server locations, specifically in Latham, New York, USA. Now, why would you care about a server in Latham? Well, for anyone in or near the area, connecting to a local server like Latham can make a huge difference in your online experience.

Imagine you’re trying to stream your favorite show or join an online game, and everything feels sluggish. That’s often because your internet traffic is traveling a long distance to a server far away. When you connect to a VPN server that’s geographically closer to you, like the Latham server if you’re on the East Coast of the US, you’ll generally get faster speeds and lower latency. This means less buffering, quicker downloads, and a smoother, more responsive online experience.

Plus, if you’re specifically looking to access content that’s only available in a particular region, having a server in that exact location is key. Connecting to the Latham server gives you a US IP address, which can unlock local US websites, streaming services, or online resources. Surfshark even lists Latham as a server option with Standard, Static IP, and P2P capabilities, which is great news for various online activities.

So, while “Surfshark Latham” might sound a bit mysterious, it’s really just a handy and efficient server location designed to give users in the region a top-notch VPN connection.

Surfshark’s Global Presence: Beyond Latham

While the Latham server is great for those in its vicinity, Surfshark’s network extends far beyond just one location. We’re talking about a massive network of over 3200 servers spread across 100 countries! This impressive reach is one of the biggest advantages of using Surfshark.

Think about it: whether you’re trying to access content from Europe, Asia, or South America, there’s likely a Surfshark server nearby. This extensive network means you can bypass geo-restrictions and enjoy content from almost anywhere in the world. Plus, having so many server options helps prevent overcrowding, which can sometimes slow down other VPNs.

One of the coolest things about Surfshark’s server infrastructure is that all their servers are RAM-only. What does that even mean? Well, unlike traditional servers that store data on hard drives, RAM-only servers operate entirely on volatile memory. The moment those servers are powered down or rebooted, all data on them is completely wiped. This is a huge win for your privacy because it virtually eliminates the risk of data being physically seized or retained. It’s a real testament to their commitment to a no-logs policy, which we’ll get into next. They’ve also been consistently upgrading their server capacity, with many now running at 10Gbps, ensuring fast and reliable connections.

This global, RAM-only server setup is a big part of why Surfshark can offer such robust security and performance, making it a reliable choice for anyone serious about their online privacy. Surfshark VPN Lifetime Deal: The Real Talk (And How to Get the Best Price!)

Who is Behind Surfshark? Company Structure and Ownership

Understanding the company behind your VPN is just as important as knowing its features. It really helps build trust. So, let’s talk about Surfshark’s journey and who’s calling the shots.

Surfshark’s Journey and Headquarters

Surfshark was first launched in 2018, starting with its VPN application for iOS devices. For a while, it was initially registered in the British Virgin Islands BVI. Now, you might hear a lot of talk about BVI being a privacy-friendly jurisdiction, but in October 2021, Surfshark made a significant move. They relocated their headquarters to Amsterdam, the Netherlands.

Why the Netherlands? This wasn’t just a random decision. The Netherlands is known for its favorable business, economic, and political environment, and crucially, it has a no-logs-friendly legal jurisdiction. This means there are no legal obligations for companies to log or retain user data, which aligns perfectly with Surfshark’s core promise of privacy. The country also strictly adheres to GDPR requirements, adding another layer of data protection for users. Beyond their main base in Amsterdam, Surfshark also maintains additional offices in Lithuania, Poland, Germany, and the United Kingdom. How to Get Surfshark VPN on Your LG webOS Smart TV (The Ultimate Guide)

The Nord Security Merger: A Cybersecurity Powerhouse

Here’s a piece of information that surprised many people in the industry: in mid-2021, Surfshark began the process of merging with Nord Security. If that name sounds familiar, it’s because Nord Security is the parent company behind the hugely popular NordVPN. The merger was officially finalized in early 2022.

Now, you might be thinking, “Does this mean Surfshark and NordVPN are the same now?” Not exactly. While they’re both under the umbrella of Nord Security, they’ve both stated they will continue to operate independently and maintain their separate brand identities and infrastructures. The combined entity operates under a single holding company called Cyberspace, which is also based in the Netherlands.

This merger created one of the largest internet security powerhouses in the market, allowing both companies to share technical knowledge and scale their offerings to meet the growing demands of cybersecurity. It’s worth noting that Vytautas Kaziukonis is recognized as the founder of Surfshark. Unlock Kazakhstan: Your Guide to VPNs and Online Freedom

Unwavering Commitment to a No-Logs Policy

One of the most critical aspects of any VPN service is its no-logs policy. This means the VPN provider doesn’t track, collect, or store any of your online activities, like browsing history, connection times, or IP addresses. Surfshark has a strict, independently audited no-logs policy.

