
Based on checking the website Woodsonandson.com, it appears to be a legitimate business specializing in custom-built timber storage solutions.
The site presents a clear focus on quality, craftsmanship, and customer satisfaction, indicating a low risk of being a scam.
Overall Review Summary:
- Website Legitimacy: Appears legitimate and professional.
- Product Offering: Focuses on log stores, bin stores, garden storage, and sheds.
- Customer Reviews: Prominently features positive customer testimonials from Trustpilot.
- Transparency: Provides contact information, physical address, and business hours.
- Ethical Considerations: The products storage sheds, log stores, etc. and business practices align with ethical standards, as they involve honest trade and provide useful, non-harmful goods. No forbidden categories were identified.
- Guarantees: Offers a “15-year guarantee” and highlights FSC Certified Timber.
- Geographic Focus: Primarily serves the UK with professional installation services.
The website provides a solid first impression with clear product categories, pricing, and customer feedback.
They emphasize the handmade nature of their products from The Peak District and commitment to using FSC Certified Timber, which speaks to responsible sourcing.
The integration of Trustpilot reviews directly on the homepage, along with a dedicated “Latest Reviews” section, significantly boosts their credibility.
Furthermore, the inclusion of a physical address and direct contact details reinforces their transparency and accessibility, which are hallmarks of a trustworthy online presence.
Here are some best alternatives for quality outdoor storage and home improvement items, keeping in mind ethical business practices:
- Keter Outdoor Storage
- Key Features: Durable resin construction, weather-resistant, often features easy assembly, wide range of sizes and designs from small deck boxes to large sheds.
- Average Price: Varies widely, from $50 for small deck boxes to $1000+ for large sheds.
- Pros: Low maintenance, resistant to rot and rust, many models are lockable, good value for money.
- Cons: Can be less aesthetically pleasing than natural wood for some, assembly, while easy, still requires effort.
- Suncast Outdoor Storage
- Key Features: Made from durable resin, UV protected, often includes reinforced floors, designed for easy access and organization.
- Average Price: $70-$1200, depending on size and type deck box, vertical shed, horizontal shed.
- Pros: Weather-resistant, lightweight, easy to clean, generally good for basic storage needs.
- Cons: Can feel less robust than wooden alternatives, color options are usually limited.
- Lifetime Outdoor Storage Sheds
- Key Features: High-density polyethylene HDPE plastic with steel reinforcements, UV-protected, low maintenance, often includes shelving and skylights.
- Average Price: $500-$2000+.
- Pros: Extremely durable, weather-resistant, typically includes long warranties, no painting or staining required.
- Cons: Higher initial cost, can be challenging to assemble due to robust construction.
- Rubbermaid Outdoor Storage
- Key Features: Heavy-duty plastic construction, impact-resistant, leak-proof, often designed for specific storage needs like garbage cans or garden tools.
- Average Price: $40-$500, depending on product type.
- Pros: Very durable, easy to clean, good for basic utility storage, widely available.
- Cons: Design can be very utilitarian, not always the most attractive option for visible areas.
- Tangkula Outdoor Storage
- Key Features: Offers a range of materials including wood, metal, and plastic. diverse designs for various storage needs like bike sheds, garden tool sheds, and deck boxes.
- Average Price: $100-$800.
- Pros: Wide variety of options and styles, often competitively priced.
- Cons: Quality can vary depending on the specific product and material.
- Outdoor Living Today Wood Sheds
- Key Features: Made from sustainable Western Red Cedar, pre-fabricated panels for easier assembly, aesthetic appeal of natural wood.
- Average Price: $800-$3000+.
- Pros: Natural wood aesthetics, durable and rot-resistant cedar, environmentally friendly choice.
- Cons: Higher price point, requires regular maintenance staining/sealing to preserve wood, assembly still required.
- YARDMATE Metal Sheds
- Key Features: Galvanized steel construction, durable and fire-resistant, typically come with a foundation kit, designed for long-term outdoor use.
