Wisheewasheewindowcleaning.co.uk Reviews

Based on checking the website, WisheeWasheeWindowCleaning.co.uk presents itself as a professional and reliable window cleaning service based in Surrey, UK.

The site prominently features testimonials, highlights 10+ years of experience, and emphasizes a “satisfaction guarantee” and “price match guarantee.” They claim a “100% 5-star review rate online” and boast over “2750+ jobs completed” and “528+ recurring customers.” This suggests a strong customer-centric approach with a focus on quality and reliability in their service offerings.

The company details a comprehensive suite of exterior cleaning services beyond just windows, including gutter cleaning, fascia and soffit cleaning, conservatory cleaning, and jet washing.

Their service area explicitly covers Surrey and specific towns like Guildford, Godalming, Woking, Aldershot, Shalford, and Bramley.

The site aims to instill confidence through transparency about their insurance and commitment to not missing scheduled appointments, whether they are recurring rounds or one-off jobs.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

1. Understanding WisheeWasheeWindowCleaning.co.uk: What They Offer

WisheeWasheeWindowCleaning.co.uk positions itself as a comprehensive exterior cleaning provider, not just a standard window cleaner.

They offer a diverse range of services designed to maintain and enhance the curb appeal and structural integrity of both residential and commercial properties.

This broad service portfolio suggests they aim to be a one-stop shop for exterior maintenance needs, potentially streamlining the process for clients who might otherwise need to hire multiple contractors.

1.1 Core Window Cleaning Services

At the heart of their offerings is, of course, professional window cleaning.

They claim to provide “crystal-clear, streak-free windows” using “advanced techniques and high-quality equipment.” This implies a commitment to not just cleaning, but achieving a superior finish. Maxipowercleaning.co.uk Reviews

• Residential Window Cleaning: Tailored for homeowners, ensuring maximum light penetration and an aesthetic boost.
• Commercial Window Cleaning: Services designed for businesses, acknowledging the importance of a clean exterior for professional image.
• Techniques Utilized: While not explicitly detailed, the mention of “advanced techniques” often implies purified water systems reach-and-wash, traditional squeegee methods, or a combination depending on the property and window type.

1.2 Expanding Beyond Windows: Other Exterior Cleaning

The website clearly lists a variety of complementary services, indicating a holistic approach to property maintenance.

This is a strategic move, allowing them to capture more market share from existing clients and attract new ones looking for multiple services.

• Gutter Cleaning: Essential for preventing water damage and maintaining roof health. A blocked gutter can lead to significant structural issues over time, making this a crucial service.
• Fascia & Soffit Cleaning: These often-overlooked components protect the roof structure and contribute significantly to a home’s appearance. Cleaning them removes grime, mold, and mildew.
• Conservatory Cleaning: Conservatories require specialized cleaning due to their delicate structures and glass roofs, which can accumulate dirt and algae quickly.
• Jet Washing: A versatile service for removing stubborn dirt, grime, and moss from various hard surfaces. This includes:
  • Patio Cleaning: Restoring the look and safety of outdoor living spaces.
  • Driveway Cleaning: Enhancing curb appeal and removing slippery algae.
  • Pathway Cleaning: Maintaining safe and clean pedestrian access.
• Solar Panel Cleaning: A specialized service that ensures maximum efficiency of solar panels, as dirt can significantly reduce their power output.

1.3 Service Area Focus: Surrey and Surrounds

Their operations are explicitly confined to Surrey and its immediate towns.

This localized approach can often translate to better responsiveness and a deeper understanding of regional property types and environmental factors.

• Key Locations: Guildford, Godalming, Woking, Aldershot, Shalford, Bramley.
• Benefits of Local Focus: Reduced travel times, quicker emergency response e.g., for blocked gutters after heavy rain, and potentially a more community-oriented service feel. Local companies often rely heavily on word-of-mouth, fostering higher accountability.