They’ve even gone the extra mile by having their policy audited by reputable third-party security firms. For instance, Cure53 conducted an audit of Surfshark’s browser extensions in 2018 and a full server infrastructure audit in 2021. More recently, Deloitte has audited and approved Surfshark’s compliance with its no-logs policy multiple times, including a second assurance report in 2025. These audits are a big deal because they provide external verification that Surfshark lives up to its privacy promises, giving you a lot more confidence when you use their service. They even temporarily store user ID and connection time just for the session, which is then automatically wiped within 15 minutes after you disconnect.

So, despite the company’s growth and structural changes, their core commitment to your privacy remains a top priority. How to Connect Surfshark VPN on Your Laptop: A Complete Guide to Online Freedom

Surfshark’s Comprehensive Cybersecurity Toolkit

When you think of Surfshark, you probably think VPN, right? And you’d be correct! Their VPN service is stellar, but the company has really expanded its offerings to provide a much more holistic cybersecurity solution. It’s not just about hiding your IP anymore. it’s about protecting your entire digital footprint.

Here’s a closer look at some of the other awesome tools Surfshark offers:

• Surfshark VPN: This is their flagship product, the core of their service. It uses AES-256-GCM encryption, which is basically military-grade, to secure your internet traffic. They support various protocols like IKEv2, OpenVPN, and WireGuard, with WireGuard being a fan favorite for its balance of speed and security. Plus, with features like a Kill Switch which cuts your internet if the VPN connection drops and CleanWeb an ad, tracker, and malware blocker, you’re well protected. And let’s not forget Surfshark Nexus, their unique technology that connects all their VPN servers into a single, global network, offering advanced routing options.
• Surfshark Antivirus: world, a VPN alone isn’t always enough. That’s why Surfshark introduced its own antivirus solution in 2021. This tool provides real-time protection against viruses, malware, and other harmful threats, making sure your devices are clean and secure. It even earned an AV-TEST Top Product certification in 2024.
• Surfshark Alert: Ever worry about your personal information ending up in data breaches? Surfshark Alert is designed to monitor for just that. It scours the web for your leaked email addresses, passwords, and credit card details, notifying you immediately if your data appears in a breach. This gives you a chance to change passwords or take action before serious damage is done.
• Surfshark Search: Tired of search engines tracking your every query and building profiles on you? Surfshark Search offers a truly private search experience. It’s a search engine that delivers results without any ads, logs, or trackers, ensuring your searches remain confidential.
• Incogni: This is a super handy service that launched in 2021. Incogni takes the hassle out of dealing with data brokers. These companies collect and sell your personal information, often without your knowledge. Incogni automatically contacts these data brokers on your behalf to request the removal of your personal data from their databases. It’s a huge time-saver and a big step towards reclaiming your privacy.
• Alternative ID / Alternative Number: Launched in 2023, Alternative ID is a tool that helps you create a brand-new online identity, complete with a new email and number. Surfshark also provides a feature for virtual US phone numbers, enhancing your digital anonymity. These are excellent for signing up for services, newsletters, or anything else where you don’t want to give out your real details.

With this impressive array of tools, Surfshark isn’t just selling you a VPN. they’re offering a comprehensive digital privacy and security bundle that protects you from various angles.

Getting Started with Surfshark: Plans and Subscriptions

Ready to jump into the world of Surfshark? Awesome! They make it pretty straightforward to get started, offering a few different subscription plans to fit various needs and budgets.

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Understanding Surfshark’s Subscription Options

Surfshark primarily offers three types of subscriptions:

• Monthly Plan: This is your most flexible option, billed every month. It’s great if you just need a VPN for a short period or want to try it out without a long-term commitment.
• 1-Year Plan: A good middle-ground that offers a better monthly rate than the monthly plan, billed annually.
• 2-Year Plan: This is where you get the most significant savings. It’s billed once at the beginning for the entire two years, and then annually after that. This plan often comes with the biggest discounts, sometimes up to 87% off the regular monthly price, making the cost as low as around $1.99 per month.

What’s really cool is that all Surfshark plans come with a generous 30-day money-back guarantee. So, if you sign up and decide it’s not quite what you’re looking for within that first month, you can get a full refund – no sweat.

What About “Surfshark Lifetime” Plans?

You might have come across ads or third-party websites talking about “Surfshark lifetime” plans or “lifetime subscriptions.” This is a bit of a tricky area, so let’s clear it up.