- Average Price: $300-$1000+.
- Pros: Very durable, low maintenance, fire-resistant, excellent security.
- Cons: Can be prone to rust if coating is damaged, assembly can be complex and time-consuming, not as aesthetically pleasing as wood for some.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Woodsonandson.com Review & First Look
Initial Impressions and User Interface
The website’s design is clean and straightforward, making navigation quite intuitive.
You’re not bombarded with pop-ups or confusing layouts.
The product categories—Log Stores, Bin Stores, Garden Storage, and Sheds—are clearly defined, allowing users to quickly find what they’re looking for.
The visual presentation of their “Popular Picks” with clear pricing helps set expectations right away.
From a user experience perspective, it’s a smooth journey. Chaycreations.com Review
Transparency and Credibility Indicators
One of the most impressive aspects of Woodsonandson.com is their transparency.
They prominently display customer reviews pulled from Trustpilot, which is a highly reputable third-party review platform. This isn’t just a few cherry-picked testimonials.
They link directly to their Trustpilot profile, where they boast a 5.0 rating.
This kind of open feedback is a huge confidence booster for potential customers.
Furthermore, the site provides a full contact address Unit E1, Wood House Farm, Longford, Derbyshire, DE6 3GS, phone number 01538 224229, and email address, along with clear operating hours. Form2290.com Review
This level of detail is exactly what you want to see from a legitimate business.
Ethical Alignment
From an ethical standpoint, Woodsonandson.com appears to be in complete alignment with sound principles.
They deal in practical, beneficial products storage solutions made from responsibly sourced materials FSC Certified Timber. There’s no hint of deceptive practices, interest-based financing, or anything that would raise a red flag.
Their emphasis on quality, customer satisfaction, and local production speaks to an honest and upright business model.
Woodsonandson.com Pros & Cons
Every business has its strengths and areas where it could enhance its offering. Furiglobal.com Review
For Woodsonandson.com, the pros heavily outweigh any minor cons, especially concerning their core business.
The Strong Suits: What Woodsonandson.com Excels At
- Exceptional Customer Reviews: The consistent 5.0 rating on Trustpilot, backed by numerous detailed testimonials, is a powerful indicator of customer satisfaction. For example, Simon Welch’s review highlights “Fantastic experience from start to finish” and praises the “amazing Joe and his team” for being “polite, professional and diligent.” This isn’t just about the product, but the entire service experience.
- Quality and Craftsmanship: The site emphasizes “Handmade in The Peak District” and “FSC Certified Timber.” This commitment to local, sustainable, and high-quality materials suggests a product built to last. Henry’s review states, “Excellent craftsmanship, beautiful log store,” and praises the “superb” quality compared to “off the shelf” alternatives.
- Comprehensive Service: The inclusion of free UK-wide professional installation is a significant value proposition. Many competitors ship flat-pack kits, leaving assembly to the customer. This service removes a major hurdle for buyers and ensures the product is correctly installed.
- Transparency and Trust: As mentioned earlier, the accessible contact information, physical address, and prominent display of third-party reviews build substantial trust. This level of transparency is often lacking in online-only businesses.
- Generous Guarantee: A 15-year guarantee demonstrates confidence in their product’s durability and longevity. This far exceeds standard warranties offered on similar items and provides peace of mind for the customer.
- Clear Product Categorization and Pricing: The website’s layout makes it easy to browse products by type Log Stores, Bin Stores, Garden Storage, Sheds and see immediate pricing. This directness simplifies the purchasing decision.
Areas for Potential Enhancement: Minor Points
- Limited Product Variety: While their focus on log and bin stores is clear, the range of garden storage and sheds appears somewhat limited compared to larger national retailers. However, their bespoke service addresses this to some extent.
- Geographic Focus: The “FREE UK wide professional installation service” indicates a primary focus on the UK market. This isn’t a con for UK customers, but it means international customers won’t benefit from their signature service.