2. Customer Satisfaction & Guarantees: What to Expect

The website places a significant emphasis on customer satisfaction, backing their claims with explicit guarantees. Fidler.co.uk Reviews

This is a strong indicator of a business confident in its service quality and willing to stand behind its work.

For consumers, such guarantees reduce perceived risk and build trust.

2.1 The “Satisfaction Guarantee”

This is a core promise from WisheeWasheeWindowCleaning.co.uk.

They state, “We guarantee your satisfaction or your money back.” This isn’t just a marketing slogan.

It implies a clear commitment to resolving any issues to the client’s liking. Ko2store.com Reviews

• What it means for you: If you’re not happy with the service, they commit to making it right, up to and including a refund. This eliminates the risk of paying for substandard work.
• Importance in service industries: In service sectors where results can be subjective, a clear satisfaction guarantee provides peace of mind. It compels the service provider to maintain high standards and responsiveness.
• How it typically works: While the website doesn’t detail the process, a typical satisfaction guarantee would involve contacting the company within a specified timeframe e.g., 24-48 hours to report any dissatisfaction. They would then offer to re-clean or provide a refund.

2.2 The “Price Match Guarantee”

A strong competitive offer, the price match guarantee states: “Quoted a cheaper price? – We’ll match it!” This aims to ensure clients get the best possible value without having to compromise on quality.

• Benefits to the customer: You can compare quotes from different providers and still choose WisheeWasheeWindowCleaning.co.uk, knowing you’re getting a competitive rate.
• Conditions implied: While not listed, price match guarantees usually come with conditions, such as:
  • The competitor’s quote must be for an identical service e.g., same type of windows, same frequency.
  • The competitor must be a legitimate, insured business.
  • The quote must be current and verifiable.
  • Some companies might exclude introductory offers or special promotions from competitors.
• Market impact: This strategy indicates they are aware of market competition and are willing to be flexible on pricing to secure business, suggesting a value-driven approach.

2.3 Reliability and Flexibility

The website highlights “Reliability & Flexibility,” asserting, “We don’t miss your rounds or one-offs, and if you need a specific time, we’ll absolutely schedule this.”

• Consistent Service: For recurring customers, this means predictable service. No more wondering if your windows will be cleaned on time. This is particularly valuable for busy individuals or businesses.
• Meeting Specific Needs: The willingness to schedule specific times demonstrates customer focus, accommodating varied schedules and requirements. This flexibility is a significant benefit, especially for commercial clients or homeowners with specific access needs.
• Impact on customer experience: High reliability reduces customer stress and administrative burden, as they don’t need to chase up missed appointments or reschedule frequently. This builds long-term trust and loyalty.

3. Experience and Professionalism: A Closer Look at Their Claims

WisheeWasheeWindowCleaning.co.uk makes bold claims regarding their experience and professionalism, positioning themselves as seasoned experts in the field.

These claims are crucial for building credibility, especially in a service industry where trust and competence are paramount.

3.1 “10+ Years of Experience”

This is a significant claim, indicating a long track record in the window cleaning business. Mdhair.co Reviews

A decade of operation suggests stability, a deep understanding of industry best practices, and the ability to adapt to changing techniques and customer needs.

• What it signifies:
  • Problem-solving expertise: Over 10 years, they would have encountered and successfully resolved a vast array of cleaning challenges, from stubborn stains to difficult-to-access windows.
  • Knowledge of different window types: Experience means familiarity with various window materials, frames, and glass types, ensuring appropriate cleaning methods are used to prevent damage.
  • Operational efficiency: Long-standing businesses often have streamlined processes, leading to more efficient and consistent service delivery.
• No Job Too Big or Small: The claim that “no job is too big or small” reinforces their versatility and willingness to serve a broad client base, from small residential properties to larger commercial buildings.

3.2 “Fully Insured Operators”

This is perhaps one of the most critical aspects for any service provider working on your property.

The website explicitly states, “Our operators are fully insured, so in the rare instance something breaks, we have you covered!”