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While some third-party resellers might market “lifetime” deals, Surfshark itself doesn’t typically offer traditional “lifetime” subscriptions directly on its official website in the same way you might think of a one-time purchase that lasts forever. The company’s official pricing structure is based on the monthly, 1-year, and 2-year plans we just discussed.

However, the longer 2-year plans are often promoted with huge discounts, making them seem like an incredible long-term investment, which they are! They essentially provide premium features for a very low effective monthly cost over an extended period. These long-term subscriptions often include all the same benefits, like unlimited device support which means you can protect every gadget in your household with a single account!, global server access, and advanced privacy tools.

So, if you see a “Surfshark lifetime” deal, always check if it’s coming directly from Surfshark or a reputable reseller. The best value from Surfshark itself usually comes from their longest subscription terms.

Need Help? Contacting Surfshark Support

Even with the best services, sometimes you just need a little help or have a question. Surfshark makes it pretty easy to get in touch with their support team, though it’s important to know the best channels to use. Как установить VPN Surfshark: Подробное Руководство по Настройке

How to Reach Surfshark Customer Service

Surfshark primarily offers two main ways to get customer support, and they’re both very accessible:

1. 24/7 Live Chat: This is often the quickest way to get assistance. You can find the live chat option directly on the official Surfshark website. Just look for a chat icon, usually in the bottom right corner of the page. You might start by interacting with a bot, but you can always request to speak with a live agent for more specific or complex issues. I’ve personally found this to be incredibly efficient for quick questions or troubleshooting.
2. Email Support: If your issue isn’t urgent, requires more detailed explanations, or you need to attach screenshots or files, emailing their support team is a great option. You can submit a request through their Help Center or directly email them at [email protected]. The team usually aims to respond within 24 hours.

It’s worth noting that Surfshark does not currently offer a dedicated phone number for customer support. This approach allows them to provide high-quality, tailored responses without the typical long wait times often associated with phone systems. They also have a comprehensive Help Center with user tutorials and answers to frequently asked questions, which can often resolve your query without needing direct contact.

When contacting support, always make sure you’re doing so through their official website or app to avoid any scams or unofficial channels. Kaspersky vpn vs surfshark vpn

Cancelling Your Surfshark Account: A Simple Process

Sometimes, you might need to cancel a subscription, whether it’s because your needs have changed or you’re just exploring other options. Surfshark understands this, and they’ve made the cancellation process pretty straightforward. Plus, their 30-day money-back guarantee offers a safety net for new users.

How to Cancel Your Surfshark Subscription

The way you cancel largely depends on how you initially purchased your subscription. Here are the common methods:

1. Cancelling via the Surfshark Website Most Common

If you bought your subscription directly from Surfshark’s website, follow these steps: Navigating Surfshark VPN’s Jurisdiction: What You Need to Know for Ultimate Privacy

1. Log in to your Surfshark account on their official website.
2. Click on your account icon usually in the top right corner and select the “Subscription” tab or section.
3. Look for the “Auto-renewal” tab or the option to “Manage subscription.”
4. Click on “Cancel auto-renewal” to stop future automatic payments. You’ll typically be guided through a few prompts to confirm your cancellation.
5. You can also reach out to their 24/7 live chat support and ask them to cancel your subscription and process a refund if you’re within the 30-day window. This is often the fastest way.

2. Cancelling via App Stores Apple App Store or Google Play Store

If you purchased Surfshark through an app store, the cancellation process happens through that specific platform:

• For Apple iOS/macOS devices:

  1. Go to your device’s Settings app.
  2. Tap on your name at the top.
  3. Select “Subscriptions.”
  4. Find your Surfshark subscription in the list.
  5. Tap “Cancel Subscription” and confirm.

• For Android devices:

  1. Open the Google Play Store app.
  2. Tap on your profile icon in the top right corner.
  3. Go to “Payments and subscriptions,” then select “Subscriptions.”
  4. Find Surfshark in your list of subscriptions and tap on it.
  5. Tap the “Cancel subscription” button and follow the prompts.

Understanding the 30-Day Money-Back Guarantee

Surfshark offers a fantastic 30-day money-back guarantee on all its pricing plans. This means if you decide to cancel your subscription within 30 days of your purchase, you’re eligible for a full refund. It’s a great way to try out the service risk-free and see if it meets your needs.

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Just remember, if you cancel after this 30-day period, you won’t qualify for a refund for the unused portion of your subscription. However, you can still cancel the auto-renewal, and your service will remain active until the end of your current billing cycle. When you cancel, customer support might ask for feedback or offer incentives to stay, but you’re not obligated to accept them if your mind is made up.