- Lack of Detailed Product Specifications Online: While general descriptions are provided, some potential customers might want more in-depth technical specifications, such as exact dimensions, material thickness, or specific timber types beyond “FSC Certified Timber,” without having to inquire directly. For instance, the “Little Tom XL” lists a price but perhaps not all the intricate details a very discerning buyer might seek.
- Blog Content Dates: The blog articles, while relevant, are dated December 16, 2024. While the content itself e.g., “Innovative Metal Ground Screws for Challenging Installations” is useful, a more consistently updated blog with fresh content could enhance their SEO and engagement.
Woodsonandson.com Pricing
Woodsonandson.com clearly lists pricing for their “Popular Picks” directly on the homepage, which is a good sign of transparency.
For example, the “Little Tom XL – Bin and Log Store” is priced at £2,820.00, the “5 Bay Bin Store With Doors” at £1,750.00, and the “4 Bay Bin Store With Doors” at £1,450.00. The “Richard – Slate Roof, Log Store and Garden Storage” comes in at £1,890.00.
Pricing Structure and Value Proposition
The pricing appears to reflect the high-quality, handmade nature of the products, coupled with the included professional installation service. This is not a low-cost, mass-produced solution.
The customer testimonials often highlight the value despite the price, as Duncan Brown noted: “I ordered a Lyra log store from Woodson… I will be honest and say I was worried it cost too much. Other log stores are available for less money. Vantagepointsoftware.com Review
However I liked the aesthetics and the fact this was locally produced so in the end went of it. I should have never worried.
This is a quality product which will out last cheaper alternatives by years.” This sentiment suggests that while the initial outlay might be higher, customers perceive a superior long-term value, durability, and service.
Comparison to Alternatives
When comparing Woodsonandson.com’s pricing to broader market alternatives, it’s important to distinguish between different tiers of products.
- Budget-Friendly Options: Mass-produced plastic or thin metal sheds can be found for as little as £100-£500. These often require self-assembly and offer basic functionality and durability.
- Mid-Range Kits: DIY wooden shed kits or pre-fabricated resin structures can range from £500-£1,500. These typically involve customer assembly and vary in quality and material robustness.
- Premium/Bespoke Solutions: Woodsonandson.com falls into this category. Their prices, ranging from roughly £1,450 to £2,820 for their listed popular items, are competitive within the bespoke, high-quality, installed wooden storage market. The use of FSC Certified Timber, reclaimed slate roofs on some models, and professional installation justifies the premium. According to a 2023 survey by Houzz, homeowners spent an average of £1,500-£4,000 on garden sheds and outdoor storage, with custom options often exceeding this range.
Payment and Guarantees
The website does not explicitly detail payment methods on the homepage, but as an e-commerce site, it is expected to accept standard credit/debit card payments.
The 15-year guarantee is a significant factor in the overall value proposition, reducing the long-term cost of ownership by assuring durability and minimizing replacement needs. Swootsy.com Review
Woodsonandson.com Alternatives
When considering alternatives to Woodsonandson.com, it’s about balancing bespoke craftsmanship with broader market availability, price points, and installation options.
While Woodson and Son offers a unique, high-touch service with handmade products, many excellent ethical options exist for outdoor storage, particularly for those outside the UK or looking for different materials.
For Ready-to-Assemble Quality:
* Focus: Durable resin outdoor storage solutions.
* Why it's an alternative: Keter offers a vast array of shed, deck box, and bin store options globally. Their products are known for being weather-resistant, low maintenance, and relatively easy to assemble, making them a popular choice for homeowners seeking practical and long-lasting storage without the need for bespoke craftsmanship. Keter products are often found in major retailers and online, providing broad accessibility.
* Key Advantage: Excellent value for durable, maintenance-free storage.
* Focus: Resin storage sheds, deck boxes, and garden accessories.
* Why it's an alternative: Similar to Keter, Suncast provides a wide range of robust, UV-protected resin storage solutions. They are a staple in the US market, offering various sizes and designs suitable for everything from garden tools to large equipment. Their products are designed for straightforward assembly, appealing to the DIY enthusiast.