• Why it matters:
  • Protection for your property: In the unlikely event of accidental damage during the cleaning process e.g., a broken window, damaged guttering, their insurance would cover the cost of repairs or replacement. This protects the homeowner from unexpected expenses.
  • Protection for the operators: It also suggests that the company takes responsibility for its employees, providing coverage for any work-related injuries, which indirectly reassures clients about the professionalism of the service.
  • Peace of mind: Knowing a company is fully insured significantly reduces the risk associated with hiring external contractors, offering considerable peace of mind to clients. In the UK, public liability insurance is standard for such businesses, typically covering claims from £1 million to £10 million.

3.3 Professional Operators: “Professionalism & Expertise”

Beyond just experience, they emphasize the professionalism of their team.

This suggests a commitment to ethical conduct, punctuality, clear communication, and a respectful demeanor. Classgap.com Reviews

• Aspects of professionalism:
  • Appearance: Often implies clean uniforms and well-maintained equipment.
  • Communication: Clear, polite, and responsive interactions with clients.
  • Respect for property: Care in moving around the property, closing gates, and respecting privacy.
  • Adherence to safety standards: Following industry best practices for safe operation, especially when working at heights.
• Impact: A professional team enhances the overall customer experience and reinforces the company’s reputation for quality service.

4. Digital Presence and Social Proof: Evaluating Online Claims

WisheeWasheeWindowCleaning.co.uk makes several impressive claims regarding their online reputation and customer base, which warrant a closer look.

4.1 “100% 5-Star Review Rate Online”

This is a very ambitious claim. While it’s certainly possible for a company to have a high percentage of positive reviews, a perfect 100% 5-star rate across all platforms is exceptionally rare and should be viewed with a degree of healthy skepticism.

• Where to verify: To truly assess this claim, one would need to check independent review platforms like Google My Business, Trustpilot, Facebook Reviews, or local directories.
• Factors influencing review rates:
  • Selective soliciting: Some companies only ask their happiest customers for reviews.
  • Newer business: A newer business might have fewer reviews, making a 100% rate easier to maintain initially. However, with “528+ recurring customers” and “2750+ jobs completed,” this suggests a significant volume of interactions, making a perfect score less probable over time.
  • Small sample size: If reviews are only collected directly and selectively published on their own site, it doesn’t reflect the broader public sentiment.
• The Power of Testimonials: The website does feature several direct testimonials with names e.g., Péter Balogh, Petra Szemenyei, Janet Betts. While these are positive, they are curated by the company and do not represent the full spectrum of online reviews.

4.2 “528+ Recurring Customers” and “2750+ Jobs Completed”

These statistics, if accurate, point to a significant and established client base.

• Recurring Customers: A high number of recurring customers 528+ indicates strong customer retention. This suggests that clients are satisfied enough with the initial service to continue using WisheeWasheeWindowCleaning.co.uk regularly. Recurring revenue is a sign of a healthy and reliable business.
• Jobs Completed: “2750+ jobs completed” signifies a high volume of work. This reinforces their experience and operational capacity. A large number of jobs also provides more opportunities for reviews and feedback, making the 100% 5-star claim even more extraordinary.
• Data Validation: While these numbers are impressive, without access to external verification e.g., independent audits or third-party platforms that track service metrics, they remain self-reported. However, large, round numbers often indicate approximations rather than precise, verifiable data points.

4.3 Before & After Photos

The website mentions “Who Doesn’t Love Some Before & Afters? Check Out Our Awesome Results.” Visual evidence is incredibly powerful for showcasing service quality.

• Impact: High-quality before-and-after photos can effectively demonstrate the transformative impact of their cleaning services on windows, gutters, driveways, etc.
• Credibility: For photos to be truly convincing, they should ideally be clear, well-lit, and represent typical results, rather than just isolated “best-case” scenarios. The mention of this feature suggests they understand the importance of visual proof.