Why Surfshark Stands Out Key Features & Benefits

In a crowded VPN market, Surfshark has carved out a strong reputation. What makes it a top choice for so many people? It boils down to a blend of robust security, user-friendly features, and a clear commitment to privacy. Here are some of the key reasons why Surfshark really stands out:

• Unlimited Simultaneous Connections: This is a huge one for families or anyone with multiple devices. Unlike many VPNs that limit you to a certain number of connections, Surfshark lets you connect an unlimited number of devices under a single account. Protect your phone, laptop, tablet, smart TV, and even your friend’s device all at once!
• Strong Encryption and Protocols: Your data is locked down with AES-256-GCM encryption, which is the industry gold standard. They support modern and secure protocols like WireGuard, OpenVPN, and IKEv2, ensuring both speed and security.
• Audited No-Logs Policy: As we talked about, Surfshark is serious about privacy. Their no-logs policy has been independently audited by Cure53 and Deloitte, providing solid proof that they don’t collect or store your online activity. This kind of transparency is crucial in the VPN world.
• RAM-Only Servers: Every single server in their network runs on RAM-only architecture. This means all data is wiped clean with every reboot, adding an extra layer of security by ensuring no long-term data storage.
• Extensive Global Server Network: With over 3200 servers in 100 countries, you get fantastic coverage and the ability to bypass geo-restrictions almost anywhere. Plus, many servers are upgraded to 10Gbps for faster speeds.
• Advanced Features:
  • CleanWeb: Blocks ads, trackers, and malware, making your browsing experience cleaner and safer.
  • Kill Switch: Automatically disconnects your internet if your VPN connection drops, preventing your real IP address from being exposed.
  • Bypasser Split Tunneling: Lets you choose which apps or websites use the VPN and which don’t, giving you flexibility.
  • MultiHop Double VPN: Routes your traffic through two VPN servers in different countries for enhanced security and anonymity.
  • IP Rotator: Automatically changes your IP address every few minutes without disconnecting from the VPN, making it even harder to track you.
  • Surfshark Nexus: A unique technology that connects all VPN servers into a single network, allowing for dynamic routing and improved performance.
• Dedicated IP Option: For those who need a consistent online identity, Surfshark offers Dedicated IP addresses.
• Comprehensive Cybersecurity Suite: Beyond the VPN, their additional tools like Surfshark Antivirus, Alert, Search, Incogni, and Alternative ID/Number provide a holistic approach to digital security.
• Affordable Pricing with 30-Day Money-Back Guarantee: Despite its rich feature set, Surfshark remains one of the more affordable premium VPNs, especially with its long-term plans. The 30-day money-back guarantee means you can try it risk-free.

When you put all these features together, it’s clear why Surfshark isn’t just another VPN. It’s a robust, privacy-focused, and versatile tool designed to secure your digital life effectively and conveniently.

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Frequently Asked Questions

Is Surfshark a Chinese company?

No, Surfshark is not a Chinese company. Surfshark B.V. is headquartered in Amsterdam, the Netherlands, and operates under Dutch jurisdiction. It was founded in Lithuania and has additional offices in countries like Lithuania, Poland, Germany, and the UK.

Who owns Surfshark?

Surfshark is owned by Nord Security, which is the parent company of NordVPN. The merger between Surfshark and Nord Security was finalized in early 2022. While they share a parent company, both Surfshark and NordVPN continue to operate independently.

Where is Surfshark’s company headquarters located?

Surfshark’s headquarters is located in Amsterdam, the Netherlands, at Kabelweg 57, 1014BA Amsterdam. They moved their headquarters from the British Virgin Islands to the Netherlands in October 2021. Surfshark VPN: Unlocking Your Digital World with Security and Ease

Does Surfshark offer a lifetime subscription?

Officially, Surfshark’s direct offerings are typically monthly, 1-year, and 2-year subscriptions. While you might see “lifetime” deals advertised by third-party resellers, Surfshark itself primarily focuses on these renewable long-term plans that offer significant savings over time. The 2-year plan, in particular, often provides the best value.

How do I contact Surfshark customer service?

You can contact Surfshark customer service primarily through two main channels: 24/7 live chat available on their official website, or by emailing them at [email protected]. They do not offer a dedicated phone number for support.

How many server locations does Surfshark have?

Surfshark boasts a vast server network with over 3200 servers located in 100 different countries. This wide distribution helps ensure fast connections and reliable access to global content.

Can I cancel Surfshark and get a refund?

Yes, you can absolutely cancel your Surfshark subscription. Surfshark offers a 30-day money-back guarantee on all its plans. If you cancel within this 30-day period from your purchase date, you are eligible for a full refund. The cancellation process is straightforward and can be done through your account on their website, or via the app store if you purchased it there.

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