* Key Advantage: Reliable performance and wide availability.
* Focus: Heavy-duty polyethylene plastic sheds with steel reinforcements.
* Why it's an alternative: Lifetime sheds are renowned for their strength and durability. They offer a more robust alternative to typical resin sheds, often featuring steel-reinforced walls, high-pitched roofs for efficient water drainage, and ample internal height. While assembly is required, the resulting structure is often more substantial than other plastic options, making them a strong competitor for long-term outdoor storage.
* Key Advantage: Superior durability and structural integrity among plastic sheds.
For Traditional Wood or Metal Options:
* Focus: Pre-fabricated cedar wood sheds and outdoor structures.
* Why it's an alternative: For those who appreciate the natural beauty of wood, Outdoor Living Today provides kits made from sustainably sourced Western Red Cedar. While not bespoke, their designs offer a classic aesthetic and the natural rot-resistance of cedar. These are typically DIY assembly, but the pre-fabricated panels simplify the process.
* Key Advantage: Aesthetic appeal of natural wood with pre-cut kits.
- Arrow Storage Products Metal Sheds
- Focus: Galvanized steel storage sheds.
- Why it’s an alternative: If maximum durability and fire resistance are priorities, metal sheds are a strong choice. Arrow is a leading brand in this segment, offering a wide range of sizes and configurations. While they lack the aesthetic warmth of wood, they are incredibly long-lasting and require minimal maintenance. They are a practical, secure alternative for various storage needs.
- Key Advantage: High durability, security, and low maintenance.
For Broader Home Improvement Retailers Often with Installation Services:
- Home Depot Outdoor Storage
- Focus: Wide selection of sheds, storage buildings, and outdoor organizational products.
- Why it’s an alternative: As a major home improvement retailer, Home Depot offers an extensive range of outdoor storage options, from basic plastic and metal sheds to wooden kits and even professional installation services in some regions. While their products are generally not handmade, they provide a vast selection across different price points and materials.
- Key Advantage: Extensive product range, competitive pricing, and potential for bundled installation services.
- Lowe’s Outdoor Storage
- Focus: Comprehensive selection of sheds, storage, and garden buildings.
- Why it’s an alternative: Similar to Home Depot, Lowe’s offers a broad catalog of outdoor storage solutions, catering to various needs and budgets. They stock major brands in plastic, metal, and wood, and often have local delivery and installation options. This makes them a convenient one-stop shop for many consumers.
- Key Advantage: Wide selection, strong retail presence, and customer support.
These alternatives provide various options depending on budget, material preference, and the desire for DIY assembly versus professional installation.
While Woodsonandson.com’s bespoke, installed wooden products occupy a niche, these alternatives offer reliable and ethically sound choices for outdoor storage needs. Smartmachine.pro Review
How to Interact with Woodsonandson.com
Interacting with Woodsonandson.com is designed to be straightforward, whether you’re looking to purchase a product, inquire about a bespoke solution, or simply learn more about their services.
The website provides several clear channels for communication and engagement.
Online Navigation and Product Selection
The primary mode of interaction for prospective customers is through their website.
The menu bar clearly displays links to “Shop By Collections” which includes “Log Stores,” “Bin Stores,” “Garden Storage,” and “Sheds.” Clicking on any of these categories takes you to a gallery of their products with images, names, and prices.
For example, selecting “Log Stores” will show you various models like “Little Tom XL” or “Bertie log store.” You can then click on individual product pages to view more details and potentially add them to a basket, although the site mainly functions as a showcase with direct contact being the preferred route for custom orders. Srelle.com Review
Direct Communication Channels
Woodsonandson.com emphasizes direct communication, which is common for businesses offering bespoke or installation services. They list multiple ways to get in touch:
- Phone: You can call them directly at 01538 224229. Their operating hours are Monday–Friday: 8:30 – 17:00 and Saturday: 9:00 – 12:00.