5. Pricing and Quoting Process: Getting a Transparent Estimate

One of the first questions any potential customer has is “How much does it cost?” WisheeWasheeWindowCleaning.co.uk addresses this by offering a “Free Quote” and a “Price Match Guarantee.” While specific pricing isn’t listed which is common for service-based businesses due to variability, the process for obtaining an estimate is clear. Ibeliv.fr Reviews

5.1 Free Quote Availability

The website prominently features “Free Quote” buttons and calls to action throughout, indicating a streamlined process for potential clients to get an estimate without any upfront cost or commitment.

• How to get a quote:
  • Website forms: Typically, there would be an online form requiring details such as property type residential/commercial, number of windows, type of service window cleaning, gutter cleaning, jet washing, and contact information.
  • Direct contact: The website lists a phone number 07379 226545 and an email , providing alternative methods for initiating a quote request.
  • WhatsApp: The site mentions “Whatsapp Us Using advanced techniques,” which is a convenient and modern way for clients to send photos or details for a quicker estimate.
• Benefits of a free quote: It allows customers to budget effectively and compare services without obligation, encouraging more inquiries.

5.2 Factors Influencing Pricing

While a precise price list isn’t provided and shouldn’t be expected for bespoke services, several factors generally influence the cost of window and exterior cleaning.

• Property Size: Larger homes or commercial buildings with more windows or extensive exterior surfaces will naturally cost more to clean.
• Number and Type of Windows:
  • Pane count: More individual panes of glass increase labor time.
  • Window style: Sash windows, leaded windows, or bay windows can be more intricate and time-consuming to clean than standard casement windows.
  • Accessibility: Windows that require ladders, water-fed poles, or specialized equipment due to height or obstructions will incur higher costs.
• Service Frequency: Recurring cleaning services e.g., monthly, quarterly often come with a discounted rate compared to one-off cleans.
• Additional Services: Bundling services like gutter cleaning, fascia cleaning, or jet washing with window cleaning can sometimes result in a better overall price.
• Level of Dirtiness: Heavily soiled windows with significant grime, paint, or construction debris will require more intensive cleaning and thus cost more.
• Location within Surrey: While they cover Surrey, specific travel distances might factor into pricing for very remote locations, though this is less common for local services.

5.3 Transparent Quoting Process

A professional service should ensure clarity in their quoting process. This means:

• Detailed breakdown: A good quote should itemize the services included, the number of windows, any additional charges e.g., for difficult access, and the total cost.
• No hidden fees: Transparency ensures customers aren’t hit with unexpected charges after the work is done.
• Agreement before work: Work should only commence once the quote has been accepted by the client.

6. Operational Details: What to Know Before Booking

Understanding the practical aspects of how WisheeWasheeWindowCleaning.co.uk operates can help set expectations and ensure a smooth service experience.

From their working hours to contact methods, these details are crucial for scheduling and communication. Lensology.co.uk Reviews

6.1 Operating Hours

The website clearly lists their operating hours, which is helpful for clients planning to get in touch or schedule services.

• Monday to Friday: 8 am – 6:30 pm
• Saturday: 8 am – 6:30 pm
• Sunday: Closed
• Implication: These extended weekday hours until 6:30 pm offer flexibility for clients who might work during standard business hours. Saturday availability is also a significant plus for residential customers.

6.2 Contact Methods

Multiple contact options facilitate easy communication, which is a hallmark of good customer service.

• Phone: 07379 226545 – Direct line for immediate inquiries or scheduling.
• Email: – Suitable for detailed queries, sending photos, or formal communication.
• WhatsApp: Mentioned for quick quotes and communication, indicating a modern and responsive approach.
• Website Quote Form: For structured inquiries and obtaining estimates.
• “BOOK A CALL” button: A clear call to action to schedule a direct conversation.

6.3 Scheduling and Appointments

Their emphasis on “Reliability & Flexibility” extends to their scheduling practices.