- Email: An email address, , is provided for inquiries. This is suitable for detailed questions, custom requests, or general correspondence.
- Physical Address: Their workshop address, Unit E1, Wood House Farm, Longford, Derbyshire, DE6 3GS, is clearly stated. This adds a layer of authenticity and allows for in-person visits if arranged.
- On-Site Chat: The website features a live chat widget, typically located at the bottom right corner, stating “Typically replies within an hour.” This allows for quick questions and immediate assistance during business hours.
Social Media Engagement
For those who prefer social media, Woodsonandson.com maintains an active presence on:
- Instagram: @woodsonandson_woodstores – They encourage users to “See Our Craftsmanship on Instagram,” which is an excellent way to view their work, customer installations, and get inspiration. Visual platforms like Instagram are perfect for showcasing the aesthetic appeal of their products.
- Facebook: Woodson and Son – Another platform for updates, customer engagement, and potentially direct messaging.
Reviews and Feedback
The website prominently displays customer reviews from Trustpilot, and they actively encourage feedback.
If you have a positive experience, leaving a review on Trustpilot directly benefits their business and helps other potential customers.
This interactive element, where customers share their experiences, forms a significant part of the company’s online reputation management. Hovima.com Review
Blog and Information
Their “Our Blog” section provides articles on topics relevant to their products, such as “Innovative Metal Ground Screws for Challenging Installations” and “Roof covering options for your store.” While not updated daily, these articles offer useful information and demonstrate their expertise in the field.
This can be a valuable resource for customers seeking advice or technical details.
How to Order from Woodsonandson.com
Ordering from Woodsonandson.com typically involves a combination of online browsing and direct communication, especially given their focus on custom-built items and professional installation.
The process is geared towards ensuring the customer receives the exact product and service they need.
Step-by-Step Ordering Process
- Browse Products: Start by navigating the website to explore their range of log stores, bin stores, garden storage, and sheds. Look at the “Popular Picks” and various categories to get an idea of their standard offerings and pricing. For instance, you might decide on a “Little Tom XL – Bin and Log Store” after reviewing the visuals and brief descriptions.
- Product Selection & Inquiry: While you can add some items to a “basket,” for many of their products, especially bespoke ones or those requiring specific installation considerations, the next step is usually an inquiry. The website’s design encourages direct contact for detailed discussions. You can use their phone number, email, or live chat.
- Detailed Discussion for Bespoke/Custom Orders: If you need a custom size, specific features, or have unique site requirements, this is where you’d engage directly with “Joe and the team,” as many customer reviews mention. This discussion would cover:
- Specific dimensions: For instance, you might need a bin store to fit a non-standard bin size.
- Material preferences: While they use FSC Certified Timber, you might have specific wood types or finishes in mind.
- Site assessment: They will likely ask questions about your installation location to ensure the “FREE UK wide professional installation service” can be carried out smoothly. This could involve ground conditions or access.
- Design modifications: If you’re looking for something truly unique, they offer a “Bespoke Service” for “Hiding Unsightly Services” or specific garden storage solutions.
- Quotation and Confirmation: After understanding your requirements, Woodson and Son will provide a detailed quotation for the product and included installation. This quote will outline the price, specifications, and estimated lead times. Once you agree, you’ll confirm the order.
- Payment: The website does not detail payment methods upfront, but like most reputable online businesses, they would accept standard payment options e.g., bank transfer, major credit/debit cards. Payment terms e.g., deposit, full payment upon completion would be agreed upon during the quotation phase.
- Scheduling Installation: Once the order is confirmed and payment or deposit is made, they will schedule the professional installation. Reviews like Simon Welch’s highlight how “Joe kept us well informed of his arrival time and completed the installation professionally, tidied up and left no mess.” This indicates a well-coordinated delivery and installation process.
- Delivery and Installation: On the agreed date, their team will deliver and install the product on your property. This is a key differentiator for Woodson and Son, as they handle the entire setup, ensuring it’s correctly assembled and ready for use.
- Post-Installation Check: After installation, it’s good practice to inspect the product and ensure it meets your expectations and the agreed-upon specifications. With their 15-year guarantee, you have long-term assurance of quality.
Important Considerations:
- Lead Times: As products are handmade, there might be lead times, especially for bespoke orders. It’s crucial to confirm this during the initial inquiry.
- Site Preparation: While they install, you might need to ensure the site is clear and accessible prior to their arrival. Discuss any necessary ground preparation with them in advance.
- Terms and Conditions: Although not explicitly linked from the homepage text provided, reputable businesses will have terms and conditions of sale, delivery, and guarantees. It is advisable to review these when placing a significant order. The “FAQ” and “Delivery & Returns” sections are likely to contain this information.
By combining an easy-to-browse online catalog with direct, personalized communication for custom needs, Woodsonandson.com streamlines the ordering process for their niche of high-quality, installed timber storage solutions. Alicampbelltraining.com Review
Woodsonandson.com vs. Competitors
When evaluating Woodsonandson.com against its competitors, it’s crucial to understand its unique positioning in the market. It doesn’t aim to compete on the lowest price point, but rather on a combination of quality, craftsmanship, bespoke service, and professional installation. This sets it apart from mass-market retailers and DIY kit suppliers.
Key Differentiating Factors of Woodsonandson.com:
- Handmade & Local Production: Woodsonandson.com explicitly states “No imports. All hand built in the Peak District.” This appeals to customers who value supporting local artisans, desire unique craftsmanship over mass production, and appreciate the environmental benefits of reduced transport. Many competitors, even those selling wooden sheds, often source components globally or use automated factory processes.
- FSC Certified Timber: Their commitment to using responsibly managed forests is a significant ethical and environmental selling point. While some larger retailers might offer FSC-certified options, it’s a core tenet for Woodson and Son.
- Professional Installation Included: This is perhaps their biggest differentiator. The “FREE UK wide professional installation service” removes the hassle and potential for errors associated with self-assembly. Most competitors, including major retailers like Home Depot or Lowe’s, either charge extra for installation or only offer it through third-party contractors, or simply sell flat-pack kits. For example, a Keter or Lifetime shed typically requires significant DIY effort.
- Bespoke Service: While they have standard models, their ability to create custom solutions “Hiding Unsightly Services” is a premium offering that mass-market brands rarely provide. This caters to specific customer needs and unique garden layouts.
- 15-Year Guarantee: This extensive guarantee showcases immense confidence in their product’s durability, far exceeding the typical 1-5 year warranties offered by many manufacturers of pre-fabricated sheds or storage units.
- Direct Customer Relationship: Customer reviews consistently praise “Joe and his team,” highlighting personalized service, clear communication, and professionalism. This direct, high-touch customer relationship is often lost when dealing with large corporate entities or online marketplaces.
Comparison Matrix:
Feature | Woodsonandson.com | Mass-Market Retailers e.g., Home Depot, Lowe’s | Online Kit Suppliers e.g., Outdoor Living Today, Arrow |
---|---|---|---|
Product Origin | Handmade, UK-local | Mass-produced, global sourcing | Pre-cut kits, often global components |
Materials | FSC Certified Timber high quality | Wide range resin, thin metal, standard wood | Often specific e.g., cedar, galvanized steel |
Installation | FREE Professional Installation Included | DIY or paid third-party installation | DIY customer assembly required |
Bespoke Options | Yes, custom design service | Very limited or none | None, standard kits only |
Warranty/Guarantee | 15-year guarantee | 1-5 years typical, varies by manufacturer | Varies, often 5-10 years for structural integrity |
Price Point | Premium reflects quality & service | Budget to Mid-range | Mid-range |
Customer Experience | Highly personalized, direct contact | Standardized, less direct, often through call centers | Product-focused, less service-oriented |
Availability | UK-focused | Global/National | National/International shipping |
Market Position:
Woodsonandson.com effectively carves out a niche at the higher end of the outdoor storage market.