• Recurring Rounds: For regular clients, they highlight a commitment to consistent scheduling, ensuring windows are cleaned on a predetermined cycle without missed appointments. This is vital for maintaining property appearance and preventing major build-up.
• One-Off Cleans: They also cater to single-service requests, offering flexibility for specific needs like post-construction cleaning, pre-sale spruce-ups, or seasonal deep cleans.
• Specific Time Requests: Their willingness to accommodate specific time slots is a significant customer convenience, particularly for businesses needing work done outside of peak hours or homeowners with limited availability.

6.4 Equipment and Techniques Implied

While the website doesn’t delve into the specifics of their equipment, phrases like “advanced techniques” and “high-quality equipment” typically imply:

• Water-fed Pole Systems: These use purified water, eliminating streaks and allowing cleaning from the ground up to several stories high, reducing the need for ladders. This enhances safety and efficiency.
• Traditional Squeegee Methods: Still used for intricate work, internal windows, or where a ladder provides better access.
• Professional-Grade Cleaning Solutions: Environmentally friendly and effective detergents for specific stains or tougher grime.
• Specialized Gutter Vacuums: For efficient and mess-free gutter cleaning.
• High-Pressure Washers: For jet washing services, ensuring powerful and effective dirt removal.

7. Customer Reviews and Testimonials: Real-World Feedback

While the claim of “100% 5-star reviews online” might be ambitious, the website does feature direct testimonials. Nfesolar.com Reviews

These provide a snapshot of customer experiences, highlighting what clients appreciate most about WisheeWasheeWindowCleaning.co.uk.

7.1 Direct Testimonials on the Website

The website includes several short, positive testimonials from individuals.

• Péter Balogh: “Thank you very much for the Whishee Washee team!! They did a fantastic job at my house!!” – Highlights general satisfaction and quality of work.
• Petra Szemenyei: “This guy is awesome! The communication is 10/10, always arrives on time and does really great job. My gutter was blocked, and after 1 hour it was solved. It’s also cheaper than my previous cleaner, and now I don’t need anyone else. Highly recommended!” – Emphasizes excellent communication, punctuality, effective problem-solving gutter clearing, competitive pricing, and overall satisfaction leading to loyalty.
• Janet Betts: “Frank did a great job! We’ve been looking for a window cleaner for a while and he really went the extra mile. We’d definitely recommend!” – Points to going “the extra mile,” suggesting a dedication to customer service beyond basic cleaning.

7.2 Common Themes in Positive Feedback

Across these testimonials, several recurring themes emerge, which are crucial indicators of a quality service provider:

• Exceptional Results: The core promise of “crystal-clear” and “spotless” windows seems to be delivered.
• Reliability & Punctuality: Customers appreciate that the team “always arrives on time” and “doesn’t miss rounds.” This consistency is a major differentiator.
• Strong Communication: “Communication is 10/10” suggests they are proactive, responsive, and easy to deal with.
• Professionalism: The “extra mile” and “great job” comments indicate a professional and thorough approach to their work.
• Value for Money: The mention of being “cheaper than my previous cleaner” while delivering excellent results highlights their competitive pricing and perceived value.
• Problem Solvers: The successful unblocking of a gutter shows their ability to tackle specific issues effectively.

7.3 Verifying Claims and Looking for Independent Reviews

While internal testimonials are valuable, a savvy consumer would ideally seek out independent verification to get a balanced view.

• Google My Business: This is usually the first place to check for local businesses. A quick search for “Wishee Washee Window Cleaning Surrey reviews” on Google would reveal their aggregate rating and individual comments.
• Facebook Reviews: Many service businesses have a Facebook page where customers can leave reviews.
• Local Directories/Forums: Websites like Nextdoor or local community forums might have discussions or recommendations.
• Trustpilot/Checkatrade if applicable: While not all small local businesses use these, they offer an unbiased platform for customer feedback.

By cross-referencing the claims on their website with independent online reviews, potential customers can gain a more comprehensive understanding of WisheeWasheeWindowCleaning.co.uk’s service quality and customer satisfaction levels. Gymstockitalia.com Reviews

Frequently Asked Questions

What services does WisheeWasheeWindowCleaning.co.uk offer?

WisheeWasheeWindowCleaning.co.uk offers a comprehensive range of exterior cleaning services including professional window cleaning, gutter cleaning, fascia & soffit cleaning, conservatory cleaning, jet washing for patios, driveways, etc., and solar panel cleaning.

Where is WisheeWasheeWindowCleaning.co.uk located?

WisheeWasheeWindowCleaning.co.uk is based in Surrey, UK, and primarily serves the Surrey area, including towns like Guildford, Godalming, Woking, Aldershot, Shalford, and Bramley.

Do they offer a satisfaction guarantee?

Yes, WisheeWasheeWindowCleaning.co.uk explicitly states, “We guarantee your satisfaction or your money back” as part of their service commitment.

Is WisheeWasheeWindowCleaning.co.uk insured?

Yes, the website confirms that their operators are “fully insured,” providing coverage in the rare instance something breaks during the cleaning process.

How can I get a quote from WisheeWasheeWindowCleaning.co.uk?

You can request a free quote by using the quote forms on their website, calling them directly at 07379 226545, emailing , or sending a message via WhatsApp. Peterchristian.co.uk Reviews

What are their operating hours?

Their operating hours are Monday to Saturday from 8 am to 6:30 pm. They are closed on Sundays.

Does WisheeWasheeWindowCleaning.co.uk offer commercial cleaning services?

Yes, the website mentions they cover both “Residential & Commercial” jobs, indicating their services are available for businesses as well as homes.

Do they have a price match guarantee?

Yes, WisheeWasheeWindowCleaning.co.uk offers a “Price Match Guarantee,” stating they will match a cheaper price if you’ve been quoted one by a competitor.

How much experience does WisheeWasheeWindowCleaning.co.uk have?

The company claims to have “10+ Years of Experience” in the industry, bringing a decade of expertise to their jobs.

Do they clean solar panels?

Yes, their list of services includes Solar Panel Cleaning, which helps maintain the efficiency of your solar energy system. Lti-transformations.co.uk Reviews

What methods do they use for window cleaning?

While not explicitly detailed, their mention of “advanced techniques and high-quality equipment” typically implies the use of purified water-fed pole systems and traditional methods where appropriate.

Can I book a one-off clean, or do I need a recurring service?

WisheeWasheeWindowCleaning.co.uk offers both “one-offs” and recurring rounds, providing flexibility for different client needs.

How do they ensure reliability for recurring customers?

They state, “We don’t miss your rounds or one-offs,” emphasizing their commitment to consistent and timely service for recurring clients.

Are there any hidden fees with their quotes?

The website doesn’t mention hidden fees, and their “satisfaction guarantee” and “price match guarantee” suggest a commitment to transparency, which typically includes clear upfront pricing.

What kind of results can I expect from their jet washing service?

Their jet washing service aims to remove “dirt, grime, and stubborn stains,” leaving your surfaces “looking like new,” as stated on their website. Imaginatal.co.uk Reviews

Do they only clean windows, or other parts of the house exterior?

No, they clean other parts of the house exterior, including gutters, fascias, soffits, conservatories, patios, and driveways, in addition to windows.

How do they handle difficult-to-access windows?

While not specified, experienced window cleaners typically use specialized equipment like water-fed poles or ladders for difficult-to-access windows, and their “10+ years of experience” suggests they are equipped for such challenges.

Do they provide before and after photos of their work?

Yes, the website mentions “Who Doesn’t Love Some Before & Afters? Check Out Our Awesome Results,” indicating they showcase visual proof of their cleaning effectiveness.

What if I need a specific time for my cleaning appointment?

They state, “if you need a specific time, we’ll absolutely schedule this,” demonstrating their flexibility to accommodate client schedules.

What are customers saying about their service?

Customer testimonials on their website highlight excellent communication, punctuality, professional and thorough work, effective problem-solving e.g., gutter unblocking, and competitive pricing, leading to high satisfaction and recommendations. Cleanme.co.uk Reviews