They are not competing with the cheapest plastic sheds you can buy from a supermarket.
Instead, they position themselves against bespoke joiners or high-end garden structure companies, offering a comprehensive package that emphasizes durability, aesthetic appeal, ethical sourcing, and a hassle-free experience through professional installation.
For customers who prioritize longevity, local craftsmanship, and convenience over the lowest possible price, Woodsonandson.com presents a compelling value proposition. Nestglowstore.com Review
Understanding the Woodsonandson.com Guarantee
The “Customer Guarantee: Buy with confidence with a 15 year guarantee” is a significant statement on Woodsonandson.com’s homepage.
This level of extended assurance is a powerful indicator of a company’s confidence in the durability and quality of its products and craftsmanship.
What a 15-Year Guarantee Implies
A 15-year guarantee on outdoor timber products is notably long in the industry.
For context, many standard garden sheds or outdoor storage units made from wood might come with warranties ranging from 1 to 5 years against manufacturing defects or rot, particularly if they are mass-produced or made from untreated timber.
The fact that Woodson and Son offers such an extensive guarantee suggests several things: Bluediamond.gg Review
- Superior Material Quality: They likely use high-quality, treated timber that is inherently more resistant to decay, insect infestation, and weather damage. The mention of “FSC Certified Timber” speaks to responsible sourcing, but the length of the guarantee suggests the wood itself is robust and perhaps treated to enhance its longevity.
- Exceptional Craftsmanship: Hand-built products, especially those made by experienced artisans as implied by “Handmade in The Peak District,” often exhibit a higher standard of construction. Proper joinery, secure fastenings, and attention to detail in sealing and finishing contribute significantly to a product’s lifespan. The guarantee underscores their belief in their building techniques.
- Confidence in Design: A long guarantee also implies that the design of their log stores, bin stores, and sheds accounts for common issues associated with outdoor structures, such as proper ventilation to prevent moisture build-up, robust roofing to withstand elements e.g., reclaimed slate roofs mentioned in reviews, and strong foundations.
- Commitment to Customer Satisfaction: Offering a long guarantee reduces perceived risk for the customer. It tells you that the company stands behind its products for the long haul and is prepared to address any issues that arise within that extensive period. This commitment reinforces their claim of “Customer Satisfaction #1 Priority.”
How the Guarantee Likely Works General Principles
While the website text provided doesn’t detail the exact terms and conditions of the guarantee, based on industry standards and the nature of such warranties, it would typically cover:
- Manufacturing Defects: Issues arising from errors in the construction process or flaws in the materials themselves that lead to structural failure or significant deterioration.
- Rot and Decay: Given it’s a timber product, the guarantee would almost certainly cover issues related to timber rot or fungal decay, assuming the customer has followed any basic maintenance guidelines if specified, e.g., regular cleaning.
- Structural Integrity: Problems with the overall structural soundness of the shed or store that compromise its function or safety.
It’s important for any customer to review the full terms and conditions, which are likely found in the “FAQ” or “Delivery & Returns” sections of their website. These terms would typically clarify:
- What is covered: Specific defects or failures.
- What is excluded: Often general wear and tear, damage from improper use, extreme weather events e.g., hurricanes, floods, or lack of specified maintenance e.g., not re-treating timber if required.
- How to claim: The process for reporting an issue and requesting a repair or replacement.
- Remedy: Whether the company will repair, replace, or offer a refund.
Overall, the 15-year guarantee is a powerful selling point that speaks volumes about Woodsonandson.com’s dedication to delivering durable, high-quality timber products built to last in outdoor conditions.
It positions them as a company that not only produces fine goods but also stands firmly behind them.
FAQ
What is Woodsonandson.com?
Woodsonandson.com is the official website for Woodson and Son, a UK-based, family-run business that specializes in hand-built, heavy-duty timber outdoor storage solutions, including log stores, bin stores, garden storage, and sheds. Hosturly.com Review
Is Woodsonandson.com a legitimate company?
Yes, based on the website’s transparency, positive third-party reviews 5.0 on Trustpilot, clear contact information, physical address, and detailed product descriptions, Woodsonandson.com appears to be a legitimate and reputable company.
Where is Woodson and Son located?
Woodson and Son is located at Unit E1, Wood House Farm, Longford, Derbyshire, DE6 3GS, in the UK’s Peak District.
What kind of products does Woodsonandson.com sell?
Woodsonandson.com sells hand-built outdoor timber storage solutions, specifically log stores, bin stores, garden storage units, and sheds.
They also offer a bespoke service for custom needs.
Does Woodsonandson.com offer installation services?
Yes, Woodsonandson.com provides a free UK-wide professional installation service for all their products, as highlighted on their homepage. Agincare.com Review
What kind of timber does Woodson and Son use?
Woodson and Son uses FSC Certified Timber, which indicates that the wood comes from responsibly managed forests.
What is the guarantee offered by Woodsonandson.com?
Woodsonandson.com offers a 15-year guarantee on their products, providing customers with long-term confidence in the durability and quality of their purchases.
How can I contact Woodson and Son?
You can contact Woodson and Son by phone at 01538 224229, by email at , or through their on-site chat feature.
Their physical address is also listed on the website.
What are Woodson and Son’s business hours?
Woodson and Son’s business hours are Monday-Friday: 08:30 – 17:00 and Saturday: 09:00 – 12:00. Uk-eta.com Review
Are there customer reviews available for Woodsonandson.com?
Yes, Woodsonandson.com prominently features numerous positive customer reviews on their homepage, linked to their 5.0-star rating on Trustpilot.
Do Woodson and Son products come flat-packed?
No, their products are hand-built and include free professional installation, meaning they are not typically shipped as flat-packed kits for customer assembly.
Can I get a custom-designed storage solution from Woodson and Son?
Yes, Woodson and Son offers a “Bespoke Service” for custom requirements, allowing customers to get tailored garden storage solutions or units designed to hide unsightly services.
What is the price range of Woodsonandson.com products?
Based on their “Popular Picks,” prices range from approximately £1,450.00 for a 4 Bay Bin Store With Doors to £2,820.00 for a Little Tom XL – Bin and Log Store, reflecting their premium, hand-built, and installed nature.
How does Woodsonandson.com ensure customer satisfaction?
Woodsonandson.com states “Customer Satisfaction #1 Priority” and backs this up with their 15-year guarantee, professional installation service, and numerous positive customer testimonials. Dollarama.com Review
Does Woodson and Son ship internationally?
The website highlights “FREE UK wide professional installation service,” suggesting their primary service area is within the UK.
It is best to contact them directly for any international shipping inquiries.
What are some alternatives to Woodsonandson.com for outdoor storage?
Alternatives include brands like Keter Outdoor Storage, Suncast Outdoor Storage, and Lifetime Outdoor Storage Sheds for resin options, or Outdoor Living Today Wood Sheds and Arrow Storage Products Metal Sheds for traditional wood or metal.
Is the timber used by Woodson and Son environmentally friendly?
Yes, the use of FSC Certified Timber indicates that the wood is sourced from forests managed in an environmentally responsible, socially beneficial, and economically viable manner.
Does Woodsonandson.com have a blog?
Yes, Woodsonandson.com has a blog section featuring articles related to installations and product options, such as “Innovative Metal Ground Screws for Challenging Installations” and “Roof covering options for your store.”
How long does it take for Woodson and Son to reply to inquiries?
The website’s live chat feature indicates that they “Typically replies within an hour” during business hours.
Can I find Woodson and Son on social media?
Yes, Woodson and Son has an active presence on Instagram @woodsonandson_woodstores and Facebook Woodson and Son, where they showcase their craftsmanship and engage with customers.